6 Helpful Votes
Sail Date: October 2018
This was our first time cruising and we wanted a smaller or mid sized ship with a balcony. Discovery 2 fits that bill. My wife and I, both in our 60s, would thoroughly recommend this cruise. Cabin 7006 with balcony was excellent in every ... Read More
This was our first time cruising and we wanted a smaller or mid sized ship with a balcony. Discovery 2 fits that bill. My wife and I, both in our 60s, would thoroughly recommend this cruise. Cabin 7006 with balcony was excellent in every way. In particular it had plenty of power points. One USA, one European and three USBs, one under each wall light.. We ate largely in 47 degrees the main dining room and found both the service and food to be very good. We ate early, rarely after 7:15, when there were no queues, but did notice queues, sometimes long, after 8:00. Upstairs in 47 Degrees Italian was also very good and free. One night we ate in the Steakhouse at £30pp extra. Well worth it, superb food and service. We did note that early booking on day 1 of the cruise is vital as after Monday this restaurant was booked solid and operating a waiting list. We found that there were plenty of lifts and we never waited long at all. There were a fair number of disabled passengers with small buggies but they caused no problem and it would seem that this is a good ship and cruise for disabled people. We took an organised trip at every stop and enjoyed them all, although we felt two of them to be poorly organised by Marella. The guides, without exception, were very good. Dress code throughout is smart casual. Something women find easy and men in my experience find difficult to understand! Same comment also applies back home at my golf club. Dress to impress night, I wore a three piece suit. About 5% wore tuxedo - well done! 20% Jacket and tie, 75% jacket or no jacket and no tie. Some even wore jeans. Didn't bother us, perhaps it's a plus that on this ship you wear what you want, within reason. We would definitely cruise with Marella again and would choose a balcony cabin. We spoke with others and saw the interiors of outside and inside cabins and those who chose them loved them. Staff were universally excellent. We spoke to people from South America, West Indies, Philippines, etc and they were a joy to speak to and to have them serve us. We watched 4 shows in the large theatre where they bring waiter served drinks to your seat. We found the shows to be well put together and the performers did a good job. The theatre was packed for 2 shows a night. Embarkation (we were one hour late from Gatwick) and disembarkation were no problems. You do have to be out of your cabin by 8am on the final day and have packed suitcases in your hallway the previous night. Read Less
4 Helpful Votes
Sail Date: October 2018
Why this Cruise? - Timing - We organised this trip to coincide with half term as one of our party is still of school age. The dates were correct for us and the relatively short haul flight to join the ship in Corfu made it viable. The ... Read More
Why this Cruise? - Timing - We organised this trip to coincide with half term as one of our party is still of school age. The dates were correct for us and the relatively short haul flight to join the ship in Corfu made it viable. The Ship - I am not complete convert to cruising, having only taken three cruises previously over a 30 year period. In that time the World of cruising has changed considerably. I did have concerns when reading reviews about this ship (Discovery 2) with some reports suggesting it was poorly maintained. Those reporting such things could not be more wrong. The ship was in immaculate condition with teams working to ensure it remained so. For those that chose to look closely there were signs that Discovery 2, whilst new to TUI did have a 22 year previous history with Royal Caribbean, but you would need to be picky. The Cabin - We considered the cost of the upgrade to an Executive Suite reasonable. The suite was large enough for two twin beds, a sofa and two arm chairs and was well presented. The balcony was large enough to accommodate one lounger, two chairs and a table. The bath and shower were comfortable and well kept. Room Service - Room Service has a limited menu, but is fairly priced. Wines are a little expensive, but the mini bar is pretty empty, and there seems little objection to you filling it with your own wine bought at each port. Dining - Dining was relaxed, with no fixed meal times and a fairly forgiving dress code. Restaurant 47 (degrees) is the nearest you get for formal dining, with a menu that changes daily. The food is well presented, and whilst the menu is not vast there is something to suit most tastes. The key alternative is the buffet which is comprehensive but a little bit samey. There a few speciality restaurants that do not come as part of the all inclusive package. We only tried one and found it a very pleasant experience. Entertainment - Some reports on this ship can be quite critical of the Entertainment on this ship, the term 'Butlin's on the sea' being a common expression. Whilst my experience of cruising is limited I suspect all ships can be accused of this to some extent. On this cruise a number of artists featured that in my opinion were extremely talented. If something does not appeal to you, the ship is big enough to offer plenty of alternatives. The ship has two pools. The outdoor pool tends to be a bit of a free for all and can get crowded, whilst the indoor pool is very quiet and filled with people who probably would prefer to be sailing under a Cunard flag. All Inclusive and Fellow Passengers - Whilst it was autumn half term in some of the UK, there were very few families (at least with children of school age). The majority of passengers would be over 40, with the highest percentage being 50 plus or retired. TUI is the dominant package tour operator in the UK, and has successfully expanded its market to include the packaged cruise. The cruise is now an alternative option to the four-star all-inclusive hotel, only this hotel tends to move about. Needless to say the vast majority are hard working people looking to enjoy a hassle-free holiday, but there will always be the odd one that sees all-inclusive as an challenge to drink the bar dry, and the odd complainer, who I am sure makes the ship's reception staff worth every penny they are paid. Be aware of the term all-inclusive. Whilst fruit juices is free, carbonated drinks such as Coke are not ,which somewhat negates the term all-inclusive in my opinion. You can upgrade for £50 a week to a higher drinks package, but this turns out to be £100 a Cabin as both parties in a Cabin have to take it. This is unfair if, as we were, one of our party is to young to drink. Unless you have real appetite for cocktails the upgrade seems rather poor value for money. Internet - not fit for purpose. Needs upgrading. Read Less
Sail Date: October 2018
Our problems with Marella Cruises started just after booking: we didn't realise that when we booked through the cruise hotline we were automatically diverted to a store location (which was nowhere near us). Not only were the staff at ... Read More
Our problems with Marella Cruises started just after booking: we didn't realise that when we booked through the cruise hotline we were automatically diverted to a store location (which was nowhere near us). Not only were the staff at Stockport ill-trained, but their computer system didn't even link up with the Cruise dept. I later had to give up adding an additional week hotel reservation because they could not provide live pricing and by the time they got back to me with details, the property had sold out - this happened 3 times over! I also believe the agent knowingly misinformed me about cruise details in order to secure a sale. We booked a week cruise for 7 people over 3 rooms. Even 10 months advance booking could not secure us a family room nor adjoining rooms, meaning our 10-year anniversary cruise had to be spent in separate rooms in order to chaperone the children. We decided to take our children on our anniversary cruise because the cruise was advertised as having Kids' Club from 9am until 2am each day, so we assumed we could have a couple 'date nights'. Once aboard we learned that the nearly fully booked ship considered the October school half-term break a low season, thus cancelling the vast majority of kids club. They offered 3 awkward 2-hour sessions instead of the original promise. As for other onboard offerings for children, there was a video game room which was unsuitable for our children (mainly too young to 'get it'), a 9-hole mini golf, a climbing wall (open 2hrs per day) and 2 swimming pools. Unfortunately we were not informed the the pools were re-filled with sea water each day, including the indoor one, making them far to cold for anyone to actually swim in. They were not heated in the meantime. Is this common practice on cruises? Within 3 days, our children were bored with the pathetic offerings onboard, and not able to spend entire days out at port. We found the ship clean and the food great. The ports were amazing, and obviously these can not be faulted. That said, Marella advertises Corfu as one of the ports on the itinerary, which is false advertising as they only flew us in at 10:30pm on embarkation day, and out at 10:30am on disembarkation day. Ridiculous. I might recommend this cruise to adults travelling unaccompanied by children, but it is certainly NOT fit as advertised, as Marella's flagship 'family' option. Very disappointed. Read Less
6 Helpful Votes
Sail Date: October 2018
We were quite worried after reading previous reviews , however it turned out to be a very good cruise. Firstly the cons ( not many ) . As so many other reviews have highlighted they need more bar/wait staff in atrium/live room bars between ... Read More
We were quite worried after reading previous reviews , however it turned out to be a very good cruise. Firstly the cons ( not many ) . As so many other reviews have highlighted they need more bar/wait staff in atrium/live room bars between 6-11pm this was the only negative review of service . ( PLEASE LISTEN MARELLA !!!! would have been 5 stars but for this !!!). Also the only other fault was that we felt some of the meat products ie burgers, cooked meats needed to be of a higher standard ( Think microwave burgers ! ). The pros , great flight and super transfer , embarcation all very well organised . The most friendly welcome ever ( previous ncl + celebrity cruise nowhere near as good in this respect). Virtually all the crew including officers very friendly ( one exception a surly barman in atrium bar ).Cabin cleaned very well by paul and charlie , lots of space and a comfortable bed.Food was generally very good and never waited long to be seated. Always managed to find a seat in islands. Something for everyone regards entertainment re dancing , bingo ,quizes , etc ( your never going to please everyone all the time as the ships passengers are a cross section of British society ).Fantastic itinery and some fairly priced excursions ( adriatic ). We thought this would be a one off cruise with marella but will now definatly book again. Go with a smile on your face and enjoy. Read Less
3 Helpful Votes
Sail Date: September 2018
We chose the Adriatic cruise leaving from Corfu because of the itinerary. The staff in every department were really great & worked their socks off. The food was good, if a little repetitive. The Asian restaurant Kora La was absolutely ... Read More
We chose the Adriatic cruise leaving from Corfu because of the itinerary. The staff in every department were really great & worked their socks off. The food was good, if a little repetitive. The Asian restaurant Kora La was absolutely fantastic - far & away the best food on the ship, & the service was great too. The entertainment was great - Benjamin Gillan & Paul Greenwood were really good. We enjoyed the bands as well. One point is that the Live Room was perhaps a bit small for the bands? Change it to a pub type bar, keep the acoustics in there, put the bands in the Venue. Cabin was small but fine, if a bit tired, bit the hair dryers were awful. They had hardly any power. Eva, our cabin steward, found me another which was more powerful but had the button you had to keep pressed down & it kept falling out of the socket. Bring your own, people! Bathroom was very well designed but would have been nicer with a solid surround in the shower. All in all a good trip without beg excitement. Read Less
3 Helpful Votes
Sail Date: August 2018
Hi all , myself and my family decided after a lot of mixed feelings to book a cruise and as this was our first we decided to do 1 week cruising and 3 days in a hotel . Let me start by saying that myself and my family were all very ... Read More
Hi all , myself and my family decided after a lot of mixed feelings to book a cruise and as this was our first we decided to do 1 week cruising and 3 days in a hotel . Let me start by saying that myself and my family were all very excited about setting sail for the first time as TUI have a good name in value for money cruises. As it was our first cruise we went with our friends who have been on 3 other Tui cruises and highly recommended them . This is how me and my family rated the Tui Discovery 2. customer service - very poor many staff had the wrong attitude towards paying customers , I had to bite my tongue on more then one occasion, the amount of time spent standing at the bar waiting to get served was incredible, they need more staff. The only staff that were friendly and made me smile were cabin cleaners . Thanks Lino. Food - the island self service restu rant is very poor , the gallery restaurants were hit and miss and not a great choice, glass house wasn't bad but very small portions and only seated a small amount of people , the snack shack food was OK for fast food, not something you would have day in day out . The other restaurants that you pay extra for were all booked up within the first two hours of being on the ship, so we couldn't get in at all. Shops - don't open until 18:30 and are completely rubbish unless you want tobacco or designer items . Pool - this was more like a kitchen sink . Sunbeds - Tui says you can't hold a sunbed for more then an hour if your not present , that's rubbish as people pegged towels to beds and we're gone all day . Very crampt deck area . Glass house pool - nice but couldn't understand why children had to leave the indoor pool by a certain time , it's hot outside and the kids wanted to play in the pool. And here is my biggest gripe with this disappointing ship, Entertainment - without a shadow of a doubt the worse entertainment I have ever experienced on a holiday , either live music ,live music ,live music, dance lessons, or bingo , I expected so much more from a company like TUI. Cruise - never again with Tui. Read Less
1 Helpful Vote
Sail Date: August 2018
I got on the discovery 2 at Corfu and got of there as well. I was on the ship for a week and the destinations are lovely Santorini and Rhodes have to be my favourite. The cruise is really good the activity's for kids are a ... Read More
I got on the discovery 2 at Corfu and got of there as well. I was on the ship for a week and the destinations are lovely Santorini and Rhodes have to be my favourite. The cruise is really good the activity's for kids are a climbing wall a mini golf 9 holes 2 swimming pools one inside and one outside also there is a games room called hideout for the children to chill out and play on the Xbox and the football table. The entertainment is fantastic with 4 different venues to choose from and they have a casino. the bars were clean and sold a verity of alcohols from shots to beer to cocktails. the crew are so friendly saying hello and always ready to help really good custom. The sail away party was absolutely fantastic with live performances from DJ Tomas and a band that I cant remember there name and a flag parade to see were parts of the crew come from. definitely arrange with TUI they are stars amazing job Read Less
5 Helpful Votes
Sail Date: August 2018
Slow service lots of drinks not available. Held captive on departure because they had a mix up with our credit card. Offensive and aggressive staff on departure and it was their mix up no fault of ours. Cruises many times with royal ... Read More
Slow service lots of drinks not available. Held captive on departure because they had a mix up with our credit card. Offensive and aggressive staff on departure and it was their mix up no fault of ours. Cruises many times with royal Caribbean the discovery 2 and tui or whatever they call themselves now are a very poor comparison. Will not be cruising with them again. Oh and two of us had dodgy stomached for two days. On a brighter note the food at surf and turf was excellent. Islands self service was a little aged as was the rest of the ship but again this is in comparison to the vastly superior royal Caribbean cruise liners. Staff generally were friendly just the major issue on exit when we nearly missed the transfer, not an ideal way to end the holiday. In summary dated , didn’t feel to clean and don’t expect them to have all the drinks you have already paid for on all inclusive. Only decent food is extra charge some of the meat in islands was unrecognisable, we just called it generic meat. Read Less
1 Helpful Vote
Sail Date: August 2018
We travelled as a family with two children under 14 , on back to back cruises , the Adriatic Explorer and Iconic Islands. The itinery was brilliant including Venice and Santorini which we really wanted , hence choosing TUI on this ... Read More
We travelled as a family with two children under 14 , on back to back cruises , the Adriatic Explorer and Iconic Islands. The itinery was brilliant including Venice and Santorini which we really wanted , hence choosing TUI on this occasion, having travelled with Royal Caribbean twice and Princess Cruises once before. * SHIP * The Discovery 2 is a great addition to the TUI fleet , and although refurbished is more than enough in quality for any average Brit traveller (as we are) who will not be disappointed. A good looking vessel. * DINING / FOOD * We used the Islands Buffet restaurant , and occasionally the Snack Shack. The food was good quality and varied. * CABIN * We had an outside cabin on level 2. The window was quite large , giving us all a great view of the scenery as we cruised along , well worth the small extra charge from an inside cabin. It was located near the rear of the ship , in a quiet position. We all slept very well indeed. There was enough space for a family , the beds for the kids dropped from the side walls. It was very clean and functional , although some of the furniture was aged with scratched draws. One kept falling off it's runner which was a bit annoying when accerssing things. The safe was spot on (although old), free of charge , accessed using a major credit card for the strip only. Not seen this type before , as I am used to tapping numbers in , but once I got used to it it was fine. I had no problems leaving valuables in there. * ENTERTAINMENT * One word , fantastic ! We went to all the shows in the Broadway Theatre. They were high quality and varied. It was clear a lot of effort had gone in to each performance. We also enjoyed other areas including The Venue , featuring an X factor finalist Andy. This was an unexpected level of quality. What a great singer - shame he didn't win ! The dance couple were amazing. The dance to the 'Bond Theme' left us all speechless. A big thank you to the entertainment team for making our cruise so enjoyable. * SERVICE * The cabin staff and bar staff/waiters were all super polite. Special thanks go to Janette, Alistair, Reymond, Mladen, Jorge and Malcolm - great people ! We had one complaint against a pool attendant who was not polite but unfriendly and confrontational in our opinion. Had this not occurred we would have given the cruise a 5 star rating. The complaint was handled eventually after several attempts thanks to the general manager Malcolm Chapple. TUI need to improve their complaint handling process to prevent unnecessary escalation to this level , and we have given this feedback to them in the hope other cruisers will not be impacted like we were after only a few hours into a 14 day cruise - this spoilt the 'holiday feel' somewhat for a few days. * DRINKS * The all inclusive drinks package is more than enough. Good draught beers/ciders to include John Smiths , Fosters , Strongbow , and bottled to include Becks , Guiness , Corona , Peroni (nice touch TUI) , many cocktails/shorts ,cola ,orange juice and much more. No need to buy the premium package at all in our opinion. * EXCURSIONS * Very very expensive. Recommend 'do it yourself' , haggle with taxi drivers etc as we did. S U M M A R Y A good quality cruise which was very enjoyable , and so nearly a 5 star rating ! Read Less
Sail Date: August 2018
We went as part of a large family group (6 of us in total), two parents and then two couples in our twenties. My parents mostly go with P&O (10th cruise) however they were really pleasantly surprised. Overall we had a great ... Read More
We went as part of a large family group (6 of us in total), two parents and then two couples in our twenties. My parents mostly go with P&O (10th cruise) however they were really pleasantly surprised. Overall we had a great time. Really good food, bar service was sometimes slow when they were very busy but never more than 5 mins wait. I will say that the Buffet restaurant (Islands), whilst the quality of the food is very good, the place is terribly dated, busy, confusing layout. Awful. We only ate there once, and much preferred the MDR and other restaurants. We tried all the 'pay extra' restaurants (Kora La twice) and have to say they were all really great quality with exceptional service by genuinely nice staff members. The only real negative area was Destination Services. On the first day we went to the excusion presentation in the show lounge and ended up walking out as it was so poor. A guy from Liverpool was 'presenting' - actually just reading from a script. There was no interest, passion, and if I never hear the phrase 'its a realllyyyy lovelyyyyy trip' it'll be too soon. We went on four excursions (already booked before leaving the UK), one of which was terrible, but all were very badly planned - where are your staff to check people onto buses? They were also very rude, not to me personally, but I witnessed on two occasions them being really rude to other passengers. If it was me I'd replace the lot. Gym could do with a refurb, but nice Sauna and Steam room area to use. Overall a great holiday was had by all of us. Read Less

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