"I chose this cruise because of the many places we would stop, and it was the best decision I ever made! The service was exceptional, especially from Santanu, my waiter, and Ronal, my butler! My favorite hangout was..."Read More
William S.
First Time Cruiser
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Age 50s
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1-10 of 68 Caribbean Costa Deliziosa Caribbean Cruise Reviews
You get what you pay for. Do yourself a favor and book a real cruise, not one that works you over at every step of the way. Save a little more money and do it right. Way to many cons vs. pros to mention. Only good thing was our cabin and room steward. These people work like dogs all for the almighty corporate profit. No costumer service. So many different languages, very little is included. You ...
My daughter and her family included me as a whole family Christmas vacation. None of us had ever been in a cruise before. We loved every minute of it. We loved our dining room experience. Service was impeccable by Joseph. My cabin was always clean and neat. Irwandi was extremely friendly and polite. He was eager to help with anything. The rest of my family had the same experience.
We loved ...
Booked this cruise because we were already in Florida and we thought it would be great to get away. This sailing was convenient for us. Well where do I begin, the staff was not very knowledgeable about disembarking when we got to the islands, some said level one , some level two that day ended up being level three. My husband and I purchased the beverage package, I was disappointed to find out ...
Regardless of poor reviews that we read, we embarked on the Costa Deliziosa due to provided price discounts (~70%) for 2 x 10 consecutive days. And, the following is our personal opinion:
1. Food and its variety was very good in taste and the quality terms.
Except:
a) there was very poor choice of tropical & exotic fruits like Papaya (popular in
Central America), Dragon, ...
We chose it because of the port of call and the price "seemed" right?
The service was poor and the customer service desk was not much better, staffed by people who had very little experience with travelers and were misleading and uninformed.
Promises made were not kept resulting in our wasted time. Time is money$$$ !
Little or no efforts were made to fix issues. We read about problems in ...
Full disclosure: I won this cruise, so my only choice was itinerary, and after reading many negative reviews, I was quite worried. My worries were unfounded and we had an amazing time...as Americans, the Italian flavor added to the experience...rather than detracted, in our opinion. The last night, the dining room was rocking as waiters danced with passengers, the Italians started a conga line ...
So I'm just gonna be straightforward with the good, bad, and the ugly. Buckle up kiddos, because you're in for quite a ride with this one.
GOOD:
-Embarking and Disembarking was a very simple process -- usually pretty quick.
-Rooms were nice and clean with decent amount of space -- Balcony rooms came at a great rate.
-Photographers were experienced and friendly. Pretty much were willing ...
Having had been on 10+ cruises before (Royal Caribbean, Carnival, Norwegian, MSC) I have to say that this cruise line is the worst when it comes to customer service. Travelers used to good customer service should not sail with Costa.
We sailed as a family for New Years 2018, and while we had a good vacation overall, it certainly was not due to the staff aboard the Costa Deliziosa. It felt like ...
We chose this cruise because it suited the dates we wanted to be away.
The Good: The ship and cabin were nice and clean. The Staff in general work so hard!! They have so much energy!! We really appreciate their enthusiasm! We enjoyed the shows and had great time at the Mirabilis bar. New Year's Eve was a blast!
The Bad: Food was very plain, every day at the lunch buffet, they offered the ...
Bought the cruise as an alternate Christmas gift. Looking forward to seeing the islands and just getting away.
What a disappointment! Most of the staff had trouble with English. The cabins had daily changes of towels but the bedding was not changed for the whole 11 days.
The tour office gave incorrect information and if you wanted to cancel a tour you were out of luck. That required a ...
