11 Helpful Votes
Sail Date: January 2016
After being informed that this ship was dry docked for 14 days prior to our departure, I am a bit confused as to what they were doing!? Aside from being stuck floating in Cuban waters for two days because of engine failure, missing 2 of ... Read More
After being informed that this ship was dry docked for 14 days prior to our departure, I am a bit confused as to what they were doing!? Aside from being stuck floating in Cuban waters for two days because of engine failure, missing 2 of our ports and receiving little information for what was happening, the entire experience was a disaster. Had it not been for the amazing people we met on the ship and a constant flow of drinks because there was nothing else to do, this would have been a horrible trip. For the first 2 days the only pool that was open was the largest middle pool, with no working jacuzzis and hours of silence between a band and DJ that was a staff member working from a computer. As for embarkment, while watching the other ships leave port with music and dancing the Coral Princess simply sat there with low energy staff standing around to hours of silence. The promoted Big screen TV for "Movie under Stars" did start working correctly until the middle to end of the trip. Trash blowing all over the place, ceilings tour apartment and minimal entertainment throughout the day. I can get past the entertainment set up however, non working toilets, lack of sleep from no A/C and missing our excursions was a major disappointment. The biggest insult of all was the lack of understanding that many of us used our vacation time, may have been on special occasion trips and used funds that may not be available again for a while and expect that we would use a small discount to spend more money on another cruise with them. Extremely disappointment and concerned that this is how Princess as a corporation responds to inconsistencies with their product. Read Less
Coral Princess Ratings
Category Editor Member
Cabins 4.0 4.4
Dining 4.0 4.0
Entertainment 4.0 3.9
Public Rooms 4.0 4.5
Fitness Recreation 4.0 4.1
Family 5.0 4.1
Shore Excursion 3.0 4.0
Enrichment 4.0 3.9
Service 4.0 4.5
Value For Money 4.0 4.0
Rates 4.0 4.2

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