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Copenhagen Family Cruises Cruise Reviews

Cruiser Rating
3.8
Average
2033 reviews

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1-10 of 182 Copenhagen Family Cruises Cruise Reviews


Very crowded, lack of attention to basic management

Review for Norwegian Getaway to Transatlantic

hillsofrome68 avatar

hillsofrome68

10+ Cruises

Age 60s

We selected this cruise because I was attending a watercolor workshop. I enjoyed the course thoroughly. However, the location the ship provided was in a dark club painted black with limited lighting, their staff assisted us to have tables under the best lighting fixtures. The ship is very large and lacks good and quiet areas around the ship to just read and relax. In fact, at the last refit a ...
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Sail Date: October 2019

Cabin Type: Mid-Ship Balcony Stateroom


C'mon NCL, you can do much better than that

Review for Norwegian Getaway to Transatlantic

travelhawg avatar

travelhawg

10+ Cruises

Age 50s

I've cruised on Royal Caribbean, Celebrity and NCL. I've cruised 11 times. This is the most mediocre cruise line I've been on. Let me tell you why... Poor Customer Service at every level - the biggest problem with NCL is their lack of interest in their "staff culture". There is no one setting an example for how to treat customers. On most cruises I've been on, I felt special and pampered. Not ...
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Sail Date: October 2019

Cabin Type: Aft-Facing Balcony Stateroom


So ready to get off the ship

Review for Norwegian Getaway to Transatlantic

geocruise avatar

geocruise

10+ Cruises

Age 60s

We chose this cruise because of the itinerary and we love sea days. We didn't expect it to be 7 sea days in a row. After reading the other reviews, I totally agree with the comments of the reviewers. NCL really failed on this cruise for the things they had control over. The cabin and room steward was excellent. The ship was too big with too many people crowed in a small space like the ...
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Sail Date: October 2019

Cabin Type: Mid-Ship Mini-Suite with Balcony


Too large

Review for Norwegian Getaway to Transatlantic

rantru avatar

rantru

6-10 Cruises

Age 70s

We went with several couples. This ship is too large to be organized. I sensed some of the crew was not trained in their jobs. Have only been on one other NCL cruise. This cruise was the worst of the 10 cruises we have been on. Would not recommend a large ship. Staff was generally good although the Margaritaville restaurant experience was as bad as any restaurant experience ever. Horrible ...
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Sail Date: October 2019

Cabin Type: Mid-Ship Balcony Stateroom


Overcrowded Disorganized Disappointment!!!!!

Review for Norwegian Getaway to Transatlantic

CindyMcRae avatar

CindyMcRae

10+ Cruises

Age 60s

Although the itinerary was a dream come true for me, the ship itself and its management had a lot to be desired! I know it’s was a repositioning longer cruise than usual, but the staff and management were so unprepared and disorganized constantly that we cannot recommend this ship! First, they ran out of a lot of staple type food items, like Iced Tea, Orange Juice, Lettuce ...
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Sail Date: October 2019

Cabin Type: Mid-Ship Balcony Stateroom


NCL could have done better!

Review for Norwegian Getaway to Transatlantic

ChitownUSA avatar

ChitownUSA

10+ Cruises

Age 70s

This was our 12th NCL cruise in the past 17 years and I must say the level of customer service has dropped considerably over those years. Much of the shortfalls on this particular cruise had to do with the weather which, of course, NCL could do nothing about, especially our having to be caught in Hurricane Pablo and a Tropical Storm! What I would have expected though is that they have a lot of ...
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Sail Date: October 2019

Cabin Type: Balcony Stateroom


No management

Review for Norwegian Getaway to Transatlantic

Fredrica Lougeay avatar

Fredrica Lougeay

First Time Cruiser

Age 70s

As a recommendation from close friends we were convinced that this would be the prefect way to get "out feet wet" with cruising. Our friends had been on many cruises before this and certainly knew the ropes. What we found was endless lines of people for every event ranging from mandatory passport inspections, to dining (even with reservations), to entertainment, to going to our planned ...
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Sail Date: October 2019

Cabin Type: Mid-Ship Mini-Suite with Balcony


Never again Norwegian

Review for Norwegian Getaway to Transatlantic

Danforthfamily avatar

Danforthfamily

10+ Cruises

Age 60s

First the positives: excellent entertainment- if you can get a seat to participate Great staterooms Our room steward Narendra was fabulous Cirque Dreams and Steam was amazing Burn the floor dancers show was fabulous The rope course was great and so were the attendants The water slides were fun The grilled shrimp in the garden cafe was excellent consistently Ports of ...
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Sail Date: October 2019

Cabin Type: Balcony Stateroom


Most disorganized cruise ever! Stay away not Getaway..

Review for Norwegian Getaway to Transatlantic

lindalu138 avatar

lindalu138

10+ Cruises

Age 60s

Stayed at the Marriott Copenhagen for 5 nights. 5-10 min walk to Tivoli Not close to any restaurants so we ate breakfast at the Marriott. No decaf coffee found in Copenhagen. Due to dietary restrictions, I cannot have caffeine. I chose this transatlantic cruise because of the itinerary. Pros: midship balcony room well maintained. Steward was pleasant and efficient. ...
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Sail Date: October 2019

Cabin Type: Family Balcony Stateroom


Never again 2

Review for Norwegian Getaway to Transatlantic

captain kirk avatar

captain kirk

10+ Cruises

Age 70s

I have gone many transatlantic cruises but this was one is one for the books. They were understaffed. Took forever to get dinner, lunch at the restaurants. The ship was not prepared for this cruise. I will never do ncl on a transatlantic again. Entertaining was good if you were a sardine and squeezeed into small rooms. Everyone was hacking or sneezing. Wasnt for the drink package it would of been ...
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Sail Date: October 2019

Cabin Type: Large Balcony Stateroom


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