"The cruise was at 50% occupancy and I still felt that the service was not great - not because of the hard working staff but I felt that there was no higher management that could make decisions on the spot.This tired cruise line needs a complete rethink on what they are offering and higher management needs to give the front facing workers a bit more autonomy...."Read More
Melrum123
2-5 Cruises
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Age 60s
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1-10 of 18 Costa Deliziosa Cruise Reviews for Romantic to the Mediterranean
I have travelled on Costa before and picked this cruise for the ports and also I liked the ambiance on the ship. For any of the staff to go beyond their parameters seems impossible. To me an excellent customer service seems unattainable on Costa. This tired cruise line needs a complete rethink on what they are offering and higher management needs to give the front facing workers a bit more ...
Costa sent people to the wrong port. You don't start the embarkation process in Port of Marghera/ Venice like a lot of people thought. You start it in the port of Tronchetto. Families, old couples, me and my husband living our honeymoon, all lost in the other side of Venice. We actually only spent money with a night in tronchetto because we thought we had to travel all the way to the port of ...
You don’t have to read all of this and you don’t have to trust my review. Just do yourself a favor and “JUST DON’T DO IT” Unfortunately due to high tides this cruise docked in Trieste instead of Venice. This was supposed to be my dream vacation to Venice, turned nightmare.
Not because of uncontrollable natural elements. Costa had no control over. It was the service on this ship. This was the ...
Summary - if your only language is English, it is best to avoid, it is heavily weighted towards Italian, including language, entertainment, food, majority of guests. You Que for almost everything, a lot of items were extra cost and it is not a budget cruise.
Quick tips – Avoid Costa if you can only speak English. Carefully select your drinks package to suit, select your evening meal timings ...
Price and destination were the main reason for choice of this cruise. Re-positioning cruises are always good value, but can be lacking in things to do. They just seem happy to get you on board, but not much choice when you get there. Staff were excellent. All very friendly and worked very hard to please. I think over all entertainment was very very POOR. Not up to usual standards for a 3 week ...
I’ve only cruises with Carnival and Royal Carribbean and this was my first Mediterranean cruise. I’m used to cruise ships having a huge variety of food available 24/7 all inclusive and tons of entertainment. The food on this ship is an absolute joke. Nothing but the same old pastries every single day for breakfast unless you want to sit in the dining room with extremely slow service. Terrible ...
We chose Costa as at the time RCL and NCL were already booked. Unfortunately we could not booked this cruise earlier in the year due to work schedule, etc.
According to Costa website is “ Italy’s Finest “ with a slogan of providing every guest with a pleasant experience from our Italian heritage.
We have to give kudos to the check in process, ship was clean and elegant, cabin was clean and ...
We feel we are a good judge of cruises this being our 26th, the Embarkation seem slow but we were on board by 2pm & I will say that this ship is well presented & our Cabin was good & the Public area's very good. My first surprise was the Cabin Steward asked us when he should come to our Cabin morning or evening, we have never been asked that before but we opted for the morning & that was it. No ...
I chose this cruise because of the itinerary mostly.
Even though I had heard negative comments for Costa, I thought I might try it. No cruise line is perfect.
There was a slight language barrier, but that was to be expected. It was an Italian ship.
The food was HORRIBLE. Everything was extra. Everything on the ship was in other languages, so it was difficult to participate. ...
I am from the States, and I recently got married in Ireland. My husband and I were searching for a nice relaxing cruise to take us around the Mediterranean for our honeymoon. We picked Costa because it was stopping at Santorini and Dubrovnik, the top two places on our list.
After boarding the ship, we weren't sure where to go. There was no direction and they immediately took our passports away ...