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7 Princess Emerald Princess Cruise Reviews for Senior Cruises to Baltic Sea from Copenhagen

From August 9th to 20th we took our first cruise and it was just fabulous, fabulous to the point that we are now planning a European river cruise for next summer. The Emerald Princess was a beautiful ship which was well maintained by an ... Read More
From August 9th to 20th we took our first cruise and it was just fabulous, fabulous to the point that we are now planning a European river cruise for next summer. The Emerald Princess was a beautiful ship which was well maintained by an excellent staff who were more than helpful. The quantity and quality of food was as good as we have had at numerous 5-star resorts and the specialty restaurants were well worth the extra fees. The Internet Cafe was somewhat disappointing as internet service was quite slow even while in port which resulted in our spending a lot of money just to keep in contact with people. Due to inclement weather we were unable to dock and consequently missed our excursion to Berlin, that was disappointing. We were so impressed by the fact that our ship took us right into the middle of Stockholm, Helsinki, Tallinn,Aarhus and Oslo. The only negative item about our whole cruise was the harassment inflicted by Princess Cruises organization and staff on those of us who did not take their excursions at St. Petersburg. We had an excellent excursion there with SPB! Last but not least, we would like to thank CRUISE CRITIC and its members for all the help we got prior to setting out on our first cruise. Sincerely, Kate and Jerry Read Less
Sail Date August 2011
Our first time with Princess and I hope it won't be our last! A smooth embarkation at Copenhagen- we had Princess flights and transfers- and we were soon exploring the ship and having a bite to eat in Horizon Court. The itinerary ... Read More
Our first time with Princess and I hope it won't be our last! A smooth embarkation at Copenhagen- we had Princess flights and transfers- and we were soon exploring the ship and having a bite to eat in Horizon Court. The itinerary was great although we weren't ever so struck with Aarhus. The weather was much better than we anticipated and although the Princess trips we took were expensive they did work out to be very enjoyable. The ballet in St Ptetersburg was unforgettable and was probably one of the highlights of our trip. The food could not be faulted really and our waiter remembered our preferences and made helpful suggestions.As expected on an American line it was not possible to get a decent expresso. I was itching to pop aboard Costa Pacifica when we moored across the water! Our main criticism was the entertainment. An excellent String Quartet played at afternoon tea-time and at other times in the atrium but it would have been good to know their schedule so as not to miss the performances. Sometimes the entertainment in the lounges was non-existent and after 11p.m. it was more a case of "Ghost Princess"! But agreat trip and we wanted to go round again! Read Less
Sail Date August 2011
We enjoyed our cruise on the Emerald Princess. Our meals at 8:15 in the Boticelli Dining Room were good, the choice varied and service was good. The air conditioning and cold draft at our table made it uncomfortable during dinner. We ... Read More
We enjoyed our cruise on the Emerald Princess. Our meals at 8:15 in the Boticelli Dining Room were good, the choice varied and service was good. The air conditioning and cold draft at our table made it uncomfortable during dinner. We mentioned this several evenings but nothing was done to improve our comfort level in the room. Our cabin was well located and well serviced. Clean towels were always provided and our ice bucket kept full of ice. Our room attendant always had a kind word to say to us. Even though the weather was cool, rainy and cloudy a lot of the time, we enjoyed relaxing in the hot tub and swimming in the heated pool. At times the buffet was very crowded and it was difficult to find seating. We were impressed with the cleanliness and freshness of the food at the buffet. Our group of six arranged a private tour with White Nights to tour St Petersburg. We corresponded with Kate on line to set up the package. Kate was prompt in her replies and adjusted the tour to suit our wishes. When in St Petersburg, our tour guide, Dasha, was a delight. Dasha spoke perfect English, was on time, polite and very knowledgeable about St Petersburg. Since it was her place of birth she had a special love for the city. We were able to bypass line ups, find quiet places for her to speak to us when viewing the very crowded Hermitage and Catherine's Palace. The van we used was very comfortable and the driver excellent. When touring Berlin our group of six hired SPB Tours. We travelled by tour bus with about 40 people to Berlin, a 3 hour ride, met our tour guide in Berlin, had a 4 hour tour in a small van for the six of us, 3 people faced forward and 3 faced backward making visibility poor. We returned to the ship by tour bus, a 4 hour ride due to heavy traffic. Our tour guide spoke excellent English, since he was from Australia, but his love, knowledge and enthusiasm for Berlin was not nearly as good as we experienced in St Petersburg. We joined a Princess Cruise Tour in Oslo which had 40 people in the group. It was difficult to hear our guide and we missed the intimacy we experienced on our other tours. The on board shore tours lecturer John Lawrence was very good. If we missed the talks we watched them on TV in our room. We also enjoyed the TV play by play description of points of interest as we left Stockholm. On board all public areas and washrooms were always clean. An enjoyable vacation. Read Less
Sail Date June 2011
We reserved the nine day Imperial Cities tour which covered visits to Budapest, Vienna, Prague and Berlin before joining the ship in Copenhagen. I had polio as a child and now use a travelscoot scooter as I am both somewhat unsteady on my ... Read More
We reserved the nine day Imperial Cities tour which covered visits to Budapest, Vienna, Prague and Berlin before joining the ship in Copenhagen. I had polio as a child and now use a travelscoot scooter as I am both somewhat unsteady on my feet and a slow walker. The scooter allows me to keep up with the group. I found the normal and expected obstacles throughout Europe. There are fewer curb cuts and many cobblestone areas but I did better than I expected. The primary challenge was getting on and off the bus. Princess uses Globus tours for the Imperial Cities Tour. The bus driver, named Marco stayed with us for the entire tour and was excellent both as a driver and in loading and unloading my scooter at each stop. At the first stop in Budapest I did not have an accessible room as Princess had not notified the tour operators that I had reserved an accessible cabin (and filled out their required form) on the ship. However the guide arranged an appropriate room in the other three cities. Upon arriving at the ship in Copenhagen we found the ship on Norovirus precautions being maintained from the previous transatlantic cruise. This caused us no problems and was removed about three days later. We have cruised previously on the Crown Princess and found the Emerald to be almost identical. The ship met our expectations with one exception. On previous cruises on this class of ship we have sailed to the Caribbean. The ship always felt spacious. However it was cold and rainy during this cruise and almost everyone stayed inside all the time. We found the bars and hallways extremely crowded, especially the hallways when the boutiques had their sale tables set up. Our accessible cabin had enough room for us to store the scooter inside the room. The bathroom was level entry with the room. The shower had a pull down seat. There was one minor problem with the room that could not be fixed. The temperature control did not cool the room sufficiently. The food on this cruise was excellent. We ate one night in the buffet, one night at Sabatini's (old menu), and one night at the Crown Grill. All of our other meals were in the anytime dining rooms. We always chose to share a table and never had any wait. Most evening we ate about 6 or 6:30 PM. For lunch we chose to go to the International Cafe for the shrimp salad. At breakfast we used the buffet when we had early excursions and the dining room other mornings. I was always offered assistance in the buffet but if it was not crowded I declined the assistance. Our only problem with this cruise was the personnel in the Shore Excursion Department. I had never previously experienced discrimination due to my disability. Every time I or other passengers using walkers or wheelchair/scooters passed the shore excursion manager she rolled her eyes. One time I heard her sigh. This plus the poor excursion we had in Aarhus, Denmark were solely her responsibility. We had a train excursion in Aarhus and there were four of us who did not have seats. I spent the train portion of the tour seated on a wooden table in front of the door to the washroom. Three men stood on the deck outside the car because there were no seats. Although this was completely unacceptable it was not addressed on the ship even after I complained. After I returned home and snail mailed a complaint to Princess I got a phone call that informed me I was on a tour that was "too strenuous" for me. I also found this to be unacceptable. I was on the train, I didn't have a seat for the ride but since I can't stand for long periods I sat on the wooden table. This should be unacceptable for anyone, disabled or not. Overall this was an excellent cruise. We had an outstanding cabin steward. The food was very good and we enjoyed seeing so many new and exciting cities. Read Less
Sail Date May 2011
Been on Emerald Princess 3 times. My review is not of the ship. There are many one can see. In general. We've extremely enjoyed the ship. Would definitely select the ship again Spent 2days in Cophengan. Stayed at the Isbens ... Read More
Been on Emerald Princess 3 times. My review is not of the ship. There are many one can see. In general. We've extremely enjoyed the ship. Would definitely select the ship again Spent 2days in Cophengan. Stayed at the Isbens Hotel. See review in Trip Advisor. Highly recommend. As others have indicated. This city is expensive. Soft drinks are $5.00; McDonalds meal for two is $25.00. No refills. A good meal for two is around $100.00. So be prepared. Great city to walk. Get good mape at the airport. Exchange monies at local banks in the city. Better rates in city. We used taxis. From airport to Hotel. 261 krones. Then taxi to ship terminal. 181 krones. Taxi from terminal to airport. 281 krones. Taxis take credit cards. Get the CPH card. If you use it 3 times...it more pays for itself. Read the Rick Steves book.....great leads on what to see and save monies Highly recommend having good light weight hooded jacked. Plus umbral.....one fore each person We didn't need any heavy jackets. We took them but, did't use Stockholm.....Get up early to see the trip thru the channel and the numerous islands. See the Vasa ship......Not in port long enough to any shopping. Tours take up most of the time. Recommend seeing the Vasa ship....then tour on your own Helsinki.....took ships tour. Rock Church, Nobel awards building, old market.....All there was in time. Again sort time in port St. Petersburg......We took private tour with Denrus......What others have said about this tour group is true. They are fantastic. They handed us a large packet with maps, DVD, tour out line in detail, etc. The issues of using other then a ships tour have faded. Our group was first off the ship. Only 24 in the group. We saw all what you read in the Complete St. Petersburg tour. It was the cruise highlight. The two days there .... With the small group allowed us to see more then the larger tour group. Smaller bus moved faster from spot to spot. Spend as much as you can for a tour. Best monies spent Buy your stacking dolls on ship. Found the quality and prices better Good buy on vodka. Also fur items.....need to know what you are buying Tallinn....We walk off the ship and tour by ourselves. Easy walk. Best shopping is just off the ship. There must be 50. Vendors there. Better prices ...then you'll find in town. Cash speaker...you can negotiate on items...... Warnemunde....bad weather....we did not get to port Aarhus......Another walking .... Self. Tour. We took a visit to the old village...great time spent. Again look at Rick Steves book for pointers Oslo.....took ships tour to ski jump + Viking ships......this is a must..limited time for any shopping. There was a building outside the ship for buying items and getting back vat taxes on purchases. In all cities people spoke very good English........ Weather can be rain, over cast, and at times in low 60's. We did have some days with sun. Never uused the Ships pool.....no time. Day at sea. Spent resting and enjoyed I could write more.......truly enjoyed Oslo.....took ships tour. Again limited in time...saw the ski jump....wow.....a must...saw the other Viking ships another must as part of the tour. Limited in time to do any shopping. just before end of tour some of the group asked to be let off in town.... Approx. 15 minute back to ship Read Less
Sail Date August 2010
This was my 10th cruise on Princess. We had a group of 11 seniors sailing. All of us arrived a day early in CPH and stayed at the Marriott which we had booked on Priceline for about $110/night w/o breakfast. Hotel is very nice and well ... Read More
This was my 10th cruise on Princess. We had a group of 11 seniors sailing. All of us arrived a day early in CPH and stayed at the Marriott which we had booked on Priceline for about $110/night w/o breakfast. Hotel is very nice and well located, but would rather have been in a less commercial area. The positive thing is that is a short walk from train station. ARRIVAL- Flew into CPH and following direction obtained here on the board, took the train into the central station. People were very helpful making sure we got on the right train and off at the right stop. Walked to the hotel. Not a long walk, but pulling our bags over cobblestones was not fun! EMMBARKATION- It was raining! Arrived about 12:45 pm and Princess had a covered walkway, but you still got really wet waiting for clearance at the security check point. This was too bad, since they had a huge room just sitting empty. Would have thought that they could have gotten us into the room and then ran us through security and on to check-in. Once in the building everything went smoothly. Got on the ship and headed up for lunch at the Horizon. ROOM- We had an inside room and it was fine. They have reconfigured the rooms since the building of the Grand Princess and the new design is more efficient. Room steward was fine-- did his job, almost never saw him. SHIP- It is BIG! Most of the ship is really nice, The International Cafe and Wheelhouse Bar are nice additions. The central area of the ship is a gathering place with food and entertainment. Very nice. Public rooms are all well done. Library could be open longer hours. Had arranged to use of the specialty restaurants for playing cards and that worked out well. The only problem we saw with the ship was since it was a sailing to a cold weather climate, not many people used the deck space, so the ship felt really crowded at times. Especially in the Horizon Buffet. Felt the Grand Princess was less crowded and more comfortable, but we were in the Med and there were a lot of people on deck. FOOD- Was very good. Loved the new Cafe International and the addition of the fixed right side of the dinning room menu. They have placed many traditional dishes on the right side of the dinner menu and it never changes, so you can always find something to eat. Buffet was generally good. Pizza very good and Hot dogs and hamburgers were great. You will not want for food. Did not eat in any of the extra charge restaurants. ENTERTAINMNT- Good to very good. Better than the Grand Princess. Singers and dancers were very good and headline acts good. They run a repeat of many shows so you have a second chance if you miss them the first night. SERVICE- Best waiter I have ever had on any cruise. Purser's office improved over the Grand Princess. Generally a very good and friendly staff. Especially good in the Horizon. NEGATIVES- Ship was a bit crowded at 100% occupancy. Photo people not up to standard. Once dinning room captain was just overwhelmed with his job. The fright job that they continue for getting off in St Petersburg is inexcusable. We just walked off. No problem. HINTS- Book your tour in St Petersburg with Anastasia Travel Company. We had a great two day tour with 13 people with lunch one day for a little over $200 pp. Almost $200 pp less than the ship. We saw everything and they were very easy to work with. www.anastasiaworld.com Hotels in CPH are expensive, try Priceline. Don't try to eat breakfast in the Horizon on the days in Russia-- just too many people in too small a space. John Lawrence's DVD has a lot of great information on it, but he is very boring on his DVD, much better on the ship. Read Less
Sail Date September 2009
We flew from Atlanta to Chicago then off to Copenhagen with SAS arriving early afternoon.  We were picked up at the airport and bused to the ship with easy check in at the terminal.  Our trip left Copenhagen on May 26th and returned on ... Read More
We flew from Atlanta to Chicago then off to Copenhagen with SAS arriving early afternoon.  We were picked up at the airport and bused to the ship with easy check in at the terminal.  Our trip left Copenhagen on May 26th and returned on June 5th and every port we visited, we brought along great sunny weather.A few days before my husband and I left on our trip, Princess sent us an e-mail informing us that we had been selected  for an upgrade from a balcony room to a mini suite which blew our minds  We couldn't believe our luck and good fortune.The Emerald was very large and it always seemed we were on the wrong end of the ship and had a long hike to the other end but it was good exercise.I can't say enough about Princess.  They couldn't do enough for us and nothing was impossible and our room stewart was outstanding.  Since my husband and I don't care for eating at a certain time every day, we selected anytime dining which turned out to be great.  The two restaurants were wonderful as was the buffet and we were very pleased with the food and the presentations.Thank you Princess - this was a trip of a life time Read Less
Sail Date May 2009
Emerald Princess Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.5 3.8
Entertainment 4.0 3.5
Public Rooms 4.0 4.2
Fitness Recreation 4.0 3.9
Family 4.0 3.9
Shore Excursion 5.0 3.7
Enrichment 4.0 3.4
Service 4.0 4.2
Value For Money 4.5 3.8
Rates 4.0 4.0

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