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3 Helpful Votes
Sail Date: August 2018
We chose this trip by chance, and I had the most wonderful 3.5 days in the cruise. Before the trip begins I know there will be little time on the islands and Athens, but this was what I've chosen and approved before payment. ... Read More
We chose this trip by chance, and I had the most wonderful 3.5 days in the cruise. Before the trip begins I know there will be little time on the islands and Athens, but this was what I've chosen and approved before payment. Everything was just perfect. We've stayed in juniour suite, which was quite big room for a cruise, everything was clean, and whenever we stop at the islands and come back, we found our room cleaned just perfectly. Dining was much better than I've expected, service was very rapid and kind in the restaurants. All the staff was friendly, kind and with smiling faces.Night shows were excellent, and luckily among 1600 people, around 700 of them from World Cruise Party and it was very entartaining to watch them partying around the pool. Pool was very small but who wants to swim in a pool when you are in endless seas!.. I adored our ship, the rescue boats hanging near the sides make the ship a bit nostalgic and cute. You may take your time while crusing, in your cabin to rest, in different lounges to listen to music or drink something, eating, sunbathing at the pool side, gambling in casino, walking at the deck, watching the waves from the deck and etc. In Patmos, Santorini and Mykonos boats got us from the ship to the ports which was very fun since to watch our ship from a boat was very exciting. Our turkish guide was excellent. I'll remember this cruise with very lovely memories. Read Less
11 Helpful Votes
Sail Date: July 2018
The cruise was disappointing in that we stopped on the islands for very short periods. We were very rushed and at times it felt like we were herded like cattle. The food was mediocre and the ship is very dated with extremely small cabins ... Read More
The cruise was disappointing in that we stopped on the islands for very short periods. We were very rushed and at times it felt like we were herded like cattle. The food was mediocre and the ship is very dated with extremely small cabins even after we paid for an upgrade. The cruise was not my idea of fun and relaxation but more stressful and chaotic. Never again!! The pool was extremely small and uninviting. The room smelled like sewage and the toilet ran constantly. The ship was not very clean and the staff were inattentive. I am sure you could get a much nicer cruise elsewhere for the price paid. Make sure to do your research as there is an up charge for drinks, WiFi, and excursions. We definitely felt like we were not provided with the best service and accomadations for the mine up tjt was spent. Upon disembarkation we were all dismissed at one time cause a chaotic confusing crowded mess at the end of the cruise. Read Less
7 Helpful Votes
Sail Date: June 2018
We boarded on Friday June 22nd. We entered our room (2039) and realized the floor was wet and there was an odor of mold. We called the front desk and they sent someone with a blower to dry it. I then realized the lower bed was wet. Not ... Read More
We boarded on Friday June 22nd. We entered our room (2039) and realized the floor was wet and there was an odor of mold. We called the front desk and they sent someone with a blower to dry it. I then realized the lower bed was wet. Not sure if this was related to the problem on the floor or if someone sat on it with a wet bathing suit and the housekeepers never bothered to put fresh sheets on the bed! Unacceptable either way!! My son then decided to take a shower and the entire floor was sopping wet! I called again asking to be moved to a new room and they repeatedly told me there was nothing! We decided to handle the problem in person so went down to the desk and said we would not stay in that room as our son has asthma that could be triggered by his mold allergy. We were told again and again there was nothing available but we refused that unacceptable room adamantly!! Finally they found an interior cabin (2114) which was fine and they told us we could have it until Sunday at 7:00am . Friday night at 11pm just as I was ready to go to bed in our new room they put a note under my door saying room 2039 was ready any time I wanted to return to it. Luckily I didn't move. The next morning we went to 2039 and a man was in there working on a broken pipe!! How that is ready to go back to I don't know! The odor persisted. We probably went to the desk 3 times on Saturday trying to get an answer as to where we would go on Sunday at 7am, everybody including Oksana gave us the runaround and wouldn't tell us. We told them there was no way we were going back to 2039! What they didn't seem to understand is that the carpet needed to be ripped up and replaced. Mold is something that should be taken very seriously and obviously they didn't get it. Saturday evening as again I was just going to bed at 11pm they put a note under my door saying I had to vacate 2114 by 7am. I was furious! All day I tried to get an answer to no avail. We had an excursion planned and had to be off the ship by 6:45 am on Sunday. At close to midnight on Saturday we found ourselves once again arguing with them at the front desk. They made us pack our bags and said they would move them to a new room by the time we got back from our excursion. This was a huge inconvenience at midnight!! We came back from our excursion and they said now we could stay in 2114 until our stop in Santorini. No one seemed to know what they were doing!! Meanwhile everything was packed. We came back from Santorini at 10pm on Sunday night and the general manager I believe Zlata Dukic or Martine Barbier ( the passenger services supervisor) finally got ahold of what was going on and put us in a suite. Earlier that day they gave us a pass to the more upscale dining, free wifi, and a bridge visit if we wanted it . Although it was a nice gesture at this point the damage was done. They had ruined our vacation with the constant fighting and begging with the front desk. I felt as if we spent more time fighting with the front desk than enjoying our vacation. We moved rooms 3 times during a 4 day cruise. We spent less than 12 hours in the suite because we had to vacate our rooms by 7am on Monday to disembark. One of the most upsetting parts was being informed via letter at 11pm that we had to move rooms. I can't imagine poorer customer service. It was as if on Sunday they finally realized they had failed at basic service quality standards. A dry clean room would be one of them. I will never set foot on a cruise run by them ever again !! I will be posting my experience on trip advisor because the public needs to be aware. I guarantee you they put some poor unsuspecting passenger back in to 2039 mold and all! This was my 11th cruise and never have I experienced conditions like this! Celestyal needs to be made aware that people pay money expecting comfort and satisfaction, they failed miserably!! Read Less
4 Helpful Votes
Sail Date: May 2018
We sailed on the Iconic Aegean cruise for four nights. It was great value for money. We had 2 nights first to explore Athens. The embarkation went very smoothly, well organized. This is the first time we have been on a cruise ship and we ... Read More
We sailed on the Iconic Aegean cruise for four nights. It was great value for money. We had 2 nights first to explore Athens. The embarkation went very smoothly, well organized. This is the first time we have been on a cruise ship and we were impressed with the variety of on board activities. There was something happening all the time and the musicians were very professional. We selected this cruise because it had our desired island itinerary. There were three shore excursions offered but only elected to do one. We had organised our own Ephesus guide as we wanted a private tour. The ship was well organised and there was a service desk open 24 hours for an inquiry. There was plenty of entertainment and a variety of restaurant choices. The food buffets offered a huge variety of cuisine. Our package included a food and drink package which was very good value for money as it included unlimited cocktails, wine, beer etc. There was a convenience shop on board which was handy. Our cabin was small but adequate. We spent little time in the cabin as there is so much to do onboard as well as island sightseeing. Our cabin steward was very helpful and attentive. I found all the crew went out of their way to make it an enjoyable cruise. The internet was expensive but no really an issue for us. We would have liked more time in Turkey but appreciate the logistics of the ship trying to coordinate passengers and tour groups disembarking and arriving as well as the port accessibility and ship safety. We traveled with two adult children and they found the cruise just as enjoyable. They cater for all ages. It was a little overwhelming trying to fit in all the ship experiences set out in the daily programe. The Rhodes excursion was excellent as we were hosted by a local woman who was very knowledgeable and friendly. We disembarked at Santorini as we wanted to fully explore this island for a few days and the itinerary only allowed four hours. Because we were disembarking we had the wait while the excursions passengers disembarked. This meant we didn't reach the island port until 6pm, we then had to wait for the tenders to go back and collect our luggage. However I can appreciate that Santorini is very popular and there are only a few tenders operating. Given the difficult logistics the crew did their best to get us off the ship. I would recommend Celestyal cruises. I would stay on the islands next time and use the ferry between island groups as there wasn't enough time for the excursions and we were aware that we must be back on board at the designated time. I would highly recommend this cruise. It was a wonderful experience. The Greek islands are outstanding. Read Less
13 Helpful Votes
Sail Date: August 2017
We booked this cruise as we wanted to see as much of the islands as possible in just a few days. This is exactly that happened and rather successfully, as now we wish, we had stayed longer. I' ll state first the negatives: long queues ... Read More
We booked this cruise as we wanted to see as much of the islands as possible in just a few days. This is exactly that happened and rather successfully, as now we wish, we had stayed longer. I' ll state first the negatives: long queues on first embarkation and on each disembarkation, which means much wasted time. The ship offer in the price just one excursion on Ephesus (but the guide was not very fluent on the language). The ship management does not explain what is included in the price as far as drinks is concerned and they don't give directions about shore activities. They could have more activities for children and teens. The positives: when asked the crew give useful information and are very helpful and gentle. Their proportion to the clients is amazing, they are everywhere, eager to serve. The buffet food is average, but in the dining room on deck four it is excellent, especially when served a la carte. Prepare to gain some weight. The best of all is Mohamed from Alexandria, the head – waiter, who helped us with gluten allergies and to whom we are grateful and hope to meet again in another cruise. All in all, in this cruise, you see a lot in just 4 days. Read Less
3 Helpful Votes
Sail Date: August 2017
Best price great destination . They offer high standard food very good service, the cabins were excellent. The entertainment team offered a great show. We had a fantastic time. The staff was excellent the were very organized with the ... Read More
Best price great destination . They offer high standard food very good service, the cabins were excellent. The entertainment team offered a great show. We had a fantastic time. The staff was excellent the were very organized with the embarkation and debarkation. They had a big choice of drinks , cocktails, milkshakes. They offered a big selection of catering grill night greek cosine mediterenian , Chinese. Choice of food for children pizza burgers hotdog. The entertainers were great they offered a very well organized and directed shows the dancers were excellent. They offered a disco after 11 also greek music. The offered a big choice of shore excursion . The destination were excellent. I suggest that the ship should stay night at Mykonos and reduce the time in Rhodes island. The ship person ell was helping passengers in disembarkation. The price include excursion in efesos. The guide was very good she gave us a lot of information about efesos. Read Less
12 Helpful Votes
Sail Date: August 2017
AUGUST 2017 MY CELESTYAL OLYMPIA REVIEW : Returning from another incredible experience with Celestyal ! I had originally booked the 7 night itinerary of the Nefeli, but the ship was then exclusively dedicated to the Turkish market ... Read More
AUGUST 2017 MY CELESTYAL OLYMPIA REVIEW : Returning from another incredible experience with Celestyal ! I had originally booked the 7 night itinerary of the Nefeli, but the ship was then exclusively dedicated to the Turkish market for August and so we made the two combined 3 and 4 nights itineraries of the Olympia, in this month of August. Someone would say they are identical (with the addition of Rhodes for the longest cruise) : true but in these islands there are so many things to do and see, and the stops in port necessarily short, that doing twice these ports not only is pleasant but even advisable if you want to know a little more in deep the islands. Then… lets say the truth, staying 7 nights on the Olympia is just pure pleasure! About the ship... what to say? It was the Song of America of the Royal Caribbean, a revolutionary ship for the time when it was built and always had , under the RCCL flag, the maximum rates of guest’s satisfaction . I would say what I already said here once : these were the times when ships were built by the shipping companies for the pleasure of the passengers, today it’s very different, and there would be a lot to say, but this is another story. Coming back to us... great spaces, ample walking promenades with real teakwood decks , an unthinkable luxury today on modern ships. Many external staircases, even these very large to pass easily from one deck to another always enjoying the surrounding sea and islands, a characteristic now almost disappeared. Interior design... like a true liner , the ship’s experts knows what I mean. Elegant, incredibly spacious and chic . Maybe I belong to another era, but I find this design infinitely more elegant than the one of the standard modern ships that in my opinion is too... american style. In a word , too "glitzy” ! So... what I can say about “my” Olympia experience ? In my life I have done almost 100 cruises in the span of 60 years . Yes, because I made my first one in 1957, aged five years. I liked cruising and crossing seas so much that it become my job ( owning an agency specialized both in cruises and cruises for groups ) : I write this simply to say to those who read my review that my judgement, having been a professional in this sector is less subjective, probably perhaps more objective tha n it would the one of a regular passenger. Well, I can say that Celestyal, from the time of Louis cruises, has come a long way ! Before to make any assessment: the category of the ship. Celestyal is in the standard cruise segment. To clarify : for example, the type of catering of Celestyal, which I judge absolutely positive if not great for a ship of the standard segment , would certainly not receive the same judgement if the same was offered on a luxury ship. It seems obvious but it is not so, sometimes many expect services that it is absurd to expect for a certain category, so the next judgement is appropriate to the category of the ship ( but remember that MOST cruise lines belongs to this group ). About the ship I already spoke and the 2 cruises I was on were totally fully booked, so I can say that, at full capacity, I have never, but really never had the feeling of crowding and this means that the project of the ship was very good. Ah... another important thing: the maintenance of the ship is so great ! She is now 35 years old and she really does not show her age, except for her design, of course. No rust marks, everything is fully functional, outside and inside. The restyling of the cabins and in general of her interiors, made in the last 2 years, have updated the ship in a modern and elegant way . And that “Thalassa” bar up at the top of the Zeus Bridge (Greek Trattoria Style) is so amazing to enjoy departures and arrivals !!! The cabins : in the times when the ship was built the idea was that the passenger only needed the cabin just to shower , changing clothes and sleep a few hours so the space was limited. Today this concept evolved and cabins have become more spacious ( many love to consider their cabin as a sort of they home at sea ) but, anyway, the needs vary, depending on cruise styles, sea days, duration of cruise etc. . I can say that the Olympia’s standard rooms are rather compact but very well furnished on the shades of light blue and with modern new bathrooms and therefore perfectly suitable for cruises lasting 3 and 4 days. I had a junior suite on deck 7: simply beautiful !!! Ample as I like it , comfortable, with two large windows overlooking the promenade , big closets and drawers, a nice living area and a spacious bathroom. Another positive is the location : few meters and you are right on the promenade, that means continuous and immediate contact with the sea and the islands where the ship sails. I also saw the suites with balcony : just gorgeous , spacious and very well decorated with fresh and bright colors ! And with very deep balconies. Nothing to envy to ships of the award winnig companies. And now we come to the... software: and here, again, I was positively impressed. This year the all inclusive system has been introduced for the first time and my fear, indeed my fears, were two : firstly the quality ' of the drinks. In many all inclusive hotels , even quite expensive, I found the drinks quality rather poor and the service too slow while here the service was prompt and the quality of drinks absolutely good , they even offered alcoholic and non alcoholic cocktails : a cheer to the bar crew, friendly and efficient ! And how much effort they did always with a smile all the time ! Just good ! Bravo ! Same for dining. It is buffet everywhere , both in the restaurant and at the self service: wide choice, fresh food , wella presented but, above all, tasty ! And this, believe me, it's not obvious. Douglas Ward, the author of the cruise guide Berlitz, the "gospel" of the cruises, often laments that the "banquet catering" of the standard cruise ships offer foods with a bland, unsavory taste. Not here at all !!! The food is good and fresh but , above all, it has a Greek imprint, absolutely amazing for a ship sailing in the Aegean . Positive, positive, positive! Ok, I admit , I enjoyed the special attention of the the just exceptional Maitre D' Mr Sozos Sorros but, believe me, it was really outstanding in his job ( many luxury vessel’s Maitre D’s would have so much to learn from him ! ), well , I can say that even in the restaurants of the Cunard’s Grill class (and experts knows what I’m speaking about ) I wasn’t treated at this level of service ( I speak of course about service , not food that was always very good but don’t expect the impossibile : filet a’ la Wellington or caviar ,Cunard is in the luxury market ! ). A small detail, just for those interested in suites : guests occupying suites also have priority in the restaurant for the table request , for example a table for two or for a quieter area. Dining quietly on holiday is important, here's another reason for me to prefer a suite : if your budget allows go for a suite, you’ll not be disappointed, it’s well worth it ! Ah... I forgot: here there are no restaurant sittings , everyone eats when he wants during opening hours ( another feature typical of premium and luxury ships ). Even the afternoon tea is served here and you’ll find scones with dotted cream and strawberry jam in the purest tradition of the British afternoon tea : another positive point. And, always talking about positive things that are no longer commonly found, at least on standard ships, are barbecues and themed open-air buffets on decks , another fine maritime tradition nearly disappeared but not on Celestyal’s ships. Another important positive point: the absolute efficiency in the landings with tender boats: the greeks of Celestyal would have so much to teach the americans ! Super organized and super efficient , for me the best in the world! Drawbacks ? Sincerely, for the category of the ship, very few . Personally, staying in a suite, I find that this is probably the only company that still does not offer benefits like the others do, for example, priority tickets for tender operations or free breakfast in the cabin, all important things for a more demanding clientele who, obviously paying more, expects certain premium services . But these are details who don't affect the overall impression of quality. Shows: Funny ! And quite original ! I was so amused seeing their shows that I was happier here than assisting to the grand “musicals” of the american ships which, in the end, seems to me all similars and indeed linked to the anglo-aaxon tradition. In the Greek islands I like to "feel" and experience the great tradition of the Greek culture, not the anglo-saxon one ! Besides, I forgot... Greek music, a lot , pleasant to hear , everywhere , so enjoyable : this is the beauty of travelling with a Greek company like Celestyal ! About the ports of call I don't speak, too much has already been said and written. And then , everyone has his tastes and preferences on things to do and see ashore . I would only say that time ashore is never enough so doing the same cruise twice is a real treat ! Possibily as I do every year. That's why, for the next year, I will book the new, beautiful 7 nights cruise of the ( yachtlike ) Celestyal Crystal: long hours ashore to enjoy the islands and, especially, 2 entire days and one night to "get lost" , is just the case to say, in the unique Santorini. And a full day and an entire night to spend in Mykonos too ! Summarizing... a very positive experience I can suggest to experience to everyone ! And BRAVO to Celestyal Cruises , with capital letters ! Read Less
1 Helpful Vote
Sail Date: June 2017
We chose this cruise because it was the second leg offered through American Israel tours to see Athens and some of the Greek Islands Unfortunately this ship was in touch shape. There were alot of college age kids romping around and ... Read More
We chose this cruise because it was the second leg offered through American Israel tours to see Athens and some of the Greek Islands Unfortunately this ship was in touch shape. There were alot of college age kids romping around and partying which I didnt appreciate. Cabin was horrible. The ship was very outdated. Complained about the shower not draining property twice, once it completely overflowed into our room. This issue was NEVER RESOLVED:( The shower was also leaking behind the toilet. I was turned away at the bar for requesting a de-cafe tea bag when other areas in the ship offer it. Dirty sheets, someone else's lipstick and blood on them. I have taken a number of cruises and this was my least favorite and very disappointing. For the price we paid the quality should have been much better. I would definitely not do this cruise again. I would choose a different cruise line Read Less
4 Helpful Votes
Sail Date: April 2017
This was our first vacation on cruise . We were super excited as it was 3 days island hopping trip . We arrived in Athens 2 days before and explored the beautiful city.Awesome food and awesome people. Then comes the day of embarkation . ... Read More
This was our first vacation on cruise . We were super excited as it was 3 days island hopping trip . We arrived in Athens 2 days before and explored the beautiful city.Awesome food and awesome people. Then comes the day of embarkation . Entire embarkation process was streamlined . Me and my husband were quite impressed by the staff and service. From embarkation team to restaurant team (food & bar waiter/waitress ). House keeping staff to staffs at the reception. All welcomed us with great smile and helping attitude. Amazing Service made this holiday super amazing. Our kid was not eating anything. Mr Roy, manager of one of the restaurants at ship helped us by arranging freshly prepared food of his choice. Happy kid can be icing on the cake on great family vacation. From the day I am back . My friends and family are mesmerized by seeing my trip pics and wants to try cruise for their next holiday plan.I can recommend them Celestyal Olympia as it was fabulous experience. Definitely I cannot compare it with another cruise as it was my very first cruise vacation .Definitely big YES for many more such vacations. I can vouch you wont be disappointed. Read Less
2 Helpful Votes
Sail Date: April 2017
We choose this cruise because it was the only cruise that took place on Easter,and moove to Aegean sea. This was out 3rd cruise so we knew what to expect. The ship is old but only on papers,and i mean that it looks so fresh and well ... Read More
We choose this cruise because it was the only cruise that took place on Easter,and moove to Aegean sea. This was out 3rd cruise so we knew what to expect. The ship is old but only on papers,and i mean that it looks so fresh and well maintained that is was a big posotove surprise for us. The previous 2 cruises were on Costa cruise ships that they are very new.The main difference (and the disavandase of this ship) is the number of elevators.The public areas are in good contition,and the staff is kind.Our room was super clean and very relaxig. The coctails that we drink at the sundecks were medium to low quality. We try different coctails and always was the same feeling of poor quality. In order to be sure that the guy at one of the bars have no idea about making coctails ,i do this: i check the drinks menu and looking for any coctail that is not on the catalog. I notice that there is not Miami Vice. So i order a Miami Vice and the barman prepare for me a coctail that is not on the catalog,it was red colored instead of white,and of course it was ipmossible to pay for it because it was not a price for this drink!!! But anyway.....we hope that we could do a cruise with ship in the future. Read Less
Celestyal Olympia Ratings
Category Editor Member
Cabins 3.5 0.0
Dining 4.0 0.0
Entertainment 3.0 0.0
Public Rooms 3.0 0.0
Fitness Recreation 3.0 0.0
Family 3.0 0.0
Shore Excursion 4.0 0.0
Enrichment 4.0 0.0
Service 5.0 0.0
Value For Money 5.0 0.0
Rates 4.0 N/A

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