Ponant Europe - Western Mediterranean Cruise Reviews

Well the ship is quite nice - very small cabin. Food is really excellent - they have a very good chef on board - no complaining Crew in Service and house keeping doing a very well job ... but some of the officer has not the guest in the focus of the cruise ... arrogant answer if the guest has requests. Sometimes we did have the impression - the only what is disturbing on this curise ...

We liked the idea of French food and smaller portions and not American food which we get on Seabourn. We also wanted to visit Croatia in a small ship. We loved the ship and the open bridge policy. We found the Captain, officers and crew terrific and well trained. The ship was attractive but the pool rather small. We would have liked sun umbrellas as there was no shade around that area...nor in the ...

This cruise was chosen as it is a smaller ship with only 220 guests. We never felt crowded and the choice of services meant everyone was spread out. A lovely group of people cruising and the whole experience was very refined. Absolutely 5 star food and wine. Staff also excellent. When we stopped at each port the information and excursions made available were extensive. We did some excursions ...

This might be a lengthy review, but I feel it needs to be because when booking with Ponant, I found little to no reviews on this company, especially for people who were bringing children. We traveled with our kids 8 and 10 and just got home from an 8 night Mediterranean cruise onboard the Le Lyrial. We LOVED this ship. The staff were amazing, there was a kids club that I couldn't pull my kids ...

We booked Ponant without ever having sailed with this cruise line. Overall, I would rate as very good for the value. The accommodations were comfortable, Hermes products, comfy beds and linen. Small but efficient pool area. Bars were generally comfortable and service was nice but they did run out of simple things for a couple of days like bloody mary mix and cranberry juice. That seemed ...

This was a cruise billed as Sicilian Food and Wine Experience. Not only was there no Sicilian meals, only one night with specialty wines from Sicily. It was extremely disorganized, nobody knew anything, and nobody tried to solve any problems. Extremely rude excursion staff. Very argumentative when we were booked on a tour that we tried to cancel. When I showed them documents that stated their ...

This was our first cruise with Ponant and we were not disappointed. It was 5 star all the way. The food was magnificent and delicious for every meal. Our cabin with veranda was completely adequate for our needs as we do not spend much time in there. The toilet was separate to the bathroom which was unusual and very pleasing. The bed was comfortable and there was plenty of storage. My only ...

The itinerary of Morocco and Andalusia was our primary attraction. The itinerary and the tours were up to expectations. Excellent and recommended We expected a 6 star cruise line, although Ponant and their ships are fairly new in the cruise industry. We appreciated the modest number of passengers, and we look for the cruise lines that have smaller ships. We have been Seabourn fans for some ...

I have to confess that I am not easy to please so when I read some of the previous reviews of the L'Austral to the Dalmatian Coast, I was nervous. I have been across the Atlantic many times, including the SS France, and on one cruise line and have to say this was as good as it gets for this size ship/crew. The service was perfect, the food excellent and the attention to detail (eg not waking ...

In a word, our experience on L'Austral was exceptional. We just got back from a 10 day cruise from Venice to Athens. As hospitality professionals, we immediately recognized and appreciated the elegant quality of the ship, attention to detail, excellent selection of food, and high standard of customer service. We decided to book a prestige suite which turned out to be worth it as it was extremely ...