Chicago to Canada & New England Cruise Reviews

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1-10 of 15 Chicago to Canada & New England Cruise Reviews


Lots of Issues but Great Crew

Review for a North America River Cruise on Ocean Voyager

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Cruiser_Lover
10+ Cruises • Age 70s

I choose this back-to-back cruise as it was visiting a lot of ports in the US and Canada I never been to before as well as the fall foliage. Note: After disembarkation in Portland (Boston) the ship head to Jacksonville, FL, to be sold as American Queen Voyages was no longer supporting cruise around the great lakes. The decor of the ship was outstanding. It takes a passenger back to the days ...
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Response from BriannaH, Guest Relations @American Queen Voyages

Thank you for your feedback! We are glad to hear that you enjoyed the service onboard and that our Crew made it memorable. However, we are disappointed to hear about the other issues,...

Sail Date: September 2023


Mediocre at Best

Review for a U.S.A. Cruise on Ocean Voyager

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Jneil
10+ Cruises • Age 70s

We chose this trip as a college group we had traveled with before had it planned. Always a plus to travel with people you know and we hadn't done a Great Lakes Trip and particularly want to see Niagara Falls. Unfortunately we never made it to The Falls or Toronto and got into Montreal so late many missed flights, reservations, etc. All very poorly handled. Promises made about reimbursement but ...
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Response from BriannaH, Guest Relations @American Queen Voyages

Thank you for your feedback. We are disappointed to hear that your group missed ports and felt there was few activities onboard. We will pass along your feedback....

Sail Date: September 2022


Major Disappointment and False Marketing

Review for a U.S.A. Cruise on Ocean Navigator

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VirgilMathias
10+ Cruises • Age 70s

Having had a very good experience on the American Queen Sternwheeler, New Orleans to Memphis previously, we were not hesitant to book the Great Lakes cruise and recommend to another couple who also booked it. Wow, the two cruises couldn't have been different. I'll break down our comments. Precruise Hotel. Chicago Hilton nice hotel, a bit dated but elegant. Breakfast provided next morning but ...
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Response from BriannaH, Guest Relations @American Queen Voyages

Hi VirgilMathias! We are disappointed to hear that you found your experience to be not a great value for the cost. We will pass your feedback along to the vessel....

Sail Date: August 2022


Choose Another Line

Review for a U.S.A. Cruise on Ocean Navigator

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djett
10+ Cruises • Age 70s

Having taken three previous cruises with American Queen (Upper Mississippi, Nashville to Memphis, and the Columbia River) my wife and I were expecting the same excellent cruise experience on the Ocean Navigator cruise from Chicago to Chicago (June 4-19) which we just completed. We received just the opposite. Had this been our first voyage with American Queen lines, we would not even consider ...
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Response from BriannaH, Guest Relations @American Queen Voyages

Hello djett! Thank you for your feedback. We are disappointed to hear you did not enjoy many aspects of the cruise. We will pass this information along to the crew....

Sail Date: June 2022


Overpriced and poorly managed

Review for a Canada & New England Cruise on Pearl Mist

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Sandystu
6-10 Cruises • Age 80s

My husband and I took the Pearl Mist cruise from Chicago to Toronto on September 12, 2018. That is, it was supposed to leave from Chicago, but, in fact, left from Milwaukee, a 90-mile change we did not learn about until the day before our scheduled departure. Yes, they did provide us with a bus from Chicago to Milwaukee, albeit a noisy and uncomfortable one. The accommodations on board, the ship, ...
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Sail Date: September 2018


This is no luxury ship, ports of call in Canada were uninteresting, no internet

Review for a Canada & New England Cruise on Pearl Mist

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Donalddilks
10+ Cruises • Age 70s

This is small ship with limited facilities, no spa, no pool. The most disappointing was the lack of internet service, We were told the ship would leave from Chicago however it left from Milwaukee, we had to be bused there and never were given an explanation as to why this change was made. Things were very disorganized at the Chicago hotel, no one was there to direct us to the buses. Mackinac ...
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Sail Date: September 2018


Good but perhaps over priced.

Review for a Canada & New England Cruise on Pearl Mist

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Sailor-Bob
6-10 Cruises • Age 80s

This was a Great Lakes cruise, Chicago to Sault St. Marie, through Georgian Bay and Lake Huron, through Erie, the Welland Canal and finishing in Toronto. I love being on a ship, much prefer small ships (this was my max at 210 passenger capacity) and seveal stops were of interest. The Pearl Mist is a fairly new ship, nicely done, extremely stable. The public rooms are all spacious and well ...
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Sail Date: August 2016


Great Trip!

Review for a Canada & New England Cruise on Pearl Mist

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palix2
6-10 Cruises • Age 30s

We took the Pearl Mist from Toronto to Chicago in late June. Both embarkation and disembarkation went extremely smoothly. In fact, getting off and on the ship was surprisingly always easy and very fast. This review comes from the perspective of someone in their 20's. During my cruise, I was the youngest person on the ship. I was traveling with my grandmother, who is in her late 80's. We chose ...
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Sail Date: July 2016

Traveled with disabled person


Not what we expected for the cost.

Review for a Canada & New England Cruise on Pearl Mist

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apaladini
10+ Cruises • Age 80s

We were on the Great Lakes Georgian Bay Cruise.The ship the Pearl Mist is very dated. According to the brochure it gives the impression that it is only a couple of years old but it was built about 15 years ago and sat unsold until Pearl Seas Cruise Line bought it. The decor shows it's age.No amenities such as spa, hair salon, manicurist, workout room or large screen movies. Easy to get bored. ...
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Sail Date: July 2016


Not what we expected.

Review for a Canada & New England Cruise on Pearl Mist

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RichardFeinberg
10+ Cruises • Age 80s

Itinerary was interesting. Promotional brochures are inaccurate as to Shore Excursions. Ground operators and step-on guide in Niagara Falls, ON were horrible. Pre-arranged transfers post cruise by taxi did not happen. Cuisine was excellent as was service. On-board entertainment and lectures were lacking. Ports of call were lack luster. Included bar service was only for 1 hour a ...
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Sail Date: June 2016


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