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15 Copenhagen to Transatlantic Princess Emerald Princess Cruise Reviews

We love Princess, so will write nothing negative about this cruise. We were to have had ports in Greenland and Iceland, but both had to be cancelled due to extremely bad weather. We totally understood the captain's decison and felt he ... Read More
We love Princess, so will write nothing negative about this cruise. We were to have had ports in Greenland and Iceland, but both had to be cancelled due to extremely bad weather. We totally understood the captain's decison and felt he made the right call. We also missed Belfast, Ireland, again due to bad weather. Cobh, Ireland replaced Belfast and it was a wonderful port. There were 6 days at sea in a row due to the cancelled ports of call. There was plenty to do and we were never bored. We love the sea days, anyway. The food in the dining room and in Calypso Cove Buffet was fabulous. The service throughout the ship was top-notch, as well. The Princess Theater enterntainment was good, although we've seen better on other Princess ships...still a lot of fun and nothing to comlain about. People need to be prepared to possibly miss ports in the North Atlantic this time of year. So many were grumbing about not being able to stop and stating that those ports were the reason they chose this particular itinerary. Again, we were more than please with the captain's call, even though, we too, had chosen this itinerary for the same reason. Read Less
Sail Date September 2013
After months of planning and anticipation, four of us (two couples), flew to Copenhagen for a 16 day transatlantic cruse through the north Atlantic. We chose the cruise because of the itinerary which included no more than 2 sea days in a ... Read More
After months of planning and anticipation, four of us (two couples), flew to Copenhagen for a 16 day transatlantic cruse through the north Atlantic. We chose the cruise because of the itinerary which included no more than 2 sea days in a row. We decided to fly into Copenhagen, two days early so we could explore Copenhagen. We chose to use Princess transfers and hotels. Our hotel was the Kong Arthur. This is an old hotel which has had mixed reviews. The hotel was very nice. Check-in was very easy and efficient. The Princess representatives were available and helpful. The hotel staff were knowledgeable and helpful. The room was small, but adequate. The hotel had a buffet breakfast and provided a 20% discount for Princess passengers. The cost seemed high until we got use to Copenhagen prices. The buffet was very nice and very convenient. The cost at about 120 Kroners was quite reasonable for Copenhagen. Our transfer from the hotel to the ship was efficient and pleasant. We were dropped off at the ship, went through security, checked in, went to our cabin and onto the Horizon Court in a matter of minutes. The lines and waiting times were short. We found the staff of the Emerald to be friendly and pleasant. We enjoyed getting to know our steward and the waiters in the dining venue. We chose to have traditional dining at a large table. We enjoyed our dining companions. The service in the dining room was always accommodating, but at times a little slow and disorganized. The food was varied. The menu was never repeated on the entire 16 day cruise. The quality of the food was good, and the presentation was always interesting. At times we wished that the presentation would have been a little less complicated. Our cabin was a balcony cabin, on the starboard side. It was near the front of the ship. We were pleased with the size of the closet and the balcony. As usual the bathroom was small, but met our needs. The ship had a lot of activities and entertainment. We often chose to skip some of the planned activities, but still stayed engaged. Four production shows were included in the evening programs. There were also a variety of entertainers including comedians, musicians, magicians, and jugglers. We would have appreciated a more detailed description of some of these people. For the most part the Princess Theater handled the crowds at the shows, but when these guest entertainers were scheduled into other venues, the capacity was not enough. We missed at least two shows because all the seats were taken at least an hour before the shows. Princess provided three people to give lectures. These people were knowledgeable and professional in their presentations. We particularly enjoyed the talks about the upcoming ports. Our 16 day itinerary was altered by the weather. Our stops at Belfast, Reykjavik, and Greenland were cancelled due to weather conditions. Everyone was disappointed by having to skip these ports, but the 30 foot seas that we avoided were not missed. The Captain communicated well as to why the change in course was necessary. Princess also worked to add stops at Cobh, Ireland and Saint John, New Brunswick. Princess also provided additional on board credit as compensation. We believe that the changes were needed and protected us and the ship. The itinerary change required us to be at sea for 6 days in a row. This was not ideal, but not as bad as we had anticipated. Again Princess and the staff of the Emerald, did everything they could to make us comfortable. Just yesterday, Princess gave each person on the cruise, credit on a future cruise. We very much appreciated this action. I have written reviews of all the ports that were available, but we stopped at two ports that were not listed. The first was Kristiansand, Norway. We enjoyed this stop and found some very interesting things to see. We visited the Gimle Estate and enjoyed it. We also went to the Vest-Agder Museum. This is an open air museum which was very well done. They provided a costumed guide through part of the park. Our major problem in this port was that we chose to use the Hop-On Hop-Off Bus. Their published information and the salesperson told us that there were 7 stops and the buses would run every 30 minutes. In fact, they only made 6 stops and the buses ran nearly an hour apart. We spent most of the day waiting for a bus. In fact, we walked back to the ship because we did not feel comfortable that the bus would get us there on time. At the Vest-Agder Museum, the bus driver told us that the road was under construction so he could not get us any closer. Imagine our surprise when we got to the Museum and found several buses there. Kristiansand is a nice port with interesting things. However, I would never consider the Hop-On Hop-Off bus. It was Hop Off and hope you could Hop On again. The second port that was not available on the Cruise Critic list was Cobh, Ireland. The ship docked right in town so it was easy to walk to the sights. A tourist information office is about 2 blocks away and people in the center were very helpful. We walked up to the Cathedral and got a splendid view of the town and the harbor. We also enjoyed the Titanic Experience which was next to the peer. The museum is located where the Titanic left on its voyage. The next morning we took the train into Cork, Ireland. The train leaves from the peer every 30 minutes. We tried once again to use the Hop-On Hop-Off bus in Cork. It worked better than in Kristiansand, but was still not great. We enjoyed getting to see the city, but did not find any outstanding attractions. The return train to Cobh worked well and most of the people on the train were from the ship. This was an unscheduled stop for the Emerald, and the people of Cobh made us feel most welcome. Our final destination was New York City. We arrived in New York in the early morning. Seeing the Statue of Liberty as we sailed into port was neat. Our disembarkation, tour and transfer to the airport was handled well. Overall, we had a great trip. 6 days at sea does give you time to sleep in and relax.   Read Less
Sail Date September 2013
My sister's & my first cruise on Princess was this past April to Hawaii on the Golden Princess and I crucified Princess on Cruise Critic. After that cruise I swore I would never sail Princess again but we had already booked ... Read More
My sister's & my first cruise on Princess was this past April to Hawaii on the Golden Princess and I crucified Princess on Cruise Critic. After that cruise I swore I would never sail Princess again but we had already booked another cruise with Princess on the Emerald Princess and would have cancelled it if it were not that we had already paid for the cruise and the air and we would have lost a lot of money if we were to cancel. Well, I am glad we got a second chance with the Emerald Princess. Everything that was awful and wrong on the Golden Princess didn't exist or was improved and we had a wonderful time. All of the theaters on Princess ships are too small to handle the crowd and on the Golden if you weren't in your seat an hour ahead of show time you were turned away. On Emerald the theater is still too small but they fixed the problem by having 3 shows per night instead of 2 and no one was turned away. On the Emerald they also added an extra Caribe Court to the buffet dining so there was more buffet area and more seating and people didn't have to stand in line to get into the buffet area which is also too small but it was a great improvement. The Production shows on the Emerald were excellent and we had 4 of them; the other entertainment was also very good and a big improvement over the Golden. The daily activities on the Golden were terrible and people were bored but on the Emerald we had 3 different very good lecturers and many other activities that appealed to the greater number of passengers rather than to just a few special interest groups. The food was also a great improvement. We had lobster twice and everything we had was excellent and cooked to perfection. We found the service on the Golden to be very good and the Emerald was also excellent. While on board we took advantage of the future cruise offer where you can make a $100 deposit on any future cruise you decide on and you have 4 years to do it. The deposit is fully refundable and if you don't select a cruise after 4 years your deposit is fully refunded back to you. We haven't selected a cruise yet but we probably will within the time allotted but I will be careful which ship I choose and it won't be the Golden. The Emerald Princess is a larger ship than the Golden but the Golden is not small. I don't know if that made any difference or not but I wouldn't think that it would. Anyway, I am glad to re-evaluate my opinion of Princess and if you sail on the Emerald Princess I think you will be very pleased. We had to skip 2 of our scheduled ports; Kristiansand, Norway and Qaqortoq, Greenland due to really bad weather in the area but we had 2 unscheduled ports of Saint John's, Newfoundland and St. John, New Brunswick and we really enjoyed both. We were not disappointed at missing the ports as the Captain made the right decision for the ship and the passengers. A note of warning for shore excursions for Reykjavik, Iceland and Saint John's, Newfoundland that we purchased from the ship. In Reykjavik we bought the Thingvellir National Park & Gllfoss Waterfall for $179. The main thing we wanted to see was the National Park where it is one of the only places in the world where you can see the American and European tectonic plates meet above ground. We were supposed to go there first but our guide took us in the opposite direction and we visited a geothermal plant first and by the time we reached the National Park it was 9:30PM and you couldn't see your hand in front of your face. Our tour of the city and The Pearl were also in total darkness. If you want to do this tour I would suggest you either go to www.toursbylocals.com and book a private tour or get a taxi and go straight to the park. We found out about these two options from other passengers after we returned from our tour. We did see the waterfall during daylight and it was spectacular. Newfoundland is known for its heavy fog. Because this was an unscheduled port our shore excursions were not available until the day before we docked. We wanted to go on the Explore the First City tour which took you to Signal Hill where Marconi received the first wireless transatlantic signal and where you can see the ocean and the best place to see icebergs and to Cape Spear which is the most easterly point in North America. Two tours were offered but by 9:30AM the afternoon tour was sold out and we ended up booking the morning tour - big mistake. The fog was so thick you couldn't see a thing. Again, I suggest you either book the tour through tours by locals or get a taxi to take you in the afternoon. Several people we talked to did this and by afternoon it was crystal clear. Live and learn. Read Less
Sail Date September 2012
We began our cruise in Copenhagen. Because of our early flight arrival, we had to sit in the cruise terminal for about four hours. This was a situation that could not be avoided, so I cannot complain. People were very chatty, which kept ... Read More
We began our cruise in Copenhagen. Because of our early flight arrival, we had to sit in the cruise terminal for about four hours. This was a situation that could not be avoided, so I cannot complain. People were very chatty, which kept me from napping in the terminal, but then again, I had some interesting, if bleary-eyed, conversations. We also had tea, coffee, and ice water provided by Princess. Some people took the hop on hop off bus, or walked to the Little mermaid statue, but we've seen Copenhagen, and were too tired to do this. We were one of the first to board and had our first of many excellent meals in the main dining room. The food choices were numerous enough, and the quality ranged from very good to excellent. We chose any time dining, and after a while, requested a table for two, rather than sharing a larger table. This was due to the only unpleasant aspect of the cruise. As Americans, my husband and I resented the negative comments from the many Canadians and Australians aboard who considered themselves knowledgeable about what they regarded as the evils of our American system and values, values based on the hard-fought efforts of our founding fathers. When we apologized to the dining room manager about our persistent resistance to sharing a table and explained the reason, he was in sympathy and agreement (and he was NOT American). A friend of ours who has taken many cruises and has grown tired of them, cynically remarked before our departure, "a cruise is camp for grownups." At times I agreed, especially when I saw some of the childish pastimes that were engaged in (I mean, it was really a laugh to see the seriousness and vigor which passengers displayed in learning line dances. Line dances??? How far the human intellect has fallen! But, happily, I resolved my inner conflict by realizing that Princess offered many options for many tastes, and there was a lovely library and interesting lectures. The ports were interesting. In Oslo, we walked around on our own and saw the changing of the guard at the palace and "people watched" in the park. It was Sept. 11, and we witnessed some racial profiling on the part of the police, asking for ID from a young man whom we believed was one of the ship's crew. That evening, the captain, who was also the commodore of the entire Princess fleet, asked over the PA system for a moment of silence to remember the tragedy that hit America, but effected the entire world. In Greenock, Scotland, we took a bus provided by Princess to Edinburgh where we met some friends to see the sites on the Royal Mile. The guide on the bus was very well informed and enthusiastic about the points she discussed. We have been to Dublin before, so we walked into the center of the city and visited St. Stephen's Green, referred to extensively in the works of James Joyce, Grafton Street, and the Archaeological Museum (free entry). In Belfast, we took the free bus from the port to the city center, and attended church services, saw City Hall and the Titanic Memorial there, and went to the food fair, where we had many samples of local produce, cheese, beer, and bread. In Iceland, we took a private tour we learned about through the Cruise Critic Roll Call. It was more than excellent!!! It was half the cost of the ship's tour, and we traveled in a 12-passenger van. The guide was the owner of the business, and he provided a wealth of information about the sites we saw, the history of Iceland, the economy, and the country's main sources of income. Due to bad sailing conditions, we skipped Greenland and a port in Norway. We were happy to have two substitutions, instead of being deprived of two more places to explore. We stopped at St. Johns, Newfoundland, and learned about life there by talking to locals and reading the signs in front of historic sites. Our last port was Saint John, New Brunswick, which we have visited before. We took a long walk and saw the City market, the Loyalist Cemetery, and the local churches. The entertainment on the ship was enjoyable and varied each night. The cruise ended in Brooklyn, at the cruise ship pier there. People complained because we were not sailing past the Statue of Liberty to Manhattan, but there was a wonderful view of it and the lower Manhattan skyline. Overall, Princess provided an excellent cruise. We had no complaints, but it was obvious that if we were to have had a problem, the staff of the ship would have been happy to assist us. Read Less
Sail Date September 2012
Our first cruise on Princess was an overall wonderful experience but it did not get off to a good start. IcelandAir lost misplaced my luggage and didn't feed us to se arrived at the Embarkation area a few minuts before it opened at 8 ... Read More
Our first cruise on Princess was an overall wonderful experience but it did not get off to a good start. IcelandAir lost misplaced my luggage and didn't feed us to se arrived at the Embarkation area a few minuts before it opened at 8 AM. Coffee, tea and water were provided but nothing else. Note to Princess - when you agree to transfer passenger thate early - do something instead of letting them sit, starving and bored for nearly 4 hours. We chose amid-level interior cabin for the expected rough Atlantic crossing this time of year. GOOD IDEA. No one expected us to run into Tropical Storm Katia, but we all survived. Good stateroom (and excellent Steward Ricky)but I hadn't noticed it was equipped with bunks which we didn't need. They necessitate setting up the beds as bunks. Food was good overall, a few things bland, but everything was enjoyable. But the Horizon Buffet was ALWAYS crowded in the serving line - like a cattle call. Too small for the number of people served. The DaVinci and Michaelangelo dining rooms were great, the staff very attentive. We chose anytime dining and were pleased with that option. Entertainment was uneven. I enjoyed the singing and dancing production numbers, but when they're repeated the next night, what's to do. The theater was too small, plush but not comfortable. Plus the crowd gets there 30 minutes early or there are NO SEATS. Frequently had to come back for the 10 PM show. This also happened at popular port talks. Scholarship at Sea speakers were knowledgable but not gifted speakers. I especially enjoyed the Zumba with Pinky, and the Ballroom dancing with Melissa. The best part of the ship was the crew. They were all friendly, helpful and dedicated to everyone having a good time. The ship was beautiful but the elevators were always crowded. The one thing missing was an enclosed pool. The only time I ever got into the pool was the last 2 days as we approached Florida. The morning hosing of the deck and furniture left the furniture wet when we tried to sit outide and eat. The "Movies Under the Stars" is a nice idea in the Caribbean but not in the Baltic and north Atlantic. But the volume was so loud, you had to go to another part of the ship to enjoy the outdoors. Read Less
Sail Date September 2011
The Emerald Princess is a LOVELY ship of the Princess Line. Fresh colors and great layout. Embarkation was a breeze; very organized at handling large numbers of passengers-remained throughout the sail. Despite very rough conditions, the ... Read More
The Emerald Princess is a LOVELY ship of the Princess Line. Fresh colors and great layout. Embarkation was a breeze; very organized at handling large numbers of passengers-remained throughout the sail. Despite very rough conditions, the thrusters kept the ship relatively even for most of the time. Only those on very high floors felt the motion adversely. Entertainment was very good and diverse. Only criticism would have been that a popular singer/entertainer drew such a croud that the space given to him was inadequate and many were unable to 'get in to see him'. Mini suite was lovely...quiet, bigger than balcony cabin and very cozy @ a reasonable price.$25/bag laundry was reasonable mid cruise, but, did NOT like having to use quarters to be able to wash in the self service laundrys.The steak house was especially good; food presentation excellent-good rage and beef qualtiy also excellent. The itinerary was wonderful with many interesting ports; including: Amsterdam, Oslo, (missed Kristiansand),Glasgow, Dublin, Belfast, Rajakvic, Quacortac, Halifax & Ft Lauderdale and unusual given the 'crossing status'...as many lines would not include more than one-three wonderful ports. We only missed Christiansand, Norway, due to the rough weather on the tail of the hurricaine. Never having sailed Princess before... as long as one doesn't mind larger passenger size, I would recommend sailing again. The larger size ship offerred a sense of anonimity which contributed to greater relaxation. In fact have booked, already, a norway & North cape sail for 2012.one big criticism was the internet for it was unavailable more than it was available. Way toooo much $$$ for the value. Overall...great value for the $$$ Read Less
Sail Date September 2011
PRECRUISE We flew to Copenhagen and spent several relaxing days enjoying the city. We stayed at the Marriott which is only a short taxi ride to the cruise terminal. WEATHER The weather deserves special mention. Anyone who signs ... Read More
PRECRUISE We flew to Copenhagen and spent several relaxing days enjoying the city. We stayed at the Marriott which is only a short taxi ride to the cruise terminal. WEATHER The weather deserves special mention. Anyone who signs up for a northern transatlantic crossing in September should not expect a tropical paradise. We had many days of rough seas and missed one port which is not extraordinary for a northern crossing. So dont complain about the cold, wind, rough seas, missed ports, or how the captain handles the ship. For all our days in port, however, we had mild and pleasant weather. BOARDING We arrived shortly before noon. After dropping our luggage, we were handed a card with a number that assigned a seating area. After a short wait our number was called and check-in was a breeze. Then it was off to the dining room for lunch. ~ Our passports were collected at check-in and returned after we left Greenland. SHIP The beautiful Emerald Princess looked brand new. Our cabin was perfect. Fantastic crew. I filled out a lot of You Made a Difference cards. PASSENGERS The usual Princess geriatric set. Most of the passengers were platinum or elite so there were multiple Captains Circle parties. ENTERTAINMENT The Cruise Directors staff was fantastic. Sea days were packed with activities. Great speakers. Lots of music. Because of the weather, most of the Movies under the Stars were a washout. DINING We ate most of our meals in the dining room. Incredible service. We were designated anytime for dinner, and always got a table for two without much waiting. Princess needs to try harder on their vegetarian offerings. PORTS OSLO, NORWAY Barely out of Copenhagen, the captain announced that, because of the remnants of Hurricane Katia, would be leaving Oslo early and skipping Kristiansand entirely. Most of the museums were closed on Mondays, so we visited the opera house, the cathedral, and walked around the port area. As soon as the ship left the Oslo Fjord the seas became rough and we slowly made our way to Scotland. KRISTIANSAND, NORWAY This port was missed. The port fees were credited to our shipboard account several days later. GREENOCK, SCOTLAND We took a full day Princess excursion to the Highlands and Loch Lomond. When we arrived back at the ship, an entire pipe and drum band was entertaining on the dock. DUBLIN, IRELAND This port day was shortened. We had just enough time to visit the National Museum of Ireland which was fantastic. The shuttle bus was $10 per person each way. Outrageous for such a few hours in port! BELFAST, UK We prearranged a Famous Black Cab Tour and with such luck ended up with Paddy Campbell himself as our driver and tour guide. What an incredible experience. Highly recommend. After our tour, Paddy dropped us near the city hall. We had time to shop and caught the free shuttle bus back to the ship. REYKJAVIK, ICELAND We took a Princess excursion to the Blue Lagoon. Two hours is not enough! QAQORTOQ, GREENLAND This town should win a prize for the cutest town in the whole world. It is so picturesque even with 3,000 cruise passengers on the run. This was a tender port. Long lines for tender early and late. HALIFAX, CANADA When we sailed into Halifax, Queen Elizabeth (the ship not the monarch) was waiting for us! There were four cruise ships in port that day. Lovely day to shop, sightsee, and use the free internet. ~ The internet service on the Emerald Princess was worthless. DISEMBARKATION We used a Princess transfer to get to the Fort Lauderdale airport. Princess always does a great job of getting everyone and all their bags off the ship. Having never sailed into a U.S. port, I was unprepared for the long lines for immigration in a hot terminal building. Another fantastic cruise! Read Less
Sail Date September 2011
It was a wonderful cruise, the worst we ever had was funderful! The food was mediocre at best, we have been looking to change from NCL for a while, but we can say for certain it will not be changing to Princess... Disney is for the ... Read More
It was a wonderful cruise, the worst we ever had was funderful! The food was mediocre at best, we have been looking to change from NCL for a while, but we can say for certain it will not be changing to Princess... Disney is for the little kids and their moms and dads, Carnival is for the young folks and the party set, and Princess is for the senior adults. I mean really, a whell chair parked at the elevator, on charge, and lets just say the elevators, they seemed to powered by the smell of depends! The ship was kind of in bad shape for a ship so new, lots of rips in the carpets, the carpet in our stateroom was dirty and dingy! The staff and service, well all I can say, our room steward was the best, the Matred was a great guy, but all the rest, was pathetic, I mean really, we even had an encounter with a waiter from India, and it just was not a good experience, he was very rude, and unreasonable. Even the the clocks on board were not even set right, the entertainment was bad, and the lectures were about global warming and the changes in the earth you really don't want to hear about while on vacation! I will never, I mean never use the Internet again on-board a ship, It was a total rip off, I paid $100 for 250 minutes, and each every time I logged on it took 29 minutes just to read my e-mails, believe me, I used my stop watch! And that equals to about 12 dollars at 40 cents a minute! Read Less
Sail Date September 2011
This was a great cruise, starting in Copenhagen and ending in Ft. Lauderdale. Embarkation went quickly. Our cabin steward was very friendly and efficient. Always had our room cleaned before we returned from our breakfast and morning ... Read More
This was a great cruise, starting in Copenhagen and ending in Ft. Lauderdale. Embarkation went quickly. Our cabin steward was very friendly and efficient. Always had our room cleaned before we returned from our breakfast and morning activities. I used the fitness room every sea day and there were several people using the machines, but was never crowded and I did not ever have to wait to use a machine. My wife had 3 massages and loved every one. The food in the dining rooms and buffets were consistently average, and the waiters were terrific. This group of waiters are the best that we have ever had. They were always happy and hustling. The shows were the standard shows, fun to watch. The entertainment staff was also great. They were all very talented, very good at leading activities, worked well together and communicated well. Enjoyed the line dancing, and especially enjoyed the singing show Mark put on one night. We met several other couples and enjoyed 95% of them. There were only a few couples that started out their conversation by asking us how many cruises we had been on, or what color was our ship card and only one person who was hawking his book. Glascow was our 2nd port. Lots of fun and the locals were so friendly. Wish we had more time there. The Glascow Cathedral was super - make sure you see this. Our next stop was Qaqortoq Greenland. We were so lucky that the weather was warm and sunny all day. Went for a hike up the hills behind the town, and then thoroughly enjoyed our walk around this small town, enjoying the locals, who had all come outside to enjoy this sunny day. Listened to the church choir, a singer in the square, a kayak demonstartion and seeing the very beautiful seal skin jackets on a few of the locals All-in-all this was a fun cruise with lots of really interesting people. Read Less
Sail Date September 2011
The ship is wonderful and well taken care of. Food was excellent throughout although it was repeated in the buffet often and got a little boring, it was still very good. The age of the average guest on this cruise was 70-- and boy can ... Read More
The ship is wonderful and well taken care of. Food was excellent throughout although it was repeated in the buffet often and got a little boring, it was still very good. The age of the average guest on this cruise was 70-- and boy can those guys push and shove. Lots of handicapped people, including my husband! The crew and staff are well equipped for that population and were nice and smiling and respectful day after day. Entertainment bordered on average. Production shows were good and so was anything the cruise director's staff put on. Comedians weren't that good, nor the jugglers. There were some sour chamber music played often in the Piazza, and also a hula hooper and a Chinese balance spinner. Ho hum. The lounge acts were good, however. Ports were awesome-- just never enough time in them. We had some great days in Greenock Scotland, (super tour of Loch Loman and a Wool area) Reykjavik Iceland (went to Blue Lagoon and was disappointed and a wonderful day in Greenland with natives doing music and so friendly This itinerary is delightful. Internet sucked on the ship. What a waste! Embarkation and Disembarkation were well organized and easy to follow. Compliments to Princess on that. Read Less
Sail Date September 2011
We are experienced cruisers with over 400 days onboard multiple cruise ships/lines. Although the itinerary was not exotic, we thought that the would provide a better onboard experience. First, I would like to say that we had over 3,000 ... Read More
We are experienced cruisers with over 400 days onboard multiple cruise ships/lines. Although the itinerary was not exotic, we thought that the would provide a better onboard experience. First, I would like to say that we had over 3,000 passengers, but the public facilities were meant for no more then 2500 passengers or less. For example, the Horizon/Lido buffet you had always to share a table with others. If you went to a show in the Princess Theater you had best arrive 30 minutes or more in advance to get a seat. In the gym, treadmills were limited to 20 minutes. The pool seating was also very limited, but we had a lot of cool days so this problem was never tested on this cruise. It almost feels like the ship had a section added for additional cabins. One saving grace is that the ship was well staffed and we actually got our drinks delivered to our table in the buffet. The staff in the cabins and dinning were mostly very good. Food is important on a cruise ship and the food on this ship was very mediocre. As the cruise wore on it went decidedly downhill in the Horizon Buffet. I do not go on cruise ships to have leftovers. For example, they even provided one day for lunch pancake soup. Then they had the same cheese blintzes for breakfast, lunch and dinner. The ship itself is well built and glamorous. They are definitely more exciting then say Holland American/Cunard ships. The shops had good merchandise at fair prices. The casino was adequate, but I stayed away as everyone seemed to be losing. The itinerary that we picked had ports of Copenhagen, Oslo, Grennock, Dublin, Belfast, Iceland, Greeneland, and Halifax. Kristiansend was cancelled due to bad weather. More often then not we arrived at 12/12:30 and were expected to depart at 5/5:30 pm. Just not enough time to make a proper visit. Activities onboard the ship at sea were mostly boring. We had one good quest lecturer, but also one very bad one. They had the usual bingo and art auctions, but certainly not enough to keep one stimulated. Their was virtually no news onboard and only published a newspaper towards the end of the cruise. Shore excursions were expensive and we had one very bad experience. This was having a bunch of infirmed passengers who were not able to mover around without wheelchairs. This cost us over 1 hour on an already tight schedule. Lunch was so bad that we got up and ate elsewhere. We feel that their are much better choices out their for cruise ships and always suggest smaller ships. Read Less
Sail Date September 2010
This was our 6th or 7th Princess cruise, and we're up to 75 days or so, consquently they gave us a bottle of champagne when we arrived at our cabin (well, a coupon for one waiting for us in the dining room). Vacations to Go, our ... Read More
This was our 6th or 7th Princess cruise, and we're up to 75 days or so, consquently they gave us a bottle of champagne when we arrived at our cabin (well, a coupon for one waiting for us in the dining room). Vacations to Go, our travel agent, had a bouqet sent too, so we left the dock on the first day feeling quite special. But, lets not get ahead of the story. First we have to get to Copenhagen. Princess's first air booking for us from San Francisco to Copenhagen required about 26 hours in transit. We declined and they booked us a SF-London, London-Copenhagen schedule of about 14 hours, and we elected to arrive a day early hoping to work off some jet lag, and see the town. No problems. In the afternoon of our second day we took a cab to the docks and got on board the Emerald in under 30 minutes. It is probably best not to arrive with the Princess transfer crowd if you want quicker embarkation. We had balcony cabin C 501, which we booked way back when the economy was collapsing, and so we got a great cabin at a great price. Our balcony was double sized and, weather permitting, we enjoyed it. No problems whatever with the cabin, and Eric, our steward was personable, friendly, helpful and we were able to keep our eccentric schedule with no difficulties. We did not find the ship crowded, nor the public spaces cramped. But we had a double balcony and spent a lot of time in the cabin. We dislike controlled seating, and opted for the open dining rooms for almost all meals. Quite quickly we discovered that eating at 8 meant you could almost always just sail in through the door and get a table with no delay. Since our sense of time was in confusion due to moving through a lot of time zones to get to the cruise, 8 was as good a time to eat as any. Normally we accept a table with whomever shows up at the same time and we met some interesting people. The last few days we found two other couples who were good company and ate with them each evening. On our last Princess Cruise we took to stopping at Vines for a glass of sparkling wine and a snack (free) before dining. We did it again on the Emerald and Jorge, our waiter, was another highlight of the trip. Vines was offering free tapas and sashimi, which was quite good. The food in the dining room ranged from acceptable to very good - they had a "home cooking" entre on most menus and I usually went for that. I find on cruise ships that there are often eccentric ideas about what the fancier dishes are and how to prepare them. One tip: they had no cocktail sauce for the shrimp cocktails, and the "American sauce" which is ketchup, was sparingly applied I always got a side of sauce, and a bottle of tabasco and mixed to taste. I tried getting horseradish but it had no bite so I gave up on it. Upstairs was the cafeteria (Horizon Court) and a smaller area called the Caribe or something like that. It had excellent food - really better than the dining room often. We would lunch there and at least once diner there. We don't like cruise ship entertainment & have no comment about the shows. My wife felt the opera singer, who performed in the central area of the ship one night, was not very good. This I know from nothing, as Tom Lehrer said. The magician was magical, we liked him. We took only one tour. That was in Dublin and we went to Powerscourt gardens because I have been reading Jane Austen novels and everyone is always in the great house or walking in the shrubbery or garden and I wanted to see one. It was great, the tour guide was at least so-so, par for the course. Otherwise we just got off the ship and wandered around the ports. Oslo was our first port, and my first chance to buy a charger for my computer, as I left this indispensaible item at the Citigarden motel in San Francisco the sleepy morning we flew out. We grabbed a cab, had several adventures and got the item. Then we walked the port area, had one of the most expensive lunches in human history, visited the Nobel Peace center (before they announced Obama's prize, but they were doing a Martin Luther King to Obama display so that should have been a tip off.) The weather was good there, and in every port except St. Johns, Newfoundland, which was skipped by the ship due to gales. Edinburgh was next. We anchored in the Firth of Fourth near the famous bridge - in itself worth the trip just to say the name. There is a replica of the Golden Gate Bridge in SF, in use there as well. Tendered to the dock, bussed to the city. To my complete surprise we ate at a Spanish restaurant, which was quite good, enjoyed a book store and a hardware store (got an indoor/outdoor thermometer) and walked to a large park & museum area where some Nigerians were singing a gospel trance song for a very long time, which did not prevent a bagpipper from doing his thing, all to the background of jackhammers installing the new streetcar line. Charles Ives eat your heart out. Belfast was overcast, and notable to me for the incredible heart attack inducing breakfasts and lunch menus. Nice ferris wheel by the city hall. We rode on its counterpart in Copenhagen. (Very dull at night, Copenhagen is not much to see from the air after dark). In iceland in retrospect we should have taken the tour or rented a cab and gotten out of town. I wish I had seen the Golden Circle attractions. Worse yet I visited the post office and spent a fortune on year sets of stamps for my collection. Despite the currency collapse recently, prices were high. Qaqortoq (pronounce the q's as k's) was marvelous. The place is big for Greenland but at 3200 residents, small for the world. It was easy to walk the town, and between the brightly colored houses and the rock carvings scattered everywhere, not to mention the lake, there was much to see. We visited several local grocery stores and my wife got what seemed to be a popsickle with a licorish coating. The town boasts a Thai restaurant, and I can now say that I have eaten reindeer at a Thai restaurant in Greenland. It was good, but the joint was absolutely jammed and service, while pleasant, was slow. While dining we looked out the window and saw people standing in a line. We were a block or two from the pier & couldn't figure out what they were doing. After lunch it turned out that not everyone who tendered in was enjoying the local culture, gaily painted houses, and art work, and having spent 15 minutes ashore were now waiting for the tender. We went up the hill to another grocery store, saw some folk art murals, and a boy of about 10 years with a brown dog, green pop bottle, and blue hair. When we finally had to leave we were welcomed at the tender dock with hot soup and no line. On the way out we saw a couple of icebergs which had inexpicably drifted into the bay. The gales were great. The ship itself hardly rocked in gale force winds and officially rough seas. We don't get sea sick, apparently, but this was not a proper test. I think only one thing fell off a table while we were dining. I went to deck 5 and photographed waves breaking against the windows of the future cruises office - one did every few minutes and it was a challenge to snap the shot but I got a couple of good ones. Disembarkation had its moment of confusion as we tried to find our luggage in the huge shed where customs was, but aside from some time in line, no problem. We were flying out in the afternoon so we took the Everglades and Flamingo Park tour. Excellent. I would skip the alligator show at the Everglades unless you are into old-time southern roadside kitsch, but the alligator we saw in the wild was a airboat trip highlight. Flamingo gardens offers a tram tour. Skip it, the narration is quite bad and the tram badly in need of maintenance (carts pulled by a tractor like thing). But flowers everywhere and the flamingos must be seen to be believed. So we saw them. Next trip on the Norwegian Jade in January. Read Less
Sail Date September 2009
This was our first cruise with Princess. We've been on eight previous cruises with Holland America and Royal Caribbean. Embarkation went very well. We arrived around 11:00 a.m. There was a short wait, but only about 20 minutes. ... Read More
This was our first cruise with Princess. We've been on eight previous cruises with Holland America and Royal Caribbean. Embarkation went very well. We arrived around 11:00 a.m. There was a short wait, but only about 20 minutes. Initially, they had some water and juice available, but it went quickly and wasn't replenished. That was the only drawback to embarkation, but a minor point. What was really nice is that when we got on the ship we could go directly to our stateroom, so that was nice to be able to get rid of our carry-on luggage. This is the first ship where we've ever been able to do that. Usually, you go to the cafeteria and wait until 1:00 p.m. or so to get into your stateroom. We did go to the cafeteria as our next stop and got some lunch. The food was okay, but nothing to rave about. As a matter of fact, it was that way in the cafeteria throughout the whole cruise. You could get something to eat, but how good it was could be debated. Some of the things offered there were just strange to our tastes - like a fish sandwich with cranberries in it. Things like that. In all our previous cruises with the different cruise lines and having traveled all over Europe independently we have never encountered the strange food combinations we experienced on this ship. We ended up eating several lunches (no charge) in the small cafe in the piazza area of the ship because the food there was more what we believe Americans are used to such as chicken salad, tuna sandwiches, ham and cheese, etc. I mean we're into trying new things, but they have to be somewhat appealing! Another spot we found for a good lunch on sea days was in the Wheelhouse Bar. They do a really nice pub lunch with your choice of fish and chips, cottage pie, bangers and mash, or a Ploughman's. The cottage pie was really good. Too bad it was only available on sea days. . In the mornings, they had standard breakfast fare in the cafeteria consisting of cereals, breads, cheeses, cooked to order eggs, pastries, bacon, sausages. They also had very thick deep fried French toast. My wife and I tried it once, and that was all. It tasted deep fried - crusty and greasy. The waffles and pancakes were made in the traditional way and were fine. It's a shame, because we normally like French toast. Also, the coffee was so bad in the cafeteria that we ended up buying our morning coffee in the specialty cafe and taking it to the cafeteria. We've never had to do that before. We wonder if Princess has tried to contain costs a little too much with food quality suffering. They did always have a nice fruit selection though. Our luggage came to our stateroom within two hours of getting on the ship which we thought was pretty quick. It's always nice to get the unpacking over with and then just enjoy the rest of the day. The inside stateroom we had was comfortable. It had the biggest closet area we've experienced on a cruise ship. The bed was comfortable and our cabin steward was very friendly and gave excellent service. The room was nicely furnished and decorated. This ship was very warm throughout the whole cruise and there were many complaints to the Passenger Services Desk about it, but it didn't seem to help. The ship also seemed very crowded. There were 3100 passengers and 1400 crew members on this ship. We found out part way through the cruise that Princess took a design for a ship that should accommodate about 2500 passengers and simply added two more decks of staterooms without adding any additional public space - and it showed. Everywhere you went it was crowded. If you didn't get to a venue (evening show or a lecture) at least 60 minutes before the start, you could pretty much give up on finding a seat. One time we got into the theater for an evening show 90 minutes a head of time and it was already nearly half full. A lot of people usually ended up standing in the side aisles for the entire show. It really is a poorly designed ship. Speaking of design, that's another point about the cafeteria layout. When you go around to the various food islands to collect your food, it gets extremely hot back in there from all the ovens and warmers. Sometimes, we just had to leave the area because it was so uncomfortable you couldn't stand it. Honestly, it got so hot in there it was as if someone opened the door to a blast furnace. Of the nine cruises we have now taken, this was the worst. We don't usually complain about things, but between the food, the layout of this ship, and the uncomfortably warm temperature inside the ship, we are not in any hurry to cruise with Princess again anytime soon. There was a toilet issue on this ship also. The first day our toilet valve (inside the wall) stuck in the open position and flooded the bathroom. Fortunately, it was after the toilet did flush, so it was clean water. The cabin steward had to come and soak up the water using bath towels because the plumber took forever to get there. It took two phone calls and a personal visit to the Passenger Services Desk to get him there. And then we found out that it just wasn't our toilet that had a problem. There were whole areas of the ship that experienced problems during this cruise. Another couple we were traveling with had to change staterooms because their toilet would not flush at all. And when they went to see about changing staterooms, there were six other couples there with the same problem. At least our toilet didn't have the open valve problem again, but sometimes when you pushed the button to flush it, it wouldn't flush right away. Instead you heard a gurgling noise inside the wall and then after anywhere from a few seconds to a few minutes, it would eventually flush. It seemed to experience this problem on sea days later in the mornings, so we came to the conclusion that the system was simply overwhelmed at times. But for a two year old ship, this doesn't sound good. We wonder if when they added these two additional decks of staterooms, they didn't upgrade the ventilation system and sewage systems appropriately to compensate for the added staterooms thereby making the ship warmer than it should be and overtaxing some of the systems on-board. Meals in the dining rooms were fairly good but not great. Then again, the choices were often times a bit strange. The head chef was from a coastal region of France, so maybe that had something to do with the menus and food preparation. Maybe had he been from Paris it would have been better. But at least they always had standard fare every evening that you could order such as salmon, a steak, broiled chicken breast, etc. We ate from that menu quite a bit, more often than we ever have before on any ship. Dining room service was excellent from the mostly Philippine wait staff. Wish we could have said the same about the cafeteria wait staff. Service there was spotty at best. Sometimes they would approach your table asking if you wanted something to drink and sometimes they wouldn't. I mean you could always go get it yourself or approach one and ask for something, but it was just inconsistent as to how they operated. And it's not as if they were busy all the time, sometimes they were just chatting amongst themselves and ignoring the passengers. The cafeteria wait staff was a blend of several different mostly eastern European nationalities and maybe that accounted for the difference in the level of service between there and the dining room. We had port stops in Oslo, Norway; Edinburgh, Scotland; Dublin, Ireland; Belfast, Northern Ireland; Reykjavik, Iceland; and Qaqortoq, Greenland. A scheduled stop in St. John's, Newfoundland was cancelled due to weather. Port calls and shore excursions were all good with the exception of Greenland. There were no shore excursions offered there. Nobody was quite sure why we stopped there. It had no port, so we had to tender in. It was just a town of 3500 people who didn't particularly care for tourists. It was a Sunday, so when the first tenders went ashore around 9:00 a.m., there wasn't really anything open. Not that there was much there anyway. They had one little cafe that didn't open until noon. A very small clothing store opened around 10:30, but it didn't have anything for visitors. It was a store for the locals. We arrived onshore about 10:15 and stopped in at the information office which was overrun with people from the ship. Then we walked around the town for a little while just looking at the local houses since there wasn't much else. There was a grocery store open that we went into just to see what they had. That took two minutes. We headed back to the ship at 11:30 after standing in the tender line for about 30 minutes because we weren't the only ones who had enough of that town. And why the ship was there all day is beyond anyone's guess. The ship departed at 4:00 p.m. (2 hours early) because the captain was concerned about bad weather approaching. He could have departed at noon and nobody would have cared. The next stop was supposed to be St. John's, but with the cancellation due to the weather, that meant we were on the ship from Greenland to Ft. Lauderdale - seven days without a stop. That was a long time. We were kind of glad to get off the ship once we got to Ft. Lauderdale. We took a taxi van ($11 per person) from the port to the airport because the two are so close together. It's only a 5 minute ride. We have come to the conclusion that cruise lines should either have a no smoking policy on their ships or have smokers go to designated areas - outside. This ship allowed smoking in the casino and in some designated areas inside the ship which is almost impossible to filter out. Read Less
Sail Date September 2009
EMBARKATION We boarded the Emerald Princess in Copenhagen. The boarding process was simple and efficient, considering the number of passengers involved. The total time to board was around one hour. One annoyance was that Princess ran out ... Read More
EMBARKATION We boarded the Emerald Princess in Copenhagen. The boarding process was simple and efficient, considering the number of passengers involved. The total time to board was around one hour. One annoyance was that Princess ran out of coffee and water in the waiting area. We were able to access out cabins as soon as we boarded which was a pleasant surprise. CABINS Our cabin was an interior on the Baha deck. From the time we arrived there were problems. The suction for the commode did not work. It was repaired on four different occasions. We experienced a loss of ventilation for a twelve-hour period during the second night on board. After four days of problems and numerous calls to customer service, we were able to reach someone in authority who moved us to another cabin on the Aloha deck. The new cabin had no problems. Talking to other passengers we discovered that numerous cabins had problems with their commode suction. The Emerald Princess is a new ship. Problems as described above should be a rarity. SHIP LAYOUT/CONDITION One of the most egregious problems encountered during our cruise was the ship's lack of public area spaces. With over 3200 passengers on board and the inability to use the outside decks due to weather, there were people everywhere. The public areas seemed to be the same size as the Diamond and Sapphire Princess. Both of these ships have 750-800 less passengers. In order to get a good seat for shows and lectures in the Princess Theater and the Explorers Lounge, one needed to arrive a full hour prior to the event. On other ships that we have sailed, arriving thirty minutes ahead of time was more than adequate. One last observation: getting to the Bottecelli Dining Room was nearly impossible. Many folks needed the entire cruise before they found their way to the space. Poorly laid out at best. Finally, the temperature inside the ship was far too warm most of the time. I heard more than a few complaints about the heat. SERVICE The ships crew was staffed by people from 42 countries. Cultural differences were evident. Our cabin attendant and dining room waiters (Philippines) were superb. Friendliness and service was consistently excellent. This cannot be said about the Horizon Buffett. Many of the wait staff were form Eastern Europe. Service ranges from excellent to downright poor. Many staff members displayed "attitude", especially during the breakfast time. Many days we had to get our own coffee and juice while the waiters stood around and watched. ENTERTAINMENT The entertainment offered was poor at best. The production shows were definitely not geared to mature audiences. We walked out of two of the three shows presented. There was an opera singer who was OK and the requisite Magician. The only saving grace was the comedy and (lecture) of Kevin Hughes. He was excellent! Other lecturers put us to sleep. The lady who did the port lectures spoke at length on the history of the area but offered little practical advice (i. e. where to exchange money, transportation, shopping etc.) PORT CALLS The ports selected (Oslo, Edinburgh, Belfast, Dublin, Reykjavik, Greenland, and Newfoundland) were excellent. However, the time in many of the ports was so brief, that there was little time to explore on one's own. Additionally, tendering in Edinburgh and Greenland was an adventure by itself. We waited over an hour in line waiting to tender back from Greenland. Due to weather, we missed St. John's Newfoundland altogether. While severe weather in the North Atlantic is not unusual this time of year, Princess might have had a contingency plan in place such as maybe a stop in Bermuda or Princess Keys. FOOD The food on board was not up to Princess standards. We cruised on Golden Princess to Alaska in July, and the food was noticeably better. The main dining room vegetables were consistently undercooked. Desserts ranged from outstanding to not editable. The Horizon Buffet was average at best. A noticeable exception was the Pizza Bar and Hamburger Line. Both were very good. However, since both places were exposed to the elements, one didn't eat there very often. DEBARKATION The debarkation process could have been improved by placing a crew member in each assembly area to keep traffic flowing and passengers under control. There was a great deal of pushing and shoving in assembly areas. We were told to be available for leaving the ship at 7 AM but were not allowed to go ashore until 7:45 AM. OVERALL IMPRESSION We will cruise Princess again but never on Emerald Princess or any other Princess ship this large. It just wasn't worth the hassle. Other smaller Princess ships are more to our liking. I do not recommend this ship to anyone that is uncomfortable with large crowds. Read Less
Sail Date September 2009
This was our 26th cruise, 2nd transAtlantic. 13 with Princess; 13 divided among Carnival, Disney, NCL, RCCL, Paul Gauguin. We flew non-stop from ATL to CPN and paid a second visit to the Marriott on the river. $40 cab ride from the ... Read More
This was our 26th cruise, 2nd transAtlantic. 13 with Princess; 13 divided among Carnival, Disney, NCL, RCCL, Paul Gauguin. We flew non-stop from ATL to CPN and paid a second visit to the Marriott on the river. $40 cab ride from the airport. Centrally located to most major attractions and a 10 minute walk to the main train station. Since we'd been to Copenhagen previously we visited sights we'd missed before such as the National Museum and Church of our Savior. Executive level amenities are well worth the additional krona. This is a typical Marriott, i.e., clean, spacious rooms and helpful staff. Embarkation was less than 30 minutes from taxi drop-off to unlocking our balcony cabin. We've always been Princess fans and I couldn't understand the negative comments from other CruiseCritics but this time we experienced some of the issues first-hand. BTW, we're still Princess fans and have booked two future cruises. Most (if not all) of the problems arose because there are 3,000 passengers on a ship designed for 2,500. This creates crowding in all public areas, specifically the Horizon Court buffet and any performance venues. If you want a decent seat, take a book and plant yourself 30-40 minutes early. And plan your breakfast for off-hours when it's not so crowded. We had a table for 2, early dining in the Boticelli dining room. The service was extremely slow and after the third night - when it took an hour and 15 minutes to get our entree - we didn't go back. Three strikes and you're out. The waiter seemed to be working very hard but there was no cohesive teamwork between him and his assistant. Enjoyed the Wheelhouse Bar pub-grub and Vines Wine Bar. The Vista Lounge, present on many other Princess ships, has been superceded by Fusion Nightclub. The way it's arranged, it can't be used as a venue for the Capt. cocktail party (champagne only this time) or the returning cruisers' Capt. Circle parties. These were held in the Atrium and it just wasn't worth the crowding and hassle. We only dressed for one formal evening and plan to shun these events in the future. We also will stick to Princess' smaller ships unless it's an itinerary we can't refuse. But all in all, we had a great cruise. The captain did an admirable job navigating thru 2 North Atlantic storms, one with 80 mph winds and 21 ft. seas. Luckily, we do not suffer from seasickness. We missed St. Johns, Newfoundland due to weather and this created 7 straight days at sea. Princess did a great job of scheduling a variety of movies during sea days in the Princess Theatre as a diversion. Reykjavik, Iceland: Probably the highlight of our cruise. The ship has a "Golden Circle" bus excursion which we had signed up for. However, we didn't relish being stuck on a bus with 40+ people for 8.5 hours, so we decided to rent a car from Hertz at the regional airport. Great decision! We managed to see all the major sights in the Reykjavik area and had no problem navigating the roads. They were all paved but had no shoulders and we only saw one guardrail all day. The topography is pretty barren and created by volcanic activity. Thingvillir National Park is memorable for being able to walk down the tectonic plate between the continents of N. America and Europe. Also the site of the world's first parlaiment approx. 900 AD. The highlight was Gullfoss (Golden Falls) a spectacular waterfalls for which pictures do not do justice. The geyser area was not as impressive as Yellowstone's; however, Geysir is the namesake of all geysers throughout the world. There was some spectacular scenery in the highlands on the ride back to Reykjavik via Selfoss. We caught the last Hertz courtesy van back to the dock with minutes to spare. Would love to return to Iceland for a longer visit. Qaqortoq, Greenland. Never did we think we'd ever visit Greenland. The approach with a full moon and our first iceburg sighting of the day was quite memorable. We were tendered to Q-toq and (thanks to other CruiseCritic reviews) knew to hit the one and only gift shop first thing. We scooped up our souvenirs and spent the next 3 hours exploring. The houses are brightly colored and climb up and down the streets surrounding the harbor - and so did we. Quite different from any place we've ever visited. Mostly Inuits but some Danes and other Europeans as well. We had selected a nice French cabernet and some local beer at their grocery but were crestfallen to learn there are no liquor sales on Sunday. The sail-away down the channel was spectacular. At dinner, the Capt. announced that they had spotted a large iceburg 1/2 nautical mile away and he thought photos or videos would be a nice souvenir of Greenland. What a treat! It was a distance from the ship and was hard to estimate as to size but it was approximately half the size of the Emerald. We did a complete 360 around the iceburg so everyone could see. With the setting sun as a backdrop, it was quite a sight indeed. Read Less
Sail Date September 2009
Emerald Princess Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.5 3.8
Entertainment 4.0 3.5
Public Rooms 4.0 4.2
Fitness Recreation 4.0 3.9
Family 4.0 3.9
Shore Excursion 5.0 3.7
Enrichment 4.0 3.4
Service 4.0 4.2
Value For Money 4.5 3.8
Rates 4.0 4.0

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