5 Copenhagen Group and Theme Cruise Reviews

When we got to the ship we were told that we were not going to our first stop and we were staying another day we then sailed to tallian after we got back to the ship we were told that we were spending another night if they would have told ... Read More
When we got to the ship we were told that we were not going to our first stop and we were staying another day we then sailed to tallian after we got back to the ship we were told that we were spending another night if they would have told us that when we landed we would not have rushed to get back to the ship .When we were leaving we were told we would not stock in finland or stockholm what a disapointment. During the cruise we were kept in the dark about why we did not stop at the three port . Since we spent more time on the ship no new enterment was provided. we did receive a $44 credit for port fees .I feel NCL needs to compensate each guest This was my first NCL very disapointed We have Cruisde with other lines he do take better care of their guest We have book a other cruise withNCL i am looking for some compensation if we do not hear from them then i will have to relook at our vacation plans Read Less
Sail Date September 2018
This was the second time we had been on the Regal Princess - the first was in September 2015 (Copenhagen to New York) and this last voyage was around the Baltics. We liked the ship - hence, our choice to travel on her again in preference ... Read More
This was the second time we had been on the Regal Princess - the first was in September 2015 (Copenhagen to New York) and this last voyage was around the Baltics. We liked the ship - hence, our choice to travel on her again in preference to other cruise lines to our Baltic destinations. The ship is great, well laid out and easy to navigate. What was missing on this cruise was a "wow" factor - Yes, St Petersburg was clearly a highlight in terms of destination but it was more about the lack of energy on the ship to engaged with passengers. Compared to the previous cruise which had Martin Moss as the Cruise Director (who was fantastic), the current Cruise Director, Billy Hygate appeared to lack any overt enthusiasm and was rarely seen or heard around the ship. Apparently he had been with Princess for 45 years and it showed. His assistant also appeared over awed by him during the Wake Show. The Production shows were first rate and guest performers were entertaining. I must admit that it is disappointing that some passengers (and nationalities) lack a standard of manners that detracts from the overall on-board cruise experience - I refer here to courtesy around entering and existing lifts and behaviours around the Horizon Court and Buffet. Read Less
Sail Date April 2017
We had first cruised on Norwegian in Feb. 2016 on a Caribbean cruise. We had a suite on the Dawn,which was great and that probably affected our decision to join this cruise on her sister ship. There could not have been a bigger ... Read More
We had first cruised on Norwegian in Feb. 2016 on a Caribbean cruise. We had a suite on the Dawn,which was great and that probably affected our decision to join this cruise on her sister ship. There could not have been a bigger difference between the quality of the onboard experience. This ship and its staff were a disappointment at every level. The serving staff were anything but pleasant and appeared extremely unhappy in their jobs. There were exceptions, of course, but it doesn't take many bad apples to spoil the barrel. We had a balcony cabin that was the smallest I've ever seen on a ship. The leader of our group, who upgraded to a suite at the rear of the ship even had a cabin that I would equate to our last balcony room on Celebrity...nothing like a suite at all. By far, the quality and choices of food were our biggest complaint. The buffet was like pigs at the trough and we avoided that one like the plague. The other sit-down restaurants that did not charge a premium had a fixed menu that was mediocre. Even recipes for standard entrees that one would think no one could screw up were bastardized to the point they were nearly inedible (think chicken cordon bleu). The premium pay-per-plate restaurants were better, but by no great margin. We were served the worst lobster I think we've had anywhere in their steak house, and the Brazilian restaurant cooked their meats to a dried-up fare-thee-well. The elevators on the ship were a constant pain. It seemed as if they were running only half the elevators in each of the 3 banks and they took forever, being packed to the gills when they did finally show up. We did a lot of stair waking. Excursions were booked with 3rd party providers and the ports we visited were great, but at a pace that was almost too jam-packed for a real relaxing experience. On the bright side, the ship arrived promptly as advertised at all ports and with the exception of the elevators, embarking / disembarking was a breeze. The Free At Sea drink program is the best, and the bar staff was much better than the restaurant staff. I think this will probably be our last ride with Norwegian. Read Less
Sail Date August 2016
Cruise wasf OK, had balcony room on floor 8 and had best cabin person I have ever had. Christopher Williams was excellent and really did a great job. Ship needed painting and interior was OK. Shows stunk and were not good at all. Food has ... Read More
Cruise wasf OK, had balcony room on floor 8 and had best cabin person I have ever had. Christopher Williams was excellent and really did a great job. Ship needed painting and interior was OK. Shows stunk and were not good at all. Food has really gone down hill and they cut out lobster night. Lunch was OK and Breakfast was really good. Service was very good, and everyone friendly. Casino was not busy and everyone was complaining of loosing. Port of Call were OK, nothing special. We went to Iceland afterwords and wish we had gone there instead of cruising. Went to 12 floor for drinks and we were the only ones there, I know why now. Drinks were terrible and costly. Cruise Hawaii and you will enjoy that much better. in Geiranager Norway we rented the small cars and went up the mountain and had a blast. When I say small I mean small. Read Less
Sail Date August 2016
We recently returned from the NCL Norwegian Sun Baltic Cruise that sailed on September 11, 2011 from Copenhagen. The ship itself looks great and we had no issues with a balcony cabin on Deck 8. Our cabin steward was very efficient and ... Read More
We recently returned from the NCL Norwegian Sun Baltic Cruise that sailed on September 11, 2011 from Copenhagen. The ship itself looks great and we had no issues with a balcony cabin on Deck 8. Our cabin steward was very efficient and did a fine job. We really enjoyed the ports and had no complaints with any of the shore excursions. Our biggest problem relates to ship life. The ship has a major design flaw with it's buffet on Deck 11. Most ships we've been on in the past have mirroring buffet lines on both sides of the ship with plenty of seating. Norwegian Sun has a buffet only on one side of the ship, the other side has a bar and small dining area. There is a secondary buffet outdoors with less choices at the aft end of the ship with outside seating. This would be fine if the weather was always good, but a mid to late September cruise in the Baltic doesn't lend itself to outdoor eating, particularly in the morning. There was a constant battle to find a table indoors. The buffet itself seemed small with fewer choices from our past experiences. The food was OK. We were disappointed with the coffee/juice bar since they cut off juice drinks after breakfast. A money saving trick. Eventually we gave up on the buffet altogether, electing to go to the relatively empty dining room for breakfast. We did learn that you didn't want to be in a hurry to meet a shore excursion without giving yourself at least 1 1/2 to eat in the dining room. Lunch wasn't a big issue since we took most all day shore excursions. Fortunately, there were only two sea days to contend with at lunch time. Our group of 22 had three tables reserved for dinner every night which was nice. Service however, was very spotty. Just getting your water glass refilled became a challenge on many occasions. We wondered if NCL's decision to automatically charge your ship credit for daily tips leaves the incentive out for the staff to do a good job. Some of our cruise mates elected to have their daily $12/person charge reduced because of the service. Food for the table would arrive in spurts, instead of at the same time. The menu was rather bland and uninspired. The Sun has five specialty restaurants, all with $25-$30/person upcharges. Seems like you shouldn't have to pay an extra $50 to have a good steak. At least we didn't have to in the past. Drink costs were rediculous. $2.50 for a diet pepsi is sad. Overall, we felt that there are plenty of cruise lines sailing to the same destinations and NCL is no longer on our list of choices. Read Less
Sail Date September 2011

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