Copenhagen Romantic Cruises Reviews

I wanted to visit the British Isles and after an exceptional cruies to Alaska, was ready to experience the same here. Unfortunately that was not the case. I was totally disappointed. The ship was in dire need of renovations, my cabin has shredded carpet, poor plumbing, ( bathroom flooded, toilet clogged). I understand maintenance issues happen, but when I have to wait in excess of 2 hours to get ...

This was our first time on MSC cruise we were very disappointed. Route was excellent but, customer service & room location was absolutely awful! 1.Beware to ship does not provide facial tissues in the room & no bath robe!! When we stopped by customer reception desk asked about no facial tissue in the room they looked at me like what are you asking…. After explaining when I needed they ...

This was supposed to be one of the cruises of a lifetime. Anything but. Been on NCL many times previously but this was the first cruise since covid. Very disappointing, to say the least. Everything had been cut back. The food quality was way down. I was told that there was a challenge sourcing food. What was served was terrible. They need to hire new staff and get quality control people on board. ...

My husband, son, and I embarked on this cruise to celebrate a number of milestones in our family. We opted to upgrade our room (deck 9, forward facing balcony) and take advantage of all that offered, which, in the end, was a mix of good and bad. I had anxiety about taking a cruise during Covid (yes, it does still exist; all 3 of us contracted it). For what we paid, we really don't feel like ...

Scotland, Ireland, England cruise Common spaces very crowded, yet the high prices restaurants were vacant. We think they have way too many high prices restaurants which could have been more open spaces for all to relieve cramping. Missed 3 of 8 ports due to Norwegian choosing to do tenders (5 tender ports - which they did not advertise). The port stops were cancelled due to high winds. ...

We chose this cruise for the itinerary and because we use to love NCL… not anymore. We were not communicating with at all. There Was only supposed to be 1 tender port and there were 5. We were not told this until boarding the ship. We missed 3 out of those 5 ports due to “bad weather”. We were told at the last minute as the boat turned away from places we had dreamed about going. But ...

We usually sail with HAL, but the interesting NCL itinerary prompted us to pick Norwegian for the first time. It is safe to say that we will hurry back to HAL. Unlike HAL, where we were always made to feel like honored guests (even in the cheapest inside cabin), you were treated like an anonymous number on the Norwegian Dawn. At times, the service was not only indifferent but downright rude. Upon ...

Chose this cruise due to the itinerary and previous experiences sailing on Princess. Unfortunately, this experience was not like the pre-COVID cruises. Pre-cruise, EZ Air was horrible. Although the airlines were having their own issues, flights were cancelled, neither my travel agent nor I could not speak to an agent. After trying to explain that both carrier’s reservation system only had ...

It saddens me to write this review because I think I’m done with cruising after this experience. I should have known something was off when weeks before we cruised we were never able to speak with a real customer service rep at NCL. Husband and I are experienced cruisers. Embarkation was a train wreck — hours long waiting in line in the Florida heat. We kept having to show the same documents to ...

We chose this cruise for summer vacation because of the price. NCL offers unbeatable prices, with a balcony and drink packages. For that reason, we booked. I've only ever been on RC. The ship is beautiful. The room was great, with a great balcony. Our party was 2 adults and 2 19-year-olds. Service left a lot to be desired, in all aspects, from our room attendants, to bar service, dining ...