Celebrity Western Caribbean Cruise Reviews

This cruise has been a total and complete disaster. We are currently on the Celebrity Summit. We got on the ship and should have gone w our gut feeling to turn around and get off. It has been the worst vacation we have ever had! Our room was dirty and disgusting upon arrival. We tried to get off in Key West but due to the Jones Act we would have been charged around $4k to get off. We sucked it up ...

This was our first cruise on Celebrity since 2006. We sailed on the Constellation to Canada/New England and had a great cruise, so we were excited to return to Celebrity. This was a probative cruise for our bookings (B2B) in Australia/New Zealand in March/April 2025. Our excitment was quickly tempered as we embarked. First issue, we made the mistake of adding Premier Access to our reservation, ...

This was the worst cruise we’ve ever been on. Food was awful and inedible. Absolutely horrible with no flavor. There wasn’t even a dessert that was good. I don’t know how you mess up cake. It was like eating a pile of sand. The apples in the apple tart tasted like chemicals. I hardly ate anything all week. Only one restaurant that’s included. Our bathroom had a constant puddle on the floor ...

On Jan 12, my husband and I boarded the Celebrity Constellation for a 12 night cruise. We had been notified that the previous cruise had contacted norvovirus. Therefore the boarding process would be delayed while they did an extra level of cleaning of the ship. We finally boarded and wait until around 2:30 in the afternoon when the crew announced that all cabins were clean and we were free to ...

While this is not my first Celebrity Cruise, or even first time on the Summit. This has by far been the worst experience. Have been charged multiple times for the same items that I have had to spend time disputing. Our room has 6 outlets and 3 dont work in any way, the 3 that are out are bedside outlets. Have had 1/2 of our food orders incorrect with no offer of replacement. While since going on ...

This cruise line gets the award for the best nickel and diming their passengers. Let’s start with the fact that you need to buy a beverage package (there is even one for water). we bought the classic for our two nieces and the premium for us. Turns out we had to upgrade the nieces from classic to premium because ice tea and cokes were not on the classic menu. One niece went to the spa and ...

DON’T GO ON THIS CRUISE!!! I have been on 20 cruises, most of the on Celebrity, including 5 on Equinox. Decided to go on Equinox again, but this was by far the worse cruise experience I ever had. It started by them delaying embarkation, due to them having few prior cruise passengers getting sick with vomiting and diarrhea. While I understood that they needed extra time to clean the ship, ...

We have been cruising since 1978. I must say the ship was beautiful, BUT.....The food in the dining rooms was terrible. The food choices were not good, and more like you would get in a diner. The service was very slow, and not up to par. The food was served barely warm. We were so disappointed after trying the dining room once for breakfast, and twice for dinner, that we ate in the buffet ...

My family upgraded to the premium package; unfortunately, nothing was available. Premium orange juice, Evian water, and Arizona Ice Tea were not available the entire cruise. Aqua Panna was available during dinner, (01 bottle) but unavailable during our stay. At one point in time the private bar advised me that area where this water was stored was closed. My son is a special needs adult ...

This was the 9th Celebrity cruise for me; the 2nd on the Constellation. My first experience with cruising was with Celebrity on a Mediterranean with my mother in September 2004. I was so impressed with the level of service, food quality/presentation and the entertainment that I encouraged my husband to go with me on a Eastern Caribbean with Celebrity on the Millennium in 2007. He was hooked! We ...