Booked this cruise because we were already in Florida and we thought it would be great to get away. This sailing was convenient for us. Well where do I begin, the staff was not very knowledgeable about disembarking when we got to the islands, some said level one , some level two that day ended up being level three. My husband and I purchased the beverage package, I was disappointed to find out ...
We chose it because of the port of call and the price "seemed" right?
The service was poor and the customer service desk was not much better, staffed by people who had very little experience with travelers and were misleading and uninformed.
Promises made were not kept resulting in our wasted time. Time is money$$$ !
Little or no efforts were made to fix issues. We read about problems in ...
Full disclosure: I won this cruise, so my only choice was itinerary, and after reading many negative reviews, I was quite worried. My worries were unfounded and we had an amazing time...as Americans, the Italian flavor added to the experience...rather than detracted, in our opinion. The last night, the dining room was rocking as waiters danced with passengers, the Italians started a conga line ...
You get what you pay for. Do yourself a favor and book a real cruise, not one that works you over at every step of the way. Save a little more money and do it right. Way to many cons vs. pros to mention. Only good thing was our cabin and room steward. These people work like dogs all for the almighty corporate profit. No costumer service. So many different languages, very little is included. You ...
Regardless of poor reviews that we read, we embarked on the Costa Deliziosa due to provided price discounts (~70%) for 2 x 10 consecutive days. And, the following is our personal opinion:
1. Food and its variety was very good in taste and the quality terms.
a) there was very poor choice of tropical & exotic fruits like Papaya (popular in
Central America), Dragon, ...
No matter what nationality you are, when you travel with Costa Cruise you will become Italian and live in an atmosphere full of love and human warmth.
Italians are different from everyone, they are unique in the way they live their lives with others.
The secret is in human contact, in the way they make you feel comfortable and important at same time , they know that everyone has a weakness ...
Cruising for me is a wonderful experience no matter what. I have traveled by cruise ship 30+
Times. This shop was by far the worst in terms of food quality and options.
I would gladly pay more for better quality food.
The drink package is deceptive.
We upgraded 2 times and still had to pay for a bottle of water to take in shore.
Their menu in the dining room was not what I ...
So I'm just gonna be straightforward with the good, bad, and the ugly. Buckle up kiddos, because you're in for quite a ride with this one.
-Embarking and Disembarking was a very simple process -- usually pretty quick.
-Rooms were nice and clean with decent amount of space -- Balcony rooms came at a great rate.
-Photographers were experienced and friendly. Pretty much were willing ...
Bought the cruise as an alternate Christmas gift. Looking forward to seeing the islands and just getting away.
What a disappointment! Most of the staff had trouble with English. The cabins had daily changes of towels but the bedding was not changed for the whole 11 days.
The tour office gave incorrect information and if you wanted to cancel a tour you were out of luck. That required a ...
We chose this cruise because of the low cost. Unfortunately, the old saying...you get what you pay for....is totally true. First, the pros:
Embarqment and disembarqment was quick and smooth.
Specialty restaurants were very good.
A couple of the shows were very good.
Ship and rooms were clean but showing some wear.
Now the cons:
English was definitely the 2nd or 3rd language for ...