Sail Date: February 2019
We wanted a winter cruise to warmer climes and a chance to transit the Panama Canal. Pros: -Our Coral Princess cabin was very quiet and comfortable, entirely adequate. The Promenade Deck was a delight, great place to walk, nice ... Read More
We wanted a winter cruise to warmer climes and a chance to transit the Panama Canal. Pros: -Our Coral Princess cabin was very quiet and comfortable, entirely adequate. The Promenade Deck was a delight, great place to walk, nice deck chairs to relax in, great viewing of the Panama Canal. -Dinners in the main dining room were outstanding. Had seafood virtually every meal, the staff was fantastic. -The Theatre entertainment was also outstanding. Great shows, highly professional, not to be missed. Cons: -Abusive prices for wines purchased on board in the main dining rooms. Outrageous! -Stern Serenity Area: $20/half day!!! Seriously?! -Lido Deck Hamburgers & Pizza - awful, don't bother. Worst we have ever had. -Breakfast sausage - greasy! -Food selections in the Horizons Cafe quite limited except for salads. -Far too few port stops on this cruise, far too many days at sea for length of cruise. One port stop (Nicaragua) was cancelled due to rough weather. -No self serve of beverages except water, tea, coffee. Even lemonade is by special request! -Internet service is hardly worth paying for, marginal at best. -On-board smart phone messaging between passengers about like Windows 95. Terrible, no sound alerts, often had to be re-loaded, re-booted, exasperating! -Main doors to Promenade deck, Lido Deck, Sun Deck, Horizons Cafe are very heavy wooden things that require a huge effort for most people. Great place to transfer germs, they feel sticky and will knock you down if you are not prepared. The should be automatic! -Overall the ship had a very "Stodgy" feel and atmosphere. Read Less
5 Helpful Votes
Sail Date: June 2016
Alaska was the draw, it is a great destination. Did the land portion after the cruise and enjoyed it as well. Princess is changing and not for the better. This is our third Princess cruise and next time I think we will try another company. ... Read More
Alaska was the draw, it is a great destination. Did the land portion after the cruise and enjoyed it as well. Princess is changing and not for the better. This is our third Princess cruise and next time I think we will try another company. No more midnight buffet, chocolate buffet, baked Alaska parade, lines and waiting for the any time dining, personalized service on the decline too. It's just not special anymore even though we love cruising. Enjoyed the shore and land based excursions and some of the educational talks. Husky Homestead with Jeff King of Iditarod fame was great. 32 puppies to hold and enjoy, plus a superior talk from Jeff. Alaska is worth the trip and Princess does make the land portion run smoothly. Embarkation, on and off at the port locations and disembarkation went very smoothly. Delays and lines were minimal even though the ship was full. Read Less
2 Helpful Votes
Sail Date: November 2015
While I agree that the Coral Princess had the best production show cast I have seen on a cruise ship I was quite disappointed with the Coral Princess. I wonder if it had something to do with the Captain leaving the ship before the end of ... Read More
While I agree that the Coral Princess had the best production show cast I have seen on a cruise ship I was quite disappointed with the Coral Princess. I wonder if it had something to do with the Captain leaving the ship before the end of the cruise. What is it that caused my disappointment? Let's start with the water in the bathroom. All too often you either had cool water or hot water but rarely both. It certainly was not only our cabin. This complaint was a recurring theme in conversations with other passengers. One lady I spoke with had nothing but steaming hot water for 3 straight days in her room. She had to shower in another location because the water was too hot for a shower. As long as I am on the subject of water there was hardly a hallway that did not have evidence of a leak. Carpets were wet everywhere. Fans were blowing up and down hallways trying to dry out the carpets. In addition to the hallways passengers were experiencing leaks in thier rooms. Bottom line was that the plumbing had exceeded its life expectancy and was just being patched awaiting drydock in January, 2016. Then there was the dining room. In days gone by, there was the Maitre 'D; Head Waiters over sections of the dining room; Table Waiters having a section of tables; and, two Assistant Waiters assigned to each section under the Table Waiters. A while ago Princess, in an effort to cut costs, reduced the Assistant Waiters to one per section. I also think they added at least one table to each section thereby further reducing the staff in each dining room. In our section the only Assistant Waiter left the ship after two days and was never really replaced. Someone on occasion came to help our Table Waiter but those times were few. The result of the staffing problem was inordinate delays at dinner. The Waiter failed to get the dinner order of one person at our table on one night. On another night he forgot to get the items that were ordered for one person at our table. Why didn't we say something to the Head Waiter you might ask. I did early on in the cruise and the Head Waiter did absolutely nothing! In case those of you on this cruise of the Coral Princess didn't notice, there was no butter on the table. Apparently in another short-sighted Princess cost cutting move, the butter dishes are no longer allowed to remain on the table. The Head Waiter (yes, the Head Waiter who is already over tasked with the reduction in personnel) is required to personally place a pat of butter on each bread dish and then take away the butter dish. At our table this required the repeated request for butter and the resultant back and forth waste of motion and time of the Head Waiter. Turning to debarkation. eZCheck was offered and we signed up for it. I fully understand that acceptance by the company that runs eZCheck is discretionary with them. However, communication with the passenger is the responsibility of ship's personnel. I was told that if I did not receiving debarkation information by 9:00 pm the night before debarkation I was to contact Passenger Services. I did as I was told and so did a hundred or more passengers. The best that I could tell was that no one received eZCheck and the problem was exacerbated by the fact that we were not notified by Princess personnel. We did not have luggage tags or any information concerning debarkation. This resulted in all of "us" either converging on Passenger Services at approximately the same time or calling Passenger Services. The three (yes only three) people at the passenger Service counter were totally overwhelmed. They did the best they could but there was no superior officer present to assist, direct, or call out more staff. The aggravation was palpable. Phones rang continually and went unanswered because the meager staff present was attempting to assist those who waited in line for an hour or more. It was a very unpleasant way to ean a cruise. Did I hate the cruise? Absolutely not! After 40 overall cruises and 26 on Princess, I was very disappointed in what I see as a diminishment of the excellence service and the overall diminution of what was a really, really good product. Read Less
2 Helpful Votes
Sail Date: October 2015
The Good: The food and the entertainment were all excellent. A nice variety of meals and every venue we dined at was equally good. Even the buffet was excellent. The entertainment was varied and top-notch, including two comedians and ... Read More
The Good: The food and the entertainment were all excellent. A nice variety of meals and every venue we dined at was equally good. Even the buffet was excellent. The entertainment was varied and top-notch, including two comedians and two different singers (these were the headliners). The cruise staff also gave two very good performances. The cruise director is to be commended for the good choice of entertainment. The Bad: The embarkation could be handled much better. After standing in line to check in, we had to stand in line again to have our pictures taken for the ship's passenger pass. On other cruises, the ship's pass is given when you check in. Debarkation was okay. The ship definitely needs to be refurbished. We noticed wear in the carpeting in several areas, but the worst thing was leakage in the two hallways, far aft on Emerald Deck. There was "water" leakage from the ceiling in both of these areas. We were told it was the cooling system but it smelled suspiciously like urine. We only took one ship's excursion in Panama (we made private arrangements in other ports) and we disappointed. The excursion was to see both the working and new locks. The tour started out great, spending about 1 hour watching ships traverse the canal (including the Coral Princess). Then we went to visit the new locks. We spent nearly two hours here (at least one hour too long) - I suspect because they wanted to "waste time" until the Coral Princess was docked in Colon. The UGLY: Our waiter (in the Bordeaux Dining Room) attempted to sell us a "complimentary" Princess 50th anniversary glass in a very deceptive way - telling us it was free and then saying it would cost only $5 with a shot of something in it. Very distasteful! The other embarrassing situation occurred when a lounge waiter occurred asked us to take our card game to the card room. This occurred in the Martini Bar, where there were several other tables available and we were not disrupting anything. We felt like school children being scolded in front of other passengers! Read Less
18 Helpful Votes
Sail Date: August 2015
I would like to provide an unbiased review of certain aspects of this company and cruise ship. Alaska is unbelievable in its beauty and I now believe any of the other lines can provide an equal or better experience to the one my family ... Read More
I would like to provide an unbiased review of certain aspects of this company and cruise ship. Alaska is unbelievable in its beauty and I now believe any of the other lines can provide an equal or better experience to the one my family and I experienced. This was our first time on Princess and I had a business acquaintance pushing me for years to take princess. We wanted to have a great experience and splurged for a suite D704 on Caribe deck. The ship is in good order and I believe, very attractive. Certainly a positive. We booked the suite as well as an inside for my son and grandson.we figured they'd hang in our room mostly. The suite was of nice design and well appointed. The balcony was very large, hag wooden furniture and was situated towards the aft, about 10 rooms forward. We have recently decided to spend the up charge in order to receive some of the perks. I just don't want to worry about everything. The cabin turned out to have an ac thud in the ceiling that blew through earplugs or headphones. The floor supervisor was helpful after two days of no sleep. Jimmy the steward didn't have time to worry.i was given a small credit for the two days after asking on the fifth day. I should have fought for more, as it was annoying and we paid plenty. Food on this ship was the most disappointing. Il comparing it my normal life food, other cruises that range in the average price. I personally would not cruise on princess again for this fact.now breakfast at sabbatinis and one other dinner, but that's it. As far as service, my family got the impression that I high percentage of crew were done emotionally, or as they say, nearing their contract end.only one outstanding waitress in Bordeaux/ anytime was great. She was from Macedonia.Tours were well run throughout and the weather was almost perfect. A little rain in Ketchikan and some during glacier national park, that's all' we did take the tour after the cruise and should alert all that it is a 10 hour train ride set up on a "kitchen" table with four chairs, two and two.if there's two of you, you'll make new friends. What I had problems with Is they tend to get uncomfortable and I believe strictly designed so you will spend about $100per family. Recliners that were comfy with room downstairs for dining would have been better for us aging ones. Try to do the deeper tundra tour in Delano. We saw bears, wolves a caribou in the street, Eagles. Phenomenal. Whale watch and glacier was great. Lumberjack for kids. Movies under the stars is a nice feature, and if they clean up there food, maybe again' Read Less
2 Helpful Votes
Sail Date: July 2015
Us We are working on our bucket list and Alaska was on there. We researched over a long period and were torn between this and some of the “elite-class” cruises as we tend to like a higher end experience. We have only been on one ... Read More
Us We are working on our bucket list and Alaska was on there. We researched over a long period and were torn between this and some of the “elite-class” cruises as we tend to like a higher end experience. We have only been on one other cruise before and it was many years ago. We struggled with this for a while and after many reviews thought we would try a Suite on the Princess Coral room D423. The room was very nice and spacious with a lovely balcony. We arranged for our excursions well and in advance ( 6 months) and took the paid in advanced option for tips and full bar option. Since this was a special Birthday cruise I was trying to arrange some special events including having champagne and a dozen roses in the room before we arrived. I had my first sign of trouble trying to set this up as I was told “all the rooms were open when passengers arrive onboard so you will have to call and they will send it up once you get there” Not the surprise I was hoping for. The website is very limited in allowing you to do anything in advance- they want you to call and deal with them direct or via your agent. Nice- but not very internet friendly. I even to try to log on 2 days after the cruise to review my billing and it is not online. Without getting into the minutia of the trip we were a bit amazed that premium travelers for the most part are not what Princess seems to want. Dining When we called to make dinner reservations – for either of the two select restaurants (read more money $25/pp) -you cannot go to the restaurant for this- they make you call- which you had to wait to do until on board- we were told no tables were available till after 8:30pm for the next several nights. When I mentioned we were in a suite- which I was calling from- magically 7PM opened up on any night. The strange thing was when we dined there- there was plenty of room every night. It appears that even if you were willing to pay a premium, Princess wanted you to go to the main dining hall. We tried the main dining twice and both times felt the food was subpar. Not a good feeling. To their credit, the Maitre d’s at both specialty restaurants were very cordial and attentive. But unfortunately for the entire 7 days the menu did not change. The best meal by far on the ship was the balcony dinner- an additional $100.00. The food was wonderful and service was very good. So we knew that they could make excellent food it just did not show up on except if you were willing to pay a premium for it. Staff and facilities The international staff was for the most part very good. Particular kudos to the staff at the Crooner’s bar- without them we would have not had as much fun. The staff at the spa was ok at best. It is located in the aft of the ship- right next to the children’s play ground. Not a quiet place. Also the way it is set up, people were constantly walking through on the way to elevators making the entire area not a quiet retreat. We had three couples massages the last one with hot stones. The attendants drop the stones at least 4 times on to the tile floor. Needless to say this was not a peaceful massage. Excursions When we got to Juneau at our pick up location for our excursion the XO came over and said it was canceled. When I asked what else was available he offered the lowest cost excursion on the list as the only alternative. When I mentioned what was canceled was the most expensive excursion listed then asked if he had anything comparable he said no- sorry. Fortunately the excursion company was there and they made some special arrangements for us and the 8 other passengers that had been booked. So bravo for Temsco thumbs down for Princess. The trip summary We were please to see all the wonderful sights and the views from the ship were wonderful. The Captain was able to pull us up very close to the calving glaciers and it was spectacular! Would I travel Princess again-maybe- certainly I would not purchase the most expensive cabin on board and certainly I would lower my expectations of a cruise and would certainly remove any idea of it being a premium cruise. It is a shame that with a little bit of extra effort it could have been different. Read Less
Sail Date: June 2015
My husband and I took a 15 day escorted cruise tour. The land portion was stellar but basically unescorted. Our quite seemed to disappear one we got our room keys. Our disappointed was reflected in his minimum tip. We boarded the ... Read More
My husband and I took a 15 day escorted cruise tour. The land portion was stellar but basically unescorted. Our quite seemed to disappear one we got our room keys. Our disappointed was reflected in his minimum tip. We boarded the Coral Princess in Whittier on June 3, 2015. We left Rainy Whittier into a gale. The first night and sea day were a little rough. This ship goes in for refurbishment in early 2016, but should have gone a few years ago. While spotlessly clean, its age was showing. We had a mini suite on D deck mid-ship and felt little motion in our cabin. The extra room was handy. I've cruised Princess before and the entertainment, food, and some staff didn't meet my expectations. The food was boring and always seemed covered in sauce. Our waiter didn't seem to understand the concept of on the side I planned and arranged all of the shore excursi and they went off without a hitch. I heard horror stories of Princess canceling tours at the last minute or people paying large sums of money for a trip that wasn't as advertised. If you are interested in dog sledding on a glacier do it from Skagway if possible. Juneau and Ketchikan have more than 300 days of rain annually. Read Less
Sail Date: May 2015
This was our 4th cruise, 3rd on Princess. We have been on the Golden Princes to Alaska, Island Princess through the Panama and up to Vancouver as well as a Miami to Vancouver on the Celebrity Century. We were on board to celebrate our ... Read More
This was our 4th cruise, 3rd on Princess. We have been on the Golden Princes to Alaska, Island Princess through the Panama and up to Vancouver as well as a Miami to Vancouver on the Celebrity Century. We were on board to celebrate our 30th Wedding Anniversary, we had no expectations other than a new experience on land. From the first day we felt a different vibe on board ship that we had never experienced. It is one of those things you know is missing but can't put your finger on. The one thing we had looked forward to was the sail up the inside passage, the ship spent just about two hours in the Vancouver area doing a compass check, taking us through the passage sometime after 1 a.m. Our room Steward was a happy, bubbly person, our dining room staff was excellent after the first night--there had been something going on between our table steward and another steward, after th it was ok. Everywhere else we went though, it was difficult to get a smile out of the other staff. We raatrely saw any of the officers wandering through the ship making contact with passengers as we have on previous cruises. It seemed that there was some underlying issue. The food was not up to the standards that we have previously experienced on a Princess cruise. The entertainment was not as good as we have enjoyed in the past, we only went to two productions in the theater and opted for other venues. Land Excursions - we walked around Ketchikan and took the free bus. Juneau we took a Photo Safari to Mendenhall Glacier, then whale watching, sadly we did not get a spectacular show of whales breeching but we saw many backs and tails and considered ourselves very lucky. Skagway we went on the Yellow Bus tour, it was so much fun, the drivers were very entertaining and informative, then we went to the Soapy Smith 1898 show, which was fun as well. The Glaciers were SPECTACULAR!!! We spent much of the time on our deck and the captain swung the ship broadside for Port then around for starboard so that everyone could see these magnificent wonders of nature. On the way to the glaciers we sailed through peaceful waters filled with sea lions, lots of birds and some of the prettiest country I have ever seen. We had some great weather as well, no real rain until Whittier. Disembarkation for the land tour was reasonably well organized by staff we had never seen before and who were very happy for that early in the morning. Our land portion started off on the train, not the one we were told we would be on, there was no outside observation areas on any of the cars as we were assured there would be. My husband - a photographer was quite put out about that. We arrived at Talkeetna at 2:45 after a 5 hour trip where we could not move around very much. The bus ride to the hotel was interesting thanks to Sandra our bus driver, but once there, our hotel room was not ready until 2 calls and just about 2 hours later - all the other rooms had been done and the cart was outside our room. Bed was uncomfortable did not care for that lodge much. Denali was much better, bed also uncomfortable but the amenities were great. We had the most amazing Natural History tour, our bus driver was the best, he would stop as often and whenever safe if we saw animals, even backing up so that everyone had the best opportunity to take pictures. We saw 11 moose, two grizzlies and some cariboo, when we left the park, the bears had taken down one of the moose calves - we were right there, did not see the gory details but saw the mother take off with her other baby and the bears eating. Life wow. If we ever did this again we would do the Land Portion first and cruise back to Vancouver as flights out of Fairbanks to Canada were non existent for our time frames. Read Less
Sail Date: December 2013
This was our fourth Princess Cruise in three years, and 14th cruise overall. For this experience, we were somewhat disappointed. Our mini suite was a good sized, but the furnishings were in need of replacing. For example, the sofa was ... Read More
This was our fourth Princess Cruise in three years, and 14th cruise overall. For this experience, we were somewhat disappointed. Our mini suite was a good sized, but the furnishings were in need of replacing. For example, the sofa was dirty and cushions fairly beat up. Our room steward (Ramon), while seemingly pleasant, provided basic cleaning but nothing special. On embarkation day, I asked for robes, which he delivered that evening. Upon our arrival, the chairs and the hand railing on our balcony were filthy, and called Ramon's attention to it. He nicely explained that embarkation day was a difficult turnover day to get everthing done, but he would tend to it. However, the next day after he cleaned but never touched the railing or the chairs, I cleaned them all myself. But on day 4 of our cruise, Ramon entered our locked cabin while we were inside with the "do not disturb" sign in the door (ugh) and said he was there to clean the balcony. In fact, on a couple of occasions Ramon walked unannounced into our cabin while we were there when our "do not disturb" sign was on our door. Separately, mid cruise during an at-sea day, my husband lost his on board cruise ID card which you use for all purchases. He went to the customer service desk, and they issued him a new card. When he questioned what if someone found his old card, the attendant told him it would not work because the actual card had been deactivated in their computer system. My husband then questioned about the services on board where crew members simply jot down your folio number, rather than swipe the card. The crew member curtly stated that no one on board does that, and that all crew swipes through the card reader. At that point the crew member got an attitude as if my husband was bothering them. For the next few days, my husband and I chuckled with each other about how many times we both used our ship ID card when each crew member just jotted down our folio number without swiping it. Additionally, we daily checked our on board account. On the last night of our cruise, a CHARGE (not ours) for Sabatini's (specialty dining) for $25 showed up on my husband's account, Apparently whomever snagged my husband's lost card decided to use it and have a special dinner "on us"; and yes PRINCESS CRUISE LINES it was charged to us by your crew jotting down the folio number and not swiping the card as we had feared. Luckily, my husband caught it and promptly went to the customer service desk and disputed the charge, which they credited back to us. Perhaps your processes need to be revisited????? For me, itt's not that passengers have issues while on board (that's assumed), it's how the cruise line deals with the customers that is our complaint. And the customer service desk crew on board the Coral Princess FAILED both on process and tone, to the point that we will select a different cruise line for our next cruise. Read Less
Sail Date: October 2012
The Coral Princess is not a huge ship, which is fine by me. However, there was so little to do that we found ourselves sleeping more than any cruise ever before! My husband and I are 29, and some of the youngest aboard. Again, this is ... Read More
The Coral Princess is not a huge ship, which is fine by me. However, there was so little to do that we found ourselves sleeping more than any cruise ever before! My husband and I are 29, and some of the youngest aboard. Again, this is fine. We get along very well with an older crowd - better, in fact. It was the lack of activities and places to go that was disappointing. During the sea days, there were lectures and seminars that did not pertain to us; "Fear of outliving your money" - things like that. Last year we went on a 14 night Hawaii cruise on the Golden Princess, and that ship was great! The Coral had NO shopping. The perfume and makeup selections were pitiful. (saved me money, though). The duty free liquor was abysmal. (First time my husband did not buy a fine liqueur onboard - there were none!) The casino was very shabby. We like to play craps, and this is the first cruise we've ever taken where craps is not open in the day on sea days, and the casino was this tiny. While the dealers were nice, as soon as midnight hit, they couldn't wait to get out of there and made it well known. A bit uncomfortable. Our cabin steward was nice enough, but little touches that we've experienced on other cruises just weren't there. No towel animals (not that I really care, actually, just noticed it). VERY slow to refresh the room. We were gone one day from 7am until 2pm and it still wasn't refreshed. We brought on champagne and must have asked for champagne flutes 3-4 times at least, but he never left any in the room unlike our last cruise. The food on Princess is better that, say, Carnival. But it was not as good as it was on our Hawaiian cruise. There were the same selections most of the time, and not many specialty stations. On the last Princess cruise, there were specialty stations every day along with chocolate buffets and 24hr snacks in the horizon court. Not here. Overall, we had a great time (vacation is what you make it!) but were not a fan of the ship. We could cover it top to bottom in 20 minutes. Never slept out of boredom so much on vacation before. Also, very few decent shows. BUT - Panama Canal was excellent. Worth the boring ship in the end! Read Less
Coral Princess Ratings
Category Editor Member
Cabins 4.0 4.4
Dining 4.0 4.0
Entertainment 4.0 3.9
Public Rooms 4.0 4.5
Fitness Recreation 4.0 4.1
Family 5.0 4.1
Shore Excursion 3.0 4.0
Enrichment 4.0 3.9
Service 4.0 4.5
Value For Money 4.0 4.0
Rates 4.0 4.2

Find a Coral Princess Cruise

Easily compare prices from multiple sites with one click
Compare and book excursions for your next cruise