Sail Date: October 2008
Background: We took a standard balcony. Married, early 60's, with numerous annual cruises on multiple lines from Carnival to Seabourn. We selected this cruise for the itinerary, not the ship or line. Short version: Celebrity ... Read More
Background: We took a standard balcony. Married, early 60's, with numerous annual cruises on multiple lines from Carnival to Seabourn. We selected this cruise for the itinerary, not the ship or line. Short version: Celebrity remains and excellent choice in the so-called "mass marketing" cruise lines. Positives: Service and guest care, room, and itinerary. Negatives: Dining room closed for lunch, major reason to avoid. Fixed dining only in dining room. Specifics: Boarding: (4/5) Pretty standard and efficient considering most guests were there an hour or more prior to earliest time. Keep in mind that on all larger ships you can go right on with no waits by showing up about 1.5 hours after the earliest listed boarding time. Stateroom: Everything you would expect for a ship of this class with excellent service in every regard. Well maintained stateroom that was of average size for this class ship. Common areas: Not the best use of some space, but clean with no excess wear. Again, excellent service. Entertainment: Quite variable guest entertainers with lots of comedians. Staff entertainers and orchestra were average for this level of ship. The itinerary was so busy that there was little time for shipboard entertaining during the day. Itinerary: (5/5) Many guest like ourselves were on this particular ship for the outstanding ports of call for anyone interested in World History. Food: (3/5) We rarely ever eat in the cafeteria as we can do that at work; however, the dining room was only open for 2 or 3 lunches on the entire 14 day cruise which will probably keep us off Celebrity in the future. Breakfasts were good, but again not available everyday. Dinners are fixed seating (6:15 or 8:45) which is always risky depending on the table. Food was slightly above average for this class ship. Good , but rarely memorable. No one at the table had a bad meal, but all agreed that the food was pretty average in terms of quality of materials and preparation. Service was outstanding! Family: Celebrity is probably not the line of choice for younger children. Celebrity Captain's club perks: (1/5) Nothing notable for multiple return customers. We will be a higher level with our next cruise, but even that has nothing of value offer. Most important question: Will we book another Celebrity Cruise? Certainly not our first choice, but this is our first choice to recommend to those in our age group who have never cruised. Read Less
Sail Date: September 2009
Celebrity Summit Sept 18/09 Embarkation/ Disembarkation This process was amazingly smooth. The airlines could learn a great deal about efficiently and quickly dealing with this process. We were on the ship eating lunch at the wonderful ... Read More
Celebrity Summit Sept 18/09 Embarkation/ Disembarkation This process was amazingly smooth. The airlines could learn a great deal about efficiently and quickly dealing with this process. We were on the ship eating lunch at the wonderful buffet in the Waterfall cafe about 20 minutes after arriving in the port. Luggage was delivered promptly and accurately. Cabin/Ship Our cabin was kept in a spotless condition throughout our journey. Our cabin steward cleaned about 3 times every day. Towels were replaced regularly, ice was placed in the ice bucket and the water jug was always full. We think he might have had radar because he seemed to clean and make up the cabin within moments of our departure. Our steward Des, noticed that we had purchased a bottle of white wine prior to embarkation and he put it on ice without even being requested to do so. Beds were turned down at night with a chocolate on the pillow. We wanted to change our disembarkation time and we had the new luggage labels delivered to us by Des about 15 minutes after the request was made. The ship was also kept meticulously clean and shining at all times, including the public toilets. Food This was truly a highlight of the voyage! Every meal in the dining room was a great new experience. Attention was paid not only to taste, but the presentation was beautiful as well. I found that the beef dishes were so tender, you often did not require a knife. They have many chocolate delights for desert and once our waiter , Rodel, discovered that we had a weakness in this area, many different chocolate treats were produced which were not on the menu. Any time I wanted to change a detail about the meal, it was always met with "certainly" as a response. We also purchased the wine package and came to love our sommelier, Gabriel. We felt it was good value for the quality of wines presented. We also attended one of their wine tasting events on a sea day. This was a great deal of fun as we got to taste about 10 different wines, make notes and get lots of really interesting information on the wines.( We also got a few extra glasses at the end of our favorites which were left over.) We then asked our sommelier if we could include some of these wines in our package at night. Although it wasn't always possible ( I don't know why the $150. bottle presented a problem), he did accommodate us quite a bit. We ate breakfast and lunch in the Waterfall cafe most days and the salads were fabulous every day! They also had a whole range of hot foods etc. which changed daily. The ice cream bar was a terrific addition, when we felt in need of just a little pick-me-up around 3:00 pm!!! There is also an Aqua Spa cafe near the Thassolotherapy pool with lovely healthy food. Yes, I did try it and it was good too! Entertainment We did not attend all the events held in the main theatre due to the fact that we took a Mediterranean cruise and were often tired at night. However, the large production shows (with singing and dancing) were very well done. Many of the smaller lounges had singers, piano players, string quartets entertaining where you could just sit and relax in the evening. There was always dancing in the lounges after the main shows - which seemed to be very popular. The card room also seemed to have several people playing every evening. One thing we particularly enjoyed was a seminar given on the sea days by Maria, in the photo shop, regarding digital photography. These sessions were free and held in Michael's lounge . She provided many tips on using our camera more effectively and how to take better travel shots. She also invited us to bring our cameras to the photo shop in the evening and she would help us with our particular cameras in person . She even gave me some tips on improving the photos I had already taken. I must admit, I enjoyed playing with my camera more while I was on shore excursions! Facilities I loved the thassolotherapy pool! It is located in a large solarium near the spa area. The lounges have really comfy pads and there is very light spa music playing in the background. It was a lovely place to go for a quiet read, whirlpool or a small snooze! When I saw the giant waterfall taps running into the whirlpool, I wondered what they were for - other than a pleasant waterfall sound. However, I put my shoulder under one and found the massaging quality of this feature. The "loungers" in the whirlpool were also a pleasant surprise from the typical whirlpool setup. Best of all, I never found this area overly busy. The 2 story library was also a nice addition and included some very up-to-date paperback novels. If I had known this, I would have reduced my suitcase weight a touch by bringing one less book. You can also get daily newspaper updates there - if you care. I found the internet quite expensive- 65cents /minute- on board, so we just looked for an internet cafe onshore and saved quite a bit of money that way. By the way, if you have postcards they will provide stamps and mail them for you from the purser's desk - at a reasonable cost. There is an ATM onboard and of course, everything goes on your account in USD. The tipping goes on your account daily and you can access your bill on your TV in your room. In fact, the service was so good, that we got envelopes to give extra tips at the end of the voyage( we have never done this before).This was in no way expected nor encouraged. We just wanted to do it. They also have port lectures recorded on the TV which gives you a bit of a preview of the ports to come. Shore Excursions We used Rome In Limo for Naples and Rome. We loved them. They were right on time in both ports and we maximized our time in those place. Although tired at the end of the days, we had seen and done all that we had wanted in comfort and with ease. When I saw the other passengers get back on the ship from their shore excursions and listened to their tales, I realized we had made the right choice with private excursions. Since there were 4 of us, it worked out cheaper than the ship excursions and we could do what we wanted, when we wanted in the comfort of a Mercedes van!When we had had enough, we just said " OK, that's enough- take us back."WE also got to say how long we wanted for each stop and when we were ready, we moved on. We also got to choose where and when we had lunch.The drivers, Gianni in Naples, were friendly and suggested local spots to eat which didn't take up too much of our days and yet gave us quiet spots to take a break. We used Port Promotions in Turkey and they were also terrific. Both guarantee to not miss the boat if you listen to the drivers and come back to the ship when they recommend. Both outfits also allowed us to miss some of the crowds as they both know the secrets to avoiding the worst of the crowds. You can do Nice by train or bus, Dubrovnik by taking a taxi to the old city walls and Venice by using the water vaporetto down the Grand Canal. Overall I would go Celebrity again in a heartbeat! Take private shore excursions when you can- especially for Naples and Rome. I would also do Florence that way if I could do it again!Save money in the other ports so that you can do it this way! Read Less
Sail Date: May 2010
May 2 - May 9 Celebrity Summit to Newport and Bermuda Embarkation: Arrived at Cape Liberty cruiseport at 2:30. We thought the lines would move quickly, but it was 45 min in a long winding line before we got our sea passes. (so much for ... Read More
May 2 - May 9 Celebrity Summit to Newport and Bermuda Embarkation: Arrived at Cape Liberty cruiseport at 2:30. We thought the lines would move quickly, but it was 45 min in a long winding line before we got our sea passes. (so much for online boarding passes...not so quick anymore) This process could improve greatly if Celebrity opened those windows to everyone when the "concierge class" and suite's line were empty. I looked over several times to see several windows open while our line hardly moved. We got onboard around 3:15. Room: We booked room 7176 (balcony aft) We prefer this location as it is close to the elevators and the aft elevators are usually less crowded. Our room was very pleasant and our balcony about twice the size of the Cat 2A balconies. Beds were very comfy, and although the bathroom is showing it's age, it was still very clean. Our room steward Peter Rodriquez was awesome. If I needed something I would write it down on a memo and place it on the mirror. Whatever I needed was there when I arrived back to the room. He was always pleasant, as was his assistant, and our room was always clean. Ship: The ship inside is in great shape, everything sparkles and shines. She is a pretty ship. We did notice however, that the outside decks and railings and the suite decks were in bad need of refurbishing. Food: We ate breakfast and lunch in the Waterfall Cafe' and were very pleased with the selections. (breakfast: eggs whatever way you want them, Belgium waffles-delicious, fresh pastries, whatever you wanted for breakfast you could find in one of those stations.) Lunch-I love the panini sandwiches, they were so good! But again, they offered many choices for lunch..and don't forget the pizza station any time of the day. We had 2nd sitting, so around 3:30 we would grab a few slices and bring it to our balcony, poured a glass of wine and watched the ocean go by. For dinner we ate at the Cosmopolitan, table for 2, #589 5th floor. Thank you Crescent and Dragan for a wonderful week of dining. Crescent was always attentive, pleasant, and made sure we were happy with our choices. Our dining experience was fantastic, and delicious! Entertainment: We felt disappointed in the entertainment choices. The Celebrity singers/dancers were awesome, but the outside entertainment was rather blah for our taste. We also felt the during the sea days, a better variety of speakers would have been nice. (Also, changing the computer courses would make it interesting instead of offering the same "beginner" classes on every cruise) Fortunately I brought 2 good books to read. Ports: Newport and Bermuda! 2 beautiful places. The weather in Newport was pretty bad, rain and fog. I stayed onboard and read, but hubby went to shore and although it poured, he enjoyed the historic port. We live within 2 hrs of this spot so we'll be going by this summer. Bermuda: Who doesn't love Bermuda! We've been here quite a few times, and knew where we wanted to go. Got the 2 day bus/sea pass and headed for St. George's by ferry the first day. It started off a beautiful day, we walked/shopped about for a few hours, then hopped on a bus for Horseshoe Bay. The water was splendid, but the sky's quickly darkened, so our beach stay was only 1 pleasant hour. The 2nd day we took the ferry to Hamilton, did more shopping, museum and planned on the beach, but the sky's looked threatening, so we headed back to the ship. We really had a relaxing, wonderful 7 days. (I wish they would have a 8 day cruise to Bermuda so you could stay at least 4 days...that would be sweet) Celebrity is still a great line, and I would gladly sail the Summit again. Happy Sailing! Read Less
Sail Date: May 2010
We booked our trip directly with Celebrity using their online reservation process. I found it easy and straight forward. After placing the reservations, I received a call from Celebrity a few days later to confirm our information. They ... Read More
We booked our trip directly with Celebrity using their online reservation process. I found it easy and straight forward. After placing the reservations, I received a call from Celebrity a few days later to confirm our information. They were friendly and helpful! We had received a direct email with a fantastic rate offer, which is why we booked with them instead of using one of our "usual" online TA's. We embarked from Bayonne, NJ. Never having been there, we were a little concerned about directions, parking, etc. The wonderful Cruise Critic members on the Bayonne board provided us with fantastic directions and good insights about how to board with a walker and handicapped parking. It was quite easy, and within 40 minutes of arriving in Bayonne we were on board and in our cabin, even though it was well before the 1 PM "rooms ready" timeline. We were warmly greeted by our Room Steward and shown the features of the room. We headed upstairs to the Buffet for a delicious lunch. The Buffet line is broken up into sections, with Pizza being one place, sandwiches and Paninis all the way in the back, and the hot buffet offered on usually one side only. It took a few days to get the hang of where to find things. Breakfast is the same way, with the popular waffles, pancakes and french toast being all the way Aft. Don't miss the fantastic orange butter for your waffles, etc.! Also in the back is a small covered open seating area. It's a little windy while at sea, but nice when in port. Back down to our Stateroom to unpack. This was our first experience with an Inside cabin. We had been warned to 1) always leave the lights on, and 2) pack an alarm clock! It gets really DARK when the lights are off. The second morning, my DH turned off the alarm clock, intending to snooze a little longer. We didn't wake up til 10 o'clock! Very easy to sleep in when there's no light. The room was a littler narrow than what we're used to, but had lots of storage cubbies and nooks. There were plenty of hangars available in the spacious closet. The bathroom was nicely appointed, toilet was roomy and not stuck in the corner like some ships. Shower was a little narrow, but lots of hot water available! Shelves on the mirror as well as below the sink provided lots of storage room for toiletries. There was a clothesline in the shower for drying swimsuits, etc. The beds were a little hard, but not overly so. We requested them apart, which gave us more leg room. Small sofa came in handy for storage, didn't really use it for sitting. Our suitcases fit neatly under the beds. Our mid-ship location was very convenient for me, and kept to a minimum the amount of time I spent walking from one end of the ship to the other. Food was aft, entertainment forward. Casino and shops were midships, as well as some really nice lounges. The ship is aging gracefully; the marble atrium steps are still impressive, and the classic theme is well done and kept remarkably clean. Our dining experience started off badly, but ended well. We were not provided with a dining assignment, so had to wait 20-25 minutes standing off to the side until we were told where our table was. Finally wound up on the upper level of the dining room (5th deck) at a wonderfully friendly table for 10. We all enjoyed it so much, not one of us missed a seating! The menu was a little fancy for my tastes, but I was able to find something to try on every night but one -- and then ordered the fall back chicken Caesar salad. Coq au Vin, Chateaubriand and Encrusted Turkey Parmesan were several of my favorite offerings. Wonderful soups and salads accompanied the meals. Desserts were heavy on the chocolate -- not a favorite of mine. So, I just ordered the Creme Brulee, which was available every night. It never failed to impress. The wait staff was friendly, approachable, and funny. They provided us with impeccable service. Thank you Ashpura and Nelson! The shows were typical cruise fare: a comic, a Broadway show, and a magician. The comic was hysterical, though, much more enjoyable than normal. The singers and dancers on board the Summit were fabulous and very talented. I wasn't enamoured of the magician (sorry, Adam.) The biggest surprise was the aerial ribbon act with Dominic and Marsha. Absolutely stunning! They were pieced into several of the shows, but I felt they should have had their own show, they were that good! We did not take advantage of the children's club offerings, although we overheard several families offering them high praises. We also did not participate in any shore excursions, using our own knowledge as well as a good tour book to guide us around the Island. The various activities on board were standard cruise fare. We enjoyed with Wii for adults (tennis only -- bowling takes too long!), the trivia contests, and the various lectures. The pools were always busy, with all poolside chairs "taken," of course. We were able to find a few free lounges in the Thalassotherapy pool area, which was wonderful. Just like a big hot tub! We used it while in port, as it was always crowded while at sea. The casino was fairly large and easily navigable, even with my walker. ATMS were down more than they were up. Internet access was available, but slow, and pricey. We had a little trouble with disembarkation. I normally disembark using a wheel chair so I don't have to stand for long periods. We were provided a wheel chair the night before disembarkation to our stateroom. Our room steward then pushed me to the disembarkation lounge in the morning, telling us "someone" would be along when our luggage tags were called. Well, they weren't. My husband finally had to go looking for someone, and it was almost 30 minutes after they'd called our tags before a porter finally arrived. When we got down to deck 1, it was chaos. The area between the mid-ship elevators is very narrow, and there were a hundred people or better trying to get out through the one gate. It was crazy! Then, when we finally got outside to the luggage area, our luggage was nowhere in sight. Long story short, it had been left on the ship. After another 30 minutes of waiting, we were finally reunited with our luggage. There was a long,long line of cars pulling up to the covered tent to pick up their luggage, but we were able to bypass it by the grace of our porters. They pushed me and our luggage cart all the way out to the handicapped parking area, where we loaded up the car, tipped them (generously) and finally took off! We started out at 8:30 AM in the lounge, and finally pulled away from Bayonne at almost 11 AM. NOT a smooth process, for sure! Read Less
Sail Date: May 2010
Our May 9-16, 2010 cruise to Bermuda on Celebrity's Summit showed us why we love Celebrity. After a short Caribbean cruise on a competitor's ship in Feb., we were more than pleased to come back to Celebrity. No cigarette smoke on ... Read More
Our May 9-16, 2010 cruise to Bermuda on Celebrity's Summit showed us why we love Celebrity. After a short Caribbean cruise on a competitor's ship in Feb., we were more than pleased to come back to Celebrity. No cigarette smoke on Celebrity. No drunks on Celebrity. No having to run the casino gauntlet (blue with smoke) to get anywhere on this Celebrity ship. No one hawking drinks every five minutes on Celebrity. In fact, Celebrity = Classy as they greet you with champagne when you board (no charge) and ply you with champagne in situations where you have prolonged waiting (e.g. when we had to wait in line for the galley tour). Since it was Mother's Day weekend, Celebrity even had a rose and chocolates for every lady. Boarding and disembarking are well organized and done quickly. It was only a short wait til we were onboard and another short wait when we left the ship at the end of the cruise. Well managed and impressive! Our stateroom was near the stairs and elevator beneath the theater. We had pre-cruise concerns that it might be a busy and noisy location but it was not. Our stateroom was well cared for by the very friendly and accommodating staff. Our steward even found a bud vase to hold my Mother's Day rose! The food was great. We tried the anytime dining experience for the first time and enjoyed the flexibility and the chance to meet new people each night. The menu choices and the service were very good. The only complaint about food that I might have is that the food at the grill by the pool was not hot, actually not even lukewarm in the case of my onion rings and my husband's fries. I appreciated the health bar's choices, just wish that bar was more accessible - nearer the "regular" food instead of near the spa. The shows were exceptional! Phenomenal talent - singers, dancers, etc. Probably the best we have seen in our limited cruising experiences. The Neptunes, a mens' a cappella quartet, were outstanding. Could have listened to them all day and night. Note: We heard cruisers asking the same question we had: "Why does it take 3 days to get to Bermuda and only 2 days to get back?" Obviously this is a Celebrity choice. We would much rather have spent an extra day in Bermuda than going around in slow circles in the Atlantic In short, we were glad to be back with Celebrity, the cruising was great, and we had no complaints about our week on the Summit. We were returning to Bermuda after living there 44 years ago and we found LOTS of changes. More and faster traffic, new buildings, more people, and fewer genuine Bermudans with their distinctive accent. The #1 main change is that the ships no longer dock at Hamilton or St. George. Though the new dock at King's Wharf is modern and nice, there is just not the ambience of looking out your window or balcony and seeing the real Bermuda towns and being able to step right out into the hustle and bustle of the streets. King's Wharf is a manufactured place, not the REAL Bermuda. The real shame about the advent of the King's Wharf "culture" is how this seems to be affecting St. George. When we lived there, the streets of St. George were busy with tourists at all hours of the day and night. The White Horse Tavern was hopping till late at night and shops were thriving. Right now, you can tell that St. George, with all its quiet charm, is struggling. Townspeople told us tourists come early and leave early and they don't come in great numbers as in the past. There is so much to see in and around historic St. George and I think many cruisers may be missing things like St. Peter's Church, Ft. St. Catherine, the quaint town square with its stocks, the Perfumery, meandering streets, etc. St. George is the epitome of the old Bermuda. Don't miss it. On the bright side, the transportation system in Bermuda is great - fast, efficient, and on-time. You really don't need any excursions here. It is very easy to explore on your own. We bought a ferry/bus 3-day ticket - very reasonably priced - and used it to get all over the island. Just be careful when stepping off the curb! Remember that they drive on the LEFT side of the road, a hold-over from the days of British rule. We walked a lot so we could visit some of the more out-of-the-way places. Par-de-Ville Park in Hamilton is beautiful and Ft. Hamilton is worth the climb for a fantastic view of Hamilton's harbor. A bus ride along the South Shore gives you a great sense of the island's beauty. Don't forget to stop at Gibbs Hill lighthouse and climb to the top for a bird's eye view of the shoreline. And go to at least one beach to sample the pink sand and hunt for sea glass. John Smith beach is a lovely and quiet place if you want to avoid the crowd at Horseshoe Bay, Warwick Bay, etc. And don't miss photo ops at the many moongates around the island! It was great to not have to worry about money exchange rates. Bermuda accepts USD. Be aware that prices are pretty steep. If you are budget conscious, plan on bringing snacks and water bottles in your backpack or you will spend a bundle for food on the island. We talked to people who dropped $50 on a small lunch at a restaurant near the South Shore. As former Air Force people, we enjoyed the ride on #6 bus that took us through parts of the old Kindley AFB. Many of the military buildings are gone but many are being renovated and repurposed and I applaud all those who are making this possible. In short, the island is still beautiful, the flowers are fantastic, the beaches are pristine, the people are friendly, and shopping is still good. Bermuda is a place that should be on your bucket list. Read Less
Sail Date: September 2010
My wife and I have just returned from a cruise on the Celebrity Summit. It was a cruise that we were anticipating being a wonderful experience, but were deeply disappointed by a number of failures to meet what I expected as basic ... Read More
My wife and I have just returned from a cruise on the Celebrity Summit. It was a cruise that we were anticipating being a wonderful experience, but were deeply disappointed by a number of failures to meet what I expected as basic requirements and standards. We were surprised to receive our Flight/Cruise documentation only 7 days before the start of our vacation, a photo copy of a document relevant to travel details only with no information regarding the cruise etc. Ownership of a computer and knowledge of how to browse a poorly structured web site was needed to access any other information, not a very good model for customer relations. Many of our fellow travellers had no knowledge of shore excursions etc. Our transit to the ship over a 2 day period was carried out with no contact with a Celebrity Representative, at the London Airport, Newark Airport, overnight hotel accommodation, until 10 mins before boarding the coach for transit to the pier and then only to notify the location of the coaches in the hotel grounds. What an ordeal for a number of people who had to be guided through Newark Airport by other passengers because they had no knowledge of their need to do it yourself policy. Members of the group we were booked with but travelled from Manchester Airport had no arrangements made for their transfer, and had to take a taxi paid for by themselves. On boarding the ship our luggage was delivered to our cabin at 17.30hrs, one case was completely saturated with water, the contents damp having been obviously left out in the rain. No apology or indication of concern. Our shore excursion at Bar Harbour, Coach Tour Arcadia Park, Cadillac Mountain, Rhienhart Pavilion was a total disaster. The trip was a non stop journey to the mountain summit, 10 min stop and a drive to the pavilion. When the tour guide was asked why there had been no stops at pre-designated places, her response 'my boss told me not to stop at any places but to make sure she arrived at the Pavilion by 11.30am. Upon arrival we were told there was no hurry to return to the pier and take as long as we wished. There were occasions when we found that certain provisions were not available particularly in the afternoon such as fruit, teabags, certain brands of drink, to be told that these items were no longer available, but remarkably reappeared days later, even on sea days. Also well known named wines listed on the dining room wine list were not available, Prior to the cruise we understood from the literature that because of our late evening flight back to the UK, BA184 18-30hrs. that the transfer to the airport would include an intermediate stop at a local hotel. This we took for granted given the sparse information given in our documentation. On receipt of our disembarkation papers we were astounded to find that we were scheduled for a direct transfer to the airport which would involve a 71/2 hr waiting time in the airport. Despite representation to the customer desk on board, we were told that nothing could be done to change this arrangement. The other members of our group booking were given this hotel facility. Of the 31 fellow UK travellers on our pre cruise flight, only 2 other people were transferred to the airport at this time. Why were we treated differently to our fellow travellers? Although most members of the crew in the public areas, bars, restaurants, staterooms etc, were kind pleasant and gave excellent service, the Officers were aloof , surly and avoided any form of communicative contact, just walking past you as if you did not exist. We were angry and disappointed at the whole package, pre cruise through to post cruise. This kind of treatment was not what we expected from a company that boasts of an exceptionally high standard of cruising. It fell far short of our anticipation and past experiences with other cruise operators, 6 in all. We will not be inclined to use the company in the future given this experience, and will also be reluctant to recommend any contacts to your cruises. Read Less
Sail Date: October 2010
The day before the cruise we took Amtrak from Washington, DC to Newark International Airport and stayed at the Country Inn. We spent some of the evening across the street in Jersey Gardens Mall. Ate dinner there. I used the pool and ... Read More
The day before the cruise we took Amtrak from Washington, DC to Newark International Airport and stayed at the Country Inn. We spent some of the evening across the street in Jersey Gardens Mall. Ate dinner there. I used the pool and fitness center. Late on the next morning, we took a convenient but expensive Yellow Cab minivan to the dock. Would recommend using Independent Driver instead. Boarding was fairly smooth except the part where there loaded us on a bus to go from the terminal to the ship. There was messy and uncoordinated, but it didn't really matter. This was a repositioning cruise and the ship was far from full. No issues ever about getting a lounge by the pool or a good seat in the theatre. Our room steward, Pascoal, was tops. The shower was surprisingly large and I liked how the shower curtain was completely attached on one side. Excellent storage. We enjoyed the room and the balcony. Lynn hated the TV selections, but they had MSNBC, which I watch, except for friday night and weekends. So, I had no TV issues. The room creaked and made bumps in the night noises at an above average rate, even though this was a relatively smooth cruise and the ship was quite stable and quite clean and lovely in virtually every aspect. Our wait staff at dinner, Ignasius and Anna, could not have been better or more simpatico. The dinning room and food were great. Our table mates were wonderful. The buffet had good food, but kept running out of things like food, coffe, ice, plates, sliverware, and virtually anything you might really need to eat there. The setup was very awkward. I waited five minutes once for a slice of fritata because the setup required someone to serve it to you, but the only person there was way too busy cooking eggs to order for others. I finally went to another area to get a plate, came back, reached in deep under the counter to get to the fritata plate, and served myself. When I complained, the maitre'd or whatever he is called expressed visible contempt for my lack of patience. However the people working in the Buffet were very, very nice. At dinner, the Buffet made no effort to be a reasonable substitute for the dining room, even on formal nights. The theatre was very good. The entertainment was very good. The lectures were very good. We loved our two days in Bermuda. We loved our two sea days. We loved our tour on St. Thomas. In San Juan, we took the ship's tour to El Yunque. Afterwards, the tour bus driver dropped us at our hotel in Isla Verde, the Vendanza. We had a nice corner room with views of the sea and mountains. We were on the beach in the afternoon and walked under starlight after dinner. On Sunday, we rented a car at the hotel and went to the Arecibo Observatory, the World's largest raido telescope, and to the Camuy caverns, which need more extensive development for the visitor tour, so visitors can see more of these magnificent caves, which are equal or superior in magnificence to Carlbad Caverns. On Monday morning, the car rental manager took us to the airport for our flight home to Dulles Airport and Fairfax County. JetBlue was terrific. Read Less
Sail Date: October 2010
Stayed at the comfortable Staten Island Hilton Garden Inn the night prior to departure. They provide complementary shuttle service to and from Cape Liberty Cruise Port. We left our car safely in their parking lot for the two week duration ... Read More
Stayed at the comfortable Staten Island Hilton Garden Inn the night prior to departure. They provide complementary shuttle service to and from Cape Liberty Cruise Port. We left our car safely in their parking lot for the two week duration of the cruise. That arrangement is convenient, and obviously a tremendous value. Embarkation required that,after you leave your luggage with a stevedore and check in, there is an additional step that requires you to take a bus for the short distance to the dockside. This last step is peculiar to Cape Liberty and is time-consuming. For reasons known only to themselves (cost savings?), Celebrity Summit CLOSES their dining room for lunch on the day of embarkation. This results in utter confusion in their cafeteria and people unable to find a table. We carried trays of cold food up and down the area of the cafeteria without finding either a table or a table willing to share. I contemplated leaving the ship in desperation. Finally, we did find a place to sit down and eat our cold lunch. This experience colored our opinion of Celebrity and impinged on our enjoyment of the cruise. At Newport, RI passengers were lightered by use of the ships life-boats. They commenced at 8:30 a.m. and the last shore going passenger was not off the ship until after after noon. We could not, therefore, go ashore at Newport because it seemed unlikely we could return before sailing time of 5:00 p.m. There were no ships officers in evidence to instruct as to proper handling of the life-boats. We saw them regularly miss tossed lines and in so doing, strike the side of the ship. The operation appeared lackadaisical and unsupervised. This with a calm sea. The ships service staff were superb and compensated for various shortcomings. The food was good in the dining room, we had the 6:00 p.m. seating. The main dining room is closed for lunch whenever the ship is in port. We only ate in the cafeteria when we had no other choice and the food was unsatisfactory. Our son has various food allergies. The dining and food service staff were superb in providing for his special requirements. They simply made our cruise. Our son never once suffered any indisposition, because of their concern and special preparation of his meals. We particularly commend the Assistant Maitre'd, Melvis Afonso; Gladwin Pinto,our waiter; Padilla Menino, our Assistant Waiter; Rey and Jim our Room Attendants. I wish to commend the "always smiling" Ininando Fernaz, waiter. There were two "Brunches" during the cruise. These are chaotic with every man for himself as to seating. I was sure happy to see Ininando Fernaz's smiling face among the crowd. He called over, cleared a table, and made the "Brunch" tolerable. We struck heavy seas and high winds in the Gulf of St. Lawrence. The ship rolled heavily. There was damage in many rooms, toiletries and broken glass on the floor in our and many others. However, we suppose that it was not too bad, because, Captain Athanasios Peppas did not find it necessary to drain the topside pools. As to the public rooms. We were excluded from Revelations on Deck 11 between the hours of 4:00 and 6:00 p.m. as it was reserved for the exclusive use of the more privileged Elite passengers. Read Less
Sail Date: November 2010
The Celebrity line is becoming more and more Royal Caribean - it is no longer a 5 star + line the Summit dining room was terrible - The chef Jacque Van Stadennow make the menu for all the ships and it is horrible. Breakfast was a ... Read More
The Celebrity line is becoming more and more Royal Caribean - it is no longer a 5 star + line the Summit dining room was terrible - The chef Jacque Van Stadennow make the menu for all the ships and it is horrible. Breakfast was a nigtmare, unless you like eting Heinz Bake beans, powered eggs and fake sausage - everything is controlled portions and the attendants are not friendly - I ate watered down oatmeal for seven days and the coffee was bitter and way too strong - the buffet was the same every night, asian noodles and indian curry laiden food. The pasta was ok but the sauces were horrible - We sent more food back to the dining room kitchen than we ate - it amounted to a baked potatoe every night for dinner. my hiusband became so outraged one night when dessert was deliverd - it was suppose to be crepe suzette, but even the matrre D could not identify it - then my husband let loose and got pretty loud and then other people joined in - the next night the restaurant manager came to our table with antipaste and caprese salad and lot of lobsters - it did not make up for all the uncooked food, like chicken, scallops, pork and veal that was done so poorly, no taste and looked and tasted bad. the chef put frog legs in the potatoe soup, covered food in curry and saffron everynight and put rice under all the meat, every night. we miss the great meals that Chef Michael Roux created for Celebrity, This chef Van Standon is terrible.... The ship pool area is falling apart - tile is loose or off around the pool - hadrails are splintered and the doors are dirty The service food area at the pool is terrible - we had to wait 25 to 30 minutes to get a turkey burger. They were sarcastic and rude. The bar servers were nice and finally got attentive after three days aboard. Room steward was good Celebrity needs to correct alot of problems - if your goal was to become equal or less than Royal CAribean (your owner) you have achieved it. I was one of your best promoters, but now feel like a fool, I took 18 friends aboard the Summit and no one wants to go back again. Read Less
Sail Date: November 2010
Leaving out of Bayonne,N.J. is convenient for us as we live in N.J. We found no problems with embarking as it went smoothly. We so looked forward to this trip as we had not yet cruised to New England & Canada before. Our first stop was ... Read More
Leaving out of Bayonne,N.J. is convenient for us as we live in N.J. We found no problems with embarking as it went smoothly. We so looked forward to this trip as we had not yet cruised to New England & Canada before. Our first stop was New Port, RI & we planned to visit the Breakers. Due to a very long wait to get on a tender, of which only 4 were running, we didn't have enough time to accomplish what we had set out to do. Guests were losing their tempers due to the long wait. (hours) Portland was enjoyable. We were unfortunate to hit a Noreaster and were unable to tender into Bar Harbor which was very disappointing to most passengers, however it was no fault of the Cruise line. Our next stop was Halifax where we again encountered windy and rainy weather. Quebec was a wonderful experience & a lovely city which we enjoyed very much. We were sorely disappointed in the ship itself. The food in the dinning room was good but at times repetitious. We tried the evening buffet only one night which we thought was unpalatable & never again ate there. The shows left much to be desired and didn't compare to other ships we were on. We also found that many of the activities that we would have liked to attend were during the day when we were onshore. Poor planning. We had a balcony cabin but were unable to open the sliding door. It took 4 days for someone to come and fix it. Our bathroom exhaust fan didn't work either all of which we reported to the desk. No hurry to fix anything & waited days to correct. Aside from the convenience of not having to fly in order to take the cruise, we will not cruise this ship again. This was a 14 day cruise & were anxious to disembark. On a brighter note, a new Celebrity ship will be in service at this port which we are looking forward to. Read Less
Celebrity Summit Ratings
Category Editor Member
Cabins 5.0 0.0
Dining 4.0 0.0
Entertainment 4.0 0.0
Public Rooms 4.5 0.0
Fitness Recreation 4.5 0.0
Family 4.0 0.0
Shore Excursion 4.0 0.0
Enrichment 3.5 0.0
Service 4.5 0.0
Value For Money 4.0 0.0
Rates 4.0 0.0

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