Well the ship is quite nice - very small cabin.
Food is really excellent - they have a very good chef on board - no complaining
Crew in Service and house keeping doing a very well job ... but some of the officer has not the guest in the focus of the cruise ... arrogant answer if the guest has requests.
Sometimes we did have the impression - the only what is disturbing on this curise ...
We chose this cruise as we do not like big cruise ships. We have cruised on Sea Dreaming before (American based) and was hoping for something similar from Ponant. What a let down. It started off great when we arrived in our cabin - very spacious and own balcony. Than the set backs
1. Smoking - all outside decks including the main bar were filled with filthy smokers puffing cigarettes and cigars ...
Ponant had been suggested to me by a family member, and the smaller number of passengers was appealing after the larger cruise lines. However, leaving after this 8 night cruise, I am underwhelmed and left feeling that I certainly did not get value for money. As has been previously stated by other reviewers, the standard of meals is not consistent. We had three Gala Dinners and these were all of ...
This APT tour from June 14-30 on the new Le Lyrial French ship with city stays in Venice & Istanbul was a disaster from beginning to end. At $2000/day for my wife and me, the trip was plagued by one issue after another. The Venice City stay was poor value. Three ports, Korcula, Otranto & Mytilini were cut due to time moored at a Trogir ship yard to repair damage caused by a collision with the ...
The week got off to an inauspicious start. The instructions sent by Ponant for passengers arriving in their own car at the port of Venice turned out to be misleading and the cause of frustration and delay.
Our spirits picked up when we were shown to our cabin (deluxe suite) which was comfortable and very adequate for a week long cruise.
Any euphoria was soon dispelled the first night at dinner. ...
We were disappointed in our cruise from Venice along the Croatian coast This brand new ship was elegant and comfortable though not without its design faults. This ship would suit people who speak french. The announcements were all made in French first and then when English was spoken you had to listen very carefully to understand their accents. It felt as though for every 5 minutes of french ...
We have just undertaken a cruise on L'Austral from Venice to Croatia and back to Venice. We were very excited to go on such a brand new ship. We stayed in a normal cabin while our friends booked the owner's suite. Hopefully they will write their review but they spent many hours talking to the hotel manager about things that were unacceptable. For me the outstanding point was that it was like ...
We boarded the brand new mega yacht Le Boreal in May for her Monaco Grand Prix cruise, with high expectations for an ultra luxury cruise experience.
I will initially explain that I have now cruised with quite a few of the luxury lines including Seabourn, Silversea and Regent. I have therefore come to expect a distinct level of service provided by these superior lines.
Upon booking for Le ...