"It is inadmissible for a big company like Costa to sell an incomplete product to the customer: an entire cruise during 15 days without hot water in the cabin!But do Costa really think that this will do for such a great inconvenience as lack of hot water in the cabin during the whole cruise?!!..."Read More
MarSa
2-5 Cruises
•
Age 68s
Filters
1-10 of 43 Costa Pacifica Cruise Reviews for Singles to Europe - Eastern Mediterranean
I have nothing but good stuff to say about the ship and its staff. The blue collar workers you meet in the hallways and at the restaurants? Exceptional. My cabin was kept spotless, the hallways I walked were always clean and neat. Even if someone on the staff didn't speak a word of English, they made it clear that they were happy to be there to assist you. Our group had people with mobility ...
Originally we chose this cruise mainly because of the ports it was due to stop at in Israel, Egypt and Cyprus, but this itinerary was amended when Israel declared war on the Palestinians and these ports were replaced by others in Turkey and Tunisia. This was obviously not the fault of Costa Cruises.
Overall we enjoyed the cruise, but not Costa and unfortunately we wouldn't ever travel with them ...
7 complaints and 2 compliments:
COMPLAINTS:
1. Change of itinerary due to vis major. As on the 7. October 2023. the war between Gaza and Israel suddenly begun, Costa changed our itinerary and instead of docking in Ashdod (Israel), Alexandria (Egypt), and Limassol (Cyprus) the new itinerary included Istanbul and Izmir (Turkey) and Volos and Piraeus (Greece). The passengers were informed of ...
I was expecting a relaxing cruise. I just love the fact you do not need to plan anything. In this cruise planning was the difference between getting caught up on busy main road or a chicken farm.
The buffet service staff were horrible, probably cause of the constant chaos.
>Opening times not respected
>Queues were like 20 minutes long.
>Serving time once you get to the counters was ...
Am presently aboard on Pacifica, cruise definetly below average service. Although ambience in ship is modern it is immediately felt that company is cutting costs abnormormally. Only cruise out of thirteen we went, where rooms are being cleaned once a day!!. Temperature aboard is being kept high in these hot summer days notwithstanding you turn ac on full cold. Moreover overcrowding is a big ...
The worst ship ever very disappointed!!!
Waste of money and time and everything
The air-conditioning , not working always heating. we complained but for nothing
Supposed all included but you have to pay almost for everything :
-pizza you have to pay
- ice-cream you have to pay
- for food you have to pay
- most of the drinks have to pay
I took Jack Daniel's 11€ plus 8€ ...
I went on the costa pacifica in June 2023. We spent 1.2k per person for an all inclusive experience and a cabin with a balcony.
-The Cabin:
The cabin is small but enough for two people and the balcony is a must with great views and lovely breeze.
The furniture is old and needs to be updated but expected on an ageing cruise ship and not a big issue. The biggest issue about the cabin was a ...
I'm sorry to have to write this and perhaps add to Costas problems, however I believe people should be able to make an informed decision. We went on this cruise with no prior views on the changes Costa has made in recent months. On the good side we booked directly with costa UK and got a good bargain for a premium balcony cabin. if I had paid any more I would probably be more scathing in this ...
Plus Points
1. Tour Price was significantly discounted
2. Excellent Itinerary
3. Overall Service & Cleanliness were good
4. We liked the dance lessons
Negative Points
1) Embarkation was unusually slow, departure delayed by almost two hours
2) Smoking on board
a) Limits to smoking only in restricted deck areas outside were not enforced, smokers were running ...
Our previous cruise with Costa, on a Neo ship was extremely disappointing, but we tried it again on the Costa Pacifica. This time Costa was all what we expected and even more. All the complaints we had on the previous cruise with the Costa Neo Classica were take care of. No maintenance during this cruise, all elevators worked all the time!!, dinner was great and options were mentioned on the ...