Ponant Luxury Cruises Reviews

We were on with a group from a wine club and had cruised many times in the past but never on Ponant. The ship and cabins were superior to most. The cabins were well appointed with the most storage space of any similar cabin on any ship. Overall the service was great but it was definitely some skew toward the half of the passengers that were French speaking and away from the English speaking. We ...

This was approximately our 40th cruise, one of the most, if not THE most expensive (per day), and definitely the most disappointing. We went to meet friends who have cruised with Ponant before; this was our first time. The ship is lovely and clean. Our cabin, though small, was adequate with surprisingly good storage space. The bed was comfortable, and our cabin steward was unobtrusive and ...

We chose this cruise for the interesting itinerary. We actually did a back to back, staying onboard for the next cruise around Svalbard in the Arctic. Friendly, helpful staff and a beautiful ship, but there were issues. Our bed was two cots with a mattress topper that was different heights. Not the normal bed for a 5th floor room. We could not put our luggage underneath. We always are able to do ...

I notice that none of the other reviews talk about money. I'm therefore assuming this ship and itineraries are for people seeking to explore certain destinations and will pay whatever it takes to do so. In that case I would echo the other excellent reviews. However, almost everyone I spoke to on this 2 day ship visit, said that they had a great time, but they really had to think about if ...

We chose this cruise because of the destination of the Northern Scottish Islands. In addition, they in theory had a strong Covid protocol. The ship, the cabin, the crew, the food were all ok. Clear limitations because of the size of the ship. Less flexibility in dining, entertainment etc. but we expected that. What stunned us was that the ship was half booked wit a bus tour company called ...

First impression was very good. New Ship perfect Style The good first: Food was excellent - Cabin very stylish - nice ... good concept at all Negativ: Cabin too small 19qm smal balkony .. but hey... other things count. Very disapointing: The crew very nice - but some of crew "with stripes" on the shoulder were very arrogant to the guests. Also the reception desk (the lady who ...

Trip of a lifetime at a suitable time to a magical place on a comfortable ship. Unfortunately the ship had been damaged and required repairs in dry dock. We were not informed that there were MAJOR changes until a few days before departure. Some passengers found out about changes on arrival for departure. Communication throughout the whole process was almost non existent and totally in ...

I simply booked the cruise to Croatia because it was one of the only possible options to go on a cruise and there was no single supplement. Being Belgian the French language was not a problem at all . In view of the actual pandemic great care was given to the medical aspect , passengers had to send quite a long and detailled questionnaire , partly to be filled in by your own GP. Also a covid test ...

Based on the price, we thought Ponant would be a really nice cruise, but we were disappointed in comparison to other top-notch cruise lines we've enjoyed. Many incidents were individually small things that would have been easily overlooked IF the overall cruise or friendliness of the staff would have exceeded (or even MET) our expectations. As our cruise progressed though, the tiny annoyances ...

I was totally excited to be going on this trip with Ponant to Costa Rica. Afterall great destination, French wine and french food... what is there not to like. Well was I sorely disappointed. The wine was mediocre and limited variety. At dinner many nights there was only one red or one white. The food was good not great(except for the special nights) and some of the meals were downright poor. I ...