Embarked in Warnemunde, embarkation was fine. Went to the rooms, was room 10241,aft balcony. Large balcony however the engines shook so much, I couldn’t sleep half of the 10 nights. Then, the food. Half of it was inedible, the other half was disgusting. I ate salad and salad the whole cruise. There was lack of diversity in food. No prepared sandwich, no omelet station, the burgers were stale, all the food was so gross, I was popping tums and zantac the whole time. The staff, came out with a roast beef that they couldn’t even cut into with a chef knife. Everyone on the ship was complaining on how hard it was, and then i found the same meat cut up in the dining room. NO one speaks English, no one helps, the shows are laughable and the rooms are tiny. We booked a excursion for handicap and they showed up 1 hour late. One of the ports they didn't put a ramp for wheelchair and it was impossible for handicaps. I would never go on this cruise line again. I cruised on here 8 years ago on a Caribbean itinerary and it was great. I don’t know what happened but it took a turn to the worse. Heed the warnings in this review, this cruise is for EURO traveler, unless you are VERY adventurous traveler and don’t care about customer focus. I have been on over 50 cruises this one ranks number #50 on worse. No sympathy or compassion towards their customer Read Less

We have sailed on Norwegian numerous times in the past. On this cruise we purchased a balcony and studio cabin. Embarkation took about an hour. Both rooms Had scratches on the walls and dings and dents in the walls. The studio actually had a pair of men’s dirty undergarments still in the closet. Mid cruise they removed and repoured are balcony floor for routine maintence that should have been done in drydock two weeks prior. This was done without notice and while we were on an excursion. This left our room and personal items full of dust. The food was below average and we couldn’t get refills even at the speciality restaurants. The cruise was far from relaxing due to music blaring in all areas from the manhattan room to the customer service desk. If you wanted to attend shows you had to pay to enter. This was a first for us. Entertainment used to be free with NCL. Overall this was a let down and Norwegian could do much better. We will be looking elsewhere in the future for our cruises. Read Less