Costa Cruises for the Disabled Reviews

We chose this cruise because a group of friends were going and we liked the destination itinerary. Right from the start there were communication issues... the Costa app didn't work for anyone with a US phone. Everyday we were told the app would be working the next day. The only day it worked was our last day in port when we were disembarking the ship. Outside our cabin, we were supposed ...

Terrible experience. A constant struggle against the the very unhappy and agressive employees, bad and scarce food, bad or absent service, bad organization and lack of customer service on all ends. Very long waiting lines everywhere and for everything. Salad was a luxury good on board. Either one day carrots or one day bell pepper. Both was.impossible. Generally not a very good quality, neither ...

What should have been a relaxing cruise for two ended up as a constant battle against a ship and its crew. There was no hospitality on board, worst cruise experience I have ever had. At one point I had to fear for my life and not one person would take responsibility. We were stuck in line on deck 2 with over 100 other passenger for more than a hour with no information or assistance, only after ...

I was expecting a relaxing cruise. I just love the fact you do not need to plan anything. In this cruise planning was the difference between getting caught up on busy main road or a chicken farm. The buffet service staff were horrible, probably cause of the constant chaos. >Opening times not respected >Queues were like 20 minutes long. >Serving time once you get to the counters was ...

Very bad ship, food and management Everything was far below normal standards No heating in the buffet restaurant in iceland and greenland You had to eat with thick socks and coat on A lot op people got sick with the flu during this cruises We both were sick for one week There was a lot of sneezing. No hygienic measures for the guests. Hand sanitizers were mostly ...

I chose this cruise because it was going to Greenland. I boarded in Bremerhaven. Boarding there was chaotic. We had opted for an inside cabin, because it is financially better. In addition, we had booked a number of excursions. In IJmuiden a day of your own in Amsterdam. On the boat it was again chaotic, the time that we had to report was exceeded, without us being informed by ...

Am presently aboard on Pacifica, cruise definetly below average service. Although ambience in ship is modern it is immediately felt that company is cutting costs abnormormally. Only cruise out of thirteen we went, where rooms are being cleaned once a day!!. Temperature aboard is being kept high in these hot summer days notwithstanding you turn ac on full cold. Moreover overcrowding is a big ...

The worst ship ever very disappointed!!! Waste of money and time and everything The air-conditioning , not working always heating. we complained but for nothing Supposed all included but you have to pay almost for everything : -pizza you have to pay - ice-cream you have to pay - for food you have to pay - most of the drinks have to pay I took Jack Daniel's 11€ plus 8€ ...

I can't even begin to start, the captain is a terrible driver we were on the 9th floor and we felt the ship moving so bad that the whole family got sick the food is extra and the buffet food is the same every day we couldn't even play bingo correctly without people yelling about the numbers and it was rigged to drop down from 5000 to 500 dollars no one ever wins the 5000$ I suggest if your gonna ...

We chose this cruise because of the time it was going and the stops it was making. We had never been on a Costa cruise but thought it would be OK because we have been on many different cruise lines and they have all been good, some better than others in certain areas, but all satisfactory. Costa was disappointing in almost every area. The web site did not work well and was frustrating to use ...