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Sail Date: September 2019
Overall the reason my family chose this ship was because of the itinerary on overnight stays and long stays in port on each island. You did not feel rushed on the islands like sometimes you might on a Caribbean cruise. I believe a cruise ... Read More
Overall the reason my family chose this ship was because of the itinerary on overnight stays and long stays in port on each island. You did not feel rushed on the islands like sometimes you might on a Caribbean cruise. I believe a cruise is the best way to visit multiple islands in Greece in a short amount of time, but I would not suggest this cruise to anyone. Even though it has a great itinerary, the ship is lacking many things to make your trip better while on board. Pros -Itinerary is great and spent 2 nights in Santorini. -Staff is very helpful and knowledgeable. -Excursions we took were really good and the tour guides did an excellent job on getting you to experience the Greek Culture. -Food on islands is amazing. Not on cruise ship. -Spa is great. My wife loved her facial and massage. Cons - The ship is an early morning ship and you will not be able to sleep in. Keep your do not disturb on the door, or you will have the cleaning crew come in your room immediately when you dock at port. A lot of times the cleaning crew does not even knock on the door at all, they just come right in. -The cleaning crew was vacuuming outside our rooms at 1AM and you can hear everything that goes on in the hallway inside your room due to it being a cruise ship. This woke my family up multiple days throughout the cruise. -The cleaning crew is always cleaning which isn't necessarily a bad thing, but we felt like they were always hanging outside our room because the cart stayed against the wall majority of the cruise and every-time we left the room they were right outside your door. -The food on the ship is very bland. For buffet people you might would like it but after the second day my family said they were done with the ship food and ate on the islands the rest of the trip. After all you are in Greece. But for the price of the cruise the food should be much better, the chicken felt like you could chip a tooth while eating. The food is also cold for the majority of the part. The excursions that are offered are very good and if you chose any of them you would be happy. But the cruise does not provide a lot of variety of excursions as compared to Carribean cruises that i have been on. -On the last day, the cruise makes you leave your cabin at 8AM going into dock. Its currently 10AM and we are still not allowed to leave the ship. There aren't enough seats for everyone and you cannot stay in the hallways or on the floor. They will ask you to get up. This has never happened to me on a cruise before. If you take this cruise don't plan on doing anything other than walking around in athens due to this. After 8AM you aren't allowed back in your cabins and have to sit your checked luggage in the hallway before midnight the night before. -The omlet station for breakfast has only 2 machines and for 1,000 people that is not enough. There should be multiple stations set throughout the ship to avoid long lines. -The waiters are friendly but it takes European time to get to you. They are not assigned a certain section of tables and just walk around the cruise ship so the person you had for your first drink may be different for second since your first person may be on the otherside of the ship. -The Free drinks are very watered down and a hit or miss, most of the times a miss and some of them didn't even have alcohol sometimes . Some of the paid drinks I got were good, but were still watered down. -The fitness center is small with way to much equipment in there for you to really anything in a comfortable position. -Ship does not handle weather very well and is very rocky compared to others i have been on Read Less
5 Helpful Votes
Sail Date: August 2019
We selected the Idyllic Aegean 7 night cruise in early August 2019 aboard the Celestyal Crystal in an XB exterior stateroom. This was my second cruise (first was a western Caribbean cruise with Norwegian) and the dates and itinerary worked ... Read More
We selected the Idyllic Aegean 7 night cruise in early August 2019 aboard the Celestyal Crystal in an XB exterior stateroom. This was my second cruise (first was a western Caribbean cruise with Norwegian) and the dates and itinerary worked very well for our honeymoon plan. Unfortunately, that was one of the few enjoyable things about the cruise. First, the positives: -(Mostly) Great itinerary with overnight stops in Mykonos and Santorini -Our cleaning crew (Ernesto and Ayu) were very friendly and did a great job -Bartending staff were polite and fun The negatives: -Had to email customer support to even get my e-ticket for the cruise—I’ve received literally no email correspondence from them at any point (And yes, they had the correct email on file) -the boarding terminal had no signs or instructions for where/how to board. The ship was also very similar. We had to ask several times where to go/how to find things because of a lack of signs. This was especially true any time we tried to exit the boat at ports. -This cruise ship is old. The room/ship furnishings, restaurant, flooring etc could use a significant update -the rooms are TINY. The XB stateroom is a middle of the road option in terms of cost and we literally did not have enough room to put two normal sized pieces of luggage open on the floor. There was also no under the bed storage and very limited closet space which meant there was no where to store our empty suitcases. We ended up stacking them upright on top of each other so we could walk around the bed. As a 6’1” guy I banged my elbows against the shower repeatedly every morning. -Restaurant hours have significant restrictions (2-3 hours) for each meal and stop serving dinner at 2200. Some days, they didn’t even start serving lunch until 13:30 -Two a la carte restaurants with exactly the same menu as each other and very little variation in the buffet options -a la carte restaurant required pants for men at dinner and no flip flops but dress code was inconsistently enforced -the whole ship is on a relatively rigid “early bed, early rise” schedule. Good luck sleeping in during the 30+ minutes of morning announcements at 8am or before every morning. -a couple of the stops were not technically at a port and required lifeboat transport to the shore, sometimes taking 20-30 minutes or more. One stop required you to get in line prior to 8am to get a ticket and then wait for that number to be called, resulting in 2-3 hours of constant morning announcements on the intercom. -for a ship of 1200 passengers, the pool had a max capacity of 10 people and no poolside lounge chairs. I guess it didn’t matter anyway since the boat sailed so fast some nights that water was sloshing from the pool, all over the deck while people were trying to eat dinner. -drinks in the all inclusive package were incredibly watered down and served warm with 1-2 ice cubes. The drinks that were actually good were available to buy and with a much, much more extensive selection but it kind of takes away from the point of “all inclusive” -the last leg from Kusadasi to Athens was quite long which required the ship to travel at a VERY fast pace and rock severely the whole night. My wife and I had never been motion sick on a cruise before but were quite queasy and unable to sleep the last night due to the rocking and ridiculously loud squeaking of the entire boat because it’s too old to even withstand that kind of motion. -Our “honeymoon” courtesy was a printed sheet of paper on our bed the second night of the trip. They have many options to pay for champagne, extra dessert but basically no complimentary honeymoon extras on this “all-inclusive” trip Overall you should really only consider the cruise as a very cramped place to sleep with tons of rules and restrictions and have sub par food while going place to place on a good itinerary. For almost $2000 a person, we expected more. Read Less
Sail Date: July 2019
It is definitely Much More than Cruise. Tours and benefits are making your vacation unforgettable, because when you reach to Athens and Islands you are having simple tours and some transportation included to your Cruise rate that giving ... Read More
It is definitely Much More than Cruise. Tours and benefits are making your vacation unforgettable, because when you reach to Athens and Islands you are having simple tours and some transportation included to your Cruise rate that giving you tips about areas. And also you can learn something about history with the expression of Vasili. He is also giving you all detail about the public transportation and places you may wish to visit. Music was great, we always had good time with live music was playing during lunch and dinner time. Food in the ship was delicious, Housekeeping employee was great as well, they give us at least two times serves a day. Thank you to Tressa and Tony. Thank you to all service persons and entertainment team. I am definitely recommend Celestyal Crystal to all my friend and family and also who is planing to have Cruise experience. Thanks again to all. Read Less
5 Helpful Votes
Sail Date: July 2019
Selected this cruise for the ports around Greece and Turkey because line offered two overnights, one in Mykonos (magical) and Santorini (overrated, way too many steep stairs). The staff was friendly but also up-selling at every ... Read More
Selected this cruise for the ports around Greece and Turkey because line offered two overnights, one in Mykonos (magical) and Santorini (overrated, way too many steep stairs). The staff was friendly but also up-selling at every occasion, and reminding you "that's extra - not included", hence calling it the "SS Nickel & Dime." Embarkation was a disaster - the computers went down and we were kept waiting in line outside for an hour in 37 C heat . 45 minutes in the staff passed around paper cups with some sticky sweet green beverage - we passed. No apology offered, and no explanation. Only found out real reason because we overheard staff talking about computer access issues. My traveling companion was never able to get his credit card registered - some issue with computer. WiFI - not included! That's extra. And it's not cheap at 16 Euros for 3 hours. Other lines we have traveling on include WiFi as standard issue with fare. We kept phones in airplane mode and found wifi in port every day to keep up with email and calls. The included drinks package was a real disappointment because like other lines where you could use the average base cost of a glass of wine to pay extra to get something potable, we were reduced to drinking plonk and no-name budget beer and cordials. The drinks included in the package were sticky sugar laden things - the good cocktails were all at extra price. If guzzling pink zinfandel and Long Island Iced Teas is your idea of a great time to get drunk, you'll love this ship. If you have more sophisticated tastes, prepare for a week of sparking water and disappointment. It was farcical since the cheap stuff was all included that you had to present cruise card each time. It was for "Inventory control" purposes we were told. Staffing is "Soviet Full Employment" - one person takes your order with the card, then it goes to the bar, then a third person brings you the drink. Beware the Happy Hours where you can purchase for extra money potable cocktails and wine. Bars are understaffed and it took 20 minutes to get an Aperol Spritz one afternoon. Interestingly, the same drink is priced differently at different bars, even at happy hour. My account was also padded with some extra items I never ordered that I challenged the last night and had them removed. Specialty Coffees - come out of a machine using powdered milk, unless you go to one of the bars - by the pool and the rear deck on 5 have real espresso machines. Smoking Policy - unacceptable. Smokers have use of the best areas on the ship - all the decks and the rear deck bars. Even though the smokers are supposed to be on one side of the deck, they smoked anywhere they wanted to. Vapers thought they were excluded which made for smelly hallways and public areas. Smoking policy was not enforced. If being around smokers bothers you, this is another reason to skip this line. Ship photos - photographers are everywhere making the Selfie generation happy. One night they offered a photo stand where you put on ancient Greek costumes and pose that was good fun. Wait until the last night to buy photos when the package offers get better. Onboard Shopping: boutique (watches, jewelry, basic fashions, cosmetics, cigarettes, liquor and a few sundries) was open only when in international waters so shopping opportunities were intermittent. If you see something you want in handbags, scarves, rings or or gold chains by the inch, best to buy it the first time you see it as stock gets wiped out. They do have a sale the last night and I picked up two dressy blouses at 50% off that was a good value. Meals were monotonous and just average. Breakfast is a buffet even in dining rooms. Same items every day got boring in a hurry. Stick with Greek and Turkish food for best chance of having something that isn't frozen. Sad that all the fish/seafood was frozen, when you are surrounded by the Aegean Sea. In order to get a fresh fish you need to pay 25 to 35 Euros extra to sit at a special table for a Greek Taverna style meal. Not worth it, especially considering we ate well in Athens for 20 Euros a person average, including nice house wine/quarter litre. No room service included - not even for rolls and coffee in the morning - that's extra! Pizza and Ice Cream are available - but that's extra! Ship is a converted ferry boat. Conversion efforts were basic - lacking in decor, lots of rust around the edges and worn carpets, warped railings. It felt like a budget Las Vegas hotel. Smells of bilge and sewage were often wafting through the hallways. We kept the balcony door open a lot of the time to counter the unpleasant aromas. Beds were ok but topped with thick duvet that are not needed in 35 C heat. Mattresses are hard - not the pillow top type you find on Princess, Celebrity etc. Since it was so hot I slept on top of the duvet and asked for an extra sheet. We had a Junior Suite that was OK for ship cabin - slightly smaller than what we are used to on Celebrity, Princess, Holland America. No bedside tables available so we used upturned suitcases for bedside tables instead, wedged in between beds. The hangers are the annoying kind that you need to slide into a ring that is permanently attached to the rod. I brought two plastic hangers and clips to use to dry hand-wash items-very handy! Were told by other passengers that we were lucky to get bar soap and also individual bottles of shampoo and lotion. In standard cabins you access these via a dispenser on the wall. Hair dryer was adequate if you have short or thin hair. It is tethered to the desk area and cord is not very long so tiring to dry long hair - took 2X longer than usual to get the job done. Overall the staff were friendly, and our cabin staff were flawless. However there were some floaters among the group. At Santorini tender station the staff sat in the folding chairs eating ice cream while the passengers, some elderly with canes had to stand. There is no such thing as queuing in Greece - the tender boat approached in a different area, so passengers that dutifully waited in line were pushed aside and made to wait for another tender to arrive. It's every man for himself at port side tender stops! Three shore excursions were included: Mykonos tour, Crete/Knossos Palace and Kusadash/Ephesus and Turkish carpet weaving shopping stop. Tours were good, guides spoke good English and didn't have their hands out soliciting tips. Those who wanted to offer tips did so discretely. Ephesus was the most amazing Roman ruins - best preserved (not restored) I have seen in any country. Turkish carpet weaving stop was interesting until we became trapped by salesmen. Managed to evade them and get back to the bus. Turkey is a lot like Mexico - people chase and hound you to buy souvenirs and enter their shops. The Greeks are much more relaxed, they say hello and leave you to it so it's nicer shopping for souvenirs in Greece. Other shore excursions like beach trips and sporting activities were available - but that was extra! Bottom line - if you want to stop at Mykonos, Santorini, Crete, Milos (boring, stay on ship unless you need to buy groceries or medicine), Kusadasi/Ephesus, this line has it covered. If you have basic tastes when it comes to food and beverage it will do. Otherwise skip this ship and this line. Read Less
4 Helpful Votes
Sail Date: June 2019
We chose this cruise because we wanted to see the Greek Isles in a convenient, economical fashion. We were searching for a cruise that focused on seeing the Greek islands and found that most of the major cruise lines that visit the Greek ... Read More
We chose this cruise because we wanted to see the Greek Isles in a convenient, economical fashion. We were searching for a cruise that focused on seeing the Greek islands and found that most of the major cruise lines that visit the Greek Isles sail to/from Italy and Athens with various stops along the way in Sicily, Naples, etc. This seemed to be the most economical cruise that sailed in/out of Athens and only visited the islands. The biggest benefit of this cruise/itinerary is the long time the ship docks in Mykonos and Santorini, and we took advantage of this. So many of the cruises we looked at only had half a day+ on the islands and that doesn't give you much time to do more than get off/on the ship and walk around a bit. We toured Mykonos by taking the ship's bus to the old town early, walked around and shopped a little, took some pictures at the windmills, and then caught a bus for like 5 Euro round-trip to Paradise beach where we stayed for 4-5 hours eating/drinking/swimming and had a great time. It was a nice, relaxing day. We also planned our own excursion on Milos (speedboat tour around the island with swimming/snorkeling). We left the ship and spent the night on Santorini to be able to do a 5-hour sunset catamaran cruise that Thurs night so we didn't do the ship excursion. You can get a room a few blocks back from the caldera rim for under 100 Euro in June. The next day, some of us did the hike from Fira to Oia while the rest of the party rented a van and met us in Oia where we did more walking, shopping, and eating. Finally, we drove to the Venetsanos Winery for a wine tasting/food pairing before heading back to the ship for dinner. Santorini is amazing. We did the ship excursions in Eraklion/Crete and Kusadasi/Ephesus and they were fine. Ephesus is an amazing site and a must-see! However, by the time we got there it was crowded and then the whole rug factory tour/sales pitch at the end was a bit over-the-top. I didn't hear anything about any of the other ship-based excursions, but I'm not a big fan of riding around on a bus on someone else's schedule and priorities when it's easy to plan day-trips/activities in port independently. The staff was great, our room stewards took care of us, and embarking/disembarking was pretty seamless although the disembarking took a while. For whatever reason we never heard the "all clear to get off the ship" notification before we saw people on the dock leaving the ship. The ship is perhaps slightly dated and smaller than most, the pool is small, I think there's just 1 hot tub, and the buffets don't have a lot of variety day-to-day. The restaurants had a different menu each day and were fine. I would highly recommend this cruise for the purposes of seeing the Greek islands, but know in advance this is not a luxury cruise and you won't be disappointed. Read Less
5 Helpful Votes
Sail Date: May 2019
Having cruised once before on a bigger ship, my wife and I did not know what to really expect from Celestyal. Yes full board was part of the package, but how were they going to be different. That easy, instantly we made great friends ... Read More
Having cruised once before on a bigger ship, my wife and I did not know what to really expect from Celestyal. Yes full board was part of the package, but how were they going to be different. That easy, instantly we made great friends with the crew. Celestyal want their staff to socialize with their guests so you would often see staff sitting having a quick chat with passengers. What surprised us was that we were greeted by name. Staff were excellent and everyone greeted you with a smile Crystal was awesome, catering for all our needs. the one positive was disembarking. Very quick and efficient and queues moved very efficiently. The entertainment was great and varied to cater for all types of passenger. Another positive we noticed was that were docked longer than other cruise liners so you could really experience the islands without the pressure of getting back to the ship in time and not seeing enough. We opted for a Junior Suite so we had our own balcony. This was great to be able to sit on our own deck and stair into ocean especially during sun rises. I would seriously recommend Celestyal Cruises to young and old alike. Read Less
5 Helpful Votes
Sail Date: April 2019
We are glad to find you all here, even if it's just virtual. I participated, together with my wife, on the cruise from 29.04 to 06.05.2019 with Celestyal Cristal. The only word that fits this cruise is "excellent" ... in all ... Read More
We are glad to find you all here, even if it's just virtual. I participated, together with my wife, on the cruise from 29.04 to 06.05.2019 with Celestyal Cristal. The only word that fits this cruise is "excellent" ... in all respects ... from boarding to disembarkation. The vessel is small enough, it is neither new nor modern, but that does not matter because this vessel has a team that provides the highest class service. First of all we noticed the cruise director Dany who made our embarkation to take place simply and quickly and after that he took care that the whole cruise unfolds in the most pleasant atmosphere. Dany is a complete man and artist, the heart of the shows every evening and the organizer of all the trips I participated in. He is indeed, as he says himself, like the Duracell Bunny, of inexhaustible energy. We was very pleasantly impressed by the simple organization and the impeccable development of shore excursions that were included in the program and in the price. The competence of the guides and drivers on the buses that have transported us was special. I have especially noticed the restaurant's chief of the ship, Mr. Adrian Zamfir, who does not resemble an ordinary boss wich is hiding in his office. This great man participates with his staff in the entire restaurant activity, having every evening some nice talk with every guest of the restaurant. He organized the most beautiful moments for most of his guests, including birthday parties for both adults and children. Reception at the restaurant and the showroom was always a pleasure in the presence of the hosts: Lisandra, Ori and Caroline. All the staff of these restaurants have competed in a nicer and most efficient service all over the world. On the whole cruise I have not seen anyone unhappy, but they all have only words of praise about the staff of the restaurants. We have been very good greatly served by Mr. Mohamad from Amalthia Restaurant, Mr. Adi Zaharia from the Fish Tavern and Didi Souschef from Leda Buffet. We remember with big pleasure of the activity of chefs from Chef's Corner, where every day you find only goodies. Drinks from all bars were good and well served. The entertainment was excellent, including two live shows a day, which often ended with generalized dance (artists and spectators). Very good were the bands that sang live at bars and swimming pools: "Trio Greco", "Souls Latin" and "Duo Jaleo". We was particularly impressed the performances presented in the evening. The artists involved here are complets: singing, dancing, doing acrobatics that sometimes seem impossible ... and everything is perfect in a show with the theme, it's not a random mix. A special mention for Maite, the "girl with the violin", that makes a special contribution alongside each band, improving the results. Note 10 to everyone. The most important advantage in this cruise was that almost everything was included in the price: Accommodation, meals, alcoholic and nonalcoholic beverages, port taxes, service tax and 3 optional tours. The ports of call were excellent, and the time spent in each port allowed us to visit everything we wanted. I booked cabin 3101, a cheaper cabin, but I think it was the best choice. For how long I spent in it was perfect. Enough of space, endowed with everything that was needed, arranged and decorated. It did not have window, but the wall-painting had successfully replaced it, and the air was excellent. We did not feel the lack of window. I was very well served three times a day by a very careful manager. Towels and sheets have been changed regularly, all the toiletries provided ... all I needed! In the cabin, there were very few movements ... even in a bad weather and I always had a great sleep. We are particularly grateful and we promise to return, recommending this cruise to others. Read Less
18 Helpful Votes
Sail Date: August 2018
Hi All, My trip Aug 27th from Athens on the Crystal 7 Day Idyllic Aegean Cruise was beyond what I expected. With only 476 cabins this makes for a nice intimate group with no line ups. The extra pluses like all inclusive drinks, free ... Read More
Hi All, My trip Aug 27th from Athens on the Crystal 7 Day Idyllic Aegean Cruise was beyond what I expected. With only 476 cabins this makes for a nice intimate group with no line ups. The extra pluses like all inclusive drinks, free tours and no tipping quickly made this my top favorite cruise of all time. The guests themselves were 40-75 age group comprised mostly of Canadians and Europeans. No language barrier at all as the staff for the most part are fluent in 5 languages. Very few children which does not exclude families but there is not a huge children's program and the sheer amount of walking and exploring would be difficult for kids or seniors with mobilty issues. Having said that the ship herself does accommodate physically challenged passengers. The food was superb with a la carte and buffet style options. We had a pre reserved table every night and we loved getting to know the staff. The food was international style with a North American flair and every meal was different and presented in the most elegant way. They do offer upgraded menu items like Lobster and select wines but we didn't feel the need to upgrade. I can not say enough about the hard working and friendly staff. By day 2 they knew us by name and we were always greeted in a friendly way. The cabins were spotlessly cleaned and had all the special touches you would find on any other larger cruise ship. Towel service, turn down service, cute towel animals and chocolate on the pillows. Our cabin was a large picture window which was lovely arriving in each port. I would have upgraded to balcony except there were none to book last minute. The best thing about this cruise is that it actually overnights in many of the Greek ports which give guests a chance to experience day and nightlife without having to rush to get back on ship. It was great to be able to explore these destinations on our own. The tours were amazing and very informative, especially Turkey which was a wonderful surprise as we were slightly nervous about going there. At no time did we ever feel any port or locals were dangerous. Of course there were lots of vendors selling their wares and for the most part they were ready to bargain and the clothing, jewelry and trinkets were truly authentic. I would not travel in August again just due to the thousands and thousands of tourists in each port every day plus the heat which was in excess of 38C every day. I would highly recommend this cruise to any of our valued customers and do recommend a few pre/post nights to unwind before the cruise. I will be telling anyone who is willing to listen how fantastic this experience was. Read Less
8 Helpful Votes
Sail Date: August 2018
first timers, good staff and attentive service on this smaller ship. Food was not Michelin but was more than satisfactory in all restaurants. One downer though- in the A la carte rest'nt the dress code has been allowed to slip- not ... Read More
first timers, good staff and attentive service on this smaller ship. Food was not Michelin but was more than satisfactory in all restaurants. One downer though- in the A la carte rest'nt the dress code has been allowed to slip- not saying it should be black tie etc, but sitting down next to persons in flip flops and shorts who have just come back on board from the shore visits is not great fun! if unable to dock, they do need a few more activities during the 'sea time'. would have liked a little 'tour' of the ship for example, just to show the hidden workings and to keep us out of trouble on the aft deck with the Mojitos! Being a smaller ship, we were on some of the smaller islands and away from the larger crowds from other ships. But- friendly, money's worth, and excellent, clean cabins and public areas. Read Less
5 Helpful Votes
Sail Date: July 2018
Very good food, clean cabins, great night shows and divers entertainment program. Really best value for money I've paid. Great for families with/without friends. I strongly recommend for everybody: you can enjoy the dense daily ... Read More
Very good food, clean cabins, great night shows and divers entertainment program. Really best value for money I've paid. Great for families with/without friends. I strongly recommend for everybody: you can enjoy the dense daily program or you just can relax in sun bath. I've have chosen 7 nights in Greek island with spectacular views; the atmosphere on the ship was like in (a big) family. The services was really good, the crew was very nice and we have really pleased with the overall atmosphere. Very nice live bands with Greek traditional music or from international . Danny, the cruise director, was a man of pleasant surprises every night with really good shows, that cover professional dance, good music, acrobatics, ballet and so on. The entertainment team was really good and interactive with peoples. Finally I spend very nice time on Celestial Crystal and I will back next year for a new experience. Thank you! Read Less
8 Helpful Votes
Sail Date: July 2018
We went the whole family (2 adult children) on a 7 day cruise to the Greek islands. Excellent ship, renewed, great food, good cabins, Staff is very kind. Well prepared itinerary. What I liked the most is the human scale of the ship (1000 ... Read More
We went the whole family (2 adult children) on a 7 day cruise to the Greek islands. Excellent ship, renewed, great food, good cabins, Staff is very kind. Well prepared itinerary. What I liked the most is the human scale of the ship (1000 passengers), so that you have plenty of space and time to enjoy, no hurries, not being pushed by the herd of passengers coming behind you. Compared with the Costa and MSC ships (5000 passengers) where you just feel another number, and were you may not find a place for breakfast or lunch during rush hours (specially if you go to the buffet, instead of the restaurants), the atmosphere is much more relaxed on the Celestyal ships, And the staff is 10 times friendlier, not completely stressed like in other ships. Just make a simple calculation: in a 5000 passengers ship you have 1000 crew: on crew member every 5 passengers. On the Celestyal ships, you have 1000 passengers and 450 crew members: one crew member every 2 passengers, A huge difference!!. 100 percent recommend Celestyal Cruises. When we wanted to change an excursion from Efeso for another one in Samos (the same day), no problem, no extra charge. Good cruise company!! Read Less
24 Helpful Votes
Sail Date: July 2018
Coming from Australia, we are used to being savvy about cruising – our country is a dumping ground for older ships with poor facilities (looking at you, Princess and P&O) or decent ships that have their prices massively pumped up the ... Read More
Coming from Australia, we are used to being savvy about cruising – our country is a dumping ground for older ships with poor facilities (looking at you, Princess and P&O) or decent ships that have their prices massively pumped up the moment they hit our shores for the season (looking at you, Royal Caribbean/Celebrity). Our family of four (parents, 19yo son and 17yo daughter) are experienced cruisers, so we are used to being cautious when booking our cruise holidays whether domestically or overseas. On this occasion, we were attending a family gathering in Europe and decided to extend our holiday by taking a cruise. Having done the Western Med several times, we were keen to concentrate on a different region. In October 2017, I cruised on Azamara Journey ex Athens return with my mother and had thoroughly enjoyed the itinerary, so I was keen to show my husband and children what Greece had to offer. Unfortunately, the choice for family cruising in the region is very limited, as many of the large, reputable cruise ships use Italy and Spain, rather than Greece, as their embarkation/disembarkation points, with limited Greek ports as part of their itineraries. Despite some research, we could find very little information from an Australian perspective on the quality of Celestyal cruising - even the travel agents we consulted had limited information and asked us to provide them with feedback if we went ahead with our cruise. (As we were to find out, most of the people cruising this line do not come from Australia, the UK or even the mainland of the USA; rather, they seemed to be from the Latin American countries and some European nations.) In the end, we decided to chance it, but played it safe by booking the best available cabins which, at the time, were a suite (Cat S) and an obstructed oceanview, both cabins being on deck 6. The total cost for the Idyllic Aegean itinerary (7 days), which included gratuities, selected drinks packages and three shore excursions, was in excess of AUD12,000. (We had hoped to upgrade both cabins onboard if this became an option, but it never eventuated as the cruise sailed at full capacity.) This price was in the ballpark of what I had paid per person for my 8 day cruise on Azamara in an oceanview cabin, so I was hopeful this cruise would be a decent one, though I wasn't naive enough to expect it would be up to Azamara's standards. My thinking was that it might equate to some of Royal Caribbean's older, smaller vessels, such as Rhapsody. THE GOOD: The ship is part of a Greek line and focuses on the islands, which is what we were looking for. We overnighted in Mykonos and stayed two full days in Santorini, which is not an option on larger liners. You can't take away from Celestyal that it offers unrivalled access to the Greek ports. Worth noting is that, at the last minute, the captain allowed all guests to disembark for an hour or so in Samos, while he picked up passengers who had attended an alternative shore excursion - this was unscheduled but appreciated and not something you could expect on larger liners. Our suite was very spacious, but had no opening windows or balcony. In fact, it was more like a very large oceanview, with just one large porthole. The shower stall was generously sized with a sliding glass door and the shower itself had the best pressure we'd ever experienced at sea. Fruit platters were provided each morning and canapes each evening (though the latter was often dry and tired) and there were complimentary toiletries for suite guests. These appeared to be the only privileges for this room category, with no advantages offered at embarkation/disembarkation, dining or for tender tickets. The cabin staff (Shafik and Teresa/Silvia) were excellent, which is usual on any cruise ship we've been on. They were attentive and keen to help with any requests. We ensured they received additional tips, accordingly. THE BAD: Our children's oceanview cabin was tiny - it was uncomfortably small for two adults and was sparsely appointed. The mattresses in both cabin grades were unusually firm and the pillows unusually soft, so we all ended up with sore shoulders when attempting to sleep on our sides. This was the first ship I have ever been on that didn't allow toilet paper in the toilets. As is the tradition in Greece on the mainland, all loo paper had to be disposed of in the bathroom bins. I found this off-putting. We have travelled diversely, from trekking in third world destinations to staying in five star resorts, however, this was the first time I felt the toileting facilities were substandard for the price we were paying. At home, we live on self-sustainable acreage with a biocycle septic system on the driest inhabited continent on earth, yet we have never had issues putting loo paper down the toilet in any system in our country, let alone on a cruise ship. I really think they could make more effort here. At the time of booking, our children were initially assigned an oceanview cabin on deck 2, however, I'd read the CruiseCritic review cautioning about the diesel fumes on this deck and I insisted on a deck change before final payment. Thank goodness I did. As it was, we still experienced occasional diesel fumes in the cabins on deck 6, as well as in the restaurants. Not terribly pervasive, but I can only imagine how bad it could be down on deck 2. THE UGLY: There is no polite way to say this - the food was appalling. We were looking forward to something more tempting than the usual American-influenced fare offered on the larger ships (which we sometimes find overly sweet and heavy). Celestyal claims to offer authentic Greek cuisine. Sorry, but last time I was in Greece, bland boarding school food was not part of the local experience. There were too many times that even the a la carte dinner in the restaurant was inedible (such as an Osso Bucco that was nothing but a bone chunk and fat swimming in packet-tasting gravy with no accompanying muscle meat to be found). Sadly, even breakfast offered little relief. If you strayed from the omelette and waffle station on the pool deck, there was only bland scrambled eggs and stale pastries on offer. The cereals, fruits and yoghurts were all poor quality; given the wealth of produce available in the region, it was unnecessary and very frustrating. The waitstaff in the restaurants were, almost without exception, terrible. They would forget entire courses, often provided the wrong meals to the wrong people and could not be bothered to apologise or seem at all concerned when their mix-ups became evident. Waitstaff on cruise ships are usually hard working and attentive - these guys were clearly not trained in the same manner as any others we've encountered over the years. It was like the Fawlty Towers of cruise ship restaurants. We had the 'all-inclusive' drinks package as part of our cruise and, at the time of booking, I asked our travel agent to find out how much it would cost to upgrade to premium drinks so that we could take care of this upfront. My experience is that included drinks packages with 'selected' drinks are never particularly good. After having some difficulty getting responses from the Australian wholesaler, our travel agent was told it would only be about an additional $5 per day to upgrade and we could do this onboard. The unpalatable truth is that it was an additional EUR14 per day to get the upgrade once on the ship. The included drinks were so poorly prepared that we decided not to risk throwing good money after bad. We found that as long as we stayed away from any drinks that involved mixers (viz. all the cocktails), then we could find something drinkable. Surprisingly (and fortunately), the house wines were not terrible. My husband, who is a whiskey drinker, simply purchased a bottle of Jameson from onshore and kept that in our suite for his drinks, rather than being forced to pay the premium upgrade for a watery version. We had a mixed experience with the included shore excursions. We didn't take the one offered in Oia, but did use the one offered in Heraklion. It was well run and very enjoyable. The shore excursion in Kusadasi was a travesty. When sailing on the Azamara, I did this port with a private guide and thoroughly enjoyed it. However, the guide provided as part of Celestyal's excursion couldn't speak comprehensible English and ruined the whole experience. It was so frustrating to know how it could have been presented and to see the faces of so many people glazing over from the way it was presented. Then, to top it off, we were dragged to the unwanted rug sales pitch where a couple fell for the hard-sell and purchased a rug, holding up our entire tour group so that we got back to the ship within 5 minutes of departure. My husband had wanted to explore the options to purchase a leather jacket, but in the end there wasn't even time to shop independently for souvenirs. The whole shore excursion was unacceptable and I would strongly encourage people to use a private guide for this port. The final insult to this cruise was the disembarkation. We arrived in port at the same time as another of Celestyal's ships, holding up disembarkation so that many passengers were in a panic as to whether they would make their flights. Unlike any other cruise I have been on, there was no prior request for information about people's plans for the next stage of their journey and there was no priority offered to disembarkation of suite guests. Frankly, watching people argue with the crew and push and shove to disembark the vessel was a fitting end to this cruise. Not at all recommended. Read Less
Sail Date: January 2018
My family of 6 just returned yesterday from our 1 week cruise. We started our cruise in Montego Bay. The boarding process was simple and the terminal was not crowded, which we were very happy to see. By the time we got a drink in hand ... Read More
My family of 6 just returned yesterday from our 1 week cruise. We started our cruise in Montego Bay. The boarding process was simple and the terminal was not crowded, which we were very happy to see. By the time we got a drink in hand to start our vacation, our luggage had already made it to our rooms. The rooms were fine for us. Nothing fancy, but the bed was comfortable, the shower had hot water, and there was plenty of space for clothes. We didn't plan on spending much time in the rooms except to sleep, so we decided to save our money and not get an upgrade. We did look into it once we boarded. I believe the cost was around $350 to upgrade to a outside cabin with a window, and $450 for a balcony. Entertainment on the boat was exceptional. We went to every show in the evening at 9:00. They mainly consisted of dancers and singers, all of which are from Cuba. The dancers were especially talented. We frequented the Eros Lounge often where there was music every night. The piano and violinist were wonderful. We would also spend time there during the day to participate in the various games/entertainment. There were many games of Bingo, trivia, towel folding lessons, etc. Staff on the Crystal was second to none. We were able to spend a lot of time talking to them and getting to know their stories. Vladimir was absolutely hysterical. He hosted trivia often and would always come by to talk to us and make us laugh. Maherlys(sp?) was also wonderful. She hosted Karaoke every night and was able to get every person in my family to sing, which is quite an accomplishment! Alina was part of the wait staff in the lounges/bars. She was our favorite, although all the others were great as well. Our wait staff in the restaurant was led by Wayan. I would recommend asking for his section. Although there is no assigned seating, after the 2nd night on board, he would come over to the Eros Lounge to let us know that he had a table waiting for us. Lastly, I have to say that the excursions into Cuba were very well done. Havana was definitely my favorite location. It was nice that we had a lot of free time there to explore the city on our own. We did not do the Tropicana tour, but instead ate at a privately owned restaurant in the Old Havana district. It was a wonderful meal, and I would recommend that to anyone trying to get away from more touristy type places for a night. Paladar Los Mercaderes was the name of it, and it was only a 5 minute walk from the cruise terminal. Overall we had an amazing trip. I hope to be back on this boat when it sails in Greece! Read Less
5 Helpful Votes
Sail Date: December 2017
This cruise was highly recommended by friends and we decided to try it for our annual Christmas Vacation. I have to say the entire experience was amazing. The nightly shows exceeded my expectations, the staff was friendly, kind, courteous ... Read More
This cruise was highly recommended by friends and we decided to try it for our annual Christmas Vacation. I have to say the entire experience was amazing. The nightly shows exceeded my expectations, the staff was friendly, kind, courteous and extremely helpful. The food and service at the restaurants were exceptional. I also liked the photo shoots and the fact that they were able to capture most of our memorable moments. Of course,I spent close to $100 collecting pictures of special moments with my family, but it was worth it. The cabins were as expected and the housekeeping staff did an amazing job cleaning them twice daily. Loved the daily activities, the zumba, yoga and dance classes. The only improvement I would recommend, however, is to the breakfast menu - having the same menu items every morning was not very appealing for a 7 day cruise. But overall, it was a great first time experience. Read Less
16 Helpful Votes
Sail Date: July 2017
I wanted a cruise that was basically exclusive to Cuba. The people to people program was very rich although I was disappointed that a cigar factory tour, Castro's grave and a rum factory (not just the store) were included. The ... Read More
I wanted a cruise that was basically exclusive to Cuba. The people to people program was very rich although I was disappointed that a cigar factory tour, Castro's grave and a rum factory (not just the store) were included. The staff on the cruise were exceptional at every level. They made the entire cruise enjoyable. This is an older ship without many amenities but it was worth taking for the port stops. The ship is not kid friendly. They have a few hours for small kids on the sea days and an hour of Wii time for teenagers. That's all. There is a ping pong table and a gym or the very small salt water pool (max 10 people). So my kids - ages 14, 17, 18 didn't have a lot to do on non trip days. The only problem I had was that food was limited and getting drinks was complicated. The ship was 1/2 full so there was only 1 place to eat for each meal, and the time span was short. This was limiting especially when we disembarked for tours. You can only order drinks on their very limited menu. Even if all of the ingredients were available, they would not make a drink not on the menu. If you are ok with limited amenities I would recommend the ship because it was worth all of the time spent off of the cruise to have an authentic experience. Would recommend upgrading to a suite or you will be very, very cramped in the cheap rooms. Read Less
6 Helpful Votes
Sail Date: May 2017
We chose this cruise specifically to visit Cuba, and embarked in Montego Bay. Embarkation was quick, no queues. We were not expecting much with regards to the ship, but we were pleasantly surprised by how new and luxurious it turned out to ... Read More
We chose this cruise specifically to visit Cuba, and embarked in Montego Bay. Embarkation was quick, no queues. We were not expecting much with regards to the ship, but we were pleasantly surprised by how new and luxurious it turned out to be. For some reason, this cruise was particularly empty, with only about 200 cruisers on board, which was definitely an advantage, as no crowds anywhere. However, the fewer numbers meant that the ship did not open all the restaurants and buffets due to lack of guests. But the two main restaurants were always open for mealtimes. Our cabin was a Junior Suite with Balcony on deck 6, no complaints there, all in good working order. Cabin staff were very attentive at all times. Due to the few number of guests, it was very unfortunate that there were no optional excursions offered, other than the evening Tropicana one in Havana. We specifically wanted to visit Trinidad, but they only ran an excursion in German for the German speakers, so we were really disappointed about that. The 3 excursions that were included all went ahead as planned, these were included in the cruise price. The last one in Cienfuegos was a bit slow and drawn out. A specific highlight for me was Dr Jorge who did all the lectures - these were truly outstanding! Loved the ones on the Cuban Music, Cigars, History and Culture. The entertainment was great, the Cuban Band very good, all shows lively and well performed. And the entertainment director can really participate, lost count of how many languages he spoke. A good variety of drinks and cocktails, we attempted to try them all, but did not make it! Waiters and Waitresses always to hand for orders. A couple of minor niggles: - The seating in the buffet at breakfast was too cramped, and food not always fresh. - Could not understand why there was an extra charge for Orange Juice and Ice Cream? - We only discovered at the end of the cruise that we were entitled to a $50 cruise credit each, and this caused a last minute flurry and an accounting error on the bill. - More could have been done to ensure that the excursion to Trinidad was available, even if some private arrangements had been engineered etc We were not the only ones affected by this. So, in summary, if you want to see Cuba in reasonable depth (the classis cars alone are worth the visit) we can verify that its awesome, then you could do a lot worse than take this Cruise.......! Read Less
5 Helpful Votes
Sail Date: December 2016
We choose the cruise because it was essentially the only way we could see Cuba in a family group. That said, we got to see much less of Cuba and much more of the cruise than we hoped. This was through no fault of the cruise however. We ... Read More
We choose the cruise because it was essentially the only way we could see Cuba in a family group. That said, we got to see much less of Cuba and much more of the cruise than we hoped. This was through no fault of the cruise however. We were supposed to spend an afternoon at a snorkle beach (something like Punta Frances) and the Cuban government closed the port so we spent an extra day at sea. We also got into Havana 3 hours later than expected so we did not get to walk around much there either. That said, the cruise did a very nice job attempting to keep us entertained. I cannot say enough about the amazing and sweet percussionist from the Buena Vista Social club named Lazaro. Be sure to visit with him - he will give you lessons! Also loved the band leader Nidia who plays bass and sings like an angel. I got a kick out of the performers who put together some very respectable shows with multiple props and costume changes considering how challenging their acts let alone on a swaying stage. I would also suggest you go to the cooking demonstrations - both Cuban cooks were a delight. The restaurants are way better than the buffet. We loved our waiters - a delightful team from Indonesia - Wayan. They also performed in an incredible crew talent show that they must repeat if possible.I also got a kick out of the dance lessons. Another nice feature were the on board lectures (for example about rum or cigars or music) and films about Cuba they showed. All of the staff was very sweet and our chamber maid was lovely - Dunia also from Cuba. Our kids (ages 6-13) liked the entertainment - the crew was very nice with them playing Wii and teaching them napkin folding, paper flower making, and fruit carving. Mahelys spent time entertaining my daughter and making a souvenir book with her. We liked our excursions to see 2 Cuban cities but again, would have benefited from spending more time on shore and less time on board. Also our toilet was not functioning optimally but the rest of the cabin was fine. Daniel the cruise director was super organized and helpful. Ultimately, it was a very nice family get together with some fantastic music and art on the side. Read Less
13 Helpful Votes
Sail Date: November 2016
Basically: Cuba has only moderately good roads; passable Chinese buses and long roads and distances. This is why it is fantastic to travel to Cuba by ship. You drive especially in the night and you have time in the day for sightseeing. ... Read More
Basically: Cuba has only moderately good roads; passable Chinese buses and long roads and distances. This is why it is fantastic to travel to Cuba by ship. You drive especially in the night and you have time in the day for sightseeing. The ship, the Celestyal Chrystal is a very good three stars - plus ship. After 41 years of cruising I can say that quite in comparison. If you are looking for a luxury vessel for a reasonable price, this will be difficult. In comparison (from cheap ferry boat to Queen Mary 2 in the "Queens" class I've already done a lot of cruises): great value for money and a nice ship. Pleasantly small; You feel partially "yacht-like". Ship well through and easy to walk through. What more do you want? We had a larger interior cabin (deck 3); It was relatively spacious with enough boxes and a desk. That the bathroom in this class is small, one must know and accept. The TV offers "exterior view" as well as ship and travel information; Unfortunately no outside temperature was displayed Friends were with us and had the newly built suite with balcony (deck 6). Very beautiful! And almost 5-star! In ship evaluations, three weak points were sometimes mentioned: quality of the meat, tightness of the buffet at the pool and long waiting times on "all inclusive" drinks. I can not confirm. Here the shipping company may have reacted: The meat quality is excellent; As at all the food is rich and tasty. There is a breakfast buffet in the restaurant and the top deck café; Lunch restaurant served or top deck buffet cafe; In the evening the same. In reviews it was criticized that the buffet is not 24 hours on duty; I found with these food amounts funny, because afternoon snack is also available! The "narrowness" of the buffet on deck I found not problematic, as it was only once during the trip the buffet as a BBQ outside the pool and the pool was locked. Otherwise, the buffet is at the upper deck inside and you can sit outside or inside and also the bathers have enough space. As for the "all inclusive" drinks, there is now the sun bars waiter, who can help and you can take the drink right away. Incredibly nice ship personnel; Both from the "ships crew", as well as from the restaurant service, bar service, entertainment team. In addition, a first-class professor was on board, who gave interesting lectures in English. The pool: well, adapted to the size. But you do not go on a vessel for swimming. Entertainment: an excellent revue theater on board; All great Cuban artists; Like a small branch of the Tropicana: dancers, singers; Show actors; Liveband etc. 5 different performances in 7 days! Very interesting lectures. The excursions - as always with cruises - quite interesting, although dependent on the quality of the respective guide. Cuba is a friendly and safe country. One can see much, especially In Havana on foot. Many interesting museums; Also the Museo de la Revolucion! Read Less
1 Helpful Vote
Sail Date: September 2016
Super cruise. Lovely boat with superb crew. The company looks after their clients with care and respect. Of course there is some ground for improvement concerning embarkation/disembarkation procedures but I guess these are restricted by ... Read More
Super cruise. Lovely boat with superb crew. The company looks after their clients with care and respect. Of course there is some ground for improvement concerning embarkation/disembarkation procedures but I guess these are restricted by the port authorities; out of the company's controls.Furthermore, It would be advisable to have a kind of "business class" arrangements for such passengers. Some passengers travelling in groups appeared to fail to respect the ship and its procedures, hence causing certain problems. The cabin we had was very nice, cleaned twice a day and quiet. The stewart was very nice, polite and extremely helpful. In some destinations some more time ought to be allowed, e.g. the islands of Symi and Chios. The dining was next to none. The entertainment and activities were very well thought, organised and performed. My wife and I will go back to a Celestyal cruise next year. We had a lovely time. Read Less
19 Helpful Votes
Sail Date: August 2016
I chose this cruise, because I wanted to have fun with my wife. I hoped I would find a clear and fresh cabin but I didn't. So I don't suggest it to anonybody. Besides doctor does not appear, if you call him. A nurse is sent in ... Read More
I chose this cruise, because I wanted to have fun with my wife. I hoped I would find a clear and fresh cabin but I didn't. So I don't suggest it to anonybody. Besides doctor does not appear, if you call him. A nurse is sent in order not to pay 45€ per visit! The pharmacy is not properly updated and you may be in danger during the cruise, if something health matter occures. I called the hospital of the ship and an ironical nurse came into my cabin. She gave me a medicine for diarroia, caused by bad food in the ship, that caused stomachache and breathing problem during the night. Also many members of the crew didn't speak greek, although the majority of the passengers of the ship were greek people. I obviously do not suggest that cruise to anybody. I left the cruise in Kos in the third day and I did not regret it. Read Less
2 Helpful Votes
Sail Date: August 2016
Cruising the greek waters in summer is always a great pleasure for me.This is classical cruising ald style, when the pleasure of the destinations,the symbiosis with sea and sorrounding nature were paramount.If you want a luxury cruise on a ... Read More
Cruising the greek waters in summer is always a great pleasure for me.This is classical cruising ald style, when the pleasure of the destinations,the symbiosis with sea and sorrounding nature were paramount.If you want a luxury cruise on a superliner or a "sterylized "ambiance don't ever think about booking with Celestyal . If you want an old fashioned ( but clean and updated ) ship and love to experience a classical cruise on Greek islands this is for you.The ambiance is greek, it is exactly as vacationing in a greek island, greek atmosphere,greek music,greek food. In a 7 days cruise you get 10 destinations, the ship is nearly always at pier. And yes, there's also smoking people onboard ( but you can manage not to be disturbed by this,there are separated areas : here EVERYTHING is authentic, as is ashore ). NOTHING is similar to big american style mainstream cruise lines except kindness of the crews ,cleanliness of the ships and freshness of the food ( no,this is much better,everything is embarked fresh in many of the ports visited ) . And nothing is specially geared to american tastes : why it should ? This is Greece, not America ! At least, this is what I enjoy while travelling : the differences ! I want all true American...in America ! Wonderful and enjoyalble cabaret style evening entertainment ( they really exceeded my expectations who were adeguate to ship's style,simple ) and lot of music to dance : in a word, fun ! I was SO happy at the end of the cruise that I already booked same cruise for 2017 : there are so many beaches, so many activities , so many true and authentic experiences that awaits you in these islands that you could easily repeat this cruise every summer . I nearly forgetted has was pleasurable cruising in the 70's,80's etc. on reals ships, not on standardizex condominum-styled Hyatt-like ships. Enjoy. Read Less
11 Helpful Votes
Sail Date: August 2016
I have a nice trip in Celestyal Crystal to discover Greek Islands.The ship has a few years but is very well preserved. The food is excellent and the staff is very friendly. The places I visit are very nice and I feel it is a good way to ... Read More
I have a nice trip in Celestyal Crystal to discover Greek Islands.The ship has a few years but is very well preserved. The food is excellent and the staff is very friendly. The places I visit are very nice and I feel it is a good way to met some Greek islands. I am not sure to recommend several excursions but the tour of Ephesus is highly recommended. You can visit the other places on your own perfectly. Drinks are not included in the price but there are several options to drinks voucher. In my opinion the cruise is not only for families or honeymooners, but also for friends looking for a fun holiday. There is a small pool on the 9th floor deck and a hot tub on the 5th floor deck. You can also go to the casino and dancing every night in the lively nightclub. Every day there is usually music or theater performances. Read Less
10 Helpful Votes
Sail Date: June 2016
The best way to see the Greek Egean islands. Entertainment onboard - bar music, night shows - were very high quality. Exceptional group of singers from Cuba at the Eros Lounge and Bar. Dining was ok, but not exceptional. Only one ... Read More
The best way to see the Greek Egean islands. Entertainment onboard - bar music, night shows - were very high quality. Exceptional group of singers from Cuba at the Eros Lounge and Bar. Dining was ok, but not exceptional. Only one restaurant was open, with very limited menu a la carte. Cabin was ok, and service acceptable. The shore excursions were partly interesting; some were a must go - Efes ruins as an example, other were optional, as the Santorini excursions You can do on your own both excursions(Oia and Volcano with bath in thermal springs) in the time alloted for Santorini, at half price. Tip: Disembark fast, as soon as permited, buy on the pier a ticket for Oia by boat with return to Fira by bus, visit Oia for 2 hours, take the 12.00 bus to Fira, short visit of Fira - 1 hour, descend to port by cable and buy the trip to volcano from the port which departs at 14.00 and comes back at 16.00 and you still have 1 hour to spend till departure. Other excursions were definitely a no. The Symi excursion - a 500 m trip to the other side of the harbor, to a taverna in full sun with no shadow, to see 4 girls doing some dubious dancing - the onboard dancers were way better - and eat some, if you can in the heat of the sun. The only negative on the ship - the exhaust did not have particle filters, so the open back decks were often covered in sooth from the engines. Read Less
6 Helpful Votes
Sail Date: June 2016
This cruise was part of a guided tour with a large international tour company. We started in Istanbul for a few days before joining the cruise when it arrived in Istanbul from Athens. As part of a larger group our on-shore excursions ... Read More
This cruise was part of a guided tour with a large international tour company. We started in Istanbul for a few days before joining the cruise when it arrived in Istanbul from Athens. As part of a larger group our on-shore excursions were organised by our tour director and we had no problems at all. I was pleasantly surprised by the size of our outside cabin with window. It was larger than I had expected and the bathroom was a decent size too. We had plenty of storage in the way of wardrobe and cupboards. The only issue we had was the the bed was too low to store our empty suitcases underneath. We were on deck 5 which has an outside walkway that goes around the entire ship so we did have people walking past our window from early in the morning but the windows are mirrored so the room is still very private with the curtains drawn. There were two choices for eating; the buffet or the dining room. The buffet food was decent and plentiful if you ate early though it was never hot only warm. The al a carte in the restaurant was tasty though there is a limited menu choice. You could have breakfast in either the buffet or restaurant. I didn't attend any of the shows but was told that they were entertaining though not very professional. There are plenty of bar areas to enjoy; around the pool, indoors or at the rear of the ship on deck 5. As a smoker I spent most of my time at the deck 5 bar as it was one of the few places I could drink and smoke. The staff were all absolutely wonderful and very helpful with any requests we had. Our room stewards kept our room clean and neat. As the crew come from all over the world there are many new friends to be made if you enjoy learning about other countries. Watching the ship dock in the early morning was one of my regular highlights and the other was the sunsets. Read Less
3 Helpful Votes
Sail Date: May 2016
We wanted to sail the Aegean and visit Istanbul and Ephesus, and this was the perfect cruise. We sailed from Lavrion, which is about a half-hour from Athens Airport. It's far-less crowded than Piraeus, and our embarkation was fast, ... Read More
We wanted to sail the Aegean and visit Istanbul and Ephesus, and this was the perfect cruise. We sailed from Lavrion, which is about a half-hour from Athens Airport. It's far-less crowded than Piraeus, and our embarkation was fast, easy and stress-free. The Crystal is a lovely ship, spotless, with plenty of great open spaces. Our cabin was on the 7th deck, so we had a view! It was small but comfortable and cozy, and the housekeeping staff checked in and put everything in order twice a day - they were absolutely lovely. We enjoyed the food immensely - it was delicious. The buffets were endless and offered plenty of healthy options, and we loved the restaurant, the Amalthia, particularly after a hot active day - it was elegant without being stuffy, and the staff was wonderful, particularly as we usually had an exhausted five-and-a-half year-old with us. As for this particular five-and-a-half year-old, the activities were great (paper flowers, fruit carving), as was the music, both Greek and Latin - he was constantly dancing. The service was impeccable - we felt like royalty, and everyone was fantastic, and genuine, with our son. We did and saw so much, and it was organized and safe. Our stops included Istanbul, Kusadasi (Ephesus), Chios, Santorini, Rhodes, Crete (Agios Nikolaos and Heraklion), Symi (incredible!) and Mykonos. The highlights? Oia in Santorini, Knossos, Old Rhodes, Mykonos Town, Symi and the villages of Mesta and Pyrgi in Chios, hidden spots that astonished everyone on our excursion. Back on board, the gym and sauna were great. Would we go again? Absolutely! Opa. Read Less
Celestyal Crystal Ratings
Category Editor Member
Cabins 4.0 3.6
Dining 4.0 3.5
Entertainment 4.0 4.1
Public Rooms 4.0 3.9
Fitness Recreation 3.0 3.2
Family 2.0 3.2
Shore Excursion 5.0 4.0
Enrichment 3.5 3.8
Service 4.5 4.2
Value For Money 5.0 3.9
Rates N/A N/A

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