1 Helpful Vote
Sail Date: October 2018
This was my dream cruise for 17 years not knowing it was even a luxury cruise. Then, my dream came true as of this past cruise. The double handicap interior stateroom was the most beautiful and largest stateroom in the interior category ... Read More
This was my dream cruise for 17 years not knowing it was even a luxury cruise. Then, my dream came true as of this past cruise. The double handicap interior stateroom was the most beautiful and largest stateroom in the interior category (get it before they do a complete makeover in 2019)...plus, we had our own padded headboards (per bed) unlike many other cruise lines. Thelma, our room stewardess was so wonderful and underrated...she deserves to be a butler someday. she made sure that everything was absolutely perfect. As for the food in the main dining room, the food was so excellent...I just had to get a recipe or two. The spa café was nothing but perfect and the buffet was decent (except for afternoon tea when the food was excellent every single time). The specialty dinning was excellent but Tuscan Grille and a Taste of Film were the best out of all of them. Tuscan Grille made me feel like I was in Italy without having to go there. Taste of Film was spot on...I saw Chef and they made their own twist on dishes from the film. As for the Spa and Fitness center there, I have been to better places than that except for their indoor spa pool but maybe next year when they do the ship over I will fully utilize it. The indoor and outdoor pools were amazing. You just have to see any of their shows but most especially..."Chandelier" where they do a good show within the whole nine yards including aerobatics. Of course, I did plenty of shopping during this past cruise but St Martin is the best place to shop for duty free alcohol and liquor. The Cruise Critic event at the casino was spot on despite not winning anything but I had a great time...the casino on this ship's pay out was decent but not as much as the main land casinos. As for the shore excursions, we did everything from the cruise line. In St Martin, we did the St Martin Beach Rendezvous as our first shore excursion. We had a wonderful tour guide and she showed us the entire Dutch side of the island. After that, we went to Simpson's Bay Beach that had nearly crystal blue waters except for the seaweed. The tour included a tour of the Dutch side of the island, a welcome drink (alcoholic or non-alcoholic) fruit punch, beach chairs (umbrellas were only $4 extra), authentic food with either an alcoholic or non alcoholic drink and an extra tour with transportation back to the ship. I was upset that Kon Tiki boat tour was undersold but at least my roommate was getting a little better. She wanted to do Magen's Bay but if we did it outside of the cruise line, we would had to pay more money and so we did the Magen's Beach Getaway in St Thomas instead. We had a tour and then we went to the beach before going back to the ship. As for the grand finale shore excursion for this cruise in San Juan which also included transportation to the airport, we had a wonderful tour guide named Hugo and he gave us a basic tour of San Juan before our Bacardi Factory Tour. Plus, we had a blast throughout our time in San Juan. Would I recommend this cruise to anyone? Yes. This cruise has great value. You will be well fed. You will be well entertained. You will end up shopping until your drop. You will be well traveled (depending on which shore excursion you pick). But would I go on this cruise again? Maybe. Read Less
2 Helpful Votes
Sail Date: April 2018
I wanted to give Celebrity a try as they are well known for their service and food, which that did not disappoint. The ship is in need of a refurbish, and some area's were just not pleasant, and the reason for only an average ... Read More
I wanted to give Celebrity a try as they are well known for their service and food, which that did not disappoint. The ship is in need of a refurbish, and some area's were just not pleasant, and the reason for only an average review. The cabin, service, and food were exceptional. The Specialty Dining venues are by far, the best at sea and well worth the up charge. If you would pick 1 of the 3, I would recommend Qsine. It is truly a dining experience that is second to none. The food is 5-star Top Chef quality. Bermuda was a port where we booked an island tour through a private company, it was awesome. We had an overnight stay in Bermuda and there were many attractions would the visit located right at the Navy Pier. All in all, other than the outdated and old deco of the ship, it was a great cruise. Read Less
Sail Date: April 2018
Fifth time on celebrity and second time on this itinerary. The summit is showing her age in some areas-especially in the ocean view cafe. Chairs are overly worn and need to be replaced-and not with the folding tables and chairs they’ve ... Read More
Fifth time on celebrity and second time on this itinerary. The summit is showing her age in some areas-especially in the ocean view cafe. Chairs are overly worn and need to be replaced-and not with the folding tables and chairs they’ve added! Staff was mostly good and friendly. Small things were lacking but nothing that would ruin a cruise. The room refrigerators are barely coolers and no ice bucket was provided. Robes provided are well worn! Room attendant was ok. Room attendants and room service need to work together. Our cabin was made up but 5 hrs later room tray hadn’t been removed-not attendants job?. Loved having coffee delivered every morning within 5 minutes of receiving call it was on its way! Enjoyed the main dining room menus and food and staff was excellent. The buffet would have been adequate-nothing real special - but fellow passengers ruin the experience! Watch your kids and don’t reach around or in front of people! Ask for help and get manners!! Overall a good cruise. Read Less
1 Helpful Vote
Sail Date: April 2018
Overall I had a good time with Celebrity Summit. Although it could use room for improvement. The communication between the ground and onboard staff needs to be improved. When I booked my cruise, I explained that I needed to be able to ... Read More
Overall I had a good time with Celebrity Summit. Although it could use room for improvement. The communication between the ground and onboard staff needs to be improved. When I booked my cruise, I explained that I needed to be able to connect my iPhone and Laptop to the internet at the same time. The sales man did research and let me know it was possible then sold me the package. However, once onboard this was not the case. The staff allowed me to have 2 account without additional costs. Regarding the restaurant Sushi 5. The sales men misrepresented that the Japanese chef Yoshi would be making authentic sushi. However, I was informed the manager that the chef was from the Philippines and not Japan. The manager made it up to me by not charging me the a la carte price. Another issue was my on board account, they charge me for items I didn't purchase. However, the guest relation rectified the situation, but it made my vacation a little stressful. The last issue has to do with the off shore excursion. when I booked my cruise I was informed that it shouldn't be an issue, and that I needed to speak with the accessibility department. The accessibility department informed me that they couldn't assist me due to liability issue. Later on the cruise manager informed me they could do a refund but I book a flight that was nonrefundable I am a blind member. I normally need a guide. For one of the excursions the driver could not get out of the bus to hold my arm. I had to rely on a good Samaritan who assisted me although she was not under any obligation to assists. They informed me that they were not in charge of off shore excursions. I would like for them to take guest disability under consideration and make more accommodations for the guest. Read Less
2 Helpful Votes
Sail Date: April 2018
This cruise, I realized that what I like most about sailing on the Summit is the opportunity to encounter the wonderful culture that its crew has created/maintained. It just feels different from other ships. The vast majority of crew ... Read More
This cruise, I realized that what I like most about sailing on the Summit is the opportunity to encounter the wonderful culture that its crew has created/maintained. It just feels different from other ships. The vast majority of crew members appear to like each other and enjoy working on the Summit. That makes it a great place to spend a week or so. This was my 3rd sailing with them in the past 5 months. With that said, there were challenges: Embarkation was a zoo. I'd just done it in San Juan in January, so know that it can be handled better if imperfectly, but this was pretty miserable, complete chaos out front ( a well placed tip and mentioning suites did eventually get some help, though. I bring this up because it's an area some large lines are improving on-- MSC's yacht club tent for example. My hunch is that if the cruise is good enough then the beancounters assume that memories of how things went getting on board will fade. Not so. With Luminae closed on port days, and because I was mostly just staying on shp, I had opportunity to visit the buffet. I thought the food was pretty darn great up there, but the manners of many (not all) fellow passengers left a bit to be desired-- know, silently looking away when cutting in front of someone does not make you invisible; a simple "pardon me" would work wonders. While the food was tasty, the furnishing are beyond time for an overhaul. Given the way the seats are already shedding their upholstery, I can't imagine what things will look like after a summer of doing the nyc/hamilton shuttle. Oddly enough one area was already furnished in folding chairs and tables. The Luminae team on Summit is just fabulous. They seem to all work together so near perfectly that it'd be a fun place just to eat PB&J sandwiches. Although the menu is a bit long in the tooth, nothing was disappointing and several dishes proved memorable. The spa/gym were a place of various challenges/issues this trip.-- trouble with machines not working, and ship's dancers using the space as rehearsal hall combined with a little spat between canyon ranch staff and men's locker room staff member made this a bit less relaxing than normal. MC appeared pretty busy when i stuck my head in a couple of times, so I remained pretty close to my balcony most of the trip. But they do put on a nice daily spread at tea. And it is a lovely room. The two comedians and the 3 visiting musical acts I saw were all lots of fun. The comics were especially terrific. I can't say much about the ports this time around. I'd not visited Bermuda before so splurged on a night at a hotel whose reputation I'd known since my youth. That proved an enjoyable adventure, and it is a lovely island. All in all, a good trip. But the embarking issues and other mass crowd moments left me curious about trying a smaller line. I know I prefer M to S class ships on Celebrity, so think Azamara might be the Fall trip. Although they seem intimidatingly small, I am interested in really small, like SeaDream offers. So, while on this trip, I arranged for a tour of the SD1 next week while doing an 11 niter on Reflection. I still have trips booked on Summit so not looking to venture too far afield, but think it might be time to nose around a bit. Read Less
2 Helpful Votes
Sail Date: April 2018
We liked this itinerary. Wanted to see how all of the islands are recovering from the hurricanes. Most residents seemed upbeat, thanking those who have helped and are still helping in their recovery. We had never been to Bermuda, so ... Read More
We liked this itinerary. Wanted to see how all of the islands are recovering from the hurricanes. Most residents seemed upbeat, thanking those who have helped and are still helping in their recovery. We had never been to Bermuda, so this was a nice way to see it for those two days. We enjoy Aqua Class, eating in Blu. We are also now Elite, and enjoyed the perks, especially our nightly beverages in the Rendevous Lounge, hosted by a great Captain's Club manager, David, along with a fine group of servers. The Summit is showing some wear in the decor,seating,fixtures, etc., but it is a 2001 ship, so give her a break! (And going in for a revitalization next year) She doesn't have all the bells and whistles of the newer Celebrity ships, but seems to have the repeaters for sure. We felt the staff was top-notch, always speaking to passengers. Service at all venues was never lacking. The entertainment was a nice surprise as we thought it might be not up to speed with other ships. Not so....all shows were great in our opinion! Now for the things I think should be tweaked. We have eaten in Qsine in the past on other ships. This was a bit of a disappointment, for the choices we made. Just didn't make the grade. Service was great, however. As I mentioned, we were in Aqua Class. Every afternoon canapes were delivered. Must say they were not ever appetizing. Not a deal breaker as who really needs them?! The Persian Garden is not quite as nice as the newer ships, and prefer the heated tile individual beds vs. the longer one on this ship. So, again, this was a great itinerary, and we do like repositioning cruises. We love Celebrity, and would sail the Summit again. Read Less
1 Helpful Vote
Sail Date: April 2018
Very very very last minute (booked 2 days ahead) and the only room left was an Aqua Class Balcony room on 11th floor. Great room, location was terrific and near everything (directly above the buffet). As an Aqua Class, one of the benefits ... Read More
Very very very last minute (booked 2 days ahead) and the only room left was an Aqua Class Balcony room on 11th floor. Great room, location was terrific and near everything (directly above the buffet). As an Aqua Class, one of the benefits I thought was the highest value proved to be of nearly no value to me, and that was access to the Thermal Suite in the Spa. My reasoning was first, the room was in the back of the ship, and to get to the front of the ship, we had to go out on deck, walk all the way to the front and then down a level. When wanting a quick warm up in the thermal suite or a relaxing sit in the steam rooms, all of that was lost as soon as you had to trek back to your room. We have done this on other ships (this is our 25th+ cruise), and you can put on your spa slippers and a robe and buzz down the hall to use the spa. This was so inconvenient that it "harshed my mellow". The thermal suite was not great anyhow. They had a eucalyptus steam room that theoretically could fit 4 people if you like facing two strangers touching knees. The heated loungers were actually more like heated chairs and none of the relaxation you get from laying back and having your legs and feet elevated. They also had a "sahara" room that was also dry heat tiles, but too hot to even sit with a towel underneath you -- skin was burning within seconds. So overall we went once, tried a second time and left within minutes. The Thassolatherapy pool was public and out of the spa area so that was not part of a relaxing experience either. The real value of Aqua Class was dining in Blu. The restaurant was exclusive to that class, and was personal, quiet, easy to get a two person window seat. I enjoy meeting other people while dining, and although we were mostly at two person tables, they were configured so you could talk to the people next to you easily. The staff was top notch, the food excellent, and all a cut above on sophistication over the other "big box" cruise lines out there. Canyon Ranch Spa despite the thermal suite was amazing. I had no intention of having spa treatments but ended up with two massages and one conditioner/blow dry treatment that all were amazing. The staff were delightful, well trained and really good. The hot stone massage was the best I have ever had (ask for Nipa...her hands are out of this world). As for the rest of the ship, the rooms were great, nice and quiet and well tended to. Carnival has started the one-with-an-optional-twice cleaning policy that I hate. I dont even like being asked if I only want one cleaning a day... it makes me feel like I am overworking the staff, however I really like having my cabin cleaned and put to rights twice a day. These folks never even asked or made any efforts to cut my cleanings down... I appreciate that they still keep the standards of cruising that we became accustomed to over the last 30 years. The ship was always being maintained, painted, cleaned etc. That was super important. The food was always fairly well staffed, not too long of lines or too many times fighting for tables... not enough to mention, so that indicates a good flow of traffic. We always got to the shows a little late but never had a problem finding a good seat even though the ship was booked to capacity. If you have not cruised before or only a few times, these will be the things that make all the difference from one cruise line/ship to another. Sea days always have a hard time getting deck chairs unless you are an early riser. With that in mind, I did not find it too difficult. Around the main pool they were gone early, however there were many other locations convenient to a quick tip in the pool that make it not too inconvenient. Hot tubs were never packed either and were easily able to join. So, in summary, Aqua Class was worth it just for the room location and for dining at Blu. All in all one of the nicest and most complete cruise experiences ever. Read Less
2 Helpful Votes
Sail Date: April 2018
This cruise was chosen specifically for the itinerary. Summit is an older ship, introduced in 2001. Although the public areas except for the Oceanview Cafe are updated, the staterooms are tired. It is scheduled for refurbishment in ... Read More
This cruise was chosen specifically for the itinerary. Summit is an older ship, introduced in 2001. Although the public areas except for the Oceanview Cafe are updated, the staterooms are tired. It is scheduled for refurbishment in early 2019 but Celebrity has a tendency to delay replacement of chairs, couches, and bathroom sinks and mirrors. Rust was prevalent on the balcony, the chairs in the Oceanview Cafe were in such poor condition, they actually substituted normal dining chairs with card table chairs. Beyond the cosmetic deficiencies, Celebrity always demonstrates consistent dining experiences and outstanding entertainment. The staff and crew exceed expectations and always make you welcome. The excursions sponsored by the ship will meet the needs of most passengers but our experience has been to seek more private tours online. The cost is significantly less and usually have only a handful of people on the tour. Viator allowed us to have multiple tours on St. Maarten and Bermuda with one in St. Maarten ending up as a totally private one. One of the highlights of the Celebrity Summit and its sister Millenium class ships is the thalassotherapy pool. This is open to all passengers and it provides a salt water pool with whirlpool type water motion. Too bad this is not a staple on the Solstice class ships. Read Less
3 Helpful Votes
Sail Date: April 2018
My husband and I chose this cruise because it was cheap and visited my favorite two Caribbean ports - St. Thomas and St. Martin. This was cruise 29 for us. The was our first time to visit Bermuda. We flew to Puerto Rico from Nashville, ... Read More
My husband and I chose this cruise because it was cheap and visited my favorite two Caribbean ports - St. Thomas and St. Martin. This was cruise 29 for us. The was our first time to visit Bermuda. We flew to Puerto Rico from Nashville, TN the day of the cruise on SW. We experienced no delays nor any problems. We took a taxi outside the airport for $27.00 to the cruise port. Because of the hurricane, the ships DO NOT dock in downtown San Juan. You are in a container port. We were able to walk almost right on (2:00 PM) and our room was ready. After some lunch, we went to our room to rest. While the Summit is older, we had no issues until the last two days - the toilet would not flush. It seemed to be a problem everywhere on the ship the last two days. We had an ocean view cabin which had plenty of storage for us. Service was excellent every where on this ship. The entertainment was very good. It had the best singers and dancers we have ever seen on a cruise ship. The areilist couple were exciting to watch. Jere Spader (broadway singer) did a show which was just wonderful. There was a group who sang Frankie V.'s music which was great. We do not spend money nor time in the casino BUT it was the first Non-smoking casino I have ever seen on a ship. We also are not into the game shows. Disembarkation was easy - we always just pull our suitcases off . We took a taxi service for $20.00 pp from cruise ship to airport. Great trip!! and YES we will cruise with CELEBRITY AGAIN. Read Less
2 Helpful Votes
Sail Date: January 2018
We chose royal suite 6137 with connecting concierge class 6135 for an important reason. Celebrity has a very old & little known rule — a Connecting cabin to a royal or penthouse suite has the same privileges. This means if you are ... Read More
We chose royal suite 6137 with connecting concierge class 6135 for an important reason. Celebrity has a very old & little known rule — a Connecting cabin to a royal or penthouse suite has the same privileges. This means if you are sailing with in-laws (as we were) they are entitled to the same premium beverage package and unlimited speciality dining that we were. This includes dining in Luminae — the suite only restaurant. This includes all speciality restaurants. Upon arrival(11:30) our group of 4 went to the suite check-in. Check-in took 10 minutes tops for all of us. Then almost immediately, we were escorted by a concierge directly to Michael’s Club. We were then greeted by the suite concierge (12:15). We were advised that our rooms would not be ready until 1:00. We went to Luminae for lunch. After lunch (2:00) we went directly to the rooms. We were greeted by Peter the Butler and Mevin the stateroom attendant. Before arriving on the ship, the shoreside concierge had been in contact to learn all of our preferences... Sugar free Red Bull, Vitamin Water, Coors Lite all in the mini-fridge. Grey Goose and Patron Tequila on the in-room bar set-up. Everything was exactly as we had requested. All of this is provided in the royal suites and higher at no additional cost. The cruise itself, we could care less where the boat goes. The main point of going for us is: food, drink, service, casino, and shows. We did go to most of the shows. A- average rating. Casino. A rating. (Mother-in-law did win slot tournament) Tuscan Grille. A+ rating (expected) GO! Qsine. A+ rating (unexpected) if you had not planned on going, GO! Luminae. A+ rating (expected) Siraz is the best sommier. Dominic is the best waiter. This is the 4th time I’ve been on the Summit. It’s a great ship. Not to big, not to small. It’s probably going to be retired in about 5 years. Spend time with your family on this ship in suite accommodations. You will not be disappointed. Disembarkation day — We went to Luminae (7:30) for breakfast. Dominic took perfect care of us. We then made our way to Michael’s Club for the final time. After having one last coffee, the concierge escorted the four of us off the ship directly to our luggage. (Use Suite luggage tags for both royal suite and concierge room) You then see the long line that is immigration/customs. Ugh, but have no fear. The concierge escorted us to the suite line. (To which we heard someone standing in line say “there go the suites.”) It took us 3 minutes to get through where it takes the regular cabins 30 minutes to 1 hour. Then off to FLL and home. Next cruise booked on Celebrity Edge January 6th, 2019. Read Less
Celebrity Summit Ratings
Category Editor Member
Cabins 5.0 0.0
Dining 4.0 0.0
Entertainment 4.0 0.0
Public Rooms 4.5 0.0
Fitness Recreation 4.5 0.0
Family 4.0 0.0
Shore Excursion 4.0 0.0
Enrichment 3.5 0.0
Service 4.5 0.0
Value For Money 4.0 0.0
Rates 4.0 0.0

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