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1 Celestyal Cruises Celestyal Crystal Cruise Reviews for Family Cruises to Caribbean - All

We chose this cruise specifically to visit Cuba, and embarked in Montego Bay. Embarkation was quick, no queues. We were not expecting much with regards to the ship, but we were pleasantly surprised by how new and luxurious it turned out to ... Read More
We chose this cruise specifically to visit Cuba, and embarked in Montego Bay. Embarkation was quick, no queues. We were not expecting much with regards to the ship, but we were pleasantly surprised by how new and luxurious it turned out to be. For some reason, this cruise was particularly empty, with only about 200 cruisers on board, which was definitely an advantage, as no crowds anywhere. However, the fewer numbers meant that the ship did not open all the restaurants and buffets due to lack of guests. But the two main restaurants were always open for mealtimes. Our cabin was a Junior Suite with Balcony on deck 6, no complaints there, all in good working order. Cabin staff were very attentive at all times. Due to the few number of guests, it was very unfortunate that there were no optional excursions offered, other than the evening Tropicana one in Havana. We specifically wanted to visit Trinidad, but they only ran an excursion in German for the German speakers, so we were really disappointed about that. The 3 excursions that were included all went ahead as planned, these were included in the cruise price. The last one in Cienfuegos was a bit slow and drawn out. A specific highlight for me was Dr Jorge who did all the lectures - these were truly outstanding! Loved the ones on the Cuban Music, Cigars, History and Culture. The entertainment was great, the Cuban Band very good, all shows lively and well performed. And the entertainment director can really participate, lost count of how many languages he spoke. A good variety of drinks and cocktails, we attempted to try them all, but did not make it! Waiters and Waitresses always to hand for orders. A couple of minor niggles: - The seating in the buffet at breakfast was too cramped, and food not always fresh. - Could not understand why there was an extra charge for Orange Juice and Ice Cream? - We only discovered at the end of the cruise that we were entitled to a $50 cruise credit each, and this caused a last minute flurry and an accounting error on the bill. - More could have been done to ensure that the excursion to Trinidad was available, even if some private arrangements had been engineered etc We were not the only ones affected by this. So, in summary, if you want to see Cuba in reasonable depth (the classis cars alone are worth the visit) we can verify that its awesome, then you could do a lot worse than take this Cruise.......! Read Less
Sail Date May 2017
Celestyal Crystal Ratings
Category Editor Member
Cabins 4.0 3.6
Dining 4.0 3.5
Entertainment 4.0 4.1
Public Rooms 4.0 3.9
Fitness Recreation 3.0 3.2
Family 2.0 3.2
Shore Excursion 5.0 3.9
Enrichment 3.5 3.8
Service 4.5 4.2
Value For Money 5.0 3.9
Rates N/A N/A

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