Chose this cruise due to the itinerary and previous experiences sailing on Princess. Unfortunately, this experience was not like the pre-COVID cruises.
Pre-cruise, EZ Air was horrible. Although the airlines were having their own issues, flights were cancelled, neither my travel agent nor I could not speak to an agent. After trying to explain that both carrier’s reservation system only had ...
While the destinations on this cruise were good, this was overall the worst cruise I have ever been on. It got to a point where at times it was uncomfortable and stressful. This continues to weeks after disembarking as they are still currently holding my money hostage. I spent around 250 USD on my stateroom account, which they have charged from my bank. On top of the money they have charged, they ...
Been a Princess Cruise customer for decades but this was the first cruise since Covid. We had lowered our expectations accordingly but apparently not low enough. Our biggest gripes were food and Internet. Princess food was never spectacular but it's downright mediocre now. Heard lots of other people complaining too echoing sentiments to never sail Princess again. At best banquet-quality and ...
We had a wonderful time going to Norway. In the beginning we were a bit disappointed because Spitzbergen had been cancelled - this was a bucket list item for a lot of people on this cruise. The scenery and the two added ports made up for some of it.
Would recommend going to Norway to anyone that asks, it's a beautiful place.
The ship itself was a little odd - we sailed on her before she was ...
We were a group of eight from Australia on a family trip to Greenland and we can recommend all facets of this cruise ship and ports visited. We had a great boarding experience in Copenhagen, greeted by a most helpful lady that had us onboard in no time with no fuss. This ship had one of the best crews that we have encountered on any cruise, they were all friendly and efficient. The Captain was ...
We decided to keep our canceled Baltic Cruise during Covid. We wish we would have requested a refund. As a six time cruiser on Regent, we knew what to expect and decided to stick with this company during the unfortunate pandemic.
Here are some of the pros:
Great suite design
Great idea of craft cocktails
Laundry was prompt and decent job
Pacific Rim was packed because it was ...
Before booking and prior to sailing I triple-checked that masks were NOT mandatory.
Because my tonsils have been removed (badly) as a child I have a problem with airco and wearing facemasks. I would not book a cruise if I needed to wear one, as it totally destroys our vacation.
Upon arrival on the ship it became clear that:
MASKS MUST BE WORN everywhere at all times, except when ...
It saddens me to write this review because I think I’m done with cruising after this experience. I should have known something was off when weeks before we cruised we were never able to speak with a real customer service rep at NCL. Husband and I are experienced cruisers. Embarkation was a train wreck — hours long waiting in line in the Florida heat. We kept having to show the same documents to ...
The cruise was chosen because it did 3 overnight stays. We had read previous reviews and did not know what to expect but we felt ports would be exactly what we wanted
The first thing to say is the staff, crew and officers are superb. They try to meet every request.
The food we thought was amazing. I don't know what other people eat in their day to day life who complain?
The cabin was an ...
We did this cruise as a back to back. The first part was an imagine cruise itinerary and featured Catherine Jenkins, Aled Jones and Collabaro.
I was surprised at the age demographic which was one of the oldest I have ever had on any cruise. Consequently the crew were pulled all ways to assist putting more pressure on them.
Enchanted is a new ship that was supposed to sail in 2020 but was ...