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26 Copenhagen to Europe - All Cruise Reviews

This was our first cruise, so my comments may sound as if I am a greenhorn – which I am as far as cruises are concerned. The cruise was on the "Serenade of the Seas" (Royal Caribbean) on the Baltic Sea from Copenhagen ... Read More
This was our first cruise, so my comments may sound as if I am a greenhorn – which I am as far as cruises are concerned. The cruise was on the "Serenade of the Seas" (Royal Caribbean) on the Baltic Sea from Copenhagen stopping at Stockholm, Tallinn, St. Petersburg and Helsinki, then returning to Copenhagen. The ship is huge (though I was told there are even bigger), well-organized, clean, plenty of food, entertainment. There are lots of things for children to do, and of course there was the casino for those like to gamble. And, very important, the staff was very friendly and efficient. Food: you can very easily eat too much. The dining rooms are full of food for all tastes and diets. However, Reflections (the main dining room) has a limited selection for dinner, but there are changes every day. For vegetarians, there are 2 choices for starters, one for the main dish and of course no problem with dessert. This may be contrasted with the Windjammer Café, which has almost a constant buffet, and the variety of dishes is far greater. One (minor) criticism: There was no honey for breakfast on the last two days. One solution to the substantial food offered and attempts to eat two main meals only (breakfast + one other meal, be it lunch or dinner) is to offer half-board, as it were. As in hotels, everyone eats breakfast, and they can choose one of the other two meals. Anything else may be purchased and eaten at one of the cafes. This seems easy to administer: the SeaPass would have to be read (in a machine) when going in to eat lunch and supper, and if one of the two meals of that day has already been eaten, you are charged for the other. Formal dining: why bother? This is a remnant of cruising of a generation and more ago, and no longer relevant. There were a few gentlemen in tuxedos and women in long dresses, but many of the passengers dined in casual clothing, though usually with a jacket. Beverage packages: We did an overkill without realizing it. We thought that we should make sure that we have enough water in the stateroom (cabin), and that we will have enough coffee breaks apart from coffee at breakfast and dinner. But what we did not know was that there is no lack of food at meals and of course it's already paid for. As for water, we could have done with 3-4 bottles between us for the 7 days, and not 12! And the extra coffee was good, each came with a "free" cake, but if we had known, we would have made do with one card with 15 coffees, and not one card each (one for me and one for my wife). But we are new cruisers. Never had previous experience. You live and learn. Stops and shore excursions. We did not take any of the excursions organized by the ship, but made our own way around at the four ports of stop. If you want to take full advantage of the ship's facilities, then a passenger would have to cut down on going ashore. So, there is a choice between going ashore and staying on board (where activities are still going on). Going ashore allows you to see cities you may never have gone to, were it not for the cruise. However, if you do not take an organized excursion, it does take time to get off, and then to get to the centre of the city (in Stockholm by hop-on/hop-off bus, in Tallinn and Helsinki by shuttle bus and in St. Petersburg by public transport or by taxi). Of the four stops, Helsinki was in a way a waste of time. We had only half a day. We disembarked at around 9.30 -- we were on holiday, so why leave the ship at 7.30, which was possible? So, we could manage a couple of hours in town, which is not enough time. The best of the shore trips was Tallinn, perhaps because it is a small town, and you have plenty to see and you have time. The answer probably from the cruise company would be that we should take an organized excursion – that would be OK if you want to pay the fairly high price and run around after a man or woman in a flag. It's not our style. Criticisms: public loudspeakers were not clear unless you were standing or sitting in specific areas. When in your stateroom, you could hear that someone is speaking on the public address system but you can't catch what is being said. Read Less
Sail Date August 2018
The dining and cabin services was excellent. We enjoyed the live entainment and games. The ports visited was second to none, we enjoyed the different culture and history, and the excursions was informative. The time spend on land should ... Read More
The dining and cabin services was excellent. We enjoyed the live entainment and games. The ports visited was second to none, we enjoyed the different culture and history, and the excursions was informative. The time spend on land should be a little longer so one can appreciate the history and lifestyle. Excellent variety of excursions at the various ports of call although some were quite expensive. The crew members was very friendly and always willing to assist is any way. The ship is very clean and well maintained for its age. The meals in WJ was good, but some consideration could be given for those who do not eat beef and pork, bur overall the meals was excellent. We enjoyed the evening shows and events, it was enjoyable. Overhall is was an enjoyable for our group of 14, and we had a wonderful time onboard and at the various ports. Read Less
Sail Date May 2018
We chose this cruise because we had never visited any of these countries. Our state room was clean and very well-attended. The breakfast food in the Windjammers Cafe was okay. We especially enjoyed the dinner in the main dining room. Not ... Read More
We chose this cruise because we had never visited any of these countries. Our state room was clean and very well-attended. The breakfast food in the Windjammers Cafe was okay. We especially enjoyed the dinner in the main dining room. Not every dish was a hit, but those that were were stellar, and the service was truly exceptional. Entertainment options on the boat were quite limited. We found that we enjoyed the musicians in the bars more than the actual theater shows. We thoroughly enjoyed the destinations we visited and would highly recommend Alla Tours, which we took in Stockholm, Tallinn, and St. Petersburg. Kirsten, our tour guide in Tallinn, was especially memorable. She was patient, thorough, and extremely knowledgeable, able to answer all of our questions about the history of Estonia, its culture, and its beautiful architecture. We would recommend this cruise to anyone interested in visiting these destinations - just maybe not for someone expecting an exciting show every night. Read Less
Sail Date May 2018
We chose this cruise as St Petersburgh was high on my husband's bucket list and we had a great deal. Although I normally don't like the larger ships, this one worked very well for us. We knew that it would not be a sun trip and ... Read More
We chose this cruise as St Petersburgh was high on my husband's bucket list and we had a great deal. Although I normally don't like the larger ships, this one worked very well for us. We knew that it would not be a sun trip and were equipped for the, to us, cold weather. We were not bored on the sea days and found the entertainment, as per usual when travelling with NCL, great with plenty of choice. Although there are additional 'to pay for' restaurants and entertainments we stuck to the included and were not disappointed. I am not a lover of buffets but the variety of food was very good and the restaurants were very good. We had no need to visit the speciality 'pay for' restaurants. We did this trip on a budget so opted unusually for an inside cabin but we had no problem. The cabin lacked wardrobe space but otherwise was good. We were a couple and were quite happy with the facilities on board. We tend to try and avoid ships tours as they tend to be very expensive. After researching, we booked tours with TJ Travel and cannot praise them enough. They provided exactly what they offered - smaller groups, excellent guides, timely pick up and return to the ship. Would highly recommend this company. Read Less
Sail Date September 2017
You get to visit numerous ports on this cruise--Berlin (2.5 hr drive to the city), Talin, St Petersburg, Helsinki and Stockholm, plus Copenhagen if you want to arrive early or stay after the cruise. Depending on the excursion you choose, ... Read More
You get to visit numerous ports on this cruise--Berlin (2.5 hr drive to the city), Talin, St Petersburg, Helsinki and Stockholm, plus Copenhagen if you want to arrive early or stay after the cruise. Depending on the excursion you choose, you get to see palaces, churches, museums, statues and more. Not sure if it's climate change, but the weather (Sept 2017) was terrible--mostly 50s, rain almost every day and dreary on the other days. Worst experience was customs at St Petersburg. Every other port, you simply get off the ship. In St Petersburg, we waited about 90 minutes the first day in wind and rain for non-English speaking bureaucrats to look at our passports and excursion receipts (needed to avoid having to pay for a visa). The second day wasn't much better. Try to be the first one off the ship in St Petersburg. Many activities listed in the ship's newsletter each day. You find yourself eating at the buffet so you can get lunch/dinner out of the way quickly so you have time to fit things in. Entertainment was OUTSTANDING, with Burn the Floor (dance show), Million Dollar Quartet (same as the show on Broadway), and a Cirque du Soleil type show (extra charge, includes dinner) among others. Finally, unless you want to walk with your luggage, sign up for the transfer to the Copenhagen airport. Did not see one taxi at the port when we docked. Read Less
Sail Date September 2017
This is 4th RCC cruise. This was one area we hadn't traveled before. Glad we did, but not one we'd repeat, as we would the Venice, Croatia, Santori cruise. I agree with those who say the Serenade of the Sea is a good but worn ... Read More
This is 4th RCC cruise. This was one area we hadn't traveled before. Glad we did, but not one we'd repeat, as we would the Venice, Croatia, Santori cruise. I agree with those who say the Serenade of the Sea is a good but worn ship. Guess it's because of the size of the ports but not as enjoyable as the larger ships we've cruised on in the past. I also agree that the food wasn't as good as on other cruises. That dining service was outstanding, as always, but there were a few nights, we just didn't care for any of the the starters or entrees and had to go to the "classics" grilled chicken which we knew was good, but tiring after 3 times. The deserts were also not as fun as on prior cruises. I'm not sure if this is due to cost cutting efforts or to lack of creativity. Did enjoy the waiters and the show they provided on day 3. I would like to mention the guides during the port excursions as I didn't see an area to comment on them on the official RCC survey. The ABSOLUTELY BEST GUIDE we've ever had in all 5 cruises we've taken was our guide "group 8, Stockholm"-- on Aug 14th. I really wish I had taken his name so he would receive credit due, but hopefully his company will note this reference. He was amazing! Informative, entertaining! Was no doubt working as a guide as a supplement to his acting jobs as he gave us descriptions and history of each site as if it was a play and he was the main character. We really felt we had gone back in time and were experiencing the event! On the other end, our guide in Tallin, Estonia was terrible, Siiri from Den Ensti tours. I took time to note her name in hopes of also letting her company know how we did not enjoy this cruise. We had earphones on. She walked ahead, with her back to us, talking in a chronic "sing song" voice, like she was reading from a book. No real interaction, no energy. Several of us just took out our earphones and followed her around, not really caring what she was saying. One recommendation to RCC is to consider offering one palace tour combined with a walk around the town with free time instead of 2 palace tours on one excursion. In both St. Petersberg and Copenhagen we had 2 palace or museum tours and no free time to actually see the town. We loved the tour of the palaces but as we saw nothing else, felt we really didn't see either of those cities. Read Less
Sail Date August 2017
We chose this cruise so we could visit new destinations and this was an excellent itinerary.We chose NCL once again because we have cruised with almost all of the others and NCL remains our favourite cruise line. The main reason for our ... Read More
We chose this cruise so we could visit new destinations and this was an excellent itinerary.We chose NCL once again because we have cruised with almost all of the others and NCL remains our favourite cruise line. The main reason for our loyalty is the excellent people you have looking after us and the friendly excellent service they provide to us.. We enjoyed this cruise having good food and good ports to visit and more excellent service from your crew. We did not however enjoy the large ship, Between noisy groups showing little, or no regard for others and the noise and nuisance created by (poorly supervised) children in specialty restaurants like the Bistro where couples and small groups sought refuge and peaceful, romantic dining. This ship offered many family oriented places for dining and activities so there should also be places for adults and small groups (table of 4 or less)to dine and enjoy besides the Haven. Therefore we will select smaller ships for future NCL cruises or book the Haven. We are already planning our next NCL cruise and very much enjoyed meeting Carina Peters from your future cruise area and the training supervisor ,Jibin and the help and advice they provided to us. Read Less
Sail Date July 2017
timing and itinerary. Wanted to share the cruising experience with a friend who had never done it before. I think they will cruise again. The Baltic cruise has been on our bucket list for a while now. The Assistant Maitre D did a superb ... Read More
timing and itinerary. Wanted to share the cruising experience with a friend who had never done it before. I think they will cruise again. The Baltic cruise has been on our bucket list for a while now. The Assistant Maitre D did a superb job in meeting our special needs. The ship had great amenities including the water park rope course and mimi golf all of which we used at least once. For many of the shore excursions we used ALLA Tours and I have to say they did a superb job and I highly recommend them. All in all a great if tiring experience. The weather was generally pretty cooperative but we did have some heavy rain in Berlin and Tallinn but that only lasted for most of the morning and the tour guides adjusted the itinerary so we were on the bus most of the time the weather refused to cooperate. Read Less
Sail Date July 2017
In all honesty I went on this cruise because of the "freebies". I travel solo so I look for ways I can save money ( or I would travel with you more often). There was no solo supplement, had free air ( although I upgraded), and ... Read More
In all honesty I went on this cruise because of the "freebies". I travel solo so I look for ways I can save money ( or I would travel with you more often). There was no solo supplement, had free air ( although I upgraded), and picked up bar tab and crew tips. Lindblad/NatGeo is my favorite tour company. I like traveling at sea They have great speakers. They are quite knowledgeable in many areas. I learn a lot about the wildlife and nature in general. All shore excursions are included in the price. Most trips have an emphasis on wild life. We have choices of walks. The Orion has great food and is very "homey". There aren't too many people. The only thing I would wish for are mikes and head sets so you can hear what a speaker is saying when one is outside walking. It is impossible to hear a speaker without them. Read Less
Sail Date June 2017
We had a party of six for this cruise. Overall very enjoyable with some complications. Mostly not the fault of NCL. The biggest problem was wind near Warnemunde, that prevented docking for about 24 hours. Thus all of the Berlin tours, etc. ... Read More
We had a party of six for this cruise. Overall very enjoyable with some complications. Mostly not the fault of NCL. The biggest problem was wind near Warnemunde, that prevented docking for about 24 hours. Thus all of the Berlin tours, etc. were cancelled. There was really only enough time to walk around Warnemunde, not even time to get over to Bad Doberman, where we had very much wanted to take the Mollie railroad. The day delay also meant that Tallinn was missed entirely. Reboarding for some took a long time as German security (their TSA), did not seem to be prepared for the number of people needing to reboard. Clearing customs in St. Petersburg the first day also took a long time. We were also disappointed in having the port changed in Sweden from Stockholm to Nynashamn. OTOH, the weather was otherwise excellent, much better than forecast, other than a little too chilly for swimming. Not a high priority in our case, but may have contributed to fighting larger crowds at other venues. Criticisms are mostly fairly minor. The atrium and other smaller areas used for entertainment were somewhat awkward and sometimes difficult to face the audience. The only open smoking area is the Casino, which is the middle deck of those for the restaurants, shops, etc so if you are sensitive to cigarette smoke, as I am, it filters both up and down from there. We never ate at the noodle bar, because it was right next to the casino. O'Sheehan's, which is on the other side of the casino was fortunately mostly isolated. Our schedule made it such that we mostly had to take early breakfasts, which limited us mostly to O'Sheehan's and the cafe, as nothing else was open that early. O'Sheehan's was fine for breakfast, although the menu was fairly limited. One pleasant surprise was that the ship was often close enough to land to get a cell signal, at least if one was on the starboard or top of the ship. The on board wifi was rather poor as I understand. I did not have it, but my brother in law did. The restaurants were all quite good, including the free style restaurants, although service could be slow at times. We tried Tepanyaki, Cagney's, Le Bistro and Moderno's. All were very good, but Le Bistro was by far the favorite for my mom and I. Since we usually had a party of six, we made reservations well in advance. We liked Le Bistro so much that we tried to make a second reservation, but they were booked solid for the remainder of the cruise. The entertainment was pretty good. The million dollar quartet was the best, but the others were quite fun and very engaging with the audience. Mostly went on our own for shore excursions, except St. Petersburg, where we had an excellent guide through Denrus tours. Do have to recognize that it is a very large ship and will have issues typical for large ships, but did meet our expectations. Very pleased with the cruise. Read Less
Sail Date June 2017
I have taken two other cruises with NCL to the Bahamas and to Alaska, I looked very forward to the Baltic's capitols cruise because of the ports of call. We went on the second cruise of the season for the Baltic because it was the ... Read More
I have taken two other cruises with NCL to the Bahamas and to Alaska, I looked very forward to the Baltic's capitols cruise because of the ports of call. We went on the second cruise of the season for the Baltic because it was the less popular time to cruise and avoid heavy tourist crowds. We found out before we made our first stop in Warnemunde, Germany that the harbor pilot came aboard at 7 am and said that due to high winds at the port the ship would have to wait for better conditions. The high winds continued till the following morning till we docked for a 5 hour port of call visit. The captain announced that we wouldn't make a stop at Tallinn, Estonia because of the lost time. We continued on to St Petersburg , Russia with wonderful weather. We also continued on to Helsinki and Stockholm.without problem. The Getaway stopped at Warnemunde to drop off 400 passengers and pickup 400 passengers which caused part of the problem. I heard that NCL is rethinking the practice because of unpredictable weather in Germany. Also removing Helsinki (no much to see for tourists) as a port of call to Gdansk , Poland. With is better suited for tourists. These changes would improve the cruise to excellent rating. Read Less
Sail Date June 2017
The itinerary on this cruise was good. Ship was very large so it took a few days to get orientated. Solo cabins are super cute but the housekeeping in this area of the ship needs attention. Solo staff leader was a lot of fun which made ... Read More
The itinerary on this cruise was good. Ship was very large so it took a few days to get orientated. Solo cabins are super cute but the housekeeping in this area of the ship needs attention. Solo staff leader was a lot of fun which made the cruise a little better. Spa deals could have been better advertised. Port stops were really smooth and had good flow which was good. Food was fine but a little boring after a while. This cruise did not have any outdoor BBQ like others. Service in restaurants was very good and the entertainment was excellent. Smoke from the casino drifted a bit which was a bit unpleasant at times but it was not as bad as I expected with the casino being open to mid ship. Lots of outside bar seating which was really nice as it gives you the opportunity to sit outside. Read Less
Sail Date June 2017
We just finished the Northern Capital cruise on the Getaway. The itinerary was fantastic and provided the chance to visit many cities I had not been to before. We traveled with a very large group and stayed in the Haven. We love the ... Read More
We just finished the Northern Capital cruise on the Getaway. The itinerary was fantastic and provided the chance to visit many cities I had not been to before. We traveled with a very large group and stayed in the Haven. We love the Haven. The notion of having the amenities of the entire ship, but the refuge of the Haven is a combination that is well worth the extra dollars in my opinion. The only negative feedback we have for the trip would be: 1. The Haven Concierge. We just felt that he was overworked. His partner wasn't very good and his English was an issue. Because of this situation, we felt the recommendations we received from him were normally the ones that required him to do nothing (or very little). More complex ideas we had were shot down and we were given reasons why it wasn't a good idea. Very weird. 2. We did the Ultimate Dining Package. However, we felt that we were having to sign checks at the end of every meal. One for the dinner itself (even if the check was for a total of $0.00 and one for the alcohol. In some cases, after our package ran out after four premium restaurants, we were signing 3 different checks each night. Silly. 3. We had to provide our key card for everything. Every water, every drink, every meal. We just didn't remember having to do that on the Epic four years ago when we sailed the Mediterranean. Maybe we did. We loved Helsinki and Stockholm. Both of those stops had shorter amounts of time in port, especially Helsinki. I wish they could find a way to steal a few hours from the Russian itinerary and give it to those two cities. The Million Dollar quartet was fantastic. The "Winelovers the Musical" dinner show was pathetic. Seriously, pathetic. Our kids loved the kids club, the rock wall, the water slides (when they were open which was not very often) and of course the ropes course. We really wish they would keep those things open more - especially on our two days at sea. The ropes course closed at 4pm on our day at sea. Sundown as 10pm. Read Less
Sail Date June 2017
I wish to express my deepest regret and warn all passengers NOT to take any of the ship's excursions, they are well over priced and not worth anything, there are always transport options when you dock and plenty of good excursions ... Read More
I wish to express my deepest regret and warn all passengers NOT to take any of the ship's excursions, they are well over priced and not worth anything, there are always transport options when you dock and plenty of good excursions when you get off the ship, such as the hop on hop off. The cabin was nice, towels were changed twice daily, the food was also good with variation of different restaurants without additional charge, the entertainment can improve as well, due to different cruises on the carnival which had a show every night and on the getaway it lacked variation. I also believe that entertainment should be provided without an additional charge in which the getaway had, the staff was friendly even though when I complained about the excursion in Sweden they did not seem to care, bottom line, the were more concerned about making a profit, My friend purchased the internet package and was very displeased that it was over charged and worked very slowly Read Less
Sail Date June 2017
We went with another couple and enjoyed the ship overall. The stateroom was bigger than we have had before on other ships and bathroom a decent size. Service was good. Some very good entertainment. Some entertainment areas could have been ... Read More
We went with another couple and enjoyed the ship overall. The stateroom was bigger than we have had before on other ships and bathroom a decent size. Service was good. Some very good entertainment. Some entertainment areas could have been bigger for the number of passengers on the ship. Food was good but what happened to lobster night? Sometimes the interactive displays did not have the correct dinner menus posted. Enjoyed the ports especially St. Petersburg and Estonia. Gothenburg was not a good port- we got in late and it took awhile for ship to clear. They never announced the ship was cleared and did not know until we looked out the window and saw long lines of people waiting for buses. Figured these were the people who did not follow instructions to stay off the stairways until the all clear was announced so the non rule followers got in the front of the lines. Then the only was to get to town was to pay NCL $15 per person. Since we went into a cargo port NCL should have provided a free shuttle. Long lines/wait to get on buses so the visit to the city was short unless we wanted to miss our scheduled dinner and entertainment. The Internet on NCL was incredibly slow and often could not get on or were bounced off. If I had paid for it I would have been very upset as many minutes were wasted just trying to get on and then access mail or Facebook. Read Less
Sail Date May 2017
Nice ship. Itinerary was wonderful. The reason I took this cruise as well as a relatively newer ship. Cabin space small. My balcony was so small, I didn't bother going out there. It was hard to get into the chairs. Not worth ... Read More
Nice ship. Itinerary was wonderful. The reason I took this cruise as well as a relatively newer ship. Cabin space small. My balcony was so small, I didn't bother going out there. It was hard to get into the chairs. Not worth the money. Dining was good. Shows were good! I didn't like the redesigned casino. It was too broken up. Didn't like the fact the casino bar was not in the casino. I like the casino in one large space. I liked all the shows. Illusionary was very good. However, i don't understand why we need to have dinner there prior to the show. My dinner was rushed, I didn't like that. The other shows were very good as well. I wish however, there was a comedian onbard. I usually enjoy those shows and go to one every night. Overall I loved this cruise, primarily for the itinerary, St. Petersburg was the crown jewel of all the port stops. Read Less
Sail Date May 2017
The Ship The ship itself is incredibly pretty and well laid out. There was plenty of open deck space and it was never crowded. Becuase this was a cold cruise the pool was heated. The adults-only zone was dead most of the time because ... Read More
The Ship The ship itself is incredibly pretty and well laid out. There was plenty of open deck space and it was never crowded. Becuase this was a cold cruise the pool was heated. The adults-only zone was dead most of the time because it really is not suited to the weather. It felt like a huge waste of space for this cruise. The Bars were nice and we loved the waterfront. The only bar that we didn't enjoy was the Fat Cats lounge which was an odd space just seemed very temporary with no real theme. I also personally didn't like the Atrium been the main entertainment area. It became very crowded and noisy. It didn't feel at all like an atrium and was just odd. It's a large space but because it has no tiered seating there is very few spaced to get a good view and thus became very crowded with people trying to see what's going on. We loved the Irish Bar, the Bliss Lounge and the Mojito bar. Margaritaville was a waste of space. We didn't see one person ever dining in there. Whether it was because of the charge or just because it was too cold to dine outside. The buffet flowed well and we never had an issue getting a table. We didn't dine in Taste of Savour but like the Tropicana room with the live entertainment while you dine. Our Cabin We had a Mini Suite cabin which was nice. The size was merely a standard balcony room on most cruise lines but the bathroom was very large with a double basin sink and shower with jets. We loved the room, it was very comfortable. Our cabin steward was very lax with the cleaning and was very rude to us when we asked for an extra blanket claiming that it was one blanket per stateroom. We eventually did get a blanket. He didn't clean our mirrors or any surfaces once in the duration of the cruise. We also requested for the minibar to be emptied and he refused. My sister also requested and confirmed with NCL in advance that a kettle would be in her room to warm bottles but once onboard they refused to provide her with a kettle. Food Food onboard was outstanding. Is is the best buffet food we have ever had on a cruise line. The main dining toom was also very good and there was never a wait to be seated. Highlights where Cagney's Steakhouse and Moderno who are well worth the extra cost. Service Service in the buffets and restaurants was also outstanding. The crew were some of the most friendly and professional we have encountered. Service at the main desk was lacking. There was always a large line waiting and the staff were not very helpful and generally rude. Entertainment Overall the entertainment was good. While the two mains shows didn't appeal to us, the cast was fantastic and was still enjoyable to watch. Wine Lovers: The Musical looked awful from the preview so we decided the skip. Other entrainment was fantastic with plenty of quizzes, activities and live music throughout the day and night. Ports The ports were great. The only issue was Gothermberg which was a complete farce getting off. Because it was a working port, all guests had to get the free shuttle to the port entrance. NCL also offered paid shuttles to the town. We docked 3 hours late and getting off the ship was a complete mess. There were no organisation, not lines for the shuttles, no one knew what was going on with people just pushing and shoving in complete chaos. We ended up missing Gothenburg because we had a reservation at 6 pm and by the time we were able to get a shuttle bus was nearly 3 pm. It put a very sour note on the cruise. Overall we loved the cruise and NCL. While I think the ship was the wrong ship for the weather of the Baltic with a lot of spaces outside, we had a fantastic time. Read Less
Sail Date May 2017
We choose this cruise for the length of trip and extra ports visited. Most Scandinavia cruises were only 7 days. However it was only available at beginning of May which turned to to be a bit too cold so didn't enjoy as much. In ... Read More
We choose this cruise for the length of trip and extra ports visited. Most Scandinavia cruises were only 7 days. However it was only available at beginning of May which turned to to be a bit too cold so didn't enjoy as much. In general the ship and cabin was clean and well keep and the staff were pleasant and helpful. Embarking and disembarking was well organized and smooth. The food quality at main dinning room and cafeteria were okay and average with a few good exception. The Food service lineups were not excessive but still time consuming at peak time. We had a dinner plan and dined in Giovanni's Table and Chops Grille. Both offered slightly better quality and better cut of meats (some available in main dining as options). The port order could be better aligned to provide a larger and more flexible window for excursions. We did most of our excursions with hop-on hop-off buses which are easily accessible from the docks. Because of port time, were not confident to spend time at many stops. Read Less
Sail Date May 2017
My wife and I had planned this cruise for 10 months and we were married in Copenhagen on the day of our cruise,fantastic adventure,I surprised my bride with a Jr. Suite that had been decorated by RCCL with a just married package,Suite ... Read More
My wife and I had planned this cruise for 10 months and we were married in Copenhagen on the day of our cruise,fantastic adventure,I surprised my bride with a Jr. Suite that had been decorated by RCCL with a just married package,Suite number 1570,for anyone cruising this is the quietest room on the ship,we did not hear a peep for 10 days,just the ocean,plenty of room,clean ,a balcony and a bathtub with the shower for your lady,Amos our attendant always had a smile,I keep reading about the ship needing this and that,well,the ship is in amazing shape,sure it's older but you make your vacation good or bad right?,it's just the right size,service on the ship was excellent from guest relations to the dining room,plenty of variety in windjammer and main dining room,service in main dining room never took more than an hour and we chose my time dining which worked for us,for all the meals the chef has to produce in mass quantity we found the quality to be above average,all the people who say it lacked variety are just being picky and nothing would make them happy,the menu changed every night,the ports were fantastic and again you make your own happiness and satisfaction by seeing the good in everything and embracing new experiences,we did a bike ride in Estonia and a ballet in St. Petersberg and everything in between,so fun,entertainment was energetic and very professional,we went to a show every night they had one,singers and band had a lot of energy and the duo who did the magic and acrobatics were so very strong,we were able to meet the acts after the show and on the ship as we shopped that's how intimate the ship is,the staff tried very hard in every circumstance,they even let us go into the guest relations office to print our boarding passes for our departure flight,that's going above and beyond,yes the internet was slow so plan B is a great idea,embarkation was smooth as was disembarkation,we would recommend this cruise and we visited 7 countries 2 we had been to before,very port intensive so plan your excursions wisely to make use of your time! Read Less
Sail Date May 2017
This was the follow up cruise to our Atlantic crossing and it was a good choice. The Baltic itinerary was very busy compared to the crossing but there were no scheduled speakers, which would have been a plus to gain a better understanding ... Read More
This was the follow up cruise to our Atlantic crossing and it was a good choice. The Baltic itinerary was very busy compared to the crossing but there were no scheduled speakers, which would have been a plus to gain a better understanding of the history of each port. The food in the main dinning room was fine but the choices were a little slim, with no effort made to bring any local flavor to the menu. On the other hand, the Windjammer cafe, while often crowded during peek periods, had a better than usual list of options including some local fare and the service there was above average. I only used third party excursions (Google SPB) and liked the smaller group sizes and the ability to savor local food at each port. Finally, I must mention how well the ship handled the cold weather we experienced. With temps in the 40's and 50's every day, the ships design was nearly perfect. All that glass acted as a wind break and only the main pool and sport decks were, effected by the wind and cold. There were other venues to keep you occupied, like the gym or the indoor pools and spas. All in all I would be happy to sale on the Renaissance class ships any time. Read Less
Sail Date May 2017
We chose this cruise because the ports were interesting and places we had never visited. We have sailed with NCL several times and basically knew what to expect on board ship. The ports were very interesting so we were not disappointed. ... Read More
We chose this cruise because the ports were interesting and places we had never visited. We have sailed with NCL several times and basically knew what to expect on board ship. The ports were very interesting so we were not disappointed. We usually plan shore excursions with small groups we meet through Cruise Critic which worked very well on this cruise. NCL delivers a middle of the road product which suits our tastes quite well. We enjoy no formal nights and the ability to eat when we want. It does seem that NCL is pushing the specialty dining and has lowered their standards quite a bit in the main dining rooms. We do not go to the buffet at all just due to our personal preferences so I cannot comment on the buffet. The nights we did not have specialty dining (part of our package) we checked the menu for the main dining room and often opted for Ginza which is a complimentary (for the most part) Japanese restaurant which never failed to satisfy. Having said this, we will sail with NCL again, and we did enjoy the cruise. Read Less
Sail Date September 2016
I chose this cruise as I have been to two back to back cruises to Europe and we enjoyed it so this time I chose to see Scandinavia and Russia. It turned out to be a great choice indeed! Regal Princess The ship, Regal Princess was ... Read More
I chose this cruise as I have been to two back to back cruises to Europe and we enjoyed it so this time I chose to see Scandinavia and Russia. It turned out to be a great choice indeed! Regal Princess The ship, Regal Princess was amazing, it did not disappoint as I enjoyed our previous cruises with Princess. Being Platinum member, I loved the privileges like the priority embarkation though this time it took a while to get on board, it was my longest wait ever - and I'd cruise not just with Princess but with Royal Caribbean, Costa, Carnival, P & O, etc..and we never had to wait long to board the ship.Anyway, the wait was somehow worth it as the staff, food, entertainment and general ambience of the ship were great for me, including our balcony cabin which was on deck 12, starboard side. Weather Except for Oslo, Norway, which was colder than the other ports we visited, weather was generally warm, though I really prefer cooler temperatures! It was stinking hot especially in St. Petersburg. Ironically, we brought lots of cold weather and water proof gear as based on my readings about this cruise, it was supposed to be wet and mostly cool. So it was a little disappointing. We never used the pool as it was still cold, and most of the time we were out in the port exploring. Copenhagen, Denmark This city is sophisticated yet still has the charm and good combination of old and modern architecture. I love the rental bikes in our hotel, the organised way they serve food, mostly without needing staff. We took a tour of the city centre on disembarkation and happy to see the fishing village of Dragoer and the million dollar heritage listed homes and loved danish food, especially ice cream and their croissants and coffee. We stayed in two hotels with the smallest bathrooms I have ever seen and used and it was a great experience, a challenge to my senses and tolerance level! It was also a pleasant experience having seen Princess Mary (with Prince Frederik beside her) sitting inside a black car as it came out of the gates of the Amalienborg Palace! I even spoke to one of the Royal Guards, telling him I come from Princess Mary's state of Tasmania, and I live near Hobart where Mary came from, to which he replied, "okay, " while he was being hounded by two Chinese ladies who were too close to him ( he said they were supposed to be about 1.5 metres apart from him). We went to Tivoli Gardens, the various shopping districts in the city too. But the most memorable place for me was not in the bus tour itinerary. Lucky for us, it was near our hotel where we stayed after our cruise- the Blue Planet, or Copenhagen Aquarium. It was a lovely place inside and out, the collection is impressive, staff very friendly and most of all, we were able to ride the free shuttle bus from the aquarium going to the city instead of getting on a taxi again. We went there hailing a cab from our hotel knowing it was just 5 minutes away from the airport and our hotel was a train stop away in Oerestad. This place is highly recommended, the views outside are so lovely, there's the beach and the playground and picnic grounds too. Do visit it, worth your while! Oslo, Norway I love this city- wide open spaces, clean places, tree lined streets and the parks and museums are truly amazing! We visited the Viking Ship Museum, Maritime Museum, Sculpture Park and other notable places via a hop on hop off bus which had WIFi too so it was a delight being able to share my photos as fast as I could! Sea Days- They were fun as I the shows at night were very entertaining, especially the Beatles tribute show. i also loved the fact that I could watch movies inside our cabin without interruption or I could pause if I need to go out for meals, etc. The food at the buffet was more varied, hotter, better than the ones in the dining rooms. Also, I did not like waiting too long for our orders to come. It seemed the waiters in the dining rooms didn't do much but fiddle about while we sit waiting for menus to be given (even the desserts, which we missed in the few times we dined there). It was not a pleasant experience sitting talking to strangers and pretending to enjoy being there, I felt like a fraud! Though my travel partner and I were in a two person table, we could not help but still "soicialise" with the ones in the neighbouring tables, not that I did not like talking to them, but a few seemed snobs anyway. Even making small talk was sometimes excruciating so we avoided going there. Besides, we were given the first seating at 5:30 pm so most of the time we were either tired or too late to go there so it was lucky that the buffet was always ready for us anyway! The staff at the buffet were also friendlier in my opinion. Warnemunde, Germany (Berlin) We traveled by train to Berlin which took around 3 hours or more, a long and not so comfortable trip as I was not able to use the toilet as there was only one for all of us, which was very annoying indeed! But the staff -tour guide and his helpers were very friendly and made their best to help us. Food and drinks were provided as part of the bus tour package and they were good enough. As a city, Berlin was chaotic and huge, but I still like the architectural structure and layout of this city. It was remarkable to visit the Berlin Wall (what was left of it),Brandenburg Gate, city centre, etc. The hop on hop off bus stops were a bit confusing for us so we had to wait or walk very far to catch the next one. It got hot as well so it was not very pleasant toward the end of our visit there. Toilets were hard to come by, there were some on the streets where you had to pay .50 euros but I felt a bit claustrophobic in one of them. In the train station, it was also hard to find the toilets. We went to a McDonald's there and there were no toilets inside, it was weird. (In Sydney, any public places/utilities you go to have toilets for the public and they are free!) Tallinn, Estonia This ancient town is amazing with its World Heritage Old Town- the cobbled stone footpaths and roads are charming! We visited the typically Russian styled Alexander Nevsky Cathedral where we saw beggars outside the Church's entrance. The architecture in the Old Town were reminiscent of centuries old iconic charm and beauty. But again, the toilets are hard to come by- they were inside the tourist souvenir shops. Of course, we loved to look at the shops, quirky artefacts, etc. but we didn't have enough time! I loved the grand baroque Kadriorg Palace, with its pink facade and good collection of art and furnishings. Toompea Castle's facade was also impressive! Saint Petersburg, Russia We did bus tours of this grand city through the ship and we were not disappointed in terms of the opulent and luxurious places we visited. Despite knowing there were cheaper options, we decided to do the Princess tours because we wanted to have peace of mind we would get back to the ship in time. However, some of the places were not so comfy for me- especially Peterhof Palace- the staff there inside were rude and cranky! I wished I walked out and just viewed the fountains. We were often told to move on and finish up! It was hard to appreciate the interiors of the palace without being scolded by the cranky old ladies manning the exhibits! ( I have been to many museums all over the world and never have I experienced such blatant rudeness by staff! As if they personally own the items and that we were going to steal them!) There were no photography allowed too so I was not happy with this arrangement, If I knew before hand this was the case, I would not have gotten inside, which felt literally like HELL as it was stinking HOT inside and we had to wear those ridiculous shoe covers too! The chateau Versailles and Hermitage Museum were more interesting anyway. My advice to anyone planning to visit the Peterhof Palace- just look at the fountains and gardens as if you have been to the Louvre or Versailles like me, then no need to experience the rudeness and uncomfortable setting inside the Peterhof, you would just be sorry! Catherine Palace was much better, collection wise and staff were friendlier and more helpful! Hermitage Museum was worth a half day's visit too! The collection of this place was so numerous we had to choose the best ones - mostly the artworks and the huge malachite vases in the green room which were enormous and spectacular indeed! The lunches included in the package tour were not so great- the waiters were good but the food portions were not very substantial after so many hours of walking and touring! I would have added more money to have better food servings and variety too. The first restaurant on the first day, the Gastronome had great interiors, amazing basement and fixtures inside, but the food left a lot to be desired with very sloppy mashed potato that accompanied the entree like portion of the beef stroganoff, which was good enough taste-wise but too teeny tiny portion! Same with day two, lunch was very small portions- soup, main dish and dessert. though I have my ice cream away, also the vodka and caviar as I am allergic to alcohol and seafood. But, to summarise, St. Petersburg was impressive, with amazing buildings and great atmosphere, you think you are in the middle ages! Helsinki, Finland This place was a disappointment- in terms of attractions and amenities like the toilets! We visited the Rock Church which was not as great, it didn't look like a church interior wise and it was too far to walk there on a hot day just to see a supposed to be church carved on a huge rock, no big deal for me! There were no pews inside too, I saw just plastic chairs! Maybe they were being remodeled, I am not sure. The other places we saw via the bus tour from the ship are the Senate and Market squares, Sibelius Monument and around city centre. We went to Burger King for a snack and the toilets here were so filthy and stinky! Looks like Europe could learn a thing or two from Australia when it comes to providing amenities to tourists. Nynasham, Sweden ( Stockholm) We didn't do any bus tour for this port but we joined many who lined up to get train and bus tickets for Stockholm. Instead of sight seeing at the seaside village of Nynasham, we decided to go to this capital to visit of all places- the ABBA Museum, which my friend wanted to do! After taking off from the central station, we took the hop on hop off bus around the city and loved the city centre sights, modern buildings and clean city. However, it was so chaotic there.The train station had toilets for both men and women in one place and we had to pay two US dollars to use it or 1.50 euros. ABBA Museum was fun, with a good collection of ABBA memorabilia. The many people inside the crammed building were friendly and very gay, luckily for us!! We enjoyed it there but on the way back to the train station, we found out we were dropped on a different side by the hop on hop off bus and gave us a fright as the trip to Nynasham was to take about 2 hours! Our ship was to leave about 4:30 pm and we were so scared to be left behind that I was busting for more than 4 hours as we were too afraid to go to the toilets which was very far from the country trains! Turned out, our train was 30 minutes late and we saw our fellow ship mates who were also waiting for the last train to Nynasham. To say the least, we were happy to be there but no toilets for several hours as there were no toilets inside the train as far as we know! Thanks Princess Cruises, I will still cruise with you! Read Less
Sail Date May 2016
Eurodam Review Firstly a considerable difference to the better after having been on the Arcadia of P&O UK, a few weeks ago. However, what is most disappointing is the constant effort of the crew to offer you something and then ... Read More
Eurodam Review Firstly a considerable difference to the better after having been on the Arcadia of P&O UK, a few weeks ago. However, what is most disappointing is the constant effort of the crew to offer you something and then ask for you ship board card. On our 19 day cruise this added up easily to one thousand $US. On top comes the 15% service charge. E.g. a Cincano vermouth is served on the ship in 0.2 measures at 6.95 plus service charge, with brings the price to some 8$, which is about the cost of a bottle. Beside the fact that nowhere in a restaurant or bar you get a vermouth in only .2 measures, it should be at least .4 or more for the price. And then everything is put into the small measuring nimble and you get even less. Bad practise in the Carnival group. No wine list has a vintage displayed, too difficult ?! When I purchase a good Red for 60 plus, I would like to know the vintage. Transport to the city was usually arranged by the ship and therefore expensive. Example: A one way trip in a crowded bus in Copenhagen/Quay was either 10$ US or 10 Euros (some 75 Danish Crowns - forget the exchange rate). But you could not pay in local currency!? Nobody told you that there is also public transport (every 20 minutes) and a taxi to the city for 3 people is cheaper than the crowded bus. Only in Goetheborg was a 'complimentary bus' arranged due to the wharf being in the commercial harbour rather than a different quay in the city, likely too expensive for HA? But getting away from the parochial drinks and transport situation, we found the Eurodam a clean, well looked after vessel being big enough to move around without feeling cramped. The check in process at the beginning of the cruise to the Baltic and Norway was ok in Copenhagen. The in and out embarkation procedures were without problems, generally. The stateroom with balcony was a good size, the bathroom is on the smaller side but reasonably spacious enough. The room attendants were polite and efficient. The cruise director was loud and boring, using the same jokes often and was treating the guests like children. "how a we doin..., have they fed you??...etc." rolling his hands forward repeating the gesture a few times until his desired level of feedback noise was achieved or it was to embarrassing to continue. He should have stayed with P&O, a more 'elegant' CD would have been preferable in the Holland America Line. The quality of food in the dining room was very good, however, no possibility to have something special. Dining room attendants were effective, whilst the drink waiters were at times rare. The Lido buffet restaurant, whilst offering the same throughout the cruise, always was inviting, above average quality. The specialty restaurant Pinnacle Grill offered 'Le Lievre', a 3 Michelin Star Chef's food creation, which we enjoyed very much. They forgot, however, that the service needs to be 3 star too, but it was no star rating in our opinion. The arrogant 'maître D' fitted more into a self service noodle bar but a 'star restaurant' … who made the selection? Our favourite specialty restaurant on board was the Tamarind in the 11th floor mid ship. The quality of food, creativity, service in food and drinks were superb and just lovely. Staff had a 'can do' attitude, we enjoyed Tamarind a few times, despite the $20 pp charge. Dinners were made memorable and great, Murni & Riri made sure we enjoyed ourselves. We usually had drinks prior to going to the Tamarind in the spectacular Silk Den bar right opposite where the vistas were often breathtaking, particularly sailing out of Stockholm in the afternoon. The front bars on 11, Crows Nest and Explorations Cafe were tastefully decorated and made you feel welcome. A 'librarian' or a book-specialist for the books on offer (poor and strange selection) was never found. The so called 'speciality coffees' were so in name only and the generally unfriendly staff had no idea of coffees and pointed in their ignorance to the machine with a few buttons ... and you had to pay for it, so forget it! And it could have been so easy. We found the entertainment in the Mainstage-Theatre quite good, perhaps the Eurodam entertainers addressing the smallest portion of the guests on board were ordinary but generally evenings with guest performers were spectacular. The entertainments in the other parts of the ship were also quite good, except the overbearing Jazz ensembles blurring on. The violin/piano duo, just having completed grade seven for their respective instruments were entertaining passing guests with their exercises daily. The highlight for us was Jim Fischer in the Piano Bar, a musical talent and extraordinary entertainer and pianist. He managed to play something for everybody, not only for the majority of the American clientele. He presented the "Wow-Factor" every night. Ditto was Stryker, the piano man preceding Jim. He also understood to catch the crowd's moments, invited to sing-alongs or simply play some ear-worm, anybody knew and enjoyed. The Piano bar earned top spot in entertainment. The 'invitations' and raffle tickets to the art auctions flying into the room's letterbox daily were after few days disposed off into the bins straight away. These hard sell auctions by the auctions-team and their manageress with a machine gun waffle mouth were almost annoying. The 'art' on display is loud and colourful, nothing for my home, nothing at all, despite the ‘gallery staff’s statistics wanting to convince everybody of the brilliant investment opportunity. The Spa offerings were thoroughly overpriced, some strange nonsense presented by strange personnel ... but it smelled nice walking through. Equally boring were the shops, a long room without any charm or atmosphere, all merchandise locked behind glass. Neither the latest new gadgets nor good prices were on display, another rip-off attempt by the C-Group. Forget it also. And at last the Photo Gallery Team, good photos occasionally but their pricing, just obscene. A poorly managed lot without much support by the guests it seemed. Concluding: A well organised and maintained ship; a friendly crew; good food, not gourmet, occasionally excellent; superb chartered entertainment at night, a glorious enjoyable piano bar; lots on offer for most. HA arranged a great itinerary offering a good insight into Scandinavian history and life today. A cruise certainly recommendable despite the criticism. Read Less
Sail Date July 2015
A wonderful 11 days cruise made perfect by the fantastic food provided, excellent service especially by our personal waiters Orsan Turan and Prasanna Manoharan who were not only experts at their jobs but a pleasure to share a conversation ... Read More
A wonderful 11 days cruise made perfect by the fantastic food provided, excellent service especially by our personal waiters Orsan Turan and Prasanna Manoharan who were not only experts at their jobs but a pleasure to share a conversation with them. They could not have been more helpful and courteous. My only slight criticism is that the entertainment could have had more variety. What there was however was quite good. I must also congratulate those responsble for the ships cleanliness which was first class. I would recommend this ship to anyone wishing for a special cruise. Read Less
Sail Date June 2015
In summary it was very nice and Holland America is a good cruise line. That said I like Celebrity and Norweigan better (though Norweigan is a number of years ago now so not sure my information is current on them). St Petersburg was the ... Read More
In summary it was very nice and Holland America is a good cruise line. That said I like Celebrity and Norweigan better (though Norweigan is a number of years ago now so not sure my information is current on them). St Petersburg was the highlight of the trip- and a good way to go since you don't have to get a visa. As we sailed out of most ports there was a very good talk about the places around us and some history of the country we were entering/leaving. We used SPB for St Petersburg and Tallin tours. They were excellent and from what I heard sounded better than the shipboard sponsored tours. My only regret is that we did not use them in more ports of call - some others we wandered around a bit too much. We paid for one dinner at La Cirque - it was the pricest extra cost dinner of the cruise - but it really was worth it. I have avoided paying "again" for dinner on cruises but this was really good - my wife and I both eat fast and often end up waiting for everyone else - but at this dinner we spent two hours by ourselves and just really enjoyed it. Dinning: We went back and forth from the 8 PM seating to the open seating - both seemed like there was just not enough staff they were running around all the time. Food was good though Entertainment: Our other four cruises were all better than this - especially the last Celebertiy cruise. They did have a little culture with a concert pianist one night - but most of the rest was not memorable. The best was probably the nighlty piano player sing along. The Blues Club - which I had really been looking forward to - had a talented R&B group - but very little blues. Cabin: This is one area I think they were better than the others - the staterooms seemed larger to me with more well organized storage space. Though nice to have a balconly - it was too cool outside to make much use of it. The time went by very fast. This was our longest cruise and after our last 7 day cruise I though maybe we should step down - but these 12 days really went by fast. So - I liked it but to be hones don't know if Holland is the best fit for us. Read Less
Sail Date June 2015

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