425 Copenhagen Family Cruise Reviews

We choose this cruise for the uniqueness of the destination, the Baltic Countries. a great experience on the cruise but couple of things left us angry and wanting 1) Seafood Paella being served was a highlight as we love seafood and ... Read More
We choose this cruise for the uniqueness of the destination, the Baltic Countries. a great experience on the cruise but couple of things left us angry and wanting 1) Seafood Paella being served was a highlight as we love seafood and Paella, we know Halal is not offered but the paella had PORK sausages even though pork was not mentioned on the menu description. With the number of Muslims cruising with NCL, I would think they would at least be clear about that. live cooking omelets in the breakfast saw spatulas being used to turn ham filled and normal eggs, The Indian Dishes , in the garden Cafe had beef and pork dishes along with the vegetarian choices, which sort of says NCL does not care about the sensitivities of this segment of the market. The pullman beds were left out for the duration of the cruise and not closed daily which would have made the day time cabin use pleasant. Value for money, being specific an 1 year old infant being charged full 3rd person cost is not value for money in anyway as there is nothing infant friendly available or provided by the cruise line, Freestyle for adults is definitely a great way to cruise and value for money, but NCL has to look into the Muslim cruising market by making sure pork is properly marked and the utensils not used, at least by the crew handling the food, in an interchangeable manner, may be even take some pointers from other cruise line on how to avoid the same, like Carnival. We had 8 seniors in the group, for who there was no on board activity, that they could enjoy, These avoidable incidents would have enhanced the good experience Read Less
Sail Date July 2019
Theis ship is horrible, the service is so bad there is no excuse for it. It takes ages for a waiter to come to you for drinks in the main buffet even tho you have a bell for colling them, one time the waiter came to the table canceled ... Read More
Theis ship is horrible, the service is so bad there is no excuse for it. It takes ages for a waiter to come to you for drinks in the main buffet even tho you have a bell for colling them, one time the waiter came to the table canceled the call and just walked away without takeing our order, when we asked him why he did that he came with such a dumb excuse, and thats is all the staff have for you is excuses. When you want to go to shore there are harbors with only steps as gang walks so disabled people cant disimbark, on the ports that disabled people can disimbark you will go thru hell when you imbark, first of all they will make sure that you know that they doing the disable people a big favor if they let 1 person to acompany the disable thru security, we had 1 person with an oxigen mask on her and security made her stand in line for 10 mins for security, they made me choose betwin my disabled father and my child ( who didnt speak english) so i had no choice but to wait for my child, so my father had to wait for me and my child and they put him near a trashcan so god forbid he will interfere the other guests, when we whent to complain about it, the costomer service made me feel like I was the one to blame, he didnt wrote my complain right and ofcourse the complaint was nulled with the excuse that you cant expect them to let 3 people cut the securety line (and I remind you 1 person is disabled and one is a child) and leting the other guest wait. The dishes in the buffet was dirty we got glasses with lipstick marks on them, plates with pasta still on it. On other ships at the evenibg of your first imbarkation the person in charge of cleaning your room comes and introduce him/her self to you and tells you that every thing you needs room wise to come to him/her, on this ship we saw him only on the last night of the cruise. The one bright light on the ship is the food, it was tasty and good and you had a large choice of dishes to choose from in the buffet, and every day was diffrent dishes, too bad you couldn't had plates to put those delicious dishes. We took an excurtion in kiel and asked the woman who booked us the excurtion if it takes us to see the city itself including the city center because they had 1 tour only for the harbor and the tour we took, at the end both of the excurtions was only for the harbor and we didnt saw the city at all. Pass these ship there are other ship lines that are much better with the same prices as this one. Read Less
Sail Date July 2019
Very beautiful ship. Clean room public arias. The stuff that I connect with was the best. Our balcony room was great and clean. The food was delicious and there were a lot of choices. Everything was organized great while going to and from ... Read More
Very beautiful ship. Clean room public arias. The stuff that I connect with was the best. Our balcony room was great and clean. The food was delicious and there were a lot of choices. Everything was organized great while going to and from the ship . We had so much fun. Not our last cruise for sure... We took a cruise to the Norway fiords and we were excited to see that it was as we expected it to be and much more. I highly recommend at this particular cruise to book a balcony room in order to enjoy the breathtaking views. Another great tip is to get to the embarkation as soon as You can to avoide the lines and to enjoy the ship longer. Our room was ready at 13:00 so we were happy to start our day with a good coffee on our balcony and relaxing room. Read Less
Sail Date July 2019
We were two families of three generations (including grandparents and children) excited to be traveling to Baltic destinations. We stayed in a balcony family cabin (14814) that had a Pullman bed. I had previously sailed twice with ... Read More
We were two families of three generations (including grandparents and children) excited to be traveling to Baltic destinations. We stayed in a balcony family cabin (14814) that had a Pullman bed. I had previously sailed twice with my family on Royal Caribbean with similar accommodation so had an idea of what to expect. Overalll Royal Caribbean was by far more organised, pleasant and enjoyable. Left NCL in its wake. In summary: Good points: Easy booking Easy NCL bus transfer from airport to cruise terminal and cruise terminal to city Centre Loved Million Dollar Quartet Show Loved the Magician show Engaging staff at onboard bars Loved St Petersburg Clean cabin Spacious bathroom Enjoyed the water slides, climbing wall, mini golf and sports deck Bad points: Felt chaotic and overcrowded when first boarding the ship. I wanted to get off as soon as I got on. Absolutely terrible safety briefing- the children and I were crammed into the casino which stank of cigarettes and we couldn’t see anything because of the number of people The actual briefing was relayed in several languages which made the briefing excruciatingly long. RC was out on the deck in small groups and was far less time consuming My daughters Pullman bed was not made until almost midnight on our first night!!! Guest services was located opposite the central atrium which meant that you could not hear a thing the service personnel was saying if there was a band or other entertainment playing. I have excellent hearing and could not hear, so I felt sorry for the elderly people with hearing aides in the queue. Seriously bad location for guest services! The casino was centrally located in the middle of the ship on a middle deck. This meant that you had to walk through it to get to restaurants, bars or other services. As you are allowed to smoke in the casino it was disgusting to smell cigarettes whilst at the nearby noodle restaurant or to have to walk through it with children. RC has the casino at the bottom of the ship and out of the way. On the first day there was a problem with my credit card and when I went to guest services to sort it out I was quickly made aware that I was not the only one with problems. The queue was enormous. People had been waiting in line for hours!!!! Yet again, there was a band playing which made the whole experience frustrating. The queue was there the next two nights!! The free buffet restaurant The Garden Cafe, was nowhere near as good as the Windjammer on RC. The layout was like that of a school canteen with all the food stations located in a rectangular central hub that you walked around. The food was okay but not very exciting. The RC windjammer was more open and visually appealing with tastier food options. Paying 5USD for a bottle of water was absolutely absurd. The smoking area was right near the main swimming pool in the middle of the deck!!!! It was on the same deck as the outdoor seating for the Garden Cafe so on occasion the waft of cigarette smoke would blow towards you whilst eating. Disgusting! You would also have to walk past the smokers to get to the ping pong tables. Smoking on a ship is a health and safety risk. At the very least the smoking station should be away from areas that children and non smokers use. Specialty dining restaurants were not so special. Ocean Blue was the best of the lot. The others were all the same. The poor ship layout, food choices and inferior qualities compared to RC means I would never sail with NCL again. Read Less
Sail Date July 2019
There were pros and cons as on any vacation, but we came away satisfied. We chose this cruise because of the ports and the price (a similar Princess cruise was much more expensive, even with our “Platinum” status). The rooms were ... Read More
There were pros and cons as on any vacation, but we came away satisfied. We chose this cruise because of the ports and the price (a similar Princess cruise was much more expensive, even with our “Platinum” status). The rooms were quiet (except once late at night when we heard loud voice from next door) and comfortable, most of the food was good, there was plenty to do (I never cracked the book I brought along), and we enjoyed the ports, especially St. Petersburg. We booked a 2-day (plus an evening) tour with Alla in St. Petersburg and just went out on our own for the rest of the ports. Although the ship did not feel as crowded as I expected (except on the last morning), the main down side to such a large ship was that we did not port close to the town centers in Warnemunde, Stockholm, or Helsinki which complicated independent travel. But if you do your research, it is still the way to go in my opinion. You can see what you want; you are not traveling with a large group; and you save a lot of money. Plus I think you get a more authentic experience exploring a city on your own. The Ship: The Getaway recently underwent a multi-million dollar renovation, so it did look clean and updated as one would expect. As others have pointed out, the atrium area in particular is very small for the size of the ship and seating is very limited (especially given the number of events held there). But if you arrive early, you should at least be able to get a seat on the next level up overlooking the action (like a balcony). On the other hand, way too much space is devoted to the little-used casino. While I realize that gambling is a good money maker for ships, even at its busiest, I never saw even 10% of the slot machines being used (there must have been hundreds of them). At the most, I saw maybe 25% of the tables partially occupied. Usually, it was much less than that. Plus the smell of smoke wafted beyond the boundaries of the casino. Yuck! A chunk of that space should have been used to enlarge the atrium area when the ship was renovated. Although seating in other entertainment venues was also limited given the size of the ship, if you plan ahead, it is not a big problem. Make online reservations as soon as you can for what you can (e.g., the main dining rooms, The Cirque show, Million Dollar Quartet, and Burn the Floor); reserve what you can once on board (e.g., Escape the Big Top and Shanghai Noodle Bar); and arrive early for the first-come, first-serve restaurants and activities. There were no nightly movies on a big outdoor screen like we have had on other cruise line ships, but they did have lots of daytime outdoor activities, including several big water slides, a rock climbing wall, a ropes course, mini golf, a basketball court, ping pong, and a giant chess set. Our adult children took advantage of the first three of these activities, but were a little frustrated by their limited time availability. They have an “adults only” deck area (Spice H2O) which is nice, but it did not have a real pool, just one that looked like a kiddie pool—small and shallow. It did have two hot tubs. It was a bit frustrating that the staff did not enforce the “adults only” rule for the hot tubs in the main deck area. We found the staff to all be pleasant, courteous, and hard-working. Restaurants: Taste/Savor Main Dining Rooms (same menu/food, just on opposite sides of the ship)—we ate here six of the nine nights. We were generally pleased with the selection and food. Yes, they repeat some entrees every night but that means that you always have a choice of beef, pork, chicken, seafood, and two veggie (pasta) entrees, in addition to the seven entrees that are new each night. They also have about 10 appetizer choices (some repeating but we didn’t mind because they were good) and we always found something good for dessert! The portions were relatively small, but we liked that because you could have one (or two) appetizers, an entrée, and dessert without feeling overly stuffed (definitely full though!). Shanghai Noodle Bar—We ate here for one dinner. The appetizers and soup were good; the entrees were just okay. They only had two desserts—fruit cup and “chocolate cake” (it did not have a cake texture)—which were okay. The service was odd in that we got our soups after our entrees. O’Sheehans—My daughter and I had most of our breakfasts here. The menu is not extensive and the same every day, but we liked their omelettes (they had more choices of add-ins than the buffet). Our group of five also had one “snack” meal here—just fish and chips and the wings. I didn’t eat these but the fish and chips were described as “good” and the wings “okay”. Garden Café—this is the buffet. I read very mixed reviews on this prior to our trip. We thought that, in general, the selection was good and most of the food was at least “okay to good.” Nothing was “bad” and some was quite good. Yes, it can be crowded at peak times, but other than the last morning, we could always find a table within a minute or two of looking. The last morning took a few more minutes, but we did eventually find one. The main negative was the limited hours (not 24/7 like we were used to) and only limited snacks were available during non-peak hours. O’Sheehan’s is 24/7. There are lots of bars. We went primarily to Syd Norman’s Pour House—brand new rock ‘n roll venue with the recent renovation and our favorite place to hang at night. The Pour House Band is excellent in terms of musicianship and vocals, especially with the addition of the two women singers (I don’t think they are formally a part of the band because they were never introduced). Our kids also went to Bliss where they met up with similarly-aged adults (mid- to upper-twenties). In particular, they enjoyed the Glow Party. Entertainment—besides the bars, we went to: • Cirque Dreams—they had some acts we’ve never seen before (like one woman using another woman as an acrobatic “swing”). However, the show was short (about 45 minutes); it ended about a half hour before that stated time. Dinner was mixed; the filet and shrimp were good, as was the caprese salad appetizer, but the mini desserts were disappointing—a flan that had little flavor, with a fruit sauce that was good; a red velvet cupcake that was just okay (the cream cheese frosting was the best part); and a fudgy-type brownie? It looked good, but was thick and not very flavorful. • Burn the Floor—good singing and dancing (samba, rumba, and salsa). Lots of energy and entertaining! • Million Dollar Quartet—this show’s main characters were Elvis, Johnny Cash, Jerry Lee Lewis, and Carl Perkins at the start of their careers. The voices and musicianship were very good. • Escape the Big Top—you don’t escape the room, but do have to solve a mystery with other people (groups of 8) using various clues. Our kids and I had fun and our group won! Don’t do it for the prizes though—just a thin drink coozie and deck of cards. • Dueling Pianos and Howl at the Moon got many good reviews, but we missed these shows. Fitness Room—my husband reported that they had a decent array of machines and he was able to get on one without much of a problem. He said that you may have to wait for ellipticals and treadmills, but something was always available in the weight room. Another plus—the hours were longer than on other ships. A negative—you have to pay to use the sauna and steam room (same on the other ships, though). Ports: Copenhagen: We arrived a day early to spend some time here. I ordered the 24-hour Copenhagen Card on line before we left (you get a voucher). If you plan to visit at least three attractions in 24 hours, the card is worth it, since it covers all of the major attractions and transportation. You take the voucher to the airport information desk (when you leave the baggage area and go down the escalator, heading toward the exits/trains, the information desk is on the right). Once you get the card, just follow the signs to Track 2 to get into the city. Our first attraction was the Lousiana Museum of Modern Art. Definitely worth the 40-minute train ride). So many interesting and beautiful things to see and experience, especially the exhibits by Pipilotti Rist. From the city center, take the train toward Helsinger, getting off at the Humblebaek stop. Once you exit the train, signs will direct you to the museum. We ate at the café on the corner where you turn (Lind’s Kaffebar). They have sandwiches, wraps, paninis, and omelettes. Good food; reasonable prices. When we returned to the city center, we checked into our hotel (more on that later), then we went to Rosenborg Castle. You can see rooms on five floors, including two basement levels (one for the treasury and the other for wine and weapons). There are many beautiful and unique items, but we were particularly impressed with the 3-D ceiling decorations and intricate ivory carvings. After a nap (flew overnight, so not much sleep), and dinner at L’Appetito (close to our hotel and the central train station; the pizza was good; they gave us free bread; and the service was quick and courteous), we went to Tivoli Gardens. We got there around 9 pm (twilight was at 9:30 and they were open until 11). They have beautiful gardens and lights, and free entertainment. Mamma Mia 2 was playing on a giant screen when we arrived, but they have a variety of other shows that pop up at various times (e.g., pantomime theater, ballet, acrobats, puppets, etc). You do have to pay extra for the rides (which our adult children did for the roller coaster), but my husband and I enjoyed ourselves without spending any extra money. We booked 3 double rooms (for 5 adults) with private bathrooms at Steel House. The rooms were small, just enough space for the bed and a small area in front of it (with a space to stash luggage in the base of the bed). But the bathroom was a decent size; the room was clean, quiet, and modern; the bed was comfortable; the price was significantly cheaper than other similarly-rated hotels; and it is close to the central train station, Tivoli Gardens, and the start of The Stroget, a pedestrian street with lots of shops. They also have lockers in the basement where, for a small fee, you can store your luggage if you arrive before check-in time. A tour guide stops by at 9:20 and 10:20 am to lead anyone interested in a free 2 1/2 hour walking tour to the meeting area in town (we did not do this). One minor annoyance was that the light in the bathroom was on a timer (you can set it for up to 5 minutes) and it will go off if no motion is detected (including when you are in the shower, but opening the shower door turns it on). Overall, I highly recommend Steel House and would definitely stay here again if I make it back to Copenhagen! Warnemunde/Rostock: Our berth was LP31 in Rostock. We took public transportation to get into town. To get to the Seehafen Fahre bus stop, go to the main road and turn right. When the road curves, just keep going straight to the large white building and you’ll see several bus stops—“A” right in front of the building, and “B” and “C” together off to the left. You can take bus 19 and 49 from B/C to the Dierkower Kreuz stop, then from there take tram 1 or 4 to Rostock Neuer Markt (New Market Square). We just walked through the market right there and then around town. The only building we went into was St. Mary’s Church, mainly to see the astronomical clock built in 1472, but it also has a beautiful stained-glass window, organ, and pulpit. We stopped in the Tourist Information Office to ask for a recommendation for a German restaurant for lunch. The gentleman gave me two names; one was a bit of a walk and one was just a couple of blocks away which is the one we chose. Hopfenkeller was a disappointment. The food was okay, but the prices were relatively high and service was terrible. We waited more than 20 minutes for the check even after catching the server’s eye once and then going right up to her to ask for it. Then we went to Warnemunde. From Neuer Markt, take tram 5 or 6 to the last stop (it’s the second one in Warnemunde). This is a beachside resort with lots of little shops (mostly clothing stores on the main drag [Alter Strom] with some souvenir shops on the road one block inland [Alexandrinenstrasse]). There is a lighthouse you can climb and you can just spend time on the beach. To get back to the ship, take the S-train toward Rostock, getting off at the Lutten-Klein stop. Then take bus 45 or 49 back to Seehafen Fahre. Helsinki: From our port (West Harbor/Hernesaari), we took bus 14 into town (the stop is close to the ship; just walk straight ahead on the road leading out of the port). Armed with a map of the tram routes and Rick Steve’s book, we were able to get around pretty easily. Our first stop was the Hietalahti Market (a flea market). They had a variety of goods—clothing, houseware items (lots of plates, glasses, tea pots), kids games/toys, collectibles, jewelry, books—like you would find in the U.S., but in mostly Finnish styles (duh). They also had stuff from Asian and other European countries. Next, we stopped at Kamppi Chapel (a serene oasis in the middle of a bustling city and cool architecture) on the way to the Church of the Rock (again interesting architecture, blasted out of solid granite). There are also a couple of small but good souvenir shops nearby. Then we headed to Senate Square, Market Square (bought several items here), and Uspenski Orthodox Cathedral (beautiful inside and out). We had lunch at a little pizza place on a corner across the street from Market Square (Vaelsa)—good pizza, good prices, fast service! St. Peterburg: We booked the 2-Day Must See tour plus the night Faberge Museum tour with Alla Tours. They were very responsive to questions prior to the trip. Our guide, Paulina, was great—very knowledgeable, easy to understand (actually fun to listen to with an accent that sounded like a mix of Russian, French [which she also speaks], and British English), well-organized, charming, and adorable to boot! The restaurants we were taken to for lunch were both good—tasty food and in pretty rooms. We were dropped off at a more casual restaurant to get a snack on our own between the day and night tours on the first day; they had a wide variety of options, the food was very good, and the prices were very reasonable. All of the sights we were taken to were worthwhile; I would choose the same tours again. My personal favorites were the Hermitage and the Church on the Spilled Blood. Tallinn: This was the easiest port to do on our own—you just walk off and into town. First, we did the Tallinn Free Tour (they work for tips). Our guide, Helen, did a great job, despite the unusually high heat and humidity, having a double-sized group (the other guide was ill), and sometimes having to speak over the sound of church bells (which went off for a prolonged time). She provided just the right amount of information—enough details to get a general understanding of Estonia’s history, doled out in relatively small doses over a number of stops throughout the town, without being overwhelming and with a good amount of humor throw in! Very enjoyable!! After the tour, we just wandered around town and did some shopping. We ate lunch at Wok to Walk, which had made to order stir-fries—good food, reasonable prices, and quick service! Stockholm: From the port (Nyashamn), you can get a shuttle bus (it picks you up right outside of the Visitor Center at the pier (where you can buy tickets for both the shuttle and train). You can also walk to the train station, but we thought the shuttle was worth it (less than $4.50). We took the train to Stockholm City (the central station), then tram 7 to Skansen (this is also the tram for the Vasa Museum and the ABBA Museum). Skansen is an open-air museum representing five centuries of Swedish history with over 150 dwellings, people in period dress, and a zoo. It sounded good to us, but we were underwhelmed and decided that it was not a good use of our limited port time (we had seen the Vasa Musuem on a previous cruise and were not interested in the ABBA museum). Maybe it would be worthwhile if you have younger children, but many of the workshops/buildings in “Old Town” were closed and we found only two employees giving spontaneous information about their crafts/history of the buildings; the others remained silent. The zoo was very small and several of the animals were hard or impossible to even spot. Lots of walking is involved, up and down hills. We ate lunch in their sit down restaurant (cafeteria); the food was okay, but a little pricey. From here we went back to the central train station, then took the metro/tunnelbana one stop to Gamla Stan (Old Town). You can take the red or green line, just watch what direction it’s going (I printed out the Rail Network Map ahead of time). Again, we just wandered around town. Read Less
Sail Date July 2019
I chose it because I wanted something that will include St. Petersburg with it and the Baltics. I thought since the ship was carrying 4500 passengers and 2500 crew members that it will be like lining up for a blockbuster movie. Anyway, ... Read More
I chose it because I wanted something that will include St. Petersburg with it and the Baltics. I thought since the ship was carrying 4500 passengers and 2500 crew members that it will be like lining up for a blockbuster movie. Anyway, most days it was organized, the only times it was in disarray was the embarkation and disembarkation day which happens on all cruise ships. Ship really big, with most of the activity in the garden cafe on the 15th deck, the rest of the restaurants are ok. We stayed in a mini suite and it was an upgrade from our usual inside stateroom and i will probably never go back to the inside stateroom Dining in most restaurants are ok. Specialty dining is good if its offered free at sea otherwise, I wouldn't buy it. Entertainment and activities are good, although we went out to port everytime, we didn't have time to try out everything Help for someone with limited mobility like me is ok, although at 2 ports, we couldn't find wheelchairs and attendants to it because they were all under the shade whiling their time away and coudln't care less about people who actually needed their help. Crew is great always Read Less
Sail Date July 2019
This was the first time we have cruised with NCL and probably the last. Whilst I won't say it was a bad cruise it just wasn't on the same level as we have come to expect from other cruise lines. Starting with a hap hazard ... Read More
This was the first time we have cruised with NCL and probably the last. Whilst I won't say it was a bad cruise it just wasn't on the same level as we have come to expect from other cruise lines. Starting with a hap hazard check in process first impressions were not great. We were travelling with my daughter and her friend and were surprised to be told that they could check in with us as they were on a different floor from us. Our check in was relatively quick but it took ages for them to check in my daughter and her friend. The ironic thing is that we did all of the check in processes such as provide credit cards and passport numbers online so I can't see why it should have taken so long. Once on board we decided to have lunch at O'Sheehans Pub before exploring the ship. The food served here is very typical American comfort food which we chalked up to being because this is the all hours dining venue but unfortunately the food in the other restaurants doesn't get much better. We then sat through a farcical safety drill in the same restaurant. They had TV screens all around the restaurant that they could have displayed safety information on but did not use them and instead relied on staff shouting on megaphones. It was really confusing as you had groups in another area across from us trying to conduct their safety briefing at the same time and it was really hard to here what was being said. They then went on to repeat the safety briefing in five different languages and by this time a lot of people started talking during the different briefings in other languages to which the staff responded by yelling at those talking so you could'nt actually here what was being said. Once the safety drill was over my wife and I left my daughter and her friend to explore the ship whilst we did likewise. The ship is huge but NCL pack far too many cabins onto this ship so unlike other large ships I have been on that cater to several thousand guests this ship always feels crowded. The public areas, whilst nice, are nowhere near the same standard as we found on Royal Caribbean's Quantum Class boats which Norwegian Getaway competes. That said there are plenty of things to do throughout the ship including Rock Climbing, 6 Waterslides, a Ropes Course and Mini Golf. Unfortunately the ropes course and waterslides were not open that often and even though my daughter tried many times she didn't get to go on either throughout the 9 days of the cruise. On the last sea day they had closed the big water slide as it was leaking? There were several restaurants throughout the ship but I am not sure why they have so many as pretty well all of the complimentary ones serve exactly the same food. I am sure the American guests, who comprised around 60% of guests, would have found the food fine but for people who enjoy good food we were disappointed in the selection provided on the menus throughout the ship even in the specialty restaurants. The food wasn't bad but it wasn't good either. It was very basic and not much variety. We ate at three of the specialty restaurants and in all honesty would have to rate them as mediocre at best. About the only decent one was the Italian restaurant La Cucina. The food here was quite good but still note what I would classify as fine dining. The outdoor promenade concept was nice touch but unfortunately on a Baltic cruise the weather was not ideal to eat outdoors on a number of nights. The free style dining concept, was also good in principle, but can be a bit tiresome when you have to queue every time to get a table even if you have a booking (which never seem to be available) but the wait times are generally only 15-20 mins.They give you a buzzer so you can wonder off and get a drink whilst you wait. We thought the staff, whilst always friendly, lacked the level of training we have experienced on other cruise lines. A few of them were quite rude. Even in the specialty restaurants where you expect really professional wait staff, sommeliers etc they just seemed to lack the class you get from other cruise lines. We didn't take any of the "free extras" like drinks packages, specialty dining etc when we booked as they are not really free and booked our cabin at the "sail away" rate so had to pay for drinks as we went and found NCL to be really overpriced for drinks on board. It was actually cheaper to buy wine ashore and then pay their exorbitant corkage charge (USD$15 per bottle) than to buy drinks from the bar as they not only charge you $10 per glass but then add on 20% service. (I am sure the staff don't get paid this 20% service charge). Just about everything on the cruise was way overpriced and we were in Scandinavia!! Our room steward, Roberto, was always very friendly and helpful. I was surprised when we didn't get the cute towel animals you find on other cruise lines but apparently NCL don't do these. The entertainment was a bit hit and miss. There were not a lot of shows in the main theatre. "Burn the floor" was really good but "Million Dollar Quartet " was average. I really enjoyed going to the "Pour House" Rock show which they had around 3 or 4 times throughout the cruise. I am perplexed about the "Headliners" club as they did not have a single comedy show on for the duration of the cruise. They also did not have any movie nights on deck even though they had the big screens. maybe it gets a bit too cold on deck but I would have thought they would use them at some stage throughout the cruise. We did not do any of the ships shore excursions as they are a massive ripoff.(eg We did a two day Sy Petersburg all inclusive tour with a small group of 12 people for USD$265 per person through ALLA Tours when the cruise was charging USD$300 per day in a bus packed with 40 others. Interestingly one of the comments made during the "meet the officers" presentation was that the Shore Excursions were the most profitable department on this cruise so I guess there were a lot of suckers who did shell out money for them. In summary I would say this was a good cruise in terms of destinations and lots of on board activities but I don't think I would choose NCL again. Read Less
Sail Date July 2019
The entertainment on the ship was amazing! We went to see Burn the Floor, Cirque Dreams and Steam, the Magic Show and the Million Dollar Quartet. They were all fantastic and you could tell that the performers were very experienced. The ... Read More
The entertainment on the ship was amazing! We went to see Burn the Floor, Cirque Dreams and Steam, the Magic Show and the Million Dollar Quartet. They were all fantastic and you could tell that the performers were very experienced. The dining was okay. Garden Cafe had lots of options when it came to different cuisines. The teppanyaki restaurant and La Cuchina were nice but it was really annoying because kids have to eat from the kids' menu in the specialty restaurants. The service was so-so. It took a long time for the staff to get the drinks. The pools and hot tubs were very nice. I liked that the pools were not saltwater like many other cruises I have been on. The ports were amazing. The only problem that I had was that it was a bit chilly so you need to make sure to bring jackets. I have a special recommendation for a man named Kashif from Zimbabwe. He was a photographer on our cruise and he was very kind and he is one of the best staff members on our cruise. He definitely deserves a raise!!! Read Less
Sail Date July 2019
We wanted to see the Baltics and this cruise was just right! The ship was amazing and I rarely felt like there were 4600 guests aboard. The only time it felt crowded was in the buffet for breakfast, sometimes it is difficult to get a seat. ... Read More
We wanted to see the Baltics and this cruise was just right! The ship was amazing and I rarely felt like there were 4600 guests aboard. The only time it felt crowded was in the buffet for breakfast, sometimes it is difficult to get a seat. The food was great and they were very accommodating for my wife's egg allergy. The itinerary was great and we really enjoyed our excursions, though they were very expensive, they were worth it. The entertainment was wonderful and we saw everything we wanted to see. Burn the Floor and .million dollar quartet were very good the others were just good, not the best I have seen but enjoyable. The magician was the notable exception he wasn't very good at all. Moderno was a great specialty restaurant and a good value for a brazillion Steakhouse. The weather was great but not really warm so we didnt use the pool as much as we would have liked but it was nice when we did. Read Less
Sail Date July 2019
I would just concur with the poster who wrote "Marginal and Loud" as their headline. If you like really big, really loud, really overcrowded, and really under-serviced ships, then this ones for you. Otherwise I would run and ... Read More
I would just concur with the poster who wrote "Marginal and Loud" as their headline. If you like really big, really loud, really overcrowded, and really under-serviced ships, then this ones for you. Otherwise I would run and "Getaway" as fast as you can. The ports were great though. The room attendants were friendly and spot on, so I will give kudos where due. The Starbucks was great. The sushi restaurant was not half bad, and the steak place was downright good. The rest, well...just mediocre to bad. The wait times for tables, the feeding troughes at the buffet (literally not to be able to find a table at the buffet and having to eat outside where its 50 degrees is unacceptable for any ship), the nickel and dime fees for everything, the cacophony of noise in the main sections of the ship. I waited 3 days for them to bring me a case of water I purchased the minute I got there, which I'm pretty sure is the same water that comes out of the tap but that's besides the point. At some point at day 2 I had to buy liters of water at the bars because I didn't know if I was ever going to get it. Water, you know, it's kind of important to some people. I recommend buying the bar water btw and not the case water, the bar water is actual good quality bottled water, not their crappy filtered water. I have become used to smaller ships after many years of cruising and don't like crowds, so this just wasn't the ship for me. I chose this ship because we were traveling with 4 teens and I wanted them to have more activities like the ropes course and slides etc. But with 5K people and very limited hours that these facilities were open, no one used them from my group anyway. The only saving grace for my group was the Haven which is worth the money if purchased on day 1. It's the only area of relative quiet and the pools and saunas are nice. All in all this felt like a Carnival ship sailing in the Baltic. So if you like Carnival, you'll like the Getaway. Read Less
Sail Date July 2019
Chosen by another family who was trying to please everyone. It didn't have the entertainment or on-board activities I would have expected. Overall the ship was more for younger couples or families with children than for seniors. ... Read More
Chosen by another family who was trying to please everyone. It didn't have the entertainment or on-board activities I would have expected. Overall the ship was more for younger couples or families with children than for seniors. Ship was very loud and crowded. Long narrow hallway to room was always blocked with cleaning carts and equipment. Few shows that had to be reserved went very quickly, and they let people in after show had started, interrupting those seated near the back. Specialty dining was overall a good experience though we could not get our first choice in restaurants. Buffet had good food selection, but it was crowded and difficult finding indoor table at times. Teenagers joined the teen club but never went there. They didn't use the pool, water slide or other amenities on top deck. Not sure what they did except go to fitness gym and out for late night ice cream and snacks. Glad I go to visit a few cities. Only saw Copenhagen from the bus as we missed our flight connection and were last ones into airport and on last bus. Definitely would have liked them to have booked us earlier, even a day or so on advance with time for excursions. St. Petersburg can't be seen in a day although we went on city and waterway tours, inside of cathedral. Tallin was interesting old city but guide let her opinion be known about our president. Helsinki was delightful modern city. Stockholm was my favorite, a beautiful old city and good waterway/city tour guide. Only wish I could have scheduled Vasa, but excursion family wanted was sold out. What can I say about Visby? I so wanted to see that town and family loved it. All excursions required a lot of walking and there was no easy way to get to town without fighting other passengers for a cab ride. I decided there was not way I could physically walk the 1/2 mile or so to the edge of the lovely buildings. Overall, this trip was stressful, and I and happy to be home. Would have to think some more whether I would have gone knowing how it all unfolded. Definitely more time in Copenhagen and better flight arrangements. Even with what seemed like excess time coming home, we almost missed flight connections in Chicago and were last ones on plane. Read Less
Sail Date July 2019
This is our second time with Princess Cruise and we are not regretted at all. The food is excellent and service is every caring. The only thing we don't like is this ship just has too many passengers. The Horizon Court for dining is ... Read More
This is our second time with Princess Cruise and we are not regretted at all. The food is excellent and service is every caring. The only thing we don't like is this ship just has too many passengers. The Horizon Court for dining is terribly crowded, stretched with its capacity. We would prefer a smaller ship for next cruise. Embarkation and disembarkation by Princess was easy & smooth. But the traffic from Copenhagen city to Ocean Terminal on embarkation day was terrible. It is one-lane each way road into the terminal area. We were waiting outside our hotel in city for taxi for almost one hour because most of taxi were stuck in the terminal area due to a car broken down on road. The Danish government should improve this as they earns so much money from cruises. Food and drink are excellent. The only hiccup was the first night we couldn't find our table although we had time-fixed dinning with pre-assigned table. It was very confused. On-board activities and fitness centre were average. We did not spend much time on board as the cruise had many ports to call and we spent most of time offshore. Service and staff in Regal Princess are excellent. Room stewards Jefferson was very helpful and he cleaned our room twice per day, making us feeling extremely comfortable during the whole cruise. Dinning room waiters were friendly and helpful although they were just too busy. Also Princess was very caring on the day to Berlin. After a long day of train/bus trip to Berlin, exhausted passengers back to ship after 8:30pm could still enjoy plenty of hot food served in Horizon Court. Cabin is clean. We had mini-suite on deck 11. It was clean, good size and comfortable to fit three persons. The odd thing is that the curtain between main bed and sofa bed does not block the sound at all. The sound from two TVs or people talking in the room would be heard. This makes the curtain not much useful. Entertainment is overall OK, though not outstanding. The Russian Folk Dancing was great. Read Less
Sail Date July 2019
After reading some of the reviews and complaints about NCL in general and their megaships I was a bit hesitant to book this cruise. It was our first time with NCL. having previously sailed with Disney and Celebrity. I am happy to say my ... Read More
After reading some of the reviews and complaints about NCL in general and their megaships I was a bit hesitant to book this cruise. It was our first time with NCL. having previously sailed with Disney and Celebrity. I am happy to say my fears were unfounded. Embarkation in Copenhagen went smoothly. We started out with lunch at Taste, which was great, and then headed back to our cabin - a 5 person oceanview on deck 5. It was clean, fresh and enough storage space. Dininig - We tried Cagneys, Teppaniyaki. La Cucina and the brazilian steakhouse - we absolutely loved the food there, Cagneys was our least favorite but it was good too. Other days we ate in the MDR's, we were happy with the food there too. The only place I wouldn't recommend eating was the buffet simply because it was so overcrowded and more about quantity than quality, but the fresh pasta station and other things like that made it tolerable. As for entertainment we didn't see any shows, except one violinist which was ok. We did partake in some of the family origami stuff but mostly our cruise was about relaxing, which we really did - as much as is possible with 3 kids under the age of 6. We did use the kids club on a few occacions, but I wasn't really impressed. The staff didn't seem to interact with our children much, but on the other hand I know some kids loved it there so I guess it depends a lot on the indidual child in question whether they will enjoy it. It was a good thing that they had the guppies playroom on deck 16, and then our oldest loved doing the mini golf, the bowling, the climbing wall and so on. The arcade was simply too loud, but we did enjoy the pool and splash area on several days even though the weather was freezing. I found the ship to be in excellent condition, and the service was fine. Apart from the kids club as mentioned above, I didn't find fault with a single crew member. We live in northern Europe, so we didn't go on this cruise for the ports. Instead we spent most of those days on the ship, which was much more enjoyable when there was less people on it. Having said that, apart from the buffet I didn't feel that the ship was overcrowded and waiting for elevators wasn't a problem. Favorite area on the ship was the waterfront, which was simply lovely. Read Less
Sail Date July 2019
There were 13 of us on this cruise ages 85 to 6. Everything from embarkation to disembarkation went smoothly. We had a dining table in the dining room for all 13 of us. The food and service was excellent. Our dining staff became ... Read More
There were 13 of us on this cruise ages 85 to 6. Everything from embarkation to disembarkation went smoothly. We had a dining table in the dining room for all 13 of us. The food and service was excellent. Our dining staff became friends and like family. They were wonderful with the 4 children. The children really liked their play area on the ship. They made friends with children from several countries and enjoyed the activities provided for them there. We did not take any of the tours provided by the ship. We enjoy researching the ports and going off on our own. However we did have a private tour each day we were in St. Petersburg. We enjoyed the entertainment in the Princess Theater, in the lounges and bars. The days at seas kept us all busy and entertained. I would highly recommend this cruise for a family reunion or just a wonderful adventure for anyone. Read Less
Sail Date July 2019
To be clear, we chose Norwegian because of the port stops and because the timing of this cruise allowed us to take it with another family. Overall, we had a great time with our friends, liked the port stops (except Russia), but the ... Read More
To be clear, we chose Norwegian because of the port stops and because the timing of this cruise allowed us to take it with another family. Overall, we had a great time with our friends, liked the port stops (except Russia), but the Norwegian part of the experience was disappointing. In the past, we have cruised with Disney (2), Princess (1), and Carnival (1). Liked... 1. The ports and excursions were generally good, but expensive. 2. Bar services were very good (few lines, good drinks). Sugarcane Mojito Bar was excellent. 3. The few on-board entertainment / shows were very good (Burn the Floor and Cirque Dreams & Steam, Sid Norman’s nightly rock entertainment). 4. Food was good, but best food was at restaurants where an extra cover charge was paid ($30+ per person). 5. Laundry service ($20 per bag) was a great service to offer. 6. My son enjoyed the 13-17 kids club. Activities were plenty and well-structured. Did not like… 1. The ship was not ‘full’ (we were told) but it felt crowded everywhere we went, especially on at-sea days. We found it difficult to find seats in the lounges & common areas; seating at the Garden Grill / buffet was terrible; lines at guest services were almost always 20-30 people deep; had to wait for an elliptical machine in the fitness area; waited 20 minutes in the internet café and walked away; no-cover restaurants had a wait unless you had reservations. 2. Did not like the "Free Style" dining option. They advertised 5-10 minute waits but, in reality, it was 30-45 minutes. If you did not make a reservation at least the day before, you will wait. 3. The pre-booking process did not support groups. We were not allowed to book an 18 & 14 year old in a room together. We could not link our reservation with that of our friends. Room or balconies do not connect. This created a lot of inconvenience when it came to booking things as a family or with our friends. 4. Lack of entertainment options and general poor timing of the entertainment. There was maybe one option for entertainment in the evening. No nightly movies available anywhere on the ship. Most entertainment options were something you had to pay for, or were geared towards selling you something. We were absolutely bored in the mornings and afternoons. 5. St. Petersburg Russia stop was a missed opportunity. If you did not book an expensive excursion with the Cruise Line, and you did not have a special Visa, you could not spend time at the port. The Visa issue was NOT communicated during booking and in all of the conversations my wife had with the agent. Read Less
Sail Date June 2019
Excellent experience. Ship was fully staffed. Never had to wait for a drink at the bars. Public areas kept tidy and clean. Made reservations in advance for the shows and select dining. Found we did not need reservations in two of the ... Read More
Excellent experience. Ship was fully staffed. Never had to wait for a drink at the bars. Public areas kept tidy and clean. Made reservations in advance for the shows and select dining. Found we did not need reservations in two of the main rooms. Taste and Savor, we were walk right up and get a table with little wait. Heard it can be hard to find quiet spots on board. The sunset lounge was our favorite bar, located in the middle of the ship on the inside. Never too crowded or boisterous. Take the time and spend the money to see the cirque dreams steam punk dinner show. Very good production for a ship. The best shipboard entertainment I have ever seen. Burn the floor is good too. Just make your reservations before setting sail! Syd Norman’s Pour House had excellent rock cover band. Very entertaining there. For shot excursions, be sure to explore non ship options. We booked privately with Alla Tours for both St. Petersburg and Stockholm. We saved a ton of money compared to the excursions (relatively identitcal itineraries) by booking with Alla. Do it about 3 months in advance, They take care of your Visas for Russia, no worries! Read Less
Sail Date June 2019
I choose this ship because the itinerary that was excellent, specially for the 3 day stop at St. Petersburg (Russia). The embarkation process was very smooth and quick, no more than 5 minutes to complete all process. The ship is ... Read More
I choose this ship because the itinerary that was excellent, specially for the 3 day stop at St. Petersburg (Russia). The embarkation process was very smooth and quick, no more than 5 minutes to complete all process. The ship is small and quite old but it doesn't seem old just not modern. The Ship has all what you need to expect from a RCI cruise, big atrium, pools, kids zone etc... In this trip I had 2 staterooms, one oceanview (7008) and one Balcony (8056). The cabins were normal, not big but also not very small, good for 2 or even 3 people. The bedding was nice and also the storage spaces. What I really dislike was that the only amenity Royal gives to customers in Oceanview and Balcony was a 1 in 3 Shampoo-Conditioner-Shower gel....even MSC or Celebrity gives 3 different bottles for different products! The food was ok, not specially good. The Windjammer Buffet Is ok but always the same food for a 10 day cruise is absurd. The main dinning room was also ok, the service was good and food also good. I purchase the unlimited specialty restaurants and was good because the food at Izumi, Giovannis and Chops is excellent but the ship is so small that paying the unlimited specialty restaurants is not worth it (just for Serenade), in other Royal ships you have more choices and it make sense. If you like Coffee...its horrible, even the speciality coffee. The worst thing about the entire cruise was the entertainment, the night shows were horrible, definitely Royal needs to upgrade the shows at smaller ships, the company concentrates a lot in larger ships but not in smaller. Overall, the service was good, the cabins are spacious but they have a lack on amenities. the ports of call were amazing. Read Less
Sail Date June 2019
Picked this cruise for the ports. Embarkation was a disaster, long lines and staff that was not trained which made the process even longer. Traveled with a family group of eleven that spanned three generations. The ship was fun, ... Read More
Picked this cruise for the ports. Embarkation was a disaster, long lines and staff that was not trained which made the process even longer. Traveled with a family group of eleven that spanned three generations. The ship was fun, clean and lots to do for all ages. Entertainment was good for everyone. One drawback was only two pools and four hot tubs. The pools were ok, but if this ship is in a warm weather destination, not enough pools. Guessing the hot tubs were full as the weather is cool. We went to three shows which were very good, similar to what you would get in Vegas. Bar service was good, but the food service. Food in the buffets was poor to average, humongous crowds and generally cool to cold by the time you ate. Food in the specialty restaurants was unbelievably slow, often cool to cold and lacked any quality. I would say Olive Garden and a cheap steak house were much better than the "specialty" dining options on board. If you dine in the specialty restaurants, plan on at least two hours and bring your own drinks as they are very slow and often wrong. Ship was clean, room was fine. They did a good job getting you off and on at the ports although communication was very poor, you had to seek out the information. The people at guest services were generally not helpful, nor interested in providing meaningful service. I had intended on putting money down on a future cruise, but the food and service changed my mind. I'll shop around for another cruise line for my next cruise. Read Less
Sail Date June 2019
First, sorry for such a long review.... This was our first NCL cruise and we chose it because of the itinerary. We have sailed quite a bit previously on Carnival, Celebrity and Princess. The ports we visited were excellent. ... Read More
First, sorry for such a long review.... This was our first NCL cruise and we chose it because of the itinerary. We have sailed quite a bit previously on Carnival, Celebrity and Princess. The ports we visited were excellent. Warnemünde/Rostock, Tallinn, St Petersburg, Helsinki and Stockholm. As with most cruises, there were good, bad, average, exceptional throughout the 9 days. The ship sailed near or at capacity, 4000+, and for the most part it always felt crowded and lines everywhere, with the exception of a few times at dinner around 7-7:30pm in Savor, Taste and Tropicana. We were new to making reservations for nearly everything in advance but were tipped off and did so several weeks prior to departing. Unfortunately twice we arrived at specialty dinners only to be told we had no reservations and they were completely sold out nothing could be done about it. Following a rather brief and somewhat rude conversation the first time, I returned minutes later with confirmation of our reservation on my iPad. Miraculously a table appeared and all was suddenly good and we’re sorry for the computer error. The first was at Teppanyaki (very rude), the second was at Cirque Dreams where they were very accommodating and apologetic. The final bad experience was at our excursion. Our tickets said to meet at 7:15pm for an evening show in St Petersburg. We exited the ship and arrived at the busses. No signs or direction for which bus and the only workers were sitting and chatting with each other. We finally found our bus after getting help from a security guard. We started to check in and a woman from either NCL or the bus company not sure which began to berate us and threatened the bus was just about to depart without us. I checked my watch and we were right on time, but decided not to engage her and just get on the bus, which by the way did not depart for another 10 min or so. We try not to let a couple of bad individuals be the face of an entire company. So much for the bad. We did enjoy the anytime very casual dining format. The many dining choices, and most of the time the food was very good. We loved Moderno and Cirque Dreams and Steam was not to be missed. Be sure to book floor seats and sit close to the stage. Burn the floor was a mixed review, my wife loved it, I thought it was just ok. Nearly every worker who came into contact with us were excellent and friendly. We had a balcony room on deck 11. It was rather small compared to other cruise lines but otherwise sufficient. We met our cabin steward the first day and only saw him once or twice more passing in the hallway. He did a good job with our cabin each day. We did have a coffee maker in the cabin with a selection of coffees and tea’s. We didn’t like having to make so many reservations in advance to be sure we didn’t miss out on things or dining times. Be sure to keep your confirmations in case there are any problems. Their internet plans are pretty expensive and only work for one device at a time. Meaning two people cannot be online at the same time. Reaching a live person at customer service prior to the cruise at times was frustrating with waits up to 30 min at times. At the end of the day, none of the bad things were enough to ruin our cruise only minor nuisances. The ship was clean, and modern. Embarkation was pretty easy and not too long, maybe 30 min. Disembarkation was pretty orderly and went as they stated. Port embark and disembark was good except for day one in St Petersburg which had some long lines. Day two was very quick since they had all of your info already. In trying to be fair, we are going to give NCL’s shortcomings a pass try them again in the future. Not judging an entire fleet and company based on one ship and one experience. Read Less
Sail Date June 2019
We chose this cruise for the ports. Neither of us had been to any of the Baltic ports and we were looking for an overview. We absolutely loved the ports and could have spent more time everywhere, but we knew that in advance. Cruising ... Read More
We chose this cruise for the ports. Neither of us had been to any of the Baltic ports and we were looking for an overview. We absolutely loved the ports and could have spent more time everywhere, but we knew that in advance. Cruising on such a large ship has its disadvantages. On a minor point, it simply takes a while to figure out the deck plans, and how get from one point to another. More serious is the issue of always being at a pier that's far from the city center. We were lucky to get to dock in Stockholm, the Getaway often has to be in a town a hour away. We shared sevel ports with an Azamara Cruise, and as a much smaller ship, they were docked right downtown. When time in port is so valuable, arranging transportation to get to the actual city becomes a drain. Although we really enjoyed the ship and Baltic cruise itinerary, if we were to take the same trip again I'd consider a different, smaller ship. Someone who uses more of the entertainment available, or traveling with active kids, might have a completely different view point. We used a private company (there are many) to tour Berlin and St. Petersburg. We were able to have a much smaller group and more flexibility than if we'd taken a ship's excursion. Luckily we were in Stockholm on a Sunday and the company Stromma has a 3 hour brunch cruise available on that Sunday only. It was actually one of the highlights of our trip. In Helsinki and Tallinn we were able to enjoy the town on our own without a tour. They are both beautiful, but very different cities. Read Less
Sail Date June 2019
A wonderful cruise on the sensational fabulous Regal princess. I couldn't fault this cruise and I have been on a few cruises especially Princess. The staff are extremely professional and it ran like clockwork. It had a great vibe to ... Read More
A wonderful cruise on the sensational fabulous Regal princess. I couldn't fault this cruise and I have been on a few cruises especially Princess. The staff are extremely professional and it ran like clockwork. It had a great vibe to the ship. The food in mdr was of a high quality along with other food outlets. The entertainment was great with a wide variety of entrainment options. The ports were great especially St Petersburg was sensational and 2 full days were needed. Only a short time in Oslo Norway only criticism as needed more time as shore excursion was rushed. The cabins are spacious and comfortable and maintained we had s balcony and woke up one more with a view of a castles and churches not bad. As a Elite passenger we were able to use Club 6 for our wine time. My time on The Regal princess was brilliant one of my favourite cruises Read Less
Sail Date June 2019
This was our first Baltic cruise. Princess cruise lines did an excellent job. Embarkation was a breeze. The Medallion service still has start up problems as many employees are not up to speed, but it has worthwhile features. They only ... Read More
This was our first Baltic cruise. Princess cruise lines did an excellent job. Embarkation was a breeze. The Medallion service still has start up problems as many employees are not up to speed, but it has worthwhile features. They only updated one account with the Beverage package and the waiter had to get the other one added. The Medallion really does not do too much more than the cruise card did and it allows them to track you. The ship is beautiful, but with the number of passengers the elevators were always packed. They can't add more elevators, but maybe they can make them run more frequently or more efficiently. We had a mini-suite on the Riviera deck. It was very quiet, very well laid out with sufficient storage. Our steward, Jeff, tirelessly maintained our cabin and did a superior job. We had Club Class dining which was very nice for the special attention, but did not get to meet as many other passengers. The food although tasty and well-prepared, was not exceptional. The entertainment was outstanding. The Russian Folk dance performers were great. The Regal Princess Singers and Dancers were talented. The Princess band has some of the best musicians we have seen. The entertainment in the Piazza and the Wheelhouse lounge always is amazing and relaxing at the end of the day. The band We Are Evolution can really get the ship rockin'. Getting to listen to and to meet Lou Gazzara and Peter Cutler was an unexpected pleasure. Princess shore excursions cost more than the local tours as every Cruise Critic member knows. We did not need 2 days in St. Petersburg. We only had a few hours in Oslo. Estonia and Stockholm were our favorite ports. Princess cancelled our Stockholm excursion at the last minute due to the Royal Palace closing and did not offer even a free shuttle into town. The Front Desk did not seem to care. They also did not provide our Disembarkation information on the last night. For that and other mishandled problems, Guest Services was our biggest disappointment on the trip. We will sail Princess again because overall they do everything well. Read Less
Sail Date June 2019
Chose this cruise due to its unique ports of call and its timing with school holidays . We are aa family of 5 and booked two cabins one balcony and one internal cabin opposite each other. Ship appeared modern and well maintained, as its a ... Read More
Chose this cruise due to its unique ports of call and its timing with school holidays . We are aa family of 5 and booked two cabins one balcony and one internal cabin opposite each other. Ship appeared modern and well maintained, as its a smaller boat only additional activities offered are put put golf and rock climbing . Boarding was poor , we purchased the Key program which was meant to give preferred boarding but as we were unable to pre check in online (even after trying for weeks) we were given absolutely no preference at check in. In whole found The Key program disappointing with little preferential treatment. The cabins were extremely comfortable and gave the best sleep Ive had in long time- only tip is bring some tape to help with the block out curtains as the nights are very short. Plenty of storage space . Reflections restaurant service was stressed at busy times , Food quality was poor e.g. crab cakes using artificial crab sticks, prawn cocktail with no cocktail sauce. tried it twice then never ate there again. Preferred paying the extra to eat at the premium restaurants : Giovanni's and Chops Grille were excellent from both a food quality and service perspective although they could perhaps offer daily specials to add variety to the menu. The buffet restaurant was pretty good for breakfast and the occasional lunch if your still hungry. Gym was well fitted out but tended to be busy and not quite big enough . Even though the weather was cold the pool was warmed - probably about 22 deg C so cool but comfortable enough for a quick dip. Purchased the deluxe beverage package for myself which was well worth it especially with fresh juices at breakfast , coffee , bottled waters and open bar with some great cocktails- only point is the wines within the package weren't great and ended up paying extra for better quality wines . The kids didn't get any beverage package and it was fine. Bar options were good and never too crowded except maybe for Centrum. Kids club was great and kids spent most of the time there. We had a 2 yr old and left him a lot at the nursery where he was well looked after and reasonably priced. Entertainment on the boat was pretty average - went to a couple of shows and left early . Spent a few nights playing $5 blackjack in the casino and was a great way to meet fellow travelers. Staff extremely friendly and attentive throughout - except as noted during busy times in Reflections. Port of calls- Geiranger was amazing and if your fit enough get an ebike for assisted ride to enjoy the views . Tromso the most disappointing stop as we booked the huskies tour and on a 3 hr tour kids only got less than 20min with the huskies. Hannisverg just to walk around the town was nice, also good location to get an bike and head out for a ride for some great scenery and try and head over the mountain to the Cape ...I only made it halfway. Alesund, is a nice city just to walk around and explore. Flam is a really pretty town to walk around and the tour on Flam railway is the only tour of the trip we would recommend.Stavanger was pretty town but 3 cruise ships arrived at same time - did the Leyford cruise which was pretty boring with a lame lunch stop for waffles - would not recommend it - better to try a trip to Pulpit Rock. In all, apart from Flam railway the organized tours were disappointing. One of the good benefits of The Key program was the a la carte breakfast on the departure which was a relaxed way to finish the cruise. It was our first cruise and definitely enjoyed the experience and would do it again. Read Less
Sail Date June 2019
Dining: Freestyle dining is probably the best part of this cruise from a family perspective. We tried all the complimentary restaurants but the buffet remained our preferred dining area since it offered the widest selection. Our ... Read More
Dining: Freestyle dining is probably the best part of this cruise from a family perspective. We tried all the complimentary restaurants but the buffet remained our preferred dining area since it offered the widest selection. Our favorite non-comp restaurant was Moderno because the meat was delicious and there was a wonderful variety. The waiter brings different types and cuts of meat to the table which you choose whether to try or not. It also had an excellent salad bar with seafood, sushi, green salad, soups, cheeses, and cured meat. Family activities: Our family enjoyed having so much to do onboard. The water slides, ropes course, climbing wall, pools, and games in the library were all viable alternatives to just putting the kids in the very popular kids club. Kids club: The kids club was excellent. Our youngest (3) never wanted to leave and woke up every morning asking to go back to the club. The 9 and 11 year old also enjoyed themselves. The 11 year old could sign in and sign out after two hours. We left our youngest onboard in the kids club while we toured St Petersburg. There was an additional charge for meals on port days ($6 per child per meal) if the kids received their meal while at kids club. We booked our kids in/reserved a place for them ahead of time to ensure that there was space for them while we did our St Petersburg shore excursion. We had to change our day 2 SP excursion since kids club opened at 8am so we changed to an afternoon excursion. On sea days kids club closed for lunch and dinner. Kids club also put together a wonderful circus variety show for parents. During the cruise they taught the kids circus tricks and then the kids performed them in the theater as a big group on our final day at sea. Kids club was no charge until 10:30pm. From 10:30pm-1:30am it was $6/hour $4/hour additional sibling. Teen club: Very happy with their teen club. Our teenager probably had the best time of anyone in our family and was definitely the most hesitant about the cruise. Didn't actually hear much from our tight lipped teen except that it was "really good" which is high praise from that child. It was open until 1:30am, no charge. Guppies: For 2 and under it was a parent/caregiver playroom where parents stayed with the baby and it had opening/closing times. Exercise: The gym was excellent and the jogging track offered lovely views for runners. There was a separate weight room and another room with boxing equipment plus the cardio area which had seaviews. Cons: The ship is huge and it's also quite crowded in the atrium area. Depending on the time of day it was impossible to get a seat and all public spaces in general were often crowded. We didnt mind the crowds. When you book on a huge ship then it's reasonable to assume that there will be crowds. Shore excursions: The shore excursions were all excellent. Some family members booked NCL excursions at every port and there were no complaints. It was really easy to explore the German port town on your own. The train in Germany was literally 5 min walk from the ship and the port had a lovely boardwalk. Tallin was about a 20 min walk from the port and easy to do independently. SP needed an organized shore excursion and our only issue was with timing and kids club opening hours which was solved by doing a half day afternoon excursion on day 2. The HOHO in Helsinki was perfect for our family. Our only issue was the Hoho in Stockholm which had a badly organized return to the ship. Public transportation in Copenhagen: Transportation from the ship to the airport was easy. We used the public bus which had a ticket kiosk literally in front of the debarkation area. The bus took us straight to the metro station where we caught the metro directly to the airport. It took us about 40 minutes. The bus stops right at the ship and is far cheaper than a taxi. One adult ticket allows two kids 12 and under to ride free of charge on the bus and metro. Read Less
Sail Date June 2019
Tons of fun on the NCL Getaway June 7th, 2019 cruise. The ship just got off from a 1-month dry dock and you could tell all the wall furnishings, artwork, carpet, paint, and other details were attended too. Embarkation: Fast and ... Read More
Tons of fun on the NCL Getaway June 7th, 2019 cruise. The ship just got off from a 1-month dry dock and you could tell all the wall furnishings, artwork, carpet, paint, and other details were attended too. Embarkation: Fast and painless Took about 35 min or so. Food: Recommend eating at Savor/Taste whenever you have the chance. These two dining rooms are 2 of the 3 main dining halls apart from the buffet. They have their own kitchen and you can taste the difference. First night line was long-about 45-minute wait but only 15-20 each night thereafter. They did allow reservations on the last night and thank goodness we did that. People were waiting for an hour or so I hear. Tropicana allows reservations but they go really fast. Book for your entire cruise if you don't want to wait. The food and service were lacking compared to Savor/Taste. Tropicana has nightly entertainment which can be fun. Buffett was a buffet, not horrible or great. Crazy, crazy busy ALL the time. We sat outside a few times-a little chilly but a nice break from the crowds. Cabin: BEST CABIN out of my 7 cruises. Had 2 adults, 2 kids. Plenty of storage (2 closets and multiple drawers. Bunk bed plus lower couch bed which kids enjoyed. Bring a window curtain or shower curtain with hooks and you can partition off the room at night time. Entertainment: Free Burn the floor was meh. Great dancers-but there was no storyline or anything to keep you entertained. It was just dancing for 45 minutes. Wish we would have seen Million Dollar Quartet- one of the guys showed up at the Dueling Pianos and he was AMAZING. Dueling Pianos was good fun. Mr. and Mrs. Smith was great. The Comedian was dumb...but with enough alcohol I was laughing. I enjoyed Escape the Big Top-its like Escape the Room. Did not wish to pay for any shows. Water Slides-Kids loved it. Slides are not heated so there were really cold when we went. Pools were a little warmer and many ppl enjoyed. Ropes Course is great with a zip line to at the end. Not to be missed. Mini Golf and rock climbing were great! Osheehans games are fun! Mini bowling ($6/person/game) Pretty expensive and not included in the all-inclusive game package. Air hockey, Pool, Basketball and some others. You will find more in the arcade room too. If you have kids, the all-inclusive game package is worth it. Each game is crazy expensive- 1.50 and up I believe. Kids Camp/Splash Academy: $6/meal which I think is crazy. There is a show performed by the kid's last sea day and if your child does not want to participate, they can't go during that 3 hour block of time. SPA: Booked a couples massage. Was good-not the best. Ended with a hard sales pitch. No Sauna, hot tub, amenities or a shower after... There is a 20% off coupon first sea day-art auction. If you want to use SPA, go get that coupon. Otherwise, the daily deals are ok, but spots filled up fast. Couldn't get into Thalassotherapy Pool-they only sell a limited amount of passes and had zero Sea days available. Ports: Berlin: Best of Berlin & Sachsenhausen Concentration Camp by Viator. Highly Recommend. (ULK tours) Probably one of the best tours I've been on. I was debating the 3hour bus ride both ways...but it was worth it. The camp really made the tour. This was one of the longest days we had, but since there isn't much to see during the bus ride- you have a built-in nap. :) St. Petersburg: Beautiful and surprising! Tour from TJ Travel: 2 day St. Petersburg City Tour. We got SUPER lucky and had Olga who was smart, funny and customized our tour due to the traffic. We overheard many saying they did not like St. Petersburg because of the lines and the number of people. There were quite a few ships in during our stay and line to Hermitage was NUTS. We ended up going first thing on the 2nd day and waited only 30 minutes. The otherwise-the line wrapped around the building. Probably a 2-3 hour wait. Petergof was AMAZING and equally surprising was the Subway Station! Make sure your guide allows you a few minutes at each stop to just look around. It's quite something. Side note: Our tour started at 8:45am and we got outside probably around 9am. You could see most tour operators were waiting outside and not leaving people who had reservations. NCL sends a notice the night prior saying NCL tours only will get off first, and then after 8:45, other tours. You get assigned a group number ( I think there are 12 groups total). The passport line after getting off the ship added to the time it took to get to the tour. (The 2nd day went faster since they entered your information already) Plan accordingly. Tallinn: Walked from cruise port to Old Town-easy walk. About 15-20 minutes. No tour needed. Beautiful place just to stroll around and grab some espresso. We all enjoyed it! Helsinki: Hop On Hop Off by Stromma with Canal Tour. Lots of mini islands which was nice to see. We did not hop off and tour any places as it was freezing for us. The bus was right outside by port. Stockholm: BEAUTIFUL and I wish I had more time there. It would take a few days to explore. Hop on Hop Off by Stromma...EXCEPT this was a horrible experience. They were allowing people getting off the ship to buy at the port-which is fine, if they had enough buses and if it was organized. Took an hour or more just to get on the bus and then an hour or so to drive into town. Then they make you get off by the ABBA museum to catch another bus or get on the canal tour. Another 45 min to get on the canal tour. So we wasted a ton of time with this bus company. Not to mention AC did not work on any of the buses and it was deathly hot. There weren't enough buses to take everyone back to the ship either...so the company had to call in another bus everyone...This took another 1.5 off of our day at port. Book a real tour because this city is not to be missed. It probably would have been one of my favorites. Copenhagen: We spent 3 days after the cruise. Originally had Hotel Nebo booked-which we stayed at before the cruise. Do not recommend at all...ended up at Hotel Tivoli which was great! Spent the entire day at Tivoli (11 hours) and that wasn't enough. My parents (in their 70's) had fun and went on rides. The gardens are beautiful and the food was good. Copenhagen Zoo on the next day. One of the best Zoo's I've been to! Watched a baby polar bear play and jump in the water while the dad ate. Saw a baby kangaroo come out from the mother's pouch and watched others jump around the fields. The panda was eating its bamboo and the monkeys were playing. The 3rd day was just walking around enjoying the city, did a canal tour (highly recommend) and enjoyed local food. Great tour overall. I would say there will be mixed reviews-but it is what you make of it. It's your vacation and some things won't go according to plan or what you hoped for. We just roll with it. It all works out and makes for some great memories in the end. Was the ship too crowded? Yeah. I would opt to go on a smaller cruise next time. Did I enjoy it? Absolutely-one of the better ones. Would I do NCL again? Yes Read Less
Sail Date June 2019

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