We were on with a group from a wine club and had cruised many times in the past but never on Ponant. The ship and cabins were superior to most. The cabins were well appointed with the most storage space of any similar cabin on any ship. Overall the service was great but it was definitely some skew toward the half of the passengers that were French speaking and away from the English speaking. We ...
This was approximately our 40th cruise, one of the most, if not THE most expensive (per day), and definitely the most disappointing. We went to meet friends who have cruised with Ponant before; this was our first time. The ship is lovely and clean. Our cabin, though small, was adequate with surprisingly good storage space. The bed was comfortable, and our cabin steward was unobtrusive and ...
First impression was very good. New Ship perfect Style
The good first:
Food was excellent - Cabin very stylish - nice ... good concept at all
Negativ:
Cabin too small 19qm smal balkony .. but hey... other things count.
Very disapointing: The crew very nice - but some of crew "with stripes" on the shoulder were very arrogant to the guests. Also the reception desk (the lady who ...
We chose this ship as it was small and seemed an ideal way to visit Croatia. Previous reviews were worrying with comments about smoking on board but this was not a huge problem. The French do smoke out on the decks but not inside. The pomp and ceremony didnt appeal on boarding but it went smoothly. The cabin on deck 4 was fine. Quite compact but a lovely shower with plenty Hermes toiletries ...
The Good. The wait staff, front reception or any staff you met on deck exceptional! Rooms are very nice and clean and housekeeping excellent. I have travelled on a few River Cruises expecting a closet on a Small Ship. Not the case very nice. Shore excursions great.
Our safety briefing was conducted by someone who did not have a great command of the English language. I left the session still ...
Our cruise on the Le Lyrial was quite enjoyable with great food and wine.
The Asian crew made sure you had everything that you wanted without a fuss to make sure that you enjoyed your time on board.
Saying this I have to say that the Cruise Director, Guest Relation Manager and Shorex Manager were extremely rude young women who would only speak to you if you were french. One of these women ...
Ponant is a lovely yacht if the seas are kind. We were lucky and it only got rough the last night. Despite the excellent service onboard, there are a few things that, for the price, should be addressed.
1. Do not be fooled by the deck chart. Cabins 1 through 5 are very tiny and definitely should be your last choice. The beds are fixed queens and cannot be separated. These cabins ...