Sail Date: July 2014
DH and I went out of Cape Liberty on 7/6/14 on the Summit. Embarkation was the easiest ever. We drove down on Sunday morning, parked the car and were on the boat by 11am. Once on the ship we were escorted to BLU for a nice brunch. As ... Read More
DH and I went out of Cape Liberty on 7/6/14 on the Summit. Embarkation was the easiest ever. We drove down on Sunday morning, parked the car and were on the boat by 11am. Once on the ship we were escorted to BLU for a nice brunch. As always the food did not disappoint. This was the case during the entire cruise. We were in an Aqua Class cabin on Deck 9. Our Cabin Steward, Michael was the best. He was available and helped when asked. Our cabin was kept very clean throughout the cruise. We did not use room service at all during this cruise. The ship is small compared to some of the other ships we have been on but it was a very intimate setting and easy to get around. No lines at the elevators. All the staff that we met during the week went above and beyond to say "hello", "how are you today" , and "have a nice day". My mantra is everyone you come across appreciates a "hello" said with a smile. Ken Mills was the Cruise Director on this sailing. We did not see him much around the ship but we spent our days by the pool in the Solarium. He seemed to enjoy his job and the shows were very well done. The weather the entire week was fabulous. The Captain remarked at one point that if it was any better it " would be illegal". He had a great sense of humor. Bermuda is a beautiful place and the beaches were amazing. The first day we took the ferry to St. George's and got on " The Fun Bus" with Reggie, the tour operator who took us out to Clearwater Beach. It was 10.00 dollars round trip and so worth it. There were only four people on the beach. There was also a place there to get food and drinks run by Marlin who was great to talk to. I would highly recommend this over Horseshoe Bay where their were about 3000 people. The next day we took the bus out to Daniel's Head Beach to do a paddle board tour that I booked with Larry, from SurfSup. This was so much fun. The beach was small but the area was beautiful. We saw sea turtles and rays. There was also a great place to get drinks and lunch there as well called SUDS. Dayle runs this and he is a chef. Food was amazing as was the Swizzle drink. We also did the obligatory trip to Front Street in Hamilton and walked around and did some shopping at the Harbor Nights Festival. They had many local arts and crafts which were reasonably priced. We had great weather the entire three days. We ate at BLU every night and the food and service was over the top. Such a relaxing atmosphere. All of the waitstaff, Andres, Rambo, Alex, Jon, Collins, Edguardo, Juan, Albert, Luis and others who I have missed were amazing. The Maître D whose name I have forgotten was always available as well and assisted his waitstaff which I liked. In the afternoons we would sit and read in Cafe Bacio with a cup of tea and a pastry. I think I tried most of them during the week. We did use the gym which was packed on sea days but if you went in the afternoon it was not crowded. Disembarkation was also the easiest ever. We walked off the ship at 8:00 am went through customs and where in the car by 8:30 am. This was a great cruise and one we would do again in a heartbeat. Celebrity you WOWED us again.   Read Less
Sail Date: May 2014
This is my third cruise on Celebrity and always felt that I could recommend this line. Now I am not that sure.  It was a pleasant cruise but we did have problems, some minor some not. The Good. The Captain and other officers. Very funny ... Read More
This is my third cruise on Celebrity and always felt that I could recommend this line. Now I am not that sure.  It was a pleasant cruise but we did have problems, some minor some not. The Good. The Captain and other officers. Very funny and friendly. The Stewards and other staff. Very good, took care of issues quickly and polite. The not so good The food really varied. We had room service breakfast everyday. Always earlier than requested and always missing something on the tray. Except for the next to the last day- early but perfect. Buffet for lunch. I liked the little dishes. The food was the right temperature though they did mess up the descriptions from time to time. They need to bus the tables more frequently. Main dinning room food was okay. Some things great some poor.The last time I was on Celebrity I though almost everything was great. Normandie was very good. The bad Toilet in room needed to be fixed twice. I also found two public toilets broken. Sheets on bed were dirty and worn. We called house keeping when we found a yellow stain on the bedding. When they came to put new bedding down they found another stain. Eventually we got clean bedding. Overall I have to say that when there were problems they were resolved. they just should have not happened in the first place. There were some other minor issues that I would normally overlook but they just added up to a less than special cruise we expected and had before. I was trying to talk my girlfriend into going on her first cruise next year. I don't think I would recommend Celebrity based on this experience. Read Less
Sail Date: January 2014
Our first time with Celebrity. We stayed in Suite 6146. We were met at embarkation shortly after 1:00 pm by Ashley, an assistant to the Captain's Club. She gave a long stemmed rose and escorted us to Michael's Club where suite ... Read More
Our first time with Celebrity. We stayed in Suite 6146. We were met at embarkation shortly after 1:00 pm by Ashley, an assistant to the Captain's Club. She gave a long stemmed rose and escorted us to Michael's Club where suite guests could wait until cabins were ready where we were provided with canapes and champagne. We only waited 20 minutes and then were walked to our suite by a butler. Butler? What were we going to do with a butler? Our fabulous butler was Peter and our mutually fantastic steward was Bernard. Our suite had fresh flowers, cold champagne, fresh fruit, just beautiful. They both made us feel like we were their only two passengers. Peter made dinner reservations for us at Normandie our first night which was awesome. The lobster dish I had and the filet my husband had were out of this world, just perfect! We also had dinner at Qsine. Pack your appetite, this place was crazy good! meatballs the size of softballs and the best white sangria ever! All the food, buffets, dining room and room service was above average. We went on excursions on all islands but St. Kitts, Celebrity offers every activity possible and it was hard to choose. I went several times to the Spa and enjoyed the seaweed wrap, pedicure and massage. One small issue, the ladies are quite pushy selling their spa products and i have a hard time saying no. We were hesitant based on what other reviews were out there about the Summit, but it is a beautiful ship, Captain Leo came over to us in El Bacio and thanked us for choosing Celebrity. We have zero complaints and will only sail Celebrity from now on (have sailed Carnival, Princess and Norweigan). Read Less
1 Helpful Vote
Sail Date: October 2013
I will try to focus this review on the differences with sailing with Celebrity, so for those of you who are interested, this is going to be a long one. Background: My Wife and I are experienced cruisers, 16 now in the bank, most with ... Read More
I will try to focus this review on the differences with sailing with Celebrity, so for those of you who are interested, this is going to be a long one. Background: My Wife and I are experienced cruisers, 16 now in the bank, most with Carnival (8), (3) with RCL, and (3) with NCL, so I will compare our first Celebrity cruise against them. Before we picked this repositioning cruise I read over 50 cruise critic reviews for this ship, and knowing over 50% of those reviews were negative in overall tone, I have to say we were pleasantly surprised. The Ship: Even though the ship was over 10 years old and recently out of dry dock for improvements in December 2012, the ship was beautiful. Lots of teak woods, fresh paint, nice deck chairs in adult pool area, beautiful furnishings in all the lounges, etc. Ok, some of the art pieces left something to be desired, but overall we loved the look of the ship. Shopping area very nice, pretty standard, lounges well laid out and easy to find, the only thing missing was a sports bar/pub. The Crowd: Older than most cruise lines, the Summit passengers were experienced cruisers from the age of 40 and above, with more leaning over 50. This gave us a little level of cruise sophistication, as passenger expectations were high, and the Celebrity Summit crew met that challenge. In addition, we were surprised to see a large Bear group of at least 30, alternative lifestyle men who know how to have a good time. We had the pleasure of talking to a lot these experienced cruisers and we learned a lot about other cruise destinations from them that we now want to take. Getting back to the age group differences on board, during our 2 formal nights, I saw at least a third of the men wearing tuxedos and the rest in dark suits, and the ladies were dressed to the nines. Where Carnival and NCL have gone too far with casual dress, Celebrity brings back the fun to dress up with style. What a pleasure, I felt like we were sailing on the modern day Love Boat. Embark/Debark: Embark in Bayonne as expected was smooth and easy, we got to pier at 11:30 and we were on board getting our champagne welcome aboard toast by 12:15. Disembarking in San Juan again was also easy, we had a nice Oceanview Cafe buffet breakfast at 7:30 AM, and we were off the ship by 8:30 AM. Cabin/Stateroom: We had an outside balcony on deck 9, pretty standard cruise room, well laid out, easy to store everything, decent bathroom with curtain shower, mattress was ok, flat screen TV, plenty to watch, free movie channel plus pay for movies option, etc. Only complaint were the pillows, they were horrible, no support, the only thing that really needs attention in the room. Thermal Spa/Gym: Ok time to talk about something negative. My Wife and I love to go the thermal spas on other ships, so we paid the $189 up-charge to have unlimited 7 day access to the Summit Thermal Spa area. I have to say we were disappointed and I should have asked to get our money back. Its way too small, sometimes overcrowded, only 3 little thermal rooms, and just too small to relax in, no fresh water to drink in there besides a water fountain. They should just open that area up for everyone; it’s not worth the up-charge. Gym was standard and excellent, female and male locker rooms had sauna’s overlooking the ocean. Casino: Very typical of most cruise casinos but smaller in comparison. Biggest highlight here was that it was completely smoke free, what a pleasant surprise. In fact, the entire ship was virtually smoke free with only 3 small outdoor areas that you were allowed to smoke in. Smoking is actually restricted on passenger balconies also although there were some passengers who ignored this rule. Entertainment: I can't remember the last time we were on a cruise and from the opening welcome show till we disembarked that we wanted to and did attend every show, they were that good. What Carnival, NCL and RCL have forgotten is that it’s nice to have a ship band of 6, 9 professional dancers, and 6 quality singers that did 3 formal shows, all very good. It was wonderful to hear live music during the performances, and they also had 2 aerialists from France who were truly breathtaking. The comedian, a woman from NY was hilarious, and guess what; you could see her performance in the main theater, not some tiny lounge that you have to wait on line to get a seat. We laughed so hard we fell out of our seats. And the other performers, all fantastic, the 4 person acapella group to Jefferson and Brandi the 2 solo singers; we couldn't get enough of all of them. We look forward to sailing with Celebrity again just for the entertainment. Service Surprises: Celebrity knows how to treat its passengers, we must have had free champagne at least 4 times, the welcome aboard toast, the Captain's greeting in Lounge, our repeat cruiser cocktail party, etc. A nice touch that goes a long way. Another nice treat, while lounging by the pool, Celebrity delivered hard scooped ice cream to those sweating in the sun by the pool. I have never seen that before. And the most important difference when you sail with Celebrity is the presence and interaction by the ship's Senior Officers. They were everywhere, greeting folks at dinner, attending and mingling at the parties, my Wife and I have never had so much positive interaction with the Senior Officers on any other cruise line like this. I spoke more with the ship's Captain, than I did with the Cruise Director. Truly high class service from them, and the entire crew, from the bartenders, to the waiters, to the cabin stewards, etc. Dining: First the Buffet - Again, why all the negative reviews about the Oceanview Buffet? From our first meal there to our last, and that was breakfast and lunch every single day, the choices were endless and very good. There were multiple specialty stations that changed depending on whether it was breakfast, lunch or dinner. At breakfast you had at least 3 different omelets to order stations, a huge fantail station with waffles, pancakes and French toast to order, and the first ever poached eggs station that I have never seen on any ship where you can get Eggs Benedict to order at the buffet. For lunch, you had a very good pizza station, and different here were the roasted veggies and olive bar that was available from lunch time till midnight everyday. In addition at lunch, on the fantail the waffle bar converted to the sandwich, wrap and Panini station, plus there was a full service pasta station and multiple carving stations. While they did not have a named Food Network Chef Burger station, the Summit’s hamburger and hot dog station located by the pool was very good also. At lunch time there was an Asian station that converted to the Indian station for dinner, and the poached egg station became the Special international selection station for lunch. For dinner, they also put out a full, for free sushi bar, again something I have never seen on other lines. And one last thing, the waffle station for breakfast which became the sandwich station for lunch, became the grill station for fresh to order grilled steaks, fish and chicken for dinner, amazing. We traveled with a group of 26 people, and they were all happy with the buffet selections. Second – The Main Dining Room (MDR), we ate here 4 times, including both formal nights, had set dining at 8:30 PM, and had your typical MDR experience of good service, lukewarm but tasty food, and at times the meals stretched out a little too long. Dinner highlights included beef wellington, filet mignon, lamb chops, great soups, and the waiters even serve you your salad dressing with 3 choices of dressing each night. Different from other lines, they actually give you a bread basket on the table with 3 different butters and hummus to choose from, nice touch. While nothing was truly spectacular, it was all pretty good. Third – Specialty Restaurants and Chef’s Table Experience – We ate at Quisine the very first night with a 20% off the $45 per person charge, and all I can say is that it was a weird dining experience. Ok it was cool to order and see the menu on an Ipad, the family style portions were huge, service was excellent, but the whole experience a little weird. The food which did come piping hot had too many choices, too many courses, and we left after 2.5 hour dining experience feeling like we were going to explode. We did attend the only Chef’s Table dinner experience on the third night at a cost of $279 per couple which was prepared by the Ship’s Executive Chef and served literally on the galley floor. That cost included wine at every course of which there were 7, the Celebrity cookbook, and a group picture. Was it worth the $279, I would say no. The food was no different than what was served in the Normandie restaurant, and it was so loud and crowded in the galley that we could not hear ourselves talk. In addition, Celebrity charges almost double what the other cruise lines charge for a private Chef’s table dinner, and sadly, I have to say our Chef’s table experience on the Carnival Breeze for $150 per couple was better in all aspects. Forth, we did dine at the Normandie restaurant the very next night after Chef’s table, and again, was good, but not $45 extra per person good. I would have rather eaten in the MDR instead, and Carnival’s and NCL’s Italian and Steakhouse specialty restaurants were better. Excursions: We did not book any excursions from the ship, as we have been to these islands many times. However in St. Maarten, we took a taxi ride for $8 per person each way to Mahoo Beach to sit under the planes landing and had a great time. In St. Croix we negotiated an 3 hour Island tour with the local taxi service for $25 per person and really enjoyed the sites on St. Croix including the Marriot beach side Renaissance property, the Christopher Columbus beach cove landing site, the 2 rum factories (Captain Morgan’s and Cruzan, and the amazing since closed Hess oil refinery site. We also had a nice fish and chips lunch in downtown Christiansted. In St. Thomas we went shopping right off the ship, and then partied hard at Senor Frogs at the end of the pier. In San Juan Puerto Rico after disembarking the ship, we booked a private roundtrip Zip Line tour to El Toro Verde for $195 per person from ziplinetourspr.com. It was about 90 minutes each way from downtown San Juan in a private van, the tour included a Cuban sandwich lunch with beverages, and we rode the 8 zip lines plus the beast, which took about 2.5 hours. This was the best zip line tour of all the zip lines that we have done in the Caribbean. If you are still with me, we were very surprised how good our Celebrity Summit experience was, and we look forward to sailing with Celebrity cruises again. Read Less
Sail Date: September 2013
Embarkation was fast & easy. We were on the boat by 11:30 AM. We waited until after 6:30 PM for our bags. A VERY nice man from housekeeping saw my panic and went looking for our luggage and found everything. This was the first of ... Read More
Embarkation was fast & easy. We were on the boat by 11:30 AM. We waited until after 6:30 PM for our bags. A VERY nice man from housekeeping saw my panic and went looking for our luggage and found everything. This was the first of several examples where the staff were really great. The bad thing was I had to rush to get ready, luckily we had the late diner We have been on several cruises and this was very nice. The food was okay. Nothing special. I didn't have anything that was bad, but the choices were not extensive, especially if someone is picky. My husband and sister ate at both Normandy & Qsine. They really liked Normandy and said Qsine was just okay. Dessert at both was great. But at $45, I passed. My sis and I both had a spa treatment. It was very nice. I did not get a hard sell on the products, but she did. I recommend waiting for the port days to get a special. The ship was nice as were all the common areas. Some people complain about chipped paint. I do not look at the paint on the walls when I am traveling. There was nothing I noted that was in need of repair. I really like the set up of the theater with the seats and lighted tables. Great if you order a drink. We had an inside cabin on deck 3. It was a great location. Small as you would expect, but managable for two people. The shows were nice. I enjoyed the Celebrity singers and dancers, but didn't go to all the shows. The other performers were good. The comedian was awesome. The band, Flava, was great pool side but the music at the various bars, etc. was a little old for my taste. We often enjoyed the late night music at the club. The later it got, the better the music was. The club did shut down around 2:30, which we thought was early. We were 4 people so it was cheaper to take a taxi to the beach than go via the ship's excursion. Horeshoe bay is everything they say and more. This was my second time there and it was even more beautiful than I recalled. They facilities are fine and you can rent a chair & umbrella. We got some misinformation about Harbor Nights. It was supposed to be one more week and we got the ferry to hamilton only to find out it had ended the prior week. Disapointing bc most stores were closed. We did get a light snack and drinks at Flanningans which was nice. We sat outside and the weather was perfect. We also walked around the Clocktower Mall. Small but fine if you need a few gifts. We took the trolley and walked backed. My friend even got her hair braided there. Disembarkating was fine. I don't know how, but my luggage tag came off and I had to search for my bags. Even with that we were off and waiting for our taxi (past customs) in about 35 minutes. For what we paid it was a good deal. We had a great time. The food and music can use some improvement.   Read Less
Sail Date: September 2013
This was our first time on the Summit and that may have had a lot to do with our expectations, but while the trip was enjoyable there were a LOT of areas that Celebrity just fell short. Our previous sailings were on the Equinox and ... Read More
This was our first time on the Summit and that may have had a lot to do with our expectations, but while the trip was enjoyable there were a LOT of areas that Celebrity just fell short. Our previous sailings were on the Equinox and Solstice so we have been spoiled. :-) They have done a lot of updates to this ship, however it is definitely showing it's age with mold, pieces falling apart, and a general need of more maintenance. The crew was a bit lack-luster compared to our other cruises as well with a lot of miscommunication I didn't expect. Had to wait over an hour to get seated in select dining the first night and they just didn't seem to have a well trained staff. This was the last sailing of the season so I would have expected them to have at least somewhat figured it out! This may have leant itself to the service as well though as they may have just been bored with the trip after running all summer. The port at Bermuda and the entire island were beautiful and the snorkeling excursion to Devil's isle was great. This was booked through the cruise line and was actually quite nice. We went with the cruise for this as it was done on the last day and we didn't want left behind :-) The other tour we did was through a 3rd party and it was truly amazing - highly recommend it to anyone visiting Bermuda. Bermuda Footsteps is run by a local that really loves the island and you can see it in how she runs the tour. Her co-pilot Buddy is her dog and she travels along on the tour which I really liked as we were missing our dogs while away. http://bermudafootsteps.com/ Read Less
Sail Date: September 2013
We just returned from sailing the Celebrity SUMMIT doing a 15 day itinerary and we found it to be 'the cruise of a lifetime', as Capt. Theodoros Zakkas proclaimed it would be when we first arrived onboard!! Celebrity Cruises can ... Read More
We just returned from sailing the Celebrity SUMMIT doing a 15 day itinerary and we found it to be 'the cruise of a lifetime', as Capt. Theodoros Zakkas proclaimed it would be when we first arrived onboard!! Celebrity Cruises can be very proud of how it operates a totally excellent experience for it's passengers. We made it a point to speak with numerous other guests onboard, and the total consensus was that they too felt like they were treated in the highest regard. Even the staff repeatedly mentioned how fortunate they were to be working for such a wonderful employer. Now that says a lot...happy staff; happy passengers!! Some of the staff that we met that always made us feel totally at ease and gracious were, Predrag Pajovic, Fabio Scaglione, Executive Chef Rene Rojas, concierge Chester, waiters Jerome, Jewis, Jorge, Ana, Maitr'de Alex, Joe, and Grabriella at the restaurant entrance desk, our cabin attendants Ambert & Yjanothan, plus so many more others. All of the staff never failed to hail a pleasant greeting no matter how busy they may have been. Our cabin was very well attended to and so was true for the graciousness and adeptness of our wonderful waiters. Truly one of the best things about this cruise was the highest quality food, meals presented daily!! TO US, IT WAS LIKE DINING AT A 5-STAR RESTAURANT, EVERY SINGLE DAY!!!! Breakfast, Lunch, & Dinner!!! The selections and flavors were absolutely delicious; 'real perfection'; and We don't think anything needed to be improved nor tweaked...really!! The entertainment nightly was a real joy and delight!! The SUMMIT Singers and Dancers were so very talented and fantastic! They made you feel like you were at a live Broadway musical itself!! The choice of guest entertainers was excellent...especially Mark Preston...a real WOW!! Not so great was the guest speaker Jim Kennedy, who wasted way too much time gloating, self centered, and totally full of himself, instead of covering what he was brought onboard to do. I was not alone in my thoughts on this as I have found out from others later. I think he was onboard just to enjoy a free cruise with his wife. The one sore spot where some adjustment and improvement needs to be made about such future sailings is the Excursion Staff. It failed in so many ways, and here again, many guests voiced big time disappointment and said they would rate it as a total waste of time and money. We went to hear Marco at one of his sessions and he was not adequate to be doing nor giving any advise. He may dress very well, but he doesn't really know anything about the different ports of call...he only reads and uses adlibs. And he can't really speak English very well. In summation, Celebrity Cruises really made us proud and delighted that we choose them for our travel experience...and to be Captain Club members!! Again, this is a FIVE-STAR CRUISE AND RESTAURANT!! .Thank you, Celebrity Cruises for a job well done and for 'the cruise of a lifetime'!! Read Less
Sail Date: August 2013
Let me start with Cape Liberty. We live in Baltimore, so we decided to drive up the night before and stay in Jersey City at The Hyatt. So, on the day of our cruise, we planned to meet friends at a shopping center adjacent to the port. The ... Read More
Let me start with Cape Liberty. We live in Baltimore, so we decided to drive up the night before and stay in Jersey City at The Hyatt. So, on the day of our cruise, we planned to meet friends at a shopping center adjacent to the port. The drive from our Jersey City hotel took 15 minutes or less. I had no idea what to expect from the port, so perhaps my expectations were low. In any case, this was probably the smoothest embarkation day I ever had. Arrival at Cape Liberty involves a few steps. First is luggage drop off. At the drop-off center, if you arrive before 11:30AM, you drive all the way to the end, as passengers from the previous cruise will still (unbelievably) be collecting their belongings. There's plenty of room to park and drop your luggage, and plenty of very helpful porters to get your bags handled. The second step is to park your car. The lot is mere steps from the check in facility. It's around $150 for the week, which we noted was about the same as our home port of Baltimore. The third step is to head back to the place where we dropped our luggage after having parked the car. There, plenty of helpful staff directed us to check in lanes. The check-in process was easy, and we were divided into priority groups for boarding. That was something new to us, having not sailed since January, out of Miami. We did find that, while we were given a very convenient "group 4" for boarding, our Captain's Club Elite status would have put us in group 1. We could have swapped, but it wasn't a big deal. I just note that for others who may not have been to this port. They started calling for boarding at 11:05AM, which I thought was impressive. Here, we took the final step - a shuttle bus ride from the check in facility to the ship. You board on level 1 on this ship, where many ports are decks 4 or higher. It was easy getting an elevator and getting on our way. Cape Liberty made the embarkation process more pleasant because they had an abundance of very helpful and efficient staff. I'd sail out of that port any time! Our cabins were made available at 1PM. That's where our fun began. We were in Aqua Class, cabin 9082, with friends just up the hall. Our location was fantastic - just down from the mid-ship elevators and stairs. Though we were directly below the pool deck and Oceanview Cafe, and could hear some movement above, it was NOT a noisy experience. The deck was comfortable and was quiet at night. On arrival at our cabin, we found the previous occupants' pillows, without covers, still on our bed. It was at that point when we began to notice some missing amenities. Of the list of Aqua Class amenities provided, nearly none was in the cabin. In fact, we spent the next two days trying to get Summit to provide us with the things that we bought with an Aqua Class room. If you're familiar with the "Solsticizing" of the Millennium Class ships, you know about Aqua Class, the addition of other specialty restaurants, etc. Celebrity takes a lot of pride in marketing Concierge and Aqua Class. On this ship, however, it's as though Aqua Class doesn't exist. There are no placards on the cabin doors, or anywhere in the hallways, noting "Aqua Class". Many of the doors still have a "Concierge Class" sign on them, while many doors have no placard at all, other than a cabin number. I found this to be odd. On deck 11, where they installed new Aqua Class cabins, it was a bit of a different look. But in the largest section of Aqua Class rooms, it's as though the specific class didn't exist. By Monday, we found out that they hadn't ordered the Aqua Class slippers, and that there were no Aqua Class robes on board. They did a mix of Celebrity and Concierge Class robes, which are different. The "pillow menu" never made an appearance either, though we were able to get whatever we wanted in pillows by asking our cabin attendant. The young lady caring for our cabin was highly experienced, but was clearly "in the weeds" when we arrived. It took until late Sunday evening for our cabin to be completed (with things like towels). Our sliding door was so difficult to open, we thought it was locked. It took two of us to open and close it. We reported this, along with a "not totally clean" look to the cabin. Our Captain's Club materials weren't delivered until Monday. It took a trip to Customer Relations to find the location of the lounges, etc. When we did get them, they were the offers for Select members, which are a bit different from Elite. It took another day to get the correct ones. We mentioned our disappointment with Aqua Class to customer relations. While the desk staff was helpful, things weren't being fixed. Finally on Tuesday, we were contacted by Cristian, the Customer Relations Manager, who took it upon himself to listen and address our concerns. When he got involved, things were fixed within two hours. The cruise itself: The weather was pure heaven. PERFECT, with the exception of the last day at sea. Service, with the exception of The Martini Bar, was outstanding. The bartenders in the Martini Bar were friendly with each other, but were a bit standoffish with guests, and were slow. Aqua Class comes with the restaurant "Blu". We hated it on Solstice, but loved it here on Summit. The Maitre D's, waiters, assistants, bar personnel - everything - was OUTSTANDING. The atmosphere was fantastic. Entertainment was pretty good. Shows were along the line of what you'd expect with Celebrity. Good comedians; a great aerialist team. Singers and Dancers were cheesy, but very good. For shipboard entertainment, I thought they did a really nice job. The guest entertainer was Broadway's Telly Leung who was very good. Bermuda: I wish I'd gotten to cruise to Bermuda when you docked in Hamilton. Going anywhere on the island from Royal Naval Dockyard is a giant pain - especially to the beach. It's not difficult at all - and the ferries and buses are affordable and frequent. It just takes so LONG to get everywhere. It's certainly not Celebrity's problem - just something worth noting. Captain's Club: The hostess was nice but mostly invisible. If you've ever been on a cruse with the Captains Club hostess Ti Ann, she sets the bar very, very high for activities, visibility, and communication. The young lady on this cruise was pleasant, but I'm coming to believe that Ti Ann might be the exception rather than the rule. The elite lounges were both above expectations. A lot of that might have been the staff working them...friendly and hard-working. Summit looks good. Cabins are generally in good shape. Public areas were spotless. Most guests seemed happy, but again - the weather was picture-postcard-perfect 6 out of 7 days, and that helps. Food was good and consistent in all the public places, and exceptional in Blu, Qsine, and Normandie. I would recommend NOT booking Aqua Class on this ship. For those who really want BLU, it's available with Suites, and a Concierge Class stateroom will get you an easy table with a minimum surcharge. Everything else offered by Aqua Class on this ship is plainly not worth it. They shouldn't be marketing it and selling it here anyway, as the ship hasn't yet been outfitted for it. Disembarkation at Cape Liberty: Let me put it this way. At 8:40AM, I was sitting in Normandie waiting to be called. At 8:45, we were called. By 9AM, I'd taken a shuttle bus, claimed our luggage, gone through customs, made it to our car, and were driving to the Turnpike. SO EASY!! Ignoring our Aqua Class snafus, we had a great time and would easily book this itinerary again. Read Less
Sail Date: August 2013
My wife and I just returned from the August 18 sailing to Bermuda on the Celebrity Summit. This was our third cruise and our third time on Celebrity. Each of the previous cruises was wonderful and this one did not disappoint. We could not ... Read More
My wife and I just returned from the August 18 sailing to Bermuda on the Celebrity Summit. This was our third cruise and our third time on Celebrity. Each of the previous cruises was wonderful and this one did not disappoint. We could not have asked for a better experience. EMBARKATION: We selected this cruise because we wanted a relaxing vacation. Our last few trips have included a lot of driving and sightseeing, usually followed by a long drive or flight back home --- after which we always feel like we need another vacation. We live in Staten Island which is only a few minutes from the port at Cape Liberty. On Sunday, the 18th, we took a car service to Bayonne and arrived at about 10:45 AM. The embarkation process was very easy. We dropped our bags off and took the short shuttle ride to the terminal building where, after passing through security, we found the line marked "Aqua Class" and followed it directly to a representative. Within a few minutes, we had our sea passes and were headed to the ship. We stopped briefly to look at the menus for Qsine and Normandie and were on board at 11:30, ready to begin our vacation. It couldn't have been easier. THE SHIP: We sailed on the Infinity a couple of year ago before the refurbishment, so we were interested in seeing what had been done to its sister ship, the Summit. We found that the Summit retained all of the charm that we remembered, but certainly looked a little spiffier. The ship is smaller than the S class ships and other ships like the Breakaway and some of the RCI ships. And that was fine with us. We like the more intimate feel of the ship (if you can call a 2000 passenger ship intimate). I never felt like I was very far from any part of the ship I wanted to get to. And it never felt crowded. There were a lot of children on the trip (someone said there were 400), but the younger ones spent most of their day in the Fun Factory or in the pool. I didn't find the kids annoying and all the ones I saw were pretty well behaved. If there was one minor drawback for me, it was the pool area. There really aren't enough deck chairs for everyone and many people came down before 7 AM to "reserve" chairs. The Pool Butlers did, at times, remove belongings of people who were gone for too long, but this was not done consistently. Still, since we prefer not to sit in the sun, we were eventually able to find places to sit. As I said, this was only a minor annoyance. THE CABIN: On our first cruise (on the Equinox), we had a Concierge cabin. For our cruise on the Infinity, we upgraded to a Celebrity Suite. This time, we decided to try Aqua Class (cabin #9070) --- and we were very pleased with the decision. The cabin was a comfortable size for the two of us. We packed a little more than we probably needed, but there was plenty of room in the closets to hang our clothes. In addition, there were six drawers next to the main closet and two large shelves. The two night tables each had two deep drawers and the vanity had two large storage spaces. Our suitcases fit comfortably under the bed. The bathroom was small but sufficient and I really loved the shower. The balcony was large enough for the two of us to sit and eat breakfast comfortably or read. There is a large overhang so that there was only sun early in the morning or late in the afternoon. Since we prefer shade, it was perfect. The only minor negative was mentioned on some message boards: the water from the shower tends to pour out from under the shower doors and "flood" the floor. This in no way negatively impacted the experience. We simply had to put down a few extra towels to mop up the water. On the third day, my wife figured out that by closing the doors in a certain way, we could minimize the "flooding." Overall, we really enjoyed the cabin and were very comfortable. DINING: As Aqua Class guests, we were assigned to eat in Blu. Initially, we thought we might want to occasionally eat in the MDR or in one of the specialty restaurants. However, the experience in Blu was so good that we dined there every night (and a few mornings). The first three mornings, we ordered room service, but soon we were having breakfast in Blu as well. We thought that the food was very good and loved the fact that the portions were a little smaller --- so we never felt stuffed after dinner. Dinner always began with an interesting appetizer, followed by either soup or salad. I really enjoyed the soups. The main dishes were tasty and, for the most part, light. I really enjoyed one of the roasted chicken dishes, the filet mignon and a rack of lamb (I know, how could that be light? Somehow, it was). The menu was different each night. However, the best thing about the restaurant is that it felt like a real restaurant, not like a huge dining room at a Catskill Mountains resort. Blu was quiet and intimate and quite relaxing. Everyone we spoke to felt the same way about the ambiance of the restaurant. And the staff! Well . . . THE STAFF: We absolutely love the staff on Celebrity ships and this sailing was no different. Every single staff member we passed in the halls stopped to ask how we were, how we were enjoying the cruise, if we had a nice day, etc. Of course, it probably helps that we are friendly, as well, but they went out of their way to make our cruise enjoyable. I have a hard time believing reviews that say that the staff is surly or indifferent. They are warm and friendly and professional. Now some specifics: We couldn't have been happier with our treatment in Blu. It started with Mazy, our Maitre d'. He always greeted us with a smile and welcomed us back. During the meal, he stopped by to make recommendations, to ask if we were enjoying the meal or simply to chat for a few moments. The wait staff was friendly and professional as well --- in particular Rambo, Alvin and Ashvin. They provided us with information about the food that allowed us to make informed choices. They took the time to chat with us and we found out a lot about their backgrounds and the countries they came from. They made us feel like guests in their homes, not customers. At one meal, the woman sitting next to us (from Montreal) was having trouble conveying to Alvin exactly what she wanted to eat (she spoke English well, but didn't quite have the words to convey her exact meaning). Alvin brought got Ashvin, who spoke French, and together they were able to figure out what she wanted to order. Pleasing their guests was important. I also have to mention Jom, the sommelier, and Agus, who brought us other drinks. They were so delightful and helpful and really helped make the experience in Blu a wonderful one. And, after the first night, everyone on staff knew our names and, by the third night, knew our dining and drinking preferences. In addition, I want to mention Steve Gayda, the Cruise Director, and his staff who went out of their way to make sure that everyone had a great time. By the time the cruise ended he knew the names of many of the passengers. ENTERTAINMENT: My wife and I are regular theater-goers in NY and I like to go to the shows on the ship. The entertainers were all excellent. Guitarist/vocalists Brandi Paige and Jefferson Eng are quite good. Jordan Peterson, the pianist, is very talented and I wished I could have seen him and the others more often. When the aerialists, Lulu and Dima, had to drop out of the final performance because of rough seas, Jordan took their place and did a wonderful set. The major performances by the Celebrity singers and dancers were enjoyable. The shows themselves were not very strong. "Sirens" suffered from a weak script and awful dialogue and the revues, "iHollywood" and "Stars in Their Eyes," had, in my opinion, some odd song choices. However, the singers and dancers were so good that we didn't care. The singers, particularly Glenn, Diana, Drew and Hannah had strong, beautiful voices and the dancers, especially Ben, Sacha, Jason, Jason and Ashley, were superb. Some of the dance numbers were absolutely exhilarating. As my wife remarked to one of the performers at the end of the first show, "Whatever they're paying you guys . . . it's not enough!" Jason Bishop, the illusionist, was absolutely amazing. We've all seen these "tricks" before, but his unique take on these illusions was phenomenal. While I didn't see comedian Kevin Flynn in his adults only late show (past my bedtime), I enjoyed him when he appeared in the final night's show. He was hilarious. The highlight of the week (entertainment-wise) was the appearance of Telly Leung in the 54 Below show. Telly is a Broadway veteran (I've seen him in several shows) and his set, along with accompanist, Gary Adler, was fabulous. The theme of the show was about the songs that were important to him growing up. They included Broadway songs, pop music and traditional songs. He has a beautiful voice, passion and lots of personality. He even stuck around and appeared with the Celebrity singers in their final performance. OTHER STUFF: - We don't usually book our excursions through Celebrity, but my wife decided that she wanted to do a glass bottom boat tour. It was pleasant and informative, but nothing special. Still, we enjoyed being on the water and met some nice people on board. - I like to take part in Trivia competitions and there were several each day. I met another couple and we formed a team that lasted the entire trip. The whole point of the games is to have fun and we had a blast. And won a few times, too. - While on the ship, we ate lunch in the Aqua Spa Cafe. Lunch was mostly salads and this was fine with us. - The only time we ate at the buffet was the day we first boarded. Nothing else was open. It was OK. We did occasionally stop in for ice cream or coffee and tea. - There was a minor error on our bill. When I checked my charges on Saturday morning, I noticed a charge for two glasses of Chardonnay from the previous evening. My wife had a Rose wine and I had a gin and tonic --- no Chardonnay. I went to the guest services desk and Angelina, the rep, reviewed our charges and said she would check on them. By that evening, the charges had been removed and I even received a call from Angelina informing me that my bill was now correct. My wife and I are not drinkers. She likes a glass of wine with dinner and I will sometimes have a soda or a gin and tonic. As a result, we didn't but any beverage packages. On past cruises, we didn't drink enough to warrant a package. However, people who like to drink more on a cruise benefit greatly from a drink package. - The weather in Bermuda was great and we had nice weather for three of the four days at sea. The last sea day was a little rocky, but not too bad. OVERALL: Overall, we had a great cruise. We arrived on board determined to relax and have a wonderful time and we did.   Read Less
2 Helpful Votes
Sail Date: July 2013
We booked an Aqua Class cabin (9110). It was spacious and had a great balcony. We found it to be very clean and nicely appointed. This cruise exceeded our expectations. We weren't sure what to expect, but what we found was a very ... Read More
We booked an Aqua Class cabin (9110). It was spacious and had a great balcony. We found it to be very clean and nicely appointed. This cruise exceeded our expectations. We weren't sure what to expect, but what we found was a very relaxing and wonderful experience. My partner and I (two gay males 37 & 43), found the crew to be friendly and very helpful. The Blu restaurant is worth the upgrade to Aqua Class within itself. The wait staff was friendly, and attentive. The food was amazing! So much selection and creativity! The portions were not enormous, so we never felt like we were eating too much. It was great to be able to try so many new things. Celebrity is known for it's food, and it definitely did not disappoint. We only dined in the main dining room once on a formal night. We found it to be nice, but so much more crowded than Blu. We dined at the Normandie restaurant twice. We really loved it (partly because we are Art Deco fanatics, and it is all done in Deco). The food was definitely the best in this restaurant. Their attention to detail was outstanding. We really enjoyed the spa treatments that we booked (only wish they wouldn't try to up sell so much on products). Access to the Persian Garden was wonderful (included for Aqua Class Guests). The Turkish Bath was my personal favourite. Great way to relax. Overall I found the boat to be in good shape. I didn't notice any glaring problems. It impressed me. We are already looking forward to our next cruise with Celebrity in Aqua Class on the Reflection in December. Maybe the newer boat will surpass our experience on the Summit!   Read Less
Sail Date: January 2013
In March 2012, over 30 friends booked the 7 day souther caribbean cruise on Celebrity for January 2013. We used a local agent to handle all bookings for flight, hotel & cruise itself. The discount received for the group booking was ... Read More
In March 2012, over 30 friends booked the 7 day souther caribbean cruise on Celebrity for January 2013. We used a local agent to handle all bookings for flight, hotel & cruise itself. The discount received for the group booking was split among all travelers on the cruise. We got home from this wonderful vacation just this passed weekend. We had a blast! With so many of us on this trip, there were plenty of avenues to share with one group of friends or another (or with someone we'd just met while on the cruise). From the time you get up in the morning, to every hour on the hour activities on board as well as the excursions offered at each port, then more activities & fun to be had again on board throughout the night! We laughed ourselves into tears! In reading some of the reviews from people stating they "expected more" or felt their trip wasn't up to their liking..... shame on you! The comedian we saw while on this cruise was right.... some people will travel thousands of miles just to complain. In my opinion, if any one somebody did not have a great trip then they did not take full advantage of new experiences, or should maybe book another kind of vacation. Upgrade your room! It's a little bigger and does make a difference even if you feel you won't spend much time in your room - it's worth it. Staff - awesome people through & through. From our stateroom attendant, to wait staff, officers, spa techs, doctor on board, entertainment staff, etc. Purchase a drink package to fit your needs. It will save you money in the end. Throughout the duration of the cruise we lounged in the sun, hung out in the pool, drank (a lot), ate (a lot), saw a few stage shows, gambled, played shuffle board & ping pong, experienced services at the spa, shopped, booked a dinner (upgrade - worth the money) one night at The Normandy which was great. Our day at sea, we put together a poker run (walk) to five of the bars with our group - lots of fun! Read Less
Sail Date: October 2012
This is our third cruise with Celebrity in two years - we feel a deep loyalty to the brand and we will continue to sail exclusively with Celebrity - we are, in fact, booked on three more cruises with them. Though this is our third ... Read More
This is our third cruise with Celebrity in two years - we feel a deep loyalty to the brand and we will continue to sail exclusively with Celebrity - we are, in fact, booked on three more cruises with them. Though this is our third Celebrity cruise, it is our first on a Millennium Class ship and our first booking Aqua Class. The central focus of my review will be about Aqua Class, pros and cons, overall, mainly pros. We loved the restaurant Blu - for those that don't know, dining in Blu is the primary benefit of Aqua Class, in our opinion and it is an excellent benefit. We LOVED being able to eat fantastic food, to eat this fantastic food at a different time every night with open seating allowing us great flexibility; precision service, and to be known and recognized by the staff of Blu even when in the streets of a town in port - but our stateroom service, yes, therein lies the rub for us. All of our Aqua Class cons center around our cabin attendant. When we first entered our cabin, the sun was shining in, all was lovely, but our eyes instantly were drawn to the marble desk top which had perhaps a dozen splotches on it. We went right over to the desk and felt the marks, thinking that the splotches were perhaps stains, since when stone isn't sealed properly, liquid from glasses/vases can seep into the stone and permanently blemish it - but these marks were raised and somewhat crusty, marks that if you rub them with a cloth and a cleaner, come off - in other words, the stone desk top had not been cleaned properly. We were rather surprised by this, so when the attendant came to introduce himself, we pointed this out and he completely brushed us off by cursorily, with his sleeve, rubbing a few of them off and saying, 'oh, yes, well, whatever'. WHAT?? Very un-Celebrity-like, we thought. Otherwise, the room was extremely clean, well appointed, all very good - standard Celebrity high quality. The next issue was when I had to call the stateroom attendant and ask to have my empty hair conditioner replaced, the problem compounded by that it was replaced with shampoo! Luckily, there was an attendant's cart in the hall, so I was able to grab a few bottles of conditioner for myself. But for us, the most irksome issue was our non-existent pillow menu. My husband and I love our pillows - we need 3 to sleep with, each, and one of them needs to be a Tempurpedic-style, one for each of us. On both of our prior Celebrity cruises, standard veranda class (thus no 'pillow menu') - we asked our attendant for extra pillows, 2 of them to be Tempurpedic-style, and the response was always, "NO PROBLEM, yes ma'am, right away" and magically, there were the pillows, 6 total, 2 of which were Tempurpedic-style. So, here we are in Aqua Class - remember, we are supposed to have a pillow menu but don't - I go looking for our attendant, he looks a bit concerned about our request for the Tempurpedic-style pillows but he indicates that he will get them. Later that night, we see him again, and he has delivered the requested pillows, but he launches into a rather long explanation of HOW DIFFICULT it was for him to get these pillows because there is some sort of inventory that is done on the pillows and blah blah blah I don't remember what all else he said. The bottom line is that a)there is supposed to be a pillow menu in Aqua Class and b)in the absence of said menu, our attendant at least should have brought the extra pillows without any issue - just like happened on the Equinox and the Solstice where our attendants, in standard veranda class, were peerless. So, the next problem with our stateroom attendant was this: we used the two beach towels which are allotted to us, in St. Croix. We deposited them on the floor of our bathroom and expected later that night at turndown to have two clean beach towels in our stateroom for use the next day. But, no, no beach towels in our stateroom. So, we thought, hmmmmm, well, let's see what happens, we'll call in the morning if we have to. So I called the attendant at 6:45 am and again at 6:50 am - no answer and I let the phone ring quite a few rings. So now we are beginning to worry as we were going to go to breakfast and leave the ship directly from breakfast. So, we walked up and down the hall, found an attendant who serves a different set of staterooms on our floor, and asked very kindly, if he would mind getting two beach towels for us. We told him the story, of how we never got clean towels. He looked a bit annoyed, not with us, but seemingly with our attendant as he knew this was not acceptable - he wrote down our cabin number, went into the supply closet, and gave us two clean beach towels. I realize that in the grand scheme of life, this should be my biggest problem - however, this is Celebrity and this is Aqua Class - this shouldn't happen. Then, on our last night on the ship - I still can't believe this: in Aqua Class, one of the special features is that you get a fruit basket and flowers. The last night, after we came back to our cabin from dinner, the flowers were gone, the fruit was gone, and really oddly, the leather Celebrity logo pen and paper holder small bedside holder thingie was gone - the attendant had taken away the leather thing but had left the pen and the paper - as if he thought we were going to steal the leather thing and take it home???? All of this, to me, is rather shabby. So, maybe the fruit and the flowers were removed because of some fear by the Agricultural Dept that we would smuggle the fruit and flowers out of Puerto Rico??? So what! If that is the case, at the airport in San Juan, all baggage is screened by Agriculture for that very reason, and I am not even sure they care about apples from our fruit basket! Regardless of whatever reason, removing some of the amenities that define Aqua Class from one night of a short seven night cruise, diminishes the total experience. And removing the leather paper pad/pen thing is frankly, insulting as the assumption is that we are thieves. Really?? Not cool at all. So, that is my discourse on our cabin attendant who did not comport himself in a Celebrity-worthy way. The cruise as a whole was fantastic, though. We LOVED Qsine, and will go every time there is one on the ship. Normandie was to us, not as engaging. My lamb had to be sent back (supposed to be med-rare but it was nearly raw), and the panna cotta cream that went with my mushroom cappuccino soup was bewildering. The entertainment though top notch, during the day, was hard to find. The various musical performers such as the uber talented AquaFellas, the fantastic Spanish guitarist Nestor, the hip-swaying party band Fusion, etc - it would have been nice to hear them much earlier in the day, since we had many sea days on this voyage; in the Mediterranean with the Equinox and then again on the Solstice, from noon on, all of the acts were engaged at the various venues. The cruise director, Caissie, like all of the Celebrity cruise directors in our experience, was simply marvelous, but Caissie is also an INCREDIBLE opera singer! Celebrity got a 2 for 1 deal when they hired her! The production shows were of top notch quality as we have come to expect with Celebrity. We especially loved "Sirens", so clever, funny, amazing costumes - we especially appreciated the oh so clever River Dancing Pirates!! We LOVED the shore excursion which we booked through the ship, ST63 Caribbean Sail to Christmas & Honeymoon Coves, out of St. Thomas, on the Bones Pirate Schooner - the crew was young, fun, informed and informative - we would definitely do this again. On St. Croix, we booked an ATV excursion on our own through Gecko's Island Adventures, and loved every minute of it, we would also do that again. On St. Maarten, we would definitely NOT do again what we did, which was take a cab on our own from Philipsburg, to Marigot, to Grand Case for lunch and back to Philipsburg. We would probably focus more on beach excursions, though we would return to the amazing French Patisserie, Sarafina's, in Marigot - spectacular. We loved the cruise - the staff, the ship itself, the entertainment, the officers, the Captain's Club reception, the food, and we especially loved BLU, but we did not love our cabin attendant who did not deliver Celebrity worthy service, let alone Aqua Class level service. Read Less
Sail Date: October 2012
We got on in Bayonne NJ, Very fast. Probably 30 Min from start to finish. Had a Aqu cabin 9054. Very clean and quite and close to all. Room was redone and looked great with new stuff indoor and outdoors. The bathroom had a new shower ... Read More
We got on in Bayonne NJ, Very fast. Probably 30 Min from start to finish. Had a Aqu cabin 9054. Very clean and quite and close to all. Room was redone and looked great with new stuff indoor and outdoors. The bathroom had a new shower door and spray head. Service was great. we ate in Blu most of the time for dinner and a few times for breakfast. Food was very good, breakfast same each day with different dinner. Menu was fine. Room was beautiful, service great with never a wait. Was like the MDR was ten years ago. Also used the buffet, was very nice, never a seat wait, food good. I would use Aqu again but only at the right price as the only difference for me was Blu. Shows were very good, two big dance shows and two singles. Ship looks new as it was redone all around. Even tho it has more cabins it did not feel crowded to me, seemed as before. I did not like the way deck 11 is with the new cabins, liked the walk around better. Flying home from San Juan was a breeze, 30 min from taxi to gate. Great trip, would go again anytime. Read Less
Sail Date: November 2011
I just enjoyed the Nov 12 sailing of the Celebrity Summit from San Juan. It was a 7 night cruise that stopped in Barbados, St. Lucia, Antigua, St. Maarten and St. Thomas. We arrived at the terminal at 1:30pm and the flow was very ... Read More
I just enjoyed the Nov 12 sailing of the Celebrity Summit from San Juan. It was a 7 night cruise that stopped in Barbados, St. Lucia, Antigua, St. Maarten and St. Thomas. We arrived at the terminal at 1:30pm and the flow was very smooth through the luggage and arrival lines. We were quickly on the ship. Our luggage arrived prior to 5pm. John, our Stateroom attendant and his assistant Luis took excellent care of us during our stay. They were gracious and accommodating with all requests. We stayed in the Concierge Staterooms which provided welcome champagne, fresh flowers and evening hors d'oeuvres. These were very nice touches. Also, there was quite a lot of cupboard space. We both had more than enough room to store all of our items for our 7 day adventure. We were fortunate to meet Sasha, the Maitre D'hotel for the 5th floor of the Cosmopolitan Restaurant and he accommodated our special requests for our evening dining. Sasha was very gracious and flexible to our needs. We appreciated his nightly recommendations for the stops for the following day port locations. He is a true professional and the Summit is lucky to have him. Our server Roldan and his assistant Diego provided excellent service each night as well. Head waiter Edward was very outgoing and oversaw the Aqua Spa Healthy Choices area. He went out of his way to take care of special lunch requests for us during our trip. The overall service from the staff was very detail oriented and friendly. Every member that I came in contact with smiled and greeted me professionally with a "good morning/afternoon or evening". My travel companion and I took advantage of the "Perfect Day" spa packages offered for a port day and enjoyed the services very much. I also had a manicure done by Tandy at the spa and she did an excellent job. She was very friendly and gracious. We did a tour of the Persian Garden amenities and were very impressed with these additional options. The Fitness area was well kept and the machines were very clean. There were many choices of activities and health sessions available to guests. The evening entertainment was very good. I enjoyed the cast member productions the most. The cast members were very good, especially the vocalists. Damian, the Cruise Director had a great sense of humor and his interaction with Matt on the daily in room video was a source of entertainment. The many events for dance competitions, vocal competitions were a great his as well. Shopping is always a treat in the shops on the ship. It was a great area to wander through prior to or after dinner if we had a few minutes. Good variety of items with a wide range of prices. I was sad to see my trip come to a conclusion; however I can't wait to book another cruise so that I have another adventure to look forward to. Read Less
Sail Date: March 2011
I was very impressed with the decor in the public spaces of the Summit. My stateroom was fine, but dated, and the bathroom had some odor issues from the drain pipe. Also the maintenance crew worked on the shower during my week-long stay ... Read More
I was very impressed with the decor in the public spaces of the Summit. My stateroom was fine, but dated, and the bathroom had some odor issues from the drain pipe. Also the maintenance crew worked on the shower during my week-long stay and the smell from the sealing compound and paint was very noxious until the ventilation system aired it out (about 45 minutes). We were in port every day except for one sea day. I like to enjoy the evening activities (like karaoke and dancing) and the shows, so getting up early every day for excursions was not my idea of a vacation. I also like to have more time to visit the spa. Though I had 2 spa treatments, I still felt somewhat rushed during the week to squeeze everything in. I traveled alone and was given special consideration by both my cabin stewards and the guest relations desk who checked on me periodically throughout the week. I appreciated the great service I received from everyone onboard. I also enjoyed the company of my new friends - both those met in the dining room and those I met through the Celebrity Connections party for Cruise Critic members. One of the highlights of my week was the tour of the bridge on our day at sea. That invitation came as a result of my Cruise Critic membership.I enjoyed the activities onboard - mostly in the evenings as daytime was full of port activities. I participated in the "Dancing With the Stripes" contest and several evenings of karaoke. I was pleased with the many opportunities I had to receive complimentary drinks - six in total over the week. The galley tour was informative and interesting. The photo staff onboard were talented and personable. I purchased several photos and the DVD that was filmed during our week aboard (because of my participation in events, I saw myself on several occasions on the DVD!).I had purchased the ship's transfer package and that went smoothly for both embarkation and debarkation. I also took 2 ship-sponsored shore excursions that were well worth the time (Tobago and San Juan).The highlight for me in dining was the brunch served in the main dining room on our last day - the day at sea. Everything was beautiful from the food itself to the ice sculptures. I appreciated the opportunity to have that extensive buffet in that atmosphere. Read Less
Celebrity Summit Ratings
Category Editor Member
Cabins 5.0 0.0
Dining 4.0 0.0
Entertainment 4.0 0.0
Public Rooms 4.5 0.0
Fitness Recreation 4.5 0.0
Family 4.0 0.0
Shore Excursion 4.0 0.0
Enrichment 3.5 0.0
Service 4.5 0.0
Value For Money 4.0 0.0
Rates 4.0 0.0

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