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Sail Date: May 2019
First time in a Millennium class ship, not overtly impressed. Needed a refurb and the layout of some areas like the buffet, elevators, main parlor were small and odd. I'll definitely make sure I'm on a solstice or edge class ... Read More
First time in a Millennium class ship, not overtly impressed. Needed a refurb and the layout of some areas like the buffet, elevators, main parlor were small and odd. I'll definitely make sure I'm on a solstice or edge class next. I enjoyed Blue as we usually do concierge class. The wine selection by the glass even for premium is seriously lacking...the wines were poor and cheap. I missed Murano. I also found the constant upsell annoying and constant. I found the guest services staff a bit rude at times. I enjoyed the change in aqua class but I'm not sure it's worth the extra money, but it was nice to try. I really enjoyed the staff at Blu and the itinerary was good with only one sea day. I would recommend the cruise maybe just not the ship itself. We didn't do any celebrity cruises excursions but booked many good ones on our own. Read Less
1 Helpful Vote
Sail Date: May 2019
Just returned from a first cruise on Constellation . Was a bit worried as some of the reviews mentioned wear and tear and dated ship. Worry not! The ship looks great, immaculately clean, a lovely stateroom, (maybe not the most modern of ... Read More
Just returned from a first cruise on Constellation . Was a bit worried as some of the reviews mentioned wear and tear and dated ship. Worry not! The ship looks great, immaculately clean, a lovely stateroom, (maybe not the most modern of colours) and beautiful communal areas. But what made this trip so good were the staff, right through from the stateroom attendant to the restaurant and the entertainment team, everyone was welcoming and attentive. Somehow they managed to combine friendliness, fun and fantastic service. Food was excellent wherever we ate, entertainment was varied and fun. Live music in bars was relaxing and not too loud. We had Free Dining and were prepared to share a table. As such, whatever time we arrived for our evening meal, we were seated immefiately. We did afternoon quizzes, fun but testing, watched football on the top deck big screen, went to the theatre each evening. The Cruise Director is a sheer delight and his sense of fun is infectious. We travelled around the Adriatic from Venice to Rome and the ports varied from the beautiful Dubrovnik to the vibrant Naples, quaint Kotor, stunning Valetta and chaotic Catania. For us the variation added interest and charm. The only thing I would pull Celebrity up on was embarkation, which was somewhat chaotic, although, that could have been due to Venice port authorities. Disembarkation was excellent. Read Less
1 Helpful Vote
Sail Date: May 2019
I was disappointed in this cruise, and I don't think I will sail with Celebrity again. The food was nothing special at all; and we didn't think it was any better in the 2 specialty restaurants we tried. The cafe desserts ... Read More
I was disappointed in this cruise, and I don't think I will sail with Celebrity again. The food was nothing special at all; and we didn't think it was any better in the 2 specialty restaurants we tried. The cafe desserts never changed and were less than ordinary. We also didn't find the staff to be very friendly. They rarely smiled or tried to be pleasant it seemed. There were some who were great (and our stateroom guy was great) but in general many were mostly disappointing. They nickel and dime you; and won't even print boarding passes for those that don't have an internet package! They charge for ice cream(for some) at the ice cream place across from the cafe! Entertainment was so so. The computer room guys were not helpful or knowledgeable. Many of the staff were on the their phones! always pulling their phones out of their pockets and looking at them. Not enough activities and not varied enough. Read Less
Sail Date: May 2019
I enjoyed the people I met on the cruise. I found the service from the staff to have been wonderful. The ship is clean and well maintained. Most of the entertainment was good; however, It wasn't horrible; it was just not great. Food ... Read More
I enjoyed the people I met on the cruise. I found the service from the staff to have been wonderful. The ship is clean and well maintained. Most of the entertainment was good; however, It wasn't horrible; it was just not great. Food was good, but to get great food, one has to eat in specialty restaurants. Bottled water, soda, and juice is now an extra, and the constant marketing of restaurants, Internet packages, and drink packages is annoying. In the past, Guest Relations would confirm your return flight. Now, unless you have purchased the Internet package, one must pay $34 for an hour of Internet usage to spend the 5-10 minutes it takes to log on to the airline and reconfirm the flight. I find that kind of nickel and diming annoying. Had I been a first-time cruiser, perhaps I would not feel so strongly, as I would not know any better. As for the ports of call, I enjoyed most, but the level of enjoyment was tempered by the crowding in some ports, especially the beautiful Santorini, where tourism is out of control. And despite the crowds in most ports, our tour guides told us that this is "low season" and the the overcrowding that we experienced was nothing compared to what it will be like over the summer. God help those traveling then. Had a good time and will not travel again with Celebrity, I wish I did not feel as though I constantly had to shake the piggy bank every day for what should be just routine service. Read Less
1 Helpful Vote
Sail Date: May 2019
We hadn't planned to book Aqua Class but ended up doing so, made little use of spa but cabin was very nice well looked after by Lester. Restaurant was main benefit and it was excellent, food very good and portions small enough to eat ... Read More
We hadn't planned to book Aqua Class but ended up doing so, made little use of spa but cabin was very nice well looked after by Lester. Restaurant was main benefit and it was excellent, food very good and portions small enough to eat three courses. Front of restaurant team were outstanding and Frederick serving a delight. Somellier Enrique a star and chose great wines for us. Ports / excursions were good and we loved most, as people have said Santorini was beautiful but overun. Entertainment was better than we expected and casino staff good, had a great time with some regulars on blackjack table. Even though ship was quite full we found it easy to find quiet spots if you wanted them. Whether you can justify extra cost just for Blu is difficult but on balance we think so. Loved our first trip on Celebrity and looking at our next. Read Less
3 Helpful Votes
Sail Date: May 2019
It was our third cruise on X and 7th cruise overall. My wife and I in our mid 50s, loved our experience on Constellation. We had no issues with the embarkation and debarkation processes. Loved our stateroom, its location and perks ... Read More
It was our third cruise on X and 7th cruise overall. My wife and I in our mid 50s, loved our experience on Constellation. We had no issues with the embarkation and debarkation processes. Loved our stateroom, its location and perks associated with Concierge Class! Excellent and dedicated staff, have provided us with an outstanding service quality! We loved the food in the San Marco Dining Room and Oceanview Cafe. The Cruise Director and his staff welcomed us to participate in activities such as safe archery, bean toss, trivia games, bingo, Minute to win it, Deal or no Deal, Silent Disco, Karaoke/Bandeoke in addition to the traditional evening shows. We really had a good time! We used Celebrity Excursions in Dubrovnik, Chania (Souda) Crete, Athens, Mykonos, Santorini, Rhodes and Katakolon. All offered comfortable buses, very qualified guides able to explain the history behind the vestiges and for the most part, were very well organized! Santorini with 4 cruise ships in port, was a bit of a let down for us and most of the cruisers we met on our ship: The main reason is the bottle neck created in Fira, requiring all passengers to return to their ship via this single exit « door ». Passengers had to use one of the following 3 options: Cable car ( 30-45 minute chaotic line up,) Descend the 600 steps on the back of a donkey or on foot, on the path used by the donkeys, which was slippery, smelly and involved having to pass directly and unsafely close behind « parked » donkeys. This said, Santorini is and remains a very beautiful island, In short, we enjoyed a beautiful experience and this trip will remain part of our lifetime memories. Read Less
Sail Date: May 2019
Wonderful cruise with a great itinerary.. The service was incredible and the food was great. Traveled with a group of 14 people. No complaints from anyone. None of us had a bad meal on the cruise. Every crew member that we encountered ... Read More
Wonderful cruise with a great itinerary.. The service was incredible and the food was great. Traveled with a group of 14 people. No complaints from anyone. None of us had a bad meal on the cruise. Every crew member that we encountered bent over backwards to make sure we were happy. Loved the ports we visited. Drubrovnik and Santorini were our favorite stops. We used ship excursions in Athens and Santorini. Both excursions were as advertised. On both excursions the guide was very informative and helpful. In Santorini, the only issue was the long line to use the cable car to get back down to the ship. Very crowded due to 4 cruise ships in port. I wish the coach could have taken us back to the port where they picked us up as an option other than the cable car or walking down over 500 steps. Other excursions apparently did that. Our cabin was very clean and the attendant was responsive when we needed him but left us alone when we didn’t. Overall the ship was very clean and comfortable. We went to the outdoor terrace several times and used a free cabana to watch movies. Movies show multiple times per day. Our group dined in the Tuscan grill one night. The food and service was truly fantastic. For a $45 additional charge per person we thought it was a great deal. I didn’t use the fitness facility but the activities on the ship were plentiful and the few that we went to were fun. The “silent disco” was a blast. We also watched a couple of game show like entertainment activities and they were fun. The shows were very good but not all great as compared to other cruises. Live music around the ship was very good. Each day there were musicians and singers performing in various areas. I really enjoyed them. Reading some of the criticism here on the website made me wonder if we were doing the right thing by taking this cruise. I found everything to be great. Sure, if you look hard enough, you can find a rust spot. I think the ship is in great shape. We really like this size of ship and the reviews that I had read criticizing the ship are too harsh. Nothing wrong at all with this ship in my opinion. In our view when the ships get so big and carry 4-5 thousand passengers, the amenities get harder to access. Read Less
Sail Date: May 2019
We chose this cruise because of the itinerary and the fact that because the Constellation is a smaller ship we could begin our cruise from Venice. Boarding was easy and within 30 minutes of arriving at the terminal we were on board. ... Read More
We chose this cruise because of the itinerary and the fact that because the Constellation is a smaller ship we could begin our cruise from Venice. Boarding was easy and within 30 minutes of arriving at the terminal we were on board. Throughout the cruise we found the staff to be among the most service oriented and friendliest of any of our 34 cruises. The main dining room food was excellent, although it’s obvious they have pared down the menu choices somewhat. We also ate in Sushi on 5 and Qsine and found the food and service in both to be outstanding. We took 2 ship excursions and they were excellent - one in Rhodes and one in Olympia. Tendering was handled very efficiently in Santorini - but the situation with the long wait for the on-shore gondola is ridiculous - not Celebrity’s fault though. At the rest of the ports we took private shore excursions. Entertainment on board was excellent. We enjoyed each of the production shows and the 2 guest musicians; the magician was so-so. We especially enjoyed the “extra” show of Broadway show tunes that the production cast put on on our last sea day. We always found a place to sit and relax. The trivia sessions were pure fun - no fierce competition - just a good time. Bar service was prompt and the drinks were well prepared. Our ocean view stateroom on Deck 2 was room, and our cabin attendant kept it in spotless condition. If there is one thing we would want to change it would be to add another sea day in the middle of the cruise - the pace was pretty grueling if you took advantage of truly seeing each of the ports - and we did. The ship is a little worn, but the crew works hard to keep everything running well. We like the size and layout of the ship - we never felt crowded and getting around was very easy. Read Less
10 Helpful Votes
Sail Date: September 2018
Our recent trip on Celebrity Constellation from Venice to Rome was a disappointment. The number of people, the noisy activities, the lack of basic information and the continual selling of products produced a less desirable atmosphere. ... Read More
Our recent trip on Celebrity Constellation from Venice to Rome was a disappointment. The number of people, the noisy activities, the lack of basic information and the continual selling of products produced a less desirable atmosphere. Also, in many ways it was like going to a private club where one did not know the rules. Throughout the cruise we were finding out how things worked or what was or was not available, such as no access to the Reflections lounge in late afternoon unless you were a frequent passenger of Celebrity. I did not feel welcome. The company failed to provide details such as floor plans in each cabin although there was room for a 48-page catalogue of the art work that could be purchased. Basic information about the ports that we visited was not given to passengers although I discovered partway through the cruise that the concierge had some information. And sometimes there were a few maps etc. available if you knew where to look and got them before they ran out. Celebrity advertises its select Dining program as allowing “guests flexibility with evening dining. Guests select to dine between the hours of 6:00-9:30 each evening, much like a regular restaurant”. But the reality is quite different. On the first day we learned that reservations could only be made before 6 pm or after 8:30 pm and only one day in advance, not for the entire cruise. Partway through the cruise we learned that pagers were available so that you could check in earlier than 8:45 pm (the first available evening reservation) and wait to be called (usually 30-45 minutes). As part of the three-dinner specialty restaurant package, we were assigned on the first evening to the Qsine Restaurant, a restaurant that offers a “unique experience”. Here we sat on mismatched chairs and tried to order from icons on a computer tablet. It was not a relaxing environment, especially when the trendy tubes that doubled as spoons spilled melted ice-cream all over our hands. The Tuscan Restaurant was excellent. We selected this cruise because it was one of the few companies offering two days in Malta, a place with a rich history. However, there were no presentations on Malta but there was time for a talk on gemstones. I was told that it was a corporate decision about when to offer “enrichment” talks. Similarly, it was a corporate decision to put the office of the concierge in the library. Hence, the quiet atmosphere was interrupted by phone calls and visits by passengers seeking information from the concierge. In addition, the open staircase in the library led to the computer room where there were classes and other noisy activities such as selling new tablets. The emphasis on the cruise seemed to be one of selling: either new products (tablets, clothes, watches, art work) or packages for activities during the cruise (internet, beverage, dining etc.). For me, travel is an opportunity to experience new places and learn about their history; clearly, my objectives and those of Celebrity are at variance. My lesson – choose another company. Read Less
Sail Date: September 2018
Visiting Eastern Med coast was our chief aim. We boarded early having booked a taxi from our hotel, the driver came rather sooner than needed but we were welcomed by CC st the port and boarded after a short wait. Our steward, Lourdes, ... Read More
Visiting Eastern Med coast was our chief aim. We boarded early having booked a taxi from our hotel, the driver came rather sooner than needed but we were welcomed by CC st the port and boarded after a short wait. Our steward, Lourdes, welcomed us too and gave very good service. However, she asked that we put our bags out before dinner on the last night as she had to move them all which was surprising. The organisation in MDR was chaotic on the first night and we had to queue for quite a time despite having gone through the tedious process of pre booking on line before we left. It was much better Day 2 onwards. I would like to have had the same waiter every night as one particular team was very good. Our sommelier was excellent. He explained the lack of our usual wine as the container hadn’ t caught up with the ship and wine was being locally sourced. He always came up with something good though. Trying to book shore excursions on line proved frustrating. We particularly wanted to visit a National Park in Croatia. No way say Celebrity! Over 70’s are banned! I am more fit than many of the younger people on that ship but was told it was an insurance issue. Talking to other passengers, one was keen cyclist was banned from a cycle ride and another couple from a wine tasting in botanical gardens for the same reason! Get a grip Celebrity! Azamara and Saga do the same excursions with no age limit. ..... using the common sense approach. In the event, a note on Cruise Critic was answered by a lady who had organised a private tour and asked us to join them. Age range on this group of 7? 19 to 86 and we all managed very well! We booked a trip to Mt Etna from Catania only to wake up in Syracuse! Apparently there wasn’t a berth for us! Really? Were CC gazumped for the space? No explanation was given. This meant an unplanned tendering, late departure of the CC tour and an extra 2 hours travelling. We were offered a discount on excursions, if booked on board, so we made the required appt with the Shore Ex manager and sat there while he told us what he liked about India, what he would do and how we should immerse ourselves in the environment etc. He took no notice of my discomfort in crowds and our desire to see countryside. In the end, we left and made a list and returned with a detailed list leaving no room for discussion. Our first CC tour was excellent. We went to beautiful Lake led, were rowed to the island and had an excellent, infirmative guide. We have cruised with Celebrity quite a few times a enjoy the ships but corners are being cut to the customers detriment which is sad. I am sure savings could be made less conspicuously. Do they really need to change an unmarked tab,e cloth after every customer? Could they leave the bed linen an extra day? More eco friendly, cheaper and less wear on the linen from washing! We have got further cruises booked with CC but it is not the experience we have been used to. Read Less
17 Helpful Votes
Sail Date: September 2018
We are a Canadian couple in our early 50's have done both cruising and all inclusive packages. This was our 20th cruise and 2nd with Celebrity. ( some back ground details so you understand this was not our first experience at ... Read More
We are a Canadian couple in our early 50's have done both cruising and all inclusive packages. This was our 20th cruise and 2nd with Celebrity. ( some back ground details so you understand this was not our first experience at travel.) We had chosen Celebrity as this was our second European journey with Celebrity. Love the size of the ships and the itineraries. We also landed a few perks that were nice incentives as well. Embarkation was smooth and quick in Venice. We did stay at an Airbnb for 3 days prior to tour around. Water taxis are easy to negotiate in Venice. Purchase a multi day pass and explore on and off. We water taxied from the airport to our Airbnb. Easy peasy. Just research in advance. We were on the ship in 20 mins of arrival at the port. Smooth, checked in and eating our lunch on board at 12:30 cabins were ready at 1:30 luggage at room by 2:30pm Muster drill at 3:45ish then off to the races for 10 amazing days. The ship is wonderful. My only complaint. Not even a complaint more of an observation was the main piazza. It really did not exist like in most ships there is a vast opening from the 3rd floor all the way up to the 7th. Seats all around so you can ppl watch and listen to entertainment. As this is an older ship the design, it is quint and areas are choppy. Like I said an observation and unique. Not a disappointment. The staff were friendly and polite at all times. They are hard working people miles away from their families for months on end to ensure that we as passengers have a pleasurable experience. I often get to know our waiters, they have wonderful stories. Food was excellent. Bar service never an issue. The Classic booze package was just perfect. House wines wonderful, from Tuscany, Chili, South Africa to name a few. Did not feel the pressure to upsell at all. Spirits were plentiful and mid range. Really unless you are a alcohol expert Classic is perfect. Cabin was well appointed. Balcony was perfect size, room steward was tentative. Our ports. 1. Koper Slovenia: itself is very small, so an hour or so is likely to be enough time to stroll then head out and explore. Ships dock opposite a lift which takes you up to town level. You can also walk its about 6mins. We took the public from Koper to Piran which is a really pretty town a little along the coast and the drive there and back has some scenery too. Regular city buses and inexpensive. Travel every 30 mins to and from Piran is a must. Go to the info centre and we booked a 7 Euro per person walking tour for 90 mins. It was excellent. Such a beautiful spot and have the narrative along the way was exceptional. Eat at a seaside restaurant. Excellent seafood. 2. Zadar Croatia: Free shuttle from the ship to town. Bus lets you off at the boardwalk first hit the The Sea Organs (http://vinovo.magnify.net/video/ZADAR-Morske-orgulje-Sea-Orga) Then continue on the board walk into old town. Explore I suggest you stay in the old part of the town, sit in a caffees, do some people watching, than change a spot and do the same. The church St. Donat and the treasury chamber are worth the visit inside, other than that Zadar is more an experience of strolling through the streets (like ST. Paul de Vence near Nice or Aix a Provance near Marsellies if you are familiar). 3. Dubrovnik Croatia. Having stayed there 6 yrs ago did not want to visit old town. That is amazing and walk to the bus terminal which is adjacent to the cruise terminal and busses travel to and from old town for cheap. .The ship charges 5 xs the cost for the same thing. We opted to visit sea-side town of Cavtat. Not a long bus ride but what a beautiful town. We just strolled along the waterside that borders the town. Swam in the Adriatic. 5 areas to sun yourself on a pier. rent chairs and relax for a couple of hours. A lot of nice café’s and places to sit as you walk. Hiking / walking paths easily marked worth strolling. What a great day and a must see this town. A ferry ride back to Dubrovnik or the bus. we opted for the bus as it brought us back to the terminal next to the ship. You can take Libertas #10 from the Gruz Harbor directly to Cavtat. Bus cost is 25 Kuna per person, no foreign currency. Take the small boat back to the old town, 4.Kotor Montenegro. Wake up early and watch the sights pulling into the harbor.Bay of Kotor surrounded by steep,mountains lined with historic buildings, churches, towers, docks, and marinas along the shore. It’s onthe list of the 25 most beautiful bays in the world. We tendered and walked the stairs 430 up the side of the mountain. The views amazing. Arrive early and do this. the hike up is aprox 50 mins. Not for the faint of heart. Bring water. The walk down was good but started to get crowed by fellow tourists. Spend the rest of the day in Old town getting lost in the streets and enjoy an Aperol Sprits and seafood. 5. Sea day..need I say more. Sleep in and enjoy the amenities of the ship. Message special at the spa for this day. FYI. Book it the evening before they promo that on the ship. 6 & 7. Malta Valetta. 2 days. purchase the hop on hop off pass for 2 days. 32.00 usa and it is charged to your room by the ship. Excellent cheap way to see the Island. We did the red line one day and the blue line the next. Spent time in the old town. they have 2 for 1 dinks on the main street. 2 aperol spritz for the price of one. Good way to finish an afternoon. We swam in the Mediterranean at the Grotto. 8. Sicily - Sircusa ( did not stop in Catania Italy due to berth availability.) Sircusa was an amazing surprise. Tender to the Island. Walk to the right. find the market what a great experience. The market with the local produce, spices, cheeses and the vibe of the shop keepers. Stoll old town and have a lunch. Walk the marina. Impressive yachts. 9. Naples. Having been before we opted for the Fast ferry to Capri. Beautiful, stunning and totally worth the 40min Ferry ride. Ferry from Naples to Capri departs at 8:35 / 9:10 Purchase at the ferry. Once on Capri immediately purchase ticket for Naples ( fills up fast) Capri harbour a taxi or trolly up to the town for glorious views - especially dizzying vertical views waaaaay down to sea- level from viewpoints on the edge of town. Capri there are a number of little restaurants and shops right by the docks Don't buy the ticket online ahead of time. When you get off the ship just go to the left and you can buy your ticket. Check the schedules though as you may not want a round trip with the ferry company. Some are faster then others. If you aren't going round trip with the same company just buy your ticket in Capri right there when you get there and you are set for your return. Be sure to do the chair lift, the views are amazing!!!!!!. We hiked the Arco Nature walk. totally worth the view. took us 25 mins of meandering through small walk ways with surprising views around each corner. Away from the crowds. It was fabulous. We had a great sea view lunch then back to the ship on the 2:50 Ferry gave us time to relax on the ship. 10. Rome. Having been before. Unfortunately high tailed it to the airport. aprox 50 mins from the port. Pre arrange a driver. Fellow travellers are congested at this port trying to arrange for transportation. If you choose to do Rome for a few days. It is a must. Book and Airbnb. Book tours through Viator. and take in the sights and food you will not be disappointed. This was an amazing journey. My apologies if this seemed long winded. These reviews do help me with journaling my travels. I found these tips to be of help for me while doing my research. I hope this will be of benefit to others. Celebrity will not disappoint. Bon voyage. Ciao Safe travels. Read Less
3 Helpful Votes
Sail Date: September 2018
We chose this cruise (10 night Adriatic) because of the itinerary, Venice, Koper, Zadar, Dubrovnik, Kotor, Valletta, Catania and Rome. This was our first cruise with Celebrity, though not new to cruising, having sailed with several ... Read More
We chose this cruise (10 night Adriatic) because of the itinerary, Venice, Koper, Zadar, Dubrovnik, Kotor, Valletta, Catania and Rome. This was our first cruise with Celebrity, though not new to cruising, having sailed with several cruise lines previously. From start to finish our overall impression was understated excellence, professionalism and service. The Constellation is clearly an old ship, does not have the glitz like other ships but for us this was not an issue, quite the contrary. There was plenty of quality seating, even on the 'sea day' Use of the vast Thalassotherapy pool open to all guests without further cost and despite every cabin being taken there was no feeling of being the vessel being cramped. During the cruise the Master was notified that the Constellation could not berth at Catania, so overnight arrangements were made to tender in Siracusa. Free transport was laid on for those wishing to go to Catania. Having heard the comments from those who visited both it seems that consideration should be given to making Siracusa as the destiny, not Catania. A couple of issues, we chose to arrange flights and hotel stay ourselves, this saved £500 on the Celebrity quote. Celebrity charged $15 per overs on for port to town drop off, all the other cruise lines did this without cost, though charged for other things like premier seating. We found the cost of shore excursions exhorbitive and as such made our own arrangements. Tender to shore arrangements were poor, in Kotor the tender took 30 minutes. Despite somewhat lengthy queues waiting for tenders and preferential tendering for 'preferred guests', no seating was provided for disabled guests. As someone that uses walking aids I found the need for lengthy standing very hard. This was the only blot on what would have been a perfect cruise experience and needs addressing. In short, whilst we still book cruises for the itinerary, if we have the opportunity to sail with Celebrity again we would go without hesitation. Read Less
4 Helpful Votes
Sail Date: September 2018
We were pleasantly surprised by the upgrade fairy at check-in moving us from an OV to a Veranda. This was our tenth cruise on an M-class ship and our fourth on Connie. As with most Celebrity crews, the hotel officers were visible and ... Read More
We were pleasantly surprised by the upgrade fairy at check-in moving us from an OV to a Veranda. This was our tenth cruise on an M-class ship and our fourth on Connie. As with most Celebrity crews, the hotel officers were visible and approachable throughout the ship, particularly in the evenings. The ship itself is in very good condition considering it has been at sea for 17 years. We are looking forward to the Edgification of the M-class ships as some of the furnishings are showing their age. With the exception of our room steward who needed reminders occasionally, we found the remainder of the crew excellent, particularly Santosa and his team in the MDR. We felt the food was very good and delivered hot each and every time. The menu selections were broad and tasty. Embarkation in Venice was a breeze. We disembarked at the older terminal (tent structure) in Civitavecchia and found it sufficient. Porters were readily available. We particular enjoy the entertainment on Celebrity and found both the cast shows and single entertainers very good. (This is one of the reasons we prefer X over HAL.) Read Less
4 Helpful Votes
Sail Date: August 2018
For me, the highlights of this cruise were the views sailing in and out of beautiful ports: Venice, Dubrovnik, Kotor, Valletta. Service was great. Our cabin steward was excellent. After day one, he’d identified my favourite teabags ... Read More
For me, the highlights of this cruise were the views sailing in and out of beautiful ports: Venice, Dubrovnik, Kotor, Valletta. Service was great. Our cabin steward was excellent. After day one, he’d identified my favourite teabags and made sure I had plenty of them every day without me having to ask, which made me very happy! Embarkation, disembarkation and shore excursions were all very well organised and punctual. I liked how we would be sent off to start our tours as soon as there were enough people at the meeting point in the theatre for a bus full - meant we didn’t have to wait around for late-comers, and often we got going 10-15 minutes early. We had one tender port (Kotor) and were able to get on a tender without waiting either end. Food in the MDR was a bit hit and miss - some really nice courses, some mediocre. There were queues at 7.00pm for Select Dining on the first two nights and we got sent away with beepers for 20-30 mins. On the first night, when we came out at about 8.30pm, there was a big queue and people looking very fed up. After the first two nights, it settled down and we were able to go straight in. The tables for two are too close to their neighbours. The service was prompt and efficient. I thought the buffet for breakfast and lunch was excellent. There was a really wide range of food options, prompt table service for drinks, helpful and friendly staff. We ate there a couple of evenings but I didn’t like that so much - it was sparsely used, with several closed food stations which made it a bit depressing. We didn’t use the pools much as this was such a port intensive cruise. The pool area was a bit noisy and crowded to relax properly so we tended to sit on our balcony instead. Also really enjoyed the views from the Sky lounge. Sailing out of Kotor in the early evening, sitting by the panoramic windows in the Sky lounge with a glass of wine in my hand, has to be one of those experiences that will stay with me for a long time. Read Less
2 Helpful Votes
Sail Date: August 2018
Had an excellent cruise on the Constellation. Slovenia, Croatia, Montenegro, Malta, and Sicily are beautiful. The best scenery ever! So glad we had an outside cabin as we were able to see the wonderful ports as we pulled in and out of ... Read More
Had an excellent cruise on the Constellation. Slovenia, Croatia, Montenegro, Malta, and Sicily are beautiful. The best scenery ever! So glad we had an outside cabin as we were able to see the wonderful ports as we pulled in and out of them, starting with Venice. The most spectacular was Montenegro. Having breakfast on our balcony as we pulled into Kotor-can't beat that experience. We used the ship's shore excursions. We like to get out and see the countryside, so we chose those that go beyond the cities. All were informative, interesting, and well-organized with either a meal or snack and plenty of time on our own. The food was pretty good. I did not go hungry. I actually gained 10 pounds...We ate in the buffet and tried Tuscan Grille the first night at a discount and Qsine. Tuscan was good. Qsine the first time was fabulous. Decided to go again and unfortunately the second time it was not. The waiter makes a huge difference at Qsine. My favorite parts of this cruise were learning the history of the region with local guides, spending two days in Malta and spending quality time with my husband (as always). I can't wait for my next Celebrity cruise. Headed to Australia in 2020. Read Less
4 Helpful Votes
Sail Date: August 2018
We chose this cruise as it was docking in places we would like to visit. We didnt have chance to actually visit Venice, but sailing out was a sight to remember. The ship, Celebrity Constellation was beautiful, the staff amazing and all ... Read More
We chose this cruise as it was docking in places we would like to visit. We didnt have chance to actually visit Venice, but sailing out was a sight to remember. The ship, Celebrity Constellation was beautiful, the staff amazing and all the facilities were more than we expected. Our cabin, with balcony was roomy, plenty of storage and we enjoyed breakfast on the balcony bought to us on mornings we ordered it for-such a luxury. All meals were delicious, from breakfast, lunch at the grill and dinner in the evening with our two amazing waiters Clint and Michael, they were so attentive, even though they looked after several tables. Nothing was any bother and our meals were perfect. All staff were very polite and helpful, Ricia in the coffee lounge, with the amazing array of cakes and variety of coffees- we were very spoilt. The entertainment was first class and we looked forward to this each evening- very professional All staff provide such a wonderful service to all the guests and always have a smile. Docking at the ports and disembarking was straightforward, if you timed it right not long to disembark and embark - we were really grateful for the ice cold flannels on return too. We would definitely love to go again as we are now hooked after our first cruise and are already looking for one that will take in Barcelona for a day or so. We travelled with our friends and had a wonderful 9 days and nights seeing some lovely places and generally enjoying every minute. Thank you all so much . Read Less
3 Helpful Votes
Sail Date: August 2018
We had chosen celebrity as we were under the Impression they had the best most Morden ships that catered towards adults, and a focus on well being etc How wrong we where. Its full of children and the ship is so old and run down it was ... Read More
We had chosen celebrity as we were under the Impression they had the best most Morden ships that catered towards adults, and a focus on well being etc How wrong we where. Its full of children and the ship is so old and run down it was just so naff. You will not get a seat by the pool st any point during your stay and even if you did it will be ruined by screaming children and awful singers and party games. You’ll be charged 18% on every single bill, no matter how long it takes them to bring what ever you’ve asked for, which will most likely come wrong or cold The buffet restaurant is a absolutle zoo, you’ll be lucky to find a table let alone a clean one. The San Marco restaurant is trying to be 5^ food wise but it just isn’t the food is missing something, it’s not that it’s totally bland it just isn’t good enough for the price of the cruise. The ship needs some serious maintenance, paint all over every window in the restaurant and dreadful 80s decor. There’s nothing to do but drink and shop, and at every stage they will try to flog you something, usually a over priced Rolex or a photo package The tours are all over priced by 4x at least. We got a taxi transfer for €15 and celebrity wanted €60 each! You get around 8 hours in port if you get off the boat at 7 and return at the last on board time of 4ish The entertainment is quite good but very cruise ship, think singers who couldn’t make it past the live stages of X factor The other activities are all over priced, £39 to play bingo EACH! Everywhere is full of fat rude Americans which just makes matters worse. Awful holiday and I will never return. Read Less
6 Helpful Votes
Sail Date: August 2018
Saw the cruise advertised in the newspaper and it looked very appealing. The cost was just over £5000 but as my wife and I were about to celebrate "special birthdays" and wedding anniversary we thought we would treat ourselves ... Read More
Saw the cruise advertised in the newspaper and it looked very appealing. The cost was just over £5000 but as my wife and I were about to celebrate "special birthdays" and wedding anniversary we thought we would treat ourselves to a "special Holiday". We even upgraded to concierge class for that little bit of extra luxury and service. None of which did we get. Flew to Venice via the private terminal Stanstead. Very nice. On arrival in Venice the fast boarding we had paid extra for in "concierge" just didn't happen. We queued with everybody else. The ship itself turned out to be very disappointing . Very old and held together for the most part by paint. A lot of the internal furnishings had also seen better days. On Entering our cabin we were greeted with a torn valance around the bed, water marks on all the surfaces left by glasses and a large grease mark on the wardrobe door. All of which were still there when we left the ship 10 days later. The balcony had dirty screens and were covered with paint. Obviously the ships painters didn't use Specsavers as this was quite prominent all over the ship. Dining. On our previous cruises we have always had late dining sitting. On this ship, for reasons unknown to ourselves we were given "Select Dining". That in a nutshell is when you stand and wait outside the dining room until there is room for you to eat. Hurried through so as to make room for the people still waiting outside. Awful Entertainment was very good as was the places we visited on the cruise. Tipping. I always have a problem with this on cruises and on this ship I felt it really was in your face. I don't disagree with tipping in the long run but what these shipping lines seem to recommend is rather disgusting. If all the passengers were to abide to their tipping recommendations, this ship would have made just short of a million dollars. Ridiculous. I paid my own tips to the people that I had had dealings with and it obviously was not enough as they never spoke to me again. Disembarkation went very smoothly and to be frank, I was rather looking forward to getting Summary. I don't think that I shall be cruising for a long long time. Read Less
2 Helpful Votes
Sail Date: August 2018
Cabin was small and tacky, similar to a Days Inn. 300+ KIDS everywhere and disruptive - jamming elevators, slamming doors, running down the halls. The ship did little to abate the problem. No adult only areas. Kids in the bars long ... Read More
Cabin was small and tacky, similar to a Days Inn. 300+ KIDS everywhere and disruptive - jamming elevators, slamming doors, running down the halls. The ship did little to abate the problem. No adult only areas. Kids in the bars long into the night. Entertainment in show loung was lackluster. Service was terrible. Couldnt get a beverage in the lounges - few servers and they are oblivious. If you get their attention, they still take 20 min to return with a drink. Lots of people in white shirts and epaulets but they dont do the work. If I have to upgrade my class for better service, I might as well book an upscale cruise line with fewer people, no children and all inclusive. We were nickle/dimed to death and a constant push to purchase upgrade drink pkg or internet, which is absolutely ridiculously expensive! Spa ladies were like vultures. Food was mediocre. Lots of it in the Ocean View Cafe, but too many options which go to waste. Main dining room was OK. Specialty restaurants overrated. I have to say, if you complain they do attempt to remedy, but so many people were complaining. I spent too much money to have to complain to receive decent service. Dont believe Celebrity will be my cruise choice again. Read Less
6 Helpful Votes
Sail Date: August 2018
Well, we have just returned from our first Celebrity Cruise in 5 years having spent the last 5 on P&O. We were onboard the Celebrity Constellation having done 3 cruises on the Silhouette when she was new. Our cruise was the Adriatic ... Read More
Well, we have just returned from our first Celebrity Cruise in 5 years having spent the last 5 on P&O. We were onboard the Celebrity Constellation having done 3 cruises on the Silhouette when she was new. Our cruise was the Adriatic and the Greek Islands Cruise from the 20th August for 10 nights starting from Venice. We had stayed in Venice for 3 nights prior to the cruise and organised all transfers ourselves. First impressions of the ship were very positive, and embarkation was very smooth and efficient. We were onboard at about 11.30am and had not had to wait more than a minute to check in. We liked the size of the ship and loved the fact that she had a large prom deck, though disappointed that it does not go all round the front or the aft of the ship. Our cabin was superb – we had Concierge Class 7203 which had a huge aft balcony with 2 sun loungers and a small table, a large table and 4 chairs. There was easily enough space for more! I would say that the balcony was about 15ft by 8ft at the least. The shades above made it very private and it was very quiet, with a mixture of shade and sun. We had been worried that the length of the balcony would make the cabin dark, but this was not the case and the cabin was light and airy. As travellers from the OK we were really pleased that we were asked If we wanted a tea kettle – and very surprised. A nice touch for us Brits! One thing that surprised us was that the cabin next to us was a family cabin and not another CC cabin. This was a surprise as had we realised this we would have chosen another one. No offense to anyone with children but in the school holidays it can be a lottery re possible noise with children on a balcony. Thankfully, the family next to us were generally respectful of others and quiet and we thank them for that. If we travelled in an aft cabin on this class of ship again we would check out what cabins are either side in case we were not as lucky next time. One thing that struck us about this aft cabin was that, unlike the Silhouette aft cabin and an aft cabin we have had on P&O’s Britannia, there was no juddering or vibration and when docking we very rarely felt anything. Connie came across as a very smooth, well balanced ship – if that makes sense. No soot either! Our cabin was comfortable, though some of the furniture a little worn and our balcony rail needed some TLC (but looking at the one nearby I think it was the next one to have some varnish!). The bathroom was excellent, and the storage space was amazing. We’ve never had a cabin with so much space to store our belongings! Have to say, the one thing that we both disliked was the full-length mirror that covered the wall right opposite the bed. Useless as a mirror to use to dress as you couldn’t stand far enough back and not at all flattering first thing in the morning (ha ha). We found the crew on the whole to be friendly and attentive. Staff in the bar areas were helpful and chatty but we did feel that they seemed a little understaffed at times and quite often it was far easier to go to the bar ourselves to get a drink than wait from someone to come to us. We found the perks from Concierge Class to be really good – we loved the special chance to go to the helipad on our sail in to Dubrovnik and some of the little extras we received. We would definitely go CC again in the future if funds allowed. The enhanced breakfast menu was excellent, and we made use of cabin service for breakfast a number of times. It was very efficient - though we wished that the times given to order went beyond 9 – 9.30am as some days when we wanted a lazy day we would have preferred a time after 10am (particularly when the clocks had changed an hour). We have to mention our cabin steward Neranda who was amazing – a superb advertisement for the cruise line and probably one of the best stewards we have ever had. His was polite, friendly, helpful, and thoughtful. His decoration of our cabin for our anniversary and bottle of wine was a lovely surprise and very much appreciated. In effect, it was thanks to him that we had a special cruise and we would very much like to meet him again on a future cruise. Dining. On our last cruises on Celebrity we found the food to be better than this time. We ate in Qsine on the first night and enjoyed the meal once again. We did think that the staff in there sometimes try too hard though – if that makes sense. We did not eat in the other speciality restaurants though – with Sushi on 5 not being to our taste and the menu in the Tuscan Grill not inspiring us at all. The food in the Main Dining Room was good when we chose, but we found that our choices were very limited, and it was a case of ‘which one item do you fancy tonight’. In fact, the MDR was the main disappointment of the cruise as we had chosen select dining and, on this occasion, it seemed chaotic most evenings. We expected to wait, but on one occasion our pager did not work, and we waited an hour or more with little apology when we gave up and went back to check. We sat in 3 main areas and service was hit and miss. 2 areas were ok(ish) but nothing special and some staff tried their best. Another one where we sat for 2 nights was terrible and everyone we sat with made the same comment. Service for the wine was hit and miss too – with the wine steward checking and topping up your glass in one area and no sign of them in the other. On 2 evenings we ate in the Buffet Restaurant and that was ok – we ate at the back in the open air and it was enjoyable. The food was good and the service very good and friendly. We used the buffet restaurant a number of times for breakfast and lunch in the late afternoon. We were never disappointed, and service and the quality of the menu was excellent. I have to say that the quality of the Celebrity buffet has been and still is way above any we have had on other cruise lines. We also used Café al Bacio several times for speciality coffees and, again the service there was excellent and the coffees very good! We are not a couple who tend to go to the major shows and prefer a walk around the ship after our meal and sit is a quiet bar. This time we found that the singers were a mixed bag. Sadly, we can’t remember are the names but the male soloist in the Oceanview Bar at the back was excellent (just as well as we could hear him from our cabin balcony), as were the group who performed most nights. A female soloist had a voice that was not to our taste (if that is a polite way of saying it) and it was not much fun listening to her trying to sing Whitney Houston! The string duet – well, words fail. The arrangements for the items they were playing really were not good and, though we both like classical music, we just did not like this duet at all. They certainly emptied some of the bar areas quickly and just didn’t seem to fit with the ‘vibe’ of the ship. The Movies under the Stars seemed good and in a good location at the back of the ship. We were going to make use of this but that will have to be another time! Drinks packages. We had a free Classic Drinks Package (if anything is ever free) and we used our onboard credit to upgrade to Premium when we boarded. We are unsure if it was worth the upgrade charge, but we found it easier to use, but had to keep a check on our bill on the TV as sometimes we found that we had been charged extra for some drinks. A mention must go to the Customer Service Team. They were excellent and though we had had a problem with one of our suitcases being damaged they dealt with the issue immediately and sorted any issues we had with our bill quickly and friendly. Shopping – loved the way that the shops were laid out and there seemed to be a good range of goods. A shame that they did not have a small shop for little odds and ends though. It may sound a small think but when we ran out of small packets of tissues it was a pain having to walk around Mykonos to find more. Surely the ship could stock more ‘must haves’ for passengers. Sun loungers – there always seemed to be plenty of sun loungers available, even on a sea day and the pool areas were well maintained and an idea place for a swim. One thing we did miss on Celebrity was the end of the day message from the Captain as we left port. I know that this is not a Celebrity thing, but it seemed strange not to have a message from the Bridge as we sailed away. We did see several Officers around the ship and they were always polite and friendly. On one occasion the Captain stopped to chat with us and that was a very pleasant surprise. Finally, the ports of call: Dubrovnik 2 days, Mykonos, Crete, Athens, Santorini, Kotokolon – what more can you say! All great ports of call with amazing opportunities for site seeing. We did some of the ship’s excursions and they were a mixed bag! Next year we will be doing a similar itinerary and will be checking out the chance to do more alone as we found the cost of the ship’s excursions quite expensive. To summarise our first cruise with Celebrity on one of their smaller ships – we had a great time as always. Looking back at the review there are some negatives, but these are generally minor issues and just our objective viewpoint having returned to Celebrity after a short time. Things weren’t perfect, but we have yet to sail on a cruise line where everything is! The test is would be go again and the answer is a most definite ‘YES’ and have booked again to go on Edge next year. Read Less
1 Helpful Vote
Sail Date: August 2018
Actually a relative selected this cruise two years ago but we took her to Israel in April this year and she said that it was too much to go again. So our son and daughter-in-law came instead. Embark. We booked overnight before the ... Read More
Actually a relative selected this cruise two years ago but we took her to Israel in April this year and she said that it was too much to go again. So our son and daughter-in-law came instead. Embark. We booked overnight before the cruise at Hotel Arlecchino which was at the opposite side of the plaza that has many water taxis and buses and the People Mover to the dock. Note we wanted to have 1 1/2 days in Venice before the cruise but we made a mistake with the time difference. So we had a walking tour just after landing and then in the morning we did some sightseeing and then we walked to the port, crossing the plaza and taking the people mover for 1.5€ person each way to the port and then walking to the cruise terminal. This could be stressful for those with mobility problems and/or excessive luggage. There appeared to be a shuttle but it wasn't running and there were minimal porters. Once inside, we arrived about 11:15, the process went smoothly. As Elite members we were told our room would be available after 11 but they weren't opened until 1:30. Room. We were in Aqua Class and our son and daughter-in-law were in a standard balcony room. Both rooms were clean and in reasonable repair as were most of the ship areas. They made good use of the Rendevous and Reflection Lounges, utilizing them most of the day and night. Bar staff were present but not obnoxious. Room cleaning staff were generally present and helpful. . I would have appreciated an option for vegetarian /dairy canapes. I look forward to receiving them but this time we were never able to eat all of them. Being an international cruise there were fewer participants at trivia, etc. But all the Celebrity Life staff were friendly and pleasant. More than any other ship I remember, almost every event was on time - beginning and end.I think I've seen this on other Celebrity ships too, The captains announcements can't be heard in the room. I couldn’t even find the TV Station to hear them on. This was very frustrating. BINGO seems too expensive and too little payout. Also it doesn't seem fair to disallow the Captains Club benefit (3 extra cards )on the last day. It also doesn't seem fair to not have a minutes based renewal when I used my 90 free ones and then it wasn't fair because I didn't get the credit I would have if I purchased it first instead of doing the 90 minutes The gym was basically function but their class schedule was very frustrating. The yoga and pilates classes were at 8am-9am and most of our excursions had stating times just after 8 and so we couldn't attend (I prepaid for 5 classes and only attended 1). I haven't gone to some of the production shows on other recent cruises but these were very much worthwhile. The theater was very comfortable. I apploud the designers for the great multi use of space espeically Rendevou and Reflection ships. My son kept looking for the table tennis table. He found raquets and balls but no table. But there were table tennis meetings on the schedule. We then found out that there were no tables but they must have purchased them in Athens ,by the end of the week there were two tables. Except for the last excursion day, the ship shore excursions seemed to go well. WE did a mixture of regular and third party excursions. Note it appeared that people taking private excursions often had to walk further than those on ship excursions. We had no problem exchanging some tickets when changed our mind. Overall my biggest dissappointment was there wasn't a specialist on Greek Mythology on board. Read Less
5 Helpful Votes
Sail Date: July 2018
We were wanting to take a Mediterranean cruise and since I am a teacher, the summer months were the best for us. We compared other cruise lines but preferred the ports and the length of time in each port that the Celebrity Constellation ... Read More
We were wanting to take a Mediterranean cruise and since I am a teacher, the summer months were the best for us. We compared other cruise lines but preferred the ports and the length of time in each port that the Celebrity Constellation had to offer. The ship is attractive, well designed and not too large. There were always places you go go for some quiet away time, if you wanted. The pools were fun and clean. We would also like to commend the Constellation on how efficiently they were able to board and disembark passengers. We dined each evening at Luminae. What a wonderful staff, they have there. Russell was so friendly and efficient as the maître de; seating us quickly, quietly seeing what needed to be done and doing it. Our waitress, Eliza was so friendly and caring. She made excellent recommendations and we looked forward to seeing her each evening. Ryan was super fast with the breads and serving. His smile was contagious! Putra offered excellent wine and drink choices and always greeted us with a smile! The other staff were just as friendly and worked just as hard as our group. If we could give a 6/5 we would for the Luminae staff! The same goes for the hard working and attentive staff in Michael’s Club! Always a nice place to relax and unwind. We went on a tour in Dubrovnik (Riviera Cruise with Old Town Highlights and CableCar.) Loved our cruise on the sailboat to Dubrovnik. The city is gorgeous and our guide, Anna was great. I know that the tour is said to be moderate, but in the summer heat walking up all those stairs to the cable car (and there are way more than 70 or 80 stairs) is quite a feat. Perhaps having minivans as an option to take guests to and from the cable car could be an option. One man carried another man’s wheelchair up and down the stairs and my mom and sister struggled after having hip surgery. The views from the top were splendid, but we were exhausted! Our next tour was in Santorini ( Pyrgos Village with Mezes and Wine). Loved the winery and views from it. The wines were delicious as were the mezes! Would love to go back on my own. Pyrgos was a quaint and lovely village. Shop owners were friendly and helpful. The walk to the top was hot but manageable. Our guide was lovely and animated and very informative. The cable car down from Fira had a huge line. It’s unfortunate that was the only way back to the ship. Other ports visited were Corfu - lots of shopping and I heard the beaches were wonderful. Mykonos was beautiful and very accessible. Easy to get to and from beaches via taxi or bus. Excellent shopping and food, too! Naples - booked a private tour to Pompeii since Celebrity’s were all booked. It was excellent. Naples was a wonderful port to shop. Mom has been to Sorrento and the Amalfi coast before and says it is also great. Almost need two days here! All in all, we had a fantastic time and would like to travel on Celebrity Constellation again! Read Less
8 Helpful Votes
Sail Date: July 2018
This was our thirteenth cruise and our first on Celebrity. We were expecting a step up from our other cruises which have been on Carnival, Royal Caribbean and Princess, but we were sadly and utterly disappointed! I am not sure what the ... Read More
This was our thirteenth cruise and our first on Celebrity. We were expecting a step up from our other cruises which have been on Carnival, Royal Caribbean and Princess, but we were sadly and utterly disappointed! I am not sure what the problem was but it seemed that every crew member, apart from our room steward, did not want to be there. They were uncaring, disinterested and, quite frankly, just going thought the motions. Not once were we referred to by name or made to feel welcome. On other cruise lines when you have visited, say, a bar for a couple of days, the staff know your name and your favourite drink...not on this ship. We thought the food in the main restaurant was very average, as was our experience at the Tuscan Grille Italian restaurant on the first night.One highlight was our meal in QSine, which, to their credit, was probably the best meal we had ever eaten at sea. The service there was good too. The nightly shows were also disappointing with all but two being the on board crew performing various songs and dancing. They too, sadly, were below par. Very disappointing and we will not be rushing back to Celebrity when others make much more of an effort! Read Less
4 Helpful Votes
Sail Date: July 2018
We chose this cruise as we liked the itinerary. Unfortunately, we didn't get to board the ship in Venice as our flight from Belfast was over 8 hours late! We flew, instead to Dubrovnik which would have been our first port of call, and ... Read More
We chose this cruise as we liked the itinerary. Unfortunately, we didn't get to board the ship in Venice as our flight from Belfast was over 8 hours late! We flew, instead to Dubrovnik which would have been our first port of call, and boarded the ship the following day. We were on a classic drinks package, but could not believe we were charged over $12 for 2 medium bottles of water in our cabin (apparently not included in package???) We were disappointed with a few things on the ship. Firstly, the staff in general were not very friendly, especially in the Oceanview Bar at the rear of the ship, the service was very slow, it seemed there wasn't enough staff on and they didn't seem to care! The exception to this was our cabin steward, he was very friendly and greeted us by name every time he saw us. We could not fault the main dining area The San Marco Restaurant, the food and service were excellent. Entertainment in the theatre was average to say the least. We went to a few shows but were not that impressed. We had pre-booked a couple of excursions, Santorini, and Amalfi Drive & Pompeii. Santorini was very good, the only comment I would make is that we didn't get enough time in Oia. The Amalfi drive was spectacular and the lunch was just ok. Pompeii was very interesting but again it was quite rushed. Disembarkation was very good and well organised. Overall we were expecting a 5* experience, I would give it no more than 4*. Read Less
7 Helpful Votes
Sail Date: July 2018
This was our first cruise and from the outset the travel agent we arranged through assured us we were comingin at a high level, with the Celebrity experience recognised as one of the best. He was right - everything about this cruise was ... Read More
This was our first cruise and from the outset the travel agent we arranged through assured us we were comingin at a high level, with the Celebrity experience recognised as one of the best. He was right - everything about this cruise was fantastic from start to finish. For months in advance I looked at every website I could find which carried information on the Constellation and published reviews. I tried to be as sensible as I could about those who posted negative reviews but have to admit to being a bit concerned about those that talked about a tired, old ship. In my honest opinion, and allowing for not having anything to judge by and accepting that some people may genuinely have had some issues that I am unaware of, this is a very unfair assessment. The ship was beautifully decorated and maintained. The staff from start to finish were friendly, helpful and attentive. The itinerary (which we picked the cruise for) was perfect and was made even better by the really lovely atmosphere on the ship. The food was exceptional and, while we stuck mainly to the Ocean View and San Marco, we did on one occasion (my birthday) take a meal on Sushi on Five. That was both fantastic and extremely reasonable for what we got - indeed the staff actually helped us select and in doing so made sure we did not over-order. Which takes me to comments about pushy arroaches to upgrade - not once in my experience. Somehow, and this is still unclear to me, the staff found out that I was celebrating a birthday and brought me a cake that they had prepared while we ate! All in all, absolutely perfect and I am hooked on both crusing generally and cruising with Celebrity in particular. A massive thanks to all at Celebrity! Read Less
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