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16 Helpful Votes
Sail Date: July 2017
The cruise was part of an all inclusive package from TripCentral. Most Canadians go to Cuba for the beach and then maybe fly to Havana. The Celestyal cruise offered an opportunity to see more of Cuba, from Havana to Cienfuego, then ... Read More
The cruise was part of an all inclusive package from TripCentral. Most Canadians go to Cuba for the beach and then maybe fly to Havana. The Celestyal cruise offered an opportunity to see more of Cuba, from Havana to Cienfuego, then Santiago plus a stop in Montego Bay along the way and we were not disappointed. The excursions offered a rich cultural experience. The tour buses were new and air-conditioned. The tour guides spoke very good English. The nightly shows, though not very elaborate, but were fabulous. The entertainment team and singer were all very talented. Each excursion was topped off with a stop at a popular bar and we were given free mojitos or margarita. The food in the ship was not 24/7 which was good because we did not gain much weight after the trip. I love the daily Latin dance lessons. The crew were friendly and very hard working. I would recommend this trip to anyone who would want to experience and see more of the Cuban culture. During the transfer from Havana to Veradero, our taxi broke down and so we were out there on the highway under 36Celsius heat. I was worried that we will have to wait a long time for a replacement taxi to come pick us up but another car came within 10 minutes and we still had plenty of time at the airport to relax and buy some souvernis. Read Less
9 Helpful Votes
Sail Date: March 2017
We wanted a true Cuban Experience and Celestyal Cruises are the only ones we knew of to provide that as most other cruises simply visit Havana. However, Celestyal take you to Cuban Ports and enhance your experience in the country. ... Read More
We wanted a true Cuban Experience and Celestyal Cruises are the only ones we knew of to provide that as most other cruises simply visit Havana. However, Celestyal take you to Cuban Ports and enhance your experience in the country. Embarkation was probably the simplest we have ever experienced in our 20+ cruises with various lines. We were aware that the ship used to be a Car Ferry but is has been refurbished so well that you just would not realise that fact. Our cabin was very spacious and immaculately clean, and yet again, probably larger than cabins on other cruise lines. We could not fault the food on board other than to say that the breakfast finished far too early and the food could be tepid most of the time. Other than that - you could not get late night snacks anywhere. The quality, even in the Buffet Restaurant, could not be faulted. On Deck, sunbathing was a joy as there were always plenty of sunbeds available. Probably the most memorable thing about our wonderful cruise though was the staff. Despite being on numerous cruises, the staff on this ship were the friendliest, most helpful we have ever experienced. We had 2 tours included in our package and they were absolutely excellent. The guides knew their stuff and made the experience very interesting. We had a Drinks Package and Pre-paid Gratuities which was an absolute bonus as I hate the situation on other ships when the staff are virtually begging for tips. The Drinks Package covered everything and the drinks were of good quality We had reservations about joining this ship due to its history (Car Ferry) plus the fact that we had never even heard of Celestyal before we researched cruises around Cuba but without doubt we would not hesitate to book with them again. Our only criticism apart from the tepid breakfasts was the fact that communication with the passengers could do with improvement as quite often you were left wondering what was going on. If you book this ship, avoid Deck 2 as your accommodation as occasionally there can be a strong smell of diesel. Read Less
3 Helpful Votes
Sail Date: May 2016
We wanted to sail the Aegean and visit Istanbul and Ephesus, and this was the perfect cruise. We sailed from Lavrion, which is about a half-hour from Athens Airport. It's far-less crowded than Piraeus, and our embarkation was fast, ... Read More
We wanted to sail the Aegean and visit Istanbul and Ephesus, and this was the perfect cruise. We sailed from Lavrion, which is about a half-hour from Athens Airport. It's far-less crowded than Piraeus, and our embarkation was fast, easy and stress-free. The Crystal is a lovely ship, spotless, with plenty of great open spaces. Our cabin was on the 7th deck, so we had a view! It was small but comfortable and cozy, and the housekeeping staff checked in and put everything in order twice a day - they were absolutely lovely. We enjoyed the food immensely - it was delicious. The buffets were endless and offered plenty of healthy options, and we loved the restaurant, the Amalthia, particularly after a hot active day - it was elegant without being stuffy, and the staff was wonderful, particularly as we usually had an exhausted five-and-a-half year-old with us. As for this particular five-and-a-half year-old, the activities were great (paper flowers, fruit carving), as was the music, both Greek and Latin - he was constantly dancing. The service was impeccable - we felt like royalty, and everyone was fantastic, and genuine, with our son. We did and saw so much, and it was organized and safe. Our stops included Istanbul, Kusadasi (Ephesus), Chios, Santorini, Rhodes, Crete (Agios Nikolaos and Heraklion), Symi (incredible!) and Mykonos. The highlights? Oia in Santorini, Knossos, Old Rhodes, Mykonos Town, Symi and the villages of Mesta and Pyrgi in Chios, hidden spots that astonished everyone on our excursion. Back on board, the gym and sauna were great. Would we go again? Absolutely! Opa. Read Less
Celestyal Crystal Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 4.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 3.0 0.0
Family 2.0 0.0
Shore Excursion 5.0 0.0
Enrichment 3.5 0.0
Service 4.5 0.0
Value For Money 5.0 0.0
Rates N/A N/A

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