We have sailed with marella about 8 times now but never again! If you could give a minus score we would have done! It did not get off to a good start when the plane we were due to fly on to corfu missed the runway at leed/bradford causing absolute chaos. We were eventually transferred to manchester and flew from there arriving in the early hours of the morning.
Just as an add to show tui ...
Chose this Adriatic cruise as tge highlight was Venice which was subsequently cancelled as could not dock there - we were told this after forking out thousands of pounds) You could choose to travel for 6 hours plus to get there in a day but we chose not to. Eve entertainment was okay but all other was appalling. Dirty plastic glasses everywhere, food just okay. Service was abmissal and covid ...
We chose this cruise because of the itinerary and we had two amazing cruises on marella discovery pre COVID. One of the things we loved on discovery was the amazing shows in the theatre every evening, the "shows" on Explorer were dismal, every night there was six very average singers attempting to put on a show on an empty stage. People were leaving the theatre every night, it was embarrassing ...
just back from what was supposed to be a fantastic cruise due to the itinery which was brilliant, pity we cant say the same about the ship, where do you begin, having got to our cabin the dissapointment began although relatively clean the cabin was tired looking and in need of a refurb, this was supposed to be a delux balcony cabin not the words id choose but anyway the next day at breakfast we ...
We suddenly were able to cruise these dates and loved itinerary
We booked three weeks before and had to book guaranteed inside cabin
Pros
The luggage found its way to our cabin without a cabin number on as we didn’t know it
CD not in cabins not captain for long announcements
Surf and turf pay venue the best meal all week
Excursions good value
Cons
Cabin steward never ...
Hi all , myself and my family decided after a lot of mixed feelings to book a cruise and as this was our first we decided to do 1 week cruising and 3 days in a hotel .
Let me start by saying that myself and my family were all very excited about setting sail for the first time as TUI have a good name in value for money cruises.
As it was our first cruise we went with our friends who have ...
Slow service lots of drinks not available. Held captive on departure because they had a mix up with our credit card. Offensive and aggressive staff on departure and it was their mix up no fault of ours.
Cruises many times with royal Caribbean the discovery 2 and tui or whatever they call themselves now are a very poor comparison. Will not be cruising with them again. Oh and two of us had dodgy ...
The ship was terrible for the money that was paid .the food was terrible .we went all inclusive and every given opportunity tui could charge you for something they would .same entertainment every night butlins style and on the the top deck bar rave music at midnight with young hoody types breaking glasses and being destructive .the holiday was awful and id avoid at all costs .its back to norwegian ...
So I don't usually write reviews but our experience wasn't great, so thought I'd best have a moan after all!
Starters. Our cabin was clean and functional, no issues with that, the location however wasn't. We were just by the coffee shop near the Atrium. We didn't realise it was a poor position until the evening when the music could be heard until late. Indeed, the last night the "leaving ...
We travelled with our two children and have been on a number of cruises. This cruise we booked the Grand Suite which was a treat and quite expensive, but we were happy to pay the price for the expected luxury. my main issue is the customer service at TUI as I never really complain and with this cruise I emailed the travel agent whilst on our holiday who placed the complaint for us. For the ...