Celebrity Venice Cruise Reviews

I would like to start this review by stating that I have taken most of my trips with another cruise line and I am extremely disappointed in everything on this trip. We spent 5k for our cruise and another 2k for travel and adventures and needed stuff including WiFi for cruise for two people as they make you pay per device and didn’t receive 5k in services or travel! The vessel is a bit outdated ...

Our recent trip on Celebrity Constellation from Venice to Rome was a disappointment. The number of people, the noisy activities, the lack of basic information and the continual selling of products produced a less desirable atmosphere. Also, in many ways it was like going to a private club where one did not know the rules. Throughout the cruise we were finding out how things worked or what was or ...

We had chosen celebrity as we were under the Impression they had the best most Morden ships that catered towards adults, and a focus on well being etc How wrong we where. Its full of children and the ship is so old and run down it was just so naff. You will not get a seat by the pool st any point during your stay and even if you did it will be ruined by screaming children and awful singers and ...

We have chosen this cruise because it was supposedly be a 5.5 stars however we were VERY DISAPPOINTED with Celebrity Constellation!!! 1st day upon our check, the room was dirty, with stains on the chairs. The telephone in our room was so filthy and sticky, that the buttons, as you pushed them down would get stack and not work. Disgusting!!! Our bathroom floor had a leak problem. While we were on a ...

We chose this cruise because of the destinations, and because we had sailed Celebrity on one other occasion and it was amazing. Embarking was fine. However once at our room we realized the ship was in very poor shape, and needed either to be refitted or retired. Our balcony was very dirty, rust in all the corners, couldn't see through the glass on the balcony because it was so dirty (this was ...

This was our 24th cruise. Sailed some time ago on Celebrity and was very pleased. rationale for booking this cruise. BOOKING ONCE PURCHASED: on line web site a nightmare. Each time info submitted 20 minute wait to enter next info. Even staff were frustrated. Almost canceled because of this.Clearly, should have. EMBARKATION: Agents new. required assistance repeatedly. One agent started that ...

We were in a platinum suite for our 7 night Adriatic cruise. Our butler and cabin steward were fantastic. They didn't fix our problems but they were honestly trying (more than I can say about anyone else on the ship.) Celebrity is TERRIBLE. We called them the first night to tell them we had no hot water. 4 days later, they finally fixed it. The only problem was we ONLY had hot water. It was ...

Since we are diamond RCCL folks, we were looking forward to at least the same type of customer service on a Celebrity ship, but that was not the case. Hardly a day went by that wrong information was given to us by crew members, which caused us great inconvenience.And we were told many times that no one knew answers to our routine questions.No one made an effort to find answers, either. In Venice, ...