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5 Celestyal Cruises Celestyal Crystal Cruise Reviews for Family Cruises to Europe - Eastern Mediterranean

It is definitely Much More than Cruise. Tours and benefits are making your vacation unforgettable, because when you reach to Athens and Islands you are having simple tours and some transportation included to your Cruise rate that giving ... Read More
It is definitely Much More than Cruise. Tours and benefits are making your vacation unforgettable, because when you reach to Athens and Islands you are having simple tours and some transportation included to your Cruise rate that giving you tips about areas. And also you can learn something about history with the expression of Vasili. He is also giving you all detail about the public transportation and places you may wish to visit. Music was great, we always had good time with live music was playing during lunch and dinner time. Food in the ship was delicious, Housekeeping employee was great as well, they give us at least two times serves a day. Thank you to Tressa and Tony. Thank you to all service persons and entertainment team. I am definitely recommend Celestyal Crystal to all my friend and family and also who is planing to have Cruise experience. Thanks again to all. Read Less
Sail Date July 2019
Selected this cruise for the ports around Greece and Turkey because line offered two overnights, one in Mykonos (magical) and Santorini (overrated, way too many steep stairs). The staff was friendly but also up-selling at every ... Read More
Selected this cruise for the ports around Greece and Turkey because line offered two overnights, one in Mykonos (magical) and Santorini (overrated, way too many steep stairs). The staff was friendly but also up-selling at every occasion, and reminding you "that's extra - not included", hence calling it the "SS Nickel & Dime." Embarkation was a disaster - the computers went down and we were kept waiting in line outside for an hour in 37 C heat . 45 minutes in the staff passed around paper cups with some sticky sweet green beverage - we passed. No apology offered, and no explanation. Only found out real reason because we overheard staff talking about computer access issues. My traveling companion was never able to get his credit card registered - some issue with computer. WiFI - not included! That's extra. And it's not cheap at 16 Euros for 3 hours. Other lines we have traveling on include WiFi as standard issue with fare. We kept phones in airplane mode and found wifi in port every day to keep up with email and calls. The included drinks package was a real disappointment because like other lines where you could use the average base cost of a glass of wine to pay extra to get something potable, we were reduced to drinking plonk and no-name budget beer and cordials. The drinks included in the package were sticky sugar laden things - the good cocktails were all at extra price. If guzzling pink zinfandel and Long Island Iced Teas is your idea of a great time to get drunk, you'll love this ship. If you have more sophisticated tastes, prepare for a week of sparking water and disappointment. It was farcical since the cheap stuff was all included that you had to present cruise card each time. It was for "Inventory control" purposes we were told. Staffing is "Soviet Full Employment" - one person takes your order with the card, then it goes to the bar, then a third person brings you the drink. Beware the Happy Hours where you can purchase for extra money potable cocktails and wine. Bars are understaffed and it took 20 minutes to get an Aperol Spritz one afternoon. Interestingly, the same drink is priced differently at different bars, even at happy hour. My account was also padded with some extra items I never ordered that I challenged the last night and had them removed. Specialty Coffees - come out of a machine using powdered milk, unless you go to one of the bars - by the pool and the rear deck on 5 have real espresso machines. Smoking Policy - unacceptable. Smokers have use of the best areas on the ship - all the decks and the rear deck bars. Even though the smokers are supposed to be on one side of the deck, they smoked anywhere they wanted to. Vapers thought they were excluded which made for smelly hallways and public areas. Smoking policy was not enforced. If being around smokers bothers you, this is another reason to skip this line. Ship photos - photographers are everywhere making the Selfie generation happy. One night they offered a photo stand where you put on ancient Greek costumes and pose that was good fun. Wait until the last night to buy photos when the package offers get better. Onboard Shopping: boutique (watches, jewelry, basic fashions, cosmetics, cigarettes, liquor and a few sundries) was open only when in international waters so shopping opportunities were intermittent. If you see something you want in handbags, scarves, rings or or gold chains by the inch, best to buy it the first time you see it as stock gets wiped out. They do have a sale the last night and I picked up two dressy blouses at 50% off that was a good value. Meals were monotonous and just average. Breakfast is a buffet even in dining rooms. Same items every day got boring in a hurry. Stick with Greek and Turkish food for best chance of having something that isn't frozen. Sad that all the fish/seafood was frozen, when you are surrounded by the Aegean Sea. In order to get a fresh fish you need to pay 25 to 35 Euros extra to sit at a special table for a Greek Taverna style meal. Not worth it, especially considering we ate well in Athens for 20 Euros a person average, including nice house wine/quarter litre. No room service included - not even for rolls and coffee in the morning - that's extra! Pizza and Ice Cream are available - but that's extra! Ship is a converted ferry boat. Conversion efforts were basic - lacking in decor, lots of rust around the edges and worn carpets, warped railings. It felt like a budget Las Vegas hotel. Smells of bilge and sewage were often wafting through the hallways. We kept the balcony door open a lot of the time to counter the unpleasant aromas. Beds were ok but topped with thick duvet that are not needed in 35 C heat. Mattresses are hard - not the pillow top type you find on Princess, Celebrity etc. Since it was so hot I slept on top of the duvet and asked for an extra sheet. We had a Junior Suite that was OK for ship cabin - slightly smaller than what we are used to on Celebrity, Princess, Holland America. No bedside tables available so we used upturned suitcases for bedside tables instead, wedged in between beds. The hangers are the annoying kind that you need to slide into a ring that is permanently attached to the rod. I brought two plastic hangers and clips to use to dry hand-wash items-very handy! Were told by other passengers that we were lucky to get bar soap and also individual bottles of shampoo and lotion. In standard cabins you access these via a dispenser on the wall. Hair dryer was adequate if you have short or thin hair. It is tethered to the desk area and cord is not very long so tiring to dry long hair - took 2X longer than usual to get the job done. Overall the staff were friendly, and our cabin staff were flawless. However there were some floaters among the group. At Santorini tender station the staff sat in the folding chairs eating ice cream while the passengers, some elderly with canes had to stand. There is no such thing as queuing in Greece - the tender boat approached in a different area, so passengers that dutifully waited in line were pushed aside and made to wait for another tender to arrive. It's every man for himself at port side tender stops! Three shore excursions were included: Mykonos tour, Crete/Knossos Palace and Kusadash/Ephesus and Turkish carpet weaving shopping stop. Tours were good, guides spoke good English and didn't have their hands out soliciting tips. Those who wanted to offer tips did so discretely. Ephesus was the most amazing Roman ruins - best preserved (not restored) I have seen in any country. Turkish carpet weaving stop was interesting until we became trapped by salesmen. Managed to evade them and get back to the bus. Turkey is a lot like Mexico - people chase and hound you to buy souvenirs and enter their shops. The Greeks are much more relaxed, they say hello and leave you to it so it's nicer shopping for souvenirs in Greece. Other shore excursions like beach trips and sporting activities were available - but that was extra! Bottom line - if you want to stop at Mykonos, Santorini, Crete, Milos (boring, stay on ship unless you need to buy groceries or medicine), Kusadasi/Ephesus, this line has it covered. If you have basic tastes when it comes to food and beverage it will do. Otherwise skip this ship and this line. Read Less
Sail Date July 2019
Super cruise. Lovely boat with superb crew. The company looks after their clients with care and respect. Of course there is some ground for improvement concerning embarkation/disembarkation procedures but I guess these are restricted by ... Read More
Super cruise. Lovely boat with superb crew. The company looks after their clients with care and respect. Of course there is some ground for improvement concerning embarkation/disembarkation procedures but I guess these are restricted by the port authorities; out of the company's controls.Furthermore, It would be advisable to have a kind of "business class" arrangements for such passengers. Some passengers travelling in groups appeared to fail to respect the ship and its procedures, hence causing certain problems. The cabin we had was very nice, cleaned twice a day and quiet. The stewart was very nice, polite and extremely helpful. In some destinations some more time ought to be allowed, e.g. the islands of Symi and Chios. The dining was next to none. The entertainment and activities were very well thought, organised and performed. My wife and I will go back to a Celestyal cruise next year. We had a lovely time. Read Less
Sail Date September 2016
Cruising the greek waters in summer is always a great pleasure for me.This is classical cruising ald style, when the pleasure of the destinations,the symbiosis with sea and sorrounding nature were paramount.If you want a luxury cruise on a ... Read More
Cruising the greek waters in summer is always a great pleasure for me.This is classical cruising ald style, when the pleasure of the destinations,the symbiosis with sea and sorrounding nature were paramount.If you want a luxury cruise on a superliner or a "sterylized "ambiance don't ever think about booking with Celestyal . If you want an old fashioned ( but clean and updated ) ship and love to experience a classical cruise on Greek islands this is for you.The ambiance is greek, it is exactly as vacationing in a greek island, greek atmosphere,greek music,greek food. In a 7 days cruise you get 10 destinations, the ship is nearly always at pier. And yes, there's also smoking people onboard ( but you can manage not to be disturbed by this,there are separated areas : here EVERYTHING is authentic, as is ashore ). NOTHING is similar to big american style mainstream cruise lines except kindness of the crews ,cleanliness of the ships and freshness of the food ( no,this is much better,everything is embarked fresh in many of the ports visited ) . And nothing is specially geared to american tastes : why it should ? This is Greece, not America ! At least, this is what I enjoy while travelling : the differences ! I want all true American...in America ! Wonderful and enjoyalble cabaret style evening entertainment ( they really exceeded my expectations who were adeguate to ship's style,simple ) and lot of music to dance : in a word, fun ! I was SO happy at the end of the cruise that I already booked same cruise for 2017 : there are so many beaches, so many activities , so many true and authentic experiences that awaits you in these islands that you could easily repeat this cruise every summer . I nearly forgetted has was pleasurable cruising in the 70's,80's etc. on reals ships, not on standardizex condominum-styled Hyatt-like ships. Enjoy. Read Less
Sail Date August 2016
We wanted to sail the Aegean and visit Istanbul and Ephesus, and this was the perfect cruise. We sailed from Lavrion, which is about a half-hour from Athens Airport. It's far-less crowded than Piraeus, and our embarkation was fast, ... Read More
We wanted to sail the Aegean and visit Istanbul and Ephesus, and this was the perfect cruise. We sailed from Lavrion, which is about a half-hour from Athens Airport. It's far-less crowded than Piraeus, and our embarkation was fast, easy and stress-free. The Crystal is a lovely ship, spotless, with plenty of great open spaces. Our cabin was on the 7th deck, so we had a view! It was small but comfortable and cozy, and the housekeeping staff checked in and put everything in order twice a day - they were absolutely lovely. We enjoyed the food immensely - it was delicious. The buffets were endless and offered plenty of healthy options, and we loved the restaurant, the Amalthia, particularly after a hot active day - it was elegant without being stuffy, and the staff was wonderful, particularly as we usually had an exhausted five-and-a-half year-old with us. As for this particular five-and-a-half year-old, the activities were great (paper flowers, fruit carving), as was the music, both Greek and Latin - he was constantly dancing. The service was impeccable - we felt like royalty, and everyone was fantastic, and genuine, with our son. We did and saw so much, and it was organized and safe. Our stops included Istanbul, Kusadasi (Ephesus), Chios, Santorini, Rhodes, Crete (Agios Nikolaos and Heraklion), Symi (incredible!) and Mykonos. The highlights? Oia in Santorini, Knossos, Old Rhodes, Mykonos Town, Symi and the villages of Mesta and Pyrgi in Chios, hidden spots that astonished everyone on our excursion. Back on board, the gym and sauna were great. Would we go again? Absolutely! Opa. Read Less
Sail Date May 2016
Celestyal Crystal Ratings
Category Editor Member
Cabins 4.0 3.6
Dining 4.0 3.5
Entertainment 4.0 4.1
Public Rooms 4.0 3.9
Fitness Recreation 3.0 3.2
Family 2.0 3.2
Shore Excursion 5.0 4.0
Enrichment 3.5 3.8
Service 4.5 4.2
Value For Money 5.0 3.9
Rates N/A N/A

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