Ponant Luxury Cruises Reviews

This was a Smithsonian Journey and on a previous cruise we met a lovely couple and we became good friends. They had booked this trip and asked if we would consider doing so and enjoy a holiday together. Sadly this trip did not compare in any way with our previous experience while cruising with Ponant. The only special part was meeting our friends. Our cabin left a lot to be desired, ...

Day 7 of our Ponant “Luxury” cruise. Today they told us that, because of maintenance, there will be no water on board from 2pm until 5pm. Typical of this remodel cruise. But first things first….DO NOT, EVER TAKE A PONANT RELOCATION (ie remodel) CRUISE. There are only 88 passengers on this cruise from Ushuaia Argentina to Easter Island instead of the 249 capacity so I guess they thought they ...

I chose this so called ‘expedition’ cruise mainly for the Orangutan encounter in Tanjung Puting in Kalimantan. Well, because of the total incompetence of the ‘Expedition Team’ we never got there. The expedition guide totally miscalculated the bearings and took us for one and a half hour, over a very bumpy sea, in totally the wrong direction. How this happened is an enigma to me, as he has already ...

Rarely have I been so disappointed by a cruise. I booked, what was promised to be an "Expedition" cruise through the Indonesian archipelago, from Singapore to Darwin. The supposed highlight of this cruise (and the main reason why I booked it) was the exclusive visit to an Orang-utan rehabilitation project in the Tanjung Puting National Park on Borneo. Whilst for most other passengers on ...

Ponant Cruise Line – The Cruise Line from Hell In October my wife and I boarded Ponant Le Champlain at Boston USA for a 2 week cruise to Mexico. My description “the cruise line from hell” relates to the “campylobacter” food poisoning I suffered. Food poisoning/upset stomachs is not necessarily unusual but in this case I became seriously ill. The food poisoning in my case can easily be ...

We were looking forward to an expedition cruise to the Bijou Peninsular as these are very difficult islands to visit ordinarily. However on approaching the docks unlike other expedition cruises which clearly have signage and generally personnel to help passengers, there were no signs to indicate the whereabouts of the ship even though our taxi driver tried very hard to find the entrance of this ...

Great WiFi and easy to get on and off the boat, great butter and cheese...other than that is was like being on a geriatric prison boat. Same food everyday Extremely minimal service Small Dark rooms with the toilet separate from the sink. No bars to sit at No comfortable seating Morose staff Not enough staff 2 hours to eat each meal and then nothing else... Very little to ...

This was a cruise billed as Sicilian Food and Wine Experience. Not only was there no Sicilian meals, only one night with specialty wines from Sicily. It was extremely disorganized, nobody knew anything, and nobody tried to solve any problems. Extremely rude excursion staff. Very argumentative when we were booked on a tour that we tried to cancel. When I showed them documents that stated their ...

We chose the cruise to the Arctic because the ship was supposed to be small. I made a mistake and thought it was 128 passengers. It was 128 cabins. In the arctic and antarctic only 100 passengers can be on shore at any time so ships should be no more than 100 passengers to get the experience. All shore experiences except one were worthless wastes of time. More on that later. We called Ponant a ...

My wife & I chose Ponant on the recommendation of our travel agent as the preferred cruise line to celebrate our 50th wedding anniversary with a transit of the North West Passage. Unfortunately, Ponant failed dismally to deliver & in our opinion, were misleading & deceptive in their decision to proceed with the cruise in view of the forecast sea ice conditions. We believe that Ponant should ...