Just got off Celebrity's Summit three days ago. What a disappointment! The good, first: the ship is spotless and the cabin steward was the best in the business. They should make him director of customer relations...he really "gets" it. I responded to a blast email that was waiting for me when I got home offering the director of something with RCI the chance to call me to discuss the issues I ...
This was our Third time in the past 3 years that we have cruised in the Mediterranean. This is our first time with Celebrity.
We found a dysfunction with the line and the ship that we have not experienced elsewhere. Early on when booking, we found that the Celebrity agent quoting one price with a lower price quoted on their web site. Further inquires confirmed the lower price, it seemed at ...