40 Corfu Senior Cruise Reviews

We went on this cruise because we had been on the Marella Dream in June, we had such a good time on the Dream we decided to go on the Discovery, so we could compare the two. we enjoyed both to be honest, although the Dream is smaller and ... Read More
We went on this cruise because we had been on the Marella Dream in June, we had such a good time on the Dream we decided to go on the Discovery, so we could compare the two. we enjoyed both to be honest, although the Dream is smaller and older ship than the Discovery I'd say the Dream just piped the Discovery for us. We thought the Dream managed the people it had on board better than the Discovery, it just seemed to us that there were to many people for them to cope with comfortably. Don't get me wrong the staff were fantastic and worked very hard to make our stay as good as they could, we just thought the management had packed to many people on the ship. To give you an example if you were out and about at night there didn't seem to be enough seating for all the customers, I'm not sure if some parts of the Discovery were more popular than others but it did look odd that there were a lots of people having to stand because there were no seats available. Food on the Discovery was good and plentiful, we did have an issue with the bacon on the breakfast buffet which I have written to them about but that was all, just going back to the subject of room, we went as a couple and when we went to the 47 gallery or the 47 restaurant we wanted a table for two which we did get, but the tables were only separated by a few inches so there was no chance of a intermate or private conversation because you were so close to the next table. Now again don't get me wrong we are not loners and can mix with the best of them, but if I wanted to make eyes at my wife I don't want the women on the next table getting the wrong idea because we so close together. The cabins were nice and the staff kept them clean, the places we stopped were good, except Santorini which was a disappointment the place would be lovely if it wasn't for the vast amount of people, we expected it to be busy but goodness me it was packed to the rafters. My wife has a disability and walking is a problem so it was even harder for her to get around because the crowds, there were no places to rest for her because all the places were full, so we decided to go back to the ship, but even this was a big problem because the queue for the cable car back down the mountain was so long its was a long hot wait of 20 minutes before we got back down. So if you go on this cruise been warned its busy and hot at the top the crowds are mad and in our minds Santorini has that far away look, it looks better far away. All the other destinations on the trip were better and we enjoyed them. Over all we had a good time we will go again with TUI next year on a different ship and see how they do, look out for my review. Read Less
Sail Date September 2018
I got on the discovery 2 at Corfu and got of there as well. I was on the ship for a week and the destinations are lovely Santorini and Rhodes have to be my favourite. The cruise is really good the activity's for kids are a ... Read More
I got on the discovery 2 at Corfu and got of there as well. I was on the ship for a week and the destinations are lovely Santorini and Rhodes have to be my favourite. The cruise is really good the activity's for kids are a climbing wall a mini golf 9 holes 2 swimming pools one inside and one outside also there is a games room called hideout for the children to chill out and play on the Xbox and the football table. The entertainment is fantastic with 4 different venues to choose from and they have a casino. the bars were clean and sold a verity of alcohols from shots to beer to cocktails. the crew are so friendly saying hello and always ready to help really good custom. The sail away party was absolutely fantastic with live performances from DJ Tomas and a band that I cant remember there name and a flag parade to see were parts of the crew come from. definitely arrange with TUI they are stars amazing job Read Less
Sail Date August 2018
Cabin 6572 Small double cabin with balcony. Smallest cabin we’ve ever experienced on Thomson/tui/marella ships, and one of the most expensive for its size (full price was approx £5700 for 2 weeks) and WITHOUT A FRIDGE for the first ... Read More
Cabin 6572 Small double cabin with balcony. Smallest cabin we’ve ever experienced on Thomson/tui/marella ships, and one of the most expensive for its size (full price was approx £5700 for 2 weeks) and WITHOUT A FRIDGE for the first time ever which was a huge disappointment especially as it meant the bottled water provided (payable) was luke warm. Limited storage with shoebox size drawers & shallow cupboards. I frequently cruise with a female friend & know both of us would have struggled with lack of storage for 2 weeks. Fortunately my husband travels lightly even with his evening suit & on this occasion we had to make do with what there was. (Skipped the formal suit on our 2nd week as many didn't bother & so many wearing shorts for the formal evening.) Tiny shower/bathroom but spotless - apart from the smell/stench from drains throughout the 2 weeks. Frequent deposits of soot on the balcony which was washed down once a week only. Bed linen, towels etc. frequently changed and room kept tidy by hard working cabin stewards. Noise at night from atrium events/singing/saxophone/jazz music etc. Close to lifts and staircase. Handy usb ports in both bedside lamps for charging iPhone etc. No news channels on cabin TV - advised there was a satellite problem they were “working very hard to address” but 14 days later still no news channels. Reasonable selection of food in the Islands buffet restaurant on Deck 9 though we have noticed cut backs in many areas (cheaper cuts of meat, less choice of fish dishes / cold meats / salad selection / limited selection of cheeses). There’s an omelette station at breakfast where these were made to order. Ran out of chicken at chicken stir fry station…. Continued serving chicken stir fry as just vegetables! 47 Degrees Restaurant breakfast is good & there’s waiter service here although we found the evening meals in 47 rather hit & miss, generally poor/average with very small main meal portions. Paper thin roast beef, couldn’t have been thinner, served as main course. Served custard in a chipped/broken glass. Mostly staff were attentive even though extremely busy and appeared short staffed. Numerous gents admitted wearing shorts & flip flops for evening meals in the main 47 Degrees Restaurants, Surf & Turf Steakhouse restaurant, Kora La, & other speciality restaurants where most diners did make an effort to dress smartly/smart casual. Dress codes blatantly ignored by passengers and unchallenged by staff. Casual dress code is fine in the buffet restaurant. Speciality restaurants - Surf & Turf, Kora La, Hot Stone, etc - all charge various supplements (ranging from approx. £12 to around £29 per person)and were heavily booked throughout our 2 weeks so I would advise anyone considering a special evening meal in any of these to make their reservations as early as possible. Food was very good in these but it does come at a cost on top of what you’ve already paid for your all inclusive holiday. No rushed panic in the morning for sun beds during our time onboard despite some very early rise & reservers, but unfortunately there was the usual hogging of beds. Many reserved beds with towels etc and abandoned them for several hours. There’s a 45 minute rule for unoccupied sun beds whereby towels & personal belongings will be removed but despite timed tickets being issued no action was taken to remove items to free up sun beds that had remained unused for over 3 hours! A covered, warm, adults only indoor pool and sun beds can also be found in the Glasshouse on deck 9, however there were a number of unsupervised children in the “adult only” indoor pool and jacuzzis. The main outdoor seawater pool for cooling off and a leisurely dip also has a shallow area sectioned off for children. Be aware that the main Pool depth is 5’ 6” approx throughout so depending on your height you may not be able to stand or touch the floor of it. Outdoor POOL CLOSED ALL DAY both arrival/departure days during our 2 weeks- so don’t expect to be able to use it at all during theses days. Pool water was keep clean throughout our stay. There are varied daily activities around the ship but most we found uninspiring. Entertainment & events on weekly Arrival/Departure days are extremely limited so if you’re onboard for 2 weeks there’s very little and at times absolutely nothing happening on these days should you remain onboard. All Inclusive drinks - DOES NOT include everything. Premium drinks, premium cocktails etc incur a supplement or you can pay extra to upgrade to a Premium package - this is stipulated in the booking but the majority of people don’t discover this until they’re onboard and wondering why they have to pay extra for drinks. The All Inclusive wine is cheap house wine - again further cut backs. Check drinks & charges at the bars before you order & decide whether or not its worth your while upgrading. Deck/Pool bars ran out of Sauvignon Blanc white wine & didn’t bother replenishing from other bars around the ship. At the Island buffet restaurant, guests can help themselves to Fosters larger, John Smiths, and Strongbow Cider - all available at self serve taps, as well as house white/rose/red wines - again on tap which we felt was a great idea. Docked at an industrial port in Chaina, Crete, not as previously, but did put on shuttle buses which passengers had to pay for. We felt the ship was being docked more frequently at industrial ports and again we believe this is further cost cutting by Marella as no doubt the docking fees are less at these. Never seen the Captain once around the ship but did hear he joined some passengers for their evening dinner. Did spot an occasional senior officer. Repeaters (now TUI smile) meeting - no count nor recognition of how many cruises passengers had completed & now a simple draw for a bottle of fizz. No canapés provided / yet more cut backs??? Clash of suits -v- shorts & flip flops on dress to impress (formal) evening. We felt Discovery 2 was struggling to achieve the fun, friendly, atmosphere that has been synonymous with so many of the Thomson ships over the years, but failing miserably to achieve that of its predecessors. Unspectacular & mostly boring entertainment. A number of other guests we met felt likewise (and had worse comments to make regarding the entertainment onboard but which I don’t feel could be repeated here !!!). The atrium was used far too much as a main venue for jazz, operatic singing, saxophonist, formal dance displays, guitarist/singer. Vocals ranged from rear shattering screeching to hoarse… and if your cabin is located mid ship you’ll hear it all & it can be quite noisy & disruptive. A pre-recorded “virtual” band is used as a filler + main event on a large screen in areas such as The Venue & at the poolside but with the songs & music completely different to & miss-matching the bands mime. Ships bands “Banda Certa” and 4Tunes are good but venue doesn’t do them justice. Rather watch paint dry than listen to an Audience with Martin Daniels - utterly boring and another time filler. Same old, same old, usual stuff for sale in the shops. Theatre Shows were well below Thompson’s usual standard which we’ve previously always found to be excellent - not on this ship though. We witnessed a number of people leave during the shows… Beware the Ships spa free demonstrations which turn out to be a hard pressure sale event to buy their expensive products and services. One young lady was particularly persistent to sell expensive products with an expectation that because you had attended a free talk or consultation, you were bound to make a purchase. Some examples : skin analysis, hair analysis, wrinkle solutions, puffy/dark circle eye treatments, acupuncture, back problems, foot problems etc. to name but a few - all honey traps to buy expensive products or services, however the choice is yours if thats what you want and have lots of cash to splash. Some decks (not all) do have water dispensers located on them - noticeably one is located immediately outside the door to the ladies public toilets on level 3/4. I cant help but contemplate: hygiene / drinking water / public toilets . . . Having cruised many times with Thomson (now Marella) over the past 20 years, our overall feeling is of a downgraded cruise experience with every means possible to extract more money from passengers. There is even a small charity donation automatically added to everyones bill at the end of your cruise. While minimal, it is nevertheless a bit of a liberty especially when this totals several thousands of pounds each week taken automatically from guests although there is of course an option to have it credited back to you account but of course you’d have to queue at reception to have this arranged. Great staff from previous Thomson ships have now been dispersed throughout the most recent additions to the Marella fleet - I wont call them their “new” ships as they are clearly not new - they’ve already been around for quite a while before being acquired by Marella. These experienced staff are key to the success of these ships but they are thin on the ground, with staff shortages and inexperienced staff evident. Bar & restaurant staff in particular appeared to be under pressure with only 1 bar person to serve customers 3 deep at some of the bars and frayed patience being evident as a result of out of turn ordering/serving. Our whole experience on Discovery 2 was quite different from that of previous Thomson cruises and their ships full of character and their more friendly, more personal, experience with their wonderfully friendly staff and great entertainment package. Discovery 2 fell very far short of this. We feel it has lost a lot of what Thomson built up over the years. While appreciating everyone has their own individual expectations, these are our personal findings from our recent 2 weeks cruise on Discovery 2 and unless things improve significantly with Marella, which we sincerely hope they do, we shall probably consider booking elsewhere in future as there are plenty of other cruise lines in this price range to chose from. We’ve had many happy years on the waves and hope that whoever you chose to sail with, that you will enjoy your experience. Read Less
Sail Date July 2018
Having done numerous cruises with Thomson/TUI/Marella we were looking forward to this one on Discovery 2. The ship is nice and has had a good re-furb. But we were disappointed to find that they seem to have cut down on the amount of staff, ... Read More
Having done numerous cruises with Thomson/TUI/Marella we were looking forward to this one on Discovery 2. The ship is nice and has had a good re-furb. But we were disappointed to find that they seem to have cut down on the amount of staff, therefore we sometimes had a long wait to get a drink as the waiters were rushed off their feet, and if we went to the bar there was always a queue to get served there. There doesn't seem to be enough seats and tables anywhere, and it was always a scrabble to find one, no matter what time it was. There were also times when it was a long wait to get into the restaurant and they have a paging system which calls you when your table is available, a good idea, and we found that if we hovered around someone with a pager, when it flashed we were able to dive onto their table. The ports of call were good and I was surprised to find that my favourite was Koper in Slovenia, a lovely quiet and super clean place. Venice was manic, and I've seen it now and don't wish to return. Likewise, Split and Dubrovnik, But my biggest gripe of all was the fact that you had to vacate the cabins by 8.00am on the day of departure. As we had been an hour in front of Greek time, this really became 7.00am by our body clocks as we sailed back into Corfu overnight. I think this is ridiculous when you are supposed to be on holiday. It seems that the attitude is "We've had your money, you've had your holiday, now beat it" While we were away, we've booked to go on the Far East cruise on this ship next January, we booked it on the second day and would certainly had second thoughts if we'd left it until the end of this cruise. Read Less
Sail Date June 2018
I chose this cruise for several reasons. 1. Itinerary, following the Adriatic coast I felt it would be more likely to be a smooth sail and the sea would be calm. ( I am not a good sailor). 2. The stop ports were places I hadn't ... Read More
I chose this cruise for several reasons. 1. Itinerary, following the Adriatic coast I felt it would be more likely to be a smooth sail and the sea would be calm. ( I am not a good sailor). 2. The stop ports were places I hadn't been to before. This was my first time on a cruise and I traveled as a single woman. I arrived after an early morning flight. The check in was easy, quick photograph taken and given card for boarding in a flash. Everything was so organised and I felt that continued throughout the cruise and included departure at the end. The dining was fabulous, especially the main restaurants, with waiter service for breakfast lunch and dinner. Food was really good and well presented, menu changed every day. Italian on upper level fabulous too. Given a pager at busy times, so just went for a drink until table ready. Sharing a table meant that it was quicker to get a table and a great way to meet new people and chat. Didn't manage the A la Carte restaurants as they were booked up very quickly. The buffet restaurant has lots of choices but can be very busy, only went in there for breakfast and also lunch on first arrival but enjoyed it. I attended a singles meeting on the second day organised by the crew hostess. Lovely new friends made, and in particular one friend, that enabled us to do things together including trips ashore and evenings at different entertainment spots. So much to do and still didn't manage all the entertainment on board. My cabin had a window and a lovely comfy double bed, loved it, and a really good steward, who looked after me and my room. So much to say I could go on and on. The singing from the entertainers was superb. The places and excursions are amazing. I had 3 nights after the cruise at a hotel in Corfu, because as much as I loved it, It can be very tiring and hard on the joints. It was wonderful way to end an incredible holiday. The ship is gorgeous! Read Less
Sail Date May 2018
My wife and I were on the first sailing of the Discovery 2, in 2017, when it was under the TUI flag has anything changed in a year? – Please read on. We booked for two weeks taking the Aegean Shores and Adriatic Explorer Cruises We ... Read More
My wife and I were on the first sailing of the Discovery 2, in 2017, when it was under the TUI flag has anything changed in a year? – Please read on. We booked for two weeks taking the Aegean Shores and Adriatic Explorer Cruises We decided to upgrade our cabin to deck 7 “inside plus” but hadn’t realised the affect that no natural light would have and definitely would not recommend this so-called upgrade. The food was good albeit repetitious in both the 47 Degrees and Gallery 47 Restaurants however both restaurants served a very good Merlot which was part of the all-inclusive package. In order to get to the evening entertainment a few times we had dinner in the Island buffet restaurant which offered a good range of well cooked dishes. The Islands restaurant is buffet service only. At breakfast and lunch times it is very overcrowded with people wandering around attempting to find somewhere to sit. At dinner time it is much less busy. Draught wine and beer is available at lunch and dinner times. The beer is good John Smiths bitter and Foster’s lager the wine is best left alone. On deck 9 there is the Snack Shack offering excellent fish and chips at lunch time and other items throughout the day. The all-inclusive package has degraded since our first trip. Bombay Sapphire Gin is now a supplement as are a number of the cocktails and I cannot understand why you have to pay for the bottle of temperate bottled water in the cabin. Most of the shows in the Broadway Show Lounge we had seen before with the exception of a very good comedian and a dance show that was choreographed by Anton Du Beke. In the evening entertainment in the Atrium area is very poor. There is either a singer – guitarist, with a limited repertoire who seems to suffer with laryngitis and what his voice lacks in quality is compensated for in terms of volume. Then there is the saxophonist loud, boring and if I hear Baker Street again I will not be responsible for my actions. And finally, a singer with a selection of songs from Oklahoma – simply awful. There is nowhere on Discovery 2 where, in the evening, you can sit and talk quietly without having you ears blown away – if there is we never found it. I did hear a fellow passenger raise this issue at reception however I never heard the reply. If I haven’t raised enough negative points here is the best one. As previously mentioned we were on the Discovery 2 first sailing so by coincidence we were on Discovery 2 for its first birthday. There was a birthday party around the pool with a cake and drinks the large video screen showed a continuous video of the ship being refitted. At the time we were moored in Venice where we had been for the day. The video screen then showed a singer who was on stage and she was singing “Time to say Goodbye” when the screen flickered and eventually went blank. At this time we were heading up the Grand Canal to the sea. We had been travelling for less than 30 minutes when the ship came to a stop. We were subsequently told that there had been a breakdown of the “propulsion system” and that we were going to be towed back to the berth we had just left. As a consequence we were berthed overnight in Venice whereas we should have been on our way to Split a town my wife and I had never visited and was one reason we booked this cruise. Therefore once the ship was repaired we spent yet another day at sea and the next port was Dubrovnik. As compensation for an extra day at sea and missing our visit to Split we were given a £25 credit each to our cabin bill which we consider to be a despicable gesture on the part of Marella. One positive note on which to finish. We were invited to a reception for previous cruise travellers, something Thomson or Tui had never bothered with before and hopefully is an indication that Marella feel that they should acknowledge customer loyalty. Read Less
Sail Date May 2018
TUI Marella Discovery 2 – Adriatic Explorer, May 11th – 18th All in all, another fabulous cruise although the weather let us down a little bit but sadly we lost one day of our itinerary because the ships propulsion system failed on ... Read More
TUI Marella Discovery 2 – Adriatic Explorer, May 11th – 18th All in all, another fabulous cruise although the weather let us down a little bit but sadly we lost one day of our itinerary because the ships propulsion system failed on the way out of Venice. We were tugged back to port where we docked overnight whilst repairs were carried out. The following morning, we were informed that the local port authorities had insisted (understandably) that extensive checks and tests were carried out until they were satisfied that the ship was safe to sail! We eventually set off some time after midday, but had to bypass Split, effectively giving us another ‘day at sea’ and pushed on down to Dubrovnik. Well, pushed isn’t exactly the right word as the ship was operating with reduced capacity! Sadly, we were stuck on the ship during the extended time in Venice. It might have been less of a downer had we been able to disembark to re-visit Venice in the evening. That apart, another enjoyable cruise although my wife, who isn’t a good sailor at the best of times now has reservations about repeating the experience. To sum up. Food was generally good, although if you wanted a table for two in The Gallery, or Gallery 47 restaurant at busy times you were given a pager to let you know when a table was free. Don’t think we waited for more that 15 minutes on any evening though. Most of the staff were friendly and hardworking but a special mention to our cabin steward, Johan for a great job and to Topson and Nelson (Pogi?) who looked after us very well in Bar 11. See you next time, maybe? Read Less
Sail Date May 2018
We chose this cruise because it went to the Ports we wished to visit and we wanted a further week at the Corfu Palce Hotel. ten minutes from Corfu Town. The Hotel was wonderful. The Marella could have been just as wonderful. We chose a ... Read More
We chose this cruise because it went to the Ports we wished to visit and we wanted a further week at the Corfu Palce Hotel. ten minutes from Corfu Town. The Hotel was wonderful. The Marella could have been just as wonderful. We chose a 8th floor Junior suite with a magnificent and ample bathing balcony overlooking the back of the ship with two sunbeds. There were minor problems with the drains but that was sorted and didn't bother us. But above us was the Terrace sunbathing deck with heavy rattan sunbeds and chairs and these seemed to be dropped from great heights in the early hours of the morning when no one should have been up there. Well it seemed that the Terrace was Scheduled for cleaning in the early hours of the morning thus we could hear dragging of beds and buckets. My partner is a very light sleeper and I sleep so deeply that thunder and lightening doesn't wake me but the cleaners did. Our neighhours heard something but said after so many cocktails it didn't bother them. This is an All Inclusive Ship but we don't drink so weren't in the desirable drunken stupour needed to sleep in the 8th floor cabins. We complained about the noise at reception and were told categorically, no one should be up there between the hours of 10pm and 7am and next time it happened to call reception and the security would go and investigate which we did that night and a phone call back said no one was up there!!! So my partner went up and there was a mop bucket on wheels outside the gym and someone had been up there mopping up water. The next night at 12.30am to 2.30am my partner had to go up again where he found a crew member scrubbing the decks which was 'Scheduled' the desk said this was in the 'SCHEDULE' and couldn't be changed. After this there was no point in complaining as things weren't going to change and the desk wasn't sympathetic to our pleas. It was all in the Schedule. The desk in actual fact lied in the beginning when we complained and couldn't care less after that. So after that we got our sleep in during the day. Shame really because it's a nice ship and very stable, not a rocking or bumping when coming into port like most ships.Typically THOMSON of course. Loud music, entertainment of a labour club standard, no quiet rooms (although our cabin was quieter in the day than at night) and dished up food in bowls but again one must be aware this is how THOMSON operate and their passemgers seem not to notice so long as there is plenty of it and booze. We didn't bother with the restaurant after the first night as the menu is limited there by what's in the canteen. The ship broke down in Venice and we had to anchor there overnight when we should have been travelling to Split so we didn't get to Split and ended up late for the next venue which was Dubrovnik for which we rewarded £25 each to spend on ship. It paid for the Wifi. The only trip we wanted to go to, Budva, was cancelled because of lack of interest. Thank goodness we booked the marvellous Corfu Palace Hotel for a further week so having said all that in itself was a good deal. Read Less
Sail Date May 2018
Beware of the aft junior suites on deck 8. We had 8086 right in the middle of the rear, two weeks ago, a very large balcony and a good size cabin. The problems started between 2-3 am in the mornings with the cleaning crew dragging day ... Read More
Beware of the aft junior suites on deck 8. We had 8086 right in the middle of the rear, two weeks ago, a very large balcony and a good size cabin. The problems started between 2-3 am in the mornings with the cleaning crew dragging day beds and sunbeds above us on deck 9, they also jetwash and clean all the glass screening, we thought it was a thunderstorm. We complained at reception, filled in the suggestions slips and rang when the racket started every night, they said it would be investigated but on our two week cruise we only got two nights uninterrupted sleep!!! We did have a phone call on the penultimate evening from reception offering us a token gesture of £150 for the disruption and they said it was a known problem. The morning balcony discussion with the guests in the cabins to the side of us was always about the noise the night before !. Also there was a problem with soot from the engines landing on the balcony and soon learnt not to sit on the chairs before the room was cleaned, we were told by the cabin attendant that they would clean our clothes at no charge. The ship also had loss of propulsion leaving or trying to leave Venice. It was the first birthday of the Discovery 2 joining the Marella fleet, we were all up on deck 9 for the sail away with a party in full swing and even an opera singer singing "Time to say goodbye" , other small boats and the people on shore were waving at us and then the power just went. We had to be unceremoniously tugged backwards to our birth. This was at six in the evening and we stayed there till the next day at two in the afternoon the next day, we were not allowed off the ship while it was being repaired. As a result of the delay with the ship breaking down we lost our next destination of Split, Croatia and had a late arrival in Dubrovnik, shortening our visit there also. For this we were all awarded £25 per person on board credit, LOL. We are still awaiting a refund of our pre-cooked excursion arranged in Split. Plastic drink glasses never looked clean on the pool deck and twice we had lipstick round the rim when served ! The Islands resturant floor was as though it hadn't been cleaned from the night before, as we arrived one day as it opened, and it still had food on the carpet and dirty napkins on the floor under the table next to us. Overall, this was booked as a 2 week special retirement cruise, the big balcony being a extra treat. The destinations were the reason we booked Marella at this time of year as we wanted May, but we wont be doing it again. We have previously cruised with Norwegian, Royal Caribbean, Celebrity and Azamara, all of which are far superior and as good value for money. Also, Marella all inclusive is not as it sounds!!. Read Less
Sail Date May 2018
We chose this cruise because we had been on the Dream twice before and we were quite happy with it so we thought it a good prospect to go with the Dream again. Two people in our party of four needed assistance with walking any distance ... Read More
We chose this cruise because we had been on the Dream twice before and we were quite happy with it so we thought it a good prospect to go with the Dream again. Two people in our party of four needed assistance with walking any distance or standing for long periods especially through airport security or standing in queues. My wife (rods and screws in her back) and the other person in our party with a disability (Parkinsons) requested well in advance when the holiday was booked that some assistance would be needed at the airport for reasons mentioned. I won't go into details but in Aberdeen going out and in Corfu on arrival the assistance was not there with both people abandoned at the airport. On arrival back in Aberdeen we waited one hour at the carousel to collect our luggage. There were good points and not so good points about the trip as far as the cruise was concerned. Our cabin was on deck 5. We had booked a cabin with a window. It looked like areas of the cabin had not been dusted for weeks. The shower leaked at the spray head where the washer had perished and a poor attempt had been made with plumber's tape to fix it. The main shower head didn't spray properly and water went everywhere. I gave up and just strip washed instead. However our cabin steward was very friendly and helpful and tidied the room twice daily apart from the dust. Dirty towels were replaced every day with clean towels. There was dust in many areas of the ship which was not there on previous cruises. I only once saw a crewman with a spray and a duster whereas previously the ship was continually cleaned. The entertainment each evening was a bit of a let down since some of the male singers couldn't pitch their notes or keep their keys. The female singers and dancers were excellent but this only made the males appear to be tone deaf. On a happier note the four of us dined morning and evening in the Orion restaurant where the food was freshly cooked and served with great enthusiasm by the waiters. There was plenty of coffee or tea and cold water at any time of the day. My wife and I went on two excursions and the prices had gone up a bit from last year. However the excursions were very interesting and informative with excellent tour guides who knew their subject very well. Greek people are very welcoming and don't hassle you in the streets like the Turkish people do where every few yards there is a hawker who can't take no for an answer. WiFi in cafes are free but £50 per week on the ship. The shops in the ship are cheaper than the shops ashore - watch for special prices and bargains. We noticed some changes since last year. The crew all wore smart uniforms instead of the Bahama shirts as previously. There seemed to be less crew and they didn't sing or joke this year but went through a process but the joy seemed to have gone. We noticed that there were no more trays to carry your food to the table and the water glasses were a fraction of the size. At the end of the cruise the process of transfers went smoothly and the assistance was better to help the disabled onto the plane and also on return to Aberdeen. Would we go on Marella Dream again? No! Read Less
Sail Date October 2017
We have been on other Thomson ships, the latest the Celebration in June, and found the dream to be less efficient than the others, staff seemed to have a very laid back attitude. We had an outside plus cabin on deck 6 which was a good ... Read More
We have been on other Thomson ships, the latest the Celebration in June, and found the dream to be less efficient than the others, staff seemed to have a very laid back attitude. We had an outside plus cabin on deck 6 which was a good size, although cabin cleanliness was poor with thick dust on all surfaces when we arrived and it was not cleaned off for days. There were times when towels left for changing were just hung up again. This is the very first time I have not left a tip for the cabin steward. The entertainment in the Broadway lounge was of the usual good standard with shows every night. All the entertainment hosts were very enthusiastic keeping everyone happy, the Medusa lounge was large and Milly was very professional, personable and entertaining in all her game shows, there and on the pool deck interacting with the guests. While it was busy at times, the waiting staff in the lounges were friendly, smiling and did their best to keep everyone supplied with drinks. Food whilst ok, seemed not to be as good as on other Thomson ships, although you would not go hungry as there was plenty of choice. I agree that the brochure says adult pool on deck 8 but it not being the case on board, unsupervised kids everywhere (parents to blame, not Thomson) All in all we enjoyed it, perhaps after having been on other Thomson ships we are being over critical about the dream. Don't be put off, it's what you make it. Read Less
Sail Date August 2017
After having travelled on other ships we were persuaded by friends to try the Thomson Dream, we are pleased we did. From embarking at Corfu we found the staff to be very attentive as my husband struggled to carry our bags a young man ... Read More
After having travelled on other ships we were persuaded by friends to try the Thomson Dream, we are pleased we did. From embarking at Corfu we found the staff to be very attentive as my husband struggled to carry our bags a young man helped us and we found our bags outside our cabin door. That night we ate in the buffet style dining room as we could not be bothered to get dressed up on our first night. After eating we sat and had a quiet drink and then walked to the theatre named the Broadway Lounge. This theatre looked grand compared to some we have visited in the past. Myself and my husband do have a passion for shows and like to travel to the West End at least once a month to watch professional shows. However, after reading recent reports on here of how 'low' the entertainment team perform I must say I completely disagree. The dancers, particularly the three small female dancers were exceptional and their performance skills were excellent. The only 'low' point for myself was that the show was not long enough. We did not attend the sail away party as we were so tired from our traveling. On return to our cabin our steward had already been in and pulled the sheets back and placed chocolates on each pillow. Our cabin was on the 8th deck and was an outside plus. It was spacious and clean but we had been in bigger cabins with previous ships. Over the next few days we explored some beautiful ports such as Rhodes, Santorini and Kefalonia but we did struggle with the heat but we shouldn't really complain of this. Rhodes was my favourite as it had some glorious buildings in the Old Town and we both felt that Thomsons gave us enough time to explore off the ship. The food was excellent and we spent the majority of the time eating breakfast in Sirons and the waiter served dining room each night. The foods each time were hot, creative and devine with the portions being small but adequate. The waiters were very kind and helpful and we got to know a few and they welcomed us each night to our table. Again we watched the entertainment all week in the theatre and although I said earlier the three girls were exceptional I did feel that the singers were too, the only weakness for me were the male dancers who could not lift the girls correctly or had the technique needed throughout the dances. My favourite shows were Africa and Moulon Rouge as I loved watching these three small girls dance especially the little blond girl who danced Roxanne, splendid!!!! However, my husband preferred the singing shows such as the cabaret ones. One of the boy singers we got speaking to during our stay and he was telling us how many weeks of rehearsing goes into these shows and how many shows they have to learn, when listening to them they sound very professional and need applauding. When he was speaking of the team it was interesting to know that two of the girls are sisters which when he pointed them out to me I would never have guessed!! We watched a group of them singing one night in the big lounge and again we were impressed. Although we are elderly many of the guests got up to dance and looked like they were having an amazing time. Again we evidence this on another night when a very small dark girl sang by herself, she may be tiny but she had a powerful voice and the guests were again dancing on the dance floor in front of her. With the food, the cabins and the entertainment excelling through our stay we have decided to rebook on this lovely ship for New Year and I cannot contain my excitement. Thank you everyone for allowing me to make some special memories with my dearest husband. Read Less
Sail Date July 2017
We chose this cruise,because we have always been happy with Thomsons and have travelled with them about eight times.We always look at the itineries,to find one that is calling at ports we haven't visited yet,obviously this becomes ... Read More
We chose this cruise,because we have always been happy with Thomsons and have travelled with them about eight times.We always look at the itineries,to find one that is calling at ports we haven't visited yet,obviously this becomes more difficult as time passes.The Greek islands have been on our to do list and we certainly were not disappointed.Our flight out and service at Corfu to join the ship ran very smoothly,our cabin was very well presented and staff were on hand to answer any queries.The restaurants are always fun with the staff being so kind and always smiling.The food and choice of menu were posted every day and we enjoyed the choices provided. The excursions were well organised,but we prefer to explore each destination ourselves,Santorini was very pretty and the cablecar was fun.Syros was very unexpected,no one seems to have visited or even heard of it before,we found a very beautiful place to visit,the locals were very helpful andeverywhere was so clean.We found a quiet little café where we could people watch and see the world sail by at the quay side.We would definitely visit again.The other destinations were Zante,Chania on Crete...very busy place with lots of character...and friendly people,we also called in at Marmaris too.The weather stayed fantastic all week which is always a bonus. Read Less
Sail Date July 2017
This proved a very interesting trip around the Dalmation coast and then a second week visiting the Greek Islands. The destinations were magical, sailing in and out of Venice should be on everyone's bucket list but nearly every port ... Read More
This proved a very interesting trip around the Dalmation coast and then a second week visiting the Greek Islands. The destinations were magical, sailing in and out of Venice should be on everyone's bucket list but nearly every port had much to offer, even though many places I knew well. There was only one sea day. I have been on several cruises previously and so feel able to comment on the overall experience: Positives: The cruise was well organised, the flight out and back and onto and off the ship was very efficiently run. Our cabin was larger than I expected and the cabin staff were excellent. The dining experience in the waited restaurant was very good and the food quality was high. The buffet restaurants offered reasonable choice of food but it could be a bit of a scrum. The entertainment was variable, there was a theatre group that provided a range of different shows over the two weeks. They were good dancers, the singing could be of a more variable quality. The live singing in the bars and lounges was generally good. A backstage theatre tour was excellent. I chose to go on many ships excursions and they were well organised and used good guides who spoke fluent English. Negatives The ship has definitely seen better days, it feels old although appears reasonably well maintained but to me not terribly clean. Although the weather was very hot, the seas were surprisingl choppy at times and the ship rolled about a bit. I am perhaps more aware of this as I am not a very good sailor. Our cabin bathroom seriously needed an update, it took me the whole cruise to be able to deal with the complicated shower arrangement without flooding the place. Of the shower curtain, well least said.The lift service was poor and very frustrating for all passengers but completely unacceptable for disabled passengers. Smoking on board appeared very pervasive, The ship appeared to be very crowded and getting a seat in the lounges and bars in the evening was hard. Few activités were arranged and it mainly consisted bingo and quizzes. The other activities like carpet bowls were a bit half hearted. The service on board was generally good, although in some areas staff could be sharp or even I venture - rude, something I have not met before on other cruise ships, this is really a no frills and no tips operation so........ The drinking and drinks packages are pushed hard so this kind of culture is part of the cruise and I was surprised not to see more evidence of drunkenness, only one domestic quarrel. I would alway continue going on cruise ships but possibly think twice about going withe the Dream again. Read Less
Sail Date June 2017
This was our first cruise. We chose Thomson as it looked good value for money. We were also told that they were less formal than some of the other cruise lines. We chose a short cruise around the Aegean Sea. Initially this included ... Read More
This was our first cruise. We chose Thomson as it looked good value for money. We were also told that they were less formal than some of the other cruise lines. We chose a short cruise around the Aegean Sea. Initially this included two destinations in Turkey but was changed to two other Greek Islands. We embarked and disembarked at Corfu. Other destinations included Crete, Rhodes, Santorini, Athens and Kefalonia. We were lucky with the weather. The liner itself is showing its age a little but the staff keep it clean and well maintained. There are several lounge bar areas which have a different selection of entertainment as well as a show lounge. The ship also has a small range of shops a salon, reception and destination area. The lounges and showrooms are comfortable with exception of the browsing area which could be more comfortable if you want a quiet area to read. One of the lounges doubles up during the day as a very nice coffee lounge. All the staff were friendly and courteous. There are several restaurants including two buffets a fine dining restaurant and two specialty restaurants you pay a supplement for. Although a good range of food especially for breakfast I was a little disappointed with the buffet selection, especially the salads. No fish such as tuna or salmon. I did not see many egg dishes either. We chose to eat in the Orion restaurant which provided a more up market experience. You could have five courses if you chose to and you were seated with waiters. The ambience was lovely. You could choose to share and meet new people ever evening. However, the food served can let the restaurant down . Afternoon tea is served in Sirens but again this is a little disappointing as the quality is not as good as I would have liked. However, I am the daughter of a Chef. Entertainment was brilliant especially in the evening. All involved in this area appear to put 100% into it. We saw some very nice acts and the dancers in the show lounge were brilliant. Good drinks package including cocktails, some coffees, spirits and wine providing you do not want a particular brand such as Bombay Sapphire. For some spirits and wines you will pay a supplement but Thomsons explain this in their booklet. So you can keep within your budget. I found you can have too much of a good thing and I am convinced they do not use a measure. Overall the ship is maintained well although we did have some issues with blocked public loos that were around for the entire cruise. The lifts can also be a little annoying. The excursions were organized well. I felt safe and secure on the three we went on which I enjoyed. Thomsons take your safety and welfare seriously on this ship. You are clicked on and off the ship using your card. You also have to sanatize your hands coming onto the ship in and out of restaurants and toilets. My biggest gripe is disembarkation when you are asked to pack your suitcase and leave it outside your cabin the evening before. You are asked to leave your cabin at 8 am or pay a supplement for later. We had a very late flight the next day and had only taken small hand luggage which was not adequate for bed clothes and clothes for the ship the next day. You could leave your baggage in the show lounge but due to the fact my jewellry was in this I was reluctant to do this so we took our bags everywhere. Yes I would go on another cruise and I would use Thomson again. I think overall it was very good value for money and the staff try very hard to make it a good experience. Read Less
Sail Date May 2017
I have been cruising for 25 years on numerous different cruise lines and cruise ships. This has got to be my worst experience by far. Have been on other Thomson ships but this was by far and away the worst. The service both in the ... Read More
I have been cruising for 25 years on numerous different cruise lines and cruise ships. This has got to be my worst experience by far. Have been on other Thomson ships but this was by far and away the worst. The service both in the restaurant and the bars was slow and on occasion in the restaurant was surly and abrupt. The portions of food served in the restaurant were minimal and out of the 7 nights we dined there we were only offered coffee once on the other nights we had to ask for it . The same with the wine each night we had to ask for the wine waiter. The salad bar in the Lido restaurant and Sirens was the same each day with only chopped ham or chicken to accompany the salad there was no fish on any day. On two occasions it was stated on the menu that a sauce accompanied the meal but each time I had to ask for it and by the time it was brought from the galley my meal was cold. The cabins were spacious and adequate although we had an outside cabin the window was so high up we had to stand on the bed to see out so there was no advantage to paying the additional cost for an outside cabin. The entertainment was mediocre at best. The comedian was very good although we had seen him several times before on other Thomson ships. The rest was pretty amateurish although we did enjoy the Andrew Lloyd Webber night. The ship overall is aging and in need of a refit. In places there were large stains on the carpet and gave the appearance if being in need to some tlc. We only went on one of the excursions which was fine . The guide spoke perfect English which we sometimes find a problem and gave plenty of information. This cruise would not stop me from cruising with Thomson again but not on this ship Read Less
Sail Date May 2017
Never finding a seven day cruise long enough my husband and I chose back to back cruises, Aegean Meze and Adriatic Explorer, that pulled in easy to access ports of call. It was our first time on the Dream and we were glad it wasn't ... Read More
Never finding a seven day cruise long enough my husband and I chose back to back cruises, Aegean Meze and Adriatic Explorer, that pulled in easy to access ports of call. It was our first time on the Dream and we were glad it wasn't any bigger as we seemed to be walking miles finding our way about. Our cabin was an outside plus (deck 7) which was spacious with a very comfy queen size bed, chair, sofa and adequate wardrobe/drawer space. There was also a shower over the bath (which you couldn't turn off fully). The ship in general was well kept by the hard working crew and our cabin and the public areas were clean and comfortable. We breakfasted mostly in Sirens on deck 11 which was self service and less busy than the Lido restaurant. There was a good selection of food in both restaurants from traditional full English to Continental with various pastries/fruit etc. We lunched a few times in the Lido which had a good selection of cold meats/salads and roast of the day and other hot meat and fish dishes with various vegetables, cheeses etc. plus desserts/puddings and free ice cream. Finding a wine waiter here at lunch time was difficult. We did not visit any of the speciality restaurants as we found Orion restaurant to offer a very good menu every night with plenty of choice. The vegetables are not served separately but on one occasion my husband asked for more and a selection was brought for him. Coffee was always offered. The waiters were very friendly and attentive and our wine glasses always topped up. We went to a couple of shows which were entertaining enough but thought that the singing was not as strong as the dancing. We did enjoy the other singers/musicians on board, particularly Top Men who must be the best band on the high seas. There were Spa treatments (which were a bit more expensive than at home) and some other leisure activities on board but I was disappointed there was no yoga or dance classes. There was a photographer to take pictures on the gala night and at every port but these were quite expensive. During the cruise my husband fell ill and spent several days in and out of the medical centre. We cannot praise the doctor and his excellent team enough for treating him and enabling us to continue our holiday. Because of this we only went on three excursions but thought them a bit pricey, however, because the ship was able to dock so near all the ports, we were able to make our own way to the main tourist areas and go at our own pace. There were hop on off buses at most of the larger ports and we caught the local bus outside the quay into Dubrovnik. Other than my husband's illness, we had an enjoyable time. The officers and crew are a credit to TUI. Our cabin steward, Heri and waiters, Ayal, Anna and Ivana were particularly kind to me when my husband fell ill. Just one area where I felt TUI should improve - better organisation on disembarkation. To expand - one piece of our luggage when missing and that of another couples. After I searched every bay, I found ours but the other couple had not. Much to our surprise the captain must have been observing this and came onto the quay and it was he who found the luggage! After this delay we were taken by coach to the airport where four coach loads of people were dropped off at the same time. We were queueing two hours and then rushed through departures. Goodness knows what happened to all the other coach loads of passengers that had to follow on. Read Less
Sail Date May 2017
My wife and I booked this cruise because we both needed a break from work and health issues. Overall we really enjoyed the cruise but there were some things that spoiled it a little bit for us. Let me say that the positives far ... Read More
My wife and I booked this cruise because we both needed a break from work and health issues. Overall we really enjoyed the cruise but there were some things that spoiled it a little bit for us. Let me say that the positives far outweighed the negatives. The ship itself is quite old but is still quite elegant for an old lady. The cabin was excellent but the shower was a bit of a disaster with a mixer tap and 2 shower heads. You couldn't stand under the shower. The food in the Lido Buffet was mostly lukewarm even though we were there when it was newly put on the counters. We ended up going to the Orion which was far better. On disembarking and Corfu airport this was most stressful, leaving the ship just before 11am and having to wait at the airport until 2.05. Everything else was vg+. Read Less
Sail Date October 2016
We had a wonderful cruise. Many thanks to all the staff on booard who did their utmost to please. There was a variety of evening entertainment to suit everyone. The £9.50 per day day all inclusive deal was very good value for money this ... Read More
We had a wonderful cruise. Many thanks to all the staff on booard who did their utmost to please. There was a variety of evening entertainment to suit everyone. The £9.50 per day day all inclusive deal was very good value for money this included branded drinks not cheaper spirits as served on at lot of all inclusive deals.There was only on tendering port which was Mykanos, this all went very smoothly saying there were 1500 people on board waiting to go ashore.The only downside was the disembarkation going home which was chaotic due to many selfish people leaving the ship well before their allotted times causing a very long queue of people waiting for the coaches to be taken to the airport. There were very few Thomson staff available to police this. The disembarkation process which thomson has put in place would work very well if people would adhere to this. Read Less
Sail Date October 2016
Great time doing a back to back cruise the Greek islands and the Croatian coast ,ship spotless ,we had an outside cabin on deck 7 bigger than expected comfortable bed looked after very well by Juni who was very friendly and hardworking . ... Read More
Great time doing a back to back cruise the Greek islands and the Croatian coast ,ship spotless ,we had an outside cabin on deck 7 bigger than expected comfortable bed looked after very well by Juni who was very friendly and hardworking . we also booked early so had the all inclusive package for drinks , does not include premier drinks but was amble for us and were of good quality ,the food could not be faulted and we ate ever evening in the restaurant waiter service which was always really good. The self service restaurants are fine and well stocked but the food tends to go cooler quicker . The entertainment on the ship is good with something for everybody ,they also fly in a comedian for a couple of shows each week which was really good ,was only at sea 2 days out of the 14 and a lot of places you can do your self or get the local bus that starts in the port as excursions tend to be expensive ,we did just 1 each week for a change All staff were very friendly and helpful and although it is an older ship everywhere was kept to a high standard would sail on it again The only down side to the holiday not the fault of Thomson's but the airport is a bit of a nightmare to small for the amount of flights and it is endless queuing still a small price to pay for a good holiday . Read Less
Sail Date September 2016
We chose this cruise because we liked the itinerary..We had only been to 2 of the planned ports of call, & was one of the best itineraries that we have been on. Having been on the Dream back in February, we new what to ... Read More
We chose this cruise because we liked the itinerary..We had only been to 2 of the planned ports of call, & was one of the best itineraries that we have been on. Having been on the Dream back in February, we new what to expect.Thistime we booked a balcony cabin.(see our review later). We were disappointed with the food on this occasion as it did not come up to the standard that we had experienced last time.On two occasions we had to send meals back because of the poor quality. The self service buffets were always very busy & it was very evident that "recycling " of leftover food was a priority. Thomson really need to address this. The theme restaurant Kor el ay however was excellent & worth the supplement. The entertainment team were absolutely brilliant & the presentation was of west end standard. All the staff were friendly & efficient. We went on one excursion to Venice which was a total rip off. We paid £49 each when we could have done the same thing for £15 each.The tender collected us from the ship & dropped us off 20 mins walk from St Marks square with a guide that although very pleasant took no time to ensure that we could hear what she was saying & seemed to want to get it over with a s a p.The "excursion" included a gondola ride for approx 20 mins but took us round the back canals which were of very little interest.The return tender dropped us 20 mins from the ship & several of the less mobile passengers struggled to walk in the heat. We were "all inclusive " which only included the bare minimum of drinks.Over two thirds of drinks on the menu were at a supplement.Even a large can of John Smiths bitter (rubbish beer) cost an extra £2.If you buy the "cheap" package on board it will cost you an eye watering £230 & the premium package £300 p p.We like a drink but no way could we consume that much alcohol. Overall we did enjoy the cruise but we will be a lot wiser next time if there. Is one Read Less
Sail Date September 2016
chose this cruise to celebrate our golden wedding.overall we were dissappointed with the whole experience.it seemed to us,all thomson were interested in was extracting as much money out of the passengers as possible.the ship is thirty ... Read More
chose this cruise to celebrate our golden wedding.overall we were dissappointed with the whole experience.it seemed to us,all thomson were interested in was extracting as much money out of the passengers as possible.the ship is thirty years old and showing it;s age.the plumbing was a problem with toilets and showers on some decks blocking up and overflowing,causing foul smells along the cabin corridors.one of the main lifts to all decks was out of order for wholel two weeks causing long waits for the other lifts.the fabric covered chairs in the lido self service dining room were a disgrace,filthy and badly stained.the lido eating arrangement is very badly laid out,causing queues,and as a result your food was cold by the time you got back to your table.the quality and choice of the food was very good,but again in the main restaurant,was let down,by very slow waiter service with evening meals taking as long as two hours to complete.to eat at the other two gourmet restaurants you had extra to pay for a more varied menu,but after comparing the menus we decided it wasn;t worth the extra cost,and gave them a miss.the all inclusive drinks package was not explained clearly and the staff were forever pestering you to upgrade your drinks package,at your extra cost.every time you ordered drinks you had to show your boarding card to the waiters or bar staff again wasting your time and theirs.we prebooked a special celebratory breakfast served in our cabin for our anniversary,and i had to remind reception three times about the date and time,as i observed the reception staff were uninformed of our booking.the promised breakfast turned up fourty minutes late and we are still waiting for the anniversary cake.we also prebooked four shore excursions,but whilst onboard two were cancelled at very short notice with no reason given.after numerous phone calls and e mailing we are still waiting a refund for one of the said excursions.the entertainment was very good in all of the venues,but the comperes tended to waffle on too much.the reserving of sunbeds rule was ignored and unenforced,with towels and belongings left on beds for hours unattended.having cruised with royal caribbean we can only make comparisons and in our opinion thomson need a lot of improvement in all aspects of cruise management,we would be also very reluctant to cruise with thomson again. Read Less
Sail Date September 2016
This was our third cruise on the Dream and overall probably the best we have had on the ship so far and the two weeks were chosen due to the itineraries. It was two years ago since our last trip on the ship and noticed improvements, one ... Read More
This was our third cruise on the Dream and overall probably the best we have had on the ship so far and the two weeks were chosen due to the itineraries. It was two years ago since our last trip on the ship and noticed improvements, one being the provision of more sun beds on what was formerly the sports deck area and also the renaming and refurbishment of some of the bars Check in at Corfu was quick, smooth and there was no hassle and we had our suitcases delivered to our cabin very quickly. Likewise disembarkation was not a problem and both were efficient and problem free. The evening entertainment in the Show Lounge was first class and they should be complimented on the shows they provide and we also enjoyed the British comedian each week. We never ate in the Lido and always used Sirens restaurants on deck 10 for breakfast and lunch and Orions restaurant on deck 4 for dinner, which is waiter service. Despite reading some of other negative reviews about the food on this ship, I could not find fault with either the quality or service, so maybe these people are just used to Michelin star facilities and for my mind you are paying what you actually get from a more budget style ship. During our two weeks cruise we used all three of the "paying" restaurants, ie Mistrals, Kora La and the Hot Stone and each one obviously was different but excellent in their respective fields and definitely worth the additional charge. I cannot comment on the shore excursions as we always visited each port under our own steam and on most occasions from where the ship docked, all ports are of walkable distance, albeit local transport is usually available. For us definitely the crew of this ship are the main asset. Our cabin steward was Hendar and likewise his colleague Juniarthur from two years ago who we were so pleased to see again, these people work so hard and are happy to go the extra mile to make sure your time aboard is a pleasure. Maribel who works in Tides bar was very efficient and it is great when someone remembers what drinks you want etc. Some of the Head Waiters we had the pleasure of dealing with Svilen, Kevin, Randy and Lazar (aka Clark Kent lol), there was continued good banter and craic and in their busy schedule how nice to spent time with guests and therefore much appreciated. Finally I must mention Milivoj Simunec the Restaurant Manager, who very much has his eye on the ball and is keen to remedy any situation where guests are dissatisfied and rectify if possible ensuring customer satisfaction. Please be assured to these last five named, I am still under the disguise of a Thomson mystery shopper or spy! We would have no problem returning to the Thomson Dream for another cruise Read Less
Sail Date September 2016
This was our first cruise as my wife and daughter have 'motion sickness'. No need to worry!! The ship is very stable and we all had a super trip. Check in was simple and effective with luggage being delivered to our cabin ... Read More
This was our first cruise as my wife and daughter have 'motion sickness'. No need to worry!! The ship is very stable and we all had a super trip. Check in was simple and effective with luggage being delivered to our cabin Staff and crew are so very helpful with special mention for Jerome who looked after us and our cabin, nothing was too much trouble. The restaurants and bars are first class with the food selection and presentation bring first class throughout the day AND well into the evening. Evening meal in the restaurant was 4 course, great service and excellent food. The captain;s presentation to the 'guests' was super, I felt that I knew Captain Richard from day one although I never actually met him, He gave lots of useful information which everyone could understand. The ports to which we called were all of great interest with Venice being the pick with a trip on the gondola !! Security on the trip was great with courteous yet efficient service. One negative was the pool area. Small pool and very busy but understandable with many children wanting to take a dip! Well done Thomson, well done Dream!! Read Less
Sail Date August 2016
The poor reviews that I read were totally unfounded. Boarding was professional and not too time consuming. Orion restaurant had great service and excellent food at any of the three meals served daily. Tides bar for an evening drink had two ... Read More
The poor reviews that I read were totally unfounded. Boarding was professional and not too time consuming. Orion restaurant had great service and excellent food at any of the three meals served daily. Tides bar for an evening drink had two of the best bar staff, Carlos and Daniel, both funny, witty and professional. Entertainment throughout the ship was good. The all inclusive drinks package is well worth the money. The cabin was faultless and special mention must go to Jerome for his friendship, hard work and towel sculptures. The shore excursions are a bit expensive but well organised. However in most ports there are open top buses for hop on hop off stations and audio head phones to inform you of the major sites for a fraction of the cost. Athens and Santorini excursions are a must but on the downside there was not enough time in Kalamata and Heraklion a disappointment hot and overcrowded. This is my second cruise on the Dream and I found it very well run and professional. I am a seasoned traveller and have no complaints regarding the ship or crew. The treatment at Corfu airport by the Thomson reps making customers stand in the blazing heat and issue wrong information as well as being an airport that would have been ok 30 years ago catering for the minority took the edge off an otherwise excellent holiday. Read Less
Sail Date August 2016

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