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18 Helpful Votes
Sail Date: August 2018
Hi All, My trip Aug 27th from Athens on the Crystal 7 Day Idyllic Aegean Cruise was beyond what I expected. With only 476 cabins this makes for a nice intimate group with no line ups. The extra pluses like all inclusive drinks, free ... Read More
Hi All, My trip Aug 27th from Athens on the Crystal 7 Day Idyllic Aegean Cruise was beyond what I expected. With only 476 cabins this makes for a nice intimate group with no line ups. The extra pluses like all inclusive drinks, free tours and no tipping quickly made this my top favorite cruise of all time. The guests themselves were 40-75 age group comprised mostly of Canadians and Europeans. No language barrier at all as the staff for the most part are fluent in 5 languages. Very few children which does not exclude families but there is not a huge children's program and the sheer amount of walking and exploring would be difficult for kids or seniors with mobilty issues. Having said that the ship herself does accommodate physically challenged passengers. The food was superb with a la carte and buffet style options. We had a pre reserved table every night and we loved getting to know the staff. The food was international style with a North American flair and every meal was different and presented in the most elegant way. They do offer upgraded menu items like Lobster and select wines but we didn't feel the need to upgrade. I can not say enough about the hard working and friendly staff. By day 2 they knew us by name and we were always greeted in a friendly way. The cabins were spotlessly cleaned and had all the special touches you would find on any other larger cruise ship. Towel service, turn down service, cute towel animals and chocolate on the pillows. Our cabin was a large picture window which was lovely arriving in each port. I would have upgraded to balcony except there were none to book last minute. The best thing about this cruise is that it actually overnights in many of the Greek ports which give guests a chance to experience day and nightlife without having to rush to get back on ship. It was great to be able to explore these destinations on our own. The tours were amazing and very informative, especially Turkey which was a wonderful surprise as we were slightly nervous about going there. At no time did we ever feel any port or locals were dangerous. Of course there were lots of vendors selling their wares and for the most part they were ready to bargain and the clothing, jewelry and trinkets were truly authentic. I would not travel in August again just due to the thousands and thousands of tourists in each port every day plus the heat which was in excess of 38C every day. I would highly recommend this cruise to any of our valued customers and do recommend a few pre/post nights to unwind before the cruise. I will be telling anyone who is willing to listen how fantastic this experience was. Read Less
10 Helpful Votes
Sail Date: June 2018
We selected this cruise after seeing a UK TV show with Jane Mcdonald on board this very ship. It is a relatively small ship 1200 passengers. We loved it, having cruised with Carnival (12 times) MSC (1) and PO (1), we consider ourselves ... Read More
We selected this cruise after seeing a UK TV show with Jane Mcdonald on board this very ship. It is a relatively small ship 1200 passengers. We loved it, having cruised with Carnival (12 times) MSC (1) and PO (1), we consider ourselves experienced cruisers and therefore a bit critical. No worries this is the most delightful ship I have ever sailed on, her crew of 26 different nationalities were a delight, nothing was too much trouble to make our holiday perfect. The food was great the entertainment out of this world . There were 36 different nationalities of passengers onboard all harmonised with each other making it one of the friendliness cruises we have been on. Our cabin was a Junior suite with a balcony, which was excellent. The Crystal and her crew have real style and we will return! We hope to cruise again with her in 2019. Read Less
4 Helpful Votes
Sail Date: November 2017
We liked this cruise because it was a totally Cuban cruise, in spite of the fact that it spent one day in Montego Bay to refuel and load supplies. Most of the other cruises we saw were Caribbean cruised that only spent one day visiting ... Read More
We liked this cruise because it was a totally Cuban cruise, in spite of the fact that it spent one day in Montego Bay to refuel and load supplies. Most of the other cruises we saw were Caribbean cruised that only spent one day visiting Havana. In addition, Crystal is a smaller ship which is great for embarking and disembarking. Our cabin was small but clean and our attendants kept the cabin very clean and were great offering to change our towels various times during the day.The food was good and the entertainment fantastic, among the best compared with Seabourn, Silverseas and Windstar. But what we mainly liked was the great service we received on board from the crew and especially from the Cuban members of the crew and entertainment staff that put on fabulous shows and also gave us great tips for onshore visits. The excursions were good and informative about the Cuban people, their music and arts but nothing exciting. Overall i would rate the ship and the service almost on a par with Seabourn, Silverseas and Windstar but for the cost-value it was definitely a 5 star. Read Less
6 Helpful Votes
Sail Date: October 2017
Cabin 6204. We chose this cruse because we wanted to see different cities of Cuba without the hassle of travel and hotel changes. We wanted an all inclusive trip and this was perfect! And the People to People program was of interest to us ... Read More
Cabin 6204. We chose this cruse because we wanted to see different cities of Cuba without the hassle of travel and hotel changes. We wanted an all inclusive trip and this was perfect! And the People to People program was of interest to us and I must say the instructors on the ship were excellent and we enjoyed all of the classes. It made the trip much more interesting. Kudos to Jerry and Jorge for their excellent teaching and information, we now have a much better understanding of the country and it's history thanks to them. We had a junior balcony suite and it was very comfortable. The only thing I would say is bring a 3 way adapter for the one and only 120v electrical outlet to charge multiple devices. If you have European gear and plugs no worries. Not a lot of closet space for long items but you don't need a lot of clothes for the trip anyway. Bath and shower a little tight but it's not a big boat! I would like to say Thank you to all the crew of the Crystal. They went above and beyond in all areas to make this a trip to remember. Thanks to Raphaella for keeping us up to date on tours and tickets, she has a great big smile and was always watching out for us. Raphaella my hair is blond remember! Thanks to Martha for teaching me how to 1,2,3 and boom! I can't dance any better but I look good! Thanks to Mahley my Karaoke Queen from her King! And Vladimir (Stop the bus), thanks for the fun and games. To the cast of the theater and the band all I can say is WOW! You amazed night after night show after show. Your talent is amazing. Thanks to Big Willie and all the dining crew that made every meal an event! To Rubia; Thank you for your beautiful smile and always watching out for us and taking care of us. You were a pleasure to be around everyday. Special thanks to Danny for his never ending energy and flow of information. He was a pleasure to be around anytime of the day or night. He is like the Energizer Bunny, keeps going and going and going! And to the medical crew a special thanks also for their treatment of my minor sunburn, you were wonderful! This was absolutely one of the most enjoyable cruses that we have been on. I would recommend to everyone that if you are considering a cruse to Cuba, based on our experience this is absolutely the one to take to see the country and have a wonderful time. Thanks again to the wonderful team on the Celestyal Crystal, you were wonderful! Read Less
16 Helpful Votes
Sail Date: July 2017
The cruise was part of an all inclusive package from TripCentral. Most Canadians go to Cuba for the beach and then maybe fly to Havana. The Celestyal cruise offered an opportunity to see more of Cuba, from Havana to Cienfuego, then ... Read More
The cruise was part of an all inclusive package from TripCentral. Most Canadians go to Cuba for the beach and then maybe fly to Havana. The Celestyal cruise offered an opportunity to see more of Cuba, from Havana to Cienfuego, then Santiago plus a stop in Montego Bay along the way and we were not disappointed. The excursions offered a rich cultural experience. The tour buses were new and air-conditioned. The tour guides spoke very good English. The nightly shows, though not very elaborate, but were fabulous. The entertainment team and singer were all very talented. Each excursion was topped off with a stop at a popular bar and we were given free mojitos or margarita. The food in the ship was not 24/7 which was good because we did not gain much weight after the trip. I love the daily Latin dance lessons. The crew were friendly and very hard working. I would recommend this trip to anyone who would want to experience and see more of the Cuban culture. During the transfer from Havana to Veradero, our taxi broke down and so we were out there on the highway under 36Celsius heat. I was worried that we will have to wait a long time for a replacement taxi to come pick us up but another car came within 10 minutes and we still had plenty of time at the airport to relax and buy some souvernis. Read Less
10 Helpful Votes
Sail Date: April 2017
This objective-chronological perspective of Cuba is provided by Dr.Jorge Gonzalez Arocha, PhD , Havana University. Professor Arocha covered all important ports of call providing historical, cultural and architectural information in a ... Read More
This objective-chronological perspective of Cuba is provided by Dr.Jorge Gonzalez Arocha, PhD , Havana University. Professor Arocha covered all important ports of call providing historical, cultural and architectural information in a colloquial manner . Each and every one of the towns visited was a vivid picture that solidified the historical, architectural and cultural presentations made on board. All shore excursions were perfectly geared to the presentation on-board, providing a platform for us to interact with the people, the music, the culture itself. This jelling experience is The Authentic Cuban Experience. As for the ship experience itself, I was pleasantly surprised. Dining Room Exp: Food was delicious and authentic. I really enjoyed my lunch and dinners, when time permitted, at The Almanthia. Jose Luis, "Rest. Captain" has a welcoming smile and handshake for everyone which makes you feel "at home". Monica and Luis are excellent members of the wait staff but they also have the quality of making you laugh, which is medicine for the soul. That's an A+ in my book. I must mention Edel and Ricardo, "Rest Capt." from LEDA Deck Rest. Also gracious hosts with a sunny disposition. Our Cabin was impeccable every day, with special towel art presented by Vivianne and Ernesto. (5th Deck) All special requests were acted on immediately. They both were so attentive, always providing service with a smile. Entertainment on board were spectacular, thematic shows, provided by a team of polifacetic artistic acrobatic-singers, MC'd by Danny-from Romania, Cruise Director. Based on this experience, I'm already planning my next Cruise with Celestyal - Crystal...Thanks for the opportunity to share, Kudos to these people who make cruising fun as well as a learning experience. Read Less
13 Helpful Votes
Sail Date: November 2016
Basically: Cuba has only moderately good roads; passable Chinese buses and long roads and distances. This is why it is fantastic to travel to Cuba by ship. You drive especially in the night and you have time in the day for sightseeing. ... Read More
Basically: Cuba has only moderately good roads; passable Chinese buses and long roads and distances. This is why it is fantastic to travel to Cuba by ship. You drive especially in the night and you have time in the day for sightseeing. The ship, the Celestyal Chrystal is a very good three stars - plus ship. After 41 years of cruising I can say that quite in comparison. If you are looking for a luxury vessel for a reasonable price, this will be difficult. In comparison (from cheap ferry boat to Queen Mary 2 in the "Queens" class I've already done a lot of cruises): great value for money and a nice ship. Pleasantly small; You feel partially "yacht-like". Ship well through and easy to walk through. What more do you want? We had a larger interior cabin (deck 3); It was relatively spacious with enough boxes and a desk. That the bathroom in this class is small, one must know and accept. The TV offers "exterior view" as well as ship and travel information; Unfortunately no outside temperature was displayed Friends were with us and had the newly built suite with balcony (deck 6). Very beautiful! And almost 5-star! In ship evaluations, three weak points were sometimes mentioned: quality of the meat, tightness of the buffet at the pool and long waiting times on "all inclusive" drinks. I can not confirm. Here the shipping company may have reacted: The meat quality is excellent; As at all the food is rich and tasty. There is a breakfast buffet in the restaurant and the top deck café; Lunch restaurant served or top deck buffet cafe; In the evening the same. In reviews it was criticized that the buffet is not 24 hours on duty; I found with these food amounts funny, because afternoon snack is also available! The "narrowness" of the buffet on deck I found not problematic, as it was only once during the trip the buffet as a BBQ outside the pool and the pool was locked. Otherwise, the buffet is at the upper deck inside and you can sit outside or inside and also the bathers have enough space. As for the "all inclusive" drinks, there is now the sun bars waiter, who can help and you can take the drink right away. Incredibly nice ship personnel; Both from the "ships crew", as well as from the restaurant service, bar service, entertainment team. In addition, a first-class professor was on board, who gave interesting lectures in English. The pool: well, adapted to the size. But you do not go on a vessel for swimming. Entertainment: an excellent revue theater on board; All great Cuban artists; Like a small branch of the Tropicana: dancers, singers; Show actors; Liveband etc. 5 different performances in 7 days! Very interesting lectures. The excursions - as always with cruises - quite interesting, although dependent on the quality of the respective guide. Cuba is a friendly and safe country. One can see much, especially In Havana on foot. Many interesting museums; Also the Museo de la Revolucion! Read Less
7 Helpful Votes
Sail Date: September 2016
I personally loved this cruise! The crew were excellent, the entertainment was great, the excursions were great too. I loved everything about the cruise. We had an Olive Oil thematic. This meant a few interesting presentations by an ... Read More
I personally loved this cruise! The crew were excellent, the entertainment was great, the excursions were great too. I loved everything about the cruise. We had an Olive Oil thematic. This meant a few interesting presentations by an olive oil expert (GAEA) , a food blogger (https://www.facebook.com/cookandfeel.gr/?pnref=lhc) and an archaeologist that worked on olives too. All three were amazing at what they did and it made for an interesting and informative. Of course that also meant food tastings that were excellent. Then every night we had a dance troupe (Cirque Fantastic) that always gave an amazing show, with a different theme every night. I'm not even a fan of these shows but they kept me coming back every night. The excursions were great too. You have a few that you can do without the cruise excursions, and a few that you really need the guide to get the full experience. The crew were very helpful in showing us what what on each excursion so we could make our minds about which to take. The animation crew were just phenomenal, and less obvious but the entire support staff did a wonderful job. The ship is smaller and older that a luxury cruise would offer, but I didn't care much for that, what I remember are the great experiences we had on board and at all the stops. Read Less
Celestyal Crystal Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 4.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 3.0 0.0
Family 2.0 0.0
Shore Excursion 5.0 0.0
Enrichment 3.5 0.0
Service 4.5 0.0
Value For Money 5.0 0.0
Rates N/A N/A

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