154 Celebrity Summit Senior Cruise Reviews

Background: We took a standard balcony. Married, early 60's, with numerous annual cruises on multiple lines from Carnival to Seabourn. We selected this cruise for the itinerary, not the ship or line. Short version: Celebrity ... Read More
Background: We took a standard balcony. Married, early 60's, with numerous annual cruises on multiple lines from Carnival to Seabourn. We selected this cruise for the itinerary, not the ship or line. Short version: Celebrity remains and excellent choice in the so-called "mass marketing" cruise lines. Positives: Service and guest care, room, and itinerary. Negatives: Dining room closed for lunch, major reason to avoid. Fixed dining only in dining room. Specifics: Boarding: (4/5) Pretty standard and efficient considering most guests were there an hour or more prior to earliest time. Keep in mind that on all larger ships you can go right on with no waits by showing up about 1.5 hours after the earliest listed boarding time. Stateroom: Everything you would expect for a ship of this class with excellent service in every regard. Well maintained stateroom that was of average size for this class ship. Common areas: Not the best use of some space, but clean with no excess wear. Again, excellent service. Entertainment: Quite variable guest entertainers with lots of comedians. Staff entertainers and orchestra were average for this level of ship. The itinerary was so busy that there was little time for shipboard entertaining during the day. Itinerary: (5/5) Many guest like ourselves were on this particular ship for the outstanding ports of call for anyone interested in World History. Food: (3/5) We rarely ever eat in the cafeteria as we can do that at work; however, the dining room was only open for 2 or 3 lunches on the entire 14 day cruise which will probably keep us off Celebrity in the future. Breakfasts were good, but again not available everyday. Dinners are fixed seating (6:15 or 8:45) which is always risky depending on the table. Food was slightly above average for this class ship. Good , but rarely memorable. No one at the table had a bad meal, but all agreed that the food was pretty average in terms of quality of materials and preparation. Service was outstanding! Family: Celebrity is probably not the line of choice for younger children. Celebrity Captain's club perks: (1/5) Nothing notable for multiple return customers. We will be a higher level with our next cruise, but even that has nothing of value offer. Most important question: Will we book another Celebrity Cruise? Certainly not our first choice, but this is our first choice to recommend to those in our age group who have never cruised. Read Less
Sail Date October 2008
Celebrity Summit Sept 18/09 Embarkation/ Disembarkation This process was amazingly smooth. The airlines could learn a great deal about efficiently and quickly dealing with this process. We were on the ship eating lunch at the wonderful ... Read More
Celebrity Summit Sept 18/09 Embarkation/ Disembarkation This process was amazingly smooth. The airlines could learn a great deal about efficiently and quickly dealing with this process. We were on the ship eating lunch at the wonderful buffet in the Waterfall cafe about 20 minutes after arriving in the port. Luggage was delivered promptly and accurately. Cabin/Ship Our cabin was kept in a spotless condition throughout our journey. Our cabin steward cleaned about 3 times every day. Towels were replaced regularly, ice was placed in the ice bucket and the water jug was always full. We think he might have had radar because he seemed to clean and make up the cabin within moments of our departure. Our steward Des, noticed that we had purchased a bottle of white wine prior to embarkation and he put it on ice without even being requested to do so. Beds were turned down at night with a chocolate on the pillow. We wanted to change our disembarkation time and we had the new luggage labels delivered to us by Des about 15 minutes after the request was made. The ship was also kept meticulously clean and shining at all times, including the public toilets. Food This was truly a highlight of the voyage! Every meal in the dining room was a great new experience. Attention was paid not only to taste, but the presentation was beautiful as well. I found that the beef dishes were so tender, you often did not require a knife. They have many chocolate delights for desert and once our waiter , Rodel, discovered that we had a weakness in this area, many different chocolate treats were produced which were not on the menu. Any time I wanted to change a detail about the meal, it was always met with "certainly" as a response. We also purchased the wine package and came to love our sommelier, Gabriel. We felt it was good value for the quality of wines presented. We also attended one of their wine tasting events on a sea day. This was a great deal of fun as we got to taste about 10 different wines, make notes and get lots of really interesting information on the wines.( We also got a few extra glasses at the end of our favorites which were left over.) We then asked our sommelier if we could include some of these wines in our package at night. Although it wasn't always possible ( I don't know why the $150. bottle presented a problem), he did accommodate us quite a bit. We ate breakfast and lunch in the Waterfall cafe most days and the salads were fabulous every day! They also had a whole range of hot foods etc. which changed daily. The ice cream bar was a terrific addition, when we felt in need of just a little pick-me-up around 3:00 pm!!! There is also an Aqua Spa cafe near the Thassolotherapy pool with lovely healthy food. Yes, I did try it and it was good too! Entertainment We did not attend all the events held in the main theatre due to the fact that we took a Mediterranean cruise and were often tired at night. However, the large production shows (with singing and dancing) were very well done. Many of the smaller lounges had singers, piano players, string quartets entertaining where you could just sit and relax in the evening. There was always dancing in the lounges after the main shows - which seemed to be very popular. The card room also seemed to have several people playing every evening. One thing we particularly enjoyed was a seminar given on the sea days by Maria, in the photo shop, regarding digital photography. These sessions were free and held in Michael's lounge . She provided many tips on using our camera more effectively and how to take better travel shots. She also invited us to bring our cameras to the photo shop in the evening and she would help us with our particular cameras in person . She even gave me some tips on improving the photos I had already taken. I must admit, I enjoyed playing with my camera more while I was on shore excursions! Facilities I loved the thassolotherapy pool! It is located in a large solarium near the spa area. The lounges have really comfy pads and there is very light spa music playing in the background. It was a lovely place to go for a quiet read, whirlpool or a small snooze! When I saw the giant waterfall taps running into the whirlpool, I wondered what they were for - other than a pleasant waterfall sound. However, I put my shoulder under one and found the massaging quality of this feature. The "loungers" in the whirlpool were also a pleasant surprise from the typical whirlpool setup. Best of all, I never found this area overly busy. The 2 story library was also a nice addition and included some very up-to-date paperback novels. If I had known this, I would have reduced my suitcase weight a touch by bringing one less book. You can also get daily newspaper updates there - if you care. I found the internet quite expensive- 65cents /minute- on board, so we just looked for an internet cafe onshore and saved quite a bit of money that way. By the way, if you have postcards they will provide stamps and mail them for you from the purser's desk - at a reasonable cost. There is an ATM onboard and of course, everything goes on your account in USD. The tipping goes on your account daily and you can access your bill on your TV in your room. In fact, the service was so good, that we got envelopes to give extra tips at the end of the voyage( we have never done this before).This was in no way expected nor encouraged. We just wanted to do it. They also have port lectures recorded on the TV which gives you a bit of a preview of the ports to come. Shore Excursions We used Rome In Limo for Naples and Rome. We loved them. They were right on time in both ports and we maximized our time in those place. Although tired at the end of the days, we had seen and done all that we had wanted in comfort and with ease. When I saw the other passengers get back on the ship from their shore excursions and listened to their tales, I realized we had made the right choice with private excursions. Since there were 4 of us, it worked out cheaper than the ship excursions and we could do what we wanted, when we wanted in the comfort of a Mercedes van!When we had had enough, we just said " OK, that's enough- take us back."WE also got to say how long we wanted for each stop and when we were ready, we moved on. We also got to choose where and when we had lunch.The drivers, Gianni in Naples, were friendly and suggested local spots to eat which didn't take up too much of our days and yet gave us quiet spots to take a break. We used Port Promotions in Turkey and they were also terrific. Both guarantee to not miss the boat if you listen to the drivers and come back to the ship when they recommend. Both outfits also allowed us to miss some of the crowds as they both know the secrets to avoiding the worst of the crowds. You can do Nice by train or bus, Dubrovnik by taking a taxi to the old city walls and Venice by using the water vaporetto down the Grand Canal. Overall I would go Celebrity again in a heartbeat! Take private shore excursions when you can- especially for Naples and Rome. I would also do Florence that way if I could do it again!Save money in the other ports so that you can do it this way! Read Less
Sail Date September 2009
May 2 - May 9 Celebrity Summit to Newport and Bermuda Embarkation: Arrived at Cape Liberty cruiseport at 2:30. We thought the lines would move quickly, but it was 45 min in a long winding line before we got our sea passes. (so much for ... Read More
May 2 - May 9 Celebrity Summit to Newport and Bermuda Embarkation: Arrived at Cape Liberty cruiseport at 2:30. We thought the lines would move quickly, but it was 45 min in a long winding line before we got our sea passes. (so much for online boarding passes...not so quick anymore) This process could improve greatly if Celebrity opened those windows to everyone when the "concierge class" and suite's line were empty. I looked over several times to see several windows open while our line hardly moved. We got onboard around 3:15. Room: We booked room 7176 (balcony aft) We prefer this location as it is close to the elevators and the aft elevators are usually less crowded. Our room was very pleasant and our balcony about twice the size of the Cat 2A balconies. Beds were very comfy, and although the bathroom is showing it's age, it was still very clean. Our room steward Peter Rodriquez was awesome. If I needed something I would write it down on a memo and place it on the mirror. Whatever I needed was there when I arrived back to the room. He was always pleasant, as was his assistant, and our room was always clean. Ship: The ship inside is in great shape, everything sparkles and shines. She is a pretty ship. We did notice however, that the outside decks and railings and the suite decks were in bad need of refurbishing. Food: We ate breakfast and lunch in the Waterfall Cafe' and were very pleased with the selections. (breakfast: eggs whatever way you want them, Belgium waffles-delicious, fresh pastries, whatever you wanted for breakfast you could find in one of those stations.) Lunch-I love the panini sandwiches, they were so good! But again, they offered many choices for lunch..and don't forget the pizza station any time of the day. We had 2nd sitting, so around 3:30 we would grab a few slices and bring it to our balcony, poured a glass of wine and watched the ocean go by. For dinner we ate at the Cosmopolitan, table for 2, #589 5th floor. Thank you Crescent and Dragan for a wonderful week of dining. Crescent was always attentive, pleasant, and made sure we were happy with our choices. Our dining experience was fantastic, and delicious! Entertainment: We felt disappointed in the entertainment choices. The Celebrity singers/dancers were awesome, but the outside entertainment was rather blah for our taste. We also felt the during the sea days, a better variety of speakers would have been nice. (Also, changing the computer courses would make it interesting instead of offering the same "beginner" classes on every cruise) Fortunately I brought 2 good books to read. Ports: Newport and Bermuda! 2 beautiful places. The weather in Newport was pretty bad, rain and fog. I stayed onboard and read, but hubby went to shore and although it poured, he enjoyed the historic port. We live within 2 hrs of this spot so we'll be going by this summer. Bermuda: Who doesn't love Bermuda! We've been here quite a few times, and knew where we wanted to go. Got the 2 day bus/sea pass and headed for St. George's by ferry the first day. It started off a beautiful day, we walked/shopped about for a few hours, then hopped on a bus for Horseshoe Bay. The water was splendid, but the sky's quickly darkened, so our beach stay was only 1 pleasant hour. The 2nd day we took the ferry to Hamilton, did more shopping, museum and planned on the beach, but the sky's looked threatening, so we headed back to the ship. We really had a relaxing, wonderful 7 days. (I wish they would have a 8 day cruise to Bermuda so you could stay at least 4 days...that would be sweet) Celebrity is still a great line, and I would gladly sail the Summit again. Happy Sailing! Read Less
Sail Date May 2010
We booked our trip directly with Celebrity using their online reservation process. I found it easy and straight forward. After placing the reservations, I received a call from Celebrity a few days later to confirm our information. They ... Read More
We booked our trip directly with Celebrity using their online reservation process. I found it easy and straight forward. After placing the reservations, I received a call from Celebrity a few days later to confirm our information. They were friendly and helpful! We had received a direct email with a fantastic rate offer, which is why we booked with them instead of using one of our "usual" online TA's. We embarked from Bayonne, NJ. Never having been there, we were a little concerned about directions, parking, etc. The wonderful Cruise Critic members on the Bayonne board provided us with fantastic directions and good insights about how to board with a walker and handicapped parking. It was quite easy, and within 40 minutes of arriving in Bayonne we were on board and in our cabin, even though it was well before the 1 PM "rooms ready" timeline. We were warmly greeted by our Room Steward and shown the features of the room. We headed upstairs to the Buffet for a delicious lunch. The Buffet line is broken up into sections, with Pizza being one place, sandwiches and Paninis all the way in the back, and the hot buffet offered on usually one side only. It took a few days to get the hang of where to find things. Breakfast is the same way, with the popular waffles, pancakes and french toast being all the way Aft. Don't miss the fantastic orange butter for your waffles, etc.! Also in the back is a small covered open seating area. It's a little windy while at sea, but nice when in port. Back down to our Stateroom to unpack. This was our first experience with an Inside cabin. We had been warned to 1) always leave the lights on, and 2) pack an alarm clock! It gets really DARK when the lights are off. The second morning, my DH turned off the alarm clock, intending to snooze a little longer. We didn't wake up til 10 o'clock! Very easy to sleep in when there's no light. The room was a littler narrow than what we're used to, but had lots of storage cubbies and nooks. There were plenty of hangars available in the spacious closet. The bathroom was nicely appointed, toilet was roomy and not stuck in the corner like some ships. Shower was a little narrow, but lots of hot water available! Shelves on the mirror as well as below the sink provided lots of storage room for toiletries. There was a clothesline in the shower for drying swimsuits, etc. The beds were a little hard, but not overly so. We requested them apart, which gave us more leg room. Small sofa came in handy for storage, didn't really use it for sitting. Our suitcases fit neatly under the beds. Our mid-ship location was very convenient for me, and kept to a minimum the amount of time I spent walking from one end of the ship to the other. Food was aft, entertainment forward. Casino and shops were midships, as well as some really nice lounges. The ship is aging gracefully; the marble atrium steps are still impressive, and the classic theme is well done and kept remarkably clean. Our dining experience started off badly, but ended well. We were not provided with a dining assignment, so had to wait 20-25 minutes standing off to the side until we were told where our table was. Finally wound up on the upper level of the dining room (5th deck) at a wonderfully friendly table for 10. We all enjoyed it so much, not one of us missed a seating! The menu was a little fancy for my tastes, but I was able to find something to try on every night but one -- and then ordered the fall back chicken Caesar salad. Coq au Vin, Chateaubriand and Encrusted Turkey Parmesan were several of my favorite offerings. Wonderful soups and salads accompanied the meals. Desserts were heavy on the chocolate -- not a favorite of mine. So, I just ordered the Creme Brulee, which was available every night. It never failed to impress. The wait staff was friendly, approachable, and funny. They provided us with impeccable service. Thank you Ashpura and Nelson! The shows were typical cruise fare: a comic, a Broadway show, and a magician. The comic was hysterical, though, much more enjoyable than normal. The singers and dancers on board the Summit were fabulous and very talented. I wasn't enamoured of the magician (sorry, Adam.) The biggest surprise was the aerial ribbon act with Dominic and Marsha. Absolutely stunning! They were pieced into several of the shows, but I felt they should have had their own show, they were that good! We did not take advantage of the children's club offerings, although we overheard several families offering them high praises. We also did not participate in any shore excursions, using our own knowledge as well as a good tour book to guide us around the Island. The various activities on board were standard cruise fare. We enjoyed with Wii for adults (tennis only -- bowling takes too long!), the trivia contests, and the various lectures. The pools were always busy, with all poolside chairs "taken," of course. We were able to find a few free lounges in the Thalassotherapy pool area, which was wonderful. Just like a big hot tub! We used it while in port, as it was always crowded while at sea. The casino was fairly large and easily navigable, even with my walker. ATMS were down more than they were up. Internet access was available, but slow, and pricey. We had a little trouble with disembarkation. I normally disembark using a wheel chair so I don't have to stand for long periods. We were provided a wheel chair the night before disembarkation to our stateroom. Our room steward then pushed me to the disembarkation lounge in the morning, telling us "someone" would be along when our luggage tags were called. Well, they weren't. My husband finally had to go looking for someone, and it was almost 30 minutes after they'd called our tags before a porter finally arrived. When we got down to deck 1, it was chaos. The area between the mid-ship elevators is very narrow, and there were a hundred people or better trying to get out through the one gate. It was crazy! Then, when we finally got outside to the luggage area, our luggage was nowhere in sight. Long story short, it had been left on the ship. After another 30 minutes of waiting, we were finally reunited with our luggage. There was a long,long line of cars pulling up to the covered tent to pick up their luggage, but we were able to bypass it by the grace of our porters. They pushed me and our luggage cart all the way out to the handicapped parking area, where we loaded up the car, tipped them (generously) and finally took off! We started out at 8:30 AM in the lounge, and finally pulled away from Bayonne at almost 11 AM. NOT a smooth process, for sure! Read Less
Sail Date May 2010
Our May 9-16, 2010 cruise to Bermuda on Celebrity's Summit showed us why we love Celebrity. After a short Caribbean cruise on a competitor's ship in Feb., we were more than pleased to come back to Celebrity. No cigarette smoke on ... Read More
Our May 9-16, 2010 cruise to Bermuda on Celebrity's Summit showed us why we love Celebrity. After a short Caribbean cruise on a competitor's ship in Feb., we were more than pleased to come back to Celebrity. No cigarette smoke on Celebrity. No drunks on Celebrity. No having to run the casino gauntlet (blue with smoke) to get anywhere on this Celebrity ship. No one hawking drinks every five minutes on Celebrity. In fact, Celebrity = Classy as they greet you with champagne when you board (no charge) and ply you with champagne in situations where you have prolonged waiting (e.g. when we had to wait in line for the galley tour). Since it was Mother's Day weekend, Celebrity even had a rose and chocolates for every lady. Boarding and disembarking are well organized and done quickly. It was only a short wait til we were onboard and another short wait when we left the ship at the end of the cruise. Well managed and impressive! Our stateroom was near the stairs and elevator beneath the theater. We had pre-cruise concerns that it might be a busy and noisy location but it was not. Our stateroom was well cared for by the very friendly and accommodating staff. Our steward even found a bud vase to hold my Mother's Day rose! The food was great. We tried the anytime dining experience for the first time and enjoyed the flexibility and the chance to meet new people each night. The menu choices and the service were very good. The only complaint about food that I might have is that the food at the grill by the pool was not hot, actually not even lukewarm in the case of my onion rings and my husband's fries. I appreciated the health bar's choices, just wish that bar was more accessible - nearer the "regular" food instead of near the spa. The shows were exceptional! Phenomenal talent - singers, dancers, etc. Probably the best we have seen in our limited cruising experiences. The Neptunes, a mens' a cappella quartet, were outstanding. Could have listened to them all day and night. Note: We heard cruisers asking the same question we had: "Why does it take 3 days to get to Bermuda and only 2 days to get back?" Obviously this is a Celebrity choice. We would much rather have spent an extra day in Bermuda than going around in slow circles in the Atlantic In short, we were glad to be back with Celebrity, the cruising was great, and we had no complaints about our week on the Summit. We were returning to Bermuda after living there 44 years ago and we found LOTS of changes. More and faster traffic, new buildings, more people, and fewer genuine Bermudans with their distinctive accent. The #1 main change is that the ships no longer dock at Hamilton or St. George. Though the new dock at King's Wharf is modern and nice, there is just not the ambience of looking out your window or balcony and seeing the real Bermuda towns and being able to step right out into the hustle and bustle of the streets. King's Wharf is a manufactured place, not the REAL Bermuda. The real shame about the advent of the King's Wharf "culture" is how this seems to be affecting St. George. When we lived there, the streets of St. George were busy with tourists at all hours of the day and night. The White Horse Tavern was hopping till late at night and shops were thriving. Right now, you can tell that St. George, with all its quiet charm, is struggling. Townspeople told us tourists come early and leave early and they don't come in great numbers as in the past. There is so much to see in and around historic St. George and I think many cruisers may be missing things like St. Peter's Church, Ft. St. Catherine, the quaint town square with its stocks, the Perfumery, meandering streets, etc. St. George is the epitome of the old Bermuda. Don't miss it. On the bright side, the transportation system in Bermuda is great - fast, efficient, and on-time. You really don't need any excursions here. It is very easy to explore on your own. We bought a ferry/bus 3-day ticket - very reasonably priced - and used it to get all over the island. Just be careful when stepping off the curb! Remember that they drive on the LEFT side of the road, a hold-over from the days of British rule. We walked a lot so we could visit some of the more out-of-the-way places. Par-de-Ville Park in Hamilton is beautiful and Ft. Hamilton is worth the climb for a fantastic view of Hamilton's harbor. A bus ride along the South Shore gives you a great sense of the island's beauty. Don't forget to stop at Gibbs Hill lighthouse and climb to the top for a bird's eye view of the shoreline. And go to at least one beach to sample the pink sand and hunt for sea glass. John Smith beach is a lovely and quiet place if you want to avoid the crowd at Horseshoe Bay, Warwick Bay, etc. And don't miss photo ops at the many moongates around the island! It was great to not have to worry about money exchange rates. Bermuda accepts USD. Be aware that prices are pretty steep. If you are budget conscious, plan on bringing snacks and water bottles in your backpack or you will spend a bundle for food on the island. We talked to people who dropped $50 on a small lunch at a restaurant near the South Shore. As former Air Force people, we enjoyed the ride on #6 bus that took us through parts of the old Kindley AFB. Many of the military buildings are gone but many are being renovated and repurposed and I applaud all those who are making this possible. In short, the island is still beautiful, the flowers are fantastic, the beaches are pristine, the people are friendly, and shopping is still good. Bermuda is a place that should be on your bucket list. Read Less
Sail Date May 2010
My wife and I have just returned from a cruise on the Celebrity Summit. It was a cruise that we were anticipating being a wonderful experience, but were deeply disappointed by a number of failures to meet what I expected as basic ... Read More
My wife and I have just returned from a cruise on the Celebrity Summit. It was a cruise that we were anticipating being a wonderful experience, but were deeply disappointed by a number of failures to meet what I expected as basic requirements and standards. We were surprised to receive our Flight/Cruise documentation only 7 days before the start of our vacation, a photo copy of a document relevant to travel details only with no information regarding the cruise etc. Ownership of a computer and knowledge of how to browse a poorly structured web site was needed to access any other information, not a very good model for customer relations. Many of our fellow travellers had no knowledge of shore excursions etc. Our transit to the ship over a 2 day period was carried out with no contact with a Celebrity Representative, at the London Airport, Newark Airport, overnight hotel accommodation, until 10 mins before boarding the coach for transit to the pier and then only to notify the location of the coaches in the hotel grounds. What an ordeal for a number of people who had to be guided through Newark Airport by other passengers because they had no knowledge of their need to do it yourself policy. Members of the group we were booked with but travelled from Manchester Airport had no arrangements made for their transfer, and had to take a taxi paid for by themselves. On boarding the ship our luggage was delivered to our cabin at 17.30hrs, one case was completely saturated with water, the contents damp having been obviously left out in the rain. No apology or indication of concern. Our shore excursion at Bar Harbour, Coach Tour Arcadia Park, Cadillac Mountain, Rhienhart Pavilion was a total disaster. The trip was a non stop journey to the mountain summit, 10 min stop and a drive to the pavilion. When the tour guide was asked why there had been no stops at pre-designated places, her response 'my boss told me not to stop at any places but to make sure she arrived at the Pavilion by 11.30am. Upon arrival we were told there was no hurry to return to the pier and take as long as we wished. There were occasions when we found that certain provisions were not available particularly in the afternoon such as fruit, teabags, certain brands of drink, to be told that these items were no longer available, but remarkably reappeared days later, even on sea days. Also well known named wines listed on the dining room wine list were not available, Prior to the cruise we understood from the literature that because of our late evening flight back to the UK, BA184 18-30hrs. that the transfer to the airport would include an intermediate stop at a local hotel. This we took for granted given the sparse information given in our documentation. On receipt of our disembarkation papers we were astounded to find that we were scheduled for a direct transfer to the airport which would involve a 71/2 hr waiting time in the airport. Despite representation to the customer desk on board, we were told that nothing could be done to change this arrangement. The other members of our group booking were given this hotel facility. Of the 31 fellow UK travellers on our pre cruise flight, only 2 other people were transferred to the airport at this time. Why were we treated differently to our fellow travellers? Although most members of the crew in the public areas, bars, restaurants, staterooms etc, were kind pleasant and gave excellent service, the Officers were aloof , surly and avoided any form of communicative contact, just walking past you as if you did not exist. We were angry and disappointed at the whole package, pre cruise through to post cruise. This kind of treatment was not what we expected from a company that boasts of an exceptionally high standard of cruising. It fell far short of our anticipation and past experiences with other cruise operators, 6 in all. We will not be inclined to use the company in the future given this experience, and will also be reluctant to recommend any contacts to your cruises. Read Less
Sail Date September 2010
The day before the cruise we took Amtrak from Washington, DC to Newark International Airport and stayed at the Country Inn. We spent some of the evening across the street in Jersey Gardens Mall. Ate dinner there. I used the pool and ... Read More
The day before the cruise we took Amtrak from Washington, DC to Newark International Airport and stayed at the Country Inn. We spent some of the evening across the street in Jersey Gardens Mall. Ate dinner there. I used the pool and fitness center. Late on the next morning, we took a convenient but expensive Yellow Cab minivan to the dock. Would recommend using Independent Driver instead. Boarding was fairly smooth except the part where there loaded us on a bus to go from the terminal to the ship. There was messy and uncoordinated, but it didn't really matter. This was a repositioning cruise and the ship was far from full. No issues ever about getting a lounge by the pool or a good seat in the theatre. Our room steward, Pascoal, was tops. The shower was surprisingly large and I liked how the shower curtain was completely attached on one side. Excellent storage. We enjoyed the room and the balcony. Lynn hated the TV selections, but they had MSNBC, which I watch, except for friday night and weekends. So, I had no TV issues. The room creaked and made bumps in the night noises at an above average rate, even though this was a relatively smooth cruise and the ship was quite stable and quite clean and lovely in virtually every aspect. Our wait staff at dinner, Ignasius and Anna, could not have been better or more simpatico. The dinning room and food were great. Our table mates were wonderful. The buffet had good food, but kept running out of things like food, coffe, ice, plates, sliverware, and virtually anything you might really need to eat there. The setup was very awkward. I waited five minutes once for a slice of fritata because the setup required someone to serve it to you, but the only person there was way too busy cooking eggs to order for others. I finally went to another area to get a plate, came back, reached in deep under the counter to get to the fritata plate, and served myself. When I complained, the maitre'd or whatever he is called expressed visible contempt for my lack of patience. However the people working in the Buffet were very, very nice. At dinner, the Buffet made no effort to be a reasonable substitute for the dining room, even on formal nights. The theatre was very good. The entertainment was very good. The lectures were very good. We loved our two days in Bermuda. We loved our two sea days. We loved our tour on St. Thomas. In San Juan, we took the ship's tour to El Yunque. Afterwards, the tour bus driver dropped us at our hotel in Isla Verde, the Vendanza. We had a nice corner room with views of the sea and mountains. We were on the beach in the afternoon and walked under starlight after dinner. On Sunday, we rented a car at the hotel and went to the Arecibo Observatory, the World's largest raido telescope, and to the Camuy caverns, which need more extensive development for the visitor tour, so visitors can see more of these magnificent caves, which are equal or superior in magnificence to Carlbad Caverns. On Monday morning, the car rental manager took us to the airport for our flight home to Dulles Airport and Fairfax County. JetBlue was terrific. Read Less
Sail Date October 2010
Stayed at the comfortable Staten Island Hilton Garden Inn the night prior to departure. They provide complementary shuttle service to and from Cape Liberty Cruise Port. We left our car safely in their parking lot for the two week duration ... Read More
Stayed at the comfortable Staten Island Hilton Garden Inn the night prior to departure. They provide complementary shuttle service to and from Cape Liberty Cruise Port. We left our car safely in their parking lot for the two week duration of the cruise. That arrangement is convenient, and obviously a tremendous value. Embarkation required that,after you leave your luggage with a stevedore and check in, there is an additional step that requires you to take a bus for the short distance to the dockside. This last step is peculiar to Cape Liberty and is time-consuming. For reasons known only to themselves (cost savings?), Celebrity Summit CLOSES their dining room for lunch on the day of embarkation. This results in utter confusion in their cafeteria and people unable to find a table. We carried trays of cold food up and down the area of the cafeteria without finding either a table or a table willing to share. I contemplated leaving the ship in desperation. Finally, we did find a place to sit down and eat our cold lunch. This experience colored our opinion of Celebrity and impinged on our enjoyment of the cruise. At Newport, RI passengers were lightered by use of the ships life-boats. They commenced at 8:30 a.m. and the last shore going passenger was not off the ship until after after noon. We could not, therefore, go ashore at Newport because it seemed unlikely we could return before sailing time of 5:00 p.m. There were no ships officers in evidence to instruct as to proper handling of the life-boats. We saw them regularly miss tossed lines and in so doing, strike the side of the ship. The operation appeared lackadaisical and unsupervised. This with a calm sea. The ships service staff were superb and compensated for various shortcomings. The food was good in the dining room, we had the 6:00 p.m. seating. The main dining room is closed for lunch whenever the ship is in port. We only ate in the cafeteria when we had no other choice and the food was unsatisfactory. Our son has various food allergies. The dining and food service staff were superb in providing for his special requirements. They simply made our cruise. Our son never once suffered any indisposition, because of their concern and special preparation of his meals. We particularly commend the Assistant Maitre'd, Melvis Afonso; Gladwin Pinto,our waiter; Padilla Menino, our Assistant Waiter; Rey and Jim our Room Attendants. I wish to commend the "always smiling" Ininando Fernaz, waiter. There were two "Brunches" during the cruise. These are chaotic with every man for himself as to seating. I was sure happy to see Ininando Fernaz's smiling face among the crowd. He called over, cleared a table, and made the "Brunch" tolerable. We struck heavy seas and high winds in the Gulf of St. Lawrence. The ship rolled heavily. There was damage in many rooms, toiletries and broken glass on the floor in our and many others. However, we suppose that it was not too bad, because, Captain Athanasios Peppas did not find it necessary to drain the topside pools. As to the public rooms. We were excluded from Revelations on Deck 11 between the hours of 4:00 and 6:00 p.m. as it was reserved for the exclusive use of the more privileged Elite passengers. Read Less
Sail Date October 2010
The Celebrity line is becoming more and more Royal Caribean - it is no longer a 5 star + line the Summit dining room was terrible - The chef Jacque Van Stadennow make the menu for all the ships and it is horrible. Breakfast was a ... Read More
The Celebrity line is becoming more and more Royal Caribean - it is no longer a 5 star + line the Summit dining room was terrible - The chef Jacque Van Stadennow make the menu for all the ships and it is horrible. Breakfast was a nigtmare, unless you like eting Heinz Bake beans, powered eggs and fake sausage - everything is controlled portions and the attendants are not friendly - I ate watered down oatmeal for seven days and the coffee was bitter and way too strong - the buffet was the same every night, asian noodles and indian curry laiden food. The pasta was ok but the sauces were horrible - We sent more food back to the dining room kitchen than we ate - it amounted to a baked potatoe every night for dinner. my hiusband became so outraged one night when dessert was deliverd - it was suppose to be crepe suzette, but even the matrre D could not identify it - then my husband let loose and got pretty loud and then other people joined in - the next night the restaurant manager came to our table with antipaste and caprese salad and lot of lobsters - it did not make up for all the uncooked food, like chicken, scallops, pork and veal that was done so poorly, no taste and looked and tasted bad. the chef put frog legs in the potatoe soup, covered food in curry and saffron everynight and put rice under all the meat, every night. we miss the great meals that Chef Michael Roux created for Celebrity, This chef Van Standon is terrible.... The ship pool area is falling apart - tile is loose or off around the pool - hadrails are splintered and the doors are dirty The service food area at the pool is terrible - we had to wait 25 to 30 minutes to get a turkey burger. They were sarcastic and rude. The bar servers were nice and finally got attentive after three days aboard. Room steward was good Celebrity needs to correct alot of problems - if your goal was to become equal or less than Royal CAribean (your owner) you have achieved it. I was one of your best promoters, but now feel like a fool, I took 18 friends aboard the Summit and no one wants to go back again. Read Less
Sail Date November 2010
Leaving out of Bayonne,N.J. is convenient for us as we live in N.J. We found no problems with embarking as it went smoothly. We so looked forward to this trip as we had not yet cruised to New England & Canada before. Our first stop was ... Read More
Leaving out of Bayonne,N.J. is convenient for us as we live in N.J. We found no problems with embarking as it went smoothly. We so looked forward to this trip as we had not yet cruised to New England & Canada before. Our first stop was New Port, RI & we planned to visit the Breakers. Due to a very long wait to get on a tender, of which only 4 were running, we didn't have enough time to accomplish what we had set out to do. Guests were losing their tempers due to the long wait. (hours) Portland was enjoyable. We were unfortunate to hit a Noreaster and were unable to tender into Bar Harbor which was very disappointing to most passengers, however it was no fault of the Cruise line. Our next stop was Halifax where we again encountered windy and rainy weather. Quebec was a wonderful experience & a lovely city which we enjoyed very much. We were sorely disappointed in the ship itself. The food in the dinning room was good but at times repetitious. We tried the evening buffet only one night which we thought was unpalatable & never again ate there. The shows left much to be desired and didn't compare to other ships we were on. We also found that many of the activities that we would have liked to attend were during the day when we were onshore. Poor planning. We had a balcony cabin but were unable to open the sliding door. It took 4 days for someone to come and fix it. Our bathroom exhaust fan didn't work either all of which we reported to the desk. No hurry to fix anything & waited days to correct. Aside from the convenience of not having to fly in order to take the cruise, we will not cruise this ship again. This was a 14 day cruise & were anxious to disembark. On a brighter note, a new Celebrity ship will be in service at this port which we are looking forward to. Read Less
Sail Date November 2010
My husband and I left Pittsburgh on Friday, Dec. 10 and arrived in San Juan around 2:30 in the afternoon. No problems with the flghts. Upon arrival we took a taxi to the Intercontential Hotel, which we purchased on Hotwire for $129.00. The ... Read More
My husband and I left Pittsburgh on Friday, Dec. 10 and arrived in San Juan around 2:30 in the afternoon. No problems with the flghts. Upon arrival we took a taxi to the Intercontential Hotel, which we purchased on Hotwire for $129.00. The hotel is very nice. The outside grounds are beautiful. They have a beautiful pool area and it is right on the beach. We were tired from getting up early and the stress of traveling. So, we just decided to just take it easy at the hotel for the day. We ate dinner at the hotel. Which was alright but I wouldn't do it again. It was expensive and not that good. Saturday morning we got up and went across the stree to a small family style restaurant for breakfast. There was also a Ponderosa across the street. Then we walked a couple blocks to a local grocery store to get some things we needed to take on the ship. We proceeded to take a taxi to the ship around 11:00 a.m. I told the taxi driver we needed to go to the Pan American pier and the Celebrity Summit ship. As we entered the cruise port we could see the Summit. The taxi driver lets us out and hands over our checked baggage to the porters. Meanwhile, the doors are not open to go in. So we wait in line until noon when the doors finally open. Upon getting up to the door we were informed that we were at the wrong ship!! Here the taxi driver dropped us off at a RCCL ship. The first thing I thought about was OMG they have our baggage. Now what do we do. You talk about panic! I went and explained our situation to a porter and he immediately took us to the terminal where they take the baggage. The security would not let both my husband and I go in. I went with the porter and thank God we found our luggage!! The Celebrity entrence was right next door, so we didn't have to go far. With having a suite we were usered in right away. We were told the rooms were not going to be ready until 1:30. We did take a peak at our room and it just so happened the steward was cleaning the room. He was very kind and let us drop off our carry-ons in the room. Then we preceeded up to the buffet. Being we were suite people and one of the first people allowed on the ship the buffet was not busy when we were there. This was our 15 cruise and the first time on Celebrity and didn't know what to expect. We booked a Celebrity suite on deck 8. The room was fabulous. What I liked was the seperate bedroom from the rest of the cabiin. The four big floor to ceiling windows were awsome. I didn't know if I would like not having a balcony but the windows were great. We liked having a regular dining room table to have meals served on, not those small little tables you normally have to bend over to try and eat. On all the cruises we have been on I have gotten upset that the only news that is shown is CNN International. I want to know what is going on back home in the US. On the Summit they had CNN American and Sky news and my favorite Fox News channel. The cabin had lots of cupboard and drawer space. The one thing I thought was not good was the bath tub. It is so high up that both my husband and I had a very difficult time getting in and out of it. I found it to be very dangerous especially if the seas would have been rough. Us senior citizens cannot climb up and down like you have to. There should have been some kind of step stool to use. I have read several reviews about the Summit looking tired and in bad shape. I saw none of that. Of course, I don't go around looking for flaws. After all it is a ship that takes alot of beatings. I thought she was a beautiful ship. The staff was very friendly and always wanted to please you. We did not encounter any unfriendly staff. On this cruise I would say that about 60% were the locals from San Juan and there were numerous families. I do have to say all the children on this cruise were very well behaved. The only thing we saw that was disturbing was right before sail away in San Juan there were 3 or 4 young couples together I would say in their 20's who where smoking and throwing their cigarette butts over board. Other than that, people on board seemed to be very nice. There were all ages on this cruise. As for the food, breakfast and lunch were the typical buffet foods that we have had on other ships. The food was good and I enjoyed it. I liked that Celebrity gives you trays to carry your food. I also saw employees carrying people trays for them, especially elderly and handicap. I thought that was a nice touch. Now for the dinning room menu. This is my own personal taste. I found of all the ships I have been on that the Summit dining room menu was what I would call "too fancy" food. I had a hard time finding somthing to eat. I ate alot of the so called off the regular daily menu steak. Their Monday menu I found was terrible. I only ate a shrimp cocktail and French onion soup. I didn't want steak again!! I always look forward to the soups on a cruise and I was looking forward to the potato soup until I finished reading the discription that said potato soup with frog legs. If I wanted frog legs I would have ordered them. Let soup be soup!! We went to the Speciality restaurant one night and the same thing. They seem to cook everything with mushrooms, spinach and/or sauces all over everything. The only thing I had to order from their menu was a filet mignon and I had to tell them DO NOT put anything on my filet. Just cook it plain. I do have to say the filet was excellent. Again, the food is my personal taste. I like home cooking, regular food. They seem to have alot of sea food on the menu which I do not eat. We went to St. Croix. just go off the ship at port and walked around for awhile. Next, we went to St. Kitt. We took the sugar train ride. I enjoyed that tour. Warning if you take that tour be prepared as that train rocks back and forth alot!! Dominica, we had been there before and just walked around the port. On Grenada we took a tour around the island and to the spice factory. We enjoyed this tour very much. We were fortunate enough that at the top of the rain forest we were taking pictures and out of the forest came a monkey coming running right up to us. That was really cool to see. OUr last stop was Tobago. We hired a taxi at port and he took us for two hour tour of the island. We went up to the King George fort. The view from their was fabulous! We ejoyed that tour very much. The seas were so calm all week you could not even tell you were cruising. The only time the seas were a little rough was after we left Tobago and we had a sea day heading home. It did not bother me and I am a person who is pron to getting sea sick. We were off the ship and at the San Juan airport by 8:30 a.m. That is the fastest we have ever gotten off a ship. SUMMARY: We really enjoyed this cruise. Yes, we would book with Celebrity again. Hats off to Celebrity for a well trained and friendly staff. The entertainments was nice. The casino needs to fix their machines as there were too many penny machines not working/on. Read Less
Sail Date December 2010
This was out first time cruising with Celebrity. We have taken 2 previous Alaska cruises (one with Royal Caribbean, one with Norwegian) and 2 previous Caribbean cruises (both with Royal Caribbean). While we enjoyed theother cruises, ... Read More
This was out first time cruising with Celebrity. We have taken 2 previous Alaska cruises (one with Royal Caribbean, one with Norwegian) and 2 previous Caribbean cruises (both with Royal Caribbean). While we enjoyed theother cruises, everyone in our reunion group of 14 except the two teens thought Celebriy was far superior to the previous cruises the had been on. We especially thought they did well with Main Dining room food and the Theatre Broadway-style production shows. There did not appear to be enough opportunities to meet other teens for the boys. There is a full court basketball court and the swimming pool area, as well as a game room for cards, etc., plus the Waterfall buffet in which there were other young people. Our concierge class cabins with balconies were great - they seemed larger than previous staterooms we have had, and for the first time ever, we had so many storage spaces that we didn't even use them all. We were on Deck 8, which I picked for quiet because it is sandwiched between two other floors that just have staterooms. Thus, there was no noise from the nightclubs, shopping areas, etc. Some reviews I have read mentioned undesirable smells on this ship. Our group had 6 staterooms on Deck 8, and there were no problems - everything was in good condition and smelled fine. However, we did have a last minute addition on Deck 3, and I noticed walking through the halls on Deck 3 that there was kind of a stale smell down there. Our room steward was fantastic, and I liked the use of the higher performing extra hair dryer that Concierge class comes with. The complimentary binoculars were not very good, so bring your own if you are interested in that. Our bed was comfortable. Dining in the Main Dining Room was wonderful. The food was excellent and the offerings varied more than what we had experienced on previous cruises with others. The Waterfall buffet was, after all, a buffet, but still better than we had with Royal Caribbean and Norwegian. The breakfast buffet had an omelet station, a French toast and waffle station, and a "Chef's choice of the day," section that varied each day, but was often Asian. There is an ice cream station and a pizza station, as well as the hamburger grill by the swimming pool. We made reservations in the specialty restaurant, the Normandie, to celebrate my parents' 60th anniversary. I had read good reviews about the Normandie prior to the cruise, but I found it a disappointment. We had 3 picky eaters with us, and there were no "mainstream" offerings in the appetizer, entree, etc. categories - just things like pate de fois gras, rack of lamb, seafood, roast duck, etc. I like to try new things, and I enjoyed my food, but to pay $35 per person and have a menu that several people did not see anything they were interested in was unfortunate. The service, however, was impeccable. If you have an adventurous palate, you would probably like it. I do think they should offer at least one "common" food in each category for the picky eaters. I also didn't think I enjoyed it as much because the food was so good in the main dining room that I didn't really feel I got my money's worth. The fitness offerings were okay, but not ideal. The jogging track was by the pool, and the marked track was often obstructed by lounge chairs, making it hard to use. The gym was small but the equipment worked well. The pool table and golf simulator were hard to find (I never did find the golf simulator, but then I wasn't interested in trying it). The pool table is in a small windowless room. Once you found it, it was fine to play in. We went to the theatre every night, and enjoyed every show. The Broadway style production shows with singers and dancers (and a Cirque du Soleil-type act) were outstanding. The comedian was good. The xylophone guy was very enthusiastic and good at what he did, but in the end, it's still a xylophone, even though it's some sort of new invention synthesizer or something. But, I liked the music choices he made. There was a singer (Elvy Ray or something like that) who had a great voice and delivery, and the show would have been fantastic if she'd left it at that. However, she did this high-energy prancing around in clothes that detracted from her appearance, and sung in Spanglish. This all detracted from her show, though we still enjoyed it. I would have rather she sang all in Spanish or all in English. But, that's just me. All in all, we really enjoyed the shows in the theatre. We liked the thallasotherapy heated saltwater pool. It really eased my parents' aches and pains. If you stand under the water pipes that pour water from on high and aim the flow at your lower back, you can get a nice massage from the heated water pouring down. In San Juan, we stayed at the Holiday Inn Express in Condado. It is a clean, no frills place with comfortable beds and a free breakfast. They let you check in early if a room is available. If a room is not ready yet, you can hang out in the lobby or in the breakfast room, which have chairs and tables. Checkout is noon. On a previous trip, we had stayed at a nearby hotel called Le Consulat which was a poor choice that we will never make again. We used the "Special Needs at Sea" group from the Internet to rent a wheelchair for the cruise (arranged on our own prior to the cruise). The wheelchair was delivered to and picked up from the stateroom, and you can take it ashore while cruising, etc. This was a big help to us. The only problem we had with Embarkation was that it took Celebrity awhile to find wheelchairs for my parents, and the pier was too long a walk for them to make without wheelchairs. We had arranged for the wheelchairs when we made the cruise reservation, so we were a little disappointed in that. But, it was a minor glitch. On disembarkation, having the wheelchairs was a big help. The W/C pushers from Celebrity hailed a porter, who grabbed all the bags, then took us through a separate, MUCH shorter line created especially for handicapped people to go through Customs and Immigration. Then he got us a cab, and off we went. Overall, it was a great vacation - the best cruise of the five. We will look to Celebrity first when considering a future cruise. Read Less
Sail Date December 2010
We booked this ship on a RCI cruise last year. We booked a Celebrity Suite that offered a lot of space but no balcony. The advantage was that we had two separate sleeping areas without booking two cabins. We don't spend a lot of ... Read More
We booked this ship on a RCI cruise last year. We booked a Celebrity Suite that offered a lot of space but no balcony. The advantage was that we had two separate sleeping areas without booking two cabins. We don't spend a lot of time on a balcony, so that was not important for us. We flew to San Juan on Friday, and boarded Saturday early afternoon. The process was quick and easy, with a shorter line for suite guests. The regular cabin line looked easy as well. There was a buffet lunch awaiting us on deck 11 (waterfall cafe) and our cabin was ready after lunch. We were invited to the Normandy specialty restaurant for dinner. The $35 per person charge was not charged (another suite perk). The food was very good, the atmosphere was great, but I did not feel that it was worth the $35 it would have cost to dine there, since the Cosmopolitan dining room offered great service as well as good food.We sailed at 8 pm, and made the short trip over to St. Thomas on slow speed, arriving Sunday at 8 a.m. We booked a 4 hour bus tour of the island. Our guide was Doctor something, but he was a little grumpy for a tour guide. We spent the afternoon on the ship. That evening I went to Michael's pub on deck 4, another perk for booking a suite. There were not many people there, but there were free drinks, something that is of value if you want any drinks during your cruise. I was met by a lovely hostess, Korina Murphy, who took me under her wing and booked me a seat that night at the captain's table (a real honor on a cruise ship) and tours of the bridge and engine control room. I am not sure if this was due to my work as a ship captain or my status as a guest in a suite, but I felt like I was treated as royalty.We sailed at 5 for an arrival in Saint Maarten at 8. Another slow speed trip, but I recommend getting up early to see the sunrise while entering port. It was my favorite time of day, few people about, and worth the effort. All of the islands had beautiful harbor entrances except Bridgetown, Barbados. We booked a high speed rafting trip around the island of St. Maarten. You get a lot of sun and snorkeling, but it was too much sun for me. That night we sailed for Antigua, where we booked the Taste of Antigua tour. I booked this after a catamaran trip was cancelled for reasons unknown. It wasn't bad, but probably not worth the cost. The "taste" was a small bit of salt cod, a local form of grits, and fried plantains. The ginger beer was not that great, so I bought a real beer to wash it down.Wednesday morning we docked at Santa Lucia, where we booked a Lost Village of Castaries tour. It was probably the best tour of the trip. It was a relatively new offering, and took us to a small fishing village. There were only about 18 people on the tour. We stopped at a pottery maker's home on the way. We had lunch at a lovely lady's home where we could use her personal bathroom. She made us a home made cake, and the local school children sang for us, and a local man played the steel drums. We felt like guests, not tourists being processed. Probably success would spoil this unique experience.Thrusday we called at Barbados. We booked the popular five star catamaran trip. If you like snorkeling, this is probably the best place to snorkel, lots of fish and turtles. I was disappointed that the catamaran had a broken main sail, and it could not be raised over about half way, limiting our speed under sail, so we motored most of the way. I prefer the silence of sail on a boat. Friday we could rest at sea. There were a lot of activities, and the pool was crowded. We packed and organized our rooms and souvenirs. Each night we went to the theater and enjoyed the shows. The ship's entertainers were good, but not great, but what you would expect for a cruise ship. The favorite entertainers were a group of four young men, the Acapellas? who were really talented. Saturday we arrived early. Our son left at 7:30 to standby for a 9 a.m. flight, which he missed. We left about 8:00. Disembarking was easy, but the line of people leaving had to pass through customs, the line stretched the length of the terminal building. There were only two lines for Customs, but they did not seem to open up suitcases or cause a delay. The line took about 20 minutes to complete and get to the taxi. Read Less
Sail Date March 2011
We were booked on the April 2nd sailing out of San Juan. We had come into Puerto Rico a few days early. We spent two days at the El Conquistador, about an hour out of town. The Arthur Hills Golf Course is spectacular, but the resort is ... Read More
We were booked on the April 2nd sailing out of San Juan. We had come into Puerto Rico a few days early. We spent two days at the El Conquistador, about an hour out of town. The Arthur Hills Golf Course is spectacular, but the resort is very noisy. We changed for the last night to the Ritz Carlton, about a ten minute taxi from the ship. It was fantastic, but very expensive.Embarkation: We arrived at the pier at 12:30pm and were on the ship at 1:00pm. There was a little confusion checking luggage, due to poor signage, but once that was done it was easy. The staff was friendly helpful and made the experience painless. Cabin: We were booked in a sky suite.It was clean and large, as you would expect. The carpeting was stained and old and should have been replaced, but other than that, it was fine. The cabin staff did an excellent job. Since we had a suite, we had a butler. We took advantage of that fact and it enhanced our experience. We had breakfast every day n the veranda, served at a table cloth covered table. Every afternoon we had drinks and appetizers brought to our suite. I would highly recommend this way of traveling, since it makes the most of your experience.Food: We, as we always do, divided our time between, the Normandie Restaurant and the Cosmopolitan Restaurant-second seating (Table 424 for set for 2 people as requested. We did it every other night between the two. Both were very good. The staff went out of their way to accommodate us. The food was fine. We have been on almost 40 cruises and know what to expect. We got very good everything for the money.Liquor and lounges: They all make a good drink and there are plenty of places on which to partake. Being a cigar smoker, Celebrity has two locations, outside, very comfortable, where you can smoke, have a drink and meet some nice fellow passengers. It was more than adequate.Shows: We only saw 3 shows. Being 2nd seating, there was either a time conflict or they were scheduled so late that it did not seem worth the trouble. However, they had three nights when the second seating show was at 7:00pm and we were able to see some very good entertainers. My only comment is that we sat in the balcony and they never sent a server up there to take drink orders.Disembarking: The best I've ever experienced. We left the ship at 8:10am, found all 4 pieces of luggage together and were out the door with red cap help and easy access to a taxi and at the airport and thru security by 9:00am.Ports of Call: Being a golfer I will talk about that below. Read Less
Sail Date April 2011
Suffering through a terrible NJ winter, my wife and I needed a change of scenery. Although both retired we still needed a "vacation" from our everyday routine. Since we don't fly and Bayonne(Cape Liberty) is about an hour ... Read More
Suffering through a terrible NJ winter, my wife and I needed a change of scenery. Although both retired we still needed a "vacation" from our everyday routine. Since we don't fly and Bayonne(Cape Liberty) is about an hour drive we decided on Bermuda from Bayonne. We decided on the Summit as we previously sailed on her and enjoyed that 2003 sailing very much. Now 8 years later and 8 months from refurbishment we found the Summit to be delightful as ever. There were some dings, dents, wear, and fading but the ship was spotless. The crew and officers from stateroom, dining, and ship maintenance were courteous, friendly, and helpful. The food in the both the Waterfall Cafe and main dining room was excellent. Pizza although not up to NJ standards wasn't bad. Food from different areas was spiced according to region and actually had some "zip". We never went to the specialty restaurant do to the excellent food in the main dining room and the great people at our table. Alcohol was enjoyed on this trip. We bought the $99.00 3 bottle package which was fine for a 7 day cruise . TIP: buy from the sommelier at your table and he/she will get the 15% tip. Do try the six martini tasting in the martini bar. Entertainment best seen in years. Singers and dancers were excellent and don't miss the agile Russian pair. This being our third trip to Bermuda we took no tours and just walked around the Royal Naval Dockyard. Found a few things made in Bermuda but much came from China. Greatly enjoyed the Bermuda Maritime Museum and Dolphin Quest. The weather in Bermuda was not fit for Bermuda or any other shorts. High temperature for the 3 days was 72 with WNW winds and on and off showers. We still had a wonderful time. Embarkation and disembarkation were the best for us ever. That being said, NJ needs desperately to upgrade the facilities at Cape Liberty. The Celebrity Captains Club events were very nice as well as the cruise critic get together. The backstage tour for Select Captain Club members was enlightening and most enjoyable. Read Less
Sail Date May 2011
Thank you for taking the time to read this review. Though I have never reviewed a cruise in my life, I figured after disembarking from our third cruise a month ago, I had better get started before I forget the details. I don't ... Read More
Thank you for taking the time to read this review. Though I have never reviewed a cruise in my life, I figured after disembarking from our third cruise a month ago, I had better get started before I forget the details. I don't enter into reviews lightly so you can be sure that I will be as honest as possible in my opinions so that perhaps your experience will be a better one. Ok, Here we go. Sailing date: 5-29-11 Ship: Celebrity Summit Embarkation: Port Liberty, Bayonne, NJ Cruise Itinerary: 7 Nights, Bermuda 2 days at sea, 3 nights docked, Getting to your destination for embarkation is always a challenge. Typically if I can be driven to point A without the hassle and expense of flying, I will opt for that everytime. This trip was no different. I had been saving for a while for this and since it was a delayed anniversary trip for us, I thought I would hire a town car for the trip down and back. It costs roughly 275.00 one way for the trip. Is it worth it, to me, yes. Everyone will have different opinions on this issue but everyone's circumstances are different. We have two 10 plus year old vehicles and neither of which I would want to depend on to fight NYC traffic coming from central CT where we live. The boat leaves when it leaves and you have to be there on time. End of Topic. What would make it easier would be to find someone here on cruise critic in the same general area who was on the same cruise and share the costs down and back on our next cruise 9-4-11. So we are talking central CT area to Bayonne and back, perhaps we can find that. So we were picked up and dropped off at the ship at around 12:30pm on Sunday, May 29th. Had a small bottle of champagne in the limo on the way down and listened to 70's rock and roll. Now that's what I call chillin before the sail. Immediately upon exiting the car, a young man was on us in a flash to grab our luggage and place it on the cart. Of course he was looking for a tip and he, not having change (of course not), I probably gave him more than it was worth so remember to have change when you arrive. This trip was our first balcony room and Concierge Class (C2) so we had some extra privileges for early boarding and disembarkation. We moved fairly quickly through the boarding process and before we knew it, they were handing us a glass of champagne and we were off to our room. I never expected it to be so quick. We actually felt like we had an extra day on board because of the early arrival. Not really sure how early you could arrive and get on board but we may try on our upcoming trip The Summit is a smaller ship in comparison to the other two ships that we have sailed over the last 15 years, the Sovereign of the Seas, and the Enchantment of the seas. Both RC lines. Personally I like a smaller ship. No matter how much you slice it though the mass and size of all of the cruise ships is a wonder. I marvel every time at the mechanics of running these monsters. We signed up for the 6pm seating for dinner and shortly after we left the pier it was time to get ready to go. The first night was a casual night. Now though I can't remember the menu, rest assured all of the food on this ship is great. I learned on our first cruise however that you could easily gain 10 pounds in a week if you are not careful, and on our first cruise, I DID. This time however I actually lost a couple of pounds. One of the tricks of that is by taking advantage of the healthy menu at the aqua spa grill in the over 18 spa area. As far as I'm concerned, it's the only place to eat breakfast. Never a line and the food is healthy. Of course there are the special buffet nights and little snack bars but it's just about control and saying no. So much for my lecture on diet. We debated heavily over the drink packages and opted not to sign up for them. We are glad we did. The day before departure I learned that you are allowed to bring on board 2 750 ML bottles of wine to keep in your room. We did that and enjoyed a glass of red wine in the evening, it was great. I brought a glass to our dinner table each night to avoid getting charged. Didn't think you could do that but I learned its ok. We are not big drinkers so the occasional mixed drink would not have paid for the packages over the week. We do feel thought that the small amount of money that you pay for the upgrade to balcony Concierge Class is worth it. The room we had on the Summit was 9056. I read on the web somewhere, perhaps here, that there were noises from the pool area above and to some extent that was true but I am an early riser and my wife sleeps more soundly than I so it didn't bother us. The room was wonderful. I read about the things people complain about in bad reviews of ships but I'll tell you what, is it any worse than what they run into at home? Think about that. I did read that in CC class there were flat screen TV's. Not in our room. We had a regular old box TV. We were not there to watch TV so no big deal. The Concierge Class also offers appetizers in your room in the afternoon, which in my opinion is not big deal. Just a half dozen or so tiny bread crackers with different toppings. Nothing to write home about. There is always a basket of fruit in the room. The Bottle of Champagne in the room upon arrival is very nice in CC class. The bed was comfortable. The shower area and bathroom were large enough for getting ready. I still am not brave enough to venture into the bathroom however to share it when my wife is getting ready in there. I think that is just a personal safety issue. LOL! Its not a two person bathroom. Please remember that there is a hairdryer in CC class. We found the hairdryer on the last day. It was kind of hidden in the cabinet below the sink. The one on the wall my wife said was way to hot and it was burning her hair. Good info for you ladies, but remember you cannot bring your dryer from home. They say its a safety issue and will take it from you if they find it. You can pick it up on the way out though. But who needs that hassle on the way home. Don't bring extension cords. I brought one for my CPAP machine and the confiscated it saying it was a safety issue on board. We had some difficulty with the safe in the room however I do believe that was my fault. No unreasonable noises from other rooms adjacent to us. I personally think that you run into this more on other lines rather than celebrity. I hope this trend continues on our next cruise on the summit coming up The Summit has many areas to explore. I kind of get lost with my camera in the evening and wander around the ship looking for unusual shots with all the unique lighting. I need to post those !!!!! We did go to the aqua massage area one afternoon and partake in the specials they had for facial and massage. I think that I should have done that on the first day to chill out. Perhaps this next time I will. A bit more expensive than we had planned on for a massage but I do feel it helps you come down from the stress levels when you start your vacation. I have to be honest regarding the over 18 pool and spa area. One morning i went to enjoy the spa pool very early and i saw some unidentifyable foam on the surface, kind of a greyish color. I refused to get in and have that attach itself to my body. Sorry Celebrity, you need to get rid of that issue. I owned a hot tub for years and know that its an issue and with the many people using this facility, it should be monitored closer. I believe that the main public pool area and hot tubs are probably cleaner. This is something you will have to judge for yourselves. We took a galley (kitchen) tour, which was interesting. We also did some snorkeling on our first day in port however the water was very cold and I ended up with a respiratory thing the rest of the trip. It wasn't bed ridden ill but just annoying ill respiratory thing. Hey, a bad day at sea is still better than a good day at work. Right? So if you are going snorkeling and the water temps are 72 or less, prepare yourself for some cold water or wear a wetsuit. At least in May. The second day we took the famous beaches tour. It was ok but not long enough on the beach. They take you to a private secluded beach and there are only a dozen or so umbrellas, chairs and snacks all waiting for you. Kind of nice but like I mentioned for the price, not long enough. This was a tour booked through the ship. The Third day we took the ferry to Hamilton and explored the city a bit. We really messed up on a bus and the driver never told us when our stop came up so we blew two hours and never got back to Hamilton. We are doing it right next time, with a private Cab. Ok, moving on. This review is about the ship. We did not take advantage of the private restaurants. The Normandie seems very special however we paid for excellent service and great food in the main dining area and stuck with that for the entire trip. Take the galley tour as I mentioned above, Only an hour or so and you get to see the kitchens and prep area and the take you through the Normadie restaurant as a promo at the end of the tour. The shows on board, Well, we did attend one show after dinner one evening and I must say that as compared to other shows we have seen on other cruises, it was just ok. It was shorter in length than I expected and to get really good seat, you have to sit there for 30 to 45 minutes prior to the show starting. So you are now talking about 3 hours of an evening, gone. Kind of a waste of an evening I felt. But that also is a personal choice. On the second night of our cruise, on formal night, my wife got terribly seasick as we were now further out at sea (400 miles) and the dining room is aft as far as you can go. The Summit was rocking and the evening was kind of shot after that. Many people were feeling the same. My wife never made it through the appetizers and had to get back to the room. A very kind soul in our hallway donated one of her patches to us and my wife was fine after that. So with that in mind bring a patch with you that your doctor prescribes. Or maybe a couple of them. My wife's patch fell off during a full body massage but at that point she was ok. The docs on board cannot issue the patch because it is a script. I never saw the doc for my medical issue because my insurance probably was not going to cover it. I have to say that the service on board this ship is just excellent. The gentleman who was tending to our room was there whenever you needed him for anything. I brought our cell phones but decided that if there is an emergency people know how to reach us. Never used them @ 7 dollars a minute or whatever the outrageous charge was. Brought our netbook just as a dumping ground for photos. I did not want to pay the outrageous minute prices either for checking email in the apple computer center. Kind of nice to get away from all that for a week. Try to attend some of the small gatherings while at sea. The events in the daily publication are described. As an example, we went to the xbox kinnect demo in one of the lounges to hang out and had great fun. The casino is great, it never seemed to be crowded when I went and it was just a great place to hang with a cup of coffee and watch your coins disappear LOL I don't do sun intentionally but there are plenty of opportunities and spaces to enjoy it if that is your thing. Each person is different obviously and enjoys different venues when on a cruise. There is so much to do even while at sea that you just have to pick your fun. And that is what cruising is all about, having fun. This next cruise I will make a personal effort to disconnect from the real world earlier on in the trip than I did before. Try to do this yourself. For some its easy, for me its not so easy. It usually takes me about three days to realize I'm on vacation. Maybe I can get that down to the day of departure on this next trip. That's why getting there as early as possible on departure day is good. That several hours before the ship leaves is kind of the breakdown time to adjust your mind. I hope that some of the information that I posted will be helpful to some of you out there. Perhaps not to you veteran cruisers but perhaps to you who are going to be taking your first cruise. We are still learning about cruising and this will be our fourth. Thanks again for taking the time to read my thoughts. Have a great trip !!!!!!!! , Wavewriter Read Less
Sail Date May 2011
This was our first cruise sailing out of Bayonne, N.J and our second cruise to Bermuda. The check-in facilities at Bayonne were adequate really need to be updated. We dropped off our luggage and then parked our car. The check-in (and ... Read More
This was our first cruise sailing out of Bayonne, N.J and our second cruise to Bermuda. The check-in facilities at Bayonne were adequate really need to be updated. We dropped off our luggage and then parked our car. The check-in (and security) were a short walk from parking. Around 12:30 it took about 10 minutes to get though security and 5-10 minutes to check-in. From there we had to stand in line and WAIT FOR A CROWDED BUS TO TAKE US TO THE SHIP (which was within a 5 minute walk). Once on board, Celebrity gave us the usual welcome on-board drink (unlike RCL). The require muster drill went very well and unlike out experiences on the Mercury, we did NOT have to go outside by the lifeboats. (Mercury was in Baltimore in January and we were not told to bring coats-COLD). The trip to and from Bermuda was uneventful and smooth. The ship never seemed crowded and we could always find a seat for breakfast and lunch. The pool area you sometimes had to hunt a bit, and the hot tubs were always busy. It had been 19 years since we had been to Bermuda. This time we docked at King Wharf on the West-End of the island. The major city is Hamilton which is located mid-island and the other city of size is St. George on the far east side. Last cruise we went on a ship about 35,000 tons vs the Summit of 90,000 tons. The size of the ship somewhat controls where you are docked and how you get around the island. Last cruise we spent 1 day in St. George where we could walk off the ship into town and 2+ days in Hamilton where we docked on Main Street. From Main Street it was a short trip to the bus terminal that took you anywhere on the island (east or west). The Summit on the other hand was docked on the West end of the island far away from anything. In order to get to Hamilton you needed to take a ferry or bus (schedules are available on the net). It always took some planning for each time you left the ship since you needed to know the ferry/bus schedule and what connections needed to be made. One day we went to St.George on the 10:00 ferry and arrive too late for the "official" walking tour. We did some shopping and went to the noon "dunking" on the square. People were dressed in period attire and they dunked the town gossip. The official presiding(acting) invited anyone to join him for a free walking tour afterward. The first stop was the courthouse which had pictures of former majors. He was one of them. His walking tour was very worth the effort. After the tour we spent some time in the town and waited for the ferry back to the "other end" of the island. The highlight of this cruise was being chosen for some special perks. We are elite members (10+ cruises) and were celebrating a birthday. One night we were asked (along with 3 other couples) to join the captain at his table for dinner. At dinner he extended a special invitation for us to visit the bridge as we left Bermuda. This was special but the view was just as good from the front lounge of the ship. Overall the cruise was one of our better ones and we would go back again (from Bayonne). Read Less
Sail Date June 2011
Our family of nine just got back from a week aboard Celebrity Summit after a cruise to Bermuda. We are from the Philadelphia area and Bayonne N. J. was a convenient port. We used a Limo to get there and that was the best thing since the ... Read More
Our family of nine just got back from a week aboard Celebrity Summit after a cruise to Bermuda. We are from the Philadelphia area and Bayonne N. J. was a convenient port. We used a Limo to get there and that was the best thing since the area to drop off luggage was narrow to park and very crowded. Once aboard the ship, we experienced excellent service and friendliness from every crew member on the ship that continued til the end of the cruise. Summit is 10 years old but a gorgeous ship with only slight signs of wear. It is going to dry dock in January 2012 for a multi million dollar makeover. Our week was filled with excellent service; Restaurants, stateroom, spa, pool... Entertainment was excellent with a comedian who was fantastic. Al Ducharme was very funny and clean. Food was excellent. Our waiter would bring another entre if there was something you didn't like that you ordered. In Bermuda, we booked an excursion for a 5 hour air cond. bus ride all over with a stop in St. Georges for shopping. Souvenirs were pricey there and we found out you could get better priced items at the King's Wharf shopping area right around where the ship was docked. We used a van to get to the Horseshoe Beach. It was worth it since it took us down the road to Beach access. The bus which is also economical dropped you off at the top of the main road and you had to walk down to the beach and then back up to get the bus back. We had a Glass Bottom Boat ride at night which was our only complaint. It was almost 60.00 per person and definitely not worth it. We had a Veranda room on the 6th floor and it faced the Bay instead of the dock and we enjoyed watching all the water activities and boats. It was a wonderful experience. If you needed anything anywhere on the ship, they were very accomodating. I would definitely like to go back to the Summit after its dry dock renovation next year. I highly recommend the Summit. Sue Read Less
Sail Date June 2011
Don't think there is much of a need to talk about the ship. Since she is headed to dry dock early next year for a $70 million make-over, dents and dings really didn't matter. That said, I continue to be ... Read More
Don't think there is much of a need to talk about the ship. Since she is headed to dry dock early next year for a $70 million make-over, dents and dings really didn't matter. That said, I continue to be amazed at the level of service on the Summit. This was my fourth week in the past two years, and I was not disappointed. Although the ship is showing age, she was nevertheless cleaned on a continuing basis. I have yet to get used to going into a public men's room in the evening and having some there cleaning. The cast in the show room seems to have more members than on some Celebrity ships. I found the quality of the singers to be above-normal. Having been on the Solstice class ships (4 times) it took a bit of adjustment to the older design and layout. The staff tells me that the redo will include "Solstice" type upgrades. I still like the older designs just as well as the newer. This class of ship reminds me of a nice hotel; rich looking with great service. Now---if you are planning to go to Bermuda...READ THIS!!!! Each year, around the last week in July they have the "Cup Match." It is a cricket match between Somerset and St Georges. It is a NATIONAL HOLIDAY. So, shops are closed on Thursday and Friday. A lot of people were upset they were not told about it by their TA. West End shops remain open, but there are not that many. Getting around Bermuda is easy. Buy a $12 all -day ticket and it's good on the ferry's and buses around the island. Bus travel? Avoid it if you can. They tend to be crowded. The #7 runs from Hamilton to West End (and back) and goes by the beaches. Nice very but the trip takes more than an hour. Ferry takes 20 minutes! Wednesday night there is a street fair in Hamilton starting at 6:30. If you miss it, catch it the next night at the fort by the ship. That's all from the bridge. Read Less
Sail Date July 2011
The Summit is old school elegant but shows her age at every glance. We stayed in room 9073 and paid for the Concierge Class. The towels are not large...the holes in the drapes were from age...the outside veranda small and marked with rust ... Read More
The Summit is old school elegant but shows her age at every glance. We stayed in room 9073 and paid for the Concierge Class. The towels are not large...the holes in the drapes were from age...the outside veranda small and marked with rust areas and the flooring with burns. Each nite at 5pm we got 4 pinkie sized crackers with a dot of something on each....after the first nite we never saw our bath mat again...the bathroom tile and shower show lots of age...we were not aware but cabin 9073 and the one adjacent has the ships painting ladder there for your viewing 24/7. The morning in room breakfast was excellent. The food throughout the ship was excellent. The pool lounge chairs were taken all the time and pool boys did nothing. The shows were good...transportation in Bermuda by boat is a 3 minute walk and very cheap. The Captain of the Summit was the most client involved officier we experienced in 12 cruises. The wine steward was the highlight of the dinning room...service by others was also excellent. The Hurricane hit the U.S. while we were in Bermuda and Celebrity wisely took no chance and kept us 300 miles west of the storm and it added an xtra day to the cruise at their cost! We have done 4 other lines and the Concierge extra cost was not worth it. The staff was always professional...The Summit needs a respite to regain her elegance... Read Less
Sail Date August 2011
Had read mixed reviews of this ship prior to sailing and I now know why. Nice ship, going in for refurbishing in January-should have known better. The ship is lovely as are the crew. It has alot of style BUT..having gotten 2 staterooms( ... Read More
Had read mixed reviews of this ship prior to sailing and I now know why. Nice ship, going in for refurbishing in January-should have known better. The ship is lovely as are the crew. It has alot of style BUT..having gotten 2 staterooms( family of 4) our total was $6500- for that I expect great everything. The food was great, I will be paying for it for weeks, as was the service in every dining area. Every activity any of us went to - my husband and son went to numerous talks, I did a few and a few culinary presentations they were good and informative. Now for the bad- our stateroom attendant wasn't great-as a matter of fact our balcony was filthy went we got on the ship and remained like that all week. I called numerous times for towels-one night was told they're wasn't any!! I had already called 3 times that day to no avail. So at 11pm I'm up getting towels from the pool.In addition the hall reeked of mold- a smell I really cannot tolerate. Not sure if its a deal breaker for the next cruise but it might be! Bermuda is great, clean, friendly, easy to get around- get a bus/ferry pass right as you get of the ship. Both depart from the dock area. There's a little beach right at the end of dockyard-small but nice had everything. Read Less
Sail Date August 2011
It has been several years since we sailed Celebrity and we were happy to learn that although, as all line have, changes have occurred, Celebrity still maintains a decorum higher than many. They still have wine stewards and bar service ... Read More
It has been several years since we sailed Celebrity and we were happy to learn that although, as all line have, changes have occurred, Celebrity still maintains a decorum higher than many. They still have wine stewards and bar service staff at dining thereby allowing waiter and asst. waiter to perform their jobs without the distraction of drink orders and serving wines. Arrived Bayonne by personal car which we long term parked. A far better experience than doing the same in Manhattan. Bayonne simply has far more room to accommodate such things. We drove up to drop off area and turned luggage over to porters. Then made a left and parking entrance was on left. Entered paid, they take CC or cash, parked and had short walk back to terminal area. On the return you will do the opposite. It was a painless experience. Do drop your luggage first!!! You really don't want to muscle it to terminal. Embarkation was appeared to move well and we heard no complaints. I admit being spoiled as we were in a Celebrity Suite therefore were guided to left left of everyone into a small private desk area and immediately checked in. We were also then booked for a complimentary dinner in the speciality restaurant ( frankly the only way to get me there, far prefer regular dining ) and whisked outside onto the shuttle bus. Bayonne being the only place I know that has to take you by shuttle bus from terminal to the ship for safety and security reasons. A needless and annoying step in the process which should have been eliminated years ago by building a walkway of some sort. I have placed a short video presentation http://www.youtube.com/watch?v=auTH7FEiVqs on youtube for any that would like to see CS 6106 for future booking. Note those suites, they jut out from side of ship, currently gave four large ceiling to floor windows. I am told that during January dry dock that they will be replaced with a balcony. Not this cat suite comes with a butler, Elvis buy name was ours, as well as a steward. He really was at our beck and call besides providing tea service and canapEs in afternoon and serving breakfast etc. Another perk of real suite versus mini suite we often take is that you can order virtually anything for room service instead of a continental type breakfast. Of course you can pay dearly for this type of service and space. Besides price alone also add gratuity for butler. In our case we were able to get a deal, 500 onboard credit and prepaid gratuities for all with our booking. Most people will need a step stool almost to get not bathtub. I am 6' 2" and had a problem stepping into it. Maybe they will change that during dry dock? I mention it simply because I would think many older passengers that might tend to book this category would be surprised by this. I deal more with the suite accommodation in this review only since there is much information on Bermuda, our favorite island bar none, and the ship itself. Referring to the ship, I read many reviews and some commented on wear. I did not find that to be the case, I think the Summit was in good shape and certainly after dry dock will be even better. Staff and crew were wonderful and entertainment diverse and great especially for a Bermuda run where it is often toned down due to at dock time. Food was good service better. I was a fan of Michele (sp) Rue's menus but they are gone, they were better but these will do. Having an always available menu is good and I was shocked to see that escargot was on it as was a passable french onion soup. But as I knew would happen if you really want a great filet mignon and lobster tail you will have to pay for it in Phantoms speciality restaurant. WE, cruisers did this to ourselves!!!! Used extra pay restaurants therefore guaranteeing somewhere down the road regular included dining room fare would have to be dumbed down. At least it is far from noticeable on Celebrity, other lines have really forsaken regular dining for their ship in ship concepts. For those that haven't figured it out yet ship in ship means different CLASS CLASSES. I am real down on all that!!! You know separate extra pay deck areas, extra pay dining etc. So food was okay, SERVICE EXCELLENT. Our waiter and asst were excellent and that makes a trip. Needless to say all got something extra for the service although I also hate promulgating that as well, guaranteed auto charge tipping. It too hurts the cruise industry. One standout BAD service was the bar service in dining room. Our guy, one day brings beer no glass, next day glass no beer, third day beer and glass wrong beer, right beer never arrives. Only last day did all arrive perfectly, really, did he think I was going to fork over a few bucks for getting it right once? haha Bermuda a tad breezy but still a great place. This was first time docking at Kings Wharf though been there many times. Wharf really os a nice place and you can easily kill many hours just there. Do try the new Bermuda Brewery restaurant and brewery it was great. Some great stuff in craft area across from it. Ask for it because though close to ship you really have to almost know it is hidden there between stones walls of old. Smokers ( of which I only do a cigar now and again off ciggs three years ) you will end on deck corner off main pool acceptable with bar right there. Also out back of buffet area one side of bar aft area. They weren't hiding the ashtrays as so many ships do. Cigar smokers I was unable to find a truly nice spot to smoke a cigar. The elimination Michaels Cigar bar is a sad choice, now a fancy drink bar. Really should have left one nice place to smoke a good cigar. Okay I have gone long enough, we were happy with Celebrity and Summit and were pleased than many of the things that make a real cruise remained intact for most part. 19.95 embarkation photo's well come on guess all lines have gone the nickel and dime and that does;t appear to be ending anytime soon. Oh for Mac fans I was shocked to see that the internet Cafe was all Mac 15: inch laptops, and that they offer Mac classes during cruise as an enrichment class I guess. Think it was $15 a class or some such. They are an authorized Apple dealer? Never saw that before, BUT as far as internet service, like all ships basically horrible speed and intermittent connect. As Elite members we had 49.95 package each complimentary and still unhappy with it. When still unhappy for FREE service, well that says it all pretty much. Kudo's to the Captain for getting us to Bermuda, not only there and back dancing around Katia but also with NO rocking and rolling. George in NY Read Less
Sail Date September 2011
Out of 20 cruises, this was the worst cruise we have ever taken. Bayonne NJ is not a cruise ship terminal. It lacks any cruise terminal facilities. Embarkation is through tents and boarding buses for a 500 yard ride to the ship. First ... Read More
Out of 20 cruises, this was the worst cruise we have ever taken. Bayonne NJ is not a cruise ship terminal. It lacks any cruise terminal facilities. Embarkation is through tents and boarding buses for a 500 yard ride to the ship. First time we ever had a steam iron confiscated by the ships crew after hand carrying it on a plane. We just wore rumpled clothes for 2 weeks. Once on board, around 2pm, we went to the buffet for lunch. The food was fair, but service was non-existent. We had to bus our own table to have a place to eat..and this continued throughout the cruise for breakfast. Everyday at the buffet breakfast there were 4-5 staff selling wine, soft drinks, etc but rarely a person to bus tables much less bring a coffee or orange juice refill. In fact, we bussed tables for some elderly so they could set their trays down to eat. The first morning, they had sticky buns which we all liked. After that day, they disappeared and on two other days you had to search high and low to find any. The buffet line was very long and on both the starboard and port sides. Finding food was a moving target and required walking around the length of the ship. For some reason fresh pineapple was in short supply. There were usually 3-4 location for fresh fruit, but only one had pineapple and it changed daily. In addition, the last night we were supposed to have pineapple crme Brule, but none was available for the first dinner sitting.Food was a disappointment and would have to get better to be a 3 star, .Lobster night was a real joke. 1/2 lobster very dry and no drawn butter served with 2 broiled shrimp and several slices of half cooked scallops. We did not attempt to eat the scallops and the wives didnt eat the lobster. The wait staff was totally undermanned and could not keep up with the meal, but they tried very hard. Several nights one of the 6 persons at our table didnt get their main course on time. Coffee was always served late after most had finished their dessert. This was the first time I had ever seen regular coffee and decaf come from the same pot. It was obvious from the first day that the ship was very short of wait and kitchen staff. Desserts were not up to prior Celebrity standards by a long shot. There is more, but you get the picture We have traveled on Celebrity several times in the past. Therefore, we knew what to expect. Everybody was complaining about the food and the service. Moving on: The entertainment was first class and an improvement over past cruises. The cabin steward was first class. The cabins and ship in general was in good repair. We had bad weather and the ship had to change our itinerary to a little town called La Baie, Quebec. The day spent in LaBaie was the best port we have visited in 5 years. The local people put on a show at dockside which was amazing. The had locals in costume, taking pictures with the guests as they left the ship, offering slices of homemade blueberry pie, blueberry wine and chocolates filled with blueberry...free. The hop on hop off tour the towns people prepared was outstanding. It was truly a town experience done the good old fashion way making people welcome. The finale: We were supposed to dock at 7am. Our ship was 3 hours late docking on the last day with no explanation. We had a 2:15 plane using Celebrity transportation to and from the ship. We barely made the plane. The debarkation was an exercise similar to my days in the army. Hurry up and wait. Stand in line. Wait for the second and third bus. Ride the bus for 500 yards and then sit on the bus for another 15 minutes before being allowed to exit. Make a mad dash for the luggage and try to locate the right bus to take to the correct airport terminal. Oh yes, no time to retrieve the new steam iron purchased for this trip. My claim ticket for the iron is 63167. We made the 2:15 plane with less than 30 minutes to spare. Bottom line. Celebrity management made several mistakes. First, should not use Bayonne NJ cruise facilities Second, bad food: need to totally improve the food to previous standards Third, staff shortage: increase wait staff and kitchen staff to adequately service the guests. Read Less
Sail Date September 2011
We have been on approximately 45 cruises on several different lines so I have many to compare this with. We thought the Summit cruise to New England/Canada was great especially getting away from the heat in Florida for a few weeks. ... Read More
We have been on approximately 45 cruises on several different lines so I have many to compare this with. We thought the Summit cruise to New England/Canada was great especially getting away from the heat in Florida for a few weeks. Getting on the ship was easy and since we are Elite members of the Captain's Club, so was getting off the ship. I have no idea how it was for everyone else. The ports were interesting, particularly P.E.I. and Bar Harbor. Went to Peggy's Cove in Halifax and it was just lovely. The food has certainly gone downhill on Celebrity. We ate in the MDR at night about half the time and went to the buffet in the evening the rest of the time. The evening buffet was not great. Selection was poor and we had to compare it to Princess which has most of the selections for the MDR on the buffet in the evening. The food was just ok in the MDR but the descriptions on the menu were better than the actual food! But the service was outstanding everywhere and the ports were great so we has a terrific time. Read Less
Sail Date September 2011
My husband and I really enjoyed our cruise on the Summit for our 30th wedding anniversary. We wanted quiet time together, and by booking a balcony stateroom, we were able to spend a lot of quality time there. The ship didn't feel ... Read More
My husband and I really enjoyed our cruise on the Summit for our 30th wedding anniversary. We wanted quiet time together, and by booking a balcony stateroom, we were able to spend a lot of quality time there. The ship didn't feel crowded, and we chose to only participate in a few activities; the Galley and Bridge tours and a show. Service was excellent, all the staff was friendly and helpful. Sydney, N.S. Not much to do in Sydney. Walked about town. Took a tour of an historic house, and took a walk along the waterfront. Lunch at a local restaurant (Governor's Pub?) Our main problems revolved around two issues; our inability to change our dinner time, and the frequent inaccessibility of Revelations Lounge to non- Captain's Club members. The only dinner seating available when we booked in May was the 8:30. The first day on board we went to see the maitre d' about a change to open seating, and he informed us that no changes were possible. The open seating was fully booked before the cruise was even put up for reservations. The 6 PM was also full. We ate at the later seating for a week, finishing dinner at 10 PM, and then falling asleep with full stomachs. After a week we ate dinner on our own time at the buffet with the other "regulars" who had the same problem. First time passengers on Celebrity are barred from Captain's Club events. Fine with us except that they took over Revelations Lounge on Sailaways and other times of the day. Not a problem, except that on a cold weather cruise, the big lounge at the top of the ship, with all the big windows is the best place to see where the ship is sailing, or to sit on Sea Days and read and enjoy the view. Our last few days, every time we went up there it was for Captain's Club only. We began to feel like second class passengers! Although these problems did not spoil the cruise for us, they did keep us from having a totally relaxing time. We retreated more to our stateroom, and spent more time on deck when it was cold and windy. The buffet actually had food we enjoyed more than the dining room; lot's of salads and Indian curries and sushi! Read Less
Sail Date September 2011
Celebrity Summit Ratings
Category Editor Member
Cabins 5.0 4.2
Dining 4.0 4.1
Entertainment 4.0 3.8
Public Rooms 4.5 4.4
Fitness Recreation 4.5 4.1
Family 4.0 4.1
Shore Excursion 4.0 3.9
Enrichment 3.5 3.7
Service 4.5 4.4
Value For Money 4.0 4.1
Rates 4.0 4.1

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