3 Cologne Uniworld River Queen Cruise Reviews

Just completed our first river cruise on the Rhine with Uniworld River Queen. Purchased a french balcony; not sure why it is called a balcony as this is a floor to ceiling window which doesn't open out onto a balcony at all, indeed ... Read More
Just completed our first river cruise on the Rhine with Uniworld River Queen. Purchased a french balcony; not sure why it is called a balcony as this is a floor to ceiling window which doesn't open out onto a balcony at all, indeed there were no balconies onboard. Extremely disappointed in the position of the room which is situated right next to the restaurant, subsequently prior to the restaurant opening there is a cacophony of noise outside this room as people queue until the restaurant is opened making it impossible to sleep in in the mornings even if we wanted to! The restaurant itself is on the small side and can be very cold if sitting next to a window. Everyone tends to desend on the restaurant as it opens in the evening and the noise is unbelievable, you can hardly hear the person next to you speak. Although the food was good, if not repetitive in terms of the soups on offer, the plates are stacked cold for breakfast. There is no tea/coffee making facility in the cabin, the only place you can get a drink outside of restaurant opening is a machine midship. I believe entertainment was offered on 3 nights out of the 10, violin music. The ship does have a boutique feel, and the staff are helpful and polite at all times. There are bikes to take off the ship as well as guided bike rides on 3 occasions. Guided hiking was also offered on a couple of occasions. Otherwise the ports and shore excursions were all of adequate standard, offering a "Quiet Vox" for everyone making it possible to hear commentaries very well. On sunny days it was very uncomfortable to sit on the upper deck as the chairs and sunbeds were not padded. Overall extremely disappointed, wrong boat and worst of all, wrong room!! Room 422 opposite must suffer the same noise issue, though I cannot advocte for that here. Read Less
Sail Date September 2019
We chose this cruise because of the destinations and prior reviews. The crew was great, the room adequate, the ship is unique and pretty. However the tours were badly organized with two exceptions, Heidelberg and Cologne. The Luxembourg ... Read More
We chose this cruise because of the destinations and prior reviews. The crew was great, the room adequate, the ship is unique and pretty. However the tours were badly organized with two exceptions, Heidelberg and Cologne. The Luxembourg tour with the American cemetery was awful. Only four hours allowed and forty five minutes each direction.We did not get to the cemetery as one road had construction. The tour director evidently did not check before with the cemetery. The bus driver asked a tractor driver for directions. We wanted to pay respects to my uncle who is buried there. The tour of the town was a mess one guide lost half his group. We were left huddled under pouring rain while the buses sat not far away. This was not an isolated incident several tours had bus drivers that had no idea where they were going. The dining room was totally disorganized and the food was average. Frozen butter, forgotten bread and you got rushed out at the end. Entertainment was laughable. No piano player at night or dancing. Three nights live music, two violinists and a vocalist with a guitar accompanied by recorded backround on two. We feel the entire thing was overpriced and underperformed. By all means do a river cruise the Rhine and Moselle are spectacular. Just not this one. By the way french balconies did not open like on other river cruises. Read Less
Sail Date September 2019
Cruised the River Queen on the Main River December 8-16, 2012, from Frankfurt to Nurnberg stopping along the way at other Christmas markets in Wertheim, Wurzburg, Rothenberg and Bamberg. On arrival from the Frankfurt Airport we were taken ... Read More
Cruised the River Queen on the Main River December 8-16, 2012, from Frankfurt to Nurnberg stopping along the way at other Christmas markets in Wertheim, Wurzburg, Rothenberg and Bamberg. On arrival from the Frankfurt Airport we were taken to the lounge where a light buffet lunch was available and where we waited until mid-afternoon when cabins were ready. At check-in (by category of cabin) our photo was taken (for passenger security we were told) and we got our cabin door card with our name on it. For every excursion we left this card at Reception and picked up our tour group number and audio receiver. Each stop had an included orientation walking tour through the old town center plus additional-charge optional excursions (all well-worth the prices): to an abbey, a brewery, Aschfeld a fortified town and, to Room 600 memorial in Nurnberg's Palace of Justice where WWII war crimes trials were held and to the Nazi party Rally Grounds and Documentation Center (museum). However in four of the six cities visited -- Wurtzburg, Rothenberg, Bamberg, and Nurnberg -- the dock was so far from the old town Christmas Markets that we were shuttled to and fro by bus from the ship. Rothenberg was an included day trip from Kitzingen but, again, a great experience. The Quietvox portable audio headset system was used on all shore excursions so guides did not have to shout and we could all hear what was being said. Orientation walking tours included a "gentle walking" group for those who dislike steep hills, stairs and icy footing. There were guest speakers in the bar/lounge who talked about German Christmas traditions, glass blowing and, special holiday breads/cookies (the latter with samples!). Breakfasts and lunches were buffet with served dinners accompanied by wine/beer. Dinner selections offered both meat and vegetarian choices and my only complaint was there were so few German dishes offered. Oh yes, and that one evening with the chewy braised leg of lamb, which tasted more like athletic aged mutton, was the only culinary mis-step on the trip. The public areas color scheme is primarily blue and white (Delft-like since the ship registry is Dutch with German officers and Eastern European crew). All of whom, BTW, were excellent. Even at the end of the river cruising season, the interior decor still looked fresh and clean. There was an onboard reading/library area, computer/WiFi access, gift shop, exercise machines, two free do-it-yourself front-load washer/dryers (soap pods free at reception), plus irons/ironing boards in the laundry room. The flat screen TV in each cabin had access to the bow cam on the front of the ship so you can see where you are going (or are docked) while sitting up in bed. This beats standing out on the cold deck and is very interesting especially when going thru locks. The cabins also have a safe, umbrella, slippers, bathrobes, L'Occitane en Province lotion/soaps, water bottles, small seating area plus white bed linens and big towels all with the initials "UW" embroidered on them in gray. Guess this cuts down on pilfering (unless your initials are UW). Small gifts were given to everyone on board -- stainless steel water bottles, an agenda and a little packet containing your birthday stone (info from your passport). The River Queen is a smaller boutique ship but it does have an elevator which some of the bigger ships lack. I have taken five previous river cruises with various companies and, all told, I enjoyed this ship and the itinerary. Would I take it again? You betcha! Read Less
Sail Date December 2012
River Queen Ratings
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