First, read the Danforth family review. No need for me to repeat everything there. It is ALL correct - even a bit mild.
Overall, organization was lacking. Processes were disorganized; we heard the word "cluster" quite a few times.
The biggest surprise (of many) was the churlish attitude of most of the staff. Few smiles, uncaring (even after pouring coffee on my wife's lap!), angry that ...
It was obvious that NCL management cares only about how much money they can make. For example, the ship stopped in Miami for only a few hours and took on fuel and provisions there. Every passenger had to go through Customs and Immigration and the line took a minimum of three hours to get off and back on. Then they blamed Customs for the delay when the stop was obviously only to benefit the ...
We choose this cruise because of Itinerary and value. The food was very bad and specialty restaurants were no better then main dining room. Tendering from the ship was a nightmare we were bearded like cattle. The timing at port of Miami was nothing but a convenience for NCL most passengers had no time to enjoy Miami because of the lack of organization. Disembarking in New Orleans was again poorly ...
The lines, noise and crowds were terrible. For example, the organization of the immigration clearance in Miami was terrible and unforgivable. We shuffled in line for an hour and a half, for no reason, to get to the immigration desk. I calculated about 400 people in the queue in the main bay alone. Why, when they were only processing about five people per minute? Why run a line from the ...
We picked this trip for the itinerary. With 25+ cruises under our belt we never cruised a mega ship. Never again. Lines, lines and more lines. Waited one hour for a show at Syd Norman's. Never got in because it was too crowded.Miami port was a disaster. Mob action mentality. Took 2 hours to have lunch. And even in New Orleans, our luggage was piled all together without any rows to access it. ...
This was the worst cruise we have been on, will never travel Norwegian again. Up until Cork Ireland it was good from then on it just got worse. Went through hurricane Pablo and subtropical storm Rebeka, missed a port hence instead of two days at sea a day in port that we missed then four days at sea it became seven days at sea. They took this large ship and made everything in it smaller from rooms ...
Itinerary. Ship is too small inside to accommodate over 3500 guests. Service sucked. Food was mediocre. Wont go on Norwegian again ever. No world series showed which was not a good idea. Cruise director sucked. Halloween costumes party should of been in Theater. Bad organization with everything. Venues not enough space to accommodate guests. Lines too long. Dining room service 2 hours to ...
NCL was excellent and I would use them again. Even though 4600 passengers, experienced staff moves folks around w efficiency and great organization. Shore excursion tickets are clearly marked with time and place to meet each morning. Embark and disembark ran very smoothly. Busses are ready, clean, clearly marked, excellent drivers. Shore excursions many and varied for different levels of ...
Have been on many cruises but first time with ncl. What a rip off. Not all the shows are free for a start. 2 standard shows we're free but you still had to book as theater tiny. Public places packed at peak times. Not enough staff and the ships design has not given that nice open attriam feeling that other ships have. Casino too expensive. Minimum bets etc. Didn't see our cabin boy for almost all ...
I would just concur with the poster who wrote "Marginal and Loud" as their headline. If you like really big, really loud, really overcrowded, and really under-serviced ships, then this ones for you. Otherwise I would run and "Getaway" as fast as you can.
The ports were great though. The room attendants were friendly and spot on, so I will give kudos where due. The Starbucks was great. The ...
