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Silversea Expeditions

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Poor

Silver Wind

Dover

We've cruised with Silversea about a dozen times.  Unfortunately, this one is at the bottom of the ranking list.

We convinced another couple to join us.  For three days after reporting it, they endured a fire alarm that went off several times a day and water leaking through a ceiling light fixture.  I finally intervened and helped get them moved to another suite.  I made it very clear Silversea had embarrassed me as well as themselves.  They don't seem to care. To be fair, some compensation was made but too little, too late.

That same friend was taken to task (discreetly) for wearing bermuda shorts at an on-deck venue after sunset.  This, despite a group of four sitting at the bar similarly dressed (to whom nothing was said) and the specific admonition in the daily "Chronicle" that shorts were not permitted within indoor venues.  I doubt my friends will sail with Silversea again.

During the trip, we were informed they had "run out" of buffalo mozzarella cheese, Perrier, Pelligrino, Sapphire Gin, Tiki wine, all French rose wine and Amarula.  On a six star ship??

Menu was fairly repetitious and two dinners arrived cold.

Individual staff were attentive and friendly.  Our cabin steward and butler were excellent but overall, where the answer to any request used to be "right away" this time there were excuses why it could not be done.  In general, service was at least one tick off.   And, once again, obtaining service on the pool deck was an exercise in frustration.

The ship well kept but old and tired.  Time to let it go.

We will avoid sailing on the Wind.  We are going to give Silversea about one more shot then move on.

Disappointing, Embarrassing

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