We were looking for an alternative to cross the Atlantic other than by plane to avoid the jetlag. As this sailing fit in our time schedule we booked a cruise on Costa Deliziosa leaving Ft. Lauderdale March 03.
-To begin with the ship: Costa Deliziosa is an eldery lady in need of a thorough make-over. The entire interior decor and design was retro.
- Our cabin, which was a so-called Samsara ...
We just came back from a 37 day cruise (Western Caribbean and Transatlantic) with the Costa Deliziosa, starting on february 21. It was our 25th cruise and the 6th or 7th time with Costa and absolutely the very last one with Costa!!
Positive points
1) The service in the bars. The waiters take your order electronically and we had our drinks always within 5 minutes.
2) The system of hosts ...
Extremely poor customer service. purchased the upgraded drink package and told several times we did not have drinks covered. drinks were horrible. ran out of beer on the second day of the cruise and no one knew when they would replenish the supply. rooms were dated and hallways smelled of sewage. clearly a problem as they were replacing the carpet on our floor mid cruise. food was horrible ...
What an absolute rip off this cruise ship is! Service Gratuity is Mandatory and not disclosed upfront. We left with a £150 Service Charge bill after a 5 night cruise.
The onboard photographers are rip off salesmen! When we asked for discount on a large order we were told by the manager to quote "If you want memories of your children you have to pay for them"
The bars only use bottled Pepsi ...
We knew what we were getting into, but never ever thought it would be as bad as it wo as. Food was never served hot or warm or body temperature, it was cold as a dead fish. Eggs, if you call the that, slimy kind of yellow. bacon burned and really greasy. Hamburgers, well below body temperature. If you like bones with your salmon, you have chosen the right ship. If you like Prime Rib Sant cut ...
I chose this cruise because I thought Brazil would be exciting. It was until we got to the Fasinosa. Then everything went wrong. There are too many people for the common areas and too few staff to control them. The rules are good but no one to carry them out. Therefore there are children running riot in the theatre at night and in the restaurants at mealtimes. The hygiene rules are not carried ...
The organisation on this ship was terrible from the start, people pushing and shoving even fighting to get anywhere, food in the restaurant was not good, meat was mostly fat and grisly, potatoes mostly water I think they were made up with powder and water, not nice at all, No water served with the evening dinner unless you paid 2.50 a glass, no tea or coffee served after the meal.
You could ...
After deciding on a five day stay in Rome, we chose Costa Deliziosa due to the return route, and time of year. The boarding process was routine, however, the rest of the trip went down hill from there. For the lifeboat drill, we were told to report to three different locations by three different staff members. After walking around the ship, looking for the right place, we missed almost the entire ...
Just off the Costa Deliziosa 24 day transatlantic from Venice (Trieste) to Port Everglades.
Problems with embarkation: Arrived at the port from our Venice hotel via private water taxi. Ship was nowhere in sight! Was greeted by port personnel and told that due to heavy fog, we would need to be bussed to Trieste to begin our cruise. Was told that passengers were emailed/texted by Costa ...
Pre-cruise started off to a weird start - no prompting from Costa to fill out anything for the cruise, no communications at all. Found their web site to be very cumbersome and non-informative.
We experienced Quick embarking (showed up just prior to leaving port), no room card give and no indication of where and when we would receive this. Once on the ship we headed to our rooms and there ...