10 Copenhagen Singles Cruise Reviews

This particular cruise checked all of the boxes for length, dates, ports and price. Having cruised over twenty times on Norwegian, Carnival, Princess, and Royal Caribbean, I feel I have a pretty good frame of reference when it comes to ... Read More
This particular cruise checked all of the boxes for length, dates, ports and price. Having cruised over twenty times on Norwegian, Carnival, Princess, and Royal Caribbean, I feel I have a pretty good frame of reference when it comes to making comparisons and following historical trends. That being said, I'll break my review down by topic so readers can skip what they like. EMBARKATION: We arrived in Copenhagen early in the a.m. on cruise day. We handed our luggage off to VALIZO after customs so we could explore the city without the burden of suitcases. They were happily waiting for us to arrive and provided outstanding, to-our-stateroom-door, service for a very reasonable price. We purchased a 24-hour pass for the Copenhagen public transport system (good for bus, metro, and train) and hopped on the Metro to the city center for a fun morning of shopping and exploring. After doing some homework, we learned we could catch bus 25 or 27 from Osterport Station directly to the Oceankaj cruise terminal. The bus stop was absolutely slammed with people. Bus after bus came and went - the driver shaking his head that he was full - and more and more people arrived with hopes of a ride. Even though a courteous line had formed early on, new arrivals just went to the front of the line and stood there like they'd been there all along. Many more buses came and went and none of us got on. After about an hour, we decided to grab a taxi for about $22. The cruise terminal was very poorly organized. There were groups of passengers walking every which way and clogging up whatever traffic flow existed. We finally made it to the check in counter. The family of four at the neighboring agent's station all stood across the whole counter with their elbows on it (only one person is actually required to do the check in), so we had to shout over the top of them to our agent and pass paperwork over their heads. This sort of behavior would set the tone for most of the cruise, so I won't dwell on the manners of fellow passengers. Just be prepared that courtesy is not the norm. Finally walked onto the ship. Not a greeter in sight! For each and every past cruise we have been met with a kind, "Welcome aboard!" greeting and a glass of champagne. For this cruise the gangway entrance was lined with little clumps of very grimy balloons. Woo-hoo!! Staterooms weren't quite ready, so we ordered a glass of wine and explored the ship. There were two or three dining area available, but they were full of passengers sitting at the [dining] tables and waiting for their rooms so we didn't have an opportunity to sit and eat. DECOR The ship public areas were clean and well staffed. The overall décor on the ship is rather subdued. Nothing spectacular or opulent. The dining rooms are small and cramped. The theater looked like a second rate high school auditorium, with acoustic ceiling tiles lined in LED light tubes to make squares. The atrium bar, the hub for the daily activities/games/etc. is just a giant, poor resolution, video screen with a good many spelling errors in its announcements. STATEROOM We had a Spa Balcony in a nice forward location. The room was clean and our room steward, Kepler, was efficient and very friendly. The balcony is smaller than we are used to having in the same category room and the guy in the room next door would just sit outside and sing very loudly a great deal of the time. Storage could have been better. The drawers are next to the carpeted floor and do not slide open and closed very easily. Even with the key card in the slot, the A/C never really got cool and it shuts off after a short while and you have to re-press the snowflake button. Water pressure in the shower just sucked. At full force and with the head at its most open angle, the water would fall down next to the controls. Hugging the pipes was the only way to get a shower. We only got a towel animal after asking for one on the last night. No more chocolates on your pillow, folks. SPA We were psyched to have complimentary access to the Thermal Spa with our stateroom category. The spa is full of great amenities: Hot and Cold Ceramic loungers, a sauna, a steamroom, showers, padded deck chairs, etc. We went several times, but there was no "relaxation" in the equation. Each time, despite the numerous wall signs that say "QUIET AREA", there were passengers that were having loud conversations (trying to talk over the jets) and kids running and shouting. We passed several other passengers in the access hallway who were leaving because of the noise. Complaining to the staff was of no avail. Prices for treatments were quite high. Kepler came to us on day four with a cool coupon for $50 off of a treatment for port days, so we went right to the spa and tried to book something. There were zero available treatments for the remainder of the cruise. So much for the cool coupon. DINING The buffet gets a F- from me. Poor selection, cold and stale food, horrible organization and traffic patterns. Not enough seating for the size of the ship. I've been to a myriad of cruise ship buffets and this one is the singular worst. We ate in two of the complimentary dining rooms: Tropicana and Savor. Both were just "meh". Service was slow and food was never hot. Menus lack any imagination. We did enjoy our specialty dining experience. Ocean Blue was top-notch in every way. Le Bistro had a great menu and fabulous servers. Moderno has a unique dining experience with traveling servers with meat skewers - you get a red/green card to place on the table and they don't stop serving you until you flip it to red. Everything was delicious. Cagney's was just okay. We were seated in the direct sunlight (even with blinds down) so we could not actually see each other. Lobster bisque tasted burnt. All that being said, the "specialty dining" quality is what used to be complimentary on cruises for those who chose the main dining room. It is the sad truth that the cruising experience is all about the upcharges for the cruise company. A note to anyone from NCL who might be listening: Put a sign up indicating the line for those "WITH RESERVATIONS". Each restaurant hostess seemed to be clueless as to what to do with people. They barked out orders to "just get in line", so if you had a reservation, you still had to wait for those without them to be seated ahead of you. HUH??? DRINK PACKAGE We got the Ultimate Drink Package as one of our complimentary amenities. A word of caution, it is not a "free" perk. You have to pay a pretty large gratuity up front to even get the package (same with the Dining Package - 20%?). After the fact, we did the math to figure we really did not get anything for free. We are moderate drinkers, so 2-3 drinks per day each. You are limited to any drink under $15. Anything above you have to pay the difference. There were very few glasses of wine that fell within that free range. There were many familiar selections that cost $14 per glass that I could buy the whole bottle at home for $7.99. I'm not arguing that servers should not get a gratuity. I do question whether they actually receive what I pay up front. I'd rather tip in person for good service. PORTS OF CALL All of the ports were great and leaving the ship was well organized. We did Berlin By Train and Leisure Time. Lots and lots of walking and (as noted in the tour description) the train is NOT air conditioned. Unfortunately, our train broke down. It was 98 degrees F in Germany. We sat for a LONG time in the heat (not allowed to leave the train for safety reasons) and waited for another engine to come and push us into a station and then waited some more for another to tow us to Berlin. The NCL team did extend our time approximately 2 1/2 hours so that we would get the full tour and all of our free time. That meant the ship had to wait for us to get back. When we returned, we were greeted by a line of officers apologizing for the trouble (where were they on Embarkation Day??). I was absolutely SHOCKED when all 600+ of us were then allowed to re-board the ship WITHOUT going through ANY security scanners or having our packages inspected. I'm sure this was done in the sake of expedience, but I really didn't appreciate the captain and crew potentially sacrificing the safety of its passengers for something that saved 30 minutes time. Luckily, nothing happened as a result. Had something terrible occurred because of a passenger bringing something back they should not have, it would have been through sheer negligence. Best of St. Petersburg and Leisure Time was great. We took it because we were bamboozled by the cruise line that you have to use their excursions to get off the ship in Russia. I should have done more research, because we paid too much through NCL and got less than through private operators. We planned to stay on the ship for Day #2 of Russia because the time of departure was changed from 11:30 a.m. to 10:00 a.m. I'm sure that messed up some folks who made Day #2 private excursion plans. We did Best of Gdansk in Poland (great tour), Stockholm On Your Own (basically a bus ticket from the port to town - 45 min. away), and HOHO bus in Helsinki. A note of warning about the Shore Excursions credits. I learned from previous experience that you have to book them in advance via TELEPHONE, and not using the online reservation system, in order to receive your Latitudes discount and $50 per port credit. I did that for all of my excursions way in advance and the Norwegian rep on the phone quoted me the total price, including Latitudes discount and port credit. However, when I got on board and had participated in two excursions already, I noticed on my account that I had received the $50 credit but not the Latitudes discount. When I went to the SE desk, I was told you have to SHOW your room card to the SE desk to receive the Latitudes discount. I have never had to do that before, as my Latitude status was always built into my account. Anyhoo….I did what they said and they then applied the discount. So, make sure you check yours. I found it all to be weird. I wonder how many people let that slip by their notice? Hmmmmm….. ON BOARD ENTERTAINMENT The bars were fun and always full of people. I was excited for the Ice Bar, but we didn't go when we found out it was another pricey upcharge. Burn The Floor was amateurish and boring. Million Dollar Quartet was definitely a highlight. The four guys were oozing talent and the narration was well acted. Could have lived without the chick singing Priscilla's role, tho. LOL Passengers were always actively engaged in the game shows, bingo, trivia, etc. that took place in the Atrium. It's always loud there, which amps up the fun-factor but degrades the experience of those trying to have a conversation at Guest Services or eat a nice meal at Le Bistro outdoors. On a positive note, I won quite a bit at slots in the Casino!! I always test out the machines on cruise ships to find that one machine that's a little loose with the payout. No one anywhere around me was winning squat. ONE BIG NEGATIVE What's with the VIBE beach club taking up the ENTIRE forward part of the ship??? This isn't a beach cruise and it's not really even an outdoorsy cruise (weather most evenings was chilly). The VIBE tix were $200 per person. If you didn't purchase, you couldn't even stand on an open deck forward to enjoy the sea. C'mon!!! OTHER Due to a mild medical emergency, I had to use the ship's medical facility. A brief consult with the doc, a blood test, a tube of OTC Cortisol cream, a pack of OTC Allegra = $925. No insurance is accepted. You have to pay up front and then submit with your own insurance. DISEMBARKATION We had an NCL transfer to the airport. Lots of pushing and shoving by passengers stressed about making flights, but otherwise fine. IN SUMMARY We had a good time DESPITE the failures of NCL and the general demeanor of our fellow passengers. Cruising has become another Walt Disney World where you pay for a ticket to get in and then pay a lot more to get a true quality experience. Many of the "little things" that used to be included are a thing of the past. (Remember the waiters dancing and singing, the midnight buffet, the "grand" buffet with all of the carvings, towel animals, flaming Cherries Jubilee??.....SIGH) All of the nickel-and-diming truly degrades the experience. NCL used to be our favorite. Going to jump ship over to Celebrity for the next one. Read Less
Sail Date June 2019
I chose this cruise 3 weeks before the sail date, I just happened to see an email with the itinerary, which was great. NCL does offer great itineraries, but these very large ships are not for me. NCL took my money without making a ... Read More
I chose this cruise 3 weeks before the sail date, I just happened to see an email with the itinerary, which was great. NCL does offer great itineraries, but these very large ships are not for me. NCL took my money without making a reservation for me. Took days to clear up and resulted in my credit card company suspecting fraud on my account and then insisting that I get a new card with a new number. A very stressful start. I traveled alone for the first time and NCL provided a solo travelers meeting place daily along with reservations for dinner if you wanted to dine with the group, which was very nice. The cruise director was the best I have ever seen on my 14 cruises, very friendly entertaining, spontaneous and funny. BURN THE FLOOR was great ( saw it 2x), so was MILLION DOLLAR QUARTET. NCL needs to improve its service in the dining rooms, seemed like most of the wait staff had no idea what they were doing. Long waits for the food most days. The food is mediocre compared to other cruise lines. It was very hard to get a table att the buffet, We missed 2 ports, very disappointing, but I did get my shore excursion money back. Most of the excursions were good, Bergen on Foot very disappointing. Scotland had to wait over an hour for tenders to get back to the ship. Poor planning on NCL part, having all the excursions end at the same time. Large ships like the Getaway are not for me. Read Less
Sail Date May 2019
This was my fourth Norwegian Cruise. Good points: 1. Itinerary awesome! Norway, Iceland and Scotland leaving from Copenhagen (I stayed here for 3 nights prior to cruise) 2. Food good (hey I don’t have to cook or wash dishes ... Read More
This was my fourth Norwegian Cruise. Good points: 1. Itinerary awesome! Norway, Iceland and Scotland leaving from Copenhagen (I stayed here for 3 nights prior to cruise) 2. Food good (hey I don’t have to cook or wash dishes plus I’m not a fussy eater) 3. I stayed in the Studio cabins (for solo travellers) and we have our own lounge area with own bar and bartender (scheduled between 5-7 pm) plus our own social director. 4. I did see some entertainment. Not bad. Vincent (the cruise director) and Nicolas (one of the entertainers who came onboard) were good as a duo one night in the Headliners. I recommend seeing Million Dollar Quartet which was excellent! Albeit the music was too loud ( ), Syd Norman’s House band was very good. Bad points: 1. We left Copenhagen 5 hours late so the next day the captain decided to cancel the first port of call of Haugesund, Norway. We got a refundable port charges but didn’t think the non-refundable $50.00 each cabin was good enough. Should have been maybe a bit more and each person. Also we missed Invergordon because captain said it was the weather. I had a private tour here but with luck I got a full refund. Some people felt there was nothing wrong with the weather but I’ll have to take captain word for safety reasons, I think. So I feel we kind of got gipped anyway. At least we should not have missed the first port. 2. The tendering was awful both ports of Geiranger and New Haven (for Edinburgh). I missed my private tour in Geiranger by 15 minutes (in this case those tours won’t give full refund but they were nice enough to give me 50% back). I told Guest Services (I know they won’t care because wasn’t ships tour). I told them I tried to book the tendering on the TV and couldn’t find where (I found out later it was under entertainment, the daily newsletter was vague on how to find it on the TV menu). I went right away next morning went to Box Office to book and was told earliest was tender #5 and that I would be there by noon (that’s when my tour left). Guest Services said others booked on TV. I wasn’t happy with that response and said “well I guess I’m not so techno savvy, eh?” He booked me on #2 tender for New Haven. Didn’t have a private tour in Edinburgh but took a heck of a long time to get tendered as I waited for over an hour in the theatre then it took 25 minutes to get to the port. 3. We solos have our own activities person. I think someone needed to train her better because all she did was get us together for a quick meeting then dinner. We met in another lounge instead of our studio lounge like other ships. The poor bartender (scheduled from 5-7 at the studio lounge) was there alone every evening. A few people here and there got drinks. The activities director did bingo one evening (I won). I kind of felt sorry for her. Maybe I should have trained her. 4. With 4,000 people yep it does feel crowded at times especially at the buffet. Most mornings I’d grab my breakfast and head to our lounge area. I liked my cruise but at the same time this tendering business kind of spoiled it. Read Less
Sail Date May 2019
I chose this cruise as I had enjoyed a similar itinerary a few years ago and had wanted to come back. Getaway gave me this chance at a reasonable price due to their solo studios. My cabin was what I had expected though the entrance to ... Read More
I chose this cruise as I had enjoyed a similar itinerary a few years ago and had wanted to come back. Getaway gave me this chance at a reasonable price due to their solo studios. My cabin was what I had expected though the entrance to the studios was well hidden, a set back door well down the main cabins corridor. The lounge was small but comfortable with the usual coffee machine and cookies. I was very surprised and disappointed to find that the solo travellers meeting was not to be held there but at the sugar and spice bar. This meant that the bar in the lounge rarely got used and the group meetings were small, most we had was ten people. The entertainment was enjoyable, I especially liked the Russian Folk dancers as I had to pay to see them last time. I would have enjoyed the dueling pianos as well but for some reason they were attached to speakers which made them too loud for the size of room they were in. The only NCL excursion I did was the river cruise through St Petersburg which I really enjoyed though the day started off badly. We had been told there may be delays getting though immigration so I contacted the shore excursions desk and asked them what time they thought I should get off the ship so as not to miss the coach and the reply I got was "Why don't you read the ticket" apart from the fact it didn't say I was totally taken aback by the rudeness of this answer. This is not the first time that I (and others from comments) have been spoken rudely to by staff in the atrium area, customer services, IT etc on this and other NCL ships. It now makes me wonder who is writing their customer care training package. Still it was a good trip, we had very reasonable weather, the food was good, the bar staff and waiting staff were attentive and friendly so overall I enjoyed myself. Read Less
Sail Date July 2017
I typically cruise on Celebrity but wanted to give NCL a try since the sailing date for this particular itinerary worked best for the group. The ship was newer so I figured I could not go wrong. First the PROS. I stayed on a Spa Mini ... Read More
I typically cruise on Celebrity but wanted to give NCL a try since the sailing date for this particular itinerary worked best for the group. The ship was newer so I figured I could not go wrong. First the PROS. I stayed on a Spa Mini Suite cabin on deck 14 middle, which was excellent. It was just the right size but the bathroom really impressed me, particularly the size and amenities of the shower. The cabin attendant was excellent and worked around our schedule. Storage in the cabin was nice and the room was always immaculate even after we left it a mess. The food (both quality and offerings) in some of the restaurants was great, particularly Cagney's (specialty), Taste and Tropicana (general dining). And service at Cagney's was incomparable, especially in light of the horrible service at another specialty restaurant Le Bistro. The professional nightly shows were amazing, whether Burn the Floor or the Cirque or the Magician. The staff throughout the entire ship was very friendly and knowledgeable with the exception of some folks down on the deck 6 customer service. There were plenty of bars throughout the ship, which when combined with the ultimate drink package made it for a very enjoyable experience. The tours were pretty good and the tour guides pretty knowledgeable with the exception of Finland. Overall, the ship was very clean across all public areas. Now the CONS, and there were plenty of those. For a 4000 passenger ship that often sails the Caribbean, the pool deck was tiny. Not sure how they would accommodate those many passengers in sunny/pool weather days. Thank God it was chilly during this voyage so I was able to pretty much stayed out of the pool deck. There were too many kids on this cruise, which when coupled with the lack of rules enforcement by both crew members and parents made it the whole experience excruciating. Kids were in the adult pool, jacuzzis, bars etc. For a 4000 passenger ship, the fitness center was a fraction of the size found in similarly sized Celebrity cruise with far fewer passengers. Compounding the problem was the # of KIDs under 16 years old that were allowed to come into the gym and get in the way of people actually trying to work out in an already overcrowded facility. Food (quality and service) at some restaurants was pretty bad, including Savor, Le Bristro, O'Sheehan's, Garden Cafe and a couple of others. And speaking of the Garden Cafe, or as we often referred to it THE ZOO, it was the worst set up of any cruises I have been on. First of all, the Garden Cafe was too small, again for a 4000 passenger ship, particularly when compared to Celebrity. The setup of the cafe was linear/aisle so people had to walk and bump into each other to get to a station even if they had no interest in the to the other 3 stations in between. In some other ships, the main breakfast cafe is set up via stations in a circular format so that folks that are vegetarian, for example, do not have to bump into people waiting at the meat section. The food at the Garden Cafe, both quality and offerings, wasn't great particularly for folks living a healthier lifestyle, or folks that do not consume meats. Also, some of the cafe attendants (again given the setup of the room and # of folks trying to squeeze into the stations) could not act fast enough to address issues with spoons falling into the food and passengers putting their hands all over the food to grab the spoon. I also observed a couple of cooks in the Garden Cafe sneezing all over the food being cooked. The dinner theater at the Cirque was pretty awful; food was bad and service was worse. Thank Goodness for the actual show. The embarkation process on day 1 and disembarkation process on the last day went pretty smoothly but the embarkation during the tours was painful in some instances. Not enough scanners available to quickly move thousands of passengers through the line. Getting back to kids, my group was unlucky enough to end up with the same family and kids on a couple of tours. The infant kid was screaming the entire bus ride and during most of the actual tour. The cruise line should able to coordinate kids free tours for those passengers interested in a more relaxed experience. Entertainment during the day, particularly the days at sea was pretty mediocre and so was the White-themed party on the next to last night. Heavy smoking fumes where all around most of the middle section of decks 7 & 8. Read Less
Sail Date June 2017
First time with NCL. Staff(most),food,room good. Price to high,no shows every night in theater and to many pay to do things. Substandard entertainment activities and the way the boat is set up everything is so overcrowded. Disappointed. ... Read More
First time with NCL. Staff(most),food,room good. Price to high,no shows every night in theater and to many pay to do things. Substandard entertainment activities and the way the boat is set up everything is so overcrowded. Disappointed. Jose was a great solo cruise director. Andre was also a great cruise director and funny as heck when I was able to get within hearing distance of the shows he directed. This cruise ship is poorly designed and also there are so many costs that are not and should not be associated with a cruise after the price I paid. I have been on Royal Caribbean,Princess and Carnival and now NCL. Princess and Carnival will now be my only choices. The shows are wonderful. Huge theaters and a new and different great quality every single night. Yours were truly a joke in so many respects. The Motel 6 of cruises.Instead of a $1900 total it should have been a $400 total Read Less
Sail Date May 2017
I chose this cruise because I loved my first cruise on Serenade of the Seas in 2012. I was enchanted with the whole experience. This trip to the Norweigan Fjords was shorter, but I found the ship had been renovated and it was not as nice ... Read More
I chose this cruise because I loved my first cruise on Serenade of the Seas in 2012. I was enchanted with the whole experience. This trip to the Norweigan Fjords was shorter, but I found the ship had been renovated and it was not as nice as it was on my first trip or as much fun. The Auditorium was nicer with new seating though. The service was not as good as it was in 2012, there seemed to be less staff in the Buffet area and no one offering water etc, which meant you had to get up and go back to the beverage counter. The Buffet dining area seemed dirtier and dingier and in the main formal dining room, the service was not as brilliant as it was on my first trip and the food was also not as good in quality as the trip in 2012. All in all, I was quite disappointed. I took a cruise on Holland America and didn't find it as good as Serenade of the Seas, but now I think it was better than Serenade of the Seas this trip in May. The Cruise and stops however were all fine. We did not take any of the ship's excursions and did just fine in all our stops. Loved the experience of Norway the lovely towns, scenery and the Fjords. Weather was perfect. Loved that we did not have to use tenders to access land. That was excellent and much appreciated. Read Less
Sail Date May 2017
Embarkation day was both great and bad. I arrived at high time at pier but took no time to get my key, thus almost immediately to the ship. I did enjoy my Platinum membership for express boarding. But then the departure was delayed for 2 ... Read More
Embarkation day was both great and bad. I arrived at high time at pier but took no time to get my key, thus almost immediately to the ship. I did enjoy my Platinum membership for express boarding. But then the departure was delayed for 2 hours due to failure of the telephone system (a very strange reason). I note that ship’s public clocks were not at one, indicating the ship was not that well managed. The weather was still chilly and windy, yet the ride was smooth all the way to Oslo. We arrived on May Day and everything was closed but we benefitted actually from witnessing a large demonstration which looks more like a carnival, with music bands joining the parade. Next port was Warnemunde, for Rostock and Berlin. A frequent commuter train brings you to Rostock costing 2.10 Euro one way, while joining the ships transfer with a guided walk is something like USD99. It was stupid to go to Berlin which is too far, and the ship charges far too much. The port of Warnemunde is interesting, with a good riverside stroll, as if it was German Riviera. The ship’s food was adequate, I had no illusion about Princess food. Service attitude of staff generally improved much from my past experiences with Princess and dinner is served in the traditional manner though in an ‘express way’ (reheated food anyway and service flow was hurried and really fast). I can often finish a 4-course meal with tea in 35 minutes, certainly no fine dining and no ‘slow food’, rather it is eat and run. Horizon Court buffet was adequate but Princess retains its undesirable practice of not providing a tray so that one struggles with a plate and a soup bowl in both hands, and has to return for bread and salad. The good thing is that the dinner buffet lasts till 11pm so that you can return for something if you are not well-fed at the proper restaurant, and this is often the case as restaurant portions are sometimes small. The only alternative 24-hr eatery is the International Café, which serves desserts and snacks but you have to pay for tea and coffee. The tea is however all funny fusion sort, which to me is no tea. I would much prefer that they change to Horizon Bistro for 24 hours. Regal Princess is the new generation flag ship of the cruise line and it is well furnished. It is just like another Princess ship, with an older generation passenger mix. The main theatre has good sightline but the production shows are among the worst of the trade. It was like old fashioned 1960s MGM musical without the stars. Little light effects and no acrobatic stuns like on other cruise lines. After one viewing I decided that the shows would be totally forgettable. If you do only with singing and dancing, you have got to have at least good singers and dancers. Show production cost was obviously low compared with that of competitors. Tallinn is an ideal port for cruise ships because you can cover most of it in 3 hours and the town is walk-able from the cruise terminal. For St Petersburg, if you have a visa or hold a visa-waver passport, you can be on your own ashore. Bus 158 departs half-hourly from the terminal building to a metro station, where Nevsky Prospekt is two stops away. The bus fare is 40 ruple or roughly US$0.70 and I saw people simply pay the conductor $1. Otherwise there is no taxi or other transportation. If you have no visa, you have to join an excursion which is always over-charging. Here you have to go through formal immigration clearance even on an excursion. We have less time for Helsinki but it was sufficient, as sights are concentrated. A shuttle bus runs to town at EUR10 return but actually there is a city tram stop near the pier. The ship does not give public transportation details, except those related to them. Now with some 60-days to my Princess experience, I do see improvement in service. Restaurant staffers are polite and efficient, and my room steward has always been able to turn down during my dinner. Once on Costa Diadema I never had one turndown for the whole 7 nights as the steward’s preferred schedule for my room did not match mine. One observation is that there are still not enough small tables for Anytime Dining, but they do try to accommodate you in another restaurant if full. I always arrive early, and thus I enjoy a same table throughout the trip. Restaurant and room staff complement is mainly male. The food is adequate and restaurant service is in the traditional ‘correct manner’, food well presented if not always well-cooked. But overall dining service is, or has to be, quick, thus losing in any sense of fine dining, and in this Holland America is much better. Also Princess used to serve lobster in one formal dinner but now it is lobster and prawn: not adding prawn but serves less lobster, an example of cost cutting in food. A good point is that the buffet dinner opens till 11pm, so if you are still hungry you can return for a snack. Food choice is not bad in the buffet. But old timer of Princess will recall that the buffet used to be almost 24 hours. The only 24 hour eatery now is the International Café at lobby piazza and it serves good snacks free but charges for any drink. Overall on F&B, HAL offers better slow service and NCL better choices (though food is cooked less well). Princess does have member benefit for some free internet, and it offers recognition to members only in embarkation priority but no more. As I cruise practically once every month I always paid onboard deposits for future cruises, as I did on my recent cruises with HAL and NCL. I pondered upon whether to do the same with Princess, here the deposit is only USD100 and is fully refundable within 2 years. I did it finally but less readily than with HAL and NCL (theirs are non-refundable). Princess is not bad but in this highly competitive trade several cruise lines suit me better. Read Less
Sail Date April 2017
I booked this cruise over a year ago, specifically for the itinerary and size of the ship, allowing access to smaller fjords. It was more than I usually spend, however, from all reviews, it would be well worth the extra cost. I am a ... Read More
I booked this cruise over a year ago, specifically for the itinerary and size of the ship, allowing access to smaller fjords. It was more than I usually spend, however, from all reviews, it would be well worth the extra cost. I am a single woman traveler, mid-60's and accustomed to traveling alone, I have always met like-minded travelers along the way and had great experiences. I have cruised 23 times and been on 8 river cruises. A disappointing start, when the captain announced an anticipated storm on the North Sea, and the ship would leave Copenhagen later and miss our first port. I later discovered that many passengers had delayed flight. I believe we could have left on time and been ahead of the storm, riding out the weather in our first port. As it turned out, we spent two days at sea in the storm and then missed our second port, three days at sea! No adjustment was made to the itinerary to try to compensate for the loss of two ports. This was a small ship, the ports were not busy, a smart operator would have made changes to the itinerary to pacify passengers. The ship lived up it it's reputation as to service and food, I was happy with the service from an excellent butler, Ivy, and her team. My cabin was considered a "suite", as Silver Seas is an "all suite" cruise line. The bathroom was large, double sinks, shower and separate tub. Furnishings were worn, bed very uncomfortable. The food was better than average, however, quite repetitive after the first five days and no consideration was taken for the amazing fresh fish and produce available in ports. No special "theme" nights as we sailed through spectacular scenery in the fjords. Room service was excellent, the dining room dinners were slow and repetitive. I ordered room service 3 nights, which was more relaxing than dragging through a slow pompous dinner with stuffy passengers who loved to expand upon their number of sailing days, how many homes they own, and their brilliant careers. Between the hours of 5:00 - 7:00 pm food was only available from room service, so if you returned from a shore excursion after 5 pm, there was no choice of where to eat. The entertainment was very limited, repetitive and not too rate. Geared more toward the over 70's crowd. The cruise director extremely corny. The port lecturer, a "geologist" gave a talk most mornings, his slides were 15 years old. He did not go up to the bridge and broadcast as we sailed through magnificent fjords, villages and various points of interest. The shore excursions were expensive, tour guides poor, tours too slow paced and uninteresting. I later discovered that the shore excursions manager had not visited the ports in advance. A group on board called "Captain's Circle" had exciting excursions and planned activities on board for their guests which were well organized and when the occasion needed, their itinerary would be changed. No attempt to make alternative arrangements was made by Silver Seas. On one tour, we were put into an open, wooden boat in belting rain and taken over and back to an island for coffee, cake and a movie?! Embarkation was a breeze, as passengers arrived at various time. Disembarkation was a disaster - lots of confusion, people on wrong buses, no help loading/unloading luggage. I was put on a bus to the airport at 9:00 am for a 2:20 pm flight! About 50% of the passengers were leaving the ship, I don't know how they would have managed if 100% were disembarking. My Silver Seas experience was an expensive disappointment. This is a cruise line catering to a very select, over 70's market. Don't know how much longer they will survive in today's market. Read Less
Sail Date June 2016
Overall food was good except the main courses in The Aqua and Versailles Restaurants were not up to any standard. Indian cuisine was non existing ...Dal only everyday. The sauna or steam room facilities was NOT for general use. Shore ... Read More
Overall food was good except the main courses in The Aqua and Versailles Restaurants were not up to any standard. Indian cuisine was non existing ...Dal only everyday. The sauna or steam room facilities was NOT for general use. Shore excursion were crazy expensive, they were a joke. Daily information leaflet gave no map or information about the destination, only promotions of on-board sales. They need to observe hygiene more carefully as I saw many people refilling their own drinking bottles directly from the ships tap. More attention should be given to the stateroom bathrooms especially the shower tray which emptied very slowly. Activities were poor, as I spent 2 days at sea, there was nothing to stimulate me. In their competitors you could have ipad class and cooking demonstrations, informative talks about their destinations and have this on a TV channel. I was on The Norwegian Fjords cruise, they said it was their first journey there this year and had no information. This is unacceptable service. Entertainment was good. Smoking in the casino! Also I needed cash to play in the casino, the minimum I could take out was $50, I only wanted $20. Disembarkation was very good as you brought out your own luggage rather than your luggage collected the night before with problems trying to find it the next day, however it is more professional to have your luggage delivered and collected. My stateroom attendant was 100% attentive. Read Less
Sail Date May 2015

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