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5 Costa Amsterdam Cruise Reviews

Picked this cruise because of the ports - Zeebruge, Le Havre, Hambyrg Embarkation in Amsterdam was pretty smooth. Food - the hours when the buffet and restaurants open are pretty odd, the lunch is available from 12 to 3 when almost ... Read More
Picked this cruise because of the ports - Zeebruge, Le Havre, Hambyrg Embarkation in Amsterdam was pretty smooth. Food - the hours when the buffet and restaurants open are pretty odd, the lunch is available from 12 to 3 when almost everybody off the ship (most of the ports hours were from 8 to 20). When people are back to the ship everything is closed until 7 pm and the the buffet is open from 7 to 8:30 and two sittings for finer at the restaurant are 6:30 and 9 pm. Not any food available even for money between 3 pm and until dinner and if you miss your dining sitting there is not any food available. There are cakes at the bars but you have to pay 1.50 Eur for the slice. Food at the buffet is limited and almost every time was a line to get the food since only limited buffet locations were opened. Bars/Beverage packages - had a package and was limited information available during the booking of the cruise, it was just like you get unlimited water, coffee, DOC wine and aperitif anytime. I am a wine lover and when I saw DOC wine was assuming that I will get the good wine. It came as could get water only by glass, could not get even small bottle with me to the cabin, wine is only house wine one type of white wine and one type of red wine were available at the bars and buffet and 3 whites and 3 reds very poor quality were available in the fining room. Aperitifs are very low cost and quality. If I would know this a head of time I would not buy the package and would just pay for better quality of wine and would get water by bottle and so on. As they enroll everybody be costa club member, members get discount at the bar up to 25%. Excursions - the excursion desk is not helpful at all, they don't provide the full information on the tour. The tours are expensive, the transfer to Bremen cost 39 Eur. Service - pretty inconsistent. Casanova bar has a very friendly waiter but generally they are not great. They are also confused with all of the package choices and not helpful at all. Only good was the entertainment - plenty with good shows and variety selection of the evening entertainment at the multiple venues on the ship. Read Less
Sail Date May 2018
The ship sailed from a different port in Amsterdam than all the other ships. Many people went to the wrong port on embarkation day and had to take a 40 Euro Uber ride to the correct port. The itinerary was good with long days in port. The ... Read More
The ship sailed from a different port in Amsterdam than all the other ships. Many people went to the wrong port on embarkation day and had to take a 40 Euro Uber ride to the correct port. The itinerary was good with long days in port. The dining options were VERY limited. There were times that all the restaurants & buffets were closed. Not even coffee or Ice Cream machine. When they were open there was not a good selection in the buffet.... a lot of repeat items and the staff actually scooped it out for you so that you didn't take too much. The quality and flavors of the food was not very great. The beer & wine package during lunch & dinner was limited to very cheap quality. The spa only had 4 lounge chairs and the packages were double the price of normal. The room was clean but showing age. The shows were not memorable. Read Less
Sail Date May 2018
We did the Scotland -Iceland cruise from Amsterdam (14 nights) The pro's Beautifull itinerary Beautifull weather in Iceland! Embarkation proces was very quick and well organised Breakfast was very good (the Italian ... Read More
We did the Scotland -Iceland cruise from Amsterdam (14 nights) The pro's Beautifull itinerary Beautifull weather in Iceland! Embarkation proces was very quick and well organised Breakfast was very good (the Italian sweets were delicious) Quality of the food in the buffetrestaurant was good too Con's Very bad service in the restaurant: lots of mistakes, every night we had to wait 45 minutes before the first dish came (our first dish came tat 21:30 PM and the restaurant opened at 20:45 PM No free water or coffee anymore at night in the restaurant. Food came cold in het restaurant!!! Food itself was good but you see that they use cheap ingredients (scaloppina :from porc instead of veal..., ) and some portions were also very small Buffetrestaurant was always very crowded and loud (long lines + difficult to find a table) Ship itself: not clean at all, dated decor, very crowded , not enough space for all the people on board (3400), not enough personel on board. It needs to stay for a long time in the drydock in my opinion before it will shine againl!!! Announcements always made in 7 languages so resting on deck was impossible. Why make announcements for sales in the shops, beginning of animation... You find everything in the daily newspaper! It is so ennoying. The music (outside decks) was very loud too! Very bad communication about important things (you never knew when the ship was cleared and when you could leave the ship while in port...) Personnel not friendly and not interested For Costa only one thing counts: MONEY!!! They do not care about the passengers! It was our 3rd cruise with Costa. The first one was OK but we did not have much expectations because it was cheap, the second one was one of the best cruises we have ever had (Costa Victoria in Asia 2 years ago- the food on this ship was so delicious!) This cruise was a real dissapointment and I do not think we will cruise with Costa again. Read Less
Sail Date July 2017
i choose costa neoromantica because its sales around iceland it was nice bout the ship is ripoff because the buffet close at 9pm and the restaurant close at 10pm there was 3 more restaurant you has to pay even for a pizza in the ... Read More
i choose costa neoromantica because its sales around iceland it was nice bout the ship is ripoff because the buffet close at 9pm and the restaurant close at 10pm there was 3 more restaurant you has to pay even for a pizza in the restaurant you can not order water like you get in the buffet you have to pay for the water in the buffet always the same . i have been 3 cruises always had a lobster in a week on this one in 2 weeks we never had it you has to pay for the lobster and there was part off the ship is closed you have to pay.the waiters was nice and we had one when we dining he was realy nice and if you like to have another if the same he bring it to you .the entertainment was good it not in theater but its good. Read Less
Sail Date July 2016
This was a cruise I especially looked forward to , going North along the Norwegian coast had been on my to do list for a long time . The Costa Neoromantica is relatively small compared to the ships we have sailed on previously , and it was ... Read More
This was a cruise I especially looked forward to , going North along the Norwegian coast had been on my to do list for a long time . The Costa Neoromantica is relatively small compared to the ships we have sailed on previously , and it was our first Costa experience . We embarked in Amsterdam after a transatlantic flight , and we ended up being the first to arrive at the terminal . This gave me high hopes we would also be among the first to board the ship . We ended up being among the last , which reflects how poorly organized the process was . This was also the first time we had to stand in line again inside the ship to get our credit card hooked up to our Costa card . As expected everyone was sent to the buffet restaurant to have lunch , by the time we got some food it was almost 3 o'clock . Our cabin was just a standard balcony cabin , but it was surprisingly spacious , and the storage was the best I ever experienced on a cruise ship . I pounced on the coffee maker on the desk , because to my dismay there was no drink station at the restaurant . You actually have to pay for every cup of coffee or tea except at breakfast . Really , Costa ??? I mean , you get used to being charged for lots of things on cruise ships , but on all other ships we could get at least coffee , tea , and water at beverage stations in the buffet restaurant . Surprise , surprise , every coffee pod for the machine in the cabin was added to your bar tab . Being the tech nerd that I am , I purchased 3 hours of internet time to do some emailing etc , and I kept track by writing down my log-in times . They cut me off after half the time telling me my time was up . The arguing with guest services didn't do anything . They insisted they were right . I sprang for one more hour later into the cruise , got cut off after half the time . I had enough after that and decided to do without . The food in the buffet restaurant was not bad , selection was good , the ice cream was fabulous . However , the food they served at dinner in the main dining room was mediocre at best and heavily fish based . A couple of times I had to return my food because it was simply inedible . Never happened to us before on any ship we were on , and we have been on lots . The one really good thing was the itinerary , we got to see some marvellous sights and magnificent landscapes . If you decide to go for it , bring a good supply of Gravol , we ran into some really rough seas . No More Costa for me after this experience . Read Less
Sail Date July 2014
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