5 Copenhagen Holiday Cruise Reviews

This cruise was fairly well advertised in North America, in hopes I think of getting a slice of the North American market. It failed miserably. The food was terrible. There was very little beef or shellfish available and what there was, ... Read More
This cruise was fairly well advertised in North America, in hopes I think of getting a slice of the North American market. It failed miserably. The food was terrible. There was very little beef or shellfish available and what there was, was poorly done. The food was cold in the buffet area and barely warm in the restaurant. There is also a huge language barrier here and although announcements were made in English, it was difficult to understand. Some of the officers were outright rude, especially when handling queries. If you are a casino lover, forget going in there as it was constantly thick with cigarette smoke. Any of the English speaking people we met, felt the same way and would never use this cruise line again. It was money poorly spent on what was to be a great trip. Read Less
Sail Date September 2013
Our third ocean cruise was on the Norwegian Sun to the Balkans, visiting Copenhagen, Denmark; Berlin (Warnemuende) Germany; Tallinn, Estonia; St. Petersburg, Russia; Helsinki, Finland; Stockholm, Sweden; return to Copenhagen. We have ... Read More
Our third ocean cruise was on the Norwegian Sun to the Balkans, visiting Copenhagen, Denmark; Berlin (Warnemuende) Germany; Tallinn, Estonia; St. Petersburg, Russia; Helsinki, Finland; Stockholm, Sweden; return to Copenhagen. We have wanted to visit the Balkans for some time and this trip was well worth it. The Ship: There are plenty of reviews on the Norwegian Sun ... It is one of the older ships in the fleet and some reviews said it was "small". I actually prefer these to the really big ones not sure why just do. It is a "cookie cutter" ship like most of the mid range vessels around today. No serious complaints as always you get what you paid for and the Norwegian Sun is fine. The only complaint was the food. I noted several other reviews that were similar to mine. It wasn't any one big thing just cumulative small things. Some of the most noted included: cold food, poor service in the late night bar and food area, and a less than impressive selection and frankly taste. In regards to taste it must be remembered like most cruise lines much of the food is "shipped in" in the case of Norwegian a good deal of the meat, fish, and dry goods are sent from Miami. The meat and fish is frozen so tasteless. We ate in the dining room two evenings ... and on the first night we had lobster tails ... we sat with three other couples everyone agreed that there was no taste. This was one of a number of incidents of little flavour in the food. They did well in the buffet area to disguise this problem with pretty good curries, perhaps a few too many curries. Desserts were simply not very good ... to many custard/gelatine based ones ... One small annoyance that was consistence was cold gravy. Now it sounds like a small thing but considering the roast beef was often cold, hot gravy would have been nice. This I brought up with the restaurant manager suggesting that a heated pot might work better than an open porcelain bowl ... he was going to look into it. Now just to make it clear this was not a one off but consistent and on one evening I watched and saw them bring a new bowl of gravy to the carving stand so went over with high hopes ... it was ice cold and had just come from the kitchen. The carver nodded and said he knew ... seemed a bit embarrassed. A last nag and one I reported two years before to NCL comments. There is no green tea, my partner is a green tea drinker and is a bit of an expert. They do use "Lipton Brand" that does produce a acceptable product. They do have a "green tea" but it is actually an herbal blend. Yes all small things but generally the organization, management and menu could stand some improvement. As someone who has assisted in managing commercial kitchens there, problems are fixable but there is work to do. These are not big problems but seem consistent and annoying. The Ports Great! I would recommend all the stops. In most cases you do not have to take their overpriced tours. The exceptions are Berlin and St. Petersburg. Berlin can be done on your own but it is a hassle with a long train ride - 2 hours each way. St. Petersburg is just too confusing. Remember there are other tour companies and a number of the people we travelled with used the local talent instead of the tours offered by the ship and liked them. You will stay in St. Petersburg two days. The choice on the second day was limited. Local companies had a much better itinerary and you could buy one for both days. Our dinner companions on two nights and who we got to know a little arranged with a local company to take a tour. They arranged all this with 14 other passengers and had a great time. Next time I would do this rather than the cruise tours. I did separate reviews for Catherine's Palace and the Hermitage so will not repeat them here. Berlin?, interesting but would not repeat it too long and just was not of interest ... the curried sausage and country potatoes was a culinary oddity but if you like junk food quite good. Closer was a world heritage site and several people rented bicycles and just toured the countryside and the site. They all gave it a thumbs up. Your choice. The Stockholm visit was very interesting but only half a day. I believe this has now been extended by several hours. Tours are note necessary. Our favourite stop was definitely Tallinn. Take a walk, visit the museums and eat in a local restaurant. So all in all a good cruise and worth the money. Read Less
Sail Date April 2012
I have just joined Cruise Critic on the recommendation of one of the passengers ( ??? on the treadmill. Hi Annette) on this years trip. I have to echo the opinions of CLEMENTJR with respect to cost cutting, food and service. We had ... Read More
I have just joined Cruise Critic on the recommendation of one of the passengers ( ??? on the treadmill. Hi Annette) on this years trip. I have to echo the opinions of CLEMENTJR with respect to cost cutting, food and service. We had sailed on the Sun last year from Dover to Port Canaveral in a balcony cabin on deck 8 aft and really enjoyed the trip. While on that trip we were told that the ship was going for a refit in January 2011. There were signs that the ship was showing it's age like old style tube TVs and the odd stain and faded curtains here and there. With this in mind we decided to repeat the trip this year. Due to various family commitments we weren't able to book a balcony and settled for an outside cabin in deck 7 forward. There was a minor glitch on embarking at Copenhagen when the server died and all the check-in terminals went down, but hey ho that's computers. When we got to our cabin my wife was putting the toiletries in the bathroom when she remarked how dirty it was and that 'she didn't leave a clean house to come to a dirty cabin'. On further examination she then found price tags and hairs in the drawers. With that a swab of the shelves in the bathroom was taken and off to reception to complain. They were reluctant to accept our 'sample' but later an officer did come to the cabin to inspect it for himself. He then said he would have the cabin 'deep cleaned'. The subsequent knock on from this was a very surly cabin steward who refused to speak to us for the rest of the voyage. His loss. We couldn't see any signs of a refit in the cabin. The same old TVs, The mirror in the bathroom was tarnished for an inch and a half on the full bottom width, the carpet was worn through to the backing in places and the pull-out looked positively disgusting with stains. It's a very noisy cabin at docking time. My last Norwegian voyage I think. Read Less
Sail Date September 2011
We enjoy traveling with our children on holiday breaks as it is a special time given our dual profession family. All of us are music and history buffs, and we love the outdoors, hiking and biking or being on the water. Most of our ... Read More
We enjoy traveling with our children on holiday breaks as it is a special time given our dual profession family. All of us are music and history buffs, and we love the outdoors, hiking and biking or being on the water. Most of our holidays through the years have involved rented apartments, flats or houses in North America or Europe. Hotels are not usually to our liking. But Mom still has to shop and cook, at least some of the time! Restaurants are not easy for kids in Europe for every meal. European hotels are extremely expensive for more than two, and meal plans do not exist. After renovating our house and a busy working year, we booked this cruise fairly last minute. I asked for Holland America having sailed before in the early 90s, and wanting an authentic and smaller cruise feel. We had never seen England, Scotland or Northern Europe, having stayed previously in France, Italy. The Eurodam exceeded all my expectations. The areas we used, including our staterooms, were meticulously clean and kept in that condition throughout the cruise. The bathroom and provided amenities were wonderful. The beds were fresh and very firm, sheets were changed during the cruise, the cabin steward was excellent. We had already been in England and Holland for 10 days so we used the laundry service, exceptional, every T-shirt was ironed. The turnaround was less than 24 hours. (Compared to many hotels where we have stayed in Europe with NO laundry service, that is why we rent flats). Meals were excellent, in fact, outstanding. The Lido restaurant and Lido grill were especially wonderful with teens/preteens as everyone found something they liked for every meal and snack - including the requisite "healthy" servings of fruit and vegetables that the physician mom decrees are necessary. The formal restaurant on level 2 we visited together on formal nights and some nights just the two of us while the kids dined at the Lido. This because the meal is 3 or 4 courses and lasts a long time. This is how we like to eat and enjoy a superb meal but if you remain in Type A mode during a cruise be prepared - it is leisurely, you won't be served quickly and scooted out by servers clearing your table. The views to the ocean are unbelievable from the formal dining room windows as this is deck 2 near the sea. I particularly loved the lamb burgers at the Lido grill. The chefs/servers in the Lido restaurants (they cook right in front of you behind serving counters) were cheerful, very professional, and bent over backwards to give passengers whatever they needed/wanted. Four to six different "menu" areas throughout the Lido restaurant and all right from the grill/pot onto your plate. Truely, the food was exceptional. The views from the Lido restaurant (deck 9) were also amazing at every port (we visited 9 ports). The Lido pool/hot tub area was chic yet fun and never crowded; we went every day. We spent every evening and our whole days at sea in the Crow's Nest and Exploration Cafe at the top/front of the ship. We played chess and board games there, read books from the library (very fine), listened to the guitarist (very fine), and watched the scenery go by. Bar service and boutique coffee bar there. We all felt right at home. One of my favourite parts of a Holland America ship is the Promenade Deck. This retains all the flavour of a cruise ship of old with wooden railings and deck. It encircles the ship so you can actually walk and excercise outside, lovely on evenings with sunsets. Many ships have done away with this concept and are like floating hotels/casinos - the promenade deck is more our style. I used the spa and it was really lovely, great service. This ship has very little shopping, again I was not looking to shop on board. We spent every day all day outside at our ports of call, which were amazing beautiful cities where we could walk, shop and explore and often, hike on our own. We did prepare and research all our ports of call ahead of time; essentially we created our own itineraries and had the local bus/train/other maps and schedules ahead of time. We booked our own shore excursion at Invergorden through a local outdoor oriented touring company since all the exciting areas were inland and Scotland rental car agencies are not open on Sundays. If you have a family, we suggest doing this planning ahead as you will maximize enjoyment when in port. Ian, the ship's guide, gave fascinating commentaries as we entered and left port. Having read many commentaries, I would recommend folks read the information provided by the cruise line before you book, and certainly before you leave. We knew that alcoholic drinks were extra (there is a wine plan), all HAL ship excursions are extra, HAL adds $11 per person per day service gratuity (which you can actually modify at the end if you felt your service was not superb but ours was). But many things friends have told us were extra on their cruises were not extra on ours (extra snacks mid day for hungry teens such as pizza and ice cream, regular drinks such as iced tea and 5 varieties of juices), movies etc. We did not expect to have such fine musical entertainment as we are not "show people" - we very much enjoyed the daily string quartet and the guitar singer in the Crow's nest, and the jazz trio. Lastly, as noted in "Traveller" magazine and doctors travel journals, a cruise is in fact the most economical full service way to visit Europe with family. If you have not been over the pond before (we have been four times) it is crazy expensive and quite difficult to book if you are traveling around, and restaurants can be a big challenge. On a cruise, your room travels with you to many fascinating places, you can get back on the ship if the kids are tired, security is phenomenal, food is "North American" and kid friendly but varied including fine European dishes, you have a pool, everyone is happy and MOM GETS TO REST. (Dad did too). You can safely go out for formal dinner and leave young teens in the room or secure kid/teen places. Essentially, you get on, and forget rental cars, endless traveling and restaurant reservations - you simply float along and enjoy. Do it. Read Less
Sail Date July 2011
We are a Belgian couple who travelled with another Belgian couple from Copenhagen to Sint-Petersburg on the Costa Atlantica. We had a very nice holiday. Our inside cabin (without view) was comfortable and large with many space to ... Read More
We are a Belgian couple who travelled with another Belgian couple from Copenhagen to Sint-Petersburg on the Costa Atlantica. We had a very nice holiday. Our inside cabin (without view) was comfortable and large with many space to stock luggage and belongings. The weather was not so good, and we missed form time to time a balcon to sit on. Costa Atlantica has many many rooms with a balcony. Next time we surely would choose therefor; it is worth the higher price. The ship offers Italian kitchen, which we really like. The quality of the food is very good, with 2 seatings in the evening and very friendly personnel. At night (until 1 p.m.!!) they keep on serving pizza's on deck 9 and a dessert buffet on deeck 3. Very nice! We enjoyed our holiday and got good value for money. Read Less
Sail Date July 2011

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