3 Helpful Votes
Sail Date: June 2019
While we were touring the South Pacific in January on the Aranui 5, cargo/passenger ship, I spotted a cruise with Celebrity called, “Sail Away and Beyond.” We had sailed with Celebrity many years ago in the Western Caribbean and we ... Read More
While we were touring the South Pacific in January on the Aranui 5, cargo/passenger ship, I spotted a cruise with Celebrity called, “Sail Away and Beyond.” We had sailed with Celebrity many years ago in the Western Caribbean and we thoroughly enjoyed the experience so we were tempted to book the cruise. The cruise started in Newark, New Jersey, sailed up the coast to Rhode Island, Portland, Bar Harbour, Boston and Bermuda for 11 days. This special promotion allowed us: Premium Beverage Package, Free Internet, Free Gratuities and $300.00 U.S. for our cabin. Excellent deal, only had to book airfare from Toronto to Newark, New Jersey. Upon arrival at the airport in Newark, we followed the signs to the baggage claim and then the taxi stand. A lady printed out a receipt for the transfer to the Bayonne Cruise Terminal. The cost was approx. $48.00 incl. tolls and tips on top. You paid the cab driver at the end. Fifteen minutes later, we were at the terminal. We arrived on a Wednesday, mid day, so that might have accounted for less traffic. Noticed, we passed a Costco Store on the way to the terminal. If I had known and did not have a beverage package included, it would have been a good opportunity to pick up some premium wine for our cabin since they allowed 2 bottles aboard upon embarkation. The whole trip was wonderful, highlight being Bermuda for us. Staff was outstanding: Wayan our Cabin Stewart, cabin 6082, mid ship, starboard side,(good location), Cosmopolitan Dinner staff of Ernesto, Priya, Josip were excellent, Cafe Bacio waitress, Olesnia was very efficient and friendly, Oceanview Restaurant-Amornlaka, our pastry and coffee lady was a treat to see with her smile in the morning for breakfast. Wine Stewarts at lunch were very accommodating and engaging-Rikka, Jenny, Josip, and Tetiania. Celebrity offered a variety of tours of which we only took two, one in Boston and one in Bermuda. There was a variety of entertainment and it was very good. We went to the 7 o’clock performance, then had our dinner seating at 8:15 pm. Menu also had a variety of selections. Evening meals in the dining room were varied and tasty but often luke warm by the time it arrived at the table. If I was to do this over again with Celebrity, I would chose seating on the fourth floor which was anytime dining with various guests because the kitchen is closer. Food had to be transferred from level 3 to level 5 in our case and I can understand why it arrived mildly warm. Dress was not overly dressy at dinner except for the “Chic” nights. If you are interested, I will write about the places we visited on excursions on Trip Advisor since I like their format better. Read Less
3 Helpful Votes
Sail Date: May 2019
We are seasoned cruisers with 47 under our belt. We love cruising and it is obvious by having a majority of our vacations since 1995 have been on the high seas. Eleven have been with Celebrity and this has been our third on the Summit. The ... Read More
We are seasoned cruisers with 47 under our belt. We love cruising and it is obvious by having a majority of our vacations since 1995 have been on the high seas. Eleven have been with Celebrity and this has been our third on the Summit. The last time was in August 2014. • Embarkation – Being from northern New Jersey we love the convenience of Cape Liberty. They have been making continuous improvements to the facilities. The elimination of the need to use buses with a direct check in and boarding the vessel in the same structure was a very big plus. Baggage and passenger drop off was very smooth and efficient. We were met by a representative who checked out our boarding documents and without delay we were directed to the handicap line where there were about four people ahead of us. Since along with using a walker we were Elite and Concierge Class patrons we had three lines to use. Both the Elite and Concierge lines were empty we elected to take the easy route. The facility was clean and the personnel were most amiable. We give place a 5 star rating. • Boarding - Upon entering the ship we were informed that we were free to drop off any luggage in our cabin. This was a very nice touch. Our visit to the Concierge Lunch was also a very nice touch with the absence of the crowding and having a welcome Bloody Mary. • The Cabin – We were in cabin 9201, a C1 on the back of the ship. The décor was very pleasing to the eye. It was spacious with plenty of living and storage space. But the balcony was simply great. There were two lounge chairs, two high back chairs, two tables, and room to dance. Room was 9’ x 23’ and the balcony was 16’ x 9’ enough said. Of course, like any good cruise ship the shower was small. • Our room attendant - We met our cabin steward and mentioned that the refrigerator was not working and within an hour the problem was solved. Our steward kept everything in order and very clean. He was excellent. • The main dining room – Contrary to high standard enjoyed by the Celebrity line this main dining room experience failed. Initially, our assigned table configuration and time slot were unbelievably screwed up. We requested a 6 PM seating with a table of 10. We were assigned a 5:15 PM on a table for 10 with two other couples. One couple had a 5:30 assigned time and the other had a 5:45 PM time. Compound this with the fact one couple had requested a table for two because they were on their anniversary cruise and the other found that it was impossible to enjoy the Elite Cocktail Party that ran from 5 to 7. Both couples left the table and we were joined by three other people, This left a large table for having only 5 people. In ten meals two were very good and eight were terrible. I once went for a roast turkey meal expecting that they could not screw it up. Well they did. The cold fruit soups which at one time were a signature part of the meal were absent. Meals arrived cold. We were most disappointed with the main dining room experience. • The Ocean View Cafe - For breakfast and lunch there was a very wide variety of well prepared offerings. The bakery had a very fine selection of very good breads. The only problem was you must plan your meal by doing a preliminary pass to explore the many options available to you. But without any reservations, I highly recommend the buffet. • The crew - The ships staff, without exception, was courteous, friendly, and extremely helpful. There was an offer of three free drinks at the ships bars for thos who couldn’t make the Elite Cocktail Party. The bar tenders did a get job serving our needs. • The entertainment – Most shows were very good. Not Broadway quality but decent enough to make them pleasurable. • Debarkation – This went super smooth. Read Less
1 Helpful Vote
Sail Date: May 2019
I choose this ship because of the Itinerary. 3 days in Bermuda. The ship has been completely refurbished and not too big and easy to get around. And there were not many children. Food was fabulous. Tried all restaurants and my ... Read More
I choose this ship because of the Itinerary. 3 days in Bermuda. The ship has been completely refurbished and not too big and easy to get around. And there were not many children. Food was fabulous. Tried all restaurants and my favorite is the Tuscan. I would highly recommend this for couples, singles and groups. I would not recommend this cruise for children. There is a children's club but not much else to do for them. Being in a suite level was really nice. You have your own suite restaurant, Retreat Lounge and Retreat Deck. We used these areas a lot. Service was great and staff were mostly very friendly. Our favorites are: Alexandra in the Retreat Lounge. Also David and Boom Boom in the Martini Bar. Rhiannon our Retreat Concierge. Carlos, our Butler. Silas, the bartender in the Retreat Lounge. It was a pleasant experience and I would highly recommend this ship for Bermuda. Read Less
4 Helpful Votes
Sail Date: March 2019
This was the first cruise after the Summit Renovation that is part of the Celebrity Revolution. The ship is beautiful, to say the least. I booked the Concierge Class state room out of curiosity. I read that if the difference is only ... Read More
This was the first cruise after the Summit Renovation that is part of the Celebrity Revolution. The ship is beautiful, to say the least. I booked the Concierge Class state room out of curiosity. I read that if the difference is only $100 - $150 per person for the week that we should do it for the perks. I liked the stateroom size and location. We like a nice sized stateroom and balcony. I looked at the Aqua Class but decided we would not use it with only 1 sea day in this itinerary. Boarding was quick and effortless with no lines for Concierge Class. The Embarkation luncheon was what you would expect in a dining room on a nice ship. It was quiet and relaxing. The gin and tonic I ordered was good. In fact, we enjoyed the Main Dining room and the buffet more than the specialty dining. We did the GO BEST offer for this cruise and I do recommend it. It is money that would be spent anyway, and the upgrade to the Premium Beverage package makes any cruise charges minimal. Concierge Class comes with perks, besides the Embarkation luncheon in the main dining room. We received a bottle of sparkling white wine which we enjoyed the first day. It opens like a Champagne bottle so no cork screw is needed. I packed one but we did not use it. We received the bowl of fresh fruit beginning on day 2, and I finally told our steward we had enough for the week after the second day. We received the afternoon snacks each afternoon between 3 and 4 PM, and they succeeded in ruining our appetites for dinner. We did not eat them every afternoon. No serving utensils come with them and sometimes a piece of crusty bread or tortilla chips would have been nice additions. We did not inquire about the pillow menu since we were comfortable with what was in the cabin. The robes and towels are nice and plush. I would not book Concierge Class for the perks. They are just nice additions. I booked it for the added space in the room. I ordered a continental breakfast one morning through Room Service. One thing I liked was the telephone call from the kitchen letting us know it was on its way to us. We took it out to the balcony and enjoyed hot coffee, bread and pastries with some of the left over afternoon fruit. It was a very pleasant morning. We also ordered lunch one afternoon through Room Service. I ordered 2 Chicken Caesar salads, which were excellent. We got the cheese platter and fruit platter, and I think I preferred it to the Concierge Class fruit bowl and snacks. The snacks are a little different and some days were quite enjoyable. I ended up going to a bar to get a mojito and coke, since the only complimentary beverages with Room Service are tea, lemonade, and milk. We learned that we needed to request ice for our drinks. The only mojito worth ordering was a frozen mojito from the pool bar. The lime and mint leaves are blended into the drink. It is delicious. The gin and tonics varied, and we learned to order a double shot of gin in them. The martini bar and main dining room made the strongest drinks. Some bartenders were better than others. The Sunset bar behind the Oceanview Cafe (buffet) was a nice addition. There were bars we did not frequent, and we did not try everything on the ship. We booked Specialty dining with our On Board Credit. Qsine is interesting, but we liked the filet mignon the best and it was served last. If you do this restaurant, resist the temptation to order as many as they say you can. Order an appetizer for each of you to share, as well as 2 different entrees. Then order dessert from the menu. The surprise dessert was surprisingly disappointing. The Tuscan Grille is hard to get to unless the forward elevator is used. It is off the beaten path and was not crowded. I did not like the lasagne, but the crab cake appetizer was excellent. I think this one is one we will not repeat. We had a fantastic broiled lobster tail dinner in the main dining room one night. This dinner made us question the need for Specialty dining on a Celebrity ship. The only entertainment we enjoyed was the ‘December 63’ show which features the music of the Four Seasons. The other entertainment was just okay, and we do not go to any of the late night comedy shows or events. Read Less
5 Helpful Votes
Sail Date: January 2019
Well, it was our first cruise to this part of the Caribbean and we picked as to the number of different islands during the cruise. We‘ve been on a number of other cruises before, several of those with Celebrity which is so far our ... Read More
Well, it was our first cruise to this part of the Caribbean and we picked as to the number of different islands during the cruise. We‘ve been on a number of other cruises before, several of those with Celebrity which is so far our favorite cruise line. Although we enjoyed the cruise, I have to say it does not fully met our expectations. The itinerary was interesting, the islands are beautiful but very poor, i would have expected that they benefit much more from all the Cruise ship tourists coming over the year. We knew upfront that the summit is an older ship and will undergo a major overhaul shortly after our cruise. Anyhow, we recently have been on the Millennium just as well short before going into dry-dock. The overall appearance of the Millennium was nicer, cleaner and better maintained than our impression from the Summit. Food (we mainly went to the main restaurant for the fixed seating) was good quality, although we do have the feeling that the overall quality of food on Celebrity shipps is slightly getting down. Disappointing was the variety of food, menu was pretty much the same as during our last cruise on Millenium last October. That combined with a not extensive selection each given evening does not support the feeling of getting your money worth. Instead with all „special events“ being promoted by the staff you get the feeling that the cruise line wants you to pay additionally if you like good quality. We went on several days to the spa cafe for breakfast or lunch, they have nice small (and more or less healthy) food, however it is disappointing that the menu seems to never change, so after some day you had everything and it becomes boring. Service in the main restaurant was as good as always. Staff is very friendly, attentive and professional. However, the Sommelier concept (which we love as ware wine lovers) does not work anymore, if the the Sommelier has to many table to serve. How can a Sommelier advise you if he is mostly in a rush? He still did his best and we got nice wines to drink. But here as well as for the food, wine menu could need more changes from one cruise to the other. Positively we noted that the beer selection increased and they had a decent number of different beers on board. Beside the good service in the main restaurant we noted that service level in the Cafe al Bacio and in some bars was not as good as used from Celebrity. In the bars we had the feeling of a lack of staff, in Cafe al Bacio staff was there but not really attentive and not always as friendly as we are used to from former Celebrity cruises. For the stateroom, we had the impression that the staff has to less time for each stateroom to keep it in real good shape. They probably increased the number of staterooms each person has to look after. We booked three excursions with Celebrity and two on our own. We liked the fact that the groups were not as big as on other cruises, however that is most likely just based on the fact that the busses on the islands are smaller (and older). Especially as the busses are older and not that comfortable is was disappointing, that on the cruise line excursions this busses were pretty full packed, where the privately book tours left some seats empty to make it a little bit more comfortable. And if you now expect that those privately book tours have been more expensive, just the opposite is true. Cruise line charges more for less comfort. Overall: I still like Celebrity, staff is (mostly) very friendly and attentive, although the cruise line have to make sure that there is enough staff available. We very much liked the room service, which comes (except for a short blackout period during the night) free of charge and we enjoyed having breakfast in the room, although the selection in balcony class was not that extensive. However it was sufficient for a short breakfast before going on excursions. We like the ample room in the public areas, we never had the feeling the ship is too crowded and we alsways found a quiet place to sit and relax. However, we don’t like that we get the impression of a continuing lowering of quality and a continuing increase of „add-ons“ sold for „a fee“ (which is mostly much more than justified by the added quality. I know that’s not only true for Celebrity and maybe not only for cruise-lines too. Seems that companies try to reduce more and more the base fares to attract customers which then find out that they have to pay more and more additionally to get the service which was advertised and which they thought they have bought. I hope that will change back to a fair and transparent pricing. Customers may be sometimes not really clever but on general not as dump as marketing specialists believe, especially not those with enough money to pay for quality. Read Less
7 Helpful Votes
Sail Date: January 2019
We had never done a cruise before and OH WOW!!! were we surprised. Ship was huge and beautiful. We ate mostly at the Oceanview café as it had plenty of variety. Stir Fry section in the evenings was our favorite and late pizza. Staff ... Read More
We had never done a cruise before and OH WOW!!! were we surprised. Ship was huge and beautiful. We ate mostly at the Oceanview café as it had plenty of variety. Stir Fry section in the evenings was our favorite and late pizza. Staff were great!! We ate at Qsine. Was very interesting. 3 dishes to chose from each then dessert. Was very good and so much food. Presentations were well done. We ate at Tuscan Grille was a pleasant experience our server was very pleasant. Great suggestions and meal was wonderful. Our Cruise Director Patrick was wondeful and the gentlemen that made our stay and every day with a smile was wonderful. Shout out to Arthur!!! Room was always clean, bed made and fresh towels. The Poolside bars, barstaff also pools and hot tubs were great!! Movie night under the stars was magical ;) We loved the excursions, saw so many places that we could not have done in 12 days. The evening shows at the Celebrity Theater and activities at the Revelations were great and fun!! Silent disco OMG that was great!! Canyon Ranch for fitness was great!! Massages were wonderful both my husband and I loved it! BUT: Being first timers, our Cruise & Vacation Consultant Expedia CruiseShipCenters did not inform us of an evening attire for every evening!! Therefore, most of our evenings were walking very quickly by the Martini bar, Grand foyer, Rendez-Vous or Cellar Masters. We have NEVER ever felt so out of place, and judge by so many people dressed up. Stares, and looking down on us incredible!! If we ever chose to cruise again, we will know next time to bring more evening attires. I suggest having those gatherings in an area of the deck where it is closed off and away from people walking through in order to get to where they are trying to go to. The age group was an OLDER crowd mostly retired people 60 and over. The other downfall was the internet pakage. Why not add it in as a hidden cost? Up the price of the cruise no one would ever know. They would simply be appreciative of the internet pakage added in with the price. Other than dreading the evenings dress up and age group everything else was great. Read Less
Sail Date: January 2019
Winter getaway from Maryland. Itinerary changed due to propulsión problem in San Juan. Tried Qsine twice, dissappointed both times. Food subpar. Service only satisfactory. Halfway point st sea. Entertainment not so good, expected ... Read More
Winter getaway from Maryland. Itinerary changed due to propulsión problem in San Juan. Tried Qsine twice, dissappointed both times. Food subpar. Service only satisfactory. Halfway point st sea. Entertainment not so good, expected better. Service in dining room exellent. Upsell for Qzene was not apreciated, interferred the otherwise superior service. Port calls were smooth. Premium Líquor package was worth the price. Internet service was good. Excursion choices were adaquate. Some were clearly casting time in port. The day that we were in port from 8am to 5pm were largly just ok. The "rainforest" Tour was educational, but nota scenic. The beaches were nice but a lo very mucho alike. The "ABC" islands were intetesting but not with the extra travel time. The good in the main dining room was repetitive and not as good as I expected. The service provided by Nitin was excellent. Overall I'm glad I took theCruise, but I won't recommend the Celebrity Summit. Read Less
7 Helpful Votes
Sail Date: January 2019
About us: My husband and I generally cruise once a year for 12-14 days. We’ve been on about 10 cruises. We are in our early 60’s. We don’t do water sports, drink or gamble so cannot comment on anything related to these activities. ... Read More
About us: My husband and I generally cruise once a year for 12-14 days. We’ve been on about 10 cruises. We are in our early 60’s. We don’t do water sports, drink or gamble so cannot comment on anything related to these activities. No, this is not due to religious beliefs. We’re just boring. Most Celebrity guests are 50 plus. The longer the cruise, the older the crowd. We left port a day late due to ship issues. That meant we lost a day in Aruba. I personally was just happy the ship did not break down in the middle of the ocean. The itinerary was changed numerous times, once before the actual cruise. We wouldn’t have known about this first change if our friends’ travel agent had not informed them. MUSTER STATION Our group had to stand the entire time - in lines, no less. Short people could not see the demonstrations. It was ridiculous and useless. Thank goodness we didn’t need to evacuate the ship. We would not have been prepared. THE SHIP This cruise ship is going to be refurbished. There is an outdoor movie theatre that plays movies all day but it’s unsheltered on the top deck and frequently windy. Rumour has it Summit is removing the library and replacing it with inside rooms. I think that would be a real shame. The library always had people in it, even though 80% of the books were missing. Greed to the detriment of people’s enjoyment is not a good thing. The library is a “must have” for me as my husband goes to bed early and I read in the library. I hope they brighten the ship up with a Caribbean colour scheme. Tones of brown is a colour scheme for a hotel, not a cruise ship. (Years ago I was on RC's Adventure of the Seas and it was the most beautiful ship I have been on - vibrant yellow-golds and blues with mosaics everywhere. It was refurbished afterwards. I hope they kept the colour scheme.) They also need WAY more lounge chairs on deck 4. You have a ship of 3,000+ people and less than 15 chairs on each side of Deck 4. THE FOOD We ate in the anytime dining room and Oceanview Cafe. We did not go to any specialty restaurants. I liked most of the food in the Oceanview. Some of the meals in the dining room were wonderful. Some were not. The chocolate desserts were TERRIBLE. I am a chocoholic and did not eat more than a bite of any chocolate cake because they were bitter. What a disappointment after the awesome desserts on Celebrity Silhouette. Note: We like the freedom of anytime dining. You get to choose when you eat. You get to sit with different people every evening versus the same people for the whole cruise. And you have the freedom to eat with new friends you meet on the ship. I bought the basic soda package. I was pressured to up-grade it repeatedly but didn’t cave in. They were frequently out of club soda but servers (one with persuasion) gave me Perrier instead. STAFF Most of the staff were very friendly. Our waiter, Wi, was fabulous. Our housekeeper, Yolanda, kept our room neat and tidy. Donovan was wasted as the hand sanitizer guy. He was wonderfully entertaining while encouraging people to clean their hands. He should have been at the ice cream station. They really needed someone upbeat, who loved their job, in that position. The person who works there is the first person you see entering the Oceanview Cafe. That person sets the tone, and needs to be friendly and welcoming. STORES ON THE SHIP I personally would like more variety, not just clothes, jewellery, etc. A variety store with paperbacks, magazines, etc. would be a welcome addition. I prefer to spend my money at individually owned shops and kiosks on the islands to support the islanders. INTERNET This is a total rip-off. Save your money and use the internet at the ports. Most places have free internet if you buy something; even a soda will do. SHOWS IN THE THEATRE The entertainment was hit or miss. Pete Matthews was a hilarious juggler. I give him an 11/10. Chad Chesmark was billed as a magician, but he was mainly a comedian. I give him an 7.5/10. Uptown was an amazing band that got the audience really involved, a 10/10. “All McCartney Live” was a great show as well, 9/10. My husband saw Jeff Nease. I had a bad cough so I didn’t go. He gives him a 7/10. We did not enjoy the ship’s singers and dancers and only went to one show in its entirety, but the ship’s orchestra was excellent. The remaining performers were a 6/10 in my opinion. While wandering the ship I’d come across some good bands playing in a various venues. And there were a few Karaoke singers that could have gone professional. SHIP SEA DAYS I was not impressed with the Cruise Director, Rick. Activities on the ship were few and far between. I cannot understand why they do not take advantage of all the knowledge of their guests, many of whom could give lectures on interesting experiences, jobs, hobbies, etc. They could have a sign up sheet and designate a small venue for that purpose. The ship could state these speakers are unvetted so they are not responsible for the content of the lectures. If you don’t like it, you can leave. There were no craft activities, educational or hobby courses; just lectures about the islands, shopping or ship amenities to my knowledge. ISLANDS Regarding the following comments about shopping: I rarely spend more than $50 on any one item anywhere. So when I comment on shopping I am not referring to the abundant expensive chain jewellery stores that are everywhere. My husband and I generally just walk around the islands as we’ve taken tours already. We love SAN JUAN. The forts are fascinating. (If you only have time for one, do the bigger one.) The shopping is great. There are lots of restaurants. (We love a locals’ restaurant called Cafe Manolin at 251 San Justo. It is about a block away from my favourite store that has local jewellery, art and gifts called Puerto Rican Art and Crafts at 204 Fortaleza St.) Note: Next time our return flight leaves late, I will book an excursion with the ship that tours San Juan and then goes to the airport. Sitting in the airport all day was a waste of a lovely day. BONAIRE has lots of shops and great beaches. There is a store that sells local jewellery called Elements. (Bonaire is tiny so you can find it.) ARUBA also has great beaches. (No, I can’t be specific because we don’t go to them.) If you try to take the tram you must stay at the front near the tracks because there’s NO formal line and people crowd in front of you to get on the tram. We missed two trams and gave up. We took a tour on CURACAO with one of the many tour guides vying for our business. (As long as you take a tour that gets you back well before the ship leaves you should be fine with an island tour company. Some of our best tours have been non-ship excursions.) Curacao has the oldest synagogue in the Western Hemisphere. It has a dirt floor and is quite interesting. If you like history, it’s a must see. You can walk there from the ship. Curacoa also has a long bridge that rotates, which is quite neat. All the Dutch islands are lovely and, compared to other Caribbean islands, well-to-do. They are safe so you can have an enjoyable day just walking around the town. ST. CROIX basically has nothing but a beach right by the ship. There are a few kiosks. You can take an island bus to Frederiksted (which is a bigger city) for next to nothing or pay a lot more for a taxi. The taxi drivers lied to us about the bus and said it didn’t go there. Ask a local for bus information. We did not end up going to Frederiksted. I’m a children’s author and did an author visit at a local school instead. ANTIGUA’s infrastructure is very poorly maintained. It does have a new library with free wi-fi. There is also an impressive Anglican church under reconstruction with centuries old graves, and a museum of the island’s history, all within walking distance from the ship. However, if you have mobility issues note that the sidewalks are horrible. In ST. KITTS we took a private tour with Quincy. He was a really good tour guide. We have taken two previous tours with Beulah Mills (www.tourstkittsandnevis.com) without pre-booking. She was not working the day we were in St. Kitts. She is awesome. St. Kitts is a very poor island. Do NOT take a picture with the monkeys as they are stolen from the wild and do not appear to be well treated. ST. THOMAS is my favourite island because of the shops. My favourite store sells adorable hand-painted outfits that I buy for my grandchildren. (Sorry, I can’t remember the store’s name but it’s on a street with no traffic. There’s a bench in front of it.) My husband liked the historical ambience of PONCE. I was not feeling well and did not get off the ship so I can’t give an opinion. PLEASE ENSURE ANY EXCURSIONS YOU TAKE ARE ANIMAL FRIENDLY AND DO NOT SUPPORT CAPTURING ANIMALS FROM THE WILD. Read Less
Sail Date: November 2018
We originally chose this cruise for two reasons. The first was the itinerary, seven days on the move with only one day at sea. The second was more sentimental. The Summit was the first ship my wife and I cruised on, and set the bar high ... Read More
We originally chose this cruise for two reasons. The first was the itinerary, seven days on the move with only one day at sea. The second was more sentimental. The Summit was the first ship my wife and I cruised on, and set the bar high in so many ways, and this cruise did nothing to dispel those notions. Foremost was the excellent service on the crew's part, one delicious meal after another. Stewards and others going out of their way to make sure you were enjoying every minute, or just relaxing on deck reading and watching the world go by. The shows were all excellent, and when it came to our ports of call, like I said earlier, the itinerary left nothing to be desired. It's an older ship with a few wrinkles showing, but it doesn't thrill you with baubles. It is all in the attitude and performance of the crew. Glad we made another round with you Summit. See you again soon! Read Less
2 Helpful Votes
Sail Date: October 2018
We had sailed Celebrity several times before and they serve our demographic (retired couple) quite well. We wanted to cruise out of the Northeast so that we could avoid flying. The Summit is due for a total refurb in Feb 2019, and it ... Read More
We had sailed Celebrity several times before and they serve our demographic (retired couple) quite well. We wanted to cruise out of the Northeast so that we could avoid flying. The Summit is due for a total refurb in Feb 2019, and it does need it. The decor is a bit dated, the cabins need some rework and the cabin-locks were troublesome from beginning to end. With that said, a cruise is made or broken by the staff, and Celebrity always has friendly, professional, competent people, in all roles. This is why we plan on cruising them again and again. The entertainment was 'average' at best, nothing to write home about, I am afraid. The Guest Relations desk was superb, very helpful, especially in the continual dealings we had with our cabin key-entry (one of our two keys would fail every 36 hours!). The food was always excellent and the entire Wait-Staff was superb. I DO wish that their Internet was more affordable--I mean, REALLY?! And their pricing plans may work for kids and millenials, but that's about IT! Also, the TV feed was 'limited', and repetitive, not particularly helpful on our rough-seas sea days. Read Less
Sail Date: August 2018
Embarkation was seamless. Arrive after 11, and it’s a walk on. We used handicap to disembark. The helper was pleasant and made it easy. The cabin was clean but worn. Plenty large enough and the stewards were very attentive. ... Read More
Embarkation was seamless. Arrive after 11, and it’s a walk on. We used handicap to disembark. The helper was pleasant and made it easy. The cabin was clean but worn. Plenty large enough and the stewards were very attentive. In Aqua class, all meals were in BLU restaurant. They have a good selection, and we found no Ned for specialty dining. The staff was great and the wine steward was very knowledgeable. On the first morning, room service was disappointing, but was corrected the next day. Used the gym everyday. It was good. Everything I needed. We’d seen the shows before, so we enjoyed them as expected. We did no shore excursions. We have family and friends on the island. But the selection was good. If time allowed, I would have done the bike tour. Let me start with "I really like Bermuda", but you need to understand that, after the below, it's now a love:hate relationship. And, I firmly believe that Bermuda Tourism and the Dockyards Management don;t care at all about the tourists. Let me walk you through it. We had a nice day with family and friends in Hamilton. Great Grandma was with me, and she is 93 (a spry 93). So we had lunch and then took the ferry back to the Dockyards, landing around 4:00. And now it'll all go wrong. First, she needed a bathroom. There is one public bathroom that I had to ask directions to, since it isn't well marked. It's between 2 buildings, recessed in an alley behind a restaurant. Oh, and it's not Handicap Accessible. And, it's 20-30 yards in the wrong direction, assuming on a cruise. Next, it's 90+ degrees, and I wanted to get her some shade and water. At 4:00, there wasn't any where to find a bottle of water. I can find fudge and run swizzles. But a bottle of water... not so much. No public fountains. So, we decide to go back to the boat. There is usually a nice shuttle that runs right to Celebrity from the ferry area. But, there is a one year (never be done in a year) upgrade to the docks by Celebrity, so the shuttle isn't running. They told me there is no place to turn around. I suggested the parking lot where the paid tour buses turn, but nope (I guess the free shuttle vs. paid bus conflict went to the buses). So we had to walk. We though we'd bench hop. But the benches are metal in the sun, with not a hint of shade. And once you get 1/2 there, there are no benches. A little shade, if you can stand. I now have an exhausted, thirsty senior, but I can get help from the ship, since it's on the other side of customs. We get through customs and into a shade area. Where i can get here water and cold compresses. But, the ship attendees seeing her distress stood there mute. I had another passenger go get the wheelchair. Which they finally got. Even then,no one offered any thing outside, I'll help you get to the room. A lot of water, shade and rest, and she recovered enough to eat, and spend the next day relaxing on board. I complained vehemently to Celebrity who told me they could do nothing, since it was BTA's responsibility. If it was costing my company money, I'd have found a way. And, I got caught up in the assignment of blame cycle. So, I'm blaming everyone. What could they have done? Added 6 benches with shade and some shade to the one already in place. That wold take care of 1/2 of the issue. Water misters are cheap and would provide cooling. I mean this in not a third world vacation or country. The tech is there and cheap. It is a lack of caring and will that causes these issues, So, there you are. We're avoiding Cruises and the Dockyards until I'm can see some resolution. But right now, all I can say is Bermuda/BTA doesn't care about their tourists. Go somewhere else. Read Less
1 Helpful Vote
Sail Date: August 2018
This was my birthday cruise chosen because it went to Bermuda, one of my favorite places. Also the itinerary included 2 nights and almost 3 full days in Bermuda, the longest of any cruise I have taken to Bermuda. We drove to the port ... Read More
This was my birthday cruise chosen because it went to Bermuda, one of my favorite places. Also the itinerary included 2 nights and almost 3 full days in Bermuda, the longest of any cruise I have taken to Bermuda. We drove to the port from NC and stayed at the Town and Country Suites using the sleep, park, and ride option. Shuttle to and from the ship by the contracted shuttle company was smooth and efficient. Embarkation and disembarkation at Cape Liberty was the smoothest I have ever had. Crowd control was excellent and we moved on and off the ship with ease. Our cabin was 3064 and was adequate in size and storage. It was forward of center on the starboard side and was very quiet. I liked the night light in the bathroom which most of the newer ships have. This allows one to visit the facility in the middle of the night without turning on the bathroom light and waking your spouse up. Enforcement of the dress code in the main dining room is inconsistent. Most people in shorts were walked straight to their table. I only saw one person turned away for wearing a tank top. Either enforce the dress code or do away with it! We could not get our preferred traditional early dining seating arrangement this cruise so we decided to try out select dining. It was a disaster and we won't do that again. The first two nights were memorable for the very long lines waiting outside the dining room for seating--and we had reservations! Our reservation those two nights were for 5:30, but it was after 6pm before we were seated both nights. No reservations were available any night between 5:30 and 8pm so we usually opted for 8pm. The sign outside the entrance clearly stated those with reservations to one side and those without to the other side, but the staff consistently told people either side was ok causing further confusion. Aside from the long lines, the service and food was very good. We ate on night at the Tuscan Grill and the experience was very good, much like it used to be in the main dining room. Our food was excellent and the service was excellent! Entertainment in the main theater was outstanding. The Celebrity singers and dancers are very talented and gave 3 top notch performances plus two additional short productions in the Revelations Bar. Since we had been to Bermuda 3 times before, we did not take any shore excursions but did everything on our own using the 2-day ferry/bus pass. We spent the first day at the beach (Horseshoe Bay) and at Hamilton. The 2nd day at St Georges, the crystal caves, and Swizzle Inn. The 3rd day at the Kings Wharf and snorkel beach. Read Less
Sail Date: August 2018
Friends who work in school systems could only go in August-I never cruise then-I love getting away in the winter from the snow!! But we did it and it was so hot--I would never do that again! The ship is beautiful and on a smaller scale ... Read More
Friends who work in school systems could only go in August-I never cruise then-I love getting away in the winter from the snow!! But we did it and it was so hot--I would never do that again! The ship is beautiful and on a smaller scale (about 2200 guests) than the NCL that was in port with us with their (over) 5000 guests!! Talked to some of the NCL people and they said never again---too big-lines very long We had been upgraded to Aqua Class which means we had the luck to eat breakfast and supper every day there!!! It was heaven--Lamb chops and french onion soup several nights--If it was not on the menu, you just had to ask!! Never a problem! I had seen some reviews about only being offered squab or pidgeon, but let me tell you----I never ever saw that!!! Some people just love to complain!! The food was served just right!!! Not too much--Not like the buffet where hogs pile their plate as if never to eat again---The lobster tail and Beef Wellington my friend and I had one night was the best I have ever had in 40 years of cruising. No doubt!! No kids either!!! Quiet friendly helpful service by the happiest staff I have ever encountered!!! The nightly shows were fine--nothing to rave about, but fine---- I will be on Celebrity again. We were on deck 11- Cabin was tiny!!! And we could use the Persian Garden sauna and steam---But it was so hot in Bermuda, that was the last thing we wanted to do!! So we did not . Read Less
1 Helpful Vote
Sail Date: August 2018
Wanted to return to Bermuda, avoid air travel and the exorbitant hotel and restaurant prices. Cruising from Bayone, NJ just a car ride away. We opted for Concierge class cabin, had a great veranda but at first thought the cabin a little ... Read More
Wanted to return to Bermuda, avoid air travel and the exorbitant hotel and restaurant prices. Cruising from Bayone, NJ just a car ride away. We opted for Concierge class cabin, had a great veranda but at first thought the cabin a little small, unrealistic expectations, but was comfortable and well taken care of. The Summit is due for a multi million dollar overhall but the negative reviews about how dirty and neglected the ship is we're not at all true. The common areas are very attractive and comfortable. One of the advertised perks of Concierge was priority dinning reservations. Not true! When unable to get the time we wanted, we were on any time dinning, asked the concierge for help to no avail. Basically said the restaurant makes the rules. Also the quality of food in main dining was ordinary at best. Having sailed on Holland America many times we found their regular dining room excellent, much better than Celebrity. Also the alternate restaurants were overpriced, $45 per person for the Tuscan Grill and extra for a cappichino. The Ocean Grill had many options and there was a back grill where they prepared fresh grilled salmon, chicken, stake, and pork chops, as well as panini. If you timed it right no long lines and fresh hot food. Overall the buffet area was well run and the food quite good with a large variety to choose from. The service in all areas was excellent. Bermuda has excellent public transportation and welcomes cab sharing which makes it affordable so we went sightseeing and to the beaches on our own. We did use ship excursions for snorkeling and sailing and both trips were lots of fun. Read Less
8 Helpful Votes
Sail Date: July 2018
My husband and I had trepidations regarding this cruise as we had read some discouraging reviews about the Summit that were posted recently on Cruise Critic. We had sailed on the Summit seven years ago on a cruise to Bermuda and we ... Read More
My husband and I had trepidations regarding this cruise as we had read some discouraging reviews about the Summit that were posted recently on Cruise Critic. We had sailed on the Summit seven years ago on a cruise to Bermuda and we were not highly impressed with that cruise. The furniture in the public rooms was a bit dilapidated, our cabin steward and his assistant seemed to be disinterested in their work and the main dining room dinners left much to be desired. However, friends had booked this July 8th cruise and asked us to join them. We did not want to disappoint them or their two children (ages 11and 8),so we booked a Conceierge cabin and hoped for the best. The Summit was sailing to Bermuda, our favorite vacation destination, so we thought that if the ship experience wasn’t stellar,at least we had an opportunity to revisit Bermuda. We were delighted and surprised to find that this cruise was one of the best cruises we have taken. Past cruises include Princess (Platinum level), Cunard (one transatlantic crossing) and NCL ( three and no more). Of course we enjoyed the company of our friends, but for the purpose of this review,I am focusing on our positive experience with the Summit and Celebrity. We arrived at the pier at Cape Liberty shortly after 11:00. A porter took our bags and we took our places on a short line to the check-in desk. After the check-in process was finished, we were prepared to sit in the priority seating area in the terminal to await boarding. We were surprised to be directed to elevators to the gangway and we were on the ship before 11:30 ! Although we were informed about lunch being served in the MDR, we headed to the Oceanview Cafe where we met our friends for lunch. Soon, we were given the go ahead to proceed to our cabin. We were in cabin 8052 (Deck 8 starboard). Again, we were pleasantly surprised to find our cabin clean, tidy and comfortable. The couch did show some wear , the carpet seams were a bit open in spots and there was some rust near the bathroom door, but we were expecting to see some wear and tear as the Summit is an eleven year old ship. The balcony was a comfortable size and it had a good overhang som we were shielded from too much sun. We enjoyed room service breakfast there every morning and also enjoyed sitting watching the ocean on sea days. Our steward,Alfredo, introduced himself and asked if we had any requests. We only asked for additional towels and ice daily. These requests were always fulfilled with a kind and pleasant attitude from Alfredo. His service was so prompt and considerate during the cruise, we gave him a extra tip on the last night of the cruise. During the cruise, we were pleased to see that all the staff members that assisted us were pleasant and helpful. While service in the MDR -Select Dining was very good, my DH felt that the portions were small and we often found ourselves in the buffet for an evening snack. We went to one show .Cruise ship shows are not my favorite as we have been spoiled with being able to see so many Broadway shows in NYC. I think the show on the second night was entitled Life. It was okay and we were pleased to see live musicians on stage instead of canned music. As on any cruise ship, the pool deck was busy. We did go one sea day morning around 8:30 and had no problem getting lounge chairs in the shade. We stayed there until lunch time when the area was really becoming crowded . The children enjoyed the pools very much, some evenings after dinner they returned for more swimming when the pools were not so crowded. My DH and I enjoyed the Cafe a Bacio mostly every afternoon for a specialty coffee. This area seemed larger and more comfortable that what existed on the Summit seven years ago. Service there was always very prompt and pleasant. One day, my DH and I took a self guided tour of the ship. We were pleased to see that the public areas seemed to have been given a much needed refreshment. The sitting areas looked new and brighter than we remembered. We did not participate in any daytime activities and when I read the Today sheets, I didn’t see too much offered other than revenue creating events such as bingo, spa tours, wine tastings etc. in this department, Princess does a better job with entertaining daytime activities being almost constantly presented in the atrium areas. However, we have come to our own certain routines that we have on cruises and we do not need much in the way of organized activities to keep our attention while on a ship. Visiting Bermuda is always a joy for us. We visited Hamilton and we were pleased to see an increase in activity in the city that we had not seen on recent visits. We enjoyed a brunch at the Hamilton Princess and walked about on Front Street until the high humidity caused us to make a return to the ship. We also shopped ,took photos and spent some time with our friends at the Dockyard. They also went to Horseshoe Bay twice and loved the beach and swimming there. They took taxis both times and found them to be quick and reasonable. We all chose the walk off option for disembarkation. We were directed to the lounge on Deck 4, where the gangway was set up. At 8:15,we were called to walk off the ship. The lines for customs moved very quickly. I recall that there were four agents there to check our passports and welcome us back to the US. I have to say the embarkation and disembarkation at Port Liberty were the easiest we have experienced. So much better that the Manhattan pier and also Fort Lauderdale. Because of this positive experience on the Summit and the fact that the ship is slated for a multi-million dollar renovation in drydock during February and March of 2019, we are seriously considering another Summit cruise for Spring 2019. Read Less
1 Helpful Vote
Sail Date: June 2018
I chose this cruise because of the ports visited. We were Concierge class and the room seemed small compared to other ships. Embarkation seemed smooth. The food was mediocre . The specialty restaurants were better however I think the ... Read More
I chose this cruise because of the ports visited. We were Concierge class and the room seemed small compared to other ships. Embarkation seemed smooth. The food was mediocre . The specialty restaurants were better however I think the price was a little high.($45 p. person) The service in the dining room was good and also the room steward was good. The refrigerator in our room did not work and we had meds that needed to be kept cold. They brought a portable refrigerator that did not work and they finally brought another that finally worked. (After a few days) The ship is OLD and I would not recommend it. Ports were good! We saw a lot and the people on the tenders were helpful. The ship is rusty and old. Balcony was okay and very private. We liked the overhang that kept us from the sun and being baked. Read Less
Sail Date: June 2018
Mostly verything was A1....excellent. No big complaints at all except noisy cabin (see below) and inadequate slow tendering at New Port..not enough boats used. People were enraged as they were missing pre booked private excursions. ... Read More
Mostly verything was A1....excellent. No big complaints at all except noisy cabin (see below) and inadequate slow tendering at New Port..not enough boats used. People were enraged as they were missing pre booked private excursions. Excuses were made about speed restrictions in the harbour as if this was something new ! More imagination required for excuses.by request. The food experience was excellent, maybe because we had just finished an MSC Sinfonia Africa cruise which was just terrible so the comparison restored my faith in cruise holidays. We did ask for a large shared table as we think engaging with other cruisers is part of the experience but the first night we were stuck on a table for 2 in a corner with nobody at all even beside us. Not good. We were moved to a large table. This turned out to be unoccupied with occasional transient diners joining us some nights. This was a disappointment. If you are going to be on your own it's better on a table for 2 than on a 'losers table' The on-board newspapers only arrived at 1000..a bit late. Celebrity prides itself on its wine list but at what a price ! Some average economic 'house wines' would suit the 'average' cruiser better and possibly create sales as we didn't buy any dinner wine at all at such a huge markup. The $15+ charge for an in-cabin movie is a rip off. Since our last Celebrity cruise the service charge has gone up from 15% to 18%, that's a 20%increase. More upselling. Read Less
2 Helpful Votes
Sail Date: June 2018
Very good value. Drove on a Sunday from Rochester, NY to Cape Liberty, NJ in 6 hours, Parking, unloading and embarkation was easy with no stress. We got off the ship in 20 minutes, handled our own luggage, and home in 6 1/2 hours from the ... Read More
Very good value. Drove on a Sunday from Rochester, NY to Cape Liberty, NJ in 6 hours, Parking, unloading and embarkation was easy with no stress. We got off the ship in 20 minutes, handled our own luggage, and home in 6 1/2 hours from the time we docked. Saving all the flight money, we put the money into the Aqua class room and high class excursions. Aqua class has dining in Blu with Tanya as the M-D... She is very good and has her staff watching to give you the service. Be a good customer and ask, not demand, and you can expect the best of service. Your fellow passengers will appreciate you asking, and not demanding. Entertainment was all very good. Yes we all have different tastes in entertainment, but the quality of entertainment was very good. Dan, the Cruise Director, is a very good chap and genuinely interested in all the passengers having a great time. Dan is always interested in taking his humor to the next level. If you see Dan, just tell him " Louder & Funnier" please ! We sat with many long time cruisers and sum had taken this Bermuda cruise at least 5 times before and stated they like the overall size, entertainment, and service of the Celebrity Summit crew ! Read Less
Sail Date: June 2018
Staff is exceptionally upbeat professional, and friendly. Their smiles and happy attitude made my honey and I happy cruisers throughout our trip. Food is outstanding! Try not to miss out on the kitchen tour or the backstage tour. Both ... Read More
Staff is exceptionally upbeat professional, and friendly. Their smiles and happy attitude made my honey and I happy cruisers throughout our trip. Food is outstanding! Try not to miss out on the kitchen tour or the backstage tour. Both are fun, informative, and pretty much mind boggling! We love the three days in Bermuda. It so so much nicer than bouncing from one port to another every day. ( Wish you could add another day or two in Bermuda - can't hurt to mention! ) This is my cruise of choice every year. The ship is just the right size. Cruise terminal in Bayonne is tops. Embarkation is fast and easy because of friendly, helpful efficient staff. Parking is very safe and convenient. If you haven"t been to Liberty Science Center (located near the terminal) don't miss it. PS The pool deck has the best hot dogs and french fries that I have ever had. All true....lol Read Less
9 Helpful Votes
Sail Date: May 2018
We just returned from our cruise. This will likely be an overview of everything you wanted to know. Invest the time to read it; I think you'll find it was worth it. For the sake of brevity, i'll break it into categories so you ... Read More
We just returned from our cruise. This will likely be an overview of everything you wanted to know. Invest the time to read it; I think you'll find it was worth it. For the sake of brevity, i'll break it into categories so you can easily follow along. As a preface, we booked in the Concierge Class, Room 8058; more about those two things later. FOOD Overall, the food on the ship was good, but after a week, you may find it to become a bit hard to stomach the same dishes offered on repeat. There a few options for meals, but you'll likely either eat at Cosmopolitan (their sit down main, included restaurant (located on Decks 4 and 5) and the Oceanview (Deck 10), which is a buffet. It is enormous and you'll likely find something you like. The variety also rotates, to a degree, so if you have a wide palate, you may be satisfied and not become bored. You can also get food, which is included, at the pool bar on Deck 10 but that is limited largely to hamburgers and hot dogs (and fries). If you have extra money, there are specialty restaurants. At least two of which that I know of are per person priced, not per item (however, Sushi on Five is per item). Those two are Tuscan Grille and Qsine. Tuscan Grille was 45/person. It was worth it and here's why: multiple filet mignons. As in, order 2 of them, they don't care. We did not go to Qsine as it did not seem worth the price - as other reviews have noted, it has a hokey premise but it still standard items ordered via Ipads. FOOD TIPS Here are the things you may find helpful. Room service is included and a menu is in your room. There is also a premium room service, menu also in your room. I ordered the filet mignon from the premium room service for $20. It was worth it, no question. All of the other included room service items are your standard fare and are edible - they can also be ordered late if you don't feel like putting on the required dress to go to a restaurant. Yes, they require either smart casual or evening chic and will state which on your daily program. You can also order room service (and check you account balance) via your interactive tv. It works pretty well. THE DRINK PACKAGE - There is an unnecessary air of mystery around what is included and what is not. We chose the classic drink package as one of our two perks from Cheap Caribbean because math. I believe the classic drink package has a value of $300+ and the others (wifi and gratuities) do not. Because you also will probably have the classic drink package, you'll want to know what is included. While I don't have the full list (the Sky Lounge, which is what Revelations on Deck 11 becomes at night did have a full break down), here are the highlights: Heineken, Corona, and Bud Light are covered. Mixed drinks totaling $9 or less are covered. If the total of the drink is over, you'll simply pay the difference. They have a generic brand of bottled water that is covered, but premium brands like Evian are not. Sparkling water is not covered. Red Bull is not covered. All sodas, etc. are covered. Coffees, and most notably those as Cafe Bacio, are covered up to $9, of course. As a general note, drinks from certain locations are not covered, even though they would be covered at other locations. Like, for example, a martini that would be under $9 and thus covered, from any other bar, would not be covered at Martini Crush and other "specialty" bars, on the ship; I know, it's ridiculous. Also, if you are going to order a drink in Oceanview (the buffet), and don't like to wait for 5-10 minutes for it, simple walk up to the beverage counter near one of the entrances and ask for it. It is much quicker and will save your patience. If you like coffee, go to Cafe Bacio. The coffee is good (caramel macchiato can't let you down), and the service is good. The pastries are complementary. If you like gelato ( and who doesn't), there is a gelato stand across from the cafe that is open from 11 am to 11 pm. You may have to get someone from the cafe to serve you over there as it is often unmanned. It is amazing and well worth the ~$5 for two scoops. Regarding the Cosmopolitan sit-down restaurant, we had flexible dining and ate when we wanted on Deck 4 of the restaurant. There are two lines that lead to the same result : a pager. Concierge and Suites have their own line which should be quicker, but it is shared with all guests with a reservation, so sometimes it isn't. If it is longer than the line for guests without a reservation, simply go to that line. ENTERTAINMENT The entertainment on the ship is somewhat what you make of it. There are shows, trivia, two cold salt water pools, one warm saltwater pool for 18+ indoors, and several hot tubs. There is also the casino and a small "arcade." A few things to note: the arcade is a room with about 6 machines and also works with your Seapass - everything on the ship does. Lock your wallet in your room safe, you won't need it. You can use your on-board credit to buy game credits if you'd like; you can also use that credit at the casino. The comics on-board were funny and are worth seeing. The musical shows may or may not be your speed. If you are young, you may be bored on the ship. The ship itself clearly caters to those 50+ and once you're on-board, you'll see why. Now, if you're in your 30s and your wife is pregnant (like us), you may not want water slides or rock climbing walls that newer ships have so it may not be an issue. But, if you crave an assortment of different activities, you may be bored by the ship. The ship was built 15+ years ago and its age shows in some places - entertainment is one of those places. ENTERTAINMENT TIPS Don't buy anything from the shops if you value money. As a whole, I found things to be overpriced and it seems they are counting on you not being able to price-check on Google. Also, avoid the art auctions as a bidder. However, if you enjoy watching items not sell, take a seat and enjoy the show. If you search Google for cruise ships and art auctions, you'll find hair-raising articles. Wifi on the ship is basically a trap. It is horrifyingly overpriced. Instead of purchasing it, contact your carrier about international add-ons. For example, AT&T has a $10/day plan that allows you to use your plan in Bermuda just as you would in the US. What that means is from about 2 hours until you reach Bermuda until about 2 hours after you leave Bermuda, you will likely be connected to the land-based carrier on the island. The carrier was called "One." This equates to about 2-3 days of internet for $30. SERVICE The staff is excellent. There really is no other way to say it. Everyone will go out of their way to make you happy. THE ROOM The Concierge Class rooms are spacious for a cruise ship and comfortable. They are cleaned twice a day, I believe and the staff, again, does a great job. ROOM TIPS You can find online a map of which rooms have an obstructed view. Mine was unobstructed and fantastic. Read Less
2 Helpful Votes
Sail Date: May 2018
Have been on this cruise three years in a row. Liked the idea of not having to fly and overall reputation of Celebrity. This time it seemed like everything was a day late, and a dollar short. Disembarkation was a mess with only 3 Customs ... Read More
Have been on this cruise three years in a row. Liked the idea of not having to fly and overall reputation of Celebrity. This time it seemed like everything was a day late, and a dollar short. Disembarkation was a mess with only 3 Customs Officers. Booked table for 2 a year ago and this was on our cruise documents. Tried to seat us with strangers. Out of 3 years cruising with them, they messed up seating two years. Tuscan Grille was entirely too noisy with a table of 15 in earshot being very loud. The management did nothing to tell them to keep it down. We might as well been eating in a diner. Beauty Salon help tried to push hair spray for $37 for sale. Then a couple days later call you to see if you wanted another visit. How tacky. Sorry, but, this is no way to treat clients. I have been on many cruises and this definitely is a turnoff. Staff onboard in dining room and cabin steward were superb. They did an excellent job. Read Less
Sail Date: April 2018
We had an incredible time with Celebrity on our Caribbean cruise. We started in Puerto Rico, going to St Thomas St John, St Maartin, Bermuda, then back to NJ (where we live), so we only had to take one flight, which was handy. From start ... Read More
We had an incredible time with Celebrity on our Caribbean cruise. We started in Puerto Rico, going to St Thomas St John, St Maartin, Bermuda, then back to NJ (where we live), so we only had to take one flight, which was handy. From start to finish, we had a great time with the exceptional service of the staff, beautiful ship, and tasty food and drinks. I'm a vegetarian, so I'm always a bit worried about what I'll be able to eat, but there were delicious options for every meal and both my husband and I loved it all. Dinners were our favorite as we had our sommelier Raul providing great recommendations on the wine for the night and our waiter Marvin suggesting foods we would like based on our previous meals, nailing it every time. We are already looking int our next cruise with Celebrity; I would recommend them to anyone looking to try a cruise! Read Less
4 Helpful Votes
Sail Date: February 2018
Let me start out by saying that this cruise was our 5th. We have done 2 Norwegians and previously we have been on Celebrity Silhouette and Reflection. After some serious research we have decided to remain loyal to Celebrity as they seem to ... Read More
Let me start out by saying that this cruise was our 5th. We have done 2 Norwegians and previously we have been on Celebrity Silhouette and Reflection. After some serious research we have decided to remain loyal to Celebrity as they seem to suit our life style. We like good food, exciting cocktails, fantastic service and an older more refined crowd that still likes to enjoy themselves. We chose Summit this year because of the Caribbean itinerary. We want to go to places that we have not yet been which starts to get a little difficult after having been on 5 cruises. Summit is an older, smaller ship than those we have sailed on in the past however, reviews were good and a smaller ship can be a more intimate experience they stated. We opted for the Aqua Class having done Concierge class on past Celebrity Cruises. In a nutshell, it was explained to me by Celebrity Aqua Class generally includes all the amenities of Concierge Class plus additional perks such as access to exclusive Blu restaurant and the Persian Gardens Spa. The boarding process was painless and stream lined. One of the first things I noticed once on board was the age of the ship. Although maintained well one could not help but notice the rust that is inevitable when saltwater comes in contact with steel. Having never sailed on an older ship one could not help but feel a little sad to see what was once been a grand lady of the seas starting to show her age. Not a deal breaker but lesson learned. After taking a walkabout the ship we were ready for some lunch. Upon arriving at the main dining room we were informed that the lunch this day was only for Concierge Class. Whoo, Whoo, Whoo, stop the clock. We're Aqua Class. Aqua Class is higher on the food chain than Concierge and Blu is not open for lunch. Where are we to eat? Well, where else...the buffet. People cruise for many reasons. Some people cruise for the all you can eat buffet. We're not one of them. If you've never been to the buffet on a cruise ship it’s a feeding frenzy. I don't want to come off as an elitist, I’m not, it’s just that we are more quality than quantity although we have been known to enjoy the buffet for breakfast and coffee on port days before an excursion. OK, not a deal breaker just another lesson learned. Blu was nice with amazing service. The staff were attentive, remembered our names, preferences and always seated us quickly. The food was what I would consider average. After several nights we started comparing the Blu menu to the Main dining room menu. This night we liked what was being served in the main dining room so we decided to eat there. It’s a different experience. Blu is small and intimate. The main dining room is grander with its 2 story ceiling to floor windows, grand stair case and is more akin to the tradition of cruise ship sailing from days gone by. “Table for 2 please.” “What’s that? Were Aqua Class and we have to eat in Blu?” “But we don’t care for the menu in Blu tonight. I’m sorry sir but you must eat at Blu”. And before we could say a word the hostess was on the phone with the matra de at Blu explaining to him that 2 of his diners had gone rogue and were currently off the reservation, no pun intended. We returned to Blu where our matra de was waiting for use. He seemed genuinely disappointed in us. We told him that we love Blu, it’s just that this night we decided to go for a change. Would it be possible to order off the Main Dining room menu? After all both restaurants share a common kitchen. We were told that this would be nearly impossible and would take forever. Do you see where I’m going with this? Perhaps we are just not Aqua Class people. Perhaps, just perhaps were are Concierge people. After it was all said and done we were able to get the meals from the main dining room in Blu but not without feeling a little like pains in the ass. OK, I have yet to have a bad day on a cruise ship and these turn of events were far from doing so. It’s like going to a restaurant and ordering wrong. There is nothing wrong with the meal. I just didn’t care for it. Getting back to the age of the ship. Did I mention that it was starting to show her age? She was. And along with that it seemed that a lot of things were not working as they should. No deal breakers but accumulatively it started to become a Nuisance. Let me give you a couple of examples. Our refrigerator in our room didn’t work, no problem they replaced it however the new one never really got to temp. My card would not work in the door to our cabin. It would work for a while and then it would just stop. I literally had to have it changed 4 times. The door to the balcony would not stay open in high seas. I would put the deck chair in the door way to keep it open while we slept. The bottom of the shower door did not make a good seal and the bathroom floor would fill up with water during showers. We did the best we could until the seal completely fell off. I told our cabin steward about this and told him that I would leave the seal in the sink. The remote for the TV did not work and had to be replaced. When we had returned to our cabin it still had not been repaired. One night we stopped into the wine cellar for a happy hour. My wife had 2 glasses of Sauvignon Blanc, her go to drink and I had a Monkey Shoulders Scotch. Keep in mind I am not a Scotch drinker I ordered it because I like the name. The next morning we saw a charge on our account for $70.00. When I enquired about the charge I was told it was for 2 glass of wine and a glass of scotch. Whoo, Whoo, Whoo, stop the clock. I have the Premium Drink package. Did I mention that I was Aqua Class.? Shouldn’t your bartender give you a head up if you are ordering something out of your package? Shouldn’t you have to sign something if you are ordering out of package? I was pretty sure I did not sign anything and I told the Guest Relations Rep that if I did I would own it but I don’t think I did. And to add insult to injury I would have enjoyed the scotch a hell of a lot more had I know what I was paying for it. In the end they voided the charge. Anyhow I’m rambling. Despite this less than stellar review I still love Celebrity and I have already booked my next cruse on The Equinox in Jan 2019. I still feel that Celebrity is a great value and will continue to cruise with them. Hope this is helpful. More to follow....................... Read Less
9 Helpful Votes
Sail Date: February 2018
We drove down to Fort Lauderdale the day before the cruise and stayed at Embassy Suites. We enjoyed the large two-room suite and manager's evening reception with drinks and snacks. The short drive to Port Everglades was ... Read More
We drove down to Fort Lauderdale the day before the cruise and stayed at Embassy Suites. We enjoyed the large two-room suite and manager's evening reception with drinks and snacks. The short drive to Port Everglades was unfortunately prolonged an additional 30-minutes because our Garmin GPS kept sending on a wild goose chase through a shopping center rather than the road to Port Everglades. Stateroom: We stayed in a marvelous Sky Suite in deck 6 near the aft section of the ship. Our stateroom attendant did a great job – friendly and efficient. He promptly adjusted things we requested like removing the heavy bed comforter and replaced it with a blanket. The bathroom was huge! Abundant storage for sundries with two sinks, a sitting bath tub and the most luxurious shower I can ever remember. Luminae: The restaurant is on Deck 4 and reserved for suite guests. We went straight there after embarkation to relax, have a beer and enjoy lunch. Passengers not staying in suites may accompany their friends for an addition $30 per person for dinner. Reservations are recommended. We found the extra cost very reasonable to avoid the chaos in the main dining room. Service is superb and quality of the food excels many of the specialty restaurants. Embarkation and Debarkation: The Celebrity Summit was docked at Terminal 21 right next to the Midport Parking Garage. Expedited lines for both were available for suite guests. We were grateful to minimize time standing in lines. Luggage delivery: We dropped our luggage off at 11:15am with the usual gratuity and received them in our suite by 2:30. Very good! What we did not like about the cruise: Time Change: The ship changed all the clocks ahead one-hour after the formal night on Day 3. Unfortunately, that night was also very rocky and windy. There was a lot of broken dishes in the main dining room. Waiters had a difficult time balancing the dishes on a pitching deck. There were many passengers sea sick because of the weather and imposed jet lag from losing an additional hour sleep. The ship did not change the time back to Eastern Standard Time until Day 7, the last night of the cruise. Our humble advice to the captain: PLEASE STAY ON SHIP'S TIME! Itinerary Change: The captain wisely decided to bypass tendering into the port on our scheduled stop at Punta Cana, Dominican Republic due to high wind and waves. He docked at Puerto Rico instead. I decided to stay on the ship. St. Thomas Dock: Celebrity docked at the Crown Bay Pier instead Havensight Mall, which has fantastic shopping and Paradise Point for spectacular views, good food and great drinks. We took a taxi to Mountain Top for shopping. Cost from Crown Bay is $20 per person, each way. Read Less
1 Helpful Vote
Sail Date: January 2018
We booked this cruise 3 weeks PTD for the amazing price for an inside stateroom. The cabin was well appointed and roomy. I couldn't believe all the storage spaces. We went to Antigua, St. Kitts and St. Thomas. Nassau was aborted ... Read More
We booked this cruise 3 weeks PTD for the amazing price for an inside stateroom. The cabin was well appointed and roomy. I couldn't believe all the storage spaces. We went to Antigua, St. Kitts and St. Thomas. Nassau was aborted due to high seas. We did tours on St. Kitts and St. Thomas. Stayed on board for Antigua. Their big claim to fame is 365 beaches. We preferred the lovely poolside and spa pol areas. So relaxing and with hardly any passengers around, you did not feel cramped for space. Really glad we did that because our 3 sea days were not so nice poolside. Way too many people for such a small area. It was crowded and noisy. This was our first Celebrity cruise and I had heard great reviews about the food. Sadly, we were disappointed. The Cosmopolitan dining room was very pretty, service excellent but the food was just so-so. It could have had more flavour and be hotter. The Oasis Cafe (buffet) lacked variety. Plus there were 4 separate buffet areas, the 2 standard (port and starboard) and then a separate pizza place and a grill at the stern. Unless you spend time walking allover the place, you would never know about the last 2. So it was a lot of walking just to see what was there and then go back to get what you want. Plenty of seating and the service was very attentive. The food lacked in flavour and needs to be hotter. Embarkation was San Juan and I will never sail from there again. You can find great cruises out of Florida without the hassle and extra expense of flying to San Juan. It was a good thing we flew in 1 day early. I had the unfortunate experience of having one bag not arrive when I did. It was a complete mess trying to have the bag delivered to the ship. American Airlines said they would, Celebrity said the porters pick them up. Well, i was notified by Guest Services that the porters said they could not promise to get the bag to the ship on time. I was told the best way was to go get it myself. Seriously! So I was already on board and getting settled in when I had to take a cab back to the airport. The bag was there but AA didn't understand why I came for it. It was tagged for 5pm delivery. Get bag, get cab and go back to ship. $50 later I am at the pier with my bag. It became a finger pointing contest as to who lied to whom and I was the one caught in t he middle. I blame Guest Services for not knowing procedure and sending me back to the airport. And here's the clincher .... upon returning to the ship, I was not allowed back on. Why? Because I had my husband's ship card. It was scanned when I left the ship but no one noticed it was the wrong card. So now ship's log has me on board and my husband off. By this point I was ready for a complete melt down. Fortunately a very nice man with port services spoke with embarkation check -in and I was whisked to a special desk, issued a new card (thank heavens I had my passport) and then escorted to the ship. My escort demanded to speak with ship's security supervisor who immediately took over. I was then escorted to our room where the security officer verified my husband's presence and identity (recording it all on a body camera). I was so stressed and exhausted (did I mention HOT too?) Sadly, not a single Celebrity security person ever apologized. I went back to Guest relations several times but the woman who helped me initially was never there and I really did not want to repeat this tale of woe. As for the stress, the massage I had booked earlier was the perfect remedy. Spa services...WOW!! I can't say enough good things. We had a couples massage and I had a pedicure. The best I have ever had. Read Less
Celebrity Summit Ratings
Category Editor Member
Cabins 5.0 4.2
Dining 4.0 4.1
Entertainment 4.0 3.8
Public Rooms 4.5 4.4
Fitness Recreation 4.5 4.1
Family 4.0 4.1
Shore Excursion 4.0 3.9
Enrichment 3.5 3.7
Service 4.5 4.4
Value For Money 4.0 4.1
Rates 4.0 4.1

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