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2 Costa Cruise to Nowhere Cruise Reviews

Last December(2013) we took an 11 night cruise out of Singapore with Costa Cruises to celebrate our 30th Wedding Anniversary. We thought that because it was advertised in the UK as a Far East Cruise, that it would be aimed at the European ... Read More
Last December(2013) we took an 11 night cruise out of Singapore with Costa Cruises to celebrate our 30th Wedding Anniversary. We thought that because it was advertised in the UK as a Far East Cruise, that it would be aimed at the European traveller. The cruise consisted of 3 mini cruises out of Singapore, up and down the Malaysian and Thai coast. We boarded the ship (Costa Victoria) at Singapore cruise terminal, it was a little drawn out out but we eventually got aboard, along with the rest of the passengers, 80% of which I would say were Chinese. We found our cabin 80423, it was small, as was the shower, but reasonable. When we went down for dinner we were shown to our table, 45, which we had booked in the "Fantasia" a-la-carte restaurant for our entire cruise, and met a nice couple from Sweden who were sharing our table. The food was ok, it was what I would describe as "good pub grub". That evening we noticed that a lot of the passengers (Chinese) seened to be just wandering around the ship aimlessly, and those that had sat in the bar were just there taking up all the seats to listen to the "entertainment" ( again pub level ), without even buying so much as a Coke! Their dress code left a lot to be desired, in fact some looked like refugees from a war zone. This was because most of the passengers disembarked in Singapore each time we docked to be replaced by more of the same, all they appeared to be doing was going from Singapore to Malaysia and back to possibly buy cheap goods, as Brits used to do on cross channel ferries to go to France for cheap alcohol. It was a Chinese ferry, nothing more. I also found these Chinese to be very rude people. It was almost impossible to get out of the lift if half a dozen Chinese wanted to be in, they would not wait! On our third evening we went down for dinner to be told at the door....."sorry we are full, but you can go and eat in the buffet on deck 11 if you want". I would not have eaten in that buffet if it was the only eatery on the ship! This happened on 3 evenings, each time I had to persuade the Maitre d' to find me a table, unfortunately it meant sharing a table for 8 with a badly dressed family of 6 Chinese. On Dec 17th, our Anniversary, we had booked the "Il Magnifico" a-la-carte resaurant, which was $33 each extra. While we were looking at the menu a couple came in and asked for a table, and he was wearing tee shirt and shorts. I got the impression the Maitre d' was going to let him come in dressed like that so I asked him if he would ask the gentleman to go and change. After about 5 minutes discussion at the door the gentleman did eventually go and change. I womder if I had not said anything if he would have been allowed in? It did appear to be very casual and not what was implied in the advertising. The excursions offered were expensive, and not really value for money, except for Koh Samui where we rode an elephant, and Malacca which was very nice. But Phuket, oh dear, we dropped anchor offshore and transferred by ship's tender to a rickety floating jetty in the bay of Kalim Beach. What a filthy, dirty place that was. If I had booked a holiday to Phuket, and ended up in Kalim Beach I would have demanded a refund. And to add insult to injury when we got our credit card statement as we left the ship we found we had been charged $121 each for "hotel services". This had never been mentioned to us by either Costa or the agent we booked with, Adore Cruises.co.uk. We left the ship VERY disappointed with our cruise, but wiser. NEVER again with Costa Read Less
Sail Date December 2013
The boarding experience was poor, nearer to chaos than an organised system. The first check-in person we met could not speak proper English, French or German and my Italian is poor. They insisted 'No drinks on board' on the ... Read More
The boarding experience was poor, nearer to chaos than an organised system. The first check-in person we met could not speak proper English, French or German and my Italian is poor. They insisted 'No drinks on board' on the pretence that passengers might bring some unspecified disease with them - in reality so they could charge, charge and charge again. In the cabin (they called it a suite) they provided a coffee machine AND CHARGED ONE EURO for each coffee capsule. At lunch unless you were quick, they fixed 'being cleaned' notices to all the coffee machines, so you had to go and buy a cup from their expensive bar. No wine was served included in the price, even in the premium restaurants. In the allocated one, the food reminded me so much of my military service; in other words, you could live on it, but you would rather not as it was of such low quality. The wine list was poor, but you did have a small choice, but most of the wines were also very low quality, but at Premiere cru prices. On their 'show-off' night, all the waiters were lined up with sparklers- a bit less stupidity like this and better food would have pleased us. The staff, from all over the world were mainly pleasant and tried to be helpful, but they were fighting the CMM (Costa Management Mafia). Decor is of course subjective, one man's bling is another's luxury, but in general it was so vulgar and 'in your face' that I am only glad there was nobody I knew on board. Italians are renowned for style, but on this boat, they had no style left, so made it vulgar instead. In the 'luxury' restaurant, the ceiling was made of some plastic disks; it looked seriously stupid - was it designed by an illiterate child? It was our 5th cruise and all-in-all, it was a horrible experience; the other four were all good, including one from the same overall group. It is a pity to complain about Costa after the Italian tragedy, but how they can justify such rapacious greed is beyond me. Do they not think how it puts people off them? At ports where you could not wander off by yourself and you did not go on their tours, they mainly charged for a coach to get you to the nearest town. We went on two tours and they were VERY expensive and really bad. One tour guide spent most of the time explaining how badly he was paid and how he needed tips to live. Even if true, it is not what I want to hear. He also got many of his facts totally wrong, so it was not worth the cost. On the other, they had a guide who spent most time speaking Spanish - not English as advertised. Is it worth re-naming the boats Costa Capone 1, Costa Capone 2 etc.? If you are going to "stick it" to the customers let them know in advance. I cannot think of any redeeming feature on the cruise - except we got back alive. We hated it!!! Read Less
Sail Date January 2012
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