Costa Serena Cruise Reviews for Romantic to the Mediterranean

We had booked 4 inside cabins for the family! We were given 2 at the back deck 7, 1 at the front deck 7.1 at the front deck 1. Having found the other cabins we went to find ours on deck 1. As expected it was compact but well set out. Very surprised to find we had port holes and thought there must be a catch! The ship is well laid out with sliding tops on 2 of the pools. Our first meal at 7pm (the ...

This review contains some of my own personal thoughts, opinions and suggestions that could improve your crusing expereince, especially if you are a first time crusier((like me). The review will be seperaetd into three sections. Positive, Negative and would be even better ifs! Positives Embarkation at Barcelona quick , efficient and hassle free. Cabin with a balcont worth paying the xtra for and ...

We went on a 3 night cruise to Barcelona and Marseilles, France on Costa. Overall the experience was not a bad one, but certainly one that if you are not Italian or even European can be a bit of an adjustment. The ship was well cared for and was in the Greek God/Goddess theme. What this means is that I spent several times answering questions from my little one about "what is that" when she ...

We loved our itinerary and ports of call. We had private excursions arranged by a travel agency so I can't speak to excursions made through the ship. For the most part, the crew was very helpful and friendly. I had a suitcase not make it to Rome with with me and it didn't catch up to me for 5 days. The ship kept me notified of where the suitcase was and when I could receive it. We were ...

I was meeting my parents and my sister in Barcelona, due to a work conflict I had to join the cruise a little late. The ship sailed from Rome (Civitavecchia), then to Savona, then Barcelona, so I missed just a couple of days of the trip. I met the ship in Barcelona without much of a problem. The crew was extremely friendly, but a little scatterbrained at times trying to figure the logistics out ...

After having a great initial cruise experience to Norway on Costa, we had a cruise from Hell the last time we went on this line. We swore we would never set foot on Costa again, however, the itinerary -- Greece, Turkey and Israel-- and the time of year made us consider this cruise line again. If you read my previous post, we were put-off with the incompetence of the staff and the rudeness of ...

The ship is new and big, but the design is no grand as other mainstreem cruise ships that we have been too. Common areas are very small and crowded. Pools and hot tubs looked small & crowded so we never used them. The foods were bad on the first day but after that foods were very good. A variety of choices for buffet breakfast, luchn or tea. There were pizza throughout the day. Coffee was ...

I went on holiday with my daughter, I thoughtly enjoyed it. It was a new experience. Things that I wished I had known. 1. Do not miss the induction as they have an English speaking person telling you all about the activities and when they are in English. 2. Buy the drinks vouchers and the soft drink vouchers, I tend to drink alot of soft drinks and I wished that I had brought ...

Ah where to begin...thanks to Cruise Critic I had a lot information going in to this cruise and yes there were many ups and downs about the trip, but overall I would say we had a really great time. We have never done a cruise so I'll start with the positives. We had two cabins one for me and my husband and one for our two teenage boys ages 14 and 17.  Jocelyn was our cabin steward, she was ...

Disclosure: I'm not a Costa employee, but all of my work experience has been in customer service, including many years as someone that had to say thank you when given sick bags, or worse :-) As a result, I have a tendency to have high expectations with regards to customer service and am, not surprisingly, frequently disappointed. I had feared the worst when prior to our departure, I called ...