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5 Helpful Votes
Sail Date: August 2019
This was my 3rd time cruising, 1st time w/ Celebrity. The 2 previous cruises were both with NCL. My review is mostly based on the fact that the food is HORRIBLE on the Edge. I do not know how they could've dropped the ball so low. The ... Read More
This was my 3rd time cruising, 1st time w/ Celebrity. The 2 previous cruises were both with NCL. My review is mostly based on the fact that the food is HORRIBLE on the Edge. I do not know how they could've dropped the ball so low. The buffet is disgusting & greasy; the food messed with my stomach. They also don't even have a sandwich station in the buffet, I mean COME ON... I don't feel like eating prime rib for lunch. All of my meals in the main dining rooms were terrible. I ate in Eden (specialty Michelin star chef) , it was so-so. Definitely not Michelin star quality. Raw on 5 (sushi) was TERRIBLE. Worst sushi I've ever had in my life. My only good meal was in Fine Cut (steakhouse) which was quite good and delicious. I also ate in le grand bistro (French) for lunch and that was a better experience. My Microwaved meal on the flight home was better than most of the food on board! ..Seriously! Aside from the food, the ship is nice... but I don't think it lives up to the hype and publicity its received. NCL's newer ships are just as nice in terms of aesthetics, maybe even nicer than the Edge. I also found the pool area's decor to be tacky. When you see it in person vs in pictures it definitely leaves you flat. Entertainment was also subpar. The singer in the main atrium was HORRIBLE. I couldn't stand her voice for 1 second. The shows are not theater quality like on NCL. Some are good, but most not so much. The comedian, Kevin Jordan was the best though! Captain Dimitrios was also a great captain, very charismatic-- which I think makes the experience more exciting. The Ports were also great. Cabins are nice and spacious. The service at first was pretty good, but as the cruise progressed I noticed the quality of service decreased. It's really too bad the ship fell short, I do not think I'll be cruising with Celebrity again, unfortunately. Read Less
10 Helpful Votes
Sail Date: August 2019
We were three adults all over fifty years of age. We each had a stateroom to ourselves. There are no complaints about the ship and its amenities. It is beautiful and impressive. The food was enjoyable. Some of my gripes: 1. The ... Read More
We were three adults all over fifty years of age. We each had a stateroom to ourselves. There are no complaints about the ship and its amenities. It is beautiful and impressive. The food was enjoyable. Some of my gripes: 1. The cruise was sold to us as a mainly adults cruse. There appeared to be more children on the ship than adults. I have four children of my own, so I know what it is like to be around kids and infants. For reasons unknown to me, management placed three children in a room next to the one used by me. They screamed and shouted on a daily basis at all hours of the day. I complained to management on three occasions but this was to no avail. These kids clearly loved jumping and playing in their room. Coupled with the excessive noise I felt and heard constant dull metal thumps. 2. The advertising spin for the ship and the cruise was that it would be luxurious. If you are against standing in line to get your food or being in something akin to a soup kitchen, this ship and cruise are not for you. 3. The prices for additional food and drinks are excessive. The ship is geared to make as much profit as it can on its guests. The ship has a captive customer and whatever you have to pay, you must add an additional 20% service charge to the bill even if you take something out of the cabin bar fridge. As an example, soft drinks are US$3.90 a cappuccino is over US$4. 4. The excursions are unreasonably priced. The ship cancels booked excursions when it does not have enough guests. They apologize to those who they have inconvenienced but it appears that the profit on the excursion is more important than the guest's enjoyment. There are more gripes but I will not bother you with it. I will not recommend this cruise. Read Less
1 Helpful Vote
Sail Date: August 2019
This was our third cruise with celebrity. We thought the ship,staff and attention to detail was brilliant. However a few things are now lacking. The dress code for one . On numerous occasions when eating in the main dining rooms we had ... Read More
This was our third cruise with celebrity. We thought the ship,staff and attention to detail was brilliant. However a few things are now lacking. The dress code for one . On numerous occasions when eating in the main dining rooms we had people turn up in shorts . One of these occasions was a young woman in very untidy cut off denim shorts. On our last evening we ate in the fine cut steakhouse again we noticed men turn up in shorts and trainers. Children were in abundance. We have two grown up children so been there and done holidays with family but it was really noticeable just how many there were charging around and especially on evenings at bar areas. On our last day after visiting La Spezia we decided to go up to the sunset bar for a drink to be greeted as we were walking through it by a young topless female. I am no prude but I really didn't think this acceptable at all especially when we witnessed a few young teenager s going around and children. Surely the staff should have asked her discreetly to cover herself up. We feel the cruise company is out pricing themselves. On last two cruises,constellation and reflection they had certain events in the shopping mall . There was nothing like this,everything was so very expensive and obviously catering for the clientele were money is no object. For normal working people who have probably saved all year for their holiday it is a right kick in the face. On a positive note we were stuck in Monaco when the sea got to rough to get on the tenders.While waiting for the ship to move further down the coast to calmer waters around a two hour wait till we got back on tenders,the staff off the ship looked after us so well. Food and drink was brought off the ship to us at the harbour while we waited. Would we do Edge again? No Read Less
2 Helpful Votes
Sail Date: August 2019
Sailed Aug 10 on 9 day western Caribbean cruise from Rome. As a point of reference I’m 73 yrs old and my lady and I have been on several cruises over the years on different cruise lines. Last year we sailed on the Solstice on an Alaska ... Read More
Sailed Aug 10 on 9 day western Caribbean cruise from Rome. As a point of reference I’m 73 yrs old and my lady and I have been on several cruises over the years on different cruise lines. Last year we sailed on the Solstice on an Alaska cruise and it was our favorite ship to date. We thoroughly enjoyed the Edge, but also miss some of the niceties offered on other ships. Pluses: • Boarding and exiting the ship was the easiest we’ve ever experienced. From the time our car dropped us off at the curb & a porter took our luggage, with our pre-check in express passes we were in our cabin in less than 10 minutes. Same exiting the ship. Luggage tags were numbered with the bus number to board for the airport. Very quick process. • One advantage of their concierge class is that on “welcome aboard” day you have exclusive access to one of the main dining rooms open for lunch, thus avoiding the crowded buffet. A welcome touch, as long as you board early. It closes at 1:30pm. • We were in concierge class on deck 12 port side near the aft elevators. Great location. We liked our cabin layout, comfortable bed, and really loved the infinite veranda. It makes the room feel larger and provides a better sense of privacy. The window is the full width of the room and the top ½ lowers electrically. You can sit or stand at the open window with no one staring at you from above or below as on a traditional balcony, and it’s quieter. The cabin attendant lowers a shade in the evening which totally blocks morning light if you wish, but we raised the shade and opened the window at night to enjoy the cool ocean air and hear the sounds of the sea. The weather when we sailed was great for this, although I realize that in different weather it could make the room uncomfortable because the A/C doesn’t run with the window open. • Dining - We liked the concept of four main dining rooms. Each has different décor and offers a bit of variety, although most of the menu is the same in each, with a few choices unique to the theme of each restaurant. We prefer select dining and just go down to dinner when we’re ready, and request a table for two. We never encountered a long wait. There are several extra cost restaurants available. We had dinner at the Petite Chef venue at Le Grand Bistro. My lady thoroughly enjoyed it, and the food was good also, although they did have to re-do my steak which came out very rare when I ordered med rare. We also had lunch there one day. Very nice menu and the food was distinctly better than what was served in the main dining rooms. We also had lunch one day at Raw on Five. We felt the offerings were OK, but not as good as the sushi places we have at home. We purchase the Go Best package with the premium beverage plan. On the Solstice you must present your cruise card(s) each time to order each glass of wine at the restaurants. On the Edge you show it just once and the wine steward returns to keep your glasses filled, an appreciated courtesy. • The buffet was nicely laid out with adequate seating available and the food was pretty good. Waiters come by frequently and offer to bring you bottled water, more coffee or alcoholic beverages. There is nice pizza station at the back area and also a small bar there. One day I complained to the bartender there that he didn’t have the premium wine we preferred. As I went back to my table a supervisor appeared and offered to bring us the wine I wanted. Nice touch. • Before we sailed I was dubious about the Eden lounge and the Edenist thing, but I found the lounge to be excellent. Beautiful layout, quiet and comforting to visit through the day and into the night, with easy listening music or soloist playing as you look out to the ocean at the rear of the ship. The Edenists appear briefly at dinner time at the Eden specialty restaurant. We dined there one night and felt the experience was exceptional, and the best we had on the ship. It was quiet and intimate, with personalized service. A four course meal is presented with two choices for each course. As a couple we each selected different choices and shared. The presentation is unique and enjoyable. The Edenists are a mythical creation of performance art, a bit strange but fun. They do a show in the later evening which was not to my taste however. Cirque du Soleil meets Star Wars. Just too weird for an old guy. • The Magic Carpet is fun. We went there a couple of times to enjoy a drink at the bar and lounge. It’s cantilevered out from the side of the ship and having the open ocean around you on three sides is nice. When it is lowered down for tendering it becomes a more friendly way to get on and off the ship. • I liked the new smart phone app that is new on the Edge. You can use it even if you haven’t signed up for the WiFi package. You can make reservations with it, see the deck plans and cruise information, and even set the lights & air conditioning in your cabin and open you cabin door. Negatives: • We enjoyed the Sky Lounge on the Solstice, which looks out to the front of the ship. On the Edge the entire front of the ship is sequestered for Suite passengers. They have their own pool, retreat area, bar and restaurant. The rest of the “lower element” must be content in the “back of the bus” so to speak. • Not enough shade. Aft on the top deck there is a really nice Rooftop Garden area and an adjoining specialty restaurant Rooftop Garden Grill. This is a beautiful area but we couldn’t use it most of the day because there are no shaded areas. Not everyone is comfortable sitting in direct sun in the hot summer. The same is true at the Sunset Bar around the corner at the rear of the ship. We felt the Sunset Bar on the Solstice was a nicer design, more inviting. The design on the Edge feels like a sterile plastic afterthought stuck in the rear of the ship. • Too crowded. The Edge has about the same number of passengers as the Solstice but it feels much more crowded. It’s really not a ship designed for kids, but there were lots of noisy kids on board our cruise. On an “at sea” day we went up to the pool deck at about 10:30 in the morning and there wasn’t a single lounge chair open anywhere near the pool or even in the Solarium. • The Grand Plaza and martini bar on this ship is a large space open to surrounding decks above. It is very noisy with either bands or recorded music and the loudness migrates up to the specialty restaurants on the decks above. In the evenings it is crowded and challenging to be comfortable, with kids all around, even by the bar. Many people come in casual clothing. The atmosphere is just not very inviting, and lacks the quiet sophistication of the one found on the Solstice. • On the Solstice, the concierge’s desk is located right in the concierge area of the ship. He gives you his card with phone number and you can walk over to see him or just call him on the phone. He was very helpful and accessible. There isn’t a way to easily contact the concierge on the Edge. No direct phone nbr and you have to walk way down to deck 5 at the front of the ship before the theater entrance to his small office. It’s as though they want to keep his existence as secret. • We’re not into a lot of the activities available but did go to two of the shows in the theater. Found them creative and unique but not particularly to our taste. In summary, we spoke with many other passengers during the cruise and found a recurring theme. People on their first cruise, or who hadn’t cruised often, love the Edge. Passengers who are veteran cruisers almost all said they wouldn’t sail on this ship again. It has the feel of a large resort hotel rather than the nautical allure and intimacy of other more traditional ships this size. As beautiful and modern as it is it lacks a “comfy cozy” feel many sophisticated travelers expect in a cruise ship. This is a comparatively expensive ship to sail on, so it’s reasonable to expect very good service, food, etc. We felt the service was very good but the food could have been better, generally speaking. It’s nice, as older travelers, that the Edge holds only about 2800 passengers. We’ve been on bigger ships and didn’t like them at all. We’re not into water slides or rock climbing and huge crowds. It would seem the Edge is not suited for families with kids, but we were disappointed to see so many on this cruise. Read Less
7 Helpful Votes
Sail Date: August 2019
Oh my goodness there are some whingers reviewing Edge. Ignore them! Ship - beautiful and ultra modern Cabin - modern & spacious. We loved the IV as you get the best of both worlds. Great light in the room. Window was never ... Read More
Oh my goodness there are some whingers reviewing Edge. Ignore them! Ship - beautiful and ultra modern Cabin - modern & spacious. We loved the IV as you get the best of both worlds. Great light in the room. Window was never locked by the captain!! Blackout and mood lighting was v cool. Bathroom was fabulous. Spacious. Double sink. Big shower cubicle. Plaza - awesome. You have to sit and feel it yourself. Look up. Look around. And enjoy. Bands - great feel. Club - cool. Pool - in August so very, very busy. Pool water was clogged as over-used. No pool burners anymore and fewer drinks trolleys. Jacuzzi - simply too hot to sit in so disappointing. Food - passable but not up to our high standards. Had to send a few things back and in Le Petit Chef - which was fab - my steak was awful. Eden tonight!! Dining rooms a bit cramped and difficult to have an intimate dinner. Main shows - ultra modern and setting new heights. 4 amazing voices and best dancers we saw on a ship Ents - generally poor. Cruise Director lacking the presence of others we have seen. Some of his team a bit lazy and arrogant. Pool volleyball consisted of putting up a net, throwing in a ball and disappearing. One comedian on and he wasn’t great but possibly not his fault. Magic Carpet is a great addition. Tenders untra-modern. So if you like modern, just do it! Read Less
8 Helpful Votes
Sail Date: August 2019
Embarkation went extremely quickly on the Edge. We did the check in through the app and got the express pass. It took no more than five minutes to go through security and get on the ship. We went to our stateroom and the sea pass cards ... Read More
Embarkation went extremely quickly on the Edge. We did the check in through the app and got the express pass. It took no more than five minutes to go through security and get on the ship. We went to our stateroom and the sea pass cards were waiting in the mail slot outside of the room. The ship is gorgeous and there are many venues to hang out in and explore. I would recommend checking out the show in Eden. It is a little eclectic, but the performers are very talented. The aerialist show in the club is also fanatic. The evening shows are not to miss and are very high energy. The silent disco is always fun. There is a game show every night in the club, but I was disappointed that the newly wed game show wasn't offered! There are four dinning rooms with various themes. If you do my time dinning, you can eat at any of these restaurants for dinner without a reservation. Filet mignon can be requested even if it's not on the menu. Eden has a fee for dinner, but make sure to check out their lunch offerings. There is also a cafe that charges for coffee and drinks, but the desserts in the window are complimentary. The captain's circle party includes complimentary drinks if you are a returning Celebrity passenger. We originally booked an E4 balcony stateroom. We were in 6283 and unfortunately it's located directly above the Eden outdoor cafe seating area. This area is open all the time and is also a designated smoking area. We like to sleep with the balcony window open and could not sleep because of loud chatter from the seating area below. We could also hear the singers from Eden. We switched to 6169, but it was located directly above the club. While we could sleep with the balcony open, the vibrations from the club were a little annoying since it was all night long. I would just recommended staying away from deck 6 staterooms. The staterooms were beautiful, modern, and had a ton of storage. The bathrooms were also a nice size. I didn't really like the shampoo and conditioner offered as it didn't lather up my hair (maybe it's an eco friendly thing), so if you like quality products, bring your own. I wish the beds were a little softer as they are pretty firm, but after a long day of exploring ports, it's not very noticeable. Celebrity does little things to go above and beyond. They are one of the only cruise lines that still place a chocolate on the pillows at night. When you arrive back to the ship every day, several flavors of water, cold towels, and a snack are passed out. In Monte Carlo about half of the ship's passengers disembarked via tender before the seas got rough. The captain tried moving the ship around to decrease the waves and start tendering again, but was unable to safely do so. He ended up moving the ship 8 miles away to Nice, France and Celebrity chartered buses to bring everyone from Monte Carlo back to the ship. It was only a 20-30 min bus ride, but I'm sure a logistical nightmare for Celebrity! It was handled very well with constant updates and a happy hour discount was offered. Disembarkation went pretty smoothly as well. We were given a luggage tag for a time earlier than we needed to be off the ship, so we went to guest services and exchanged it for a later time. We placed our luggage outside the night before and it was waiting for us when we got off the ship. We took the free port shuttle in Civitavecchia to the entrance and got a transfer to the airport that was much cheaper than Celebrity's transfer. Read Less
1 Helpful Vote
Sail Date: August 2019
Chose this itinerary for the ports. Highlights were Eze/Monaco having lunch at Chateau Eza, Portofino lunch at Taverna del Marinaio, and trip after cruise to Bergun Switzerland staying at the Kurhaus Bergun. It is part of Swiss Historic ... Read More
Chose this itinerary for the ports. Highlights were Eze/Monaco having lunch at Chateau Eza, Portofino lunch at Taverna del Marinaio, and trip after cruise to Bergun Switzerland staying at the Kurhaus Bergun. It is part of Swiss Historic Hotels First day after immediately landing in Rome we took a private tour with Rome- Limousine Tours and Alessandro. He was very reliable and very knowledgeable about his Rome. He is a licensed tour guide and his wealth of knowledge was apparent. We also took a stop for the best espresso ever. Ask him about that. He picked us up from airport and was waiting inside. We then spent 3 or so hours touring Rome. He was very careful where he parked keeping in mind our suitcases. He either parked in a location he knew someone or parked by police stands. Second day we took our own trip to Isle of Capri. If we were to do again I would immediately get on boat for Blue Grotto and buy those tickets down the port front to the right past the main square landing area. I would also buy tickets for ferry departure to go to Capri before that day. We had to wait in long lines for both things. Highlight of Capri taking funicular up to main Capri and going thru beautiful gardens up top for spectacular views and pictures. Along way we stopped at awesome place for limon ice cream-Cafe Morgano. Third Day- cruise day Fourth Day- Mallorca Formula One Tours- driving hillsides of west side of Island. Taxi cost approx $25. Beautiful scenery. Standard shift on all cars. Fifth Day- Barcelona Montserrat- beautiful church and the Black Madonna. Try to get to area early. We did trip by our own accessing train station by taxi from port. Had an easy time. Was very beautiful. Long lines though to see Black Madonna. Headed back to Barcelona to eat at the beach- Xiringuito Escriba for the best Sangria and Paella down on the beach. Sixth day - Sea Day Seventh day- Monaco Lunch at Chateau Eza. Need to make reservations early before departure but you will be in for best views ever. And really fantastic gourmet food. Also stopped at the Casino and played a few slot games all while looking at the beautiful expensive cars parked outside. Seventh Day- Portofino Visited churches, castles, lighthouse El Faro and had great limoncello. Ate at the best restaurant ever- Taverna Del Marinaio. Ask for Paolo and tell him Shari from Texas sent you. We had the absolute best vino and pasta along with fresh octopus that was divine and lemon and olive oil fresh fish. Trust me on this one! I know I wrinkled my nose also but it was excellent- the octopus. Eighth Day- Cinque Terre Found a link on how to do this area in one day. Started in furtherest town away- Monterosso and visited beach. Then went to Vernazza and loved scenery. We left cruise night early because we were headed to spend three nights in Switzerland. We spent night in Manarola at DePaulin Hotel. Rooms are air conditioned. Loved our host who greeted us with Limoncello. We had a wonderful dinner at Trattoria de Billy for test another awesome meal with most spectacular sunset ever! Spent the final days at St Moritz, Bergun and Zürich Switzerland. Embarkation and disembarkation went very smoothly. Absolutely loved our trip!!! Enjoyed celebrating our 30th anniversary together!! Feel free to message me for more details if needed. Read Less
4 Helpful Votes
Sail Date: August 2019
The Celebrity Edge is a new ship, other than that nothing special. Kind of disappointing when you book the AquaClass so you can have unlimited use of the spa and all you get is 2 steam rooms, one "salt room" which is not to par ... Read More
The Celebrity Edge is a new ship, other than that nothing special. Kind of disappointing when you book the AquaClass so you can have unlimited use of the spa and all you get is 2 steam rooms, one "salt room" which is not to par with today's "salt rooms", no cold showers or rinse for after the steam room, only hot showers, and a sauna that doesn't get hot. We cruised on August 3rd on a 7 day to Europe. Golden statutes by the spa's balcony were still been installed and some still sitting on wooden crates.The staff reprimanded guests for speaking loudly at the spa however they made no apologies for the drilling outside and the installation of the statues. The buffet would close at the most inconvenient times...like at the end of the day when you just got back from the port hungry and thirsty and not ready to go up to dinner. The entertainment was horrible! For the exception of Ms Amber Lynn Hines with her tribute to Whitney Houston. Wait staff was a hit and miss...some very nice and some scolding my husband for drinking too much water from his water package. We will not be booking our next European cruise with Celebrity. Read Less
Sail Date: August 2019
Chosen to experience the new concept of design, dates and ports also met our requirements. Overall we loved the ship, the cabin felt spacious, well designed bathroom with plenty of storage but a mouldy smell in shower a little strange. ... Read More
Chosen to experience the new concept of design, dates and ports also met our requirements. Overall we loved the ship, the cabin felt spacious, well designed bathroom with plenty of storage but a mouldy smell in shower a little strange. Cabin itself again well designed had a gripe with the location of the wardrobe as so close to the side of bed made access a little tight. The infinity balcony, gave us more space, however to us felt like an open window rather than a balcony and was quite a slow process to open blind and window. Also blind has to be fully open to open balcony. The location of 7295 I would not recommend, when the balcony was open we could smell cigarettes wafting up from the smoking area outside Eden, also become a gathering area for smokers with load voices late into the night. We had to pass 27 cabins to reach lift/stairs - no good if an item was forgotten great for getting 10000 steps in each day! Enjoyed all meals ate in all four main restaurants plus buffet. Service good in main restaurants but hit or miss when sitting outside of the buffet. Enjoyed some entertainment the guitarist was great, the theatre productions, not as good as seen on other ships. Ports because of size of ship tended to be commercial so a view of containers most mornings something we will certainly take into account when deciding on future cruises. Read Less
2 Helpful Votes
Sail Date: August 2019
We just returned form a Med cruise on the Celebrity Edge. It was absolutely wonderful. The ship is brand new, clean, beautiful. Everything went smoothly from embarkation to disembarking. Our cabin was the Celebrity Suite. We had Rhona our ... Read More
We just returned form a Med cruise on the Celebrity Edge. It was absolutely wonderful. The ship is brand new, clean, beautiful. Everything went smoothly from embarkation to disembarking. Our cabin was the Celebrity Suite. We had Rhona our wonderful butler. The space was perfect. The entire staff we had interaction with on a daily basis were friendly and helpful. Pricilla Schmitt who oversees the Retreat Lounge is exceptional. We loved all the ports with the exception of Ibiza. I am unsure why that stop is on the itinerary. I feel Majorca would have been better. We traveled with our 13 and 16 year olds. Along with friends they had a super time. That for the kids was key - to travel with a group. I am not sure the ship would have been enough for them without their buddies. The restaurants were fine. I would Say Luminae had the best food. Next time we won’t shop around the dining rooms and we will have our dinners at Luminae. Kumar, our waiter, made the dinners at Luminae very enjoyable. As well as the breakfast. In addition to dining, I would say skip Le Petit chef. Food was not great and the “show” was on par with a Disney experience. Overall I give the Celebrity Edge a 10! My only wish is that it was longer! Read Less
6 Helpful Votes
Sail Date: August 2019
This was our first time cruising, it was a gift for my 50th BD. Our family of four did 7 days from Barcelona to Rome. We chose Celebrity Edge because we liked the itinerary and found a really good deal with Costco.ca where our 12 and ... Read More
This was our first time cruising, it was a gift for my 50th BD. Our family of four did 7 days from Barcelona to Rome. We chose Celebrity Edge because we liked the itinerary and found a really good deal with Costco.ca where our 12 and 16year old cruised for free. Wow, we had such an amazing experience where do I even begin. First, me and my husband are both worried about sea sickness, we had everything on hand just in case but at the end we didn't need any of the meds, patches and wrisrbands, the ship was so smooth we didn't felt any of it. embarkation was smooth, same as disembarkation. Ship- like I said we had nothing to compare as this was our first experience. We like what we saw, everything new and clean. Cabin- when we did our booking, we went with Guarantee Concierge Class, we ended up with a beautiful room on deck 12. our room was roomy, with a king size bed and a pulled out trundle, more than enough room for our tall 16yrs old and 12 year. We love the Infinite veranda for extra room, we kept the windows closed for AC. used the chairs to hang cloths to dry when I hand washed them(they charge $3 to wash a sock). Celebrity knows how to design the space, they literally have every inch in mind. We especially like the charge station. Dining- Food was amazing!! Our designated restaurant was Cosmopolitan. They kept some items same but menu does change every night. Food was so good that we didn't feel the need to spend $55+/person on specialty restaurants. We tried Normandy one night, food was great, but had to wait a long time to get our meal. When we mentioned this to our waiter Johnathan at Cosmo the next night, he said we shouldn't have to wait and provided us with menus from Tuscan, Cyprus and Normandy, ordered what we wanted from other restaurants and he brings the food to us. Talk about service! After that, we dined at Cosmo every night. Oceanview cafe is also excellent! not your normal all you can eat buffets. They have everything, you name it. We didn't purchase any drink packages, we just traveled with our reusable stainless steel bottle and filled up with ice water for our excursions, handy in +30C temp. We would never get our moneys worth with any package. Entertainment and activities- Shows are excellent! Our 16yrs old liked the teen club. We went to silent disco, Acrobatic show, Beatles, Makcus Terall was really good. Service- Our cabin attendant Teodora was excellent, she is like a ninja, knows exactly when to come and leave. she kept our cabin spotless, always friendly and asked about your day. Our Waiter Johnathan goes above and beyond. We had a wonderful experience and would love to do it again. Read Less
1 Helpful Vote
Sail Date: August 2019
The Celebrity Edge is an outstanding ship. We loved the Celebrity Reflection but this was something different. Time and effort had been taken to create a different type of cruise ship, It was tasteful, slick and big enough to get round ... Read More
The Celebrity Edge is an outstanding ship. We loved the Celebrity Reflection but this was something different. Time and effort had been taken to create a different type of cruise ship, It was tasteful, slick and big enough to get round without being too big. We had a cabin with a sunset balcony and it did not disappoint, however we did discuss this and thought if we were looking to save money a lower cost cabin would have been fine as we did not spend much time in the room at all. Everything being new did add to the magic as you would expect. The ship was spotlessly clean. The staff helpful, friendly and polite. Interesting how the 2 main restaurants had been split into 4 with different themes. There was never a problem getting table. I liked the themed idea, however I am thinking is this a way to steer you into the speciality dining concept. The children's clubs had been banished to the basements floors 2/3 which I have never seen before. This is more suited to adults however children were on board and were no trouble at all. But if a child were to pick they would pick one of the all singing and dancing ships that are built with children in mind. The ship was built with relaxation in mind it was amazing. I love cruising and look forward to booking the next adventure. I loved the ship and woudl love to return Read Less
7 Helpful Votes
Sail Date: July 2019
We chose the med cruise because we did the baltics on same ship last year, what a difference Petty rules and regulations stopped kids and teens having fun Passengers tried to nake larger of 2 outdoor pools adult- only, managed to get ... Read More
We chose the med cruise because we did the baltics on same ship last year, what a difference Petty rules and regulations stopped kids and teens having fun Passengers tried to nake larger of 2 outdoor pools adult- only, managed to get it for over-12s only, leaving small pool over-crowded (about 600 kids and teens on ship) They tried to get all under-12s in kids factory and teens to stay in x-club to keep them out of the way of their preferred passangers They put a sea marshall permanently in hideaway, where they preferred to gather, and made them whisper The disco was in sky lounge and usually started at 11.45pm each evening, all under-18s were foreably ejected at midnight, even those sitting with parents A kid about 11 had a wanted photo of him placed around ship because he accidentally hit a girl with a water volleyball, he was escorted by 2 sea marshalls to his parents A lady photographed teens in hideaway and when was asked to delete photo, dragged one teen to guest relations, who were not interested when the teen said that was assault There were approx 500 extra guests on board than usual, this was very apparent in cafe and restaurant, as service was strained The entertainment was very poor and lack-lustre Sue, the cruise director, had no idea about entertaining families If you are thinking of travelling on silhouette in aug 2020, I would consider it very carefully, because the passengers travelling without family do not want their holiday compromised and the ship's officers pander to their every need, to the detriment of families Read Less
6 Helpful Votes
Sail Date: July 2019
Can I just firstly say that the crew were absolutely amazing, each and every one of them! Some days I did enjoy myself but for the most part I was not happy with this cruise at all. Firstly it was very overcrowded. Apparently it was ... Read More
Can I just firstly say that the crew were absolutely amazing, each and every one of them! Some days I did enjoy myself but for the most part I was not happy with this cruise at all. Firstly it was very overcrowded. Apparently it was some kind of record, over 3500 passengers. Due to this a lot of people could not get sun beds or even seats in the ocean view cafe to eat. You pay that much money you should have a sun bed allocated for you and a place to eat the food you paid for. It felt like a 3 star holiday resort where everybody runs for the sun beds. At the bars I saw a lot of arguments between people trying to get served. The bar staff couldn’t control it they never knew who to serve next and people were pushing in. On my last night I had an argument myself at the ice bar. Everybody sits around the bar so you can’t get served. I was waiting for 15 minutes then all of a sudden this rude man tried pushing me out of the way and said it was his seat. I tried to explain I didn’t want to sit down I just wanted a drink then I was going to stand back. Then his friend started on me saying I didn’t understand. It’s ridiculous that people are allowed to cover the whole bar by sitting down, drinking, then getting served again straight away. Nobody else has a chance of getting served. The seats should all be removed it’s not fair on people. Now to the food. In the main restaurant I can’t complain. But In the ocean view cafe the food was always cold. I got told they replace it every 4 hours which is a very long time. Breakfast was the worst. Stone cold beans everyday. Then I kept getting them blue glasses which were sometimes filthy, with one day having yogurt all over the rim of the glass. Again it felt like a 3 star holiday resort. Then we got ripped off with the shuttle buses. $20 each to Marseille. The cruise made it sound like a super long way. On the evening paper it said 30 minutes drive. Well it was 10-15 minutes. What made this even worse was outside next to the shuttle bus we paid for. Was a free of charge shuttle bus! The absolute cheek of them to do this! It cost us $80 for 4 people. When you pay £8000 for a holiday you expect not to keep getting robbed. Then the amount of times the waiters and supervisors tried to get us to pay for the more expensive restaurants or to upgrade our drinks package. They truly have got you when you are on board. Then teenagers seemed to be everywhere and were really annoying. Never with any parents just in gangs taking up large areas of the ship. You had no chance of having a sit down in the hideaway. Even at 1am in the morning they were still swarming around causing bother to people. The women who sing on deck 3 must have a very small catalogue of songs. They sung the same songs every night it was so repetitive. Then on ‘rock night’ she did about 2 rock songs then went back to the other repetitive ones. I won’t be cruising with celebrity again, I feel like I had the wool pulled over my eyes on how great it would be. Again it’s not all bad, but not getting served and my incident at the bar really got to me, and I had enough at that point of the whole thing and just wanted to go home. Too many people. Read Less
6 Helpful Votes
Sail Date: July 2019
After so many fabulous Celebrity Cruises this was Benidorm at Sea Disinterested crew,unruly guests,cold food,average wines being passed off as premium,a front desk that was perfect at apologising without being pro active,repetitive menu ... Read More
After so many fabulous Celebrity Cruises this was Benidorm at Sea Disinterested crew,unruly guests,cold food,average wines being passed off as premium,a front desk that was perfect at apologising without being pro active,repetitive menu in the ocean view unless you love fajitas and macaroni cheese every day... no description of your evening meal in the MDR just super swift need to clear this table for the next guest service Beyond disappointed Booked 4 Alcoves based on previous experiences..this one had no ropes no privacy and was a huge waste of money,now a public area no WiFi as advertised save your money its a rip off People sat on towels everywhere,using alcoves having not booked,and smoke from the engine mixed with the fuel odour. Disinterested crew that need to finish their chat before you may ask a question. To summarise,despite reaching out to Guest services it’s all a front,nobody irks really interested how your experience really is. Read Less
7 Helpful Votes
Sail Date: July 2019
We chose this cruise to celebrate our 25th Wedding Anniversary paying full price at the start of the year, first time ever cruising so expected to be wowed! Our room is clean and comfortable and we have no complaints there. The main ... Read More
We chose this cruise to celebrate our 25th Wedding Anniversary paying full price at the start of the year, first time ever cruising so expected to be wowed! Our room is clean and comfortable and we have no complaints there. The main pool area is in my mind ‘Benidorm on Sea’ loud, packed like sardines next to each other and with children dominating the very small pool. People reserving beds. We have resulted in either sitting in a chair on the back deck or lying uncomfortably on the grass. I did make a complaint about this but I did not receive any further correspondence. Food is excellent, large choice offered with choice of self service and formal dining. However all meals are warm only not hot as they should be. Some fellow passengers do not make an effort to dress for dinner which is disappointing and not as expected on a higher calibre of cruising company. Frustrating to know that some passengers have paid half the price we have during sale periods and that children are free. Evening entertainment is good in the main stage area however late evening disco/band for over 25’s is non existent apart from a silent disco, great fun but finishes way too early. First day on board we joined a guided tour of the ship to be told the Silhouette is having a full refurb at the end of the year. It does look tired in some areas. Read Less
5 Helpful Votes
Sail Date: July 2019
I chose Celebrity because we had sailed on the Eclipse two years ago and then Royal Caribbean’s Independence last year and felt that Celebrity was the better option. But I think they have got complacent and it seems to have extended to ... Read More
I chose Celebrity because we had sailed on the Eclipse two years ago and then Royal Caribbean’s Independence last year and felt that Celebrity was the better option. But I think they have got complacent and it seems to have extended to the bar staff who need a serious lesson in customer service. The bar service, particularly in the Sky Lounge was appalling, rarely a smile or any eye contact at all....perhaps it was being reserved for Premium package customers...! Entertainment poor by comparison with previous cruises. Theatre group had a couple of decent shows but the ‘Cabaret’ acts were poor....particularly when you consider the cost of this cruise. There was a reasonable Phil Collins tribute (although why he felt the need to keep doing the splits was somewhat bewildering) and a comedian, Jon Courtenay, was the highlight. The rest was forgettable. The last comedian had taken 36 hours to get to the boat....and spent the first 20 minutes of his act telling us all about it...he needn’t have bothered....he died on his backside. Dining was good...but let down again by lack of drinks waiters in Sea View....and just lack of availability in main dining room, particularly for ‘anytime’ diners. Big shout must go to John, our Cabin attendant, who was outstanding and also Tessa, a waitress in the main Theatre. Both could teach the bar staff a thing or two about customer service. It actually seemed that the staff in the lower paid positions actually offered the best service.....maybe when they get to Bar Staff they are encouraged to turn their smile off...! The stop offs were mostly good; we made our own arrangements for each one because of the extortionate prices of the onboard excursions. Shame they only had one ‘pool party’ which was in Barcelona because we stayed on till later. The sonly rice would have to improve considerably if I were to consider Celebrity again, particularly in view of the prices of the 2020 cruises....particularly on the new boats. Read Less
4 Helpful Votes
Sail Date: July 2019
Chose this cruise because it was one of the very few Med itineraries offered by Celebrity they seem to mostly do Northern Europe or canaries. When booked early June was surprised to see how many cabins where still available. Embarkation ... Read More
Chose this cruise because it was one of the very few Med itineraries offered by Celebrity they seem to mostly do Northern Europe or canaries. When booked early June was surprised to see how many cabins where still available. Embarkation was very good as usual,just after leaving Southampton Captain announced visit to Vigo was off due to bad weather these things happen so no problem. 1st sea day weather was not good so not a lot of people on deck but started to notice how full the ship was, mostly families was told by members of staff there where 600 children on this cruise compared with 16 on the previous cruise. The ship is starting to look a bit tired now rust and flaking paint in lots of areas but was informed it’s going to be refurbished next year.the cabin 1B balcony had a few issues sound on tv wouldn’t work sometimes and no night light in the bathroom which was repaired on day 2. Dining in the MDR was ok but seemed rushed we where on select dining and booked all our times on the cruise planner days before which was good because a lot of guests who just turned up ended waiting up to 60 mins to get a table Oceanview cafe was always busy due to the large amount of guests on this cruise a few complaints about the food not being hot The entertainment was average have been on a few celebrity Cruisesthe last few years and the main shows have not changed Service was not as good as recent cruises I think it may be due to the crew/ guest ratio on this particular cruise Ports of call, missed Vigo due to weather,Lisbon,Barcelona and Gibraltar were the only stops we got off which were all good,stayed on the ship for the other port days and it was heaven Sea days sunbeds not a problem just no space to pitch one,families taking 4 beds at a time but only 2 being used,impossible to get a bed by the pool unless you put a towel on a bed at 7am, (9 cruises on Celebrity never seen this before) Have been on Royal Caribbean ships and are great for families mainly because there is loads for children to do,flow ride, mountain wall ,etc.but on Celebrity ships they haven’t got these so children make there own fun ,chasing up and down stairs in and out of lifts. how much soft scoop can I get in a cone to name just 2 but their where a few more and staff didn’t seem to bring the to task,this was more like a Royal Caribbean ship but without the activities to use Will probably do Celebrity again but not in school holidays relaxing this cruise was not. Read Less
5 Helpful Votes
Sail Date: July 2019
We chose this cruise as we have sailed with celebrity twice before on different ships and were very satisfied with them. As it was our wedding anniversary we upgraded to a corner sky suite with a larger balcony (Was the best thing about ... Read More
We chose this cruise as we have sailed with celebrity twice before on different ships and were very satisfied with them. As it was our wedding anniversary we upgraded to a corner sky suite with a larger balcony (Was the best thing about the cruise). Overall it was a disappointing experience due to the high amount of passengers and cramped deck space. It seemed like there wasn't enough capacity in the bars and restaurants to cope. The evening entertainment was also in the main poor with a rush to get seated for the big shows and very little in the way of waiter service. The lawned areas of the deck in my opinion are also a wasted space useful only for more revenue for celebrity to charge extra for alcoves. As this was our anniversary we were told that we would receive a meal in one of the specialty restaurants but this did not happen and flowers and champagne bought for us by a friend only arrived when we were going to bed. We didn't even get a window seat in Luminae that night. The last time we cruised with celebrity was my wife's 50th birthday and was treated to the captain's table and an expensive bottle of champagne. Excursions were good and well organised. Overall it wasn't a bad cruise but for the money I would expect a lot better. Read Less
11 Helpful Votes
Sail Date: July 2019
I'll apologise now if this is a long review but it has to be said. This was our 5th Celebrity cruise and the 2nd on The Silhouette. We love the Celebrity brand and have only ever cruised with them. I often read reviews and realise ... Read More
I'll apologise now if this is a long review but it has to be said. This was our 5th Celebrity cruise and the 2nd on The Silhouette. We love the Celebrity brand and have only ever cruised with them. I often read reviews and realise that SOME people exaggerate. I hope to give it a fair and balanced review. First the good points ! Stateroom fine 1245 on Deck 10 Concierge. Near the lifts but not noisy in any way at all.Considered going Aqua for same price but was warned off by reviews which said that Aqua staterooms were under pool areas and were noisy early morning with chairs being dragged around. Our steward Jon was fabulous and deserves a mention. Everywhere was kept clean and he was very friendly. For reasons that will become apparent below we were really glad that we had our own balcony and we used it a lot. We ate in the Main Dining Room at a table for 2 ( We had asked for a 2 when we booked but were initially put on a 6 and this was quickly rectified) Thank Goodness because we must have had the BEST waiting staff ever. Yanti, Santi,and Sommelier Aneesh really looked after us well and were so friendly and kind it made the cruise for us. Assistant Maitre D' Pero never stopped walking around making sure all guests were happy and always had a friendly word, lovely man ! On other cruises we have always eaten at 8.30pm and watched the late show at 10pm This cruise was dining at 6pm or 8.30pm with the shows at 7pm and 9pm. In our opinion this didn't work. The theatre entertainment was at best fabulous to very very bad. One comedian was horrendous and deeply out of his depth.One of his first comments was something about Americans then "That's why the Brits hate you !" You can imagine the feeling after the initial intake of breath? He needs to find another job because he wasn't funny. The 3 guys singing Motown were superb as were the resident band and entertainment team. Sue Denning the Cruise Director did a great job with Pete as her assistant and never appeared to stop working. Music acts around the ship was ok but with some the songs were repetitive as was the late night disco...same songs each night. All the staff on board were brilliant,we couldn't fault them. They work long hours but always have a smile and a polite hello. Now for the down sides. There were 600 (Babies to 18yrs) children on a cruise that patently couldn't cater for them.They would have been better suited on Royal Caribbean where they have more things to do. First I'd like to say that the majority were well mannered and polite. However there were a huge minority who were not and were allowed to run feral around the ship with the accent on run ! They must have been bored because they were forever playing on the stairs. They ran through Oceanview buffet restaurant or walked at you in groups with no intention of moving around you. These tended to be 9-14 yr olds. I also personally saw a child on his own run through the main dining room to the toilet with waiters carrying trays loaded with food having to swerve out of his way. At night they congregated in the Hideaway or the Library, swinging around in the chairs,throwing cushions around, leaving cans lying littering the floor. The older teenagers seemed to walk around in packs and although I never saw any bad behaviour they seemed blind to the fact that other people were around. I've read a review earlier on from a parent criticising Celebrity for not putting enough things on for kids. I don't think they realise that this is not that sort of ship ! in our previous cruises there were about 20 children and you hardly ever saw them. That's why we were astounded to find 600 on board ! If we had known we would never have booked this cruise. Celebrity please either change how many children you welcome on board or let people know its going to be like Butlins ! The New moon party on deck was something we looked forward to. We didn't expect there to be both pools full of screaming children of all ages, the youngest we saw was 3/4 and this was at 10.30pm. Because they were in and out of the water the deck was awash and a poor pool attendant was desperately trying to keep everywhere dry to avoid accidents as it was very slippy. We didn't stay long as this was more like a Carnival or Disney cruise and not what we'd signed up for. We spoke to many parents who didn't know where their children were and some who obviously didn't care. I spoke to a couple who said their 14yr old son had come back the night before at 1.45am and they were in bed ! I could go on but I think you get the idea by now. DON'T book a cruise in the school holidays with Celebrity. I spoke to many people who said it was their first cruise and would never cruise again. Such a shame ! It has put us off cruising with Celebrity again after singing their praises previously. We may try it again out of school holidays or try an adults only ship with another company. Besides the children we were disappointed with the shops on board. They had exactly the same things as they did last year. Everything very overpriced or cheap and nasty stuff in the sales they had. Excursions were ridiculously overpriced and the overwhelming feeling was that Celebrity are getting greedy, pushing trips, speciality dining and photographers circulating the Dining room while you are eating then charging silly prices for photos. I'm sorry if I've gone on but I wanted to give a balanced view instead of moaning about one thing. Despite all this we managed to have a nice time. Read Less
Sail Date: July 2019
My wife and I are fans of Celebrity, they just know what they're doing when it comes to cruising, service etc, usually that is! This cruise we felt Celebrity may have bitten off more than they could chew - so many kids set the crew ... Read More
My wife and I are fans of Celebrity, they just know what they're doing when it comes to cruising, service etc, usually that is! This cruise we felt Celebrity may have bitten off more than they could chew - so many kids set the crew up for a difficult set of circumstances. I'm sure the security guys were glad to see the back of (some) of the kids. That along with some bumpy weather, this cruise could be considered hard work for the Celebrity crew. We thought the food was always good, the Oceanview cafe was crowded, but once your seating was secured the meals were fine. Whoever was cooking the 'Indian Delights' needs a pay rise - loved it! The guys in the main dining room always do a great job, once again we thought the food was good, consistent standard, plus if you want more, just ask! As usual (with Celebrity) our stateroom attendant was awesome, always had our room spotless, she was even working thru the days she wasn't feeling great. (Bumpy weather) We thought the nightly shows were a touch inconsistent, a couple of beauties a couple of duds. The acrobatic kids were a definite highlight, so brave! We love a good comedian, we had three different guys this time - one great, one not so good and the other actually sang better than his comedy. Altho he came up with a couple of cracker jokes! My fav was about what his pet hate was? Having to give our first port of call a miss due to bad weather made for a few more sea days than we had expected, daily activities were a bit limited. The ports of a call were all interesting, altho a few extra costs involved with shuttles etc didn't go down well with most people we spoke to. Especially in Marseille, passengers asked to pay $20 for a shuttle into the city, only to go past the free shuttle 100m down the road!! Even though this cruise had it's issues, and it wasn't our best, we always enjoy our cruising, so didn't let the problems spoil the fun!! Read Less
1 Helpful Vote
Sail Date: July 2019
Positive reviews of this ship helped me make the right decision. I was travelling with a disabled mum, so knew this ship would be good for her too. The cabin was 3104 - accessible and was great for mum’s wheelchair and scooter. The ... Read More
Positive reviews of this ship helped me make the right decision. I was travelling with a disabled mum, so knew this ship would be good for her too. The cabin was 3104 - accessible and was great for mum’s wheelchair and scooter. The steward was lovely and kept the cabin clean and tidy for us. The staff are amazing! Annoy do enough to help you. The main areas we enjoyed were the upper deck of the pool - deck 14 - still in the sun, but away from the kids in the pool. The solarium was lovely too, just a shame it’s inside. We spent lots of time in the Passport Bar as this was closest to our cabin, and when entertainment was in the Grand Foyer you could enjoy it. The MDR was lovely, we chose our times and sat upstairs - cannot fault the food or the staff... in fact I preferred the steak in the MDR to to Tuscan Grille. I had a mixology class which was great fun. I also had a lovely facial... but BE WARNED.... I booked the cheapest one - which was still an arm and a leg... and she changed it without telling me, then when she said the bill total it was way more than I had planned. She said the facial I chose wasn’t right for my skin type, but as she didn’t want me about this I refused to pay the extra and she agreed to this.... they do add tip on - even though I had prepaid tips. The casino was great fun as were the quizzes and games shows. And the shows themselves were good - just one duff one out of two weeks. Sue the Cruise Director was great too! We did our own private tours of Rome and Tuscany - £500 for up to six people... better value than the boat excursions. We did the hop on off bus in Barcelona and Marseille. The shuttle cost was steep in one of the ports €20 each, but other shuttles were cheaper. It was great to get mum into the cities! Read Less
Sail Date: July 2019
We don’t normally cruise during school holidays but did so after making a fairly late booking following the lifting of travel restrictions for my wife following a medical condition. I have to say, we won’t be booking in school ... Read More
We don’t normally cruise during school holidays but did so after making a fairly late booking following the lifting of travel restrictions for my wife following a medical condition. I have to say, we won’t be booking in school holidays again. The ship was very crowded with I believe record numbers on board and it did have a detrimental effect in some areas, especially if you wanted a sunbed, and you didn’t mind being packed like sardines. Contrary to some reviews, we didn’t experience any problems with the youngsters except for the odd shenanagins with the lifts, if fact the ones we spoke to were very polite. We found the food onboard perfectly fine, with a huge selection in the buffet. The main dining room was ok, the portions were not too big, but you could always ask for more. We found drinks very expensive, but luckily for us we had an inclusive drinks package with our booking which saved us money big time. Entertainment was hit & miss, they had some good comedians, Jon Courtney being the highlight, but they had a truly dreadful one, I think he had come straight from the Apollo Theatre, and one of a long line of unfunny comedians of that ilk. Excursions were truly expensive, our advice is to do your own thing, you will save pounds. As for the shuttle prices, they really are a rip off. Having said all that, we enjoyed our cruise, our cabin was fine and the staff are brilliant. Embarkation and disembarkation are the best we have encountered on any cruise line. We will sail with Celebrity again but out of school holidays. Read Less
Sail Date: July 2019
Let me start by saying that we booked this cruise last minute due to a bereavement, we had initially been looking at Indepence of the seas but weren't able to get a space as we left it too late, so thought we would try Celebrity. We ... Read More
Let me start by saying that we booked this cruise last minute due to a bereavement, we had initially been looking at Indepence of the seas but weren't able to get a space as we left it too late, so thought we would try Celebrity. We werent disappointed. We knew we were booking in school hols, we knew it would likely be busy, there would be queues, lack of loungers, perhaps the odd feral kid here and there. We werent phased by this as we had previously been during this time with royal Caribbean and experienced all of the above and still had a great time. First impressions of the ship were great. I felt it was very classy, spotlessly clean, friendly and polite staff. I found the layout a little strange as I had maybe expected the central atrium to be a little larger. We were in cabin 6303 and 6301, cabin was more than adequate, very spacious and great balcony. The curtains I hope will be replaced during the refurb as there were a few little holes in them, nothing major. Our cabin attendant Frazer couldn't do enough for us, we learnt he had been working with celebrity for 20 years. We had an issue with flooding in one of the cabins one day, a quick phone call and an engineer was there within minutes and issue sorted. Our cabin was quiet, and in a great area for us. The balcony was obstructed, we were told this in advance and advised that the obstruction was that we would not be able to ,oom directly down to the sea but could look out, it was absolutely fine. During to the late booking we were assigned dining time of 8.30, we had a table of 4 which was fine, our servers were great, our assistant waiter Martin was so very lovely, always had a smile. The food was hands down better than Royal, although there were a couple of meals that came out lukewarm. We didn't do any specialty restaurants, though they all looked good, we werent give the hard sell either. Entertainment I felt was a little lacking, there were some really good shows, most of these provided by silhouettes own singers and dancers, some of the third entertainment was awful. We particularly enjoyed the hypnotist, but wondered why he wasn't put on in the evening? The second comedian should give up, he wasn't funny and i cringed the whole way through his act, the funniest thing abou him, was watching him run up the gangplank and almost missing the ship. Whilst cruise director was very visible-I dont think the lady stops working! - I would like to see more variety as I felt there was too many singing acts on. Our daughter was cruising with us, this being her 6th cruise, and being 15 years of age, she knows how to behave and how we expect her to behave. After a horrendous experience last year on Royal we were apprehensive as was she, as to whether she would make friends and have a good time. We didn't need to worry, she made a lovely group of friends, one girl in particular. The youth counsellors seemed to organise lots of activities, and our daughter had a great time, she wasnnt roaming round the ship at all hours, she had a curfew of midnight and was generally in before this each night, if she wasn't with us, I knew where she was each night. I do know there were lots of kids onboard, but we honestly never experienced any of the bad goings on that others saw, obviously we struck lucky. I would be mortified if my daughter behaved as I've heard others did. All in all we enjoyed our cruise, so much so we booked again for next year- though not in school hols!! Read Less
13 Helpful Votes
Sail Date: July 2019
My wife and I cruise extensively. We love Celebrity ships for service at par with 6 stars luxury cruises. Smart ship design with multiple areas where one can enjoy smooth music, drink, conversation is another undeniable attribute of all ... Read More
My wife and I cruise extensively. We love Celebrity ships for service at par with 6 stars luxury cruises. Smart ship design with multiple areas where one can enjoy smooth music, drink, conversation is another undeniable attribute of all Celbrity ships. Edge managed to lack all the above. Service in all public areas is below average. Pool is small for the ship and is further squeezed by several lounges semisubmerged in the shallow part of the pool. Occupants of those lounges naturally being served drinks and food.I am not sure if that is the main reason or just a contributing factor but water in the pool is far from clear. It was totally uninviting FOOD in main dinning room was average. Menu DID NOT CHANGE for the duration of the cruise. Buffet affords usual fare, typical for cruise ship. Nothing special. We did not visit any specialty restaurant. DRINKS. I have never spent time in line waiting for service in the bar at any other ship. Edge was the first. DISEMBARKATION. Magic Carpet is a great innovation and made departure from the ship to tenders a breath. CABIN. We decided to book infinity room based on description on Celebrity site. This is the most non-functional poorly conceived design one can imagine. It is pretty much expensive ocean view cabin. If window is open room temperature immediately equalize with one outside. Shutters planned to isolate room from “ opened” balcony do not provide one. In order to close the metal drape to darken the room requires chairs to be moved inside of the cabin. Nightstands are very small ( size of shoebox) with a half of the surface occupied by standing lamp. One of them deemed unusable completely by the room phone. In bathroom long sink eliminate most of the vanity surface. Wardrobe has no room even for cloth, obviously forget about placing suitcase there. EXCURSIONS. We chose this trip because of great itinerary. Service provided by local guides was appalling. The main goal of most of excursion was to bring group to a local prearrange store. I am not even mentioning misinformation about Pisa Florence trip with stop at a local leather factory became a substitute for Pisa. Level of information provided was very poor. OVERALL. Value for money poor. Service below Celebrity level. Disappointed Read Less
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