This was the top choice for relaxing, informative and easy life traveling. The food was the best ever and the atmosphere was exceptional. The crew was forever cleaning. Spotless!! This ship was the most helpful to everyone including the handicapped passengers. We loved the tour experiences. There was so much to learn about our country. All in all, our experience was an A+++ for ...
This was to be a bucket list trip down the Intracoastal Waterway. The ports were interesting but the ship was a complete disappointment. Stateroom was very small. The amenities could have come from a cheap motel. Burned out light in the tiny bath was never replaced. Three pieces of personal property were discarded by housekeeping staff. WIFI was non-existent. Food was boring and tasteless. ...
Jacksonville to Charleston 12/21/18
I really, really hate being critical or complaining. But a realistic review of this cruise is important for others to read. I should have picked up on the lack of CC reviews of the Independence, but the timing and itinerary was perfect for us. This cruise was beyond disappointing. ACL advertises "perfect cruising". This cruise was not an example of ...
AMERICAN CRUISE LINE REVIEW
Historic South/Independence
Getting on board was a breeze. Drop your bags and walk right on.
Ship decoration is adequate, not new. There are two public computers, greatly appreciated.
Dining room meals were varied and creative, with some occasional misses, and not always hot. Breakfasts are usually a problem on ships and resorts, but this one had huge ...
I heard aboard that the owner reads all the reviews so after I sent in my 17 page complaint letter I waited weeks, just now received a response from the VP saying my letter will be used for training and if I'd like to book again before Feb 1st I will receive 25% discount. What an insult after asking for my money back. Day 1 room was clean but not stocked (no toilet paper and no water, only two ...
Chose cruise for the itinerary. As compared to 2 other riverboat US cruises we have taken this ship doesn’t begin to live up to our previous experiences. The size or square footage of the cabins is a plus on the Independence. The decor seems like it is from the 1950’s in the cabins and public areas. The “multi-purpose” room lounge is tiresome. It seems like we spent way too much time for ...
This is a nice new ship. Cabin and bathroom are large. The service is excellent. The food is basic American, good but fewer choices than on the larger cruise lines. My husband and I liked everything but I would have liked the food to be more upscale. The cocktail hour was disappointing. You can only get basic drinks. The staff needs to go to bartending classes and the ship needs to be stocked with ...
From the cruise director to the room steward, attention to detail was noticeable. As we boarded the ship our bags were taken directly to our room. The ship was small and easy to navigate. There was always a smiling crew member at hand. The spcious lounge was always equiped with soft drinks, coffee, tea and snacks beginning at 6:30 A.M. Although we were concerned about the lack of a bar, we ...
Excursions everyday were very informative and historical. Many stops included multiple excursions which was nice. There was very good entertainment in the evenings and historical discussions during afternoons The crew was very pleasant and service was excellent. Embarkment and disembarkment went very smoothly. We chose the cruise because it was the right time frame and length for us. We ...
Cruise was close to home, places I had not been, tryout of river cruises and cruise company. Not disappointed. Fabulous crew, food and accommodations.Tours were great, not run of the mill. Lovely lounges to sit and read or watch the scenery. The top deck was fabulous. Small groupings sported white wicker furniture, covered with a canopy or open to the sun. Evening cocktail hour before dinner ...