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3 Costa Crete (Heraklion) Cruise Reviews

The boarding was a little shambolic especially when the baggage scanner packed in and they tried pushing all luggage through the hand baggage X-ray, total chaos ensued. Eventually got through this one and bussed to another queue in a ship ... Read More
The boarding was a little shambolic especially when the baggage scanner packed in and they tried pushing all luggage through the hand baggage X-ray, total chaos ensued. Eventually got through this one and bussed to another queue in a ship side marque that turned out to be for the pre-boarding snap, not a happy picture! Glad to say it all improved from then onwards. This was our second Costa cruise, the first was on the Favalosa, the Mediterranea is a slightly older ship, but equally as impressive. Cabin (inside) was spacious, clean and well maintained. An issue with the beds was quickly resolved. If you like a couple of drinks during the day and wine at dinner I would always recommend the package My only small criticism of the Costa experience would be the evening dining; unlike some other cruise lines it is not the occasion it could be. The food it of a good quality it's just they serve it so fast, as soon as one you finishes a course the next is served meaning some were almost on their sweets whilst others were 3 courses back. The wine bottle is no longer left on the table prompting regular reminders to the waiter.   Read Less
Sail Date October 2013
We embarked on the ship in Heraklion, having flown in from London. We travelled as a family of 3 (myself, my wife and my 10-year old daughter, who is in a wheelchair). The embarkation in Crete was what I would consider to be the worst part ... Read More
We embarked on the ship in Heraklion, having flown in from London. We travelled as a family of 3 (myself, my wife and my 10-year old daughter, who is in a wheelchair). The embarkation in Crete was what I would consider to be the worst part of the cruise. Heraklion is not really geared up to be a cruise port but more of a ferry terminal. The small embarkation building meant that some people were queuing outside in the heat for more than an hour before being able to enter the building. The whole process was very slow, a bit chaotic and quite uncomfortable. Once onboard the ship things improved considerably. We were able to go straight to our cabin and our luggage joined us almost immediately. The interior of the ship is beautifully decorated and, although 10 years old, did not give this impression. The cabin was quite small but was cosy and served our needs. The cabin steward kept the cabin immaculately clean and our only gripe (other than perhaps the size) was that the air conditioning was not very effective, meaning that the cabin (being an inside) was a bit warm for us at night, especially as there were 3 of us in the cabin. The beds were, however, comfortable. Despite the small size, we were able to pack the luggage in the wardrobes and had just enough space to park the wheelchair without folding (we had requested a wheelchair accessible cabin but were told these were all booked, despite the ship only being 60 to 65% full). We found the Costa staff to be very approachable, friendly and helpful throughout the cruise, especially in the restaurant. The only niggle we had was the cruise excursion desk telling us that because we had a wheelchair we couldn't go on our planned excursion in Santorini, and advising us not to go ashore on the tender boat. Our cabin steward informed us that we would be able to take the cable car to the summit as they cater for disabled. we took the plunge and went ashore and did not regret doing so. Read Less
Sail Date October 2013
*6= Having booked this Cruise as part of a 2 week package including a week on Crete we were slightly nervous of what to expect as the Price was ridiculously cheap even having upgraded to outside Cabins.We were a party of 3 as we took our ... Read More
*6= Having booked this Cruise as part of a 2 week package including a week on Crete we were slightly nervous of what to expect as the Price was ridiculously cheap even having upgraded to outside Cabins.We were a party of 3 as we took our disabled 84 y.o. mother (who is totally wheelchair dependent) and this in itself can be problematical if things don't go smoothly with Transport,Transfers,Access,etc. From the moment we stepped on Board until the very last moment we disembarked we had NO criticisms or disappointments with the Ship & its' Crew & the whole experienced surpassed our expectations. The Ship is awe inspiring in the Decor & Flamboyant "renaissance" styling of most recent Italian Cruise Lines & the lay-out is excellent with all 3 Lift Stations (Bow Mid-Ships & Stern) giving swift & easy access to all amenities. The Food & Service were impeccable especially as my Wife has Coeliac Disease & cannot tolerate any Gluten or wheat items....there was always ample & delicious options during the day & the Evening Dinner was a unique Menu individually prepared by the Ship's dedicated Special diet Chef. The Ports of Call varied from Dirty Industrial Docks (Limassol) to beautiful Scenic Harbours (Rhodes) but we couldn't partake of any of the excursiosn as none were WheelChair friendly......this did however mean that we thoroughly enjoyed the quiet & peace of a mostly deserted sunDeck on most days. The Drinks on board are seriously over priced as individual untis from the Bars but this is easily overcome by any of the Range of Drinks "packages" on offer and by far the best VFM option would be the all inclusive deal at E19.50 per person per day. In summary a fabulous Ship with amazing Service,Great Food & INCREDIBLE value for money....we will certainly travel again with COSTA Read Less
Sail Date October 2013
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